Jobs Kenya

Company Address: Address Microsoft Kenya 7th Floor, I & M Bank Building 2nd Ngong Avenue Capitol Hill, Nairobi Kenya

  • M&O Leader

    M&O Leader

    Job description

    Drive customer success by leading cross Area / Subsidiary transformation and delivering business performance across our Bold Ambitions focused on our customers Digital Transformation success.
    Primary local leadership accountability for the velocity of Microsoft’s transformation and for quality business performance results against specific priorities and critical measures of success.Leadership to ensure all efforts to accelerate our transformation deliver customer success.Land and grow Connected Sales & Modern Marketing Capabilities to enhance customer experiences and deliver new revenue opportunities aligned to our bold ambitions.
    Bring to life the value of the Global Demand Center services enabling rich customer engagement that delivers on new revenue opportunitiesLeadership of the marketing and sales interface that strongly demonstrates marketings impact on businese performanceDeliver on the 3 Operating Mechanisms Subsidiary Scorecard, Revenue (P&L) and growing Share faster than priority competitors.
    Cross Area / Subsidiary leadership that meet or exceeds net revenue with a healthy revenue mix aligned to strategic priorities, contribution margin (CM) and annuity targets. 80% or greater high quality green Sub Scorecard Transformational Leading Indicators. Grow year over year (YoY) market share growth across Cloud Services workloads.Function or act as the SMC Segment Leader delivering SCM business performance at scale
    D7 – M&O Leader is the acknowledged SMC Segment Lead locally and in QBUsMSA M&O Leader is acknowledged as a role model and leaderfor shared planning, execution and performanceProvide leadership to grow a world class center of excellence for One Microsoft shared operational service & support in a manner that accelerates transformation Create clarity, generate energy and deliver success through an impactful people and readiness agenda.
    Increase workgroup health building an organization that is stronger tomorrow than today. Increase Area / Subsidiary capabilities and confidence aligned to our future. Drive and maintain a strong culture of compliance that exemplifies our commitment to doing business with integrity and transparency.
    Build a culture that develops trust with our customers, supplier & partners. Provide leadership for a strong balance across business needs, compliance imperatives & fiduciary responsibilities.

    Responsibilities

    Business Planning and Rhythm of the Business (RoB) Support & Management
    Accelerate Global Sales Transformation (GST) Landing & Support
    Standardized Business Intelligence (BI) & Reporting
    Sales, Programs, & Support
    Commercial Licensing Strategy
    People management

    Qualifications
    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

  • Technology Solutions Professional

    Technology Solutions Professional

    Job description
    You will be a senior technical solution sales leader within our enterprise sales organization working with our most important customers. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, to achieve/exceed quarterly Azure infrastructure services sales and usage/consumption targets in your assigned accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud based infrastructure technologies.
    Responsibilities
    Primary accountabilities for this role include:

    50% – You will be the key technical leader and influencer in shaping customer decisions to buy, architect and adopt Microsoft Infrastructure solutions. Being a member of the sales opportunity team, you will give technical presentations, demonstrations, help execute proof of concepts, design and implement solutions leveraging P-Sellers, partners, ISVs and MCS as needed. You will directly support the market share and revenue growth of
    Microsoft Infrastructure platform through your technical leadership in designing and implementing mission critical solutions for our customers.
    30% – You will be the thought leader in Infrastructure space. You lead by participating in internal Microsoft technical communities and in the broader industry events and publishing blogs, whitepapers, reference architecture etc in your area of expertise
    20% – You will influence the Microsoft Infrastructure platform go to market strategies by providing feedback to sales, marketing, and engineering on current and future product requirements and sales blockers you encounter.

    Technical Solution Leader

    Infrastructure architect – The expertise and ability to integrate complex elements and customer requirements into innovative technical architectures in the infrastructure space required
    Cloud Trust – High-level expertise in sophisticated identity, authentication, security, privacy, and compliance requirements, and
    Experience Integrating Them Into Cloud And Hybrid Solutions Required.
    Technical breadth – Industry leading experience with cloud, hybrid infrastructures and adjacent technologies, architecture designs, migrations, and industry standards required.
    Performer – Highly driven person who consistently performs well above company or industry norms required.Executive Presence – Strong leadership to influence industry decision makers and boards required.Lead – Able to lead, inspire and mentor members of the Microsoft sales, services, and marketing organizations and Microsoft partners required.
    Influencer – Ability to drive and influence vibrant internal and external communities through extremely strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.

