Jobs Kenya

Company Address: Address kenya

  • Senior Finance Manager, Business Partnering Manager, Home Loans Manager, Cards and Payments

    Senior Finance Manager, Business Partnering Manager, Home Loans Manager, Cards and Payments

    Job Purpose

    This role is responsible for managing the CHNW & BCB Finance option to ensure the provision of key performance indicators (KPIs) for the Corporate and Investment Banking unit for decision making and strategy development.

    Outputs
    Client

    Demonstrate Business Etiquette in Oral/written/Telephone communication skills.
    Communicate standard work information either verbally or in writing in a clear and concise way-taking account of audience.
    Prepare and present information to different audiences which is effective and understood.
    Facilitate resolutions between differing viewpoints.
    Project a professional image in communication and physical presentation.

    People

    Communicate standard work information either verbally or in writing in a clear and concise way-taking account of audience.
    Use skills and different formats to effectively communicate more complicated information.
    Help management make financial decisions.

    Financial Management

    Provide leadership and guidance to the team working under Finance-CHNW & BCB.
    Ensure reports have been prepared and submitted to the senior manager Business Finance.
    Assist the business teams in handling queries relating to the financial reports and other management information relating to their units.
    Provide leadership and guidance to the team working under the incumbent with finance, CHNW & BCB.
    Review costs for all Client Coverage and CHNW & BCB overheads and identifying any-postings that need to be corrected.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: Degree
    Field of Study: Business Commerce
    Type of Qualification: Post Graduate Degree
    Field of Study: Finance and Accounting

    Experience Required

    Finance Business Partnering
    Finance & Value Management
    5-6 years
    The role requires a seasoned individual with a thorough understanding of the end-to-end Financial Value Chain. Practical experience of working across different Africa Regions countries, jurisdictions and regulatory requirements would be required. Knowledge of financial analysis techniques. Construct, read and interpret financial statements. Technical competency with respect to IFRS9 and its ramifications. Experience with regulatory reporting and knowledge of industry key ratio comparatives.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Articulating Information
    Challenging Ideas
    Developing Expertise
    Developing Strategies
    Directing People
    Embracing Change
    Empowering Individuals
    Exploring Possibilities
    Interpreting Data
    Making Decisions
    Providing Insights
    Seizing Opportunities

    Technical Competencies:

    Financial Acumen
    Financial Analysis
    Financial and Accounting Control
    Financial Management (Financial)
    Financial Planning
    Understanding GAAP

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    Use the link(s) below to apply on company website.  

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  • Global Access Programme Coordinator, Kenya & East Africa

    Global Access Programme Coordinator, Kenya & East Africa

    Key Responsibilities
    Programme Planning and Implementation

    Develop the Roche GAP Expanded program (HIV, HBV, HCV, HPV, MDTB) plan by understanding all the needs of the stakeholders, drafting the plan and securing approval.
    Develop the GAP Expanded program plans by gathering input from partners, understanding Roche expectations and targets, allocating dates against targets, drafting program plan and receiving approval annually by deadline.
    Review and manage the progress against the program plan by receiving feedback from partners, evaluating against targets, understanding challenges and amending plans in line with approved actions and standards as scheduled.
    Manage and optimize company resource utilization by evaluating and coordinating that Roche resources are secured, training partners so that consumables are utilized correctly and tracking and monitoring utilization against KPI’s and addressing discrepancies at all times.

    Reporting & Forecasting

    Draft and submit reports on defined GAP reporting parameters by gathering and analyzing data; and compiling report with recommendations as agreed.
    Quantify and submit forecasts for Roche GAP reagents by receiving data, evaluating input factors, evaluating quotations and drafting forecasts by deadline as required.
    Report on instrument uptime and functionality by engaging with end users and receiving field engineer reports, collating and reporting as per KPI’s and with recommendations by deadline and as agreed.
    Quality manage program implementation by defining quality standards (KPI’s), measuring, identifying and addressing issues, improving workflow, improving TAT and implementing solutions as required and agreed.

