Company Address: Address KWAL House,Enterprise Road, Industrial Area, Nairobi.

Brand Manager – Premium Brands

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-BMP-09-2018
Function / Division: Commercial
Grade: Grade 11
Supervisor / Manager Title: Marketing Manager
Job Purpose: Reporting to the Marketing Manager, the Brand Manager (Premium Brands) will be responsible for developing and executing brand strategies for the specific product segment to build brand equity and drive revenue and increase market share.
Responsibilities and Accountabilities
Area 1: Brand Management

In collaboration with the Marketing Manager, develop and execute successful Annual Brand Plans as well as Activity Recommendations aligned to the overall organizational objectives.
Though the comprehensive understanding of the business strategy, evaluate existing and recommend new or revised ideas/concepts aimed at growing the business.
Develop through the Line executions guidelines to ensure the plans are brought to life in the outlet level. Lead in the execution of the approved ideas/concepts.

Area 2: Marketing Campaigns Development & Execution Management

Develop and execute marketing campaigns for the assigned market segment to enhance brand visibility and drive growth in sales.
Oversee the creation and management of Through the Line Marketing mix in line with approved Brand plans; this include all appropriate ATL, BTL and
Digital solutions that generate leads and facilitate the selling process while being consistent with the branding strategy.
Robust Evaluation of all Marketing initiatives and recommend ways to improve effectiveness in future campaigns

Area 3: New Product Development

Responsible for mapping and developing new projects in line with potential new consumer segments
Managing the Innovation process from Consumer scoping via consumer research and appropriate Product development.
Identifying, assessing and developing the marketing mix elements that will commercialize the New Innovation brands.

Area 5: Marketing Resource Management

A&P management in line with planned Business deliverables
Analyze and report on the return on investment of marketing campaigns and use this information to enhance returns on investment for all marketing initiatives.

Minimum Requirements

A Bachelor’s degree in a business related field.
Membership to a relevant professional body will be an added advantage.
A least five (5) years’ experience in marketing or branding in a similar organisation.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
Developed project and event management skills.
Self-starter able to work well within the team environment.
Ability to work well under pressure in a fast paced, demanding environment.
Proficient in the following computer software applications: Microsoft Office.
Ability to effectively communicate both internally and externally.
High level of integrity.

Relationships and working contacts

Internal – Commercial team, Corporate Affairs and Plant Operations.
External – Clients, suppliers, distributors, Agencies.

Work Environment: This is an office based role.

October 26, 2024
Territory Sales Representatives

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-TSRS-07-2018
Function / Division: Commercial
Department: Sales and Distribution
Supervisor / Manager Title: Sales Manager
Location: Mombasa & Kisumu
Job Purpose: Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
The roles will be based in Coast, Kisumu and Kericho regions.
Responsibilities and Accountabilities

Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

Minimum Requirements

Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Sales within a similar environment.
Membership in a professional body would be an added advantage.
Must possess a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.

Relationships and working contacts

Internal – Sales and distribution, marketing, warehousing.
External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

October 25, 2024
Packaging Analyst Machinist Territory Sales Representative

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-PA-05-2018-Nairobi
Job Purpose: Reporting to the Quality Specialist, the job holder will be responsible for ensuring packaging materials conform to the set standards and specification by carrying out the tests and reviewing the production process and quality management system to ensure it meets requirements.
Packaging Analyst Job Accountabilities

Analyse and test incoming dry goods as required by the quality management standards and make the necessary recommendations.
Implement the procedure on the release of finished goods to ensure quarantined products are not released until the status is verified.
Track all reworks through the production process to ensure completion and release.
Carry out inspection of imported bulk and cased goods when required and reports as necessary.
Work closely with production to ensure Work in Progress (WIP) complies with all process parameters during packaging and that the quality index of all products is continually improved.
Work with procurement department to ensure all quarantined raw materials are returned to suppliers and replaced with products that meet the required standards.
Monitor the daily storage and handling of raw materials, case goods to ensure they are managed in the appropriate manner through spot checks.
Maintain records for all supplies that do not meet the established standards and requirements and make recommendations in the review of supplier performance reviews.
In cases where deviations are identified, work with the operatives to establish the root cause of non-conformities and implement CAPAs.
Prepare and submit monthly reports on quality related problems with deliveries, production, and warehousing and customer complaints in accordance with the quality system.

Requirements for the Packaging Analyst Job

A Diploma in Food Science and Technology/ Engineering/Biochemistry/Microbiology.
A Bachelor’s degree in in a relevant filed will be an added advantage.
At least three (3) years’ experience as a technician in a food manufacturing or quality control environment.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

A good understanding Quality, Health and Safety requirement in a production setting.
Knowledge of laboratory instrumentation and laboratory chemicals.
Experience in participating in the delivery of projects within a functional team.
In depth knowledge of the production process would be preferred.
Good attention to detail/eye for detail.
High level of integrity

Relationships and working contacts

Internal – Purchasing and Production departments and other staff.
External- Suppliers
Work Environment: This is role is based in the production floor or warehouse.

go to method of application »

October 25, 2024
Territory Sales Representative

REF-TSR-04-2018-Coast Region
Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
The role will be based in Coast region.
Function / Division: Commercial
Department: Sales and Distribution
Grade: Grade 8
Supervisor / Manager Title: Sales Manager
Job Purpose: The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
Responsibilities and Accountabilities

Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

Minimum Requirements

Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Sales within a similar environment.
Membership in a professional body would be an added advantage.
Must possess a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.