    Qualifications

    Experience. 10+ years of related experience in technical pre-sales and/or technical consulting roles preferred.
    Bachelor’s degree in Computer Science, Information Technology, or related field required.
    Certification in domain-specific technologies required.
    Certification in the following technologies preferred: cloud application development technologies (including OSS technologies) and
    Azure architecture and development exams (70-532 and/or 70-534)
    Certification in information security desired.

  • Azure Technology Solutions Professional

    Azure Technology Solutions Professional

    Experiences Required: Education, Key Experiences, Skills and Knowledge:
    Professional
    Experienced. 5+ years of related experience in technical pre-sales and/or technical consulting roles preferred, with deep understanding of cloud computing technologies, business drivers, and emerging computing trends required
    Excellent Communicator. Strong negotiation, organizational, presentation, product demo, written, and verbal communication skills required
    Executive Presence. Proven experience engaging with senior level executives preferred
    Performer. Highly driven person who consistently exceeds goals and expectations required
    Collaborative. Able to work cohesively with members of the Microsoft sales & services field, Microsoft partners, and Microsoft corporate sales, engineering, and marketing required
    Technical
    Productivity architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the public cloud infrastructure and management space required
    Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
    Planning for success. Understand cloud deployment and adoption planning
    Technical breadth. Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations and management of technology.
    Cloud depth. Deep technical experience in one or more of the following areas: Software design or development, Application Design, Systems Operations / Management, Database architecture, Virtualization, IP Networking, Storage, IT Security, Linux. Working knowledge with AGILE development, SCRUM and Application Lifecycle Management (ALM) with one or more of the following programming languages: .NET, C++, Java, JSON, PHP, Perl, Python, Ruby on Rails, Pig/Hive
    Education
    Bachelor’s Degree in Computer Science, Information Technology, or related field required
    Certifications in domain-specific technologies preferred
    Certification in following technology preferred
    Certifications in information security desired
     
    The Impact You’ll Be Making… 
    Drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology:
    Explain, demonstrate, and prove in-depth what Microsoft’s products and services can do and how to enable and manage them for the largest enterprise customers by driving technical presentations, demonstrations, ADSs, PoC’s and Pilots, leveraging P-Sellers, partners or MCS as needed
    Clear technical, competitive and security blockers to Azure sales.
    Drive architecture and technical discussion to lead cloud security, privacy, and compliance discussions.
    Be the connection and orchestration point for other technical resources:
    Provide feedback to sales, marketing, and engineering on current and future product requirements.
    Communicate and escalate technical, architectural and competitive blockers and insight to their appropriate channel.
    Develop partner engagements for driving the sale, deployment, and adoption of Microsoft solutions.
    Orchestrate cross-workload solutions with other technical resources (internally and from Partner) for other Microsoft products and services.
    Stay Sharp And Share Your Knowledge
    Continuously nurture and expand your technical, sales, and competitive readiness.
    Participate in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, and articles for your domain.