    Partner Engagement and Management

    Coordinate and conduct stakeholder meetings by ensuring target audience attendance, drafting agenda’s, coordinating that minutes and actions are captured, agreed on and timelines are allocated to all resolutions at all times and as required and scheduled.
    Conduct partner training by identifying training needs, scheduling training, coordinating attendance, facilitating training and evaluating training integration as required.
    Address partner issues and non-performance by identifying concern or non-delivery, identify cause, engage with partner and develop plan to address, manage implementation of plan and measure impact as agreed and defined.
    Enhance the Roche market position by identifying and implementing opportunities, building mutually respectful and beneficial relationships with partners and implementing opportunities as and when required.
    Build partner capability to utilize Roche instruments by providing technical support and assistance, drafting SOP’s and Job Aids, Sharing with partners and measuring instrumentation utilization improvement as required.

    You, as an ideal candidate, will have the following skills, experience and education:

    Required Qualification: Degree in relevant Science based field (medical or laboratory sciences or similar)
    Required Experience: At least 3-5 years’ experience in the field. At least 2 years practical laboratory experience is ideal with at least 1 year in a similar role in a similar environment as Roche.

    Apply via :

    careers.roche.com

  • Specialist Product Advisor

    Specialist Product Advisor

    The position

    As a Specialist Product Advisor (SPA), you will be responsible for Promoting and selling our products and services within Kenya on the diabetes field.
    You should be capable of building effective relationships with assigned customers, providing customers with information on our products, devices and indications and ensuring consistent follow-up.  You will also participate in and contribute effectively to regional meetings, national conferences, and other NN meetings.

    Your Main accountabilities will be:

    Ensure sales territory and provide information of our brands, devices and indications to customers and ensure and constant follow-up
    Conduct customer contact and register calls in OCE. develop skills to use IO Engage tools
    Execute according to marketing strategy.
    Participate and contribute effectively to cross function collaboration.
    Work according to Business Ethics procedures, and according to local laws, NN Ways and policies, quality standard and guidelines.
     

    Qualifications
    To succeed in this role, you need to have: 

    University Degree/Diploma or equivalent in Sales / Medicine / Pharmacy / Biology or related Science.
    Min. 3-5 years of experience in pharmaceutical field sales.
    Fluent in English.
    Demonstrate an ability and passion to influence from a patient-centred approach; strong attention to quality and detail; good planning and organizational skills and the agility and willingness to quickly adjust to new situations in a continuously developing environment; ability to engage people with different backgrounds (Science, business, etc.) and work within a diverse environment.
    Personality wise dynamic high-performer with a strong performance-driven track record who is highly engaged.
    Additional skills include good decision-making and problem-solving skills and excellent communication, presentation, and interpersonal skills, and the ability to negotiate.
    Show willingness to collaborate with stakeholders and drive their personal development.
    These attributes coupled with the technical skills of analysing sales Impact Rx will ensure success in this role.
    Excellent written and verbal communication skills and good command of English are required; and good computer skills (Excel, Word, PowerPoint).

    Apply via :

    ordisk.com

  • Team Leader, Unsecured Collections

    Team Leader, Unsecured Collections

    Job Purpose 

    To provide comprehensive support to the Pre – NPL Manager by exercising effective control and managing a team of Collections Officers to normalise arrear accounts and limit the maturing of arrear accounts into the NPL status; further assist by implementing and improving strategies to ensure that present and future departmental objectives are achieved.
    To manage Collections Officers on rectification and clearances of accounts that flow into arrears and limiting the ageing of accounts into NPL, across all unsecured products
    The diligent management of the ongoing deliverables in terms of call and coaching strategies and calibration sessions.
    To ensure individual and team achievement insofar requisite metrics.
    To ensure constant feedback sessions with all Collections Officers daily for progress on arrear account rectification.
    Provide constant feedback regarding arrear accounts to the Pre – NPL Manager
    To ensure timeous and correct collection procedures are followed
    Operate within delegated authority levels and ensure that staff reporting in have sufficient levels of mandate to perform day to day operations.
    Maintain and enhance customer service.
    Drive and maintain work quality standard and ensure adoption of the quality assurance framework

    Key Responsibilities
    REHABILITATION AND COLLECTIONS OF THE PRE-NPL PORTFOLIO

    Guides and mentors’ staff to identify opportunities where distressed debt solutions can be provided to customers and staff alike in order that they can be rehabilitated back to the performing loans portfolio
    Supports the Pre-NPL Manager and the Manager partnerships  by ensuring that all the required processes, systems and controls are relevant to effectively manage Attorneys, Liquidators, Trustees, Executors and Debt Collection Agencies to minimise Credit losses to within agreed targets
    Ensures that robust repossession, storage and disposal controls are in place to facilitate the securing and realisation of the Bank’s assets
    Reports suspicious transactions to Fraud Prevention Services and to the Money Laundering Officer where appropriate
    Ensures continuous improvement on set  performance benchmarks in order to yield optimal performance levels
    Acts within the prescribed mandate insofar instituting legal action and supporting of Liquidators

