Company Address: Address Microsoft Kenya 7th Floor, I & M Bank Building 2nd Ngong Avenue Capitol Hill, Nairobi Kenya

  • Premier Field Engineer – SQL

    Premier Field Engineer – SQL

    Job description
    The Premier Field Engineering (PFE) team provides technical support for Microsoft’s Premier customers worldwide through onsite and remote support services. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. Most of the work is proactive deliveries to Microsoft’s Premier customers.
    The ideal candidate should have at least 8-10 years of experience with SQL Server. This position is targeted for both dedicated support roles and short term reactive support and proactive engagements where overnight travel is required. Travel requirements vary regionally; expectation is around 50% – 70%.
    Responsibilities

    Act as a resource for on-going SQL planning and deployment.
    Help with analysis of migration to new SQL environments.
    Provide SQL workshops and training for customer’s existing support staff.
    Deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
    Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
    Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
    Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
    Partner with Premier Service Delivery Managers to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
    Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
    Develop a working relationship with Microsoft Consulting Services (MCS), SE and field staff at your accounts that results in increased cooperation and mutual support in achieving each other’s goals.
    Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.

    Qualifications
    Required Skills and Experience:

    SQL Server 2016, SQL Server 2014, SQL Server 2012, SQL Server 2008 R2, SQL Server 2008 and SQL Server 2005.
    Deep experience in SQL Server Integration Services, Reporting Services, Analysis Services and Power BI.
    Exposure to and some knowledge about SQL Server 2014
    Fair knowledge on Windows clustering – Windows 2008 R2, Windows 2012 and Windows 2012 R2.
    Deep technical knowledge/experience on SQL HA/DR solutions.
    Practical experience troubleshooting performance problems, query tuning and optimization.
    Experience delivering and/or authoring technical training
    University degree, preferably in Computer Science. Will consider related equivalent experience.
    Ability to work independently with minimal management supervision
    Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, participating in on-call shifts, having a willingness to go the extra mile and professionally communicating to all parties involved.
    Fluency in English is required.

    EMEA Hiring Now
    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Microsoft Internship Opportunity – Kenya (4 Months – Start Date March 2019)

    Microsoft Internship Opportunity – Kenya (4 Months – Start Date March 2019)

    Job description
    Are you insatiably curious? Do you collaborate well with others, knowing that better solutions come from working together? Are you motivated every day to empower others to achieve more through technology and innovation?
    If yes – our Intern Program is designed for you.
    Even the greatest were once beginners. Internship at Microsoft is looking for committed people with initiative and drive. Our applicants should have a genuine passion for technology, analytical thinking, interest towards communication skills and team projects. Passion is the common ingredient among our colleagues, and if you’ve got it, then whatever your particular skills are, we’ll find the perfect home for them!
    Responsibilities
    Microsoft Intern Program
    Our Intern Program offers you the opportunity to join Microsoft on a real job role in various job families. On top of your role, you’ll have the chance to join our dynamic community of international interns, enabling you to build a global network of contacts and to gain exposure to real Microsoft business activities and leaders in the world!
    Our technology helps to empower customers through you. These positions give you the opportunity to have an impact on both internal and external customers. You are the kind of person who can’t help but inspire people with the power and potential of technology. You’re hardwired to share with them how a program or new piece of hardware can improve their lives or businesses. Here, you can use your gift to become a trusted client advisor, supporting our customers and keeping our company growing in more than 100 countries around the world.
    Microsoft Intern Program Experience
    Additional To The On The Job Experience You Will Witness; You Will Have Opportunity To Enjoy The Following Highlights
    To ensure you are having the best out of your internship; a full experience has been designed especially for you to nourish your talent and sharpen your capability.

