Jobs Kenya

Company Address: Address Metropol CRB Head Office 1st Floor, Wing A, Shelter Afrique

  • IT Manager System Administrator

    IT Manager System Administrator

    Job Description

    REPORTS TO: Chief Information Technology Officer
    DIRECT REPORTS

    Systems Administrator, Assistant Database Administrator, Database 
    Administrator, Helpdesk Administrator 

    Duties as Responsibilities The holder will:

    Running regular checks on network and data security.
    Identifying and acting on opportunities to improve systems.
    Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance.
    Developing and implementing IT policy and best practice guides for the organization.
    Ensure security of data, network and server access and backup systems.
    Conducting regular system audits.
    Running and sharing regular operation system reports with senior staff.
    Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
    Managing and reporting on allocation of IT budget.
    Providing direction for IT team members.
    Identifying opportunities for team training and skills advancement.
    Maintain efficient systems operations. 
    Ensure design of system allows all components to work properly together.
    Manage network and system security.
    Monitor networks to ensure security and availability to specific users.
    Evaluate, modify and report periodic system’s performance to support capacity planning.
    Identify user needs and recommend necessary actions.
    Design and deploy efficient networks.
    Assign configuration of authentication and authorization of directory services.
    Develop and maintain installation and configuration procedures.
    Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
    Perform regular security monitoring to identify any possible intrusions.
    Review daily backup operations to ensure they are done as per policy and procedures
    Approve file archival and purge as necessary.
    Review on weekly basis the user management (Create, change, and delete user accounts) as per approved requests.
    Investigate and troubleshoot issues.
    Manage repair and recovery from hardware or software failures.
    Maintain operational, configuration, or other procedures.
    Review and manage ongoing performance tuning, hardware upgrades, and resource optimization as required.
    Manage data centre environmental and monitoring equipment
    Manage end user IT requirements
    Work with other business units and external clients to resolve issues
    Manage external clients requirements and expectations on Metropol systems Data Administration duties
    Executing the company strategy for new data set acquisition
    Data template management including validation rules
    Ensuring that data quality standards are maintained
    Ensuring that data is fresh and accurate
    Manage design and establishment of the company’s quality procedures, standards and specifications
    Providing management reports on IT environment on weekly basis
    Providing insights, trends and recommendations to the business, development and analyst team regarding the data held by the company
    Collaborating with data management team to devise a data strategy that addresses industry requirements
    Researching new opportunities for data acquisition and storage
    Identifying and evaluate current data management technologies

    SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION as EXPERIENCE
    Essential:

    Degree in Computer Science, BBIT, Software Engineering or a related field.
    Certified in CNA, CCNP, MCSA,MCSE, Database Administration
    Unix/Linux certification  
    Strong knowledge in Microsoft PowerPoint, Word, Excel, Visio.
    Thorough knowledge of Unix/Linux, and Windows operating system
    Working knowledge in databases and database design not limited to Oracle, MySQL, Postgres.
    Thorough knowledge of Redis and other NOSQL databases
    Thorough and practical knowledge of hardware virtualization
    Knowledge of cloud computing concepts and methods of providing services & applications
    At least 4 years’ experience as an IT Manager in a busy environment

    Desirable Skills

    Good Communication skills and active listening
    Empathy with users
    Acceptance of ownership
    Patience and understanding
    Investigation & diagnostic skills
    Ability to learn and master employer-specific software
    Complex problem solving
    Written and verbal communication skills
    Ability to diagnose & address application issues
    Have business knowledge

    Key Competencies

    Good Planning and organizing skills
    Technological awareness
    Excellent verbal and written communication skills
    Excellent documentation skills
    Working closely and harmoniously with Regulators and All Data providers
    Ability to work and participate in a team with open and collaborative style of communications
    Good leader and Team player
    Strong facilitation, active listening and interpersonal skills.
    Ability to develop and foster strong relationships with business and IT teams.
    Ability to deal with complex situations holistically.
    Excellent time management, organizational skills and strong problem solving skills
    Ability to acquire knowledge to make process improvement recommendations
    A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned
    Ability to perform assigned tasks with minimal direct supervision.
    Ability to responding promptly and professionally to bug reports.
    Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
    Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle. 

