Company Address: Address kenya

  • Driver/ Office Messenger

    Driver/ Office Messenger

    Main features
    To provide secure and timely driving services to transport HaC staff and/or goods.
    Objective of the function
    Responsible to the Finance Administrator for the proper maintenance of assigned HaC vehicle; safe and timely delivery of HaC staff, material supplies & correspondence to the designated destinations within and outside Nairobi.
    Place in the organization: The driver is responsible and accountable to the Finance Administrator
    Result areas:

    Secure & timely transportation of staff & goods
    Prepare a weekly transport plan and register transportation requests by HaC staff.Provide secure and timely driving services to transport staff and/or goods.
    Load and offload luggage, goods and other material supplies with due regard to safety of goods and people.
    Facilitate airport pick up and drop off for HaC staff & visitors.
    Ensure well-maintained & serviced vehicle
    Schedule annual vehicle examination for service vehicles with the Transportation Department and apply for the renewal for the vehicle license.
    Determine when and what kind of maintenance the vehicle needs, keep track of general maintenance schedules, especially car tyre condition.
    Ensure sound running of the vehicles assigned and arrange minor repairs where necessary.
    Check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside.
    Maintain the vehicle in a clean and neat manner.
    Maintain radio and telephone contact with the line manger during field missions.
    Maintain vehicles log sheets on a daily basis: maintain records of motor vehicle’s daily activity showing journey, mileage, consumables and signature of authorising officer.
    Adhere to the HaC safety and security policy, observe traffic and safety precautions to prevent motor vehicle accident and traffic violations.
    Annually undertake a first aid refresher training to be able to offer first aid services in case of accidents.
    Keep track of timely car insurance renewals.
    Update monthly mileage records.
    Maintain log book of each service vehicle on daily basis.
    Ensure secure & timely delivery and dispatch of office correspondence
    Deliver payment transfers to the bank and/or the suppliers.
    Assist with postage and with pick up of office purchases.
    Conduct cash purchases for office expenditure.
    Ensure timely dispatch and delivery of all HaC related correspondence – both incoming and outgoing.
    Other Duties
    Act as a back up receptionist as needed by answering to the phone and taking care of visitor registration, including maintaining a register of incoming visitors.
    Any other duties as may be assigned from time to time.

    Knowledge & Skills

    Kenya Certificate of Secondary Education (minimum C-).Computer Certificate
    Motor-Vehicle Trade Test Certificate plus valid Driving Licence Class B, C, E.
    Over five (5) years relevant experience driving four wheel drive vehicles.
    Valid First Aid Training Certificate.
    Certificate of good conduct

    Person Attributes

    Ability to follow detailed oral and written instructions as well as interpret and follow operating manuals and maintenance manuals.
    Must demonstrate 20/40 vision in each eye and hearing capability without the use of hearing aid.
    Knowledge of the country’s road network including motorised routes in both urban and rural areas as well as
    Ability to interpret road maps and rough hand drawn sketches.
    Demonstrated knowledge of first-aid applications.
    Ability to interpret and comply with safety codes, traffic rules, regulations, and safe operating practices.
    Ability to perform safety inspections, recognize and report mechanical problems, perform preventive maintenance check (oil, and all fluid levels, tire pressure) etc.
    Ability to operate vehicles in severe weather conditions, in mountainous areas or on rough steep terrain and loose surfaces such as sand, gravel or mud.
    Ability to report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.
    Ability to load/offload goods, interpret all vouchers, bill of laden, invoices to insure proper handling and distribution of supplies and materials transported.
    Ability to meet time schedules and deadlines and complete tasks without jeopardizing safety or integrity of work.
    Ability to operate vehicles at night and at times in reduced visibility from heavy and blowing rain as well as in emergencies.
    Ability to manoeuvre vehicle in tight spaces, judging distance in congested and confined positions.
    Ability to adhere to HaC’s Core Christian values.