    STRATEGY MANAGEMENT

    Coaches and supports staff to identify opportunities to increase recovery rates to exceed monthly targets
    Ensures that all the required processes, systems and controls are relevant to effectively manage the in-house accounts to achieve set recovery targets
    Ensures that robust repossession, storage, and disposal controls are in place to facilitate the securing and realisation of the Bank’s assets
    Adheres to the requirements of the Credit Agreements and Usury Acts
    Ensures consistency in the execution of Bank policy and procedures to adhere to all laid down governance requirements
    Ensures continuous improvement on set  performance benchmarks to yield optimal performance levels
    Evaluates and improves on existing practices within Rehabilitation in order to optimise processing efficiencies

    STAKEHOLDER MANAGEMENT

    Ensures internal stakeholder management through regular reporting on the performance of the arrears accounts insofar the net provisions raised

    MIS PROVISION AND INTERPRETATION

    Analyses credit data on a daily, weekly, and monthly basis to highlight efficiency gains and identify adverse trends requiring management interventions that consequently assist in achieving set targets and credit process efficiencies – for Pre -NPL
    Ensures the production and distribution of agreed performance outputs, i.e actuals vs set targets and reports that provide the required Portfolio insights to management  and other stakeholders

    QUALITY ASSURANCE

    Drive the achievement of collections benchmarks within the right standards of QA

    PEOPLE MANAGEMENT

    Responsible for inspiring, motivating, leading, and managing the team
    Support the recruitment, development, and retention of relevant skills to meet the business needs
    Creates an environment in which learning, and development are emphasised and valued
    Takes personal responsibility for coaching and mentoring others, especially as it relates to the correct application of the various Laws within the departments
    Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports
    Promotes a culture where the values of the Bank are seen to be ‘alive’
    Encourages team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis
    Develops and maintains an open communication channel with direct reports
    Monitors and manages the performance and development of staff within the area
    Ensures staff are appropriately and consistently rewarded and recognised for their achievements and outputs
    Ensures that disciplinary action and grievances are addressed and aligned to the Standard Bank policies and procedures
    Maintain satisfactory ratings from all internal and external stakeholders including audit and similar functions
    Number of external courses attended by staff
    Frequency of internal connect and feedback sessions
    Formal training programme in place which addresses skills shortages and EPM PDP requirement.
    Diligent application of the Bank’s Performance Management processes

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree 
    Field of Study: Business Commerce 

    Experience Required

    Risk Management 
    Risk & Corporate Affairs
    3-4 years
    Instituting the appropriate legal action against recalcitrant debtors by effectively applying the required litigation options in order to facilitate successful Court verdicts. Legal and Collections experience with a sound understanding of how the Law relates to the principles of financial credit risk management procedures. Exposure to and experience in Banking / Financial institution related legal and collections matters is a valuable benefit. Application of knowledge, experience and sound judgement in formulating solutions to rehabilitate through the application of various collection tactics, or via the institution of legal proceedings. 
    1-2 years 
    Experience in managing a Collections department with the ability to manage and lead staff effectively to achieve the required results. Experienced in the understanding of credit risk assessment procedures to determine the best route of actions to be applied – both as it relates to unsecured and secured lending products.

    Apply via :

    www.standardbank.com

  • Transactor, Energy & Infrastructure

    Transactor, Energy & Infrastructure

    Job Purpose 

    To manage workstreams for Energy and Infrastructure Finance Debt Solutions, across the deal lifecycle to enable the achievement of revenue targets and delivery of exceptional client experience.

