Jobs Kenya

Company Address: Address Microsoft Kenya 7th Floor, I & M Bank Building 2nd Ngong Avenue Capitol Hill, Nairobi Kenya

  • Principal Group Manager

    Principal Group Manager

    While you’ve heard about Microsoft’s Digital Transformation and how it’s leading our industry to the cloud, have you ever thought about becoming a key member of the team that powers this strategic effort in our company? As Principal Group Manager for Core Platform Engineering (CPE) in The Africa Development Center (ADC) Nairobi, Kenya, you will have the opportunity to be at the center of and influence our industry’s Digital Transformation.
    CPE is part of the Core Services Engineering (CSE) org. Our goal is to boldly pursue big ideas that power transformational advances at Microsoft, and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. As an org, we succeed through a rich blend of deep technical and business expertise, fueled by an obsession for empowering our customers.
    Included In Our Organization Are Teams Responsible For
    As part of CSE, CPE develops flexible, reliable, enterprise-scalable solutions with Microsoft product teams, and we deeply influence products that millions of customers use every day. These platforms ultimately lead to compelling user experiences and are marked by higher customer usage rates, while accelerating business outcomes.

    Business Application Services (BAS) – Modernizes LOB apps, brings the quality and security into the digitalized enterprise scenario, is the pivotal of Microsoft’s digital transformation & improved user experience
    Business Platform and Supply Chain (BPSC) – Builds an industry leading business platform on Azure leveraging SAP, Power BI, Aras and Dynamics as well as a connected, intelligent supply chain to help bring products to market faster, increase margins, and improve customer experience
    Core Platform Fundamentals (CPF) – Drives engineering productivity and service health in and beyond CPE by transforming data into intelligence and enabling modern engineering systems
    Enterprise 360 (E360) – Delivers secure enterprise scale connectivity and highly available modern infrastructure services to Microsoft, evolving cloud-based customer interaction solutions and building transformative hosting experiences across Labs and MTCs worldwide

    We are looking for a technology and people leader with passion for solving hard engineering problems. As a Principal Group Manager in CPE, you will lead a multi-disciplinary team of Software Engineers and Program Managers in our Nairobi, Kenya office. Your team will develop apps and services that enable multiple critical business areas for Microsoft.
    As the leader of the CPE team in Africa, reporting to the ADC Nairobi Site Lead, you will identify and lead areas of engineering investment that support the CPE vision and have ownership of key areas of our technology stack. Additionally, you will be a core member of the Microsoft Africa leadership team, ensuring that CPE’s interests are well-represented.
    Responsibilities

    Attract, hire, and retain technical talent; nurture a supportive, inclusive environment where team members can grow and can do their best work
    Provide strong technical leadership that helps the team develop enterprise-level solutions for Microsoft
    Provide leadership and coaching to the team during times of rapid change and cultural, process, and systems transformation
    Partner with senior stakeholders and engineering leaders in CPE and other divisions in CSEO to deliver and run prioritized CPE investments
    Ensure that our engineering strategy is aligned with organization goals, and engineering fundamentals and best practices are geared to achieve optimum service health
    Contribute to the CPE leadership team by building collaborative relationships with peers and senior leaders and leveraging best practices
    Manage operational aspects of the CPE business in Africa, such as financial decisions and supplier relationships, in partnership with Finance, HR, and other supporting teams

    Qualifications
    Qualifications

    Bachelor’s or master’s degree in Computer Science, engineering, or related discipline
    8+ years of professional experience in product management, program management, or software engineering, including significant experience as a leader and manager of managers
    Proven experience in delivering and managing applications that meet the fundamental bars of security, availability, user experience, and efficiency
    Ability to motivate and develop a diverse and inclusive, cohesive, and high performing team
    Ability to manage stakeholder and partner relationships to influence, drive collaboration, innovation, and adoption across Microsoft
    Strong interpersonal and group dynamic skills coupled with excellent written and verbal communication skills

  • Business Administrator Executive Assistant

    Business Administrator Executive Assistant

    The ideal candidate for this role will need to be able to navigate and change directions quickly within a fast-paced environment, have excellent interpersonal skills, take initiative, demonstrate good judgment and the ability to maintain confidentiality. They will also need to set priorities and handle multiple tasks simultaneously. Being detail oriented and having consistent and timely follow through will be essential to success.   
    Responsibilities
    Duties include but are not limited to:

