Jobs Kenya

Company Address: Address KWAL House,Enterprise Road, Industrial Area, Nairobi.

  • Territory Sales Representative

    Territory Sales Representative

    REF-TSRS-04-2020
    2 Positions
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: Sales Manager
    Location: Various
    Reporting to the respective Territory Sales Manager, the job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
    The roles will be based in Kisumu & Eldoret regions.
    Job Purpose: The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
    Responsibilities and Accountabilities

    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customers in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Proactively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
    Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

    Minimum Requirements

    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Must possess a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.

    Relationships and working contacts

    Internal – Sales and distribution, marketing, warehousing.
    External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

    Work Environment: This is a field based role with limited Office time.

  • Store Clerk Quality Assurance Technologist

    Store Clerk Quality Assurance Technologist

    Introduction     
    The job holder will be responsible for the timely receiving and dispatch of dry goods, finished goods or bonded goods while keeping proper safe custody of the finished/materials stock and records as per the laid down policies and procedures.
        
    Specification     

    Receive all the in-bound stock items from contracted suppliers (dry materials, imported finished and bulk goods) or production /other warehouses (Finished goods) into the store after due evaluation in line with the laid down policies and procedures.
    Confirm that the received stock items against approved LPOs/Indents conform to the set quality standards requirements and are correctly and promptly posted into bin cards and system.
    Collate and submit all payment receipts, delivery notes, Goods Receipt Notes, Inspection & Acceptance Forms, and invoices to finance in a timely manner to facilitate update of customer balances and processing of payments.
    Promptly issue items held in stock to the relevant recipients in correct quantities in accordance with the approved policies and procedures.
    Advice the Store Controller when the stock levels reach the re-order levels as per procedure/work instructions.
    Facilitate regular/quarterly stock takes in the assigned stores and account for any variances.
    Prepare and complete all necessary paperwork or data entry for production, quality, and safety records relating to the store.
    Ensure goods received are properly arranged/stacked in accordance with pre-marked lot/batch numbers with clear gangways left between adjacent stacks to facilitate an effective stock rotation/FIFO.

    Requirements     

    A diploma in stores management or related field
    At least 2 years’ stores management experience in a similar environment. .
    Practical experience in use of MS packages and ERP systems.

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  • Machine Operator- Winery Security Officer

    Machine Operator- Winery Security Officer

    Introduction
    Under guidance of the Blender, the Job holder is responsible for blending of spirits, wines, juices and RTD, receipt of raw materials, offloading of bulk wine and spirits, dispatch of product for bottling, and management of cellar equipment hygiene and tidiness. The position follows standard work methods and practices safe work habits to ensure Primary Production is as efficient and safe as possible.Specification

    Area 1: Blending

    Under moderate supervision, performs basic, routine wine making and blending tasks including but not limited to: CIP and sanitizing Cellar fittings, hoses, fixed process lines, tanks, pumps, filters and water processing equipment.
    Bulk product movements including racking, filtration, bulk offloading–set up and transfer of wine, spirit and juice to and from tanks, drums and tanker trucks
    Blending of bulk for packaging in line with instructions provided and Making corrections to blended bulk wine, spirit and juice after a confirmation of the calculations by a Blender
    Active participant in Winery 5S program
    Participate actively in the winery MDWT team and meet set targets on the agreed upon goals
    Measure and calculate routine workplace data.
    Keep confidentiality on product related formulations and information
    Responsible for compliance with the requirements of SOPs, policies and corporate operational efficiency/environmental measures cascaded to this position. This is done by supporting programs at each location for conservation, energy efficiency, and recycling, which are critical for our operations to achieve tangible results
    Follow safe operating procedures, support safety programs and policies to safeguard product/ personal safety, company property, environmental and team member’s safety
    Monitor process parameters;-Pressure, temperature, volumes, fermentation progress, Filtration efficiency and report deviations as soon as they occur.
    Proper identification of Bulk and raw materials
    Filtration of wine and availing sufficient quantity for Kingfisher use. Record volumes of wine at different process steps in the wine job ticket.