    Core Competencies

    Integrity: Maintaining generally accepted social and ethical standards in activities related to the function.
    Customer orientation: Investigating the wishes and interests of clients and reacting accordingly. Anticipating the interests of clients. Giving high priority to service preparedness and client satisfaction.
    Cooperation: Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.
    Planning and Organizing: Determines goals and priorities effectively and indicates actions, resources, and time needed to achieve particular goals.
    Judgement: Drawing right and realistic conclusions based on available information.
    Decisiveness: Making decisions by taking actions or committing himself to expressed judgments.
    Situational Awareness: Well informed about social, political, and social developments and making effective use of this knowledge for own function or organization.

  • Head Service Support – Chiromo Branch

    Head Service Support – Chiromo Branch

    Job Purpose
    Support the Manager (Branch) in providing effective customer service by managing routine compliance, physical security of the branch and bank assets, query and problem resolution, routine aspects of new business and account maintenance, efficiency of communication channels, relationship maintenance, levels of authority, cost control (budget) as well as management of the service support team.
    Proactively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce the overall exposure. Maintain a high level of integrity and ethical standards.
    Key Responsibilities/Accountabilities
    Customer service Ensure that customer problems and queries are resolved within laid-down time frames to the satisfaction of the customer. Ensure reduced numbers of recurring queries of similar nature due to effective root cause analyses and the actioning thereof in terms of standards.
    Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channel. Ensure that opportunities to migrate customers to more appropriate, cost-effective channels are identified and actioned.
    Ensure efficient, customer-orientated switchboard and telephone procedures. Ensure that Irregular Items are actioned daily.
    Legislative compliance Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with prudential guidelines under the CBK act and standard bank KYC compliance and KBA
    Complete disclosure to the customers in terms of accreditation, service fees, and commission.
    Ensure proper record keeping in terms of prudential guidelines under the CBK act and standard bank KYC compliance and KBA
    Risk management Identify major risks affecting the support function and ensure the necessary steps are taken to measure, monitor and control these risks.
    Ensure maintenance of an effective control structure, with control activities defined at each level and duties appropriately segregated.
    Monitor internal controls to ensure their adequacy and effectiveness.
    Recommend revision of controls to Provincial Operations, where appropriate, to address new or previously uncontrolled risks.
    Maintain a culture within the support area that emphasizes and demonstrates the importance of internal control to all staff.
    Ensure that all routine controls relating to new business are applied effectively, with particular emphasis on routine compliance.
    Ensure effective compliance with agreed limits of authority and levels of access to systems and information.
    Operational effectiveness Provide an effective administrative function for the branch.
    Ensure overall operational readiness and efficiency of the branch infrastructure including premises, ATMs, systems and physical security requirements.
    Ensure efficient workflow from the branch to BFC.
    Ensure overall staff complement is in line with productivity measurements. Ensure that bank assets are controlled in terms of standing instructions.
    Ensure effective management of revenue and expenditure, with emphasis on the containment of controllable costs.
    People management Ensure effective management of direct reports resulting in compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
    Responsible for the implementation and adoption within Branch of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.
    Preferred Qualification And Experience
    Degree holder from a recognized University.
    Institute of Bankers or related qualification would be an advantage.
    Knowledge/Technical Skills/Expertise
    Sound knowledge of bank’s laid-down policies and procedures relating to all areas under control.
    Knowledge of the T24 System in relation to own area of responsibility
    Knowledge and understanding of the Area sales and service strategies.
    Thorough knowledge and understanding of local target market profiles.
    Thorough knowledge of the products and services applicable to the local market/s.
    Knowledge of the Code of Banking Practice.
    Knowledge of Managing Local Market sales principles.
    Knowledge of the Prudential guidelines under the CBK act and standard bank KYC compliance and KBA
    Qualifications and experience as determined by the Requirements” of the Prudential guidelines under the CBK act and standard bank KYC compliance and KBA

