Company Address: Address kenya

  • Head, Client Coverage 

Manager, Strategy Enablement

    Head, Client Coverage Manager, Strategy Enablement

    JOB PURPOSE
    Define the desired strategy and financial performance for the country, and ensure that the resources involved have the necessary leadership, guidance and support to achieve the set financial targets and when required partner with the Global Sector Head to achieve targets. Additionally leverage industry relationships to achieve high levels of client service, business targets and revenue opportunities across Client Coverage.
    KEY RESPONSIBILITES

    Develop and drive the execution of the Client Coverage country strategy
    Develop and implement the Client Coverage strategy in line with the overall strategy and parameters set by the PRMC (Portfolio Risk Management Committee).
    Collaborate with the Country client coverage team, Head Client Coverage (Region), Region and Head CIB to ensure alignment between the Country strategy and overall client coverage strategy.
    Monitor and review the attainment of the annual, short, medium and long term strategy objectives of Client Coverage.
    Prioritise the strategic objectives for Client Coverage by working with your upstream and downstream partners and team.
    Set and drive the achievement of financial targets, such as revenue, ROEs etc. and achieve the budgeted profitability.

    Oversee and Manage the efficient delivery of services to clients.

    Address gaps in the business architecture (process, technology or people) that could prevent the success of the strategy and objectives defined.
    Review and oversee the adherence to the area’s service level agreements and address any shortcomings.
    Provide the required strategic leadership to enable transaction execution for key clients.
    Continuously identify and implement opportunities of continuous improvement in the team by using personal discretion or initiative
    Lead the development of innovative solutions tailored to the client’s needs which will allow Standard Bank to meet the business requirements.
    Maintain a proficient and relevant knowledge of products, pricing, services and capabilities across the team to ensure relevant and informed client conversations.
    Responsible for managing macroeconomic fundamentals in country and responding appropriately
    Develop short term and long term sales and product plans, focusing on customers, competition, profitability, product life cycle and service consideration, in addition to organizing sales programs for growth and product penetration

    Manage the budget of the area.

    Forecast the annual costs of the area, with the input from the upstream and downstream partners and team.
    Interrogate and authorize all expenditures of the area.
    Ensure all operational and activity costs remain within the allocated budget.
    Continuously Identify opportunities for cost reduction and improved efficiency.

    Manage risk and compliance

    Manage the level of exposure and set limits within the bank’s risk appetite
    Ensure the area’s practices adhere to the SBG compliance and risk management framework.
    Ensure the client coverage practices adhere to the SBG policies and procedural guidelines.
    Ensure that the client coverage practices adhere to the country specific legal framework.
    Review and approve assurance and audit scope documentation as well as findings.
    Drive a culture of proactive compliance within the area.
    Ensure Completion of mandatory compliance training of the area.

    Lead the area efficiently and effectively.

    Collaborate with Human Capital, to develop the people strategy for the area with a focus on talent management, resourcing, development and retention.
    Conduct performance appraisals for direct reports.
    Sets clear performance standards for each team member, monitors the performance and provides regular feedback.
    Recruits and retains staff with superior performance/potential and rewards them appropriately.
    Lead and continuously develop resources and build a credible and capable team
    Approve the outcomes of moderation and distribution activities across the area, regarding performance appraisals.
    Mentor key managers and executives in the area on people management techniques and approaches.
    Motivate managers to demonstrate living the values.
    Define the learning strategy that will address future client coverage requirements.
    Ensure that adequate time and resources are allocated to support development across the function.
    Review succession for strategically and operationally critical roles by reviewing the talent lists on an annual basis.
    Engage with identified talent on a regular basis.
    Collaborate with Human Capital to interview and hire direct reports using competency interviews as well as reviewing assessment results.
    Review consolidated headcount plans, reallocate resources between departments if needed.
    Approve and decline headcount within overall mandate.
    Take full accountability for People Risk in the area and ensure adequate monitoring of risks and other key metrics and develop remedial plans if necessary.

    Build and manage stakeholder relationships

    Identify and manage relevant internal and external stakeholders for Client Coverage.
    Build and maintain relationships with relevant internal and external Stakeholder, and leverage off the relationships when required.
    Build and maintain strategic relationships with key clients to drive the development and delivery of business solutions and revenue growth for the bank.
    Develop in-depth knowledge of the key clients’ strategy, business context and financial performance and share this with CST.
    Develop and implement strategic client plans (together with the core CST) in line with the broader strategy.
    Ensure the administration and analysis of the Client Service Surveys, as well as the implementation of focused action plans needed to address the gaps identified.

    Provide Internal Leadership & Guidance

    Continuously internally position Client Coverage in Standard Bank, by demonstrating the potential business opportunities and advantages of the operating model.
    Provide a framework under which all should operate to ensure the necessary controls; monitoring and support are in place to achieve high levels of client service and solutions development
    Embed the client engagement model within the strategy and act as facilitator between business units on deployment of resources to the client with a focus on risk optimisation, efficient limit and capital utilisation and maximising profitability.
    Act as the “first line of defence” as required by the Credit Standard

    Provide leadership at various Risk forums.