    Area 2: Report

    Cleaning logs
    Works order input/ output reconciliation reports
    Pasteurization logs
    Fermentation logs
    Material Receipt Reports
    MDWT reports
    5s reports
    Safety reports

    Area 3: Safety

    Work in line with the requirements of the Best Safety, Occupational, Health and Good Manufacturing
    Identify work place hazards for permanent removal

    Requirements

    A diploma in Food Science and Technology
    A degree in Food Science and Technology is an added advantage
    At least one (1) years’ experience in a manufacturing company
    Practical experience in use of MS packages and ERP systems.

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  • HORECA Manager Territory Sales Representatives

    HORECA Manager Territory Sales Representatives

    Department: Sales and Distribution
    Supervisor / Manager Title: National Sales Manager
    Location: Nairobi
    Job Purpose: The job holder will be responsible for driving volume and profit growth on annual, monthly & brand basis in the hotels & Restaurants they manage as well as manage relationships with the HORECA accounts.
    Responsibilities and Accountabilities
    Area 1: HORECA Strategies Development

    Develop and implement strategies and tactical plans for HORECAS to ensure sustained business growth in the assigned customer market in line with the overall Commercial Division plans.
    Effectively gather, interpret and utilize multiple information sources to develop customer-specific tactical plans and programs.
    Collaborate with marketing teams regarding strategies to develop understanding of product distribution, placement, pricing and promotional initiatives

    Area 2: Trade Development

    Achieve product availability targets through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with national sales plan.
    Using the SFA tool to analyse the market in terms of demand and use this information to manage metrics including calls, strike rate targets, outlet expansion, sales volume, profit, and expenses associated with selling products to the HORECAS.

    Area 3: HORECAS Management

    Ensure that the HORECAS are fully serviced as per agreed SLAs.
    Execute key distribution, placement, pricing and promotion initiatives within assigned accounts to achieve target sales revenue in a profitable manner.
    Recruit and serve HORECA outlets to the satisfaction of outlet owners and meet the company’s objectives.
    Debt management within the approved credit policies

    Area 4: Relationship Management

    Establishing and managing winning trading relationships with the key contacts in the allocated portfolio for the overall benefit of the business.
    Aligning sales functional excellence to changing market demands to the market need of the assigned portfolio to ensure sustained business operations and growth

    Area 5: Team management

    Organize and manage the available human capital within the department through training, development, performance management and proper positioning to ensure optimal productivity and high value services to internal and external customers.

    Minimum Requirements

    Bachelor degree in Business field.
    A Master’s degree in a relevant field will be an added advantage.
    A minimum of 5 years’ experience in retail and experience with HORECAS preferably in a beverage environment.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Strong leadership and team management skills.
    A good appreciation of financial management concepts and profitability analysis.
    Ability to build and maintain strategic relationships.
    Good understanding of the sales environment and existing markets.
    Highly developed customer management skills.
    Passionate about achieving sales targets.
    Demonstrated problem solving abilities and solution implementation.
    High level of integrity.

    Relationships and working contacts

    Internal – sales and distribution, marketing and warehousing departments
    External – HORECAS, potential customers, distributors.

    Work Environment: This is an field based role.

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  • Marketing Intern Internal Audit Intern

    Marketing Intern Internal Audit Intern

    Contract Type: Contract 6 Months
    Job Description
    The job holder will be responsible for supporting the Brand Managers and Marketing Operations Manager to execute marketing campaigns for the assigned market segment to enhance brand visibility and drive growth in sales.
    Responsibilities
    Marketing
    Qualifications
    Bachelor’s degree with a Marketing major

    go to method of application »

  • HORECA Manager Sales Representative – HORECAS Territory Sales Representatives

    HORECA Manager Sales Representative – HORECAS Territory Sales Representatives

    Job Ref: REF-TSRS-08-2019
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: Sales Manager
    Location: Various
    Job Purpose: Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue. The roles will be based in various regions.
    Responsibilities and Accountabilities

    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
    Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

    Minimum Requirements

    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Must possess a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.