    Key Delivarables 

    Adhere to applicable policies, systems, processes and procedures to ensure compliance with all relevant CIB risk, regulatory and business control requirements.
    Build, review and maintain complex financial models to effectively structure Energy and Infrastructure Finance Debt Solutions and the development of base case models and term sheets.
    Conduct initial due diligence on Energy and Infrastructure Finance deals and assist in obtaining buy-in and sign-off from relevant committees (e.g. New Business Approval committee (NBAC), High Risk, Excon, MAC). Review loan agreements, prepare pre-screens and final credit papers / applications for new financing opportunities to ensure compliance with credit approved terms, credit sanctions and CIB risk and regulatory framework.
    Contribute and provide relevant information, data input, and financial reports to team members to support the monitoring and tracking of financial performance.
    Contribute towards realising the desired IB and CIB culture by modelling and displaying appropriate behaviours, collaborating across the business and promoting team work
    Coordinate and collate information for the purpose of tracking metrics (e.g. price benchmarking, liquidity, market and client trends) to support the deal pipeline and grow the IB business. Develop and maintain an up to date file of terms of deals to use as a reference resource.
    Develop and maintain a network of internal stakeholders to optimise the Energy and Infrastructure Finance value proposition across the client experience value chain.
    Develop external networks to generate insights that may lead to new solution ideas, and contribute towards enhanced brand reputation and market opportunities for the assigned client portfolio.
    Develop Lending solution ideas and recommendations to support the content development of proposals, pitch books and other client documentation, ensuring all regulatory aspects are considered and information is articulated in a clear, concise and quality manner for use in client engagements.
    In collaboration with Coverage, lead client engagements and confidently present proposals and pitchbooks for Energy and Infrastructure Finance Debt Solutions.
    Participate in deal negotiations for Energy and Infrastructure Finance Debt Solutions, and when required provide in-depth knowledge and insight on financial models and other relevant data and / or information.
    Post disbursement, work closely with Coverage, Transaction Management Unit (TMU) and other relevant business team to closely track and monitor allocated Energy and Infrastructure Finance deals to identify underperformers and provide support in managing exposure while ensuring ongoing governance and busines performance during the life cycle of the deal.
    Provide on the job guidance to team members to enhance their understanding and application of the Lending value proposition, processes and standards and to enable improved performance.
    Stay abreast of developments and trends in the market, industry and client base by conducting research, developing and / or reviewing insights developed by internal teams to support existing Lending deals end-to-end, and the origination of new Energy and Infrastructure Finance  opportunities.
    Working closely with deal teams, lead and manage the end-to-end execution of various workstreams for Energy and Infrastructure Finance deals and coordinate internal and external stakeholders, develop, review and update deal execution timetables and project plans.

    QUALIFICATIONS
    Education

    Under Graduate – Business related Degree 
    Preferred – Post Graduate – Business Commerce

    Work Experience

    3-4 years – Building complex financial models, and analysing large amounts of data and information to develop and present reports to key stakeholdersWorking independently and managing concurrent work processes and driving delivery on multiple deals / projects with minimal supervision. Understanding of the Lending deal process and life-cycle, with experience in executing deals from cradle to grave.
    Working with and interpreting relevant regulatory frameworks.Ability and experience with reviewing, understanding and interpreting legal documentation to identify any inherent risks
    5-7 years – Understanding and knowledge of local and global Lending products / solutions to effectively develop and present innovative client solutions particularly within Energy and Infrastructure FinanceEffectively coordinating and interacting with professionals, clients and key stakeholders in other lines of business in the delivery of all Debt Solutions.

    Apply via :

    www.standardbank.com

  • Counselling Phycologist Interns Psychiatric Nurse Intern

    Counselling Phycologist Interns Psychiatric Nurse Intern

    We are looking for motivated and enthusiastic interns to join our team!

    If you have a strong desire to learn and develop your skills, we encourage you to apply.

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    Apply via :

    docs.google.com

  • Policy Lead Diagnostics Africa

    Policy Lead Diagnostics Africa

    The Policy Lead, Diagnostics Africa delivers value to Roche Diagnostics in Africa by taking the lead in the Roche policy and government affairs for Africa, including:

    Defining and implementing policy, advocacy and engagement priorities for Diagnostics within the African Network and in collaboration with Access & Policy EMEA-LATAM Regional functions and Global Access & Policy functions including Health Policy Leads (Geneva and U.S.). This would include collaboration with Roche Pharma Africa where applicable
    Articulating a bold, shared Pan-African diagnostic vision for policy and government affairs aligned within the broader Africa Diagnostics Strategy that is centered on the patient and delivering towards the realization of UHC
    Identifying opportunities for policy ecosystem shaping to facilitate patient / people access to innovative diagnostics, working collaboratively with internal and external stakeholders with a Pan-African approach
    Develop and maintain relationships with key African stakeholders ensuring appropriate company participation in regional forums, conference and key policy meetings including preparation of policy briefings
    Working closely with access teams to link policy activities to and in support of implementation of access priorities for diagnostics in Africa such as reimbursement pathways, health technology assessment, value based procurement and other funding pathways and supporting the commercial organization in this regard
    Ensuring that the value of IVD and its funding & reimbursement is in the agenda of governments and health authorities across Africa
    Engaging with healthcare organizations across Africa in order to shape public policy for diagnostics as part of a broader healthsystem ecosystem shaping and with Roche Pharma as applicable
    Engaging as a player in the Roche Africa network to shape structures, processes and behaviors; engages externally side by side with GM/CMs and other business functions to advance healthcare and continuously improve the patient journey