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  • Internal Audit Assistant

    Internal Audit Assistant

    Job Description
    Job Responsibilities

    Operational:
    Participate in the formulation and preparation of annual audit scope and work plan.
    Prepare risk-based audit programs
    Conduct risk assessment of assigned department or functional area in established/required timeline.
    Appraises adequacy of internal control systems by completing audit questionnaires.
    Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
    Determine compliance with policies and procedures. · Completes audit work papers by documenting audit tests and findings.
    Maintains internal control systems by updating audit programs and questionnaires; recommending new policies and procedures.
    Prepare draft audit report for review and participate in exit meetings with audit clients.
    Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends. · Perform post-audit follow-up to establish status of implementation of audit recommendation.
    Contributes to team effort by accomplishing related results as needed.
    Administrative:
    Schedule meetings,
    Handle urgent calls with professionalism and good judgment,
    Reserve meeting rooms,
    Send meeting confirmation emails,
    Make travel arrangements: coordination of flights, tickets, accommodation and ground transportation and
    Provide general departmental office support including ordering office supplies.

    Job Specifications Minimum:

    Bachelor’s degree in accounting, finance or related business fields.
    At least 1 year in auditing financial experience in service industry
    Knowledge of accounting/auditing principles and practices required.
    Applicable experience in credit and lending operations preferred.
    Must have excellent communication, analytical and research skills and interact professionally with employees and Directors.
    Advanced experience in Ms Office Demonstrates a dedication to skill enhancement and training.
    Maintains the highest levels of independence, objectivity and integrity.
    This position within Internal Audit is designed to allow individuals to grow professionally and learn about the CRB and industry.

  • Internal Audit Assistant

    Internal Audit Assistant

    Job Description
    Job Responsibilities

    Operational:
    Participate in the formulation and preparation of annual audit scope and work plan.
    Prepare risk-based audit programs
    Conduct risk assessment of assigned department or functional area in established/required timeline.
    Appraises adequacy of internal control systems by completing audit questionnaires.
    Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
    Determine compliance with policies and procedures. · Completes audit work papers by documenting audit tests and findings.
    Maintains internal control systems by updating audit programs and questionnaires; recommending new policies and procedures.
    Prepare draft audit report for review and participate in exit meetings with audit clients.
    Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends. · Perform post-audit follow-up to establish status of implementation of audit recommendation.
    Contributes to team effort by accomplishing related results as needed.
    Administrative:
    Schedule meetings,
    Handle urgent calls with professionalism and good judgment,
    Reserve meeting rooms,
    Send meeting confirmation emails,
    Make travel arrangements: coordination of flights, tickets, accommodation and ground transportation and
    Provide general departmental office support including ordering office supplies.

    Job Specifications Minimum:

    Bachelor’s degree in accounting, finance or related business fields.
    At least 1 year in auditing financial experience in service industry
    Knowledge of accounting/auditing principles and practices required.
    Applicable experience in credit and lending operations preferred.
    Must have excellent communication, analytical and research skills and interact professionally with employees and Directors.
    Advanced experience in Ms Office Demonstrates a dedication to skill enhancement and training.
    Maintains the highest levels of independence, objectivity and integrity.
    This position within Internal Audit is designed to allow individuals to grow professionally and learn about the CRB and industry.

  • Head of BtoC Marketing

    Head of BtoC Marketing

    Roles and Responsibilities
    1.  Analyzing Consumer markets
    2.  Developing and targeting market segments
    3.  Setting product strategy
    4.  Designing and managing marketing services
    5.  Developing pricing strategies
    6.  Developing marketing channels and networks
    7.   Introducing new market offerings
    8.  Manage retail networks
    9.  Designing and managing marketing services
    10. Develop service components for each product.
    Developing pricing strategies
    11.  Determine break even points for each product
    12. Develop appropriate pricing strategies for each product
    13. Create a mechanism to track market prices from competition
    Developing marketing channels and networks
    14.  Design appropriate channels for each product category
    Ensure proper channel management
    Managing distributors and wholesaler networks
    15. Develop strategies of how to bring distributors and retailers on board to use CIS products.
    Introducing new market offerings
    16.  Set up an appropriate New Product Development strategy
    17.  Manage the New Product Development process
    18.  Develop the route to market strategies for New products
     REQUIREMENTS Technical Skills
    5 years experience in marketing management
    Bachelor’s degree in journalism, communications, marketing or other related field
    Masters in Marketing will be an added advantage
    B2B marketing experience preferred or experience in marketing intangible products & services in a big corporation
    Strong analytical and project management skills.
    Good technological skills covering social media management, Data Analytics and Mobile marketing
     Soft Skills
    Excellent communication skills both written and verbal
    Confident and dynamic personality.
    Strong creative outlook
    Detail-oriented
    Efficient at multi-tasking
    Strong organizational skills

  • Head of Research and Development

    Head of Research and Development

    Job Description
    REPORTS TO: DIRECT REPORTS
    KEY RELATIONSHIPS
    WHAT WORK WILL BE DONE IN YOUR ROLE
    Innovation Work: To be agreed
    Improvement Work: To be agreed
    Research and Development;

    Market Research

    Analyze published data and statistics
    Develop and drive Metropol’s research activities and develop an evaluation framework to assess impact that aligns with Metropol’s mission.
    Evaluate past performance of organizations products and services.
    Assess future trends.
    Commission surveys
    Coordinate research projects.