    Relationships and working contacts

    Internal – Sales and distribution, marketing, warehousing.
    External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

    Work Environment
    This is a field based role with limited Office time.

    go to method of application »

  • Territory Sales Manager

    Territory Sales Manager

    REF-TSM-KSM-06-2019
    Reporting to the National Sales Manager, the job holder will be responsible for ensuring sales targets for the assigned region are achieved effectively and efficiently, managing marketing activities within the territory and resolve as well as attend to customer queries and complaints.
    The role will be based in Kisumu Region.
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: National Sales Manager
    Job Purpose: The job holder will be responsible for ensuring sales targets for the assigned region are achieved effectively and efficiently, managing marketing activities within the territory and resolve as well as attend to customer queries and complaints.
    Responsibilities and Accountabilities

    Area 1: Trade development

    Ensure the territory achieves given sales targets (Volume and Value) through hands on management of given accounts/ territory in line with the sales and distribution plans.
    Ensure call compliance, strike rate targets and outlet expansion is exceeded in the given territory as per SFA targets
    Ensure adequate product listings and product visibility in outlets and monitoring brand trade performance through client call cycle schedules
    Oversee the execution of the merchandising and promotional activities as per approved plans in their assigned territory.
    Create value adding marketing/ business relationships, within the territory clients by resolving customer concerns and feedback.
    Collect information on market intelligence, analyze market competition within the territory and prepare reports on market trends, competitor to support decision making.

    Area 2: Team management

    Supervise, motivate and develop the territory sales representatives assigned in their areas to ensure maximum returns for the business.

    Regularly oversee the Territory Sales Representative visits to outlets to ensure that the 4A`s(Availability, Accessibility, Affordability and Activation) are being applied and address any skills gaps.

    Area 3: Distributor Management

    Work in collaboration with the distributors and the Territory Sales Representatives to ensure stockiest and retail outlets in assigned territory are fully serviced as per agreed SLA`s.

    Area 4: Budget Management

    Assist any KWAL regional budgeting activity assigned and drawing up of budgets for market activity recommendation.

    Minimum Requirements

    Bachelor degree in a business related field.
    A Master’s Degree a relevant field will be an added advantage.
    A minimum of 5 years in sales and distribution within the FMCG Industry.
    Working knowledge in the respective area will be an added advantage.
    Possession of a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Ability to grow and develop new markets.
    Ability to coach, develop and lead a sales team.
    Highly developed stakeholder management skills.
    Excellent verbal and oral communication skills.
    Excellent persuasion, negotiation and influencing skills.
    Demonstrate sound judgment and problem solving skills.
    High level of integrity

    Relationships and working contacts

    Internal – Sales and distribution, finance, marketing and warehousing.
    External – Consumers, Drinks Venues, HORECA, Modern Trade, distributors, stockists.

    Work Environment
    This is a field based role with minimal office duties.

  • Territory Sales Representatives

    Territory Sales Representatives

    REF-TSRS-03-2019
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: Sales Manager
    Job Purpose: Reporting to the respective Territory Sales Manager, the job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.
    The roles will be based in various regions.
    Responsibilities and Accountabilities

    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
    Receive, follow up and resolve all customer queries and complaints in collabollation with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

    Minimum Requirements

    Bachelor degree in business a business related course.
    A minimum of 3 years’ experience in Sales within a similar environment.
    Membership in a professional body would be an added advantage.
    Must possess a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.

    Competencies / Attributes

    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.

    Relationships and working contacts

    Internal – Sales and distribution, marketing, warehousing.
    External – Consumers, drinks venues, modern trade, HORECA, distributors, stockists.

    Work Environment
    This is a field based role with limited Office time.

  • Sales Representative – Key Accounts Sales Assistants – Order Processing Sales Officer – Order Processing

    Sales Representative – Key Accounts Sales Assistants – Order Processing Sales Officer – Order Processing

    Job Description

    REF-KA-10-2018
    Function / Division: Commercial
    Department: Sales and Distribution
    Grade: 8
    Supervisor / Manager Title: Key Accounts Manager
    Job Purpose: The job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the Key Accounts Segment.
    Responsibilities and Accountabilities
    Area 1: 4 A’s Execution

    Achieve product availability targets for the assigned out through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
    Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
    Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
    Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.

    Area 2: Sales Revenue Growth

    Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
    Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
    Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
    Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
    Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
    Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

    Area 3: Debt Management

    Ensure Account payment and Reconciliations are done on Time to avoid supply inconsistencies.
    Ensure Accounts operates within the stated credit limits

    Area 4: Relationship Management.