  • Service Support Officer – Karen Galleria Branch

    Service Support Officer – Karen Galleria Branch

    Job Purpose
    To meet and exceed customers’ expectations in regards to providing them with appropriate and efficient in-branch service, ensuring speed and quality of product/service transactions. Also to identify and act on cross selling opportunities when dealing with customers. To maintain a high level of integrity and ethical standards.
    Key Responsibilities/Accountabilities
    Customer service
    Provide exceptional service to existing and walk-in customers based on the relevant products and services available.
    Demonstrate Self Service Banking and help customers to register for relevant channels.
    Manage “cost of sales” through the utilization of multi channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
    Identify Cross-selling opportunities of products and services as required to provide a solution to the original service request and where necessary pass leads on to relevant areas timeously.
    Listen to, empathize with and pacify irate customers by swiftly resolving their problems/complaints or when this is not possible by referring queries that cannot be resolved to the appropriate area and following up on referrals to ensure satisfactory resolution. Identify sales potential and quality sales opportunities and ensure appropriate follow-through of such leads.
    Legislative compliance
    Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice.
    Complete disclosure to the customers in terms of accreditation, service fees, and commission.
    Ensure proper record keeping.
    Risk management
    Ensure that all the required controls are in place to minimize the risks associated with processes performed in the service consulting area.
    Preferred Qualification And Experience
    Degree holder from a recognized University
    Professional Qualifications
    Banking examinations desirable.
    2– 3 Years branch banking experience, with exposure to customer service.
    Knowledge/Technical Skills/Expertise
    Sound knowledge of laid-down policies and procedures relating to customer service.
    Excellent knowledge of Self Service Banking, (ATM’s & Internet Banking)
    Sound knowledge of banking products/services and the procedures underpinning them.
    Knowledge of the Code of Banking Practice.
    Knowledge of the new Delivery System as it relates to enquiries.
    Knowledge of Managing Local Market sales principles.
    Basic knowledge of the functions of the various departments within the branch.

  • Teaching Posts In Public Primary and Post Primary Institutions

    Teaching Posts In Public Primary and Post Primary Institutions

    The Teachers Service Commission is advertising 5,000 posts for recruitment of additional teachers (2205 posts of primary schools and 2795 posts for post primary schools/institutions)
    Teachers Job Requirements
    Be a Kenyan Citizen
    Must be 45 years of age and below
    Must have original professional and academic certificates
    Must be registered with Teachers Service Commission
    Applications applying for posts of Primary Schools must be holders of P1 Certificate. Interested candidates should apply to the TSC County Director in the County where a vacancy has been advertised attaching all relevant academic and professional. The application should be submitted through the respective TSC Sub – County Directors. Those who had applied earlier and were unsuccessful must apply afresh since a new merit list 2017/2018 financial year will be generated.
    Applicants applying for the posts of post primary schools must be holders of a minimum of Diploma in Education Certificate. Interested candidates should apply to the Secretary Board of Management of the School/Institution where the vacancy has been advertised attaching all relevant Academic and Professional Certificates and submit a copy to the respective TSC County Director.