    Requirements for the position/ Candidate profile:

    Professional and Technical Requirements:

    University degree level qualification in a relevant discipline, typically 5-10 years experience in a Policy & Gov. Affairs environment
    Strong line-leadership experience, preferably with extensive experience of creating and leading diverse, regional teams, and/or matrix leadership
    Broad business acumen of the diagnostics / healthcare market and its activities
    Experience in policy and governmental affairs (eg public policy background, agency experience)
    A relevant post-graduate qualification (e.g. MSc; MBA; or higher degree qualification in a relevant area would be desirable

    Experience, Skills, Knowledge:

    Experience working in an international, multi-cultural and matrix environment
    Strategic and system thinking skills and proven track record of developing and delivering business strategies
    Solid experience of leading change, negotiating and managing conflict
    Strong interpersonal skills with experience in building, leading and coaching teams, and an ability to communicate complex topics simply and articulately to various audiences
    Fluency in English and (ideally also other languages) is a must
    Strong organizational, communication, and networking skills, along with excellent relationships with policy makers and self-government
    Solid understanding of the industry’s complex policy, regulatory, market access requirements with an absolute commitment to competing on the highest ethical level are essential
    Proven track record of developing and implementing programs that delivered strong and identifiable business impact
    Proven ability to integrate their work in the context of wider strategic frameworks and in the context of a fast-moving and agile environment

    Apply via :

    careers.roche.com

  • Manager, Ecosystem Manager, Personal Banking

    Manager, Ecosystem Manager, Personal Banking

    Job Purpose;

    To guide the development of Ecosystem Banking training material to enable staff across the Group to use all available data, insights and capabilities to partner with clients for growth, with an emphasis on Trans Regional clients. To integrate internal capabilities (e.g. Innovation, Client Solutions, Client Segments) to enable execution of market ecosystems. To guide the development and implementation of the Ecosystem Banking toolbox.

    Job Function;

    Create quarterly leave plans to ensure adequate coverage. Approves leave requests and leave sell requests. Create workforce plans for the area to ensure that current and future business requirements can be met. Such plans should be revisited at least twice a year. Determine development needs of the team and ensures that development opportunities (training, rotation, onthe-job learning) are budgeted for and executed. Determine the most appropriate build required for analytical tools set development and ensure that these are agreed with line manager. Develop a high performing team by embedding the bank’s performance process, regular performance feedback and coaching. Addresses poor performance. Ensure a structured and well governed environment is in place to minimise failures. Ensure effective reporting of possible model issues to senior management as well as the model governance forum, with appropriate recommendations. Ensure models operate in real time (where system allows for it). Ensure monthly runs are stored with adequate history to measure model performance over time (chronological datasets). Ensure that all models are reviewed in accordance with the model review policy. Ensure that all models built by the team are fit for purpose and operate within performance metrics. Ensure that any manual interventions and hand-offs in the production process are minimised. Ensure that model outputs for model measurement and reporting are stored and maintained. Ensure that model performance remains within the predefined performance criteria. Ensure that models are productionalised and automated as defined. Ensure that models are sufficiently tested prior to final deployment.
    Ensure that the models, once put into production have sufficient levels of error handling processes. Ensure the development of new models (e.g., propensity, churn, micro segmentation, contact-ability, response, etc.) for Campaign analytics that deliver value and/or improve on prior model. Ensure the model automation process is well measured to identify bottle necks and possible issues. Ensure the overall accuracy of all new campaign models developed and provide guidance and support to the rest of the team given the high volume of models to be developed. Evaluate effectiveness of models developed by the Analysts, and selects the appropriate model for validation and approval by line management. Evaluate the appropriateness of models for relevant campaigns and take into consideration the business problem against data nuances. Explore and leverage new data sources that allow deeper client understanding and increase model lift and performance. Explore and leverage new model development techniques and tools to challenge current status quo (e.g., Random Forests, CHAID, CART, etc.). Identify, investigate, communicate to relevant stakeholders and remedies any issues that occurs in the model production environment. Interview and recruit new members of the team, including determining the appropriate salary with input from the Human Capital Business Partner. Investigate and understand why models may not perform at respective levels and guides model developers accordingly. Investigate, communicate and present plans to model governance forum on critical system issues. Maintain a succession plan for the team by reviewing the skills of the team at least twice a year and has career conversations with them. Manage a team to ensure effective delivery of objectives for the area. Monitor overtime on a monthly basis. Analyses reasons for overtime and creates actions to address the issues. Motivate team members and ensures that they receive recognition for work well done. Optimise model future performance (take up rate, environmental climate, business strategy, model drifts, etc.) against business strategy and actual model performance. Present models for approval at Model Governance forum. Provide model approval in terms of robustness and appropriateness to line management. When required, initiates disciplinary processes for team members. Resolve grievances raised by team members, escalating only if unresolved.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce

    Experience Required

    Ecosystems
    Business & Commercial Clients
    8-10 years
    Experience in Learning and Development and/or Organisational Development acquired working within a business function that spans multiple stakeholders and multiple countries. Experience in structuring capability building interventions (training, coaching, experiential learning, continuous development) that impacts business outcomes.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Convincing People
    Developing Expertise
    Directing People
    Embracing Change
    Empowering Individuals
    Establishing Rapport
    Generating Ideas
    Interacting with People
    Making Decisions
    Producing Output
    Resolving Conflict
    Taking Action

    Technical Competencies:

    Business Acumen (Audit)
    Compliance
    Continuous Process Improvement
    Customer Understanding (Business Banking)
    Financial Acumen
    Product Knowledge (Trading, Transacting)
    Risk Management
     

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    Use the link(s) below to apply on company website.  

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  • Manager, Regional Branch

    Manager, Regional Branch

    Job Purpose;

    Accountable for cascading the PBB country Branch Banking strategy and executing in alignment with PBB country objectives (e.g. Relationship Banking, Direct Banking etc.). Overall accountable for the achievement of the operating income, controllable costs and client objectives through the coverage teams.

    Key Responsibilities;

    Actively seek new business initiatives to grow clients within the local markets.
    Adhere to risk framework, appetite, risk control procedures, governance and risk toolbox.
    Build a high performance team through managing resources & retention of critical staff to match strategic business requirements.
    Check consistent implementation and adherence to the Relationship and Direct toolboxes across Branch Banking Check consistent implementation of Relationship and Direct Banking objectives; and ensures adherence to the toolboxes and seeks approval for customization where relevant.
    Contribute to the development of the country client risk framework and risk appetite.
    Determine the people plan to focus on resourcing, development, talent management, and talent retention.
    Drive all relevant initiatives that will focus on increasing effectiveness of digital channel usage by all segments.
    Drive digital migration and branch efficiency, taking into account customers who frequently resist migration efforts.
    Drive digitization of all processes in the Branch Banking network in alignment to the strategy of clients using all relevant channels and platforms e.g. ATMs, Enterprises Direct, Voice Branch etc.
    Drive satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
    Drive the bank’s multi-channel strategy through optimization and usage in alignment to client requirements and offerings.
    Ensure staff are appropriately and consistently rewarded and recognized for their achievements and outputs.
    Identify current and potential employee skill requirements in consultation with the PBB Human Capital function.
    Identify workspace requirements for Branch Banking resources and be responsible for monitoring and managing related costs.
    implement the Branch Banking strategy, delivers agreed financial and non-financial outcomes through the teams.
    In conjunction with Relationship and Direct Banking define the financial outcomes in order to deliver its objectives.
    Lead, inspire and coach a team of professionals, develop talent, create succession to key roles.
    Localise the ecosystems strategy taking into account local market conditions and develop a deep understanding of local markets and delivering solutions that are relevant in those local markets without compromising broader objectives.
    Monitor implementation of agreed financial and non-financial outcomes and ensures that remedial actions are implemented in collaboration with Business and Personal Banking teams.
    Partner with Relationship and Direct Banking teams in order to drive optimal productivity and operational effectiveness for the achievement of Relationship and Direct Banking outputs.
    Provide input into the development of the overall Country strategy. Retain a balance between scalability, balance sheet and income statement growth whilst delivering service through NPS.
     

