Company Address: Address Nairobi Garage, Pinetree Plaza, Kaburu Drive, Nairobi, Kenya
-
Customer Success Manager
Key Responsibilities: Customer Engagement: Build and maintain strong relationships with our customers, serving as their primary point of contact during their Kubicle journey. Onboarding and Training: Guide customers through the onboarding process, providing training and assistance to help them get the most out of our platform. Customer Support: Report customer inquiries, issues, and concerns promptly…
-
Customer Success Specialist
Summary of Duties: Configure, implement, and demonstrate Kubicle’s e-learning solution to a wide range of new and existing enterprise clients. Motivate clients to move effectively through the various stages of implementation, in order to ensure all aspects of Kubicle are deployed in a manner that will maximise the client’s chances of success. Work with new…