DUTIES AND RESPONSIBILITY:
Business partner to commercial teams on legal & regulatory affairs pertaining to all company products
To carry out research on legal and regulatory issues relating to company’s products/services in all markets and ensure compliance with applicable laws, regulations, contracts and company policies, as well as attend industry forums
To attend to regulatory affairs e.g. licence applications, filing returns / compliance reports and represent the company in industry forums
To give proactive, prompt and proper legal & regulatory advice to the management and user departments and to keep them informed of the latest legal and regulatory developments as well as best practice
To provide sound advice on potential risks and measures that can be taken to mitigate such risks related to the new products so as to avoid disputes and losses
Dispute resolution
To carry out due diligence on potential business partners and service providers
To undertake contract drafting and review in respect of new products in all markets and ensure registration of contracts (as required),
Any other assigned duties
QUALIFICATIONS:
A bachelor of laws university degree in law from an accredited institution. A Master’s Degree will be an added advantage.
A minimum of 4 years’ post admission work experience
Certificate of admission to the roll of advocates of the High Court of Kenya
Must possess a current practicing certificate
Broad exposure and relevant experience in legal practice in corporate and commercial law, preferably in a corporate entity or busy law firm.
Experience in IT industry, banking or financial services will be an added advantage.
Preference will be given to candidates with experience in handling cross-border transactions
KEY SKILLS REQUIRED:
Good communication, presentation, research and analytical skills
Good grasp of the law, in interpretation as well as application
Excellent legal writing skills
Excellent inter-personal skills and ability to work with cross-functional teams
Proactive and self-motivated
Excellent organizational skills
Ability to deliver good quality work under strict deadlines and with little or no supervision
Strong leadership skills
Interest in general knowledge
WORK CONDITIONS
On-call availability
Willingness and ability to travel and be away for long periods of time at a go.
Company Address: Address Lagoon Court, The Watermark Business Park, Ndege Road, Karen, P. O. Box 15938 – 00509, Nairobi, Kenya
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Senior Associate – Legal and Regulatory Affairs
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Operations Manager
JOB PURPOSE:
Manage the Performance of services to clients (internal and external) as agreed in the contract to ensure that service levels are achieved
Manage the delivery of all IT components of the Mode group services in line with the Mode business objective
Provide input to the strategy formulation and implementation for IT applications and technologies across the Mode Group
Identify KPIs and Key services and create a mechanism for reporting to the Mode Group COO and customers
To define the service strategy and implement ITIL
DUTIES AND RESPONSIBILITIES:
Risk Management – provide appropriate risk analysis and suggestions on how best to avert product/service outages and improve business continuity
Achievement of SLAs – The management and performance of the services ensuring that we meet and exceed service levels agreed to with the clients.
Consultative Role – It is intended that the Service Delivery Manager becomes a trusted advisor for all Mode’s service delivery engagements.
Operational Excellence: The Service Delivery Manager needs to provide informed information to assist in decision making with respect to the continuous improvement of operational tools and processes, location and efficiency of the service delivery hubs and overall cost of service delivery.
Reporting – Provide the customer with a concise view on the performance of their services on a regular basis. The report is a mechanism to have informed discussions with the customer on how best to improve and enhance the SLA performance.
Monthly Meeting – The reports and discussions need to held in a monthly “face to face” meeting with the customer
Point of Escalation – Single point of contact for all product/service related issues. This may mean after hours and on public holidays and week ends
Incident Management – Provide a lead role in the resolution of all service incidents. Providing constant, regular and informative communication to all stakeholders
Change Management – Provide best practice and take the lead in all technical changes that occur with the live product/service. Ensuring that the changes made have the intended effect
Capacity Management – Provide the customer with information pertaining to the capacity of the system/product and suggestions on when to upgrade or downgrade capacity accordingly.
QUALIFICATIONS:
Have a minimum of 5 years’ experience managing ICT operations
Degree in Electrical Engineering/ Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
KEY SKILLS REQUIRED:
Good knowledge of Telecoms Charging systems and VAS products
Excellent Knowledge of ITIL or the Business Process Framework (eTOM)
Highly Developed Analytical skills
Excellent Communication skills
WORK CONDITIONS
On-call availability
Willingness and ability to travel and be away for long periods of time at a go
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. -
Data Engineer
Job Description
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability etc.