    Marketing research

    Analyze current market trends
    Disseminate programme evaluation and research findings internally to support teams to translate research findings into cutting edge practice.
    Develop an overall evaluation framework to assess the impact of Metropol activities and projects.
    To maintain a close awareness of changes and trends in public policy and research as they may contribute to the development of Metropol’s goals.
    Work across organization to identify, apply and embed meaningful and appropriate evaluation frameworks and tools within departments and projects.
    Keep up to date with key policy areas and research which impact on Metropol’s activities and partners.
    Advise senior management Team to ensure that policy and research informs our work strategy.
    To represent Metropol at a wider range levels, including key conferences and events and promote its research programs and activities.

    Marketing Development

    Responsible for Developing the Research & Development strategy to enable Metropol meet its company strategic objectives.
    Identify and recommend new research projects which addresses gaps in the current product/service portfolio.
    Identify and develop new market segments for current products.
    Expand potential market by establishing new customers.
    Responsible for the development and maintenance of Product Roadmaps in line with company strategy

    Product Research

    Oversee the commissioning and management portfolio of research projects and evaluation of Metropol products.
    Work with stakeholders to ensure organizations products, strategies, tools and methods remain updated.
    Conduct surveys to provide the Organization with an insight into what it is that customers are looking for.
    Responsible for working with other cost centre leads to ensure lean and timely delivery of project work and business improvements.

    Competitive Analysis

    Identify and evaluate competitors’ strategies to determine their strengths and weaknesses relative to those of Metropol’s products.

    Research as a product or solution to our clients

    Analyze customer data by developing a customer satisfaction survey.
    Research emerging markets that may have a need for your products or services while expanding distribution channels.

    Management Duties;

    Effectively lead, motivate and develop the research team; carry out regular support and supervision sessions and annual appraisals.
    Responsible for the induction and performance management of the research team.
    Build high performing, motivated team, establishing a culture of collaboration and continuous development.
    To manage the research team to ensure that data, monitoring and evaluation inform the design, development and delivery of Metropol’s programs and activities.
    To support colleagues in developing approaches to assess the impact of their programs and activities.
    Responsible for the approval of all Project Management and Technical Plans within the Research & Development department.
    Reporting to management to ensure communication of the state of play of all aspects of the Research & Development department.
    Effectively managing all stakeholders in the company to ensure successful deliveries.

    JOB SPECIFICATIONS
    Academic, Professional Qualifications & Experience

    Bachelor’s degree in economics, statistics or mathematics or any other related field. MBA is an added advantage.
    Member of Marketing and Social Research Association (MSRA)
    Postgraduate Diploma in research methods.
    Three or more years of related work experience.
    Experience in analyzing data to inform developments and practice.
    Experience of managing research/evaluation projects from inception to completion.
    Leading a small research or evaluation teams.
    Experience of advising senior colleagues on evaluation and research.

    Competences and Skills:

    Ability to gather, analyze and synthesize data from various sources and produce graphics and tabular data presentations.
    Verbal and Written Communication skills.
    Critical Thinking: needs to use decisive reasoning to determine the best course of action in their research.
    Organized and self-motivated.
    Ability to manage multiple tasks and meet demands of a fast-paced environment with changing priorities.
    Dedicated team player with flexibility to work with and without supervision.
    Proficiency in Microsoft Office.
    Knowledge of evaluation tools and approaches.
    Knowledge of trends in the financial sector.