Relationships and working contacts

Internal – Sales and distribution, marketing, warehousing.
External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

Work Environment: This is a field based role with limited Office time.

October 25, 2024
Sales & Distribution – Internship Brands – Internship Plant Operations – Internship Maintenance – Internship

Job Description
Call for Internship We are currently having internship openings in our organization and we encourage applications from qualified applicants with the following qualifications:
Sales & Distribution
REF-SD-11-2017
Location: Nairobi: 3, Nakuru: 1, Meru: 1, Mombasa: 2, Kisumu: 1 & Eldoret: 1
Requirement

Bachelor degree in business a business related course.
Practical experience in use of MS packages
Strong oral and written communication skills.
Good persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
High levels of professionalism with internal and external customers.
High level of integrity Proactive and can do attitude
Organized and well planned Valid driving license.

go to method of application »

October 25, 2024
Microbiologist

Perform microbiology tests on all finished products, line samples, special samples and raw materials as per established sampling plans and provide an analysis report.
Job Responsibilities

In collaboration with the Quality Specialist, define and update the specific quality procedures, instructions and tools which are directly related to microbiology.
Perform microbiological tests on equipment and environment samples to ensure compliance to the legal specifications.
Sample and conduct microbiological tests of factory water and chlorination as necessary and prepare a report including remedial actions where necessary.
Prepare analysis reports outlining any abnormalities such as quality deviations, recommend corrective actions and on approval by the QSHE Manager oversee the implementation of the corrective action.
Responsible for the general maintenance and management of the Microbiology Lab including the lab equipment.
Responsible for the stock control and purchase requisition for consumables in microbiology lab.
Participate in HACCP studies to provide assistances related to microbiology and food safety.
Compile microbiology reports for as required.
Lead the resolution of all microbiology issues or challenges encountered in the organisation.

Requirements

A diploma in Food Science and Technology/Biochemistry/Microbiology.
A Bachelor’s degree in in a relevant filed will be an added advantage.
At least three (3) years’ experience as a technician or in product development, manufacturing or quality control environment with exposure in microbiological tests.
Practical experience in use of MS packages and ERP systems.

Competencies/Attributes

A good understanding of microbiology analysis.
Knowledge of microbiology lab instrumentation and chemicals.
Experience in participating in the delivery of projects within a functional team.
In depth knowledge of the production process would be preferred.
Good attention to detail/eye for detail.
High level of integrity.

Relationships and working contacts

Internal – QSHE team, production staff, winery team and other staff.
External – Suppliers – Customers, suppliers.

Work Environment

This role is based in the in the laboratory.

October 25, 2024
Sales Assistant Invoicing Clerks Sales Officer

REF-SA-09-2018
Function / Division: Commercial
Grade: 6
Supervisor / Manager Title: Sales Officer
Location: Depots
Reporting to the Sales Officer, the job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors.
Responsibilities and Accountabilities
Area 1: Order Generation

Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability at KWAL.
Receive the order via mail and fill it in the sage system to generate an order document.
Key in customer orders in an accurate and timely manner.
Ensure delivery turnaround time of 24 hours for customer orders.
Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
Prepare daily consolidated sales, out of stock, daily sales tracking.
Ensure all the customers’ orders are fully processed, dispatched and delivered.
Ensuring customers cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.
Delivery trucks utilization management and tracking.

Area 2: Order Processing & Charging

Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
Accurately charge orders in duly approved customer accounts and forward for verification.
Preparing proforma invoices.
Processing invoices once the goods are removed from the warehouse.

Area 3: Handling Good Returns

Capture Good returns and follow up with QSHE for replacements.
Follow up with Invoicing Clerks to ensure the credit notes are proceeded and issued to the customer.
Inform the customer once the process of returns is complete.
Sensitize our customers on goods return policy and procedures.

Area 4: Customer Care

Receive, address or route any customer queries appropriately.

Minimum Requirements

A minimum of a Diploma in a business field.
Partial (Level II) Professional qualification in Finance or Accounting.
At least 2 years’ experience in a similar organization.
Practical experience in use of MS packages and ERP systems.
FMCG industry.

Competencies / Attributes

Interpersonal skills to effectively communicate with and manage customer expectations.
Good knowledge of products
Good communication skills
Excellent customer service skills.