    On-boarding day
    Manager one-to-ones
    Regular performance reviews
    Personal Development Program
    Mentorship program
    Organized Intern community events
    Access to latest Microsoft technology and solutions

    Qualifications

    Pursuing or within one year of graduation from undergraduate studies
    Pursuing a full-time Bachelor’s or Master’s degree in computer majors or related fields
    Well-developed communication, presentation as well as analytical and problem-solving skills
    Negotiation, customer service, and interpersonal skills
    Passion for People & Technology, Customer relations and Sales
    Fluency in English Language
    Available to start on 1st of March 2019

    Application Process

    Online Application
    Application Screening
    HR Interview
    Technical/Business Interview

  • Commercial Licensing Manager

    Commercial Licensing Manager

    Job description
    The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally. The Commecial Licensing Lead reports to the Business & Sales Operations Lead (BSO Lead) and thus is responsible for leading, creating, and orchestrating processes across all business groups locally.
    The Commercial Licensing Lead (CLL) leads transformation of how customers buy and partners sell with Microsoft, working holistically across segments and products, to champion licensing through subsidiaries and partners.
    The CLL Influences both revenue and customer/partner satisfaction as the role spans across all customer segments and business groups. Focuses on top Licensing Solution Partners and Cloud Solution Partners to ensure they are transforming their business to be a successful Microsoft partner of the future. This includes executive engagement of licensing road map, seller readiness, sales guidance/coaching on commerce programs and adoption efforts. Uses and understands metrics and KPIs to manage health of business through transformation. Is an active advocate for field and partners by providing continuous feedback to corporate teams on sales blockers, CPE issues, business opportunities and success stories. 
    Responsibilities

    Change Management (50% of time)

    Lead the local Commercial Licensing transformation across all licensing go to markets in your geography
    Align with One Commercial Partner counterparts on landing licensing transformation and ensure managed partners are ready to transact new licensing models
    Engage with subsidiary leadership (Segments, M&O, BG) to ensure licensing road map visibility, GTM plans, secure resources, and define business impact. Set and share local transformation targets and provide progress updates with regular ROBs
    Act as the voice of the field by ensuring timely updates/feedback to Corporate on sales blockers, CPE issues, business opportunities and success stories in subsidiary
    Influence business improvement by managing, and effectively coaching field and partners through change initiatives.
    Set local Commercial Licensing program adoption targets

    Sales Enablement (35% of time)

    Provide sales and licensing guidance to sellers to ensure customers are moving into proper program. Review pipeline to ensure guidance followed. Create COE as appropriate
    Orchestrate licensing training across the BGs and the segments. (Web casts, roadshows, & Sales workshops) including on-boarding and “stay current” training for field and partners
    Support the P-LSS program. Assist with onboarding and provide support for the geography
    Provide Licensing on-boarding and “stay current” training for field and partners
    Support partner sales and licensing teams via onsite “floor days” events to drive licensing readiness and seller guidance;
    Assist BGs and Segment on price discount promotions to drive revenue
    Plan and execute Field and Partner readiness with guidance from Corp

    Marketing and Communications (15% of time)

    Provide targeted messaging to customers on licensing and how to buy scenarios for CL programs
    Communicate local and global promotions to field and partner via various channels
    Communicate licensing and pricing changes to field, partners and customers
    Hold customer licensing seminars with customers
    Localize Commercial Licensing messaging and content – Field, Partner & Customer
    Integrate licensing into existing campaigns
    Develop local customer evidence partnering with field and partners
    AR/PR: Coordinate on licensing topics
    Manage local MS.com licensing website

    Qualifications
    Experiences

    5 – 8 years of related experience
    Experience managing complex projects, consulting, and leading virtual teams in cross-functional settings
    Solid experience in driving change management and driving sales behaviors across complex organizations
    Understanding of Microsoft Licensing Programs

    Skills & Knowledge

    Ability to work and build strong relationships with senior leadership and executives
    Advanced oral and written communication skills, planning and organizational abilities
    Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively;
    Highly analytical – ability to understand business metrics, customer and market trends
    The ability to think differently, adapt and drive new best practices
    Knowledge of Microsoft’s Commercial licensing programs, customers, sales motions etc is a plus

    Education

    Bachelors degree (B.S./B.A) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Masters degree preferred.
    Desirable qualifications include Formal training in project and process management, financial accounting, business strategy and operations and/or internal controls.