  • System Administrator

    System Administrator

    Job Description
    This role will entail provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. He/she ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, policies and practices.
    Duties & Responsibilities

    Provide technical support for both hardware and software issues.
    Manage the configuration and operation of data centre servers.
    Monitor the system daily and respond immediately to security or usability concerns.
    Monitor and report performance of replication services between primary and secondary sites.
    Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, and media is recycled and sent off site as necessary and as per policies and procedures.
    Verify that backups can be restored by conducting weekly restore procedures.
    Respond to and resolve help desk requests.
    Upgrade systems and processes as required for enhanced functionality and security issue resolution.
    Administrate infrastructure, including firewalls, databases, malware protection software and other processes.
    Review application logs and summarize status.
    Install and test computer-related equipment.
    Maintain and support system efficiency operations.
    Ensure design of system allows all components to work properly together.
    Evaluate, modify and report periodic system’s performance to support capacity planning.
    Identify user needs and recommend necessary actions.
    Maintain integrity of the server deployment, and security.
    Assign configuration of authentication and authorization of directory services.
    Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
    Administer servers, software deployment, security updates and patches.
    Develop and maintain installation and configuration procedures.
    Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project or operational requirements.
    Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
    Perform periodic security monitoring to identify any possible intrusions.
    Perform system tuning to enable appropriate utilization of available resources
    Perform regular file archival and purge as necessary.
    Create, change, and delete user accounts per request.
    Provide IT support per request from various users as per laid down procedures.
    Investigate and troubleshoot issues.
    Repair and recover from hardware or software failures.
    Maintain operational, configuration, and other procedures.
    Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
    Configure CPU, memory, and disk partitions as required -server provisioning.
    Maintain data center environmental and monitoring equipment

    Qualifications

    Bachelors’ degree in Computer Science, Information Technology, Information Systems or a related field.
    Must have advanced Systems Administration certification for Linux/Unix and Windows from a recognized institution (CCNP, CNA, MCSA etc).
    Thorough knowledge in Linux/Unix and Windows.
    Working knowledge of common databases – Oracle, Postgres and MySQL
    Thorough knowledge of Redis database
    Thorough and practical knowledge of hardware virtualization
    Knowledge of cloud computing concepts and methods of providing services 85 applications
    Working knowledge of network management
    At least 4 years of experience in systems administration with a focus in Linux/Unix and Windows environments, virtualization, information technology management, policy and security.
    Working knowledge of MS Office tools
    Experience using a configuration management system.
    Experience scripting common or repeated tasks.
    Strong analytical and problem-solving skills.
    Demonstrated ability in effective communication and collaborating in a high performance team environment.
    Demonstrated commitment to customer service.
    Experience in participating in diverse workgroups.
    Basic project management knowledge and practices.
    Ability to work non-traditional hours, respond to on-call requests.

    Desirable Skills;

    Good Communication skills and active listening
    Empathy with users
    Acceptance of ownership
    Patience and understanding
    Investigation 85 diagnostic skills
    Ability to learn and master employer-specific software applications and their requirements to ensure maximum performance
    Complex problem solving
    Written and verbal communication skills
    Ability to diagnose 85 address application issues
    Should demonstrate in day-to-day work adherence to security best practices
    Have business knowledge

    Competencies

    Good Planning and organizing skills
    Technological awareness
    Excellent verbal and written communication skills
    Excellent documentation skills
    Ability to work and participate in a team with open and collaborative style of communications
    Good leader and Team player
    Ability to develop and foster strong relationships with business and IT teams.
    Ability to deal with complex situations holistically.
    Excellent time management, organizational skills and strong problem solving skills
    Ability to acquire knowledge to make process improvement recommendations
    A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned
    Ability to perform assigned tasks with minimal direct supervision.
    Ability to responding promptly and professionally to bug reports.
    Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
    Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle.
    Ability to assists internal CRM team in understanding the workings and flow of MCL applications.
    General skills and certifications for Data centre environment and physical security management

  • IT Manager System Administrator

    IT Manager System Administrator

    Job Description

    REPORTS TO: Chief Information Technology Officer
    DIRECT REPORTS

    Systems Administrator, Assistant Database Administrator, Database 
    Administrator, Helpdesk Administrator 

    Duties as Responsibilities The holder will:

