Company Address: Address KWAL House,Enterprise Road, Industrial Area, Nairobi.

  • Territory Sales Representative

    Territory Sales Representative

    REF-TSR-04-2018-Coast Region
    Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
    The role will be based in Coast region.
    Function / Division: Commercial
    Department: Sales and Distribution
    Grade: Grade 8
    Supervisor / Manager Title: Sales Manager
    Job Purpose: The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
    Responsibilities and Accountabilities

    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
    Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

    Minimum Requirements

    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Must possess a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.

    Relationships and working contacts

    Internal – Sales and distribution, marketing, warehousing.
    External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

    Work Environment: This is a field based role with limited Office time.

  • Sales & Distribution – Internship 

Brands – Internship 

Plant Operations – Internship 

Maintenance – Internship

    Sales & Distribution – Internship Brands – Internship Plant Operations – Internship Maintenance – Internship

    Job Description
    Call for Internship We are currently having internship openings in our organization and we encourage applications from qualified applicants with the following qualifications:
    Sales & Distribution
    REF-SD-11-2017
    Location: Nairobi: 3, Nakuru: 1, Meru: 1, Mombasa: 2, Kisumu: 1 & Eldoret: 1
    Requirement

    Bachelor degree in business a business related course.
    Practical experience in use of MS packages
    Strong oral and written communication skills.
    Good persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    High levels of professionalism with internal and external customers.
    High level of integrity Proactive and can do attitude
    Organized and well planned Valid driving license.

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  • Microbiologist

    Microbiologist

    Perform microbiology tests on all finished products, line samples, special samples and raw materials as per established sampling plans and provide an analysis report.
    Job Responsibilities

    In collaboration with the Quality Specialist, define and update the specific quality procedures, instructions and tools which are directly related to microbiology.
    Perform microbiological tests on equipment and environment samples to ensure compliance to the legal specifications.
    Sample and conduct microbiological tests of factory water and chlorination as necessary and prepare a report including remedial actions where necessary.
    Prepare analysis reports outlining any abnormalities such as quality deviations, recommend corrective actions and on approval by the QSHE Manager oversee the implementation of the corrective action.
    Responsible for the general maintenance and management of the Microbiology Lab including the lab equipment.
    Responsible for the stock control and purchase requisition for consumables in microbiology lab.
    Participate in HACCP studies to provide assistances related to microbiology and food safety.
    Compile microbiology reports for as required.
    Lead the resolution of all microbiology issues or challenges encountered in the organisation.

    Requirements

    A diploma in Food Science and Technology/Biochemistry/Microbiology.
    A Bachelor’s degree in in a relevant filed will be an added advantage.
    At least three (3) years’ experience as a technician or in product development, manufacturing or quality control environment with exposure in microbiological tests.
    Practical experience in use of MS packages and ERP systems.

    Competencies/Attributes

    A good understanding of microbiology analysis.
    Knowledge of microbiology lab instrumentation and chemicals.
    Experience in participating in the delivery of projects within a functional team.
    In depth knowledge of the production process would be preferred.
    Good attention to detail/eye for detail.
    High level of integrity.

    Relationships and working contacts

    Internal – QSHE team, production staff, winery team and other staff.
    External – Suppliers – Customers, suppliers.

    Work Environment

    This role is based in the in the laboratory.

  • Territory Sales Manager

    Territory Sales Manager

    The job holder will be responsible for ensuring sales targets for the assigned territory are achieved effectively and efficiently, managing marketing activities within the territory and resolve as well as attend to customer queries and complaints.
    Territory Sales Manager Job Responsibilities
    Ensure the territory achieves given sales targets (Volume and Value) through hands on management of given accounts/ territory in line with the sales and distribution plans.
    Supervise, motivate and develop the territory sales representatives assigned in their areas to ensure maximum returns for the business.
    Regularly oversee the Territory Sales Representative visits to outlets to ensure that the 4A`s(Availability, Accessibility, Affordability and Activation) are being applied and address any skills gaps.
    Work in collaboration with the distributors and the Territory Sales Representatives to ensure stockiest and retail outlets in assigned territory are fully serviced as per agreed SLA`s.
    Oversee the execution of the merchandising and promotional activities as per approved plans in their assigned territory.
    Create value adding marketing/ business relationships, within the territory clients by resolving customer concerns and feedback.
    Collect information on market intelligence, analyze market competition within the territory and prepare reports on market trends, competitor to support decision making.
    Ensure call compliance, strike rate targets and outlet expansion is exceeded in the given territory as per SFA targets.
    Ensure adequate product listings and product visibility in outlets and monitoring brand trade performance through client call cycle schedules.
    Assist any KWAL regional budgeting activity assigned and drawing up of budgets for market activity recommendation.
    Requirements for the Territory Sales Manager Job
    Bachelor degree in a business related field.
    A Master’s Degree a relevant field will be an added advantage.
    A minimum of 5 years in sales and distribution within the FMCG Industry.
    Working knowledge in the respective area will be an added advantage.
    Possession of a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.
    Competencies/Attributes
    Ability to grow and develop new markets.
    Ability to coach, develop and lead a sales team.
    Highly developed stakeholder management skills.
    Excellent verbal and oral communication skills.
    Excellent persuasion, negotiation and influencing skills.
    Demonstrate sound judgment and problem solving skills.