    Build Standard Bank’s profile in the industry
    Continuously build Standard Bank’s industry profile with high level, representation at conferences, workshops, expert panels, key industry events, publications and other marketing events which fit SB’s market focus.
    Drive client specific marketing programmes and assist with the execution of the local/regional sector(s) marketing plan for existing and new clients

    Develop and share in-depth industry knowledge

    Maintain detailed and current understanding of the industry (at a macro-global level, specific regional or local issues and key clients) to ensure that new opportunities for Standard Bank are capitalised and threats are quickly identified.

    Continuously, and through different channels, share industry knowledge expertise with the team and internal stakeholders
    QUALIFICATIONS

    Undergraduate qualification
    Minimum of 10 years of relevant experience (of which 5 years should have been within a CIB environment, and preferable at least one year experience within a Credit environment).
    Minimum of 3-5 years in a Senior leadership role.

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  • Safety, Health, Environmental and Site Security Officer

    Safety, Health, Environmental and Site Security Officer

    Key Responsibilities:

    SHE (including Roche specific directives) Implementation Management

    Manage the implementation of SHE across Roche East Africa by advising stakeholders (internal and external) on SHE standards, legislation, regulations and guidelines, tracking compliance, identifying areas of non-conformance and managing the implementation of corrective action as required.
    Prepare and submit reports on SHE performance by extracting the required information, collating inputs and drafting the report and presenting as required.
    Manage the development and implementation of local SHE SOP’s by reviewing policies, identifying policy gaps, drafting SOP’s and managing implementation of SOP’s annually and as required.
    Monitor compliance with policies and procedures, identify areas of non-compliance, address non-compliance and track improvements.
    Monitor legislative and regulatory changes by reviewing the landscape, identifying changes, analysing and interpreting the impact of the changes, integrating the changes into the policies and procedures and communicating these changes.
    Make recommendations on improving the effectiveness of SHE measures by defining and communicating the measures, monitoring and reviewing implementation and analysing the outputs for reporting.
    Provide input and participate in the execution of Group SHE initiatives by providing input, aligning with current practices and processes and leveraging off current knowledge and tools.
    Maintain relationships with SHE third party providers by identifying relevant providers, establishing relationships and contracts (as applicable), tracking performance, providing feedback and resolving issues.
    Maintain relationships with stakeholders by developing the relationship, providing support, addressing issues and engaging.
    Ensure that Roche Kenya is audit ready by identifying gaps, develop solutions to resolve gaps and support implementation of solutions.
    Conduct SHE audits by scheduling the audit, extracting and measuring compliance against performance standards, preparing the audit report and presenting to relevant stakeholders.

    SHE Coordination

    Coordinate the SHE committee by establishing the committee in line with legislative requirements, scheduling the meetings, chair the meetings and draft the minutes for distribution in line with the annual calendar.
    Manage the implementation of SHE training by identifying the required training and participants, developing the SHE training matrix and tracking implementation against the training plan annually.
    Manage the implementation of the Occupational Health Programme (including but not limited to vaccinations) by identifying risks and proposed solution, implementing the activities and tracking compliance annually.
    Manage a safe working environment by identifying SHE risks in line with regulations and guidelines (region dependant) and identifying solutions to resolve risks as required
    Manage personnel security by identifying the various elements risks, developing solutions to mitigate against risks and implementing as required.
    Participate in the audit (internal and external) process by responding to queries, preparing reports and addressing any issues as required.

    Occupational Health and Employee Wellness Programme Management

    Develop and implement occupational health activities.
    Develop the employee wellness programme by identifying activities, developing the programme and preparing the implementation plan annually.
    Manage the implementation of the employee wellness programme by tacking performance against the implementation plan, addressing any gaps or issues, implementing corrective action and reporting on progress quarterly

    Security Management

    Support and advise company/site senior management, line management and employees in all security matters (physical/access, personnel, information and product related).
    Support the organization for compliance with legal security regulations and with Roche security requirements (K19 and others).
    Report critical security situations/incidents to the General Manager and to the CSO.
    Monitor and assess the local security exposure and proposes the necessary preventive measures.
    Is involved in major projects (also in design phase) representing the security stake and requirements.
    Is able to manage critical issues/cases related to security of the company/site (including participation in investigations).
    Establish and maintain close contacts with law enforcement authorities/police and professional organisations and associations.
    Act as a member of the emergency management team.
    Manage access control activities for Roche employees, stakeholders
    Implementation of Group SHE Directive K19 – Security Management and others (e.g. Supply Chain Security).
    Facilities Management Support
    Strive for a close collaboration with and assist Facilities Management Department.

    You, as an ideal candidate, will have the following skills, experience and education:

    Qualification: An Art or Science degree in a SHE related field with a certification in SHE, facilities or site security.
    Experience: At least 3 years’ experience in SHE implementation or similar.
    Knowledge: Knowledge of the Occupational Safety and Health (OSH) regulations(Kenya).