  • Microsoft Internship Opportunity – Kenya (4 Months – Start Date March 2019) 

Partner Solutions Professional 

Commercial Licensing Manager Microsoft

    Microsoft Internship Opportunity – Kenya (4 Months – Start Date March 2019) Partner Solutions Professional Commercial Licensing Manager Microsoft

    Job description
    Are you insatiably curious? Do you collaborate well with others, knowing that better solutions come from working together? Are you motivated every day to empower others to achieve more through technology and innovation?
    If yes – our Intern Program is designed for you.
    Even the greatest were once beginners. Internship at Microsoft is looking for committed people with initiative and drive. Our applicants should have a genuine passion for technology, analytical thinking, interest towards communication skills and team projects. Passion is the common ingredient among our colleagues, and if you’ve got it, then whatever your particular skills are, we’ll find the perfect home for them!
    Responsibilities
    Microsoft Intern Program
    Our Intern Program offers you the opportunity to join Microsoft on a real job role in various job families. On top of your role, you’ll have the chance to join our dynamic community of international interns, enabling you to build a global network of contacts and to gain exposure to real Microsoft business activities and leaders in the world!
    Our technology helps to empower customers through you. These positions give you the opportunity to have an impact on both internal and external customers. You are the kind of person who can’t help but inspire people with the power and potential of technology. You’re hardwired to share with them how a program or new piece of hardware can improve their lives or businesses. Here, you can use your gift to become a trusted client advisor, supporting our customers and keeping our company growing in more than 100 countries around the world.
    Microsoft Intern Program Experience
    Additional To The On The Job Experience You Will Witness; You Will Have Opportunity To Enjoy The Following Highlights
    To ensure you are having the best out of your internship; a full experience has been designed especially for you to nourish your talent and sharpen your capability.

    On-boarding day
    Manager one-to-ones
    Regular performance reviews
    Personal Development Program
    Mentorship program
    Organized Intern community events
    Access to latest Microsoft technology and solutions

    Qualifications

    Pursuing or within one year of graduation from undergraduate studies
    Pursuing a full-time Bachelor’s or Master’s degree in computer majors or related fields
    Well-developed communication, presentation as well as analytical and problem-solving skills
    Negotiation, customer service, and interpersonal skills
    Passion for People & Technology, Customer relations and Sales
    Fluency in English Language
    Available to start on 1st of March 2019

    Application Process

    Online Application
    Application Screening
    HR Interview
    Technical/Business Interview

    go to method of application »

  • Principal Engineering Lead

    Principal Engineering Lead

    Job description
    We are looking for passionate software engineering leads to manage our newly formed Application Compatibility Team in Nairobi, Kenya.
    Applications on Windows platform are one of our greatest assets. Our app ecosystem is incredibly diverse, apps come in many types, sizes as well as versions. There are many languages, architectures, services and configurations on devices.
    While our ecosystem is diverse, our vision is simple…All applications on Windows devices should just work! Our users upgrade with confidence, never worrying about problems with their apps and peripherals. This is a complex, very challenging area that requires innovative approaches.
    We are looking for result oriented technical leaders who can deliver innovation in our space by exploring and analyzing ways that apps interact with underlying system and can solve compatibility problems at scale. We need engineering leaders who are passionate about building technical solutions to hard problems and ensuring that our customers have seamless app and peripheral experiences on their devices release after release.
    If you are looking for an opportunity to deliver cutting edge solutions in our newly formed team in Africa (Nairobi, Kenya), we want to talk to you.
    Responsibilities

    Build and lead a diverse and talented team of software engineers.
    Partake in design, implementation and execution of data driven compatibility solutions to ensure compatibility of apps and peripherals at scale.
    Work with Windows development teams in Redmond (US) and Dublin (Ireland) to plan and prioritize the development and test strategy for shipping high quality Windows OS releases.
    Contribute to our technical architecture. The app and device landscapes are continuously updating and growing and so is the team’s influence.
    Drive for results, increasing our team’s impact as our processes and content identify issues more effectively.
    Work with data to measure impact, effectiveness and make business decisions.
    Work with latest Windows devices and technologies.
    Invest in others’ growth and mentor team members and build highly capable teams.

