Company Address: Address Madonna House, Westlands Nairobi Kenya

  • Researcher 

Sales Representatives 

Project Manager

    Researcher Sales Representatives Project Manager

    Do you want the opportunity to work from home in Nairobi?
    Our Client, an international company that provides outsourcing of a variety of customer management and customer care services is looking for a new creative Researcher!
    They are expanding and looking for individual with experience in sales research. The work is carried out through computer & IP-telephone and in order to achieve your full potential and develop as a Researcher, they provide you with coaching and follow-up of your results.
    For this vacancy we are looking for candidates who speak fluent English, are residents of Nairobi and who can work from home.
    Their Offer:

    Basic salary and potential bonus salary
    24 days of paid vacation per year
    Opportunity to work from home
    Education + Continuous Coaching

    Job Requirements

    Strict with spelling and language
    Write fast and largely
    Speaks and writes fluent English
    Fast and stable internet connection
    Computer knowledge: You are a computer user and you have basic knowledge of technology and internet.
    Experience as a Researcher within sales.

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  • Tours & Travel Consultant

    Tours & Travel Consultant

    Job Responsibilities

    Responding to enquiries regarding hotels & safaris within 24hrs
    Create and sell innovative tour packages to meet market demand
    Prepare itineraries to the various destinations of interest
    Doing research and producing periodical newsletters with current offers to be sent out to clients.
    Doing tour bookings, both inbound and outbound
    Doing regular check on the company website to ensure it is up to date and running smoothly
    Ensuring KWS park rules & hotel regulations are made clear to tourists
    Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
    Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
    Ensuring the rates files are orderly & up to date
    Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels
    Arranging to see vehicles (and if possible be accompanied by customer reps) before the start of service to ensure quality and minimize customer complains
    Briefing drivers before they depart for safari
    Preparing welcome pack for tourists before departure for safari
    Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. (E.g. ensuring families are booked rooms closer together & pork is not served to Muslim guests etc.)
    Being on standby ready to provide solutions in case of mishaps during safari
    Coordinating with travel consultants to arrange flying & ground packages
    Opening client tour files for upcoming tours especially groups
    Making follow-ups for tour quotations
    Ensuring that tours quotations are competitive
    inclusions, exclusions, as well as terms & conditions of a quotation, should be highlighted to reduce disputes with clients
    Making sure vehicles (especially if hired from outside) have the company stickers
    Any other duty as may be assigned from time to time.

    Qualifications

    Knowledge of different inbound and outbound destinations
    Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
    Experience in liaising with international travel agents /partners
    Excellent planning and organizational skills.
    Self-motivated, Confident and outgoing personality.
    Ability to multi-task and get things done to completion.
    A Team player with good interpersonal and communication skills.
    Excellent networking and prospecting skills
    Degree or a diploma in Tour operations or tourism management
    2-3 years’ experience as Tour consultant in a busy environment
    Ability to use various tours/hotel booking systems
    Social Media Savvy with proven experience of creating and running digital campaigns

    This is a highly rewarding career opportunity with a salary increment after one year.

  • Senior Accountants

    Senior Accountants

    Compensation Package: Net Salary of USD (800 – 1000), Accommodation, Medical Cover
    Job Summary: Oversee all of the financial activities, including the preparation of financial reports and forecasts for future business growth.
    Responsibilities

    Manage all day to day accounting operations of the company ensuring that correct transactions are posted in the system in a timely and accurate manner.
    Prepare monthly financial reports (Balance sheet, P&L, Cash flow statement etc.) on company performance, and ensure any issues are investigated and explained.
    Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
    Ensure that the company is fully compliant with all tax and financial obligations as per the legislation and regulations of Zanzibar/Tanzania. Engage third parties to provide assistance as and when necessary.
    Implement a strict internal control framework, with adequate checks and balances, to mitigate against the risk of fraud or error.Payroll & Payroll-Statutory’ Management
    Be an integral part of the monthly financial stock takes and investigate all variances which arise and explain these to management.
    Support negotiations with suppliers in an effort to grow the company’s gross margin.
    Analyze transaction data and make recommendations on general business optimization.
    Motivate and lead finance team members by providing training, guidance, and direction to ensure work is performed in an efficient, timely, and knowledgeable manner.
    Develop and track department key performance indicators and provide regular feedback to the team on these and any areas in need of improvement.
    Manage the annual external audit and present the draft audited accounts to the Board of Directors for review and sign off.
    Prepare weekly lists of payment runs for approval by the Directors.

    Qualifications

    Bachelor Degree in Finance / Accounting plus CPA (K)
    At least 6+ overall experience in finance
    3+ years’ proven working experience as a Senior Accountant or higher level.
    Fully qualified and member of ICPAK

    To be successful in this role, you must be:

    Attentive to detail and have exceptional organizational skills
    Able to think critically and appraise policies and procedures and make suggestions for improvements.
    Adaptable and flexible with the ability to drive change and transformation.
    Committed to professional values and work ethics with a high sense of integrity
    Able to lead, motivate and bring the best out of a team of professionals

  • Hotel / Operations Manager

    Hotel / Operations Manager

    Our Client, a group of lodges and resorts seeks to recruit a Results Oriented individual in the Capacity of Hotel/Operations Manager for one of their boutique hotel in Zanzibar.
    Job Summary:
    This position is responsible for managing the daily hotel operations to achieve profitability and to ensure superior guest service and product quality.
    Responsibilities:

    Oversee all aspects of the hotel operations including food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
    Provide exceptional customer service to all guests, making their stay as comfortable and satisfying as possible while achieving team and Brand goals.
    Ensure the hotel’s daily and monthly reports are accurately compiled and processed within the agreed time frame.
    Maintain all the hotel equipment and records and ensure compliance to all standards.
    Communicate new procedures to all the departments in a timely manner, ensuring they have been understood when instructed by Management.
    Understand and strictly adhere to the Hotel’s Employee rules and regulations.
    Develop and recommend the budget, labor cost plans and objectives for the hotel.
    Coach, train and counsel employees to reflect the Hotel’s Service Standards and Procedures.
    Ensure all operations and cash handling are done as per the Hotel’s policies and procedures.
    Maintain information on rates, specials, packages, programs while ensuring all staff are trained in all areas.

    Qualifications:

    Relevant academic certification from a known Hospitality Institution, e.g Kenya Utalii College.
    Mature Individual with over 8 years’ experience in the hotel operations (F&B or Rooms Division), 3 years being in a senior management position
    Excellent knowledge of eZee System.
    Well-organized, detail-oriented and able to multi-task.
    Must demonstrate effective problem solving/ decision-making abilities.
    Must have excellent verbal and written English communication skills.
    Skilled in creating analysing and understanding reports.
    We encourage male applicants to submit their profiles.