  • Account Executive PS Cloud & Enterprise Subsidiary Business Group Lead

    Account Executive PS Cloud & Enterprise Subsidiary Business Group Lead

    Joining The Microsoft Team Means? Microsoft was founded on the principle that people can do remarkable things when technology is within reach.
    Core to our mission is creating immersive and inclusive experiences that inspire lifelong learning, stimulating development of essential life skills – communication, collaboration, critical thinking, creativity, character, citizenship and computational thinking – and supporting educators in guiding and nurturing student passions.
    We will empower students and educators to create and share in entirely new ways, to teach and learn through exploration, to adapt to individual learning needs, so they can make, design, invent and build with technology that stays out of the way.
    At Microsoft, we believe technology has the power to support learning transformation and be the trusted partner to help governments and nations around the world to build a future ready workforce needed to fuel economies and entrepreneurship.
    Join us in our mission to empower every student on the planet to achieve more!
    The Impact You’ll Be Making? Annuity agreements are renewed on-time with upsell/cross-sell (leveraging Education Sales Tracker).
    Increase annuity as % of revenue with reinforcement of student use benefit, software assurance and cloud services.
    Ensure all AEPs (including LSPs) are upselling to full DPP Suite with E5/EMS/Intune, Imagine Academy & Minecraft and sell-in Premier to maximise customer CPE/Product deployment.
    Ensure all MAL accounts adopt AAD premium.
    Transition MAL accounts to the Cloud leveraging hybrid and security solutions to grow Azure revenue/consumption.
    Drive deployment and active usage of O365 in all MAL accounts.
    Land the Business of Schools solution scenarios to justify increased Azure consumption.
    Share Windows 10 value proposition with every education account (customer and supporting partners) and showcase differentiators across the operating system, device portfolio and inputs (pen, touch, keyboard/mouse, etc.) to drive Windows 10 adoption.
    In Emerging Markets position MultiPoint Services/Windows Server to repurpose old technology to Windows 10 in labs encouraging whole campus adoption.
    Drive awareness of Microsoft Cloud technology (including Business of Schools) value to all MAL accounts through seminars, workshops, webinars and direct engagement generating customer testimonials to help showcase our impact on institutional efficiency, student achievement and employability – especially for GAFE/Chromebook winbacks and STEM.
    Increase share of Microsoft technology usage especially O365 and associated products – OneNote, Sway, Office Mix, Office Forms, Delve and Microsoft Classroom in all MAL accounts to help win fans and grow customer satisfaction.
    Promote the migration to the cloud through adoption of O365 E5, EMS & CRM Online in all MAL accounts. Promote Imagine Academy in all MAL accounts. Who we’re looking for?
    Experiences Required: Education, Key Experiences, Skills and Knowledge:
    5-8 years of related experience Required – Bachelor’s Degree Preferred – MBA/Master’s Degree
    A proven sales or sales management track record that includes extensive direct contact with customers and partners and an ability to develop and implement successful sales plans
    Ability to win in a highly competitive environment – proven ability to successfully address competitive threats, navigate complex customer environments and make the appropriate judgment calls to succeed
    Subject matter expertise. Understand and be able to articulate the way education institutions use technology to support teaching and learning.
    Passion for Education and ICT: Likes to win and is passionate about making a strong contribution to future generations.
    Demonstrated expertise positioning education solutions to senior education decision makers by reinforcing the technology value to the customer’s overall business pain and/or strategic opportunities.
    Executive maturity and presence to appropriately represent Microsoft to senior IT and Business executives at our customers and partners. This includes the ability to understand key industry drivers, issues and solutions, distribution channels, partners and analyst insights
    Strong analytical skills/ability to draw insights and develop strategies from the data surrounding our business & a track record of developing and driving v-teams across the organization to drive deeper value based engagement into accounts.
    At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!
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  • Partner Sales Executive