    Qualifications
    This is a technical leadership role and we are looking following qualifications in candidates:

    S. degree in CS or equivalent and 10+ years of industry experience designing, building, testing & shipping computer software.
    5+ years of people management and leadership experience.
    Great communication and interpersonal skills, including working across geographical distance.
    Fantastic problem-solving skills and ability to deal with ambiguity comfortably.
    Passion for customers and product quality.
    Be highly motivated and demonstrate willingness to learn and to grow within the role.
    Be proud of what you work on, obsess about the quality of the work you deliver.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Microsoft Kenya Software Engineering Opportunity

    Microsoft Kenya Software Engineering Opportunity

    Job description

    Do complex problems make you thrive? You are intellectually curious and love to innovate and collaborate?If so, join Microsoft to envision, create and build the solutions and tools of the future. Together, let’s empower billions.ResponsibilitiesWhat do Software Engineers do at Microsoft?Software engineers (SWEs) collaborate with a committed team to design, develop and test the next generation of technology solutions for millions of people. This is where grassroots innovation and large-scale engineering coexist. The environment can lead to some fascinating stories!As a Software engineer (SWE) at Microsoft, you will work in a team with other SWEs and program managers to solve problems and build innovative software solutions. You must be customer-obsessed and display a drive for quality. You will also be expected to demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions.You are dedicated to building software to empower every person and every organization on the planet to achieve more.QualificationsQualifications:

    Currently pursuing bachelor’s, master’s, or PhD degree in engineering, computer science or related field.
    A year or two of experience in object-oriented programming languages such as C++,C#, Java or other programming languages.
    Understanding of algorithms, data structures and other systems architecture factors that affect code quality, performance and customer experience.
    Some experience building software outside of the classroom environment like an internship, hackathon, research project or related experience preferred.
    Ability to work in a team and effective time management.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Principle Engineering Lead

    Principle Engineering Lead

    Job description
    We are looking for passionate software engineering leads to manage our newly formed Application Compatibility Team in Nairobi, Kenya.
    Applications on Windows platform are one of our greatest assets. Our app ecosystem is incredibly diverse, apps come in many types, sizes as well as versions. There are many languages, architectures, services and configurations on devices.
    While our ecosystem is diverse, our vision is simple…All applications on Windows devices should just work! Our users upgrade with confidence, never worrying about problems with their apps and peripherals. This is a complex, very challenging area that requires innovative approaches.
    We are looking for result oriented technical leaders who can deliver innovation in our space by exploring and analyzing ways that apps interact with underlying system and can solve compatibility problems at scale. We need engineering leaders who are passionate about building technical solutions to hard problems and ensuring that our customers have seamless app and peripheral experiences on their devices release after release.
    If you are looking for an opportunity to deliver cutting edge solutions in our newly formed team in Africa (Nairobi, Kenya), we want to talk to you.
    Responsibilities

    Build and lead a diverse and talented team of software engineers.
    Partake in design, implementation and execution of data driven compatibility solutions to ensure compatibility of apps and peripherals at scale.
    Work with Windows development teams in Redmond (US) and Dublin (Ireland) to plan and prioritize the development and test strategy for shipping high quality Windows OS releases.
    Contribute to our technical architecture. The app and device landscapes are continuously updating and growing and so is the team’s influence.
    Drive for results, increasing our team’s impact as our processes and content identify issues more effectively.
    Work with data to measure impact, effectiveness and make business decisions.
    Work with latest Windows devices and technologies.
    Invest in others’ growth and mentor team members and build highly capable teams.