    Operational management of the ADC and interacting & coordinating the activities of various other support services (CELA, RE&F, Security, HR etc.).
    Alignment of budgets, spending and other financial matters with the Chief of Staff and overall Microsoft finance and business functions.
    Project management of various non-engineering ADC related projects and ensuring delivery within agreed timelines.
    Liaising with external local stakeholders such as Vendors, Government etc. to ensure the smooth delivery of various ADC initiatives and activities.
    Ensuring staff onboarding and basic HR admin functions are being performed to the required standards and expectations.
    Calendar Management with attention to accuracy, timeliness, conflict resolution and alignment to the leader’s priorities and commitments
    Planning and coordinating domestic and international travel end-to-end including the proactive anticipation of any, and all logistics and itineraries, as well as the reconciling and submission of expense reports.  
    Purchasing equipment, services and supplies, creating purchase orders and processing invoices.
    Assist with establishing equipment ordering and supply guidelines, ensuring lowest cost/best quality options are chosen.
    Acting as interim approver on team expense reports, ensuring coding accuracy.
    Assist with headcount management
    Distribution and security group ownership and management
    Organizing and planning off-sites and morale events.
    Cross collaborating, planning, and support including All Hands, morale events, and other group meetings as needed.

    Qualifications
    Required Qualifications:

    3+ years’ experience in an Administrative support role or equivalent
    Collaborate on the planning and support of all-up events including All Hands, morale events and other events as needed.
    Maintain the confidentiality of highly sensitive material with tact and professionalism
    Knowledge and proficiency with Microsoft products and internal systems including Outlook, Microsoft Office, Windows, MSS, HeadTrax, MyOrder, and MS Expense required

    Preferred Qualifications:

    Effective written and verbal communications skills
    Desire to take on big challenges and the ability to see the big picture as well as the details
    Ability to react with appropriate urgency to situations and requests
    Strong attention to detail with strong problem-solving and troubleshooting skills
    Strong cross-team collaboration and organizational skills
    Consistently demonstrate a can-do and customer service attitude
    Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organization.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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  • Education Lead MCC

    Education Lead MCC

    Travel 75-100 %
    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Nowhere is this mission more alive, and our opportunity so great, than in the education industry.
    The profound workplace shift that has taken place has created a need for talent development and reskilling to meet current and future demands. We live in a global, connected, and ever-changing world where people are our most important and needed natural resource. We must prepare them to be successful today and to create future leaders. Microsoft is a learning company and education remains a core priority for Microsoft and to help us respond to market trends, education digital transformation opportunities and ready students for a changing workforce come and join a team that is empowering every student on the planet to achieve more.
    Responsibilities

    Attraction and leadership of a diverse sales organization of high impact relationship, technical and industry sellers that to expand strategic education customer relationships to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes
    Mobilizing, orchestrating, mentoring and leading the Microsoft Education team, partners and customer in order to help solidify the path to the complex yet exciting journey that is Digital Transformation
    Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft’s unique value proposition for education
    Leading the Education team with a customer-centric approach, that drives simplicity and tech intensity to:
    Drive student and educator usage by focusing on strategic workloads in Office 365 (Forms, Teams, OneNote)
    Grow usage of integrated learning solutions on the Microsoft platform (Office 365, School Data Synch, Teams, Edge, Dynamics 365)
    Grow and protect Windows 10 device share, by creating demand for experiences specific to Windows
    Drive Azure as the cloud for education, especially in academic research by establishing strategic design wins across top research institutions
    Grow awareness/usage of the Microsoft Cloud to close talent gap of students, researchers and faculty/instructors on Azure/Cloud
    Drive active usage of Minecraft: Education Edition
    Planning and overseeing the process of structuring deals and defining the negotiation strategies for customer accounts
    Establishing Microsoft as a leader in education transformation and future ready skills championing Microsoft’s mission to empower every student by supporting education future-ready skills focus across the spectrum of our audience engagements, from high level conversations on skills/employability with leaders, to getting students excited about computer science, and empowering students to graduate with industry recognized skills
    Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance
    Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities
    Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings

    Qualifications
    Experiences Required: Education, Key Experiences, Skills and Knowledge:

    Strong sales and business background, with 5-8 years education related experience and 3 or more years of people management and leading high performing sales teams and partners to achieve quota and sustainable growth year-over year
    Experience of selling education software solutions (Microsoft software and devices technology preferred) combined with deep understanding of key education solutions and competitive technologies
    Strong business planning and coaching/instilling business discipline skills woven with ability to encourage sales/tech sales team to develop and implement targeted plans
    Possess executive maturity, presence and experience in building trust with senior education decision makers and articulating how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions
    Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, address competitive threats and navigate complex customer environments
    Experience in leading and driving the entire sales cycle, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue/market share/consumption opportunities and increase customer satisfaction
    Ability to develop external partner eco-system to scale execution & be comfortable with public speaking and the media
    Bachelor’s degree or equivalent work experience

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Modern Workplace BG lead – MEA MCC

    Modern Workplace BG lead – MEA MCC

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

    The Microsoft 365 Subsidiary BG Lead has end-to-end accountability for the Microsoft 365 business in the local market or area including planning, execution and governance. This includes revenue, scorecard and share dashboard accountabilities and goals, as well as playing a leadership role within the subsidiary including participating in Extended Leadership meetings, planning and governance processes and providing data and insights that support and drive effective business prioritization and decision-making that achieves the Microsoft 365 business goals.

    In this role, the BG Lead is responsible for close cross-group collaboration across segments to ensure local execution of strategies and tactics to further drive the business. An important role of the BG Lead is building deep audience insight, including understanding audience segmentation; their attitudes and purchase behaviors. Based on these insights, build locally relevant customer offers and co-marketing partnerships and integrate into the commercial and consumer sales motions. They are the ambassador for the product brand in the local market or area and are responsible for overseeing and managing the investments in Microsoft 365 broad marketing and digital media outreach initiatives.

    The BG Lead is expected to have a deep understanding of the products, the go-to-market strategies, competitive landscape and the local business opportunity and climate in their local market or area. The BG Lead is the local spokesperson externally and internally for the products in the subsidiary. Finally, the BG Lead is on point for reporting back to Corp on the success metrics (scorecard) as part of the rhythm of the business process.

    Responsibilities

    Marketing Planning and Program Execution (30%)

    Leadership and orchestration of marketing plans supporting the Microsoft 365 priorities: Increase Premium Mix (Sell Security, Sell Compliance), Drive Seats (Land Industry Solutions, Expand to Firstline), and Grow Usage (Drive Teams, Get Modern).
    Establish cross subsidiary influence and leadership access enabling your team to create and land timely and quality integrated Modern Workplace marketing plans that are fully supported by the Segment Leaders.
    Do your part to lead and enable cross subsidiary commitments from Sales, Services, Other Marketing and Partner to fully execute these plans.
    Partner with other marketing roles to leverage resources and/or initiatives for a more impactful and holistic plan.
    Think and act as “One Microsoft” by successfully engaging stakeholders with clearly defined roles and responsibilities.
    Be the Microsoft 365 ambassador of the Product Brand experience and Microsoft CPE (Customer & Partner Experience).
    Lead the quarterly solution area business review.
     

    Product Advocacy, Positioning, Messaging & Storytelling (30%)

    Assess the overall strengths and weaknesses of the subsidiary’s sales and marketing force in being able to message the value proposition, story tell, demo and advocate your key products.
    Build and execute a plan to resolve key gaps and shortcomings, leveraging both subsidiary and MSA PMMs.
    Continually work on a scalable approach to expand product messaging, across multiple channels, both traditional and digital.
    Partner with Segment Leaders to build a pipeline of product advocates among our customers and partners. (coaching)
    Coach PMMs, sellers, CSU, and partners in product knowledge, demos, modern storytelling, compete, tools, and checklist

    Competitive Positioning and Response (20%)

    Assess the overall ecosystem (internal sales, Partner sales, connected sales and marketing motions) and establish changes needed to build a sustainable compete muscle.
    Review, monitor and adjust the strategies and action plans to accelerate our market share growth against our prioritized competitors.
    Review and monitor the relevant detection tools and Share Dashboard metrics and be familiar with the key levers.
    Based on the competitive insights and strategies derived by your Product Marketing Managers (PMMs), provide the leadership to orchestrate the cross subsidiary/segment commitment and coordination to execute said strategies.
    Manage the escalation processes in competitive situations, and distill the learnings from win/loss reviews to drive systematic change in the subsidiary.