    Apply via :

    roche.wd3.myworkdayjobs.com

  • Country Business Director – PT

    Country Business Director – PT

    Job Description
    Duties and Responsibilities:

    Turnover and profitability responsibility
    Developing and implementing market relevant strategies and activities
    Key face to customers, ensure that agreed sales targets, customer and logistics service levels are achieved or exceeded within agreed budget costs and framework of the business
    Ensuring development of local teams
    Ensuring that all internal & external directives & rules are followed
    Key contact point for central reporting
    Monitoring of competitor activities/market trends.
    Oversee supply chain parameters (stock, costs…)
    Develop brand penetration

    Major Challenges:

    Complexity of the role driven by matrix interaction
    Budget constraints
    Support level from share services.
    Wide spread of tasks from strategic to very operational Delays in service delivery by GS causes a ripple effect on sales development
    Talent development competence for the team
    Strong local cultural specificities 

    Personal Characteristics:

    Team Player
    Communicative
    Well Structured
    Dynamic
    Integrity & Honesty
    Skills builder
    Brand builder
    Conflict resolution
    Keen attention for detail
    Good listening skills
    Adaptation to Change

    Qualifications
    Education

    Post Graduate Degree in business management or equivalent

    Experience

    Business / P&L management
    Sales & marketing
    Project management
    Large (> 15) team management
    Complexes environment with need of strategy and structure shaping 
    Multinational working experience

    Skills

    Strong leadership qualities
    Financial & strategic planning skills
    Excellent Communication and Presentation skills
    Negotiation
    Strategical and analytic
    Good interpersonal skills
    Strong work ethic

    Additional Information

    Country leadership position, full end to end local responsibility for PT division
    In charge of developing sales profitability locally as well as developing and implementing long term strategy for PT division in the country
    In charge of local team. Set up and develop needed structure to secure strategic targets
    Local interaction point of contact with share services

    Apply via :

    jobs.smartrecruiters.com

  • Manager, Product Partnerships 

Team Leader Client Service

    Manager, Product Partnerships Team Leader Client Service

    JOB PURPOSE
    As a Product Manager within the Innovation unit at Stanbic, you will drive the latest and most innovative ideas through the product development lifecycle. You will operate as the product owner to deliver next generation product offerings to our customers. You will play a key role in ideating and co-creating new features and products, leveraging partnerships, that uniquely meet the needs of Stanbic’s customers and indeed those of Standard Bank Group and our partners’ customers.
    Specifically, as Product Partnerships Manager, the role holder will be responsible for defining, developing and executing the route -to-market for embedded fintech, real-time digital experiences and API marketplace ecosystems in collaboration with FinTechs, financial institutions and beyond, creating value for our clients, our partners and their clients. The role holder will be part of the wider Innovation team, working at the intersection of traditional finance and the disruptive world of building our banking-as-a-service business model. To accomplish this, the role holder will remove uncertainty, making it clear what product partnerships capabilities should be developed or optimized and why, drive overall vision and product strategy on product partnerships, including but not limited to Open Banking to a coherent whole, and work closely with internal and external partners to deliver scalable partnerships solutions.
    The role holder will also support the roadmaps of other Innovation solutions including our select ecosystems and broader partnerships, with the goal of unlocking additional and new revenue streams as well as driving adoption of new technologies. Ultimately, the role holder will own and build deep integrations with partners to drive value to our customers and those of our partners, while generating new revenue streams for Stanbic. This is a super exciting role for anyone who wants to play a part in making possibilities real for consumers and businesses. The product partnerships manager will be an experienced product management professional with strong business acumen, a strategic outlook and creative approach to innovation.
    KEY RESPONSIBILITES
    Product Partnerships Delivery

    Shape the future of product partnerships including financial digital marketplaces at Stanbic through data-driven market insights, analysis and thought leadership, thereby contributing to our (Stanbic and Standard Bank Group) vision of becoming a platform-based financial services provider by 2025
    Transform business ideas into goal-based product roadmaps, innovative pricing models and detailed requirements that enable engineering teams to deliver new or product partnerships enhancements based on business needs
    Manage large scale, cross-functional programmes to coordinate the development of Stanbic’s product partnerships solutions. Includes defining the strategy, articulating client benefits, designing features and use cases of Stanbic’s propositions, incorporating input from cross functional stakeholders.
    Act as a key subject matter expert on product partnerships including Open Banking (features, use cases and regulation) across client segments, solutions and engineering teams, and externally (FinTech partners, clients/partners, regulators, industry bodies)

    Open Banking Execution

    Shape and influence the development of Stanbic’s open Banking product strategy, aligned to Stanbic’s business model as well as the broader competitive environment to ensure our open banking products are competitively differentiated from others in market
    Define relevant use cases utilizing Stanbic’s Open Banking solutions that solve specific pain points for our clients, partners and beyond
    Bring Open Banking and product partnerships outputs from ideation to live pilots, and later, fully implemented initiatives, ensuring these are delivered in a timely fashion and to a high quality
    Define and lead market research or customer/partner testing for Stanbic’s new open banking product concepts. Translate these market and customer insights to drive product strategy and decisions

    Outcome-Based Product Management

    Own, measure and grow product partnerships users and revenue against identified KPIs, including optimization to maximize commercial performance
    Own the discipline around gate processes to ensure we promote partnerships “winners” and drop those with lesser trajectories
    Proactively evaluate new market and partnership opportunities, as well as emerging technologies