    Partner Sales Executive

    The Impact You’ll Be Making…The Microsoft Dynamics Partner Team has an indirect sales model based on effective recruitment, development, management, and sales engagement support to enable selling through an integrated partner ecosystem. The Partner Sales Executive (PSE) is the primary sales driver supporting these partners in a manner that optimizes partner priority, strategy, and execution. This entails a mastery of one or multiple Cloud or On-Premise product solutions, along with supporting tools and programs.The primary objectives of the Partner Sales Executive role include
    (35%) Business Development Excellence – Drive revenue contribution of key industry / solution focused partners and grow partner commitment to Microsoft. The approach is to include partners to market, sell & deliver solutions on Microsoft technologies, establishing and executing on routine assessments to review partner performance against planned revenue and market share growth commitments. Priority management is on higher revenue generating partners focused on CRM solutions and or ERP industry solutions to increase the frequency (new customers) and yield (more license revenue per customer).
    (25%) Sales Engagement Excellence – Incorporate Microsoft field resources, working closely with Corporate Accounts across the target market and assigned geographies (national, regional, & local if applicable) to support strategic goals and co-selling sales engagement with managed partners.
    (25%) Collaboration Excellence – Coordinate collaboration among partner team resources (such as Partner Technical Strategists, Operations Account Managers, Partner Practice Recruiters, Microsoft Consulting Services, etc.) across sales, technical, and marketing development to execute strategic goals to increase capacity and capability of our partners, while increasing business valuation for the partner.
    (15%) Knowledge Excellence – Invest time to understand market trends, sales opportunities, pipeline management, business planning and execution on key business initiatives for a win/win with and for partners.
    Who we’re looking for….
    Professional & Technical Role Requirements
    3-4 years of strong sales, account management, and business strategy planning skills with proven complex account management, project management, negotiation, and problem solving abilities (level 200-300)
    2-3 years of experience with Cloud technologies (required)
    Experience working with CRM or AX (preferred)
    Executive maturity and demonstrable ability to interact at CXO-level (level 200-300)
    Delivers articulate, effective and audience appropriate presentations for Solution products/technologies, strategies and initiatives, generating excitement and enthusiasm for Microsoft products and technology.
    To be successful in the role, you will need to have the following capabilities:
    Knowledge Builder – Immersed in industry trends, engaged in industry conversation, speak at / attend industry conferences & events, learn customer practices, establish personal development plan and attend partner strategy meetings
    Business Challenger – Understand industry challenges, deliver insight led sales challenger pitches & deliver these pitchers as reframed to partner views or to resonate with various audiences and link opportunities to Microsoft Cloud based services.
    Business Planner – Establish a bold ambition for success, lead partner profitability modeling, challenge partners in investments while fueling the partner pipeline with opportunities, orchestrate account alignment workshops and lead both marketing campaign planning and capacity & capability planning
    Marketing Transformer – Ensures partner transformation and investments in marketing (including SEO), drives a differentiated value proposition, guiding partners how to design their marketing content to meet the buying behavior of their targeted customer profile.
    Sales Challenger Coach – Act as a leader in sales coaching and deal maker with sales challenger methods, pre-planning of situational methodology as         appropriate to the partner and customer scenario, lay out a detail business case, leverage CRM and social channels, accurately relay Microsoft’s unique value proposition, and utilize advance “white boarding” techniques
    Business Manager – Meet forecasting standards, exceed sales growth and win rate targets, align sales reporting to deal prioritization and pipeline health, review     customer implementation & consumption, and gain certification in putting together an optimal pitch
    Education
    BS in Business Administration, Accounting, or other (required)
    Master’s in Business Administration, Accounting, or other (preferred)
    Microsoft Dynamics AX or CRM Certifications (preferred)
    Sales: Level 200+ training (pass) in one of the following (required):
    Solution Selling,
    Power Base Selling or
    Challenger (preferred)

  • Technical Account Manager

    Technical Account Manager

    Key Responsibilities:
    Align services around people, process and technology
    Drive improvement through delivery of goal aligned services.
    Lead activities that accelerate the customers’ deployment of cloud services
    Ensure clear customer understanding of services available, and value delivered
    Act as an escalation point for critical service incidents
    Identify opportunities for renewing and expanded Premier or MCS services
    Use customer satisfaction results to drive service improvement
    Experiences Required: Key Experiences, Skills and Knowledge:
    Confidence
    CrossBoundary Collaboration
    Interpersonal Awareness
    Impact and Influence
    Analytical Problem Solving
    Building Customer/Partner Relationships
    Product & Technology Expertise
    Project Management
    Strategic Insight
    Value Selling
    Years Experience: 35, primarily in a clientfacing role
    Education:
    Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent
    Consulting services

  • Account Delivery Executive

    Account Delivery Executive

    Key Responsibilities:
    Works with Account Executives to Identify opportunities for new Services thru existing and new customer delivery relationships. Expands Microsoft footprint across assigned account(s). During the Presales process, the ADE enables and supports the Pursuit Lead.
    Leads a virtual team in ascertaining customer IT priorities and setting long-term strategy for service delivery that aligns to business objectives. Produces value-based outcomes for customers whilst overseeing/supporting services delivered by our Global Domain delivery teams.
    Responsible for prioritizing strategic business objectives, performing bottom-up business planning and quarterly reviews. ADEs are responsible for services revenue (both MCS and Premier) forecasting.
    Communicates vision, drives account strategies/commitments together w/ mentoring relevant roles w/in Services Account teams. Develops team & provides feedback on employee performance. Takes ownership of & resolves escalations within their customer(s).
    Experiences Required: Key Experiences, Skills and Knowledge:
    Confidence
    Cross-Boundary Collaboration
    Interpersonal Awareness
    Impact and Influence
    Analytical Problem Solving
    Building Customer/Partner Relationships
    Product & Technology Expertise
    Project Management
    Strategic Insight
    Value Selling
    Years Experience: 5+ primarily in a client-facing role
    Education:
    Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent
    Consulting services