  • Non-Technical Planning and Integration Lead

    Non-Technical Planning and Integration Lead

    Job Purpose
    The Non-Technical Integration and Planning Lead (IPL–NT), through effective planning, integration and communication tools, is responsible for directly supporting the Non-Technical Manager to deliver on the non-technical objectives of the South Lokichar Full Field Development (FFD).
    As non-technical covers broad base of areas, this role becomes the focal point for ensuring the non-technical areas are effectively managed by employing critical Project Management frameworks, processes, risk management, effective schedule and action tracking to closure, cost management and communication. The role is therefore a key member of the Non-Technical Development Team.
    The objectives and responsibility of the role are explained in more detail below.
    Responsibilities / Key Objectives
    Strategic Planning and Performance
    The IPL is responsible for end-to-end planning of the non-technical areas.
    Working closely with the Non-Technical Manager, as part of this process, the IPL will be responsible for ensuring that the Kenya Field Development non-technical plan would satisfy Tullow’s Business and Development objectives and where appropriate key stakeholder objectives e.g. Government of Kenya, County Governments etc.
    The IPL will be required to develop a performance management system to ensure effective coordination, monitoring by the non-technical team.
    As part of this process, the IPL will be required to analyse critical path items, constraints etc and start the process of planning for contingencies and recovery plans.
    This will also include performing cost-benefit analysis of options to remove bottlenecks in the process.
    Risk Management and Assurance
    Working jointly with Project Risk Coordinator, the IPL is responsible for non-technical risk identification, assessment and management (including risk scenario planning) for the South Lokichar Development.
    As part of this process, the IPL will need to understand the Technical and Commercial drivers as well as factors that could impact the non-technical risks or to which the non-technical risks may impact and ensure an integrated approach is adopted to managing the non-technical risks.
    As appropriate, the IPL will need to work with the Project Assurance and BU Assurance Lead to ensure appropriate risk based assurance activities are completed for the non-technical space.
    Tullow Project Review Boards and Gate Reviews
    Responsiblities
    The IPL will be responsible for ensuring all non-technical aspects of the internal approval processes in accordance with the Tullow IMS and Stage GATE procedures are in place, with an ultimate target to deliver a Final Investment Proposal
    Coordinate the non-technical team integration to support the above mentioned objectives.
    Work with the non-technical teams with an objective to improve and safeguard the development value proposition.
    As part of the reporting requirements, the IPL will coordinate timely material, including pre-reads and presentations, to support Tullow as well as, as appropriate, JV partner readiness for relevant approval gates and with an ultimate objective to achieve project FID.
    Project Controls
    Schedule
    Lead the development and maintenance of non-technical aspects of the integrated project development plan to ensure all requirements are in-place to support FID.
    As part of this role, the IPL will be required to track progress against plan, provide look ahead and exceptions reports and work with the relevant teams to agree recovery measures.
    The IPL will implement adequate management of change for the integrated plan to ensure recovery measures are considered first by the non-technical leadership team, followed by the DLT and then the KJV and implemented as required.
    The IPL will champion cross-functional communication to support the non-technical objectives.
    Budget Management
    The IPL will be responsible for coordinating the input for non-technical annual budgets benchmarked against the Project objectives and plans
    Working with the cost engineers and Finance, the IPL will track performance against budgets and forecasts to ensure any red flags are raised as early as possible.
    Cost Estimation
    Work with the Project Senior Estimator in preparing the required cost estimates for the non-technical aspects in line with Tullow requirements
    Acting as the custodian to non-technical input data required for the economic evaluation in support of value based decision making
    Reporting
    Lead and coordinate the reporting requirements for the non-technical team. This would include reports and presentations required for Tullow Leadership, JV Partners. Government as well as other key stakeholders.
    Financial Responsibility
    In accordance with the Tullow Delegation of Authority (DoA) guidelines.
    Person Specification
    Education
    Degree or equivalent qualified in a relevant discipline.
    Skills / Experience
    Proven experience in planning and project management in the Oil & Gas Exploration & Production Industry with at least 5 years spent in a similar role.
    Experience of industry standard project controls systems such as Primavera, Artemis, or MS Project is essential.
    Membership of a professional body such as APM or PMI is desirable.
    Excellent verbal, written and oral communication skills
    Proven ability to review large quantities of data and information and use it to inform strategy, practice and process and performance improvements;
    Operational experience in bringing together multiple disciplines (Technical; Non-Technical areas such as Land, Water, Local Content etc; Commercial, Legal etc) to work together effectively and efficiently to deliver business results is desirable.
    Ability to take responsibility and manage tasks through to completion
    React quickly & flexible to changing circumstances
    Adopt a pragmatic, fit for purpose approach
    Ability to work under pressure and adhere to guidelines.