    Data-Driven Decisioning

    Engage customer/partner data with deep authentic curiosity and empathy to gain deep insights into their ambitions and needs
    Data and insights being ubiquitous, the product partnerships manager will use these resources better than anyone else, and in new combinations to radically redefine product partnerships operating models and value

    People

    This is a team role and not one of a lone genius
    The role involves the complete solution life cycle; from initiation to full scale operation. Therefore, management skills involving teams of peers that enable a highly collaborative and creative work form the backdrop to this role

    QUALIFICATIONS

    First degree in Business, Engineering/Technology, Mathematics, Strategy, Marketing or a related commercial field
    Strong, recent experience as a product manager with demonstrated success defining and launching API delivered products, preferably in the financial services and fintech space
    Strong problem-solving skills and willingness to think outside the box
    High degree of self-initiative, proactive and self-driven to drive results
    Self-starter, ability to work and thrive within a fast paced, culturally diverse and hands-on environment, with demonstrated proficiency in delivering products from 0 to 100
    Proven ability to work with and influence cross-functional teams without formal authority, including client segments, solutions, engineering and marketing
    Excellent written and verbal communication skills, including the ability to present to large and small groups

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  • Transactional Banker 

Regional Manager Rift Valley 

Team Leader, Sales

    Transactional Banker Regional Manager Rift Valley Team Leader, Sales

    JOB PURPOSE
    Complement the efforts of the  PRIVATE BANKER in Providing a relationship-based offering to affluent individuals to meet the financial needs and service expectations of AFFLUENT individuals as per the segment value proposition. 
    KEY RESPONSIBILITES

    Deliver a high level of individualised service to assigned portfolio of Private Banking customers. Attend to customers promptly and, where appropriate, assist the customer with migrating to more convenient self service channels.
    Deliver a superior level of Service (in terms of pro-activeness/ turnaround times and continuous feedback) to the portfolio of customers. Effectively resolve all customer enquiries, complaints and issues referred by the Private Banker or raised directly by the customer.
    Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
    Provide effective and efficient administrative support to the Private Banker. This includes account opening support (check that all documentation has been received and forms have been completed and signed), processing account/customer related documentation, capturing new account details and applications on the bank system, following up on the status of applications, transactions, and queries with relevant support areas.
    Assist Private Banker in completing credit applications and credit reviews. Attend to credit-related correspondence in line with credit policies and procedures.
    Manage credit and operational risks as set out in compliance and credit guidelines.
    Ensure all limits are loaded (credit, withdrawal, electronic payment, etc), market segment codes are correct, standard pricing charges are accurately loaded.
    Ensure activation and usage of transaction accounts, proactively monitoring any dormancy flags.
    Ensure proper procedures are followed when closing accounts, including the recovery of outstanding funds/fees and retaining chequebooks/cards. Refer all requests for account closure to Private Banker before closing accounts. Handle such requests with sensitivity and establish the reason for closure request. Where possible, endeavour to rescue the account.
    Load debit and/or stop orders.
    Order and follow up on all new & replacement Credit, Debit and ATM cards ensuring that the instruments are delivered to the customers within stipulated card processing SLAS.
    Give notice on investment/deposit accounts, as per customers’ requests.
    Capture appropriate updates & amendments to customer records.
    Link all appropriate accounts to customer profile to ensure a true and full view of customer’s relationship with Stanbic/Standard Bank.
    Ensure that all customer and account records are in order and up to date. This includes filing, updating customer records on the bank system at every opportunity, etc.
    Scrutinise credit reports including and not limited to Exception reports, referral reports, expiring limits reports, dormancy reports, KYC compliance reports, Annual Reviews and action them in line with the processes and procedures governing each of them daily, weekly or monthly as appropriate.
    Attend to all correspondence relating to portfolio, including e-mails, phone calls, messages, documentation, faxes, etc in line with the Private Banking Customer Service Charter.
    Assist Private Banker in developing a comprehensive calling/contact management programme for all customers within own portfolio.
    Pro-actively identify cross-sell opportunities (including product and channel opportunities) within assigned portfolio for Private Banker by analysing customer information on the bank’s system, financial information submitted by the customer and bank reports.
    Assist in migrating qualifying customers (as defined by the segment value proposition) from the Branch to the Private Banking Suite.
    Interact frequently and build strong internal working relationships with enabler and fulfilment colleagues to ensure that Turnaround times and SLA’s are adhered to.
    Establish and build knowledge and understanding of product and credit application processes to eliminate rework and ensure acceptable turnaround times for customers.
    Follow through promptly and meticulously on instructions given by Private Banker.
    Keep Private Banker informed of progress made on customer matters. Surface ‘bad news’, complaints and claims quickly and transparently.
    Cooperate and work effectively with others in pursuit of team goals by sharing information, providing support, showing care and being considerate of other team members.
    Continuous self-development to improve knowledge, skills and competencies by actively pursuing learning and career development opportunities, seeking out and acting upon feedback in terms of own performance.

