Company Address: Address Mombasa Beach Hotel Mt Kenya Road, P.O.Box 90414 Mombasa. Kenya.

  • Front Office Supervisor

    Front Office Supervisor

    Job description
    Main Purpose
    To oversee all front operations in front office cashiers, reception, Porterage and switchboard. Will also help in planning organizing and supervising functions in the aforementioned sub sections with a view of enhancing, reviewing and upgrading operating standards as detailed in the Front office SOPS
    Key Responsibilities

    Oversees all operations in front office cashiers, reception, Porterage and switchboard. Will also help in planning organizing and superiorly functions in the aforementioned sub sections.
    Oversees the prompt and courteous registration of clients at the front desk
    Oversees the close co-ordination with housekeeping department in clearance of rooms to sell
    Checks and approve all sectional duty rosters
    Organizes and conduct training for office staff.
    Ensures FO statistics are compiled on a daily basis
    Ensures mis en plus for arrivals, Lodge residents and departure is done.
    Checks all GRF on arrivals.
    Checks all bills before being charged to city ledger

    Job Specifications

    Minimum ‘O’ level education with at least KCSE Grade C or equivalent.
    Formal professional training with a Diploma front office operation from a recognized institution.
    Working experience of at least 3 years in hotel/lodge front office, bookings/sales desk or related hospitality/service industry; customer –oriented, sales focused.
    Computer proficiency (MS office suite) with experience of Fidelio Front office version 7 will be added advantage
    Strong oral and written communication skills combined with excellent presentation, persuasion and negotiation skills  including knowledge of a least one foreign language
    Be able to work on own initiative yet be part of a team
    Demonstrate meticulous attention to details, practical common-sense approach, applying good judgment at all times  and Good organization skills

  • Accounts Clerk

    Accounts Clerk

    Job Description
     
    Kenya Safari Lodges & Hotels Ltd is seeking to fill a position with dedicated, experienced and highly talented hospitality professional.
     
    Main Purpose of the Job:
     
    To ensure that all creditors’ invoices are received, posted to the respective ledgers, reconciliations and payments.
     
    Job Responsibilities

    receives creditors  invoices form F& B Controller
    posts invoices to the relevant ledgers
    reconciles creditors accounts
    ensures the invoices are well filed and in safe custody
    prepares payment vouchers and draws cheques to the respective payee.
    ensures the payment vouchers are well filed and in safe custody
    posting of payments to the respective ledgers.
    Performs any other relevant duties and special assignment /projects as may be delegated by the Assistant Accountant/Hotel accountant

    Qualifications

    CPA I , Diploma  in  management from a recognized institution will be an added advantage ,
    Length of experience: 2 years
    Computer proficiency with experience of sun systems & Fidelio V7

    Additional skills required:

    Good communication skills-written & spoken.
    Ability to work under minimum Supervision,
    Demonstrate meticulous attention to details.

  • Hotel Procurement Assistant

    Hotel Procurement Assistant

    Scope and main purpose of the Job
    This job holder will be responsible for supporting and assisting the Procurement Officer in planning, organizing and coordinating procurement activities of the company in line with Public Procurement and Asset Disposal Act 2015 and Public Procurement Regulations.
    Job Responsibilities
    In liaison with the procurement Officer:-

    Proper management of procurement and disposal activities carried out by the company.
    Ensuring that the company complies at all times with the statutory provisions governing procurement and disposal.
    Coordination and implementation of procurement plans
    Timely development, coordination and implementation of procurement plans and procurement activities arising from the company’s operations.
    Prepare and participating in the preparation and deployment of standards documents relating to procurement and disposals.
    Maintenance of records in connection with procurement and disposal of goods and services.
    Coordinate in the setting up, implementing and managing procurement systems and plans for the efficient and effective procurement process.

    Requirements

    Degree holder in procurement field or related field from a recognized university.
    Diploma in purchasing and supplies from a recognized institution and membership in a professional body such as CIPS, KIPSM etc with a practicising License.
    2-4 years of procurement experience and be fully conversant with the Public Procurement & Asset Disposal Act (2015) (Experience in the Hotel, catering or related services industry etc is advantageous).
    Be fluent in both English and Kiswahili with excellent verbal and written communication skills.
    Ability to work under minimum supervision
    Able to demonstrate meticulous attention to details and unquestionable integrity
    Possess good negotiation and public relation skills.