Relationships and working contacts

Internal – Sales and distribution, Warehousing, QSHE, Finance departments.
External- Distributors

Work Environment: This is role is based in Nairobi.

go to method of application »

October 25, 2024
Brand Manager – Premium Brands

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-BMP-09-2018
Function / Division: Commercial
Grade: Grade 11
Supervisor / Manager Title: Marketing Manager
Job Purpose: Reporting to the Marketing Manager, the Brand Manager (Premium Brands) will be responsible for developing and executing brand strategies for the specific product segment to build brand equity and drive revenue and increase market share.
Responsibilities and Accountabilities
Area 1: Brand Management

In collaboration with the Marketing Manager, develop and execute successful Annual Brand Plans as well as Activity Recommendations aligned to the overall organizational objectives.
Though the comprehensive understanding of the business strategy, evaluate existing and recommend new or revised ideas/concepts aimed at growing the business.
Develop through the Line executions guidelines to ensure the plans are brought to life in the outlet level. Lead in the execution of the approved ideas/concepts.

Area 2: Marketing Campaigns Development & Execution Management

Develop and execute marketing campaigns for the assigned market segment to enhance brand visibility and drive growth in sales.
Oversee the creation and management of Through the Line Marketing mix in line with approved Brand plans; this include all appropriate ATL, BTL and
Digital solutions that generate leads and facilitate the selling process while being consistent with the branding strategy.
Robust Evaluation of all Marketing initiatives and recommend ways to improve effectiveness in future campaigns

Area 3: New Product Development

Responsible for mapping and developing new projects in line with potential new consumer segments
Managing the Innovation process from Consumer scoping via consumer research and appropriate Product development.
Identifying, assessing and developing the marketing mix elements that will commercialize the New Innovation brands.

Area 5: Marketing Resource Management

A&P management in line with planned Business deliverables
Analyze and report on the return on investment of marketing campaigns and use this information to enhance returns on investment for all marketing initiatives.

Minimum Requirements

A Bachelor’s degree in a business related field.
Membership to a relevant professional body will be an added advantage.
A least five (5) years’ experience in marketing or branding in a similar organisation.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
Developed project and event management skills.
Self-starter able to work well within the team environment.
Ability to work well under pressure in a fast paced, demanding environment.
Proficient in the following computer software applications: Microsoft Office.
Ability to effectively communicate both internally and externally.
High level of integrity.

Relationships and working contacts

Internal – Commercial team, Corporate Affairs and Plant Operations.
External – Clients, suppliers, distributors, Agencies.

Work Environment: This is an office based role.

October 25, 2024
Territory Sales Representatives

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-TSRS-07-2018
Function / Division: Commercial
Department: Sales and Distribution
Supervisor / Manager Title: Sales Manager
Location: Mombasa & Kisumu
Job Purpose: Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
The roles will be based in Coast, Kisumu and Kericho regions.
Responsibilities and Accountabilities

Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

Minimum Requirements

Bachelor degree in business a business related course.
A minimum of 3 years’ experience in Sales within a similar environment.
Membership in a professional body would be an added advantage.
Must possess a clean and valid driving license.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

Strong oral and written communication skills.
Excellent Persuasion, negotiation and influencing Skills.
Drive for results with no excuses.
Ability to work independently with limited supervision, under pressure and meet deadlines.
High levels of professionalism with internal and external customers.
High level of integrity.

Relationships and working contacts

Internal – Sales and distribution, marketing, warehousing.
External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

October 25, 2024
Packaging Analyst Machinist Territory Sales Representative

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:
REF-PA-05-2018-Nairobi
Job Purpose: Reporting to the Quality Specialist, the job holder will be responsible for ensuring packaging materials conform to the set standards and specification by carrying out the tests and reviewing the production process and quality management system to ensure it meets requirements.
Packaging Analyst Job Accountabilities

Analyse and test incoming dry goods as required by the quality management standards and make the necessary recommendations.
Implement the procedure on the release of finished goods to ensure quarantined products are not released until the status is verified.
Track all reworks through the production process to ensure completion and release.
Carry out inspection of imported bulk and cased goods when required and reports as necessary.
Work closely with production to ensure Work in Progress (WIP) complies with all process parameters during packaging and that the quality index of all products is continually improved.
Work with procurement department to ensure all quarantined raw materials are returned to suppliers and replaced with products that meet the required standards.
Monitor the daily storage and handling of raw materials, case goods to ensure they are managed in the appropriate manner through spot checks.
Maintain records for all supplies that do not meet the established standards and requirements and make recommendations in the review of supplier performance reviews.
In cases where deviations are identified, work with the operatives to establish the root cause of non-conformities and implement CAPAs.
Prepare and submit monthly reports on quality related problems with deliveries, production, and warehousing and customer complaints in accordance with the quality system.

Requirements for the Packaging Analyst Job

A Diploma in Food Science and Technology/ Engineering/Biochemistry/Microbiology.
A Bachelor’s degree in in a relevant filed will be an added advantage.
At least three (3) years’ experience as a technician in a food manufacturing or quality control environment.
Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

A good understanding Quality, Health and Safety requirement in a production setting.
Knowledge of laboratory instrumentation and laboratory chemicals.
Experience in participating in the delivery of projects within a functional team.
In depth knowledge of the production process would be preferred.
Good attention to detail/eye for detail.
High level of integrity

Relationships and working contacts

Internal – Purchasing and Production departments and other staff.
External- Suppliers
Work Environment: This is role is based in the production floor or warehouse.

go to method of application »

October 25, 2024