Company Address: Address Lilian Towers, University Way Nairobi, Kenya

  • Human Resources Manager

    Human Resources Manager

    Job responsibilities:

    Lead recruitment, onboarding, and employee engagement initiatives
    Implement HR policies and best practices tailored to the hospitality sector
    Support career development, training, and performance management
    Promote a positive and inclusive workplace environment

    Key Requirements:

    Bachelor’s degree in Human Resources or a related field is a must. Post-graduation will be a plus
    Proven experience in an HR role, ideally within the hospitality industry
    Excellent communication and people skills
    Strong understanding of labour laws and regulations in Kenya
    Familiar with CBA negotiation
    Restricted for Kenyan nationals or Kenya visa holders only.

    Apply via :

    sbiemea@swiss-belhotel.com

  • Executive Chef 

Front Desk Receptionist

    Executive Chef Front Desk Receptionist

    Are you a passionate, innovative and enthusiastic hotelier looking to work with an International Brand? You are the professional that we are looking for.
     

    go to method of application »

    Apply via :

    careersnssb@swiss-belhotel.com

  • Group Human Resource Officer

    Group Human Resource Officer

    SUMMARY:

    Reporting to the Group HR Manager and the Directors, the position holder will be responsible for providing support in the implementation of the Group’s Human Resource policies based on best practices and prevailing employment legislation. 

    KEY RESPONSIBILITIES:
    Recruitment and selection

    Coordinate staff recruitment and selection processes in order to ensure a timely, organized, and comprehensive procedure is used in all hiring processes.

    Employee relations

    Promote workplace harmony by ensuring staff grievances are handled promptly & and conscientiously manner, paying attention to the company’s business needs.

    Occupation Health and safety

    Maintain occupational health and safety policies and procedures in accordance with the best practice ensuring compliance with legislation and risk management.

    HR Policy and Compliance

    Ensure all HR processes and procedures are compliant with applicable employment laws and regulations.

    Learning and development

    Design and coordinate capacity development/raining programs to enhance skills and knowledge development and maintain comprehensive training records.

    Performance management

    Support and guide supervisors and employees on performance appraisal including performance improvement programs.

    Compensations and Benefits Administration

    Tracking and updating payroll enrolments, changes, and terminations in liaison with the finance department.
    Ensure rewards, welfare, and recognition initiatives run smoothly and constantly.

    HR Reporting

    Provide regular and accurate updates to management on various HR-related matters for decision-making.
    Any other duty as assigned from time to time.

    QUALIFICATIONS & EXPERIENCE:

    Bachelor’s degree in human resources /Higher Diploma in HRM / CHRP.
    Proven experience of over three (3) years in a similar HR role.
    A working experience in hospitality will be a distinct advantage.
    In-depth knowledge of the Kenya-Labour laws, regulations, and industrial relations processes regulations.
    Strong interpersonal and communication skills.
    Ability to maintain confidentiality and handle sensitive information.
    Proficient in MS Office and HRIS.
    Detail-oriented with excellent organizational and time management abilities.
    Proactive problem solver and team player.
    Capable of working under pressure and meeting tight deadlines.

    APPLICATION PROCESS:Send a cover letter, CV and supporting documents to humanresource@nairobisafariclub.com

    Apply via :

    humanresource@nairobisafariclub.com

  • Head of Security Operations 

Front Office Manager

    Head of Security Operations Front Office Manager

    Responsible for overseeing and ensuring the security of Nairobi Safari Club through continuous monitoring and protection of facilities, personnel and information systems. Evaluates suspected security breaches and recommends corrective actions. To train, educate and develop all employees and security officers in all aspects of security and safety.

    Key responsibilities

    Develop, implement and maintain policies, standards and guidelines related to Hotel security.
    Responsible for physical protection including asset protection, workplace violence prevention, access control systems, and video surveillance.
    Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
    Serve as the focal point for security incident response planning and execution.
    Monitor receiving of goods, supplies, contractors, suppliers, guests, staff and dispatch of vehicles, equipment and goods.
    Prepare regular security reports and briefings on security operations, risks, and initiatives.
    Leads in development and management of the security budget, allocating resources effectively to meet security objectives and priorities.
    To select, train, coach, develop, manage and supervise security team to meet current and future needs of the department.
    Ensure the Hotel complies with relevant laws and regulations related to security and to ensure that the working environment is safe and hygienic at all times in accordance with OSHA laws.
    Observe team members in the Hotel, analyse operations and detect situations of concern with regard to both team member and guest behaviours.
    Operate with a high degree of professionalism, confidentiality, ethics and integrity, and maintains a role-model image.
    Collaborate with and train where necessary on Hotel standards third-party security service providers and vendors to ensure the Hotel’s security needs are met.
    Continuously assess and improve security operations based on industry best practices, emerging threats, and organizational changes.

    Qualifications and experience

    Diploma level and professional training in security.
    Member of PROASAK and other security related professional organisations.
    Five (5) years proven experience in a similar role or relevant position.
    Knowledge of modern surveillance & vigilance techniques, equipment and systems.
    Knowledge of first aid, fire safety measures, firefighting equipment and alarm systems.
    Knowledge and understanding of conducting investigations.

    go to method of application »

    Send a cover letter, CV & supporting documents to humanresource@nairobisafariclub.com

    Apply via :

    humanresource@nairobisafariclub.com

  • Car Park Attendant

    Car Park Attendant

    Car park attendant performs various functions in ensuring smooth operations, security and maintenance of parking facilities.