  • Branch Manager – Buru Buru Team Leader Payments

    Branch Manager – Buru Buru Team Leader Payments

    Job Purpose
    Ensure that all customers receive a consistently high quality service by effectively managing and developing all available resources (staff, systems, processes) and ensuring that a strong customer-focused service culture becomes entrenched in the branch.Ensure that cross-selling opportunities are actioned and customers are migrated to more appropriate and cost-effective channels.Pro-actively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce exposure. Maintain a high level of integrity and ethical standards.
    Key Responsibilities/Accountabilities
    Customer serviceEnsure that customer service standards are set and maintained in line with the requirements of each market segment.Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channel.Ensure that opportunities to migrate customers to more appropriate, cost effective channels are identified and actioned.Ensure efficient, customer-orientated switchboard and telephone procedures.Legislative complianceConduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice.Complete disclosure to the customers in terms of accreditation, service fees, and commission.Ensure proper record keeping.Risk managementEnsure that laid-down instructions are adhered to by all areas under control.Identify major risks affecting the support function and ensure the necessary steps are taken to measure, monitor and control these risks.Ensure maintenance of an effective control structure, with control activities. defined at each level and duties appropriately segregated.Monitor internal controls to ensure their adequacy and effectiveness. Recommend revision of controls to Operations, where appropriate, to address new or previously uncontrolled risks.Maintain a culture within the branch that emphasises and demonstrates the importance of internal control to all staff.Ensure that all routine controls relating to new business are applied effectively, with particular emphasis on routine compliance.Ensure effective compliance with agreed limits of authority and levels of access to systems and information.Sales managementDevelop micro market sales plans to achieve responsive sales budgets/targets for branch (MLM).Gain a sound understanding of the different local market segments in the branch’s area of operation.Keep up to date with changes and developments in the local market/area.Manage the sales tracking system and provide coaching and feedback to the team.Coach the sales team on product knowledge and making the most of cross-selling opportunities.Assist subordinates in generating meaningful and value-added customer solutions, thereby achieving maximum business development.Ensure effective use of lead generation system as lead management tool.
    Preferred Qualification and Experience
    Relevant University degreeInstitute of Bankers or related qualification would be an advantage. Experience A seasoned banker with about 7 years branch banking experience.Experience in managing a diverse range of people and activities is essential.
    Knowledge/Technical Skills/Expertise
    Comprehensive knowledge of bank’s laid-down policies and procedures relating to all areas under control. Knowledge of the Retail Banking value proposition. Knowledge and understanding of the Area sales and service strategies. Thorough knowledge and understanding of local target market profiles. Thorough knowledge of the products and services applicable to the local market/s. Knowledge of the socio-political and economic dynamics affecting the local market/s. Knowledge of the Code of Banking Practice. Knowledge of Managing Local Market sales principles. Knowledge of business economics and financial management principles and practice. Knowledge of risk management and credit principles, including an understanding of the terms and conditions of sanction. Knowledge of branch accounting and transactional procedures, systems and processes. Knowledge of Human Resources management principles, including group dynamics.
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  • Officer, Tax