    Business and Monetization (20%)

    Accountable for the business goals and targets of supporting Microsoft 365 product (revenue, scorecard and share dashboard), including consumption and usage.
    Business leadership is critical in driving governance and changes in the business model, based on business issues and market dynamics.
    Influence & Orchestration, cross segment, cross discipline (sales, marketing, services, and partners) and between the geography and Corp.
    Drive cross subsidiary collaboration health within your geography.
    Influence the product planning prioritization to meet the local market’s needs.
     

    Qualifications

    Education

    Bachelor’s Degree (B.S./B.A.) or equivalent experience required, MBA preferred. Relevant fields of study include Marketing, Business, Computer Science
     

    Experience

    5-8 years of product marketing experience, people management experience preferred.
     

    Skills & Knowledge

    Develop and attract talent
    Product and customer focused
    Understand product advocacy and evangelism
    Core marketing experience (positioning and messaging)
    Strong analytical skills
    Excellent communicator
    Experienced in core marketing communications functions
    Being a conduit between technology and the business with the voice of customer in mind
    Role model for Microsoft values

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Specialist – Data and AI

    Specialist – Data and AI

    The focus of the Services Specialist (SSSP) is to identify, drive and close Apps, Data & AI opportunities to enable customer outcomes and drive Microsoft cloud usage. The SSSP leverages Microsoft Services’ unique expertise, including direct access to Microsoft product teams, to help customers use their Microsoft investments as productively as possible.
    Responsibilities
    Key accountabilities include:

    Determine strategy for identifying, driving and closing Apps, Data & AI opportunities to enable customer outcomes and drive Microsoft cloud consumption – leveraging the Microsoft Services Solution and Industry Priorities, and completing territory planning which is aligned both to Services and Specialist Team Unit (STU) priorities for the account.
    Build and maintain close working relationships with STU Specialists and with Services Area-Aligned, Global Pursuit Organization and Domains – ensuring clear understanding of Microsoft Services value proposition and leveraging customer relationships built by the account team to identify, pursue and close opportunities
    Close deals through effective orchestration of the virtual team – owning Apps, Data & AI opportunities end to end leveraging appropriate account and pre-sales roles to bring the best resources to ensure customer satisfaction and deal success.
    Meet or exceed revenue targets and maintain deal management excellence – executing sales excellence discipline in pipeline hygiene, deal commitment & close planning.

    Capabilities Profile:

    Sales Hunter & Achiever – Ability to: reliably meet or exceed targets and achieve results by seeking out new leads and opportunities and persistently overcoming challenges, ambiguity or uncertainty.
    Digital Transformation Driver – Ability to: Engage and influence Business Decision Makers (BDMs) and Technical Decision Makers by successfully creating a case for customer change, and translating value propositions and solutions into Customer business outcome.
    Solution Area Expert – Ability to: Articulate Apps, Data & AI Subject Matter Expertise and differentiate competitor solutions.
    Deal Orchestrator – Ability to: Orchestrate a deal team to ensure success, and work in partnership across multiple v-teams.

    Qualifications
    Key Experience, Skills, Knowledge & Education Required:

    Proven sales success and expertise in selling Apps, Data & AI solutions
    Apps, Data & AI solutions knowledge and experience including handling multiple D&AI opportunities from identification to closure in different locations.
    Track record of consistently meeting or exceeding sales targets
    Demonstrable sales excellence discipline
    Executes recognized sales methods, processes and tools
    Sales and business background, Min 7 years of technology-related experience
    Bachelor’s degree with exposure to Information Technology (or equivalent)

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Marketing Communications Manager