  • Local Area Sales Representative

    Local Area Sales Representative

    Job Purpose: The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in a highly populated location. 
    Responsibilities and Accountabilities
    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.
    Minimum Requirements
    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Practical experience in use of MS packages and ERP systems.
    Competencies / Attributes
    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.
    Relationships and working contacts
    Internal – Sales and distribution, marketing, warehousing.
    External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.
    Work Environment: This is a field based role with limited Office time.
    Candidates based in the respective locality are encouraged to apply

  • Accounts Manager

    Accounts Manager

    Responsibilities for the Key Accounts Manager Job
    Achieve product availability targets through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI(Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with national sales plan.
    Aligning sales functional excellence to changing market demands to the market need of the assigned portfolio to ensure sustained business operations and growth.
    Establishing and managing winning trading relationships with the key contacts in the allocated portfolio for the overall benefit of the business.
    Using the SFA tool to analyse the market in terms of demand and use this information to manage metrics including calls, strike rate targets, outlet expansion, sales volume, profit, and expenses associated with selling products to the key accounts.
    Execute key distribution, placement, pricing and promotion initiatives within assigned accounts to achieve target sales revenue in a profitable manner.
    Collaborate with marketing teams regarding strategies to develop understanding of product distribution, placement, pricing and promotional initiatives.
    Effectively gather, interpret and utilize multiple information sources to develop customer-specific tactical plans and programs.
    Work in collaboration with distributors to ensure that the key accounts are fully serviced as per agreed SLAs.
    Organize and manage the available human capital within the department through training, development, performance management and proper positioning to ensure optimal productivity and high value services to internal and external customers.
    Key Accounts Manager Job Requirements
    Bachelor degree in Business field.
    A Master’s degree in a relevant field will be an added advantage.
    A minimum of 5 years’ experience in retail and experience with key accounts preferably in a beverage environment.
    Practical experience in use of MS packages and ERP systems.Competencies/Attributes
    A good appreciation of financial management concepts and profitability analysis.
    Ability to build and maintain strategic relationships.
    Good understanding of the sales environment and existing markets.
    Highly developed customer management skills.
    Passionate about achieving sales targets.
    Demonstrated problem solving abilities and solution implementation.
    High level of integrity.Relationships and working contacts
    Internal – sales and distribution, marketing and warehousing departments
    External – Key Accounts, potential customers, distributors.Work Environment
    This is an office based role with frequent field visits.

  • Procurement Supervisor – Sourcing

    Procurement Supervisor – Sourcing

    Reporting to the Procurement Manager, the job holder will be responsible for managing a world-class supplier network that provides superior value to KWAL by managing spend, creating sourcing strategies, negotiating commercial deals and contractual terms in line with the procurement policies and procedures.
    Job Purpose: The job holder will be responsible for managing a world-class supplier network that provides superior value to KWAL by managing spend, creating sourcing strategies, negotiating commercial deals and contractual terms in line with the procurement policies and procedures.
    Responsibilities and Accountabilities
    Work with the user departments to define the product requirements, liaise with the other Departments/Units on their procurement requirements, and also ascertain supplies specifications as may be required.
    Set up and maintain administrative arrangements for effective and efficient contract management, including stakeholder communication, governance, and performance monitoring arrangements, payments and file/record management.
    Oversee the preparation and enforcement of detailed tender specifications and performance standards to facilitate procurement of goods, works and services in compliance with procedures and regulations.
    Oversee all supplier due diligence activities including supplier risk profiling to ensure a good knowledge of the supplier to minimize procurement risk
    Identify and manage key supplier relationships with the aim of long-term saving on procurement cost while upholding quality including negotiations on contracts.
    Undertake research into best practice contract management and adopt these practices in the contract management practices of the company after approval.
    Provide operational advice on concepts, policies and procedures for international, regional and local procurement and ensure compliance with policies and procedures.
    Implement effective internal controls and ensure the proper design and functioning of ‘client-oriented’ procurement management systems.
    Review and handle the technical, commercial and legal aspects of procurement at all stages of the project cycle in consultation with the relevant departments.
    Conduct contractual monitoring to provide assurance of service delivery in line with strategy and contract and report on compliance and delivery performance.
    Continuously evaluate whether the procurements are at the best possible price in order to maximize profitability through market research.
    Develop and implement formal contingency sourcing plans as part of the business continuity planning framework for strategic commodities.
    Develop and maintain a framework for establishing and managing relationships with suppliers that enables supplier performance to be measured and improved continuously.
    Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.
    Minimum Requirements
    A Bachelor’s degree in Purchasing and Supplies or other relevant field.
    A professional qualification in supplies management will be an added advantage.
    Five (5) years’ experience in procurement in a similar environment, two (2) of which must be in strategic sourcing in an FMCG environment.
    Practical experience in use of MS packages and ERP systems.
    Competencies / Attributes
    Demonstrated ability to independently resolve complex problems in a timely manner with little guidance from management.
    Ability to draft, write and negotiate vendor contracts and agreements.
    Outstanding written, verbal communication, presentation and project management skills.
    Strong planning and organizational skills.
    High integrity.
    Relationships and working contacts
    Internal – Management, procurement staff.
    External – Vendors, suppliers.
    Work Environment
    This is an office based role