    Officer, Tax

    Job Details
    Group Finance: Budgeting and forecasting, creating interim and annual financial statements, facilitating internal mergers and acquisitions, as well as dealing with analysts and investors.
    Job Purpose
    Preparation and submission of monthly, quarterly and annual taxation returns in accordance with the various taxation statutes.
    Payment of resultant tax.
    Key Responsibilities/Accountabilities
    Preparation and submission of monthly, quarterly and annual tax computations and returns, including installment tax in accordance with the various taxation statutes. Preparation and submissions of various reports requested by Group tax monthly, quarterly, and annually or on adhoc basis.
    Responsible for tax accounting which includes preparing deferred tax calculations, effective tax rates and provisioning movements commentaries.
    Preparing tax related disclosures in the financial statements.
    Making all tax payments when due. (VAT, WHT, Corporate Tax)
    Monitoring business unit compliance with the VAT, Excise duty Act and Income Tax Act.
    Provide first line of taxation support to the business units.
    Custodian of the company’s permanent tax file.
    Ensuring that all tax records and correspondence are appropriately maintained and filed.
    Implementing and monitoring compliance with the Group’s Uniform Tax procedures.
    New and existing product evaluation to determine taxation impact.
    Custodian of the Bank’s transfer pricing policy. Responsible for ensuring that policy is up to date and appropriate agreements and approvals are in place to ensure compliance.
    Optimisation of the Bank’s taxation expense, by identifying areas of tax savings.
    Improve taxation knowledge within the Bank through communication and tax training where appropriate.
    Managing intercompany income billing.
    Substantiate all tax accounts.
    Involvement in the budgeting process and the tax impact on the budgeted numbers.
    Review advise and reply to assessments and reassessments.
    Build relationships and interact with the KRA officers, external advisors and auditors.
    Evaluate and advise on tax implications of alternative business decisions
    Preferred Qualification And Experience
    Bachelor’s degree in a relevant field (Law/Commerce/Accounting/Business Administration(BBIT)/Mathematics or equivalent.
    ACCA/CPA (K)
    Minimum 3 years’ experience in an audit and/or controls role.
    2 years’ experience in a financial institution ( areas of working experience would be Financial reporting, payments, reconciliations and controls, risk, internal audit and tax.
    Knowledge/Technical Skills/Expertise
    Good understanding of all applicable taxation law, rules, regulations and commissioner’s guidelines and public notices.
    Understanding of Regulator Prudential Guidelines in Kenya and South Sudan
    Good computer skills (Excel, PowerPoint, Outlook and Word).
    Working knowledge of accounting software. (Knowledge of SAP, T-24 will be an advantage.)

  • Change Analyst

    Change Analyst

    Job Details
    Group Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
    Job Purpose
    Facilitate the creation and development of procedures to guide all business units within the bank ensuring that the signed off documents meet group reference standards
    Ensure standardization of the procedure development process by providing technical guidance to the units on how and what to include in the procedure document
    Proactively identify and assess areas of business process inefficiencies and risks faced by business units from a continuous Improvement and control perspective to enhance productivity
    Coach operations staff in Continuous Improvement and Lean techniques and facilitate workshops to identify waste, non-value-add and flow constraints in processes, brainstorm solutions and drive execution of improvement initiatives.
    Facilitate the review of existing procedure to ensure they are up to date, efficient and duly signed off by all relevant stakeholders
    Supply of excellent project or project related administrative support services across all project portfolios within the Change department
    Key Responsibilities/Accountabilities
    Bank Process Management Facilitate and guide the procedure development process in a timely and efficient manner. This will be accomplished through working together with the process owner to provide technical assistance to guide the process owner on the procedure creation Review submitted draft procedures for process inefficiencies and risk issues and challenge and work with the business units at reducing the identified inefficiencies and eliminating or mitigating identified risks. This should be done through sound business analysis techniques and methodologies Liaise and champion the alignment of country business processes with those of the Standard Bank Group’s reference Policy Framework Act as the bank custodian for all signed off procedures ensuring that all existing signed off procedures. This will entail maintaining physical custody of all signed off procedures as well as centralization and maintenance of the same via electronic copy. Liaise with the relevant process owners to ensure communication of all new or revised procedures to all relevant stakeholders through various communication channels e.g. workshops, road shows, e-mail. Promote easy access to Business Processes to all bank’s staff in a central repository i.e. Intranet or Share point Liaise with the process owner to obtain sign-off from relevant stakeholders to authorise the operationalization of business processes and procedures Provide monthly reports on the status of all Procedures in the Change services pipeline to all stakeholders.
    Change and Continuous Improvement Implement and continuously improve Operations with a view of ensuring efficient and effective functioning and high level of service within Operations Coach operations staff in Continuous Improvement and Lean techniques and facilitate work groups / Kaizen workshops to identify waste, non-value-add and flow constraints in processes. Guide and direct the implementation of business solutions by leading or supporting implementation of programmes of work or projects. Manage and execute the change analysis effort during the entire Project lifecycle. This must be done using structured processes and sound techniques and methodologies. Act as the link between Operations unit and IT business relationship management as concerns
    Compliance Responsible for the implementation and adoption within (Change Services) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of customers including those that require being subjected to Enhanced Due Diligence for on-boarding and continued business.
    Key Performance Measures Consistent achievement of high quality documented and signed off procedures Ease of access of the bank’s business processes and procedures Alignment of country business processes to Standard Bank Group’s Policy and group reference guidelines. Provide required support to process owner throughout the procedure development process Actively engage in process efficiency improvement and risk review Facilitate successful development and sign off of new and revised procedures Accurate & Timely completion of Change analysis processes in line with project requirements Provide required support to Change Managers through entire project lifecycle Actively engage in project planning, design, requirements review and scope management Conduct post Implementation benefits review and reporting Produce complete Business Cases that justifies why project should be done. Actively engage with Business process improvement team to deliver workable recommendations of the capacity study Monthly reporting on project/ process status.
    Establish and maintain a wide network with key stakeholders within Operations, the entire Stanbic Bank and RoA Operations team in Head Office.
    Preferred Qualification And Experience
    Education Level University Degree from a Recognized University.
    Professional Qualifications Project Management Lean Six Sigma Certification (Black or Green Belt certification will be an added advantage)
    Experience
    3-4 years banking experience desirable.
    Knowledge/Technical Skills/Expertise
    Problem solving Able to resolve diverse problems in own area, using judgment and discretion. Able to deal efficiently with work volumes while remaining focused on priority issues. Resourceful, able to provide support and give suggestions on new ways of doing things. Continuous Improvement mindset
    Planning Planning is generally on a daily to weekly basis within regular activity cycles. Able to manage and prioritize tasks.
    Decision making Required follow laid-down regulations, policies and procedures as well as operate within system parameters and internal controls at all times. Sound recall of procedures and previous experiences is required. Able to take the initiative within limits of authority.