    Qualifications
    This is a technical leadership role and we are looking following qualifications in candidates:

    S. degree in CS or equivalent and 10+ years of industry experience designing, building, testing & shipping computer software.
    5+ years of people management and leadership experience.
    Great communication and interpersonal skills, including working across geographical distance.
    Fantastic problem-solving skills and ability to deal with ambiguity comfortably.
    Passion for customers and product quality.
    Be highly motivated and demonstrate willingness to learn and to grow within the role.
    Be proud of what you work on, obsess about the quality of the work you deliver.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Software Engineer 

Senior Software Engineer 

Program Manager

    Software Engineer Senior Software Engineer Program Manager

    Job description
    Microsoft Kenya App Compatibility team is helping Windows customers every day. We work with the latest software and devices to directly impact the delivery of Windows.
    As a software engineer in our team, you’ll develop the infrastructure and test content to ensure app compatibility in the constantly changing OS environment. We are a global team that impacts directly on the delivery of Windows across Desktop, Mobile Devices, HoloLens and Xbox. The code that you write is a central part of the Windows Engineering system. Your contributions will ensure that critical app compatibility issues, introduced by the Windows development process, never get exposed to customers. You will strive to constantly improve our results by analyzing data to answer business questions and guide our engineering decisions.
    Responsibilities
    Core Responsibilities

    Debug, fix and verify reported issues
    Own the end to end software development
    Work with peers to plan & prioritize the development and test strategy to ensure high quality and timely delivery of the fixes and tools
    Reproduce customer problems and perform risk/cost analysis for every fix

    Other Responsibilities

    Contribute to our technical architecture. The app and device landscapes are continuously updating and growing and so is the team’s influence.
    Drive for results, increasing our team’s impact as our processes and content identify issues more effectively.
    Work with data to measure impact, effectiveness and make business decisions.
    Be highly motivated and demonstrate willingness to learn and to grow within the role.
    Be proud of what you work on, obsess about the quality of the work you deliver.
    Work with latest Windows devices and technologies.
    Collaborate with other Windows Development teams based in Redmond.

    Qualifications

    This is a technical role and we require strong coding skills and a focus on object-oriented design.
    Industry experience designing, building, testing & shipping software.
    Strong problem-solving skills and ability to deal with ambiguity comfortably.
    Passion for customers and product quality.
    A natural passion & drive to lead by example.
    We deal daily with issues affecting multiple development teams world-wide, strong leadership and communication skills are a must.

    Basic Qualifications

    Bachelor’s degree in Computer Science or 2+ years of industry software engineering experience
    2+ years of experience with Java/C/C++/C#/SQL or related experiences
    Motivated engineer who can learn quickly on an evolving set of technologies
    Fantastic problem solving, debugging and troubleshooting skills
    Solid design and development skills
    Ability to clearly explain complex bug/issues
    Ability to prioritize and handle multiple tasks competently
    Solid problem solving and development skills
    Experience in debugging is an added advantage
    Familiarity with Windows OS, devices and Windows application development

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    go to method of application »

  • Partner Solutions Professional

    Partner Solutions Professional

    Job Description

    The Partner Sales Professional (PSP) Apps & Infrastructure plays a critical role in working with partners to share a vision for building new practices and solutions based on Apps & Infrastructure that enable customers to realize the vision of Digital Transformation. The PSP works with the team to drive parnter led sales engagement wiht customers.
    The PSP is a Technology Solution Seller building relationships with C-Suite business and practice management executives sharing a compelling practice, building vision leading to partners investing in building new practices based on Microsoft’s technologies. PSP’s are armed with the world’s best success stories of how ISV, MSP, CD and SIs, have built market leading practices on the Azure platform leveraging machine learning, AI and data to deliver new services that have transformed Industries and markets.
    The PSP  an expert who stands out because of their ideas and Insights on how partners can build rapidly accelerating businesses based on solutions areas across multiple partner types. 