  • Sales & Marketing Executives

    Sales & Marketing Executives

    KSLH is looking for 2 (two) seasoned Sales & Marketing Executives who are passionate with the ‘art’ of marketing and with abundance of ideas for building efficient sales & marketing strategies in the hospitality industry.
    The ideal candidate should demonstrate strong techniques and methods of promoting our services and public image.
    Scope and Main Purpose of the Job

    To Conduct marketing research and analysis to evaluate trends and service awareness
    To promote sales of KSLH units, facilities and service directly using various marketing techniques
    To achieve set sales targets in accordance with the sales & marketing plans.
    To initiate and control surveys to assess customer requirements and dedication
    To assist SMM by acting as “first contract” with all outside business contacts and by making outside sales calls or visits, a major part of this role
    To promote the image and services of the company so that maximum growth occurs through gaining new clients and contacts.
    To actively participate in the execution of the Departmental sales programmes and initiative in liaison with the immediate superior

    Key Responsibilities

    Conceive and develop efficient and intuitive marketing strategies
    Attain the sales targets in the allocated segments as required & develop new business out of the existing segments
    Maintain and develop a computerized clientele and prospective clients’ database
    Plan and carry out direct marketing activities to assigned market segment (s) in order to achieve or surpass budgeted sales targets.
    Welcome enquiries from and identify prospective new ‘clients’ exact needs, liaise closely with operational management staff on all details for a prospective new client(contract) and gain their agreement on all details.
    Follow up leads by visiting prospective clients regularly to maintain their interest. Maintain constant communication with the client once the sale is closed or account (contract) is opened and show an ongoing interest in the performance of the account.
    Entertain prospective clients in accordance with set policy, where possible combining this visits to existing satisfied customers.
    Develop ideas and create offers for outside marketing (OM) and marketing to major accounts appropriate to the market segments(s) targeted

    Requirements

    KCSE C or equivalent, Diploma or degree in marketing OR Hotel/Hospitality Management from a recognized institution
    Evidence of previous hotel related experience of at least 1 year in sales & marketing department in a busy 3& 4 star hotel, experience in revenue budgeting and product costing and pricing and pricing advantageous.
    Must have done direct personal selling for at least one year and shown a strong sales record.
    Must be able to speak, read, write and understand the primary languages(s) used in the workplace and by guest who frequently visit and stay at KSLH business units.
    Advanced computer skills (words processing, spreadsheets, database, PPT) Computerized FO reservations and accounting system. Background on automated sales office is helpful.
    Service oriented, track record of successful customer service, organizing and self- presentation skills, unquestionable integrity, self driven , team player who enjoys working with people.

  • Stores Clerk (MBH Unit)

    Stores Clerk (MBH Unit)

    Kenya Safari Lodges & Hotels Ltd is seeking to fill a position with dedicated, experienced and highly talented hospitality professional.
    Main Purpose of the Job: To do clerical duties at the stores by ensuring that all goods delivered into the hotel have been correctly received, stored, documented and are issued as per the laid down policies.
    Key Responsibilities

    Assistant in the controls all goods being delivered into the unit.
    Ensures stock re-order levels are maintained.
    Assist in ensuring that all goods received agree with the purchase order quality, quantity and price.
    Ensures that the inspection and acceptance committee members are present when goods are been received.
    Assist in ensuring that all goods received are stored and recorded properly.
    Maintain up to date stock bin cards.
    Follows stores control procedures at all times for receiving, entering, and storing.
    Ensures that all departmental requisitions have been authorized prior to issuing of items requested.
    Ensure that no unauthorized persons enter in the stores.
    Participates in monthly stock taking exercise.
    Keeps stores record and ensure that they are upto date.
    Performs any duties as assigned by the supervisor

    Qualifications

    Minimum ‘O’ level education with at least KCSE Grade C- or equivalent
    Professional Qualification: Certificate in stores management from a recognized institution
    Length of experience 2 years.
    Computer proficiency with experience of fast tech systems.

    Additional skills required: Good communication skills-written & spoken. Ability to work under minimum Supervision, High integrity and ability to demonstrate meticulous attention to details.

  • Internal Audit Assistant

    Internal Audit Assistant

    Job Description 
    Scope and main purpose of the Job:
    The role is responsible for providing support in carrying out audits by providing independent, objective assurance and consultancy services in order to improve the group overall operations, with specific emphasis on the controls, governance and processes and supporting the Internal Audit Manager by ensuring operations in the department runs smoothly towards contributing to the overall success of the business.
    Key Duties and Responsibilities

    Assisting in carrying out quality audit and other reviews.
    Review compliance to company policies
    Identify and communicate accounting and auditing matters to supervisor.
    Identify performance improvement opportunities
    Assist in any other duties as assigned from time to time

    Qualifications & Specifications

    Bachelor’s Degree in Accounting/ commerce/ Finance or equivalent ACCA Part II or CPA ( Section 3 and above)
    At least 1-2 years of relevant working experience in internal/ external auditing.
    Strong business awareness and an ability to identify audit issues arising from commercial transactions Team player with ability to multi task, aswell as flexible and can work under pressure
    Good organization and communication skills ( oral & written)
    Self starter with good analytical skills and a proactive approach to problem solving
    Being capable of upholding high degree of confidentiality.
    Must be a person of high integrity.