  • Teacher Engagement Manager

    Teacher Engagement Manager

    Key Responsibilities: Drive attainment of local revenue based incentive (RBI) objectives Grow Market Share and drive attainment of local share based incentive (SBI) objectives. Drive sales of Microsoft technologies by prospecting and qualifying Services and Devices opportunities – pre sales Drive deployment and usage of Microsoft technologies – post sales Continuous improvement of industry knowledge, industry scenarios and creative ideas Experiences Required: Key Experiences, Skills and Knowledge: 10 years + of related experience Required – Bachelor’s Degree Preferred – MBA/Master’s Degree Key Experiences, Skills and Knowledge: Understands the local education marketplace Has passionate attitude for technology as an enabler for a student’s growth Is experienced in building relationships that help educators merge technology into their teaching environment and deeply understands relationship-building as a discipline Ability to connect with others across cultural and language differences, including internal staff and educators Deep interest in their political and academic region, with specific understanding of educational issues and international development goals Is experienced and adept at getting people working towards a common goal; consistently demonstrates strong people management or leadership skills Has extensive Education subject matter expertise – especially in how technology can be integrated into teaching and learning and change management experience Has in-depth knowledge of major government and educational organizations, their priorities, and their political challenges Is creative and innovative; is often seen as visionary in his/her approach & has strong communications skills – written, verbal, and presentation

  • Principal Technology Account Manager

    Principal Technology Account Manager

    Purpose:The Principle Technical Account Manager (TAM) plans, manages and reviews the delivery of support services that drive outcomes aligned to customer’s IT and business goals. The TAM is also an escalation point, ensuring the customer receives a world class support experience. PTAMs partner with other roles/TAMs in WECA to grow the Services business, also to ensure customer success in the acquisition, implementation, and usage/consumption of Microsoft’s cloud services, with implementation being the specific accountability of the TAM. The TAM develops and expands strategic customer relationships to grow the Services business and drive larger impact for the customer.Key responsibilities:
    Align services around people, process and technology
    Drive improvement through delivery of goal aligned services.
    Lead activities that accelerate the customers’ deployment of cloud services.
    Ensure clear customer understanding of services available, and value delivered
    Act as an escalation point for critical service incidents
    Identify opportunities for renewing and expanded Premier or MCS services
    Use customer satisfaction results to drive service improvement
    Experiences Required: Key Experiences, Skills and Knowledge:
    Confidence
    Cross-Boundary Collaboration
    Interpersonal Awareness
    Impact and Influence
    Analytical Problem Solving
    Building Customer/Partner Relationships
    Product & Technology Expertise
    Project Management
    Strategic Insight
    Value Selling
    Years Experience: 3-5, primarily in a client-facing role
    Education:
    Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent

  • Services Account Executive

    Services Account Executive

    Purpose The Services Account Executive (AE) is a trusted advisor to Microsoft’s Enterprise customers. Key Responsibilities 1. Understand and anticipate your customer’s business needs, and offer the right Microsoft solutions to meet those needs. 2. Demonstrate the business value of Microsoft solutions within your customer(s), focusing on how we can help them achieve their desired business outcomes, enabled by digital transformation 3. Ensure that your customers are using and/or consuming the Microsoft services and products they have purchased.4. Orchestrate the Microsoft virtual team, including partners where appropriate, that supports you in selling and supporting your customer(s). 5. Meet your revenue and priority targets, maintaining a healthy pipeline to ensure appropriate velocity and coverage to meet quota, and providing accurate forecasts. Experience & Results- Degree in BA or BSc- 5+ years of experience in solution sales Knowledge & Capabilities – Executes recognized sales strategies and processes including: account planning; pipeline & opportunity management & forecasting; & deal strategy, close planning & stakeholder management – Understands market-specifics for at least 1 sector/industry Skills & Competencies – Delivers value in Customer relationships, based on customer business outcomes and priorities- Demonstrates listening and consultative role-modelling using story-telling- Develops strong relationships with Business Decision Makers and Technical Decision Makers throughout the customer’s organization- Communicates clearly and persuasively – Ensures proactive customer planning, championing the importance of joint planning both internally (across the internal virtual sales teams) and with the customer- Leverages business model, industry and vertical expertise to create plans and solutions- Proactively seeks and leverages diverse organizational perspectives to bring together creative, relevant customer solutions that drive business impact – Creates, and sustains partnerships and virtual teams with other Microsoft and Partner stakeholder groups to provide value for customers – Builds and sustains long-term and profitable customer relationships, successfully balancing customer satisfaction and revenue growth