    Responsibilities

    Building own Market Acumen: Understands partner practice building trends and opportunities. Attends webinars, conferences delivered by Industry thought leaders such as Gartner, IDC, Saugatuck.
    Solution Mapping: Builds internal contacts across account sales teams to learn about customer solution needs Feeds knowledge from Sales Planning into Capacity Planning and Solution Mapping, sharing insights about customer solution needs and opportunities to build new practices
    Partner Alignment: identifies partners that have the knowhow, entrepreneurship, agility, IP to capitalize on new practice building opportunities
    Perfect Pitcher: Delivers impactful insight led pitches to partner C-Suite executives that reframe the way partners think about how a Microsoft Solution Area can help partners build profitable practices and new solutions of significance. Utilizes partner ready solution area pitches on the market and practice building opportunity to partners C-level executives, and contributes to the technical development plan leveraging the OCP Services Framework
    Compete: Engages with partner development roles as the Solution Area specialist with competition platform knowledge to pitch Microsoft solution area Technical capabilities and how it competes in capabilities and partner profitability with our key competitors.
    Sales Challenger: Has the mentality of a Sales Challenger able to share provocative insights that create constructive tension in order to guide partner practice building decisions towards Microsoft
    Story Teller: Able to share the stories that sit behind world-class examples of partners who have built disruptive and market leading new practices based on specific Solutions Areas
    Value Creator: Lays out the business case for investing in building a new practice using data/charts to reveal the costs and the magnitude of the partner opportunity gaining commitment to invest
    Solution Prototyping: Working closely with other technical roles champions hackathons, POCs, ADS sessions with partners doing rapid prototyping of solutions to prove the business case
    Enablement Planning: Inputs into the partners enablement Plan leading with insights about customer targeting, selling and on-boarding, to drive sales and consumption of the partners Microsoft technology-based solution.
    Sales Orchestrator: Leads cross-team orchestration with sales counterparts through the first mile, ensuring partners are ready before passing the baton for future Co-selling

    Qualifications

    Understanding of digital transformation business drivers, cloud platforms, emerging computing trends and their impact on partner practice building opportunities
    Min 3 years experience in cloud solution selling
    Related experience in technology solutions/practice development, Cloud / Infrastructure technologies. Knowledge of MS platform preferable, project management, technical Sales and technical account management.
    Proven track record of building deep sales relationships with CXOs and practice building executives in ISV, MSP, CD and SIs
    Inclusive and collaborative – driving teamwork and cross-team alignment
    Strong partner relationship management and solution selling skills
    Strong executive presence including communication and presentation skills with a high degree of comfort to large and small technical audiences.
    Certified as a Sales Challenger and Social Seller with an SSI score in the highest quartile of role/profession
    Problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with partners.
    Business and/or Technical BS degree, MBA preferred.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

  • Solution Sales Specialist

    Solution Sales Specialist

    Job description
    Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. Together, we aspire to help our customers achieve their own digital transformation, leveraging the power of the Microsoft cloud solutions and services, to support our mission to empower every person and every organization on the planet to achieve more.
    We are calling for a seasoned seller to join our exciting new Kaizala Global Black Belt team to help us accelerate our rapidly growing Kaizala market adoption for Firstline and Value Chain workers.
    Microsoft Kaizala is ideal for organizations that need to communicate with large numbers of task workers – employees and external partners (customers, suppliers, distributors, feet-on-street, volunteers, business associates, etc.) – to enhance business agility, collaboration, and organizational productivity.
    Microsoft Kaizala Is Not Just a Mobile Messaging App, It’s So Much More Than That Making It Ideal For The Enterprise-grade Needs Of Organizations
    That Need To

