Company Address: Address Mitsumi Business Park, 5th Floor, Muthithi Road, Westlands, Kenya
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Software Support Engineer
Position Summary The Systems Support Specialist is responsible for providing timely support and monitoring of systems and applications. This includes resolving technical issues, documenting solutions, and ensuring issues are addressed within defined SLAs. The role involves collaborating with internal teams, offering technical training, and supporting system design and API integrations. The specialist will also escalate…
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Credit Officer–Logbook Loans
The Credit Officer– Logbook Loans will be responsible for managing the end-to-end credit process for logbook loan applications, from assessing client eligibility to disbursing funds and ensuring compliance with company policies and regulations. This role involves conducting thorough credit assessments, evaluating collateral (logbooks), and managing customer relationships to ensure timely repayment and risk mitigation. This position plays a critical…
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Customer Service Executive
In this role, you will be responsible for delivering exceptional customer service experiences to our clients. You will play a crucial role in addressing inquiries, resolving issues, and providing guidance related to our digital lending and logbook loan services. Additionally, you will be tasked with fostering strong relationships with relevant stakeholders. If you are passionate…
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Sales Manager
Position Overview: We are seeking a dynamic and results-driven Sales Manager to lead our business and digital loans sales team. The Sales Manager will be responsible for driving business growth through the acquisition of new clients and the expansion of existing client relationships. The ideal candidate will possess a strong background in sales leadership, a…
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Customer Service Executive
In this role, you will be responsible for delivering exceptional customer service experiences to our clients. You will play a crucial role in addressing inquiries, resolving issues, and providing guidance related to our digital lending and logbook loan services. Additionally, you will be tasked with fostering strong relationships with relevant stakeholders. If you are passionate…
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Risk and Compliance Officer
The Risk and Compliance Officer will oversee all aspects of risk management and regulatory compliance across Pi Group, including PYCS and Pi Capital. This position will be responsible for ensuring that both entities comply with legal standards and internal policies, particularly in relation to the Central Bank of Kenya regulations. The ideal candidate will have…
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Business Sales Executive
Role Description This is a full-time on-site role for a Business Sales Executive at Bayes. The Business Sales Executive will be responsible for account management, customer service, communication, sales, and business development. The day-to-day tasks include identifying and prospecting new clients, building and maintaining relationships with existing clients, presenting and selling our loan products, and…
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Customer Service Intern
We are looking for a dedicated Customer Service Intern to join our team. The successful candidate will assist in managing customer interactions, ensuring a positive customer experience, and supporting various customer service functions. Responsibilities: Customer Interaction: Handle incoming calls, emails, and chat inquiries from customers. Provide accurate information about our products and services. Resolve customer…