    QUALIFICATIONS

    3 to 5 years’ banking experience, preferably dealing with high net-worth individuals in a portfolio context.
    Experienced in upholding the highest levels of service.
    Exposure to branch back-office and sales support functions.
    Experience in completing loan applications successfully.
    Relevant business/financial qualification.
    Ability to interpret financial statements.
    Ability to process Credit applications and action reports as per the laid down procedures and policies.
    High levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

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  • Manager Relationship Private Banking 

Team Leader Administration – Rehabilitation & Recoveries 

Executive Banker

    Manager Relationship Private Banking Team Leader Administration – Rehabilitation & Recoveries Executive Banker

    JOB PURPOSE
    To provide Private Clients of the region with full product agnostic relationship management and excellence of service within a responsive controlled environment.
    KEY RESPONSIBILITES

    Generate new business opportunities in the Kenyan market for the onshore and offshore businesses
    Meet agreed revenue targets
    Meet global service/experience standards of Standard Bank HNW Clients through ownership of the relationship and by providing a single point of entry for the client into HNW Clients and Group offerings
    Take accountability for client profitability on a product agnostic basis (ie across the clients’ portfolio of products)
    Coordinate and execute an appropriate client contact plan and ensure coordination with broader marketing and events
    Identify and manage business risks for Standard Bank by ensuring that standards, regulations and required processes are adhered to
    Provide appropriate advice to clients on products and service offerings and ensure that these are packaged and structured to minimise risk to protect the interest of both parties. Collaborate with product specialists (both onshore and offshore)
    Broaden client relationships within the Group through introductions and facilitation of business flows through CIB, BCC and Liberty as appropriate.
    Represent Standard Bank HNW Clients in a professional manner, help build its profile and reputation as a high quality service, with a focus on maintaining long-term relationships with clients

    QUALIFICATIONS

    Appropriate financial or investment degree
    Proven track record in the financial services industry, preferably with relationship management experience in Private Clients, Business Banking or Investment Banking.

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  • Senior Credit Portfolio Manager

    Senior Credit Portfolio Manager

    JOB PURPOSE

    To source and transform data into information as input into effective credit portfolio insights and analytics for allocated PBB AR countries across multiple products/segments for the credit lifecycle for scored lending (e.g. originations, account management, collections) in line with PBB AR objectives.
    To automate relevant production reports to improve the reporting, data extraction and information preparation processes.

    KEY RESPONSIBILITES
    Business Requirements

    Sources appropriate data and prepares meaningful and accurate management information (MIS) for allocated portfolios to support Business, Operational, Credit and Finance Reporting.
    Collects and collates the appropriate data for report generation.
    Conducts in-depth analysis of user needs and prepares the appropriate reporting where required (based on urgency and priority)
    Executes all new reporting requirements.
    Provides the necessary big data where required based on business requirements.

    Data Transformation and Reporting

    Validates data accuracy by performing standard reconciliation – remediates any data discrepancies or escalates for assistance where required.
    Optimises current reporting processes and provides input into the development of reporting processes to meet timelines.
    Automates relevant production reports to improve the reporting, data extraction and information preparation processes through using appropriate scheduling toolsets.

    Reporting and Analytics process

    Extracts, stores, manipulates, processes, analyses and provides information for standardised and bespoke reporting.
    Continuously monitors and tests processes and data to detect errors in order to improve reporting efficiencies.
    Interprets data into information following collation of large sources of disparate data.
    Writes SAS/SQL coding in line with reporting requirements and as far as possible implements automated scheduling.
    Adheres to timelines for new and existing reporting requirements.
    Stays abreast of all changes of how the Customer Decision Engine (CDE) works to qualify and non-qualify customers for lending limits.

    Trend Analysis

    Analyses portfolio trends and any changes thereof followed by a detailed investigation to determine the root cause extracts the relevant account level data as input into portfolio reporting.
    Identifies and highlights data quality issues that affect the accuracy of insights and analytics.
    Keeps up to date with insights and analytics best practice to ensure new and improved designs and products provide improved value to stakeholders.
    Identifies and reports any portfolio risk appetite breaches across the countries. Prepares reports on ROE portfolio performance for the countries.
    Reconciles all the daily/weekly/monthly reporting outputs and resolves any issues identified (such as operational issues).

    Governance

    Adheres to approved toolsets when setting up portfolio management reports.
    Adheres to data governance principles as prescribed by the Enterprise Data Office (EDO).

    Knowledge sharing

    Upskills business teams on principles of data extraction, transformation and visualisation.
    Shares knowledge and information on data coding with the Country and Head Office Teams.
    Tracks usage of measurement tools created.

    Stakeholder Management

    Proactively communicates the progress of delivery of reporting requirements, where necessary.
    Discusses and negotiates timelines on reporting requirements (as it pertains to data) whilst ensuring regular standardised monthly requirements are still delivered (i.e. data extraction, manipulation and visualisation) and seeks line management approval where required if SLA’s could be breached.
    Manages and resolves escalated queries regarding data anomalies that are detected that impacts accuracy of reporting.

    QUALIFICATIONS

    A degree in business related degree
    3- 4 years experience in credit data analytics within a personal and business banking environment with specific focus on the credit life cycle.
    Experience in (preferably credit) data exploitation and business intelligence development and implementation. Experience in the extraction, transformation and visualisation of data using bank approved toolsets e.g. SAS / SQL / Python / Qliksense.