    Marketing Communications Manager

    We are looking for a seasoned Integrated Marketing Communications Manager to join the Central Marketing Organization (CMO) in the Integrated Marketing Manager role.
    The Central Marketing Organization (CMO) leads integrated marketing excellence in planning and execution across commercial Solution Areas, consumer business, segments including SMB and Partner, and Marketing engines to drive business outcomes for the Area. With integrated marketing excellence, events & digital marketing expertise, and data-driven insights, CMO delivers quality customer and partner experiences at scale to maximize marketing impact across our connected customer journeys in alignment with global strategies and local business priorities. In everything we do, CMO models our Microsoft leadership values, and nurtures a diverse and inclusive team.
    The Integrated Marketing Manager (IMM) role will drive the development and execution of the Integrated Marketing Plan for your focus area, implementing Global Marketing principles and augmenting global strategy and go-to-market (including Global Demand Centers (GDCs) and Global Engagement Programs (GEPs)) through integrated plans that shape audience perceptions and drive new lead generation and nurture and consumption. The role will operate as the local subject matter expert for the GEPs (where available) aligned to the portfolio you support. You will understand and support the implementation of the global content strategy and centralized demand generation plans, augmenting with local insights and activities where critical. You will be the local point of contact for the Corporate demand generation team and where GEPs are available you will be responsible for landing and evangelizing the GDC marketing strategy locally, as well as providing local feedback and insights on GEP landing.
     
    You will lead the v-team of local marketing stakeholders, solution area Product Marketing Managers (PMM), Partner Marketing Advisors (PMAs) and sales and segment teams to build the Integrated Marketing Plan. You will partner with CMO Shared Services in Events, Digital and Data Insights to align local executions across all marketing channels and ensure all activities are set up properly in our tools and systems to enable tracking, reporting and local optimization.
     
    The Integrated Marketing Manager role requires an understanding of the sales organization’s priorities and key focus areas as well as a professional passion for modern marketing techniques and principles. You are a strong performance marketer who understands the complex nature of buying decisions in B2B environments and has insights into key personas of the target audience. As part of the CMO team, the Integrated Marketing Manager embraces the company’s Marketing principles, is a local Microsoft Brand Steward, and drives ongoing improvements in maximizing local marketing spend and driving marketing efficiency, marketing impact, and scale.Responsibilities

    Deliver marketing impact against key business goal by acquiring and nurturing leads and supporting consumption:
    Develop and execute the integrated marketing plan for your focus area in conjunction with BG, Comms/PR, Sales, OCP, Services
    Align all activity to deliver against the local business objectives for your focus area.
    Understand the audience, market and competitive landscape to deliver differentiated programs by scenario.
    Leverage and localize global programs, positioning, messaging and content. Provide local feedback and insights on GEP landing to corporate marketing stakeholders.
    Continually optimize performance across the marketing mix and deliver insights and opportunities to Sales, BG, OCP and Services.
    Where there is no Localization Reviewer, coordinate content reviews and approvals with local stakeholders to maximize local relevancy.
    Oversee local content production when necessary to augment the global content.
    Drive connections across key stakeholders to increase impact:
    Partner closely with CMO Shared Services (Experiential Marketing, Digital Marketing, Analytics) to land execution across our paid, earned and owned channels.
    Work with OCP to align marketing activities and incorporate relevant partner solutions into the plans.
    Ongoing engagement with Sales to create and surface opportunities and support Sales objectives
    For Multi-sub Areas (MSAs), drive alignment with the marketing teams in the subsidiaries within the area.
    Align to global processes and compliance:
    Align local marketing activities to modern marketing platforms and processes. Leverage global best practices.
    Ensure relevant marketing executions are properly set up in systems and tools for tracking reporting.
    100% budget utilization – Effective and accurate forecasting and spend of marketing budgets
    Work closely with the Marketing Service Desk (MSD) and Marketing Service Centers (MSC) for marketing execution support.
    As part of the CMO team, lead Microsoft brand stewardship, ensure GDPR compliance and adhere to Microsoft Accessibility Standards and
    Diversity and Inclusion principles in all executions.