    Running regular checks on network and data security.
    Identifying and acting on opportunities to improve systems.
    Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance.
    Developing and implementing IT policy and best practice guides for the organization.
    Ensure security of data, network and server access and backup systems.
    Conducting regular system audits.
    Running and sharing regular operation system reports with senior staff.
    Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
    Managing and reporting on allocation of IT budget.
    Providing direction for IT team members.
    Identifying opportunities for team training and skills advancement.
    Maintain efficient systems operations. 
    Ensure design of system allows all components to work properly together.
    Manage network and system security.
    Monitor networks to ensure security and availability to specific users.
    Evaluate, modify and report periodic system’s performance to support capacity planning.
    Identify user needs and recommend necessary actions.
    Design and deploy efficient networks.
    Assign configuration of authentication and authorization of directory services.
    Develop and maintain installation and configuration procedures.
    Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
    Perform regular security monitoring to identify any possible intrusions.
    Review daily backup operations to ensure they are done as per policy and procedures
    Approve file archival and purge as necessary.
    Review on weekly basis the user management (Create, change, and delete user accounts) as per approved requests.
    Investigate and troubleshoot issues.
    Manage repair and recovery from hardware or software failures.
    Maintain operational, configuration, or other procedures.
    Review and manage ongoing performance tuning, hardware upgrades, and resource optimization as required.
    Manage data centre environmental and monitoring equipment
    Manage end user IT requirements
    Work with other business units and external clients to resolve issues
    Manage external clients requirements and expectations on Metropol systems Data Administration duties
    Executing the company strategy for new data set acquisition
    Data template management including validation rules
    Ensuring that data quality standards are maintained
    Ensuring that data is fresh and accurate
    Manage design and establishment of the company’s quality procedures, standards and specifications
    Providing management reports on IT environment on weekly basis
    Providing insights, trends and recommendations to the business, development and analyst team regarding the data held by the company
    Collaborating with data management team to devise a data strategy that addresses industry requirements
    Researching new opportunities for data acquisition and storage
    Identifying and evaluate current data management technologies

    SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION as EXPERIENCE
    Essential:

    Degree in Computer Science, BBIT, Software Engineering or a related field.
    Certified in CNA, CCNP, MCSA,MCSE, Database Administration
    Unix/Linux certification  
    Strong knowledge in Microsoft PowerPoint, Word, Excel, Visio.
    Thorough knowledge of Unix/Linux, and Windows operating system
    Working knowledge in databases and database design not limited to Oracle, MySQL, Postgres.
    Thorough knowledge of Redis and other NOSQL databases
    Thorough and practical knowledge of hardware virtualization
    Knowledge of cloud computing concepts and methods of providing services & applications
    At least 4 years’ experience as an IT Manager in a busy environment

    Desirable Skills

    Good Communication skills and active listening
    Empathy with users
    Acceptance of ownership
    Patience and understanding
    Investigation & diagnostic skills
    Ability to learn and master employer-specific software
    Complex problem solving
    Written and verbal communication skills
    Ability to diagnose & address application issues
    Have business knowledge

    Key Competencies

    Good Planning and organizing skills
    Technological awareness
    Excellent verbal and written communication skills
    Excellent documentation skills
    Working closely and harmoniously with Regulators and All Data providers
    Ability to work and participate in a team with open and collaborative style of communications
    Good leader and Team player
    Strong facilitation, active listening and interpersonal skills.
    Ability to develop and foster strong relationships with business and IT teams.
    Ability to deal with complex situations holistically.
    Excellent time management, organizational skills and strong problem solving skills
    Ability to acquire knowledge to make process improvement recommendations
    A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned
    Ability to perform assigned tasks with minimal direct supervision.
    Ability to responding promptly and professionally to bug reports.
    Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
    Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle. 

    go to method of application »

  • Internal Audit Assistant

    Internal Audit Assistant

    Job Description
    Job Responsibilities

    Operational:
    Participate in the formulation and preparation of annual audit scope and work plan.
    Prepare risk-based audit programs
    Conduct risk assessment of assigned department or functional area in established/required timeline.
    Appraises adequacy of internal control systems by completing audit questionnaires.
    Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
    Determine compliance with policies and procedures. · Completes audit work papers by documenting audit tests and findings.
    Maintains internal control systems by updating audit programs and questionnaires; recommending new policies and procedures.
    Prepare draft audit report for review and participate in exit meetings with audit clients.
    Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends. · Perform post-audit follow-up to establish status of implementation of audit recommendation.
    Contributes to team effort by accomplishing related results as needed.
    Administrative:
    Schedule meetings,
    Handle urgent calls with professionalism and good judgment,
    Reserve meeting rooms,
    Send meeting confirmation emails,
    Make travel arrangements: coordination of flights, tickets, accommodation and ground transportation and
    Provide general departmental office support including ordering office supplies.

    Job Specifications Minimum:

    Bachelor’s degree in accounting, finance or related business fields.
    At least 1 year in auditing financial experience in service industry
    Knowledge of accounting/auditing principles and practices required.
    Applicable experience in credit and lending operations preferred.
    Must have excellent communication, analytical and research skills and interact professionally with employees and Directors.
    Advanced experience in Ms Office Demonstrates a dedication to skill enhancement and training.
    Maintains the highest levels of independence, objectivity and integrity.
    This position within Internal Audit is designed to allow individuals to grow professionally and learn about the CRB and industry.