Responsibilities
Build fundamental account plans, operational strategy and drive activity.
Be involved in all aspects of the sales process working with the local account teams, senior level relationship management, product demonstrations, contract negotiation, sales closing.
Generate leads through cold-calling, networking and various other prospecting techniques.
Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
Development of relationships with decision-influencing, senior executives within prospect organisations.
Coordinate product demonstrations and workshops for perspective clients.
Demonstrate customer-specific benefits of products with a high degree of proficiency. Analyse and understand customer insights and market trends.
Travel extensively to customer sites to conduct sales activities.
Accurately forecast future business.
Required Skills & Qualifications
Demonstrated Sales of Banking and/or Financial Services Industry Software in Africa.
5 years of sales experience with a proven track record of accomplishment. ·
FSI/Banking Software Sales (5 years of work experience) ·
Be rather a “Hunter” than a “Farmer” ·
Possess the ability to conceptualize and build value propositions that deliver a compelling message
Strong solution sales professional with a proven record of achieving /exceeding annual quota target. ·
Clearly understands the nuances and dynamics involved in selling software licenses.
Experience of environments where the sales process involves multiple tiers of complex organisations and where the sales cycles are long and consultative.
Must proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.
High competence in delivering product presentations and managing client workshops and proof of concepts. ·
Strong commercial awareness, excellent client facing and interpersonal skills
Must be a self-starter & have strong communication skills. University degree is required.
Fluent in English and French and local dialects are highly desirable.
Company Address: Address NA
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Sales Manager
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Tailor
Have a high school certificate
5 years’ experience in dress making.
Have a certificate in fashion design and at least 3 years’ experience in fashion design. -
Data & Database Assistant
Duma Works is recruiting a Data and Database Assistant for one of four clients. The hiring company is a non- profit firm that deals with farm produce to ensure food security in Africa.
Job Description
Objective 1: Prepare manageable annual and seasonal reporting plans and target sheets for field staff and VBAs (Village Based Advisors)
Key activities & responsibilities to achieve this objective:
Understand master reporting work plan and individual project/program reporting work plans and milestones expected for each project/ program and data assistant work plans
Understand relevant parts of data indicator sheets
Work with Reporting & Evaluation Coordinator to translate master reporting work plan encompassing all program deadlines, and into individual work plans for each data assistant to ensure that data from field reaches office with adequate time so that it can be processed in time for program quarterly reports. This may involve staggering of reporting from different projects/ networks/ counties to manage workflow of the reporting/data team
Translate data assistant work plans to individual target sheets for each RC, ARC, NC and VBA in each area for each year and each season
Provide each field staff and the relevant Monitoring Officer with target sheets and ensure they understand what they are responsible for achieving on monthly/seasonal/quarterly/annual basis.
Objective 2: Ensure monthly collection, input, compilation and storage of data and update field staff and Reporting and Evaluation Officer on progress against plans and targets
Key activities & responsibilities to achieve this objective: Ensure field staff understand what the target sheets mean in terms of their activities and responsibilities (so that the data they report is compliant)
Distribute correct reporting forms to field team and ensure they are completed correctly and submitted on time;
Confirm and verify accuracy of data in the reports received from the field staff, and Contacts preparers of monthly reports documents to resolve questions, inconsistencies, or missing data
Liaise with the admin/ logistics to get update of farm inputs sent to the field, so that the Coordinators in the field can provide up to date reports on dissemination, sales and input use
Be aware of the critical importance of meeting program targets with clean and accurate data (falsifying records to meet targets is unacceptable under any circumstances and constitutes fraud)
Keep a routine follow up (weekly/monthly/quarterly – depending on activity type) with field staff (typically NCs / ARCs / RCs) of program activities (as specified in work plans – e.g. vaccinations, veg/tree nurseries, field days, small pack dissemination, logbook completion);
Summarize data accurately and generate good quality data summaries backed up with supporting evidence (that meet donor criteria) in advance of reporting deadlines for review/finalization
Update each Field Coordinator (RC/ ARC/ NC) on progress against targets on a monthly and quarterly basis, including disaggregation by VBA;
Provide weekly and monthly updates to Reporting & Evaluation Officer on progress of each network against targets along with early warning of challenges, delays or forecasted failures or over-achievements; ensuring that the data coming in is being updated in soft copy tracking systems (database(s)),
Make monthly updates to records of presence/ absence of each VBA along with locations, GPS positions, ID numbers, signatures and related bio data. Summary of number of VBAs (and gaps in information) to be provided to Reporting & Evaluation Coordinator on a monthly basis;
Store data (hard and soft copies) in clear organised manner that is findable and searchable on request. Each member of the Reporting Team should be able to find any and all data on request within a short time.