    Connect with their entire value chain
    Communicate with large groups of people inside and outside your organization. Share text, photos, videos, or documents with just a few taps.
    Get real-time feedback from your employees and partners via polls and surveys. Quickly set up users with just their phone number. Mirror your organization’s hierarchy with groups-within-groups or use public groups to connect with customers. Do this with employees and external partners (customers, suppliers, distributors, feet-on-street, volunteers, business associates, etc., among others) – to enhance business agility, collaboration, and organizational productivity.
    Manage team’s work more efficientlyCoordinate tasks for common work scenarios with built-in Actions that make it easy for managers to schedule meetings, assign and track jobs, or improve efficiency with location awareness features. Users can respond to Actions effortlessly. Build custom Actions based on your organization’s unique needs or quickly integrate Kaizala into your current workflows and systems, via Open APIs.
    Make smarter decisionsGather richer insights from your data with built-in analytics that help you make informed decisions. Get auto-created aggregated reports – or create custom reports – at each level of your hierarchy to analyze effectiveness in each of your groups.
    Ensure controlled access and security https://products.office.com/en/business/microsoft-kaizalaAs the new Kaizala Solution Sales Specialist on the Global Black Belt team, you will be joining a team of highly skilled experts across the company who are driving strategic and innovative customer projects. This role is a solution sales professional within our enterprise sales organization, with a strong focus on adoption and change management. Being part of the new Kaizala Global Black Belt team, you will have opportunities to work directly with our product engineering teams to influence the evolution of our Firstline/Value Chain technologies. Your efforts will make a substantial impact on the success of this exciting new business for Microsoft.
    Read and see more about Kaizala here:
    Manage users or groups via the web-based Kaizala Management Portal. Azure Active Directory authentication ensures secure access to the portal, where your Administrator can control group membership and data access, easily remove users from all groups, and wipe data from their devices. Kaizala maintains user privacy and stores data in secure and compliant Azure datacenters.

    Responsibilities
    As a Kaizala Solution Sales Specialist on the Global Black Belt team, you will be responsible for:

    Influencing the customer and market decisions to buy, consume, and transform their organizations with Microsoft’s Modern workplace Firstline and Value Chain technologies, while ensuring a positive Customer and Partner Experience (CPE)
    Leading a cross-organizational v-team to drive your strategic sales, which orchestrates resources, programs and tools to drive high impact Firstline/Value Chain solution sales deployments that enable digital transformation and deliver strong business outcomes.
    Influencing the Kaizala company strategies by providing feedback to sales, marketing, and engineering on current and future product requirements and sales blockers you encounter.
    Building capability in the broader seller community to drive Firstline/Value Chain solutions with customers, by coaching, mentoring, sharing best practices and delivering training activity.

    Qualifications
    The successful candidate will demonstrate the following skills and professional experiences.
    Skills

    Sales Leader/Business Value Seller: Disciplined in business-management, meeting sales targets and operational standards. Mentors other sellers towards a “challenger mentality” by prompting them to engage the customer early with new insights. Demonstrated experience influencing senior stakeholders within customer and own organization. Deep understanding of unique solutions in mobile-first area value, key areas of differentiation, and knowledge to create industry-centric use cases for the solution area. Builds a purposeful sales plan with a bold ambition to identify and capitalize on transformational shifts in the market, and leads planning orchestration and execution across a v-team through influence.
    Excellent Communicator and Collaborator: Strong relationship building, negotiation, organizational, presentation, written, and verbal communication skills. Ability to effectively collaborate across teams and drive meaningful outcomes with corporate, field, partner and customer stakeholders.
    Technical Acumen: Experienced at driving solutions to full production roll out and solving or managing technical challenges encountered through the project implementation. Strong synthesizer of tools, services and resources with own expertise to build complete end to end solutions.

    Professional Experience

    Sales Experience: 5+ years recognized and rewarded experience selling business solutions to large/global enterprise customers
    Firstline/Value Chain Experience: 3+ years of Modern Workplace selling experience in enterprise cloud-based solutions
    Industry/Solution Knowledge: Awareness of nuances in large industries and/or solutions and the scenarios of collaboration in them
    Knowledge of Cloud Platform: Strong understanding of Cloud Platforms capabilities and role it plays in solutions.
    Competitive Landscape: Firm understanding of Microsoft’s Firstline/Value Chain technologies relative to major competitors.
    Partner Knowledge: Strong understanding of the partner ecosystem and the ability to leverage partner solutions to solve customer needs

    Education

    Bachelor’s degree in Computer Science or a technology-related discipline, or in Business Administration
    Master’s degree (preferred)
    Certification in sales, sales management, complex sales training, sales methodologies, broad evangelism through events (presentation skills), and consultative selling (preferred)

    Travel Requirements: 20-40%.
    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.