    Ensuring orders are delivered OTIF.
    Build, Manage and Maintain good strong long term customer Relationship with Kenya Wines Agencies and the key partners.
    Ensure Timely address of Customers queries.
    Ensuring Immediate Customer Feedback.
    Ensuring OTIF through Timely liaising with Customer Service Department and delivery team.

    Area 5: Merchandising

    Ensure products are clean and presentable at all times
    Prepare the orders at Branch level.
    Check on the slow moving items and advise their heads on the same.
    Check on overstocks in the branches, liaise with the relevant account representatives to return to the warehouse.
    Checking on the short expiries in the branches and informing their key reps on the same in order to get a perfect solution. (communicate expiries three months in advance)
    Ensure shelf prices are correct, well-marked and shelf labels are properly marked.
    Remove any damaged stocks from the shelves and arrange for returns to their warehouse for credit notes to be issued.
    Collect market intelligence. (reporting competitor activities)
    Report customer complaints so that action can be taken by development and marketing team

    Area 5: Prospect, Open and Develop New Opportunities/Customers

    Identify Potential New Accounts and open the accounts directly with Kwal to grow business and Drive Volumes.

    Area 6: Timely Reporting and Feedback.

    The Key accounts Representative should give feedback on time for purposes of planning and forecasting.
    Gather and Report market intelligence.

    Minimum Requirements

    Bachelor degree in business a business related course.
    Membership in a professional body would be an added advantage.
    A minimum of 3 years’ experience in retail and experience with Supermarkets or Key accounts preferably in a beverage environment.

    Competencies / Attributes

    Possession of a clean and valid driving license.
    Practical experience in use of MS packages and ERP systems.
    Strong oral and written communication skills.
    Excellent Persuasion, negotiation and influencing Skills.
    Drive for results with no excuses.
    Ability to work independently with limited supervision, under pressure and meet deadlines.
    High levels of professionalism with internal and external customers.
    High level of integrity.

    Relationships and working contacts

    Internal – sales and distribution, marketing and Customer Care departments
    External – Key Accounts, potential customers, distributors.

    Work Environment: This is a field based role.

    go to method of application »

  • Sales Assistant Invoicing Clerks Sales Officer

    Sales Assistant Invoicing Clerks Sales Officer

    REF-SA-09-2018
    Function / Division: Commercial
    Grade: 6
    Supervisor / Manager Title: Sales Officer
    Location: Depots
    Reporting to the Sales Officer, the job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors.
    Responsibilities and Accountabilities
    Area 1: Order Generation

    Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability at KWAL.
    Receive the order via mail and fill it in the sage system to generate an order document.
    Key in customer orders in an accurate and timely manner.
    Ensure delivery turnaround time of 24 hours for customer orders.
    Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
    Prepare daily consolidated sales, out of stock, daily sales tracking.
    Ensure all the customers’ orders are fully processed, dispatched and delivered.
    Ensuring customers cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.
    Delivery trucks utilization management and tracking.

    Area 2: Order Processing & Charging

    Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
    Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
    Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
    Accurately charge orders in duly approved customer accounts and forward for verification.
    Preparing proforma invoices.
    Processing invoices once the goods are removed from the warehouse.

    Area 3: Handling Good Returns

    Capture Good returns and follow up with QSHE for replacements.
    Follow up with Invoicing Clerks to ensure the credit notes are proceeded and issued to the customer.
    Inform the customer once the process of returns is complete.
    Sensitize our customers on goods return policy and procedures.

    Area 4: Customer Care

    Receive, address or route any customer queries appropriately.

    Minimum Requirements

    A minimum of a Diploma in a business field.
    Partial (Level II) Professional qualification in Finance or Accounting.
    At least 2 years’ experience in a similar organization.
    Practical experience in use of MS packages and ERP systems.
    FMCG industry.

    Competencies / Attributes

    Interpersonal skills to effectively communicate with and manage customer expectations.
    Good knowledge of products
    Good communication skills
    Excellent customer service skills.

    Relationships and working contacts

    Internal – Sales and distribution, Warehousing, QSHE, Finance departments.
    External- Distributors

    Work Environment: This is role is based in Nairobi.

    go to method of application »