Objective 3: Submit well-compiled data summaries and supporting evidence to Reporting and Evaluation Officer ahead of deadlines
Key activities & responsibilities to achieve this objective: Generate statistical and data summaries and submit to Reporting & Evaluation (and other members ofthe team including Business Development, Program coordinators) as requested
Respond to inquiries regarding entered data as requested and maintains accurate and up-to-date data.
Update the Reporting & Evaluation Officer on reports received from Coordinators, so that they can be cross referenced with their target achievement.
Liaises with the Communication team in ensuring that posters or learning materials needed in the field are printed and laminated and dispatched to the field on time.
Internal Relationships Reporting and Evaluation Coordinator
Communications Officer
Program coordinators/officers
Field staff
Monitoring officers
Reporting Responsibilities (which reports/documentation does this role produce) Data summaries
Statistical reports
Reports received and missing from field staff (summaries/dashboards)
Qualifications for Data & Database Assistant Job Secondary school certificate, B or higher
Computer training certificate (MS Office programs)
Diploma or certificate not required but desirable
Essential Skills and Experience Quick and accurate typist
Intermediate + MS Excel skills
Good communication skills
Excellent computer/information system skills, including resource management system
Attention to detail and accuracy, organizational skills
Good team player
Able to work at a high pace without constant supervision
Preferred Skills and Experience Database experience
Interest in well-being of farmers in Kenya/East Africa, including direct personal experience of farming -
Operations Manager Service Technician Senior Supply Chain Officer Agronomist
Duma Works is recruiting an Operations Manager for one of its clients in Nairobi, Moko Home + Living.
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand and the network to put quality living within everyone’s reach. Here’s what our team has accomplished in the few years since our founding:Reached over 100,000 Kenyan homes with our products
Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country
Grown from a start-up to mid-sized companyWhat You’ll Do
Moko’s Operations Manager makes hundreds of families happy every week by delivering top-notch mattresses, sofas and furniture materials efficiently and with a smile. You’ll lead the dream team responsible for warehousing and nationwide distribution of all our products. You will be an experienced, results-driven multi-tasker who is eager to support the development of your team.
Responsibilities
Ensure world-class service deliveryMaintain strong interfaces and continuous communication with customer-facing teams to quickly identify and troubleshoot problems when they arise
Implement a quick and smooth order fulfilment process, from receipt to delivery
Ensure that all goods that reach customers in good condition and to their expectations
Minimize invoicing and delivery errorsLead, grow and continuously improve your team
Manage our warehouse and distribution teams, support their professional advancement and ensure a safe and happy environment
Anticipate and plan for capacity investments to keep service delivery apace with company growthTake responsibility for inventory management and compliance
Maintain and improve inventory control systems, ensuring robust ongoing controls and regular stock-checks
Lead environmental and local authority complianceCareer Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
RequirementsStrong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
Experience in warehousing, inventory management, logistics and/or distribution
Candidates with at least 3 years’ experience managing a team preferably.
An independent, out-of-the-box thinker with strong problem-solving abilitiesgo to method of application »
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Production Officer
What You’ll Do
Moko’s Production Officers help us bring joy to thousands of families by manufacturing world-class furniture. You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions. Production Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.