    Qualifications

    Experiences Required: Education, Key Experiences, Skills and Knowledge:
    Min 10-15 years in marketing with atleast 5+ years of proven digital marketing experience, preferably in technology marketing, with strong marketing operations background. Experience in working at a large global multinational a plus.
    Connected sales and marketing experience. Strong understanding of sales priorities and motivations and ability to advocate for marketing in conversations with sales organizations to ensure optimal customer experiences and success. Strong leadership presence and experience working with Sales leadership a must.
    Strong orchestration skills
    B2B Marketing experience with regional marketing experience.
    Must be inspired by execution, particularly digital marketing, embrace Marketing Automation concepts, and be obsessed with delivering a compelling customer experience through relevant, connected customer engagement. Innate ability to navigate through a complex matrix organization and lead process changes. Marketing Shared services experience a plus.
    Strong executive maturity, presence, and track record of marketing impact and influence. Exceptional English oral and written communications skills; proven cross-group collaboration and enduring partnerships. Strong analytical capabilities.
    Bachelor’s degree (B.S./B.A.) or equivalent work experience required. MBA degree preferred but not required.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

  • Sales Specialist – Azure

    Sales Specialist – Azure

    Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.
    We have identified the need to hire a dynamic Azure Sales Specialist / Sales Lead to help drive incremental growth on Azure and drive the orchestration through resource engagement for these selected accounts to make sure we are driving the potential.
    Responsibilities

    Engage top Enterprise Delivery accounts to drive delivery opportunities
    Orchestrate the V-Team and resource engagement for these accounts to increase pipeline and ACR (Based on growth plan)
    Engagement with V-Team composed of the existing account Team, Services, (Account Delivery Executive, Technical Account Manager, Delivery Management Manager), OCP HQ
    Architect Team (Swarming resources, Program and alignment with Enterprise or HQ resoiurces and corp team, BG and Partner specialist).
    Engage with customer directly from Business Development Management level to senior executive level.
    Own the rhythm and preparation.
    Will be accoutable for 85% of the ACR adoption and growth of new pipeline accross all KIBO (Enterprise, high profile) accounts.

    Qualifications

    Min 5 years technical skills on Azure L200.
    5 years experience in Enterprise Customer Accounts
    Ability to engage with senior – C- Level execs.
    Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
    Passion for cloud technologies and changing the world
    Proven track record of outstanding performance and achieving goals
    Takes initiative to independently grow technical knowledge

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • (Senior) Software Engineer- Africa Development Center Senior Software Engineering Lead – Africa Development Center

    (Senior) Software Engineer- Africa Development Center Senior Software Engineering Lead – Africa Development Center

    Africa Development Center is hiring!
    The Identity Engineering team builds and manages Microsoft’s online identity providers for all of Microsoft’s online services and platforms like Azure, Office, Xbox, and HoloLens. We boldly pursue big ideas that power transformational advances in online security and user management. Our work spans both the consumer and enterprise space and can be found in internet scale online services, the Windows operating system and most phones and handheld devices. Identity engineering employees have deep technical expertise, customer insights, and a clear point of view that comes from first-hand, very large-scale experience. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.
    We are seeking experienced and passionate Software Engineers to help grow a team focused on the Microsoft Graph integration of Azure Active Directory, delivering innovative solutions to support Microsoft Identity Platform’s growing app ecosystem. The team is energetic, passionate, and works together like a family to create and ship these new capabilities and cutting-edge technologies.
    Also, our culture promotes diversity, multiculturalism, and inclusion and is clearly reflected in all of things we do. Diversity is more than a commitment for us – it is the foundation of what we do. Our team has a strong sense of accountability and provides its members many opportunities for learning and career growth.
    We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!
    Responsibilities

    Design and develop large scale distributed software services and solutions
    Adhere to and drive modern software engineering practices through design reviews
    System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions
    Develop “best-in-class” engineering for our services by ensuring that the services and the components are: well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.
    Improve test coverage for services, organize and implement integration tests, and resolve problem areas
    Considers testability, portability/monitoring, reliability, and maintainability, and understands when code is ready to be shared and delivered
    Exposes test coverage issues, organizes and implements integration tests, and resolves problem areas
    Gain a working understanding of Microsoft businesses and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users
    Focus on customer/partner needs through a data driven approachTroubleshoot and optimize automation, reliability and monitoring for LiveSite 

    Qualifications

    Significant years of software development and design experience
    Bachelor’s Degree in Computer Science, Computer Information Systems, Math, Engineering or related field, or completion of a Code/Developer academy program
    Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, .NET
    Experience in open-source software development

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  • Intern opportunities students & recent graduates: Customer Facing Technologies

    Intern opportunities students & recent graduates: Customer Facing Technologies

    We are looking for candidates that have the following qualities:

    Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers’ satisfaction while operating in a highly-collaborative, matrixed global organization.
    Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, you’re open to the ideas of others, where the success of others does not diminish your own.
    Resourceful: you have the drive to overcome any obstacle in your work.
    Customer Focused: you learn about your customers and their businesses with a beginner’s mind and then bring solutions that meet their needs.
    Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems.
    Passion for Technology: you’re deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.

