Job Purpose: The Brand Manager is responsible for developing and executing brand strategies for the specific product segment to build brand equity and drive revenue and increase market share.
Responsibilities for the Brand Manager Job
In collaboration with the Marketing Manager, develop and execute successful brand management strategies aligned to the overall organisational objectives.
Though the comprehensive understanding of the business strategy, evaluate existing and recommend new or revised ideas/concepts aimed at growing the business. Lead in the execution of the approved ideas/concepts.
Develop and coordinate new and revised product launch or re-launch plans to ensure successful the achievement of envisioned benefits.
Develop and execute marketing campaigns for the assigned market segment to enhance brand visibility and drive growth in sales.
Oversee the creation and management of sales and marketing collateral including brochures, advertisements, sales tools, mobile applications, websites, value-added services, and social media programs that generate leads and facilitate the selling process while being consistent with the branding strategy.
Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.
Requirements for the Brand Manager Job
A Bachelor’s degree in a business related field.
Membership to a relevant professional body will be an added advantage.
A least five (5) years’ experience in marketing or branding in a similar organisation.
Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
Developed project and event management skills.
Self-starter able to work well within the team environment.
Ability to work well under pressure in a fast paced, demanding environment.
Proficient in the following computer software applications: Microsoft Office.
Ability to effectively communicate both internally and externally.
High level of integrity.
Relationships and working contacts
Internal – Commercial team, Corporate Affairs and Plant Operations. External – Clients, suppliers, distributors, Agencies.
Work Environment: This is an office based role.
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Company Address: Address KWAL House,Enterprise Road, Industrial Area, Nairobi.
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Branch Manager Sales Manager
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Territory Sales Representative
Location: Mombasa & Kisumu
Job Purpose: Reporting to the Sales Manager, The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
Responsibilities and Accountabilities
Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.
Minimum Requirements
Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Sales within a similar environment.
Membership in a professional body would be an added advantage.
Must possess a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.
Relationships and working contacts
Internal – Sales and distribution, marketing, warehousing.
External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.
Work Environment: This is a field based role with limited Office time -
Admin Officer
Job Purpose
The Administration Officer will be responsible for coordinating the office services to ensure a smooth flow of office operations.
Responsibilities of the Admin:
Liaise with insurance service providers to proper coverage of the employees.
Responsible for the day to day supervision of the outsourced services for catering, cleaning and routine office maintenance to ensure service standards are maintained.
Plan and execute all international travel arrangements including the follow up for processing of Visas and work permits where applicable.
Follow up and make payments of annual licences, rates and any applicable statutory requirements payable by the company to the relevant authorities and obtain the required permits in a timely manner.
In consultation with the administration supervisor, implement and evaluate the company’s facilities management strategies, policies and procedures to ensure they are responsive to the office needs.
Coordinate the collation and distribution of mails and correspondences in an accurate and timely manner.
Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.
Requirements of the Admin :
A minimum of a Bachelor’s degree in any of the business related discipline.
A minimum of two (2) years’ experience in administration in a similar organisation.
Practical experience in use of MS packages and ERP systems.
Competencies/Attributes
Excellent planning & organizational skills including the ability to manage resources and accurately keep track of administrative issues.
Experience in supervising administrative roles in an office setting.
A self-driven individual who motivates and inspires confidence.
Excellent communication skills and interpersonal skills.
High Integrity levels.
Relationships and working contacts
Internal – All other department heads, Administration Officer and all other staff.
External – Service providers, clients and suppliers.
Work Environment
This is an office based role. -
Administration Officer
REF-AO-10-2016-Nairobi
The Administration Officer will be responsible for coordinating the office services to ensure a smooth flow of office operations.
Job Summary: Reporting to the Administration Supervisor, the Job Holder will be responsible for coordinating the office services to ensure a smooth flow of office operations. In consultation with the Administration Supervisor, implement and evaluate the company’s facilities management strategies, policies and procedures to ensure they are responsive to the office needs
Responsibilities and Accountabilities
Liaise with insurance service providers to proper coverage of the employees.
Responsible for the day to day supervision of the outsourced services for catering, cleaning and routine office maintenance to ensure service standards are maintained.
Plan and execute all international travel arrangements including the follow up for processing of Visas and work permits where applicable.
