Company Address: Address kenya

  • Commercial Finance Lead

    Commercial Finance Lead

    The Position

    Roche Diagnostics is seeking a Commercial Finance Lead to direct and the commercial finance strategy formulation in sync with the overall company’s strategy, take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters.
    The successful candidate will be required to lead the annual Price increase process for the organization, develop reports to track & monitor the pricing projects and associated activities on various product lines and market segments and run system audits to ensure compliance to contractual obligations by customers.
    The requirement is to work closely with relevant departments to ensure the sustainability of best data accuracy, timeliness and integrity of reports and to develop dashboards on an ongoing basis by combining raw data from commercial, finance