Build the infrastructure required for optimal extraction, transformation, and loading of data to a central location from a wide variety of data sources using SQL or other ‘big data’ technologies
Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics
Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs
Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader
Implementing industry standard data governance and security standards -
Senior Predictive Analyst
Job description
Department: OPERATIONS
Division: OPERATIONS
JOB PURPOSE:
Acts as an advisor to the business and helps relate and interpret the analyses to identify specific business issues, solutions and competitive advantage.
Lead advancement in best practices in relation to the collection, analysis, visualization, and communication of decision based metrics to improve products and to optimize operational and financial performance.
DUTIES AND RESPONSIBILITY:Leads the design and build of cutting edge risk and pricing models to optimize our lending decisions by using advanced modeling and simulation techniques to optimize the performance of our loan products and operations
Leads and/or participates in the design of state-of-the-art software tools to collect, process, and analyze large volumes of structured and/or unstructured data that are often sparsely populated and prone to data inaccuracies.
Apply statistical analysis and predictive modeling to help our marketing teams acquire and retain more valuable customers
Investigate new analytics methodologies, use cases, and data sources, to institute new and best practices within the department.
Use advanced data mining techniques to identify and fight fraud.
Use pattern matching and algorithms to develop insights into the organization’s IT operations, predicting service incidents or impending resource shortfall
Analyze the trade-off between different levers across the product lifecycle (pricing, volume etc.), how this relationship impacts overall cash flow, revenue and financial/portfolio strategies and to provide recommendations on how to improve product performance.QUALIFICATIONS:
Advanced degree in actuarial science, mathematics, statistics, economics, or applied sciences.
10+ years of quantitative experience in an advanced analytics, financial engineering, risk analytics or related role required.KEY SKILLS REQUIRED:
Strong background in machine learning, hypothesis testing, regression analysis, statistics, or probability, as well as experience creating predictive analytics on high dimensional, noisy data that may also contain missing values preferred.
Experience working with large volumes of data composed of different instruments, coming from different sources.
Experience in natural language processing, especially in text analytics and news aggregation methodologies preferred.
Hands-on technical experience with conceptualizing large scale data solutions, such as — Hadoop, Teradata, Sybase IQ, Microsoft Analytics Platform System (Client), etc. preferred.
Knowledge of statistics, machine learning and predictive modeling
Experience with statistical software packages (such as SAS, R), and/or applications for data visualization and reporting to end users (such as Business Objects, Qlik or Tableau)
A deep and broad understanding of core and emerging analytics methods and approaches and how they can be deployed to drive value within and across client organization.WORK CONDITIONS
On-call availability
Willingness and ability to travel and be away for long periods of time at a go -
Data Architect Solution Architect Release and Configuration Engineer
Job description
JOB PURPOSE
This role will work to develop databases for the business and will be responsible for ensuring data is protected and can be easily retrieved.
DUTIES AND RESPONSIBILITYPlanning database upgrades by maintaining, evaluating, and improving a transaction processing model.
Assessing database performance by developing a protocol for measurement of results and identification of problem areas.
Supporting database performance by monitoring database performance; evaluating and resolving processing and programming problems; designing database management tools; answering user questions.Securing the database by preparing access and control policies and procedures; implementing disaster recovery procedures.
Supporting application design by contributing expertise to applications, operations, and technical support teams.
Demonstrating continous growth by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.Accomplishing information systems and organization mission by completing related results as needed.
Managing data security, backup and retention.KEY SKILLS:
Database Management
Data Maintenance
Decision Making
Problem Solving
Process Improvement
Requirements Analysis
Attention to Detail
Database Security
Developing StandardsQUALIFICATIONS:
A Bachelor’s or advanced degree in Software Engineering, Computer Science or related field.
Strong technical skills including understanding of software development principles.
7 – 12 years’ database administration experience.
Proficiency in one programming language (C++, C#, Python, Java, Javascript, PHP, Clojure, LISP, Cloud).
Database Performance Tuning.
Load and performance testing.
Experience in Operating Systems.
Definining database physical structure and functional capabilities.WORK CONDITIONS
On-call availability
Willingness and ability to travel and be away for long periods of time at a goNOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the
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