Follow up and make payments of annual licences, rates and any applicable statutory requirements payable by the company to the relevant authorities and obtain the required permits in a timely manner.
In consultation with the administration supervisor, implement and evaluate the company’s facilities management strategies, policies and procedures to ensure they are responsive to the office needs.
Coordinate the collation and distribution of mails and correspondences in an accurate and timely manner.
Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.
Minimum Requirements
A minimum of a Bachelor’s degree in any of the business related discipline.
A minimum of two (2) years’ experience in administration in a similar organisation.
Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
Excellent planning & organizational skills including the ability to manage resources and accurately keep track of administrative issues.
Experience in supervising administrative roles in an office setting.
A self-driven individual who motivates and inspires confidence.
Excellent communication skills and interpersonal skills.
High Integrity levels.
Relationships and working contacts
Internal – All other department heads, Administration Officer and all other staff.
External – Service providers, clients and suppliers.
Work Environment: This is an office based role. -
Procurement Supervisor – Sourcing Brand Manager – Wines Handyman Brand Manager (RTD)
Ref: PSS-10-2016-Nairobi
Function / Division: Supply Chain
Department: Procurement
Supervisor / Manager Title: Procurement Manager
Job Purpose: The job holder will be responsible for managing a world-class supplier network that provides superior value to KWAL by managing spend, creating sourcing strategies, negotiating commercial deals and contractual terms in line with the procurement policies and procedures.
Responsibilities and Accountabilities
Work with the user departments to define the product requirements, liaise with the other Departments/Units on their procurement requirements, and also ascertain supplies specifications as may be required.
Set up and maintain administrative arrangements for effective and efficient contract management, including stakeholder communication, governance, and performance monitoring arrangements, payments and file/record management.
Oversee the preparation and enforcement of detailed tender specifications and performance standards to facilitate procurement of goods, works and services in compliance with procedures and regulations.
Oversee all supplier due diligence activities including supplier risk profiling to ensure a good knowledge of the supplier to minimize procurement risk
Identify and manage key supplier relationships with the aim of long-term saving on procurement cost while upholding quality including negotiations on contracts.
Undertake research into best practice contract management and adopt these practices in the contract management practices of the company after approval.
Provide operational advice on concepts, policies and procedures for international, regional and local procurement and ensure compliance with policies and procedures.
Implement effective internal controls and ensure the proper design and functioning of ‘client-oriented’ procurement management systems.
Review and handle the technical, commercial and legal aspects of procurement at all stages of the project cycle in consultation with the relevant departments.
Conduct contractual monitoring to provide assurance of service delivery in line with strategy and contract and report on compliance and delivery performance.
Continuously evaluate whether the procurements are at the best possible price in order to maximize profitability through market research.
Develop and implement formal contingency sourcing plans as part of the business continuity planning framework for strategic commodities.
Develop and maintain a framework for establishing and managing relationships with suppliers that enables supplier performance to be measured and improved continuously.
Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.
Minimum Requirements
A Bachelor’s degree in Purchasing and Supplies or other relevant field.
A professional qualification in supplies management will be an added advantage.
Five (5) years’ experience in procurement in a similar environment, two (2) of which must be in strategic sourcing.
Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
Demonstrated ability to independently resolve complex problems in a timely manner with little guidance from management.
Ability to draft, write and negotiate vendor contracts and agreements.
Outstanding written, verbal communication, presentation and project management skills.
Strong planning and organizational skills.
High integrity.
Relationships and working contacts
Internal – Management, procurement staff.
External – Vendors, suppliers.
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Sales Representative – Key Accounts Sales Assistants – Order Processing Sales Officer – Order Processing
Job Description
REF-KA-10-2018
Function / Division: Commercial
Department: Sales and Distribution
Grade: 8
Supervisor / Manager Title: Key Accounts Manager
Job Purpose: The job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the Key Accounts Segment.
Responsibilities and Accountabilities
Area 1: 4 A’s ExecutionAchieve product availability targets for the assigned out through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.Area 2: Sales Revenue Growth
Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.Area 3: Debt Management
Ensure Account payment and Reconciliations are done on Time to avoid supply inconsistencies.
Ensure Accounts operates within the stated credit limitsArea 4: Relationship Management.
Ensuring orders are delivered OTIF.
Build, Manage and Maintain good strong long term customer Relationship with Kenya Wines Agencies and the key partners.