    Apply via :

    www.standardbank.com

  • Head, Program Delivery 

Manager, Asset and Liability Management

    Head, Program Delivery Manager, Asset and Liability Management

    JOB PURPOSE
    The Innovation Program Delivery Lead, is responsible for ensuring that Innovation programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment.
    The role holder will be a program management leader who embodies Stanbic’s and indeed Standard Bank Group’s leadership principles of continuous innovation, acting decisively, executing with speed, collaborating effectively (working in teams) and communicating openly.
    In this role, s(he) will manage technical program/project managers, assigned to Innovation programs by the Agile Project office, to deliver critical, customer facing, enterprise software development projects that drive our new revenue streams and capability ambitions, towards our 2025 ambition to become a platform based, client centric financial services business. S(he) will lead efforts to improve our processes, making our teams, including product owners (ecosystem leads and execution managers), highly productive and champion the adoption of best practice.
    As the Innovation program leader, the role holder will build and maintain strong internal relationships, fostering collaboration across innovation, client segments, client solutions engineering and corporate functions. The role holder’s ability to work across functions and teams will allow him/her to ensure alignment of priorities and goals, drive results and foster a culture and environment to achieve excellence and innovation.
    KEY RESPONSIBILITES
    Innovation Program Delivery

    Provide leadership and oversight in planning, execution and delivery of the Innovation Solutions Roadmap including managing the software lifecycle; creating, iterating and continuous improvements
    Work with Business and executive sponsors to develop roadmaps for solutions in Innovation’s portfolio that align with business objectives/priority and take into account resource availability/allocation
    Oversight the end-to-end delivery of innovation solutions in collaboration with product owners (ecosystem leads and execution managers), innovation solutions delivery leads and engineering teams, both in market and SBG as well as partner organisations, reporting on progress, ensuring dependencies are proactively outlined and covered
    Accountable for regular innovation portfolio reviews and use of strong technical and business acumen to manage risk and address escalated impediments
    Define and organize solution delivery, outline tenets, analyse data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
    Be the scrum master for the innovation team, across ecosystem leads, ecosystem execution managers and solution delivery leads. Removes blockers and always find the path forward in challenging situations both in programs delivery, route to market and commercialization
    Cultivate operational excellence within the Innovation team and partners by enforcing consistency and standardized processes; creating an environment of consistent excellence, innovation and designing to the edge
    Drive improvements in software development practices/processes and overall program delivery within innovation and indeed, across the organization
    Executive program reporting on an Adhoc, weekly and monthly basis & drive continuous improvement of success metrics

    People

    Collaboration and teamwork: working with others to collectively solve problems and share ideas, fostering a healthy and stimulating work environment
    Relationship management: building rapport with internal and external stakeholders at executive and other levels and capacities, both technical and non-technical, influencing and motivating a singular drive towards a successful program outcomes, and managing stakeholder expectations
    Responsible for coaching and mentoring of the innovation team and beyond on Agile/Scrum/Lean principles and practices

    Risk, Regulatory, Prudential & Compliance

    Recommend and execute improvements in solutions in accordance with the Risk and Compliance guidelines

    QUALIFICATIONS

    Bachelors or Master’s degree with a STEM focus (Science, Technology, Engineering or Math). MBA is a plus.
    10+ years of relevant work experience in either Program, Project or Portfolio management
    Previous experience in managing a large portfolio of projects (over $10 million)
    5+ years of technical leadership experience ideally from a development or test engineering background
    5+ years of experience hiring, training, mentoring and managing project teams
    Project Management Professional (PMP®) certification is strongly preferred.
    PMI Agile Certified Practitioner (PMI-ACP®), Certified ScrumMaster (CSM),Scaled Agile Framework Program Consultant (SAFe SPC) and/or Lean Six Sigma certifications also preferred.
    Strong knowledge of Jira and other planning tools
    Experience with payment processing, financial systems and online/ecommerce
    Experience working with partners, both onsite and offshore on large scale and complex projects

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  • Senior Manager, Finance Business Partner Innovation Partnership Engineering 

Financial Analyst, Regional Branches Reporting 

Officer Finance – Contract

    Senior Manager, Finance Business Partner Innovation Partnership Engineering Financial Analyst, Regional Branches Reporting Officer Finance – Contract

    JOB PURPOSE
    To take accountability for development, translation and implementation of the business and finance strategy in Engineering and innovation. To provide leadership, vision, and direction to finance teams. To ensure the effective implementation and continuity of full financial management services. To construct and drive the development and implementation of processes, systems and controls in the finance area through the finance team across the continent
    KEY RESPONSIBILITES
    Financial Management