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce

    Experience Required

    Distribution
    Consumer & High Net Worth
    8-10 years
    Experience in banking or financial services (including experience in the field coupled with experience in a head office environment. Knowledge of all business processes within a bank, including all procedural and regulatory restraints. Financial knowledge.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Developing Strategies
    Directing People
    Embracing Change
    Empowering Individuals
    Establishing Rapport
    Generating Ideas
    Making Decisions
    Producing Output
    Seizing Opportunities
    Showing Composure
    Team Working
    Valuing Individuals

    Technical Competencies:

    Banking Process & Procedures
    Customer Reception and Channelling
    Customer Understanding ( Consumer Banking)
    Financial Acumen
    Operational Planning
    Product and Services Knowledge
    Risk Management

    Apply via :

    www.standardbank.com

  • Officer, Reconciliations

    Officer, Reconciliations

    Job purpose
    Provide operational support to the Head, Client Experience and Shared Services by taking responsibility of reconciling assigned accounts. Highlighting exceptions as detfined in the defined respective account structure to the relevant teams and escalating to Management those posing a risk through delayed action, significant financial risk, inadequate responses provided or otherwise.  

    The role is responsible for management of financial risk through second level control on Bank accounts ensuring completeness of entries passed and querying validity of transactions where necessary.

    To reconcile and follow up on outstanding items in suspense accounts.
    Generate exception reports and escalate long outstanding items in suspense accounts
    Undertake allocated reconciliations and ensure they are of requisite quality.
    Periodically confirm underlying client instructions relate to entries posted to the reconciled accounts for material amounts.

    Key Responsibilities
    Strategic Execution

    Accounts to be in current status at all times.
    Quality of documentation/information.
    Adhere to the SLAs with various business units.
    Reconciliations completed and followed up on within set turnaround times
    Ensure Internal processes and procedures are adhered to at all times with gaps identified reported for remediation.
    Error tracking – generate transaction defect log and propose remedial measures where practical.
    Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the reconciliation team.

    Query and Complaints Management

    Effectively manage client/stakeholder queries and complaints ensuring adherence to set service levels.

    Operational performance

    Confirming ModelBankT24 (MBT24) ledger and General Ledger entries are updated in Intellimatch where applicable.
    Daily reconciliation of Suspense, internal and other accounts.
    Preparing and broadcasting list/reports of outstanding items of the accounts reconciled.
    Query old, strange outstanding entries in accounts reconciled and escalate as per matrix
    Balance confirmation for accounts and advising business and management of the same.
    Custody of allocated account reconciliations and reports.
    Initiate queries relating to outstanding items and follow-up to resolution.
    Check and investigate entries that have defaulted into system suspense accounts.
    Sensitize stakeholders on relevant account reconciliations processes and Intellimatch.
    Participate in testing and validation for projects assigned
    Provide oversight of accounts allocated
    Ensure unknown funds in suspense accounts are queried.
    Update unit management on quality of reconciliation and issues meriting their attention.
    Avail information required for internal and external audit as may be requested.
    Ensure conformity to the set standards and procedures in the department and the bank as a whole.

    Optimise the risk profile in the business unit

    Ensure compliance with approved limits and levels of authority.
    Ensure Satisfactory audit ratings and closure of action plans within our span of control arising from risk assessments, operational risk reviews, internal and external audits and regulatory inspections to improve the control environment relating to assigned area.

    Compliance adherence

    Ensure that financial standards are adhered to.
    Ensure implementation and adoption within assigned portfolio of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes monitoring and identifying any material compliance related breaches and escalating them to line management and the Compliance Office.

    Stakeholder Engagement

    Finance – review monthly reconciliation submissions and facilitate opening and closure of suspense accounts
    Control teams – assist in resolution of long outstanding items in affected Suspense accounts
    Information Technology – provision of reconciliation information and resolution of IT related queries
    TPS – liaison between Reconciliations on product recon support Other units – provide support in the resolution of reconciliations done and or reported by Reconciliations unit

    QUALIFICATIONS
    Type of qualification: First Degree

    Field of Study:  Finance or Accounting
    Finance or Accounting related qualifications an advantage.

    Experience

    3-4 Years with Operations – processing
    Ability to relate data to products and understand the associated entries expected for service or product fulfilment. This competency is about interpreting data accurately with an emphasis on the processing and interpretation of numbers. This competency also includes the utilization of technology.

    Apply via :

    www.standardbank.com