Ensure Timely address of Customers queries.
Ensuring Immediate Customer Feedback.
Ensuring OTIF through Timely liaising with Customer Service Department and delivery team.Area 5: Merchandising
Ensure products are clean and presentable at all times
Prepare the orders at Branch level.
Check on the slow moving items and advise their heads on the same.
Check on overstocks in the branches, liaise with the relevant account representatives to return to the warehouse.
Checking on the short expiries in the branches and informing their key reps on the same in order to get a perfect solution. (communicate expiries three months in advance)
Ensure shelf prices are correct, well-marked and shelf labels are properly marked.
Remove any damaged stocks from the shelves and arrange for returns to their warehouse for credit notes to be issued.
Collect market intelligence. (reporting competitor activities)
Report customer complaints so that action can be taken by development and marketing teamArea 5: Prospect, Open and Develop New Opportunities/Customers
Identify Potential New Accounts and open the accounts directly with Kwal to grow business and Drive Volumes.
Area 6: Timely Reporting and Feedback.
The Key accounts Representative should give feedback on time for purposes of planning and forecasting.
Gather and Report market intelligence.Minimum Requirements
Bachelor degree in business a business related course.
Membership in a professional body would be an added advantage.
A minimum of 3 years’ experience in retail and experience with Supermarkets or Key accounts preferably in a beverage environment.Competencies / Attributes
Possession of a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.
Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.Relationships and working contacts
Internal – sales and distribution, marketing and Customer Care departments
External – Key Accounts, potential customers, distributors.Work Environment: This is a field based role.
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Sales Assistant Invoicing Clerks Sales Officer
REF-SA-09-2018
Function / Division: Commercial
Grade: 6
Supervisor / Manager Title: Sales Officer
Location: Depots
Reporting to the Sales Officer, the job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors.
Responsibilities and Accountabilities
Area 1: Order GenerationActively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability at KWAL.
Receive the order via mail and fill it in the sage system to generate an order document.
Key in customer orders in an accurate and timely manner.
Ensure delivery turnaround time of 24 hours for customer orders.
Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
Prepare daily consolidated sales, out of stock, daily sales tracking.
Ensure all the customers’ orders are fully processed, dispatched and delivered.
Ensuring customers cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.
Delivery trucks utilization management and tracking.Area 2: Order Processing & Charging
Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
Accurately charge orders in duly approved customer accounts and forward for verification.
Preparing proforma invoices.
Processing invoices once the goods are removed from the warehouse.Area 3: Handling Good Returns
Capture Good returns and follow up with QSHE for replacements.
Follow up with Invoicing Clerks to ensure the credit notes are proceeded and issued to the customer.
Inform the customer once the process of returns is complete.
Sensitize our customers on goods return policy and procedures.Area 4: Customer Care
Receive, address or route any customer queries appropriately.
Minimum Requirements
A minimum of a Diploma in a business field.
Partial (Level II) Professional qualification in Finance or Accounting.
At least 2 years’ experience in a similar organization.
Practical experience in use of MS packages and ERP systems.
FMCG industry.Competencies / Attributes
Interpersonal skills to effectively communicate with and manage customer expectations.
Good knowledge of products
Good communication skills
Excellent customer service skills.Relationships and working contacts
Internal – Sales and distribution, Warehousing, QSHE, Finance departments.
External- DistributorsWork Environment: This is role is based in Nairobi.
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Brand Manager – Premium Brands
KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-BMP-09-2018
Function / Division: Commercial
Grade: Grade 11
Supervisor / Manager Title: Marketing Manager
Job Purpose: Reporting to the Marketing Manager, the Brand Manager (Premium Brands) will be responsible for developing and executing brand strategies for the specific product segment to build brand equity and drive revenue and increase market share.
Responsibilities and Accountabilities
Area 1: Brand ManagementIn collaboration with the Marketing Manager, develop and execute successful Annual Brand Plans as well as Activity Recommendations aligned to the overall organizational objectives.
Though the comprehensive understanding of the business strategy, evaluate existing and recommend new or revised ideas/concepts aimed at growing the business.
Develop through the Line executions guidelines to ensure the plans are brought to life in the outlet level. Lead in the execution of the approved ideas/concepts.Area 2: Marketing Campaigns Development & Execution Management
Develop and execute marketing campaigns for the assigned market segment to enhance brand visibility and drive growth in sales.