    Provide specialised advice to Senior/Executive Stakeholders of Stanbic Bank Limited on the required minimum standards, strategies, projects, plans, initiatives, reporting and other relevant activities related to the Innovations and engineering Finance Function, to ensure all business areas effectively comply with internal standards and financial requirements.
    Strategically partner with relevant stakeholders regarding the development of management accounting systems, that ensures efficient and high-quality reporting is delivered as required to the relevant committees, forums and regulators. Manage inter-dependencies and reporting obligations within the holistic financial reporting requirements.
    Monitor and control cost management and adherence to sound financial practices, to strategically drive the cost and recovery outcomes and optimisation of costs across technology.
    Provide comprehensive specialist financial management, cost and risk-control expertise to Stanbic Bank Limited as it relates to Innovations and engineering.
    Provide meaningful and commercially astute insight to stakeholders through the analysis and explanation of the impact of business, Innovation and engineering activities on total costs across Bank. Recommend measures of improvement for the business and finance partners.
    Take accountability for the delivery of financial results for Engineering and innovations, on a timely basis in an acceptable manner to stakeholders.
    Review and approve financial input and feasibility studies for new Innovations and engineering projects initiated by relevant stakeholders, across Stanbic Bank Limited.
    Identify potential risks impacting control environment across the Innovations and Engineering Finance Function for Bank, in order to improve control and prevent financial losses, ensuring all risk issues are actively managed in the appropriate manner, and that incidents are reported timeously with all relevant stakeholders.
    Identify opportunities for improvement in financial processes and drive the implementation across Bank Innovations and engineering Finance in order to achieve efficiencies, best practice and standardisation.
    Continually seek cost saving opportunities and ensure implementation through strategic/effective partnerships with stakeholders.
    Monitor and review the quality and cost effectiveness of services provided to ensure value for money.
    Remain relevant to key stakeholders in terms of competitor behaviour and industry trends, enabling the provision of relevant reports and insights on all financial management activities.
    Lead financial forecasts of business activities proactively and seek to act upon (with fellow finance and business stakeholders) any trends identified.
    Strategically drive the cost and recovery outcomes, to support the transfer recovery cycle and methodologies of the relevant area.
    Enforce transfer pricing governance and compliance activities to wider Bank policies, and continually seek to improve the transfer pricing/transfer recovery methodology, supporting the recovery cycle.
    Develop and foster strategic stakeholder relationships with executive head within functional area of support, as well as their management team.
    Integrate and collaborate with relevant internal stakeholders to enable the achievement and delivery of critical financial outcomes.
    Define all management and financial accounting frameworks and key reporting requirements for Bank Innovations and engineering to define the Finance toolbox and ensure effective and efficient service delivery.
    Track, monitor and report on Bank Innovations and engineering performance against projections and make recommendations for improvements, to influence the successful achievement of rolling forecasts and scenario planning.
    Analyse financial performance and identify trends and opportunities for revenue enhancement and cost containment and to maximise returns.

    Technology and architecture- Finance future ready transformation.

    Identify areas and processes for efficiency and improvement, aligned to the Bank’s strategic objective of digitisation & automation, and lead the change to the implementation of cloud financial operations practises in order to achieve automated and accurate planning outputs.
    Ensure finance participation in the end-to-end agile development process within the construct of DevOps practices and methodology.
    Support agile ceremonies: sprint planning, daily stand ups, sprint review and sprint retrospectives and UAT finance tests
    Supervise and foster built in quality.
    Provide finance future ready technical insights to support release planning, including user stories breakdown, tasks assignment, and backlog grooming, through elicitation and clarifications of user stories and requirements with finance stakeholders and communication of IT dependencies.
    Drive team commitments to the work in every iteration or Program Increments.
    Be responsible for value and builds to continuously improve the quality of deliverables.
    Ensure best practices for all the finance systems are being implemented i.e reconciliations within systems, relevant UAT tests.
    Work together with group counterparts for implementation of group wide systems

    People

    Lead and drive the appropriate level of change across finance teams in order to support the ongoing requirements of the business.
    Build and maintain effective relationships with internal and external stakeholders, to drive the provision (including responsibility) of both financial and non-financial information and support to all relevant stakeholders.
    Lead the team according to the Banks leadership principles and values, including managing the employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention, reward and people administration to ensure a high-performance culture.

    Risk, Regulatory, Prudential & Compliance

    Provide input into the design of Bank’s control policies in the execution of the Innovations and engineering team’s responsibilities, ensuring compliance and risk mitigation of the Bank’s financial losses.
    Continuously review and make recommendations to improve existing policies and procedures, ensuring these are shared across Bank to promote standardisation and best practise.
    Advise and influence various Forums and Committees, as a quorum member, in order to represent Innovations and engineering Finance to forward Bank’s interests.
    Drive the successful completion of the annual external audit reviews for Bank Finance Technology & Operations in order to achieve satisfactory and unqualified audit reports.
    Enforce the Bank guidelines and policies around financial management are adhered to by all Innovations and engineering stakeholders across the Bank.
    Enforce compliance to all regulatory frameworks for all finance activities both by business stakeholders as well as the team, ensuring the Bank adheres to risk and compliance policies and procedures.