  • Accounts Clerk – F&B Control (MBH UNIT)

    Accounts Clerk – F&B Control (MBH UNIT)

    Kenya Safari Lodges & Hotels Ltd is seeking to fill a position with dedicated, experienced and highly talented hospitality professional.
    Main Purpose of the Job: To assist the F&B Controller in controlling, monitoring and documenting all operating stocks.
    Responsibilities

    Register daily departmental / section budgets utilizations as per approved budgets.
    Participate in daily bar stock taking exercise.
    Spot check on food issued from kitchen to the selling areas and records them on the selling summary sheets.
    Check periodically that food stores are issued correctly and that the bin cards are up to date.
    Provide all information to the F&B Controller so as to be entered to the weekly report.
    Ensures that goods received notes are carried out correctly and that there is no infringements of the system as detailed in the goods received note.
    Check that the good received notes are as ordered by Management and that these deliveries are within the stock levels.
    Perform any other relevant duties and special assignment /projects as may be delegated by the F&B Controller/Accountant

    Qualifications

    Minimum ‘O’ level education with at least KCSE Grade C or equivalent
    Professional Qualification: certificate in Hotel Management from a recognized institution will be an added advantage.
    KATC final, Or CPA II.
    Length of experience: 3 years
    Computer proficiency with experience of sun system, micros, Fidelio, material control etc.
    Additional skills required: Good communication skills-written & spoken. Ability to work under minimum Supervision, Demonstrate meticulous attention to details.

  • Front Office Supervisor

    Front Office Supervisor

    Job description
    Main Purpose
    To oversee all front operations in front office cashiers, reception, Porterage and switchboard. Will also help in planning organizing and supervising functions in the aforementioned sub sections with a view of enhancing, reviewing and upgrading operating standards as detailed in the Front office SOPS
    Key Responsibilities

    Oversees all operations in front office cashiers, reception, Porterage and switchboard. Will also help in planning organizing and superiorly functions in the aforementioned sub sections.
    Oversees the prompt and courteous registration of clients at the front desk
    Oversees the close co-ordination with housekeeping department in clearance of rooms to sell
    Checks and approve all sectional duty rosters
    Organizes and conduct training for office staff.
    Ensures FO statistics are compiled on a daily basis
    Ensures mis en plus for arrivals, Lodge residents and departure is done.
    Checks all GRF on arrivals.
    Checks all bills before being charged to city ledger

    Job Specifications

    Minimum ‘O’ level education with at least KCSE Grade C or equivalent.
    Formal professional training with a Diploma front office operation from a recognized institution.
    Working experience of at least 3 years in hotel/lodge front office, bookings/sales desk or related hospitality/service industry; customer –oriented, sales focused.
    Computer proficiency (MS office suite) with experience of Fidelio Front office version 7 will be added advantage
    Strong oral and written communication skills combined with excellent presentation, persuasion and negotiation skills  including knowledge of a least one foreign language
    Be able to work on own initiative yet be part of a team
    Demonstrate meticulous attention to details, practical common-sense approach, applying good judgment at all times  and Good organization skills

  • Accounts Clerk

    Accounts Clerk

    Job Description
     
    Kenya Safari Lodges & Hotels Ltd is seeking to fill a position with dedicated, experienced and highly talented hospitality professional.
     
    Main Purpose of the Job:
     
    To ensure that all creditors’ invoices are received, posted to the respective ledgers, reconciliations and payments.
     
    Job Responsibilities

    receives creditors  invoices form F& B Controller
    posts invoices to the relevant ledgers
    reconciles creditors accounts
    ensures the invoices are well filed and in safe custody
    prepares payment vouchers and draws cheques to the respective payee.
    ensures the payment vouchers are well filed and in safe custody
    posting of payments to the respective ledgers.
    Performs any other relevant duties and special assignment /projects as may be delegated by the Assistant Accountant/Hotel accountant

    Qualifications

    CPA I , Diploma  in  management from a recognized institution will be an added advantage ,
    Length of experience: 2 years
    Computer proficiency with experience of sun systems & Fidelio V7

    Additional skills required:

    Good communication skills-written & spoken.
    Ability to work under minimum Supervision,
    Demonstrate meticulous attention to details.