Responsibilities
Bring delight to our customers by making quality products, efficientlyLead your team in meeting production targets while upholding high standards of quality and safety
Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
Plan production scheduling to meet customer demand
Coordinate with maintenance team to maximize machine uptime
Achieve consistent levels of high quality and support a culture of continuous improvementLead a high-performing production team
Provide continuous feedback and coaching; regularly review team members’ performance
Assist in the hiring and training of new team members
Achieve high compliance with health and safety standards and other best-practice policies and proceduresCareer Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
RequirementsStrong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
Candidates with at least 2 years’ experience supervising a team preferable
Strong professional references demonstrating professional accomplishment and trustworthiness
Knowledge of good manufacturing practices and lean manufacturing policies and procedures
Eagerness to join a young, quickly-growing organization and team
Technical background a plus -
Production Officer Management Accountant
Duma Works is recruiting a Production Officer for one of its clients in Nairobi, Moko Home + Living.
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand and the network to put quality living within everyone’s reach. Here’s what our team has accomplished in the few years since our founding:Reached over 100,000 Kenyan homes with our products
Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country
Grown from a start-up to mid-sized companyWhat You’ll Do
Moko’s Production Officers help us bring joy to thousands of families by manufacturing world-class furniture. You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions. Production Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.
Responsibilities
Bring delight to our customers by making quality products, efficientlyLead your team in meeting production targets while upholding high standards of quality and safety
Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
Plan production scheduling to meet customer demand
Coordinate with maintenance team to maximize machine uptime
Achieve consistent levels of high quality and support a culture of continuous improvementLead a high-performing production team
Provide continuous feedback and coaching; regularly review team members’ performance
Assist in the hiring and training of new team members
Achieve high compliance with health and safety standards and other best-practice policies and proceduresCareer Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
RequirementsStrong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
Candidates with at least 2 years’ experience supervising a team preferable
Strong professional references demonstrating professional accomplishment and trustworthiness
Knowledge of good manufacturing practices and lean manufacturing policies and procedures
Eagerness to join a young, quickly-growing organization and team
Technical background a plusgo to method of application »
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Interior Sales Executive Accounts Receivables Administrator
Ref no: “3468”
Age between 25 – 35 years.
Male candidate.
Sales experience for 1-2 years minimum.
Languages – Fluent in English, Kiswahili is a must.
It would be ideal if the sales candidate has worked in a retail environment which is busy and deals with high end products (preference shall be hospitality industry, high end clothing or fashion stores)
We do not want any candidate from the furniture industry or competition.Skills we are looking for
Selling techniques to be unique and someone who is target oriented.
Good networking skills in the corporate world.
Ability to grasp technical knowledge on multiple products.
Ability to sell a mix of the products.
Brilliant customer service and after sales service.
Ability to follow up and build rapport with the client.
Good listener.
Solution provider.
Eye to detail and understanding of the client.
Clarity in communication and presentation.
Good written and oral skills.
Ability to do basic math calculations.
Sharp identification skills.Character Requirements
Smart dressing skills with a sense of fashion and mature elegant style.
Full of energy.
Able to easily mingle into a group but be vary of characters and knows where to draw the line with a client.
Charismatic and charming character.
Polite and punctual.
Humble, honest and diligent.
Ambitious and visionary.
Innovator and creative.Job Role
Identify new and existing buildings in Kenya and list out the contractors, architects designers and also who the occupants of this building shall be or are.
Gather competition reports of who visited the building and their strong hold.
Information on existing buildings and offices – whose furniture has been supplied and if there is any expansion plan or re habilitation happening with the client.
Information on market intelligence and happenings that affect our industry.
Prepare a detailed report as required and report to the head of sales.go to method of application »
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Property Assistant
Duma Works is recruiting a Property Agency Assistant for one of our clients; a professional real estate services firm in Nairobi.
Basic purpose
Letting and selling of listed properties in an effective, professional and profitable way, to the highest professional standards.
ResponsibilitiesAdvertising: Advertising the properties in appropriate channels in the most effective, presentable, cost optimal and professional way.
Marketing Material: Preparation of marketing information and materials such as sales particulars and brochures and conveying this to interested parties.
Web-site: Maintenance and updating of the marketing website
Enquiries: Responding to enquiries by interested parties, providing the required information to them and progressing their interest and pursuing closure with suitable and able parties.
Viewing: Showing properties to interested parties or arranging viewing as appropriate.