Oversee the creation and management of Through the Line Marketing mix in line with approved Brand plans; this include all appropriate ATL, BTL and
Digital solutions that generate leads and facilitate the selling process while being consistent with the branding strategy.
Robust Evaluation of all Marketing initiatives and recommend ways to improve effectiveness in future campaignsArea 3: New Product Development
Responsible for mapping and developing new projects in line with potential new consumer segments
Managing the Innovation process from Consumer scoping via consumer research and appropriate Product development.
Identifying, assessing and developing the marketing mix elements that will commercialize the New Innovation brands.Area 5: Marketing Resource Management
A&P management in line with planned Business deliverables
Analyze and report on the return on investment of marketing campaigns and use this information to enhance returns on investment for all marketing initiatives.Minimum Requirements
A Bachelor’s degree in a business related field.
Membership to a relevant professional body will be an added advantage.
A least five (5) years’ experience in marketing or branding in a similar organisation.
Practical experience in use of MS packages and ERP systems.Competencies / Attributes
A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
Developed project and event management skills.
Self-starter able to work well within the team environment.
Ability to work well under pressure in a fast paced, demanding environment.
Proficient in the following computer software applications: Microsoft Office.
Ability to effectively communicate both internally and externally.
High level of integrity.Relationships and working contacts
Internal – Commercial team, Corporate Affairs and Plant Operations.
External – Clients, suppliers, distributors, Agencies.Work Environment: This is an office based role.
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Territory Sales Representatives
KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-TSRS-07-2018
Function / Division: Commercial
Department: Sales and Distribution
Supervisor / Manager Title: Sales Manager
Location: Mombasa & Kisumu
Job Purpose: Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
The roles will be based in Coast, Kisumu and Kericho regions.
Responsibilities and AccountabilitiesConduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.Minimum Requirements
Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Sales within a similar environment.
Membership in a professional body would be an added advantage.
Must possess a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.Competencies / Attributes
Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.Relationships and working contacts
Internal – Sales and distribution, marketing, warehousing.
External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists. -
Packaging Analyst Machinist Territory Sales Representative
KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-PA-05-2018-Nairobi
Job Purpose: Reporting to the Quality Specialist, the job holder will be responsible for ensuring packaging materials conform to the set standards and specification by carrying out the tests and reviewing the production process and quality management system to ensure it meets requirements.
Packaging Analyst Job AccountabilitiesAnalyse and test incoming dry goods as required by the quality management standards and make the necessary recommendations.
Implement the procedure on the release of finished goods to ensure quarantined products are not released until the status is verified.
Track all reworks through the production process to ensure completion and release.
Carry out inspection of imported bulk and cased goods when required and reports as necessary.
Work closely with production to ensure Work in Progress (WIP) complies with all process parameters during packaging and that the quality index of all products is continually improved.
Work with procurement department to ensure all quarantined raw materials are returned to suppliers and replaced with products that meet the required standards.
Monitor the daily storage and handling of raw materials, case goods to ensure they are managed in the appropriate manner through spot checks.
Maintain records for all supplies that do not meet the established standards and requirements and make recommendations in the review of supplier performance reviews.
In cases where deviations are identified, work with the operatives to establish the root cause of non-conformities and implement CAPAs.
Prepare and submit monthly reports on quality related problems with deliveries, production, and warehousing and customer complaints in accordance with the quality system.Requirements for the Packaging Analyst Job
A Diploma in Food Science and Technology/ Engineering/Biochemistry/Microbiology.
A Bachelor’s degree in in a relevant filed will be an added advantage.
At least three (3) years’ experience as a technician in a food manufacturing or quality control environment.
Practical experience in use of MS packages and ERP systems.Competencies / Attributes
A good understanding Quality, Health and Safety requirement in a production setting.
Knowledge of laboratory instrumentation and laboratory chemicals.
Experience in participating in the delivery of projects within a functional team.
In depth knowledge of the production process would be preferred.
Good attention to detail/eye for detail.
High level of integrityRelationships and working contacts
Internal – Purchasing and Production departments and other staff.
External- Suppliers
Work Environment: This is role is based in the production floor or warehouse.go to method of application »