  • Manager, IT Business Continuity Business Manager TPS Kenya Officer, Reconciliation and Reporting

    Manager, IT Business Continuity Business Manager TPS Kenya Officer, Reconciliation and Reporting

    Job Purpose
    Manage the implementation and day-to-day functions related to creating Business Continuity Plans and Procedures. Assume ownership and management of the overall business recovery process Assume responsibility for ensuring development of the recovery plans and procedures governing the remote Business Sites and Operations. Perform IT Business Impact Assessment (BIA)
    Monitor the business recovery plan development and scheduled deliverables for IT. Publish the plan and distribute to stakeholders. Ensure maintenance of the plans through annual review Ensure that all plans are backed up quarterly and rotated to off-site storage The role is responsible for developing, testing, implementing, supporting, and maintaining Business Recovery Plans. Facilitates and coordinates the development of work area (business function) business continuity plans for all IT business units. Provide Business Continuity Planning documentation and training to IT employees having a need to understand the Business Continuity Planning process. Also provide training to ensure continued awareness.
    Key Responsibilities/Accountabilities
    Contributes to creation / maintenance of BCM and IT Service Continuity policies standards, strategy, and processes. The role ensures that business continuity capability is in place. Responsible and accountable for mitigating identified risks.
    Responsible for driving IT areas on the development of business continuity documentation and continuity plans.
    Determines BCM gaps and drives service and delivery mechanism to address these.
    Develops and provides IT management with reports on status of IT Business Continuity Capability
    Manages teams relationships – Group IT Business Units, IT Group Functional areas, Risk, Business Continuity Management, Internal and External Auditors
    Plan, establish and execute IT Business continuity process
    Preferred Qualification And Experience
    5-7 Years of experience in a similar role or equivalent
    Relevant IT qualification .i.e. BSC in Computer Science
    Knowledge/Technical Skills/Expertise
    Business Continuity Management Certificate
    IT Service Continuity Management Certificate (ITIL)
    IT Project Management will be an added advantage
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