Documentation: Preparation and delivery of transaction and contractual documentation including Letters of Offer, Leases and Tenancy Agreements. Ensuring that this documentation is in the best interest of the client, correct, accurate, professional and well presented, maintaining due diligence and attention to detail in all undertakings and activity.Ensuring that documentation is fully and properly executed, and processed as necessary such as stamping and registration and liaising as necessary with the other relevant parties such as advocates.
Tenancy renewals: Handling tenancy renewals on management properties and ensuring they are done in a timely and complete manner.
Payments: Ensuring that transactional payments such as deposits and legal costs are received and receipted properly and disbursed as required.
Handing over: Proper handover of properties let or sold and documentation accordingly, liaising as necessary with the property management in the case of management properties.
Listings and Reports: Maintaining and updating listing schedules and progress reports.
Advice and Communication: Keeping the clients and other relevant parties properly advised and appraised.
Market Information: Collecting and maintaining information and data on the market in the way of sales and letting comparables and other relevant information to assist the office in its professional objectives.
Any site and office staff or agents involved in agency duties.
Office and property equipment, materials, supplies and monies related to the job and assignment.
All decisions that can be reasonably initiated and executed within your mandate for the proper execution of your duties above.
Notifying your reporting officer or director on all important aspects related to the proper execution of your duties and in particular any matters of an urgent nature.
Inspection of properties on agency to prepare the relevant marketing material.
Maintenance of the property listings
Reviewing tenancy schedules to ensure renewals are carried out on time
Client updates as necessaryRequirements
Knowledge and interest in the property market situation and trends.
Ability to arrange and execute work schedules, functions and tasks in an organized way to achieve the required objectives.
A selling and convincing personality and approach with energy and orientation to achieving sales objectives and targets.
Good written and verbal communication and interpersonal skills and the ability to deal with the different people and entities including potential tenants and buyers, other staff, landlords and tenants, advertising agents to achieve the job objectives, maintain good working relationships and develop goodwill.
Professional diligence, care and attention to detail.Working conditions
Occasional extra hours as necessary to achieve the job objectives.
Any other relevant comments:
Promote a positive image of the company and yourself by being effective,efficient, smart, presentable, professional, firm and pleasant in your work.
To be proactive, positive, energetic and driven in achieving the job objectives as set out herein and as also necessary through good professional judgement, business sense and efficiency -
Caretaker Property Agency Assistant
Ref No: 3396
Duma Works is recruiting a Commercial Property Caretaker for one of our clients; a professional real estate services firm in Nairobi.
The company is looking for a property caretaker for a large commercial building.
RequirementsDiploma in Technology in Real Estate Valuation and Property Management, and or alternatively ;
Accounting to CPA Part 2;
Architectural Diploma/Packages.
Technical background such as diploma in Building Technology, Electrical or Plumbing.
At least 2 years experience in property management.Qualities & Skill
Good management capability and commercial acumen.
Good communication and writing skills, and PR, to be able to deal with tenants, service providers, and other parties.
Good initiative and ability to organize and supervise building functions, services, and maintenance.
Firm personality, with determination and energy.
Results oriented.go to method of application »
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Office Admin
We are looking for an experienced Office Administrator to supervise the daily support operations of our company and plan the most efficient administrative procedures.
A great Office Administrator has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.
The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.
ResponsibilitiesPlan and coordinate administrative procedures and systems and devise ways to streamline processes
Recruit and train personnel and allocate responsibilities and office space
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Manage schedules and deadlines
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
Oversee facilities services, maintenance activities and trades persons (e.g. electricians)
Organize and supervise other office activities (renovations, event planning etc.)
Ensure operations adhere to policies and regulations
Keep abreast with all organizational changes and business developmentsRequirements
3+ experience an Office Administrator
In-depth understanding of office management procedures and departmental and legal policies
Familiarity with financial and facilities management principles
Previous experience with bookkeeping preferably with Zoho books
Start-up experience is an added advantage
Proficient in MS Office
Excellent organizational and multi-tasking abilities
An analytical mind with problem-solving skill
A team player with leadership skills
BSc/BA in business administration or relative field