    Strategy

    Define the strategic Financial roadmap for Bank Innovations and engineering. Monitor the implementation of the strategic roadmap to ensure the effective implementation and continuity of full financial management services.
    Drive crucial conversations with business executive stakeholders as well as internal Financial stakeholders to challenge and resolve financial management related issues.
    Partner with business executives to drive commercial awareness in decision making, as well as build the future capability.
    Seek innovative ways to strategically achieve value added services to Client Segments, Client Solutions and Corporate Functions across the Bank
    Both accountable and responsible for the key financial controls over the monitoring and reporting of all financial processing for Bank Innovations and engineering.
    Both accountable and responsible for the preparation of management accounts, ensuring accurate and timely account management.
    Develop a deep understanding of and contribute to the overall strategy for Bank Engineering and the individual financial drivers of Innovations and engineering in order to realise the aspirations of the Bank.
    Define and influence cost control strategies and measures within Bank Engineering in order to realise strategic objectives.
    Lead and drive the scenario planning and analysis, interpretation and projections of business results for Innovations and engineering in order to identify trends, insights and opportunities.
    Optimise strategic business delivery through the appropriate specialist views and guidance incorporated into quarterly business reviews that drive the appropriate business strategic discussions.
    Articulate the Bank Innovations and engineering strategy into financial forecasts and outlooks to develop a roadmap of where the business is going in order to provide direction.
    Maintain an in-depth understanding of the entire Business (Client Segments and Client Solutions) and all its activities by consistently engaging with executive committee members in order to effectively lead the implementation of the Finance plan for Bank Innovations and engineering.

    QUALIFICATIONS

    First Degree in Finance/ Accounting or equivalent
    More than 10 years experience in Finance Business Partnering
    Chartered Accountant qualification
    The role requires a seasoned individual with a thorough understanding of the end-to-end Financial Value Chain. The role requires Technology knowledge and experience. The role requires an experienced Financial Manager with the ability to provide strategic advice to senior executives and Exco’s. Be able to influence strategy.

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Business Manager Consumer & HNW

    Business Manager Consumer & HNW

    JOB PURPOSE
    The purpose of the role is to support the Head of CHNW in business planning and business performance reviews with in-depth analytics, ensuring decisions and plans are evidence-based. The role will be critical in implementation of continuous improvement initiatives and following up on action plans relating to business performance monitoring and improvement.
    KEY RESPONSIBILITES
    Business Planning

    Support the Head of CHNW with the formulation of strategy and the overall process of executing against the strategy.
    Coordinate and support the overall budget planning activities across the key CHNW functions in coordination with the various Heads.

    Business Performance Monitoring

    Compile monthly/quarterly CHNW reports for submission to CHNW MANCO, KLC, and Bank Board Committees.
    Co-ordinate collation of broad-based business performance metrics and track performance based on information provided by the MI team.
    Monitoring CHNW scorecards and undertake updates based on business plans 
    Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
    Undertake ad hoc and thematic research across the CHNW network, analyse and interpret the results making inferences and recommendations as required.
    To support the business performance review process by tracking and analysing readiness and performance against the business targets and strategic goals.
    Support the business planning process across CHNW teams to ensure full alignment of activities and business plans are evidence-based Benchmark performance against competitors and market trends and make recommendations on key performance drivers.
    Continuous Improvement
    Undertake research on new business continuous improvement initiatives across CHNW
    Analyze and identify metrics for continuous improvements 
    Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

    Financial Management & Control

    Performance and Cost Monitoring and variance analysis
    Keep and maintain adequate records of all business performance management data, including projection trackers.

    Company Secretariat:

    Preparation of CHNW submission to KLC and Board papers for timely submission to Company Secretariat
    Monitoring Board actions to ensure business needs are met in a timely manner

    Human Capital:

    Monitoring CHNW scorecards and undertake updates based on business plans 
    Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
    Undertake ad hoc and thematic research across the CHNW network, analyze and interpret the results making inferences and recommendations as required. Maintain oversight of CHNW organograms.
    Champion the product trainings (up-skilling sessions) across the floor in collaboration with other departments.

    Marketing:

    Work with CHNW Marketing BP to have oversight of all marketing initiatives including events, year-end gift coordination and procurement of branded goods

    Risk Management

    BAU issue tracking, follow up and decision tracking for all agreed action points. Managing and ensuring all Ops risk, internal audit and compliance matters are being handled.
    General Coordination and Communication
    Coordinate Distribution activity scheduling and management 
    Provide support to formal corporate performance review meetings where necessary and manage the CHNW communications

    Administrative support

    Maintain and update the calendar and schedule of recurrent meetings for the Head of CHNW.
    Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.
    Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to Mezanine floor.
    Leave management for CHNW Manco on behalf of the Head of CHNW
    Maintain the CHNW calendar of events (Quarterly staff feedback sessions, Quarterly Business Reviews, Team Building, CIB connect sessions, Quarterly Birthdays, Strategy Sessions)
    Venue bookings for the CHNW Head client events, and CHNW events
    Travel bookings for Head CHNW-Flights and Hotel bookings, Visa applications
    Assisting senior members of the CHNW MANCO and their direct reports as and when delegated for any other duties as required by the job.

    QUALIFICATIONS

    University Degree from a Recognized University.
    2-3 year experience in a business analysis/ financial reporting role
    Basic Financial skills – CPA or ACCA certification
    Strong MS Office knowledge
    Sound knowledge of banking products/services and the procedures underpinning them.
    Knowledge of the Code of Banking Practice.

    Apply via :

    www.standardbank.com