    KEY RESPONIBILITIES:

    Ensuring that all cars pay as they park and confirming whether all car owners have paid.
    Keying the payment into the system and issuing a receipt to customers.
    Ensuring monthly clients make their payments at the beginning of every month.
    Prepare a shift report at the end of the shift.
    Maintaining smooth operations at the car park and ensure customers get high quality service and satisfaction.
    Timely identification of possible risks, resolution of conflicts where possible and where not possible, reporting the same in a timely manner to Management.

    QUALIFICATIONS & EXPERIENCE:

    Certificate in Business Administration or its equivalent.
    Be computer literate.
    Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds.
    Excellent customer service skills to ensure a high degree of customer satisfaction.
    Highly reliable, punctual and proactive individual.
    A person of high integrity and moral standards.

    Send a cover letter, CV & supporting documents to  humanresource@nairobisafariclub.com
    Applications must be received before 15th September 2023.

    Apply via :

    humanresource@nairobisafariclub.com

  • Front Office Manager 

Head of Sales & Marketing

    Front Office Manager Head of Sales & Marketing

    Summary:
    Responsible for the management and organization of all areas of the Front Office, including the Front Desk, Bell Stand and Concierge. Continually strives to improve guest and associate engagement while maximizing financial performance and continuous development of staff associates.
    Responsibilities:

    Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
    Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
    Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
    Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
    Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    Qualification & Experiences:

    University degree in Hotel Management with a post graduate Diploma in Customer care preferred.
    Computer knowledge a must.
    Considerable knowledge of computer systems for registration, reservations and backup systems.
    Above average mathematical comprehension to understand and interpret numbers as they apply to
    Operations in hotels.
    Ability to read, write, speak and understand the English as Swahili language to communicate with guests and team members.
    Thorough organization and supervisory skills proficient in accomplishing tasks.
    Ability to develop subordinates to enhance advancement in the hotel.
    Ability to analyze complex statistical data and make judgments accordingly.
    Ability to effectively deal with internal and external customers, some of whom will require high
    Levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

    go to method of application »

    Send a cover letter, CV & supporting documents to humanresource@nairobisafariclub.com Applications must be received before 29 th October 2021

    Apply via :

    humanresource@nairobisafariclub.com

  • Chief Accountant

    Chief Accountant

    Department Finance .

     

    Reports directly to the General Manager & Finance Director

    Supervises and directs all Accounts personnel including:

    Front Office Cashiers
    F&B Cashiers
    Parking Cashiers
    Stores personnel
    Cost controllers

    DUTIES AND RESPONSIBILITIES

    Handle full spectrum of financial and cost accounting role e.g. forecasting, budgeting, etc
    Responsible for day to day finance and accounts operations
    Ensure that all accounting records are maintained i.e. ledgers and subsidiary books of accounts.
    Preparation of Hotel financial statements and ensure timely closing of accounts
    The continuous audit of all accounts, records and transactions of the Hotel.
    The maintenance of Cost Control records and taking of accurate physical inventories and generally supervise the Cost Controller and his/her assistants.
    Analysis of variances, excess usage of Stores, Food and Beverage Stores items.
    Approving daily sales/covers reports and ensuring all reports are prepared and issued on timely basis by the income auditor.
    Approving all disbursement vouchers
    Checking banking is done daily and correctly
    Perform cash flow forecasting, budgeting and working closely with the operations in analyzing margins, variances and cost analysis
    Carrying out surprise cash counts and ensuring a float file is maintained.
    Checking bank reconciliation statements.
    Examining payroll, ensuring unclaimed wages and service are banked.
    Approving LPO’s in conjunction with the Head of Finance/General Manager.
    Preparing/supervising and reviewing the month end closing vouchers and accounts ensuring all journal vouchers are passed.
    Ensuring that closing deadlines are adhered to.
    Ensure the audit file is updated monthly.
    Check all petty cash and cheque payments allocation and ensure they are properly allocated to the right accounts.
    To ensure insurance premiums and cover are renewed and adequate.
    Ensure all taxes are properly accrued and paid.
    Ensure smooth year-end closing with External Auditors which will include a detailed review of all balance sheet accounts in December of every year and any necessary adjustments.
    Adequate reserves and accruals are maintained during the year.
    Perform project cost forecasts/budgets, cost tracking, monitoring and controls
    Implement the recommendations by both the internal and external audits of the follow-ups and corrections of the weak points raised.

    REQUIREMENTS

    CPA or Degree in Accounting/Finance/ACCA qualification
    Min 5 years relevant experience in financial & management accounting particularly in Hospitality Industry and have a good understanding of hospitality accounting systems such as SUN system
    Excellent strategic planning skills
    Excellent leadership skills and ability to develop a team

    Send your CV, cover letter and supporting documents to humanresource@nairobisafariclub.com. 

    Apply via :

    humanresource@nairobisafariclub.com