  • Commercial Support Executive

    Commercial Support Executive

    Responsibilities and Accountabilities
    Management of the Marketing Merchandising store which involves coordinating the receipt of materials as per approved specifications & quality guidelines as well as the coordination of dispatch of materials internally and externally to the Sales depots.
    Ensuring that the Marketing Merchandising store stock management is effectively and efficiently managed at all times.
    Support the Commercial Director to collate functional reports for business meetings.
    Support the Marketing Brand team with the execution of internal processes to facilitate purchases within the function.
    Liaise with the relevant service providers such as Agencies in implementation of marketing activities e.g. product launches, designing of branded materials, planning media activities
    Liaise with customer service and other departments to ensure customer enquires or complains are resolved in a timely manner.
    Manages correspondence and routes documents to appropriate offices and managers and prepares documents, spreadsheets and inter-office correspondence.
    Interacts with clients and all levels of staff, helps resolve complex inquiries and issues from both clients and staff.
    Provide support in the preparation and dispatch of proposals, presentations, charts, tables, memoranda and letters in the division.
    Supervises and coordinates support staff for administration, professional, technician, operational and related support activity services.
    Manage the divisional petty cash and prepare and submit monthly reconciliation reports to finance.
    Schedule and maintain calendar of appointments, meetings and travel itinerary for senior level executives in the department.
    Manage & updates divisions leave rota/calendar
    Manage & updates direct customer/key distributor database
    Co-custodian with Market information Executive, database of commercial database on server
    Minimum Requirements
    A Bachelor’s degree in a business related field.
    Membership to a relevant professional body will be an added advantage.
    A least three (3) years’ experience in marketing or branding in a similar organization.
    Practical experience in use of MS packages and ERP systems.
    Competencies / Attributes
    A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
    Developed project and event management skills.
    Self-starter able to work well within the team environment.
    Ability to work well under pressure in a fast paced, demanding environment.
    Proficient in the following computer software applications: Microsoft Office.
    Ability to effectively communicate both internally and externally.
    High level of integrity.
    Relationships and working contacts
    Internal – Directors, departmental heads and other staff.
    External – Clients, visitors, suppliers.
    Work Environment: This is an office based role.

  • Customer Service Assistant

    Customer Service Assistant

    REF-CSA-01-2017-Nairobi
    Reporting to the Customer Service Officer, the job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: Customer Service Officer
    Location: Nairobi
    Job Purpose: The job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
    Responsibilities and Accountabilities
    Receive and process customer orders in an accurate and timely order.
    Liaise with the Accounts Assistant –Credit Control to confirm the credit status of customers for all credit sales .
    Monitoring and administering the issuance of Credit/Debit Notes as appropriate.
    Receive, address or route any customer queries appropriately.
    Prepare daily consolidated sales and accounts statement reports.
    Minimum Requirements
    A minimum of a Diploma in a business field.
    At least 1 year experience in a similar organization.
    Practical experience in use of MS packages and ERP systems.
    Competencies / Attributes
    Interpersonal skills to effectively communicate with and manage customer expectations.
    Good knowledge of products
    Good communication skills
    Excellent customer service skills.
    Relationships and working contacts
    Internal – Commercial and Supply Chain Team
    External – Distributors.
    Work Environment: This is an office based role

  • Area Representatives Sales Representative

    Area Representatives Sales Representative

    Reporting to the Sales Managers, the Job Holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in a highly populated location.The Local Area Representatives will be based in the following regions;
    Nakuru Town ( 1 Post)
    Nanyuki (1 Post)
    Candidates based in the respective localities are encouraged to apply.The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in a highly populated location.
    Responsibilities for the Area Representatives Job
    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.
    Area Representatives Job Requirements
    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Practical experience in use of MS packages and ERP systems.
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