    Applications to these opportunities are considered for all available intern roles, which may include the ones described below, depending on education level and/or location. To be considered for an internship, you need to be enrolled full-time as a student majoring in an applicable field.ResponsibilitiesTaking on a customer facing technical role, you’ll get to grips with the world’s most advanced technologies, see new products come to market and introduce cutting-edge technology solutions to our customers. We have some of the world’s biggest companies as clients. If you like the idea of developing technical solutions to help them overcome their business problems, this is the role for you.Based on the size and scale of our services business, we have multiple disciplines available including:

    Consultant
    Support Engineer
    Technical Account Manager
    Account Technology Strategist
    Technical Specialist

    ConsultantOverviewConsultants are strategists who work closely with information technology decision makers and business owners who come to Microsoft for specific and unique solutions.ResponsibilitiesOur consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers deploy their solutions. This role requires a breadth of technology knowledge and the ability to implement a solution by mapping a customer’s business problems to a technology solution.Role-specific Qualifications

    One or two years of experience with VB, C/C++/C#, ActiveX, COD/DCOM and/or XML development skills preferred.
    A background in business, preferably a Fortune 500 company or a systems technology consultant.
    A passion for technology and working with customers.

  • Technical Account Manager Full time opportunities students & recent graduates: Customer Facing Technologies

    Technical Account Manager Full time opportunities students & recent graduates: Customer Facing Technologies

    Job Detail
    The Technical Account Manager is the primary customer facing support role within the Microsoft Services organization, and is responsible for the satisfaction of our customer’s support services relationship, for quality delivery and overall customer growth. This role offers an opportunity to be front and center with our customers supporting them in their digital transformation, while accelerating your career by driving business impact.ResponsibilitiesKey Accountabilities include:

    CUSTOMER – Creates a strategic support relationship with key stakeholders within our customer organizations, both within IT and their business
    groups to enable quality delivery aligned to their business outcomes. TAMs focus on understanding the customer’s business and IT objectives in
    order to develop and manage the delivery of services to enable customers to realize the of value of Microsoft products and cloud services. The TAM must be a change agent by articulating the case for change and helping our customers evolve their IT maturity, drive productive use of Microsoft products, and enable and support IT to make the business more effective.
    BUSINESS – The TAM is responsible for sustainable growth through routinely partnering across a One Microsoft team to strategize on ways to create new opportunities within the accounts they service. The TAM is responsible for the profitability of our services and increasing our customers cloud commitment through portfolio management, all in a manner consistent with Microsoft’s legal, fiscal and personnel policies.
    DELIVERY – The TAM must be aware and proficient in understanding the Services portfolio, and the entitlements and benefits available to the
    customer to be able to articulate the value of these services to support customer success. The TAM is responsible for understanding the customer’s priorities and constructing a strategic plan that defines the Support team’s approach to bring value to the customer. The TAM pursues, orchestrates, and facilitates programs of work to deliver outcomes that bring value to the customer. The TAM is the owner of the overall support experience across the entire lifecycle that includes planning, consumption, and delivery governance.
    LEADERSHIP – This role requires strong communication skills and imaginative, bold thinking in all situations, as well as displaying executive presence and confidence. The TAM must be able to show leadership in supporting teams comprised of Microsoft, Partner and customer resources who may be engaged in the delivery of complex solutions.

    Qualifications

    Proven experience in an Enterprise environment with a strong understanding of corporate and public sector customer support needs.
    Service delivery management
    Customer Relationship management
    Strong communication skills across IT and business leadership
    Consistently demonstrates strong organizational, project/program management, change management, and problem-solving skills.
    Be a confident leader, able to orchestrate across multiple groups to ensure customers outcomes are met.
    Bachelor’s degree or equivalent work experience.
    ITIL Foundation Certificate preferred.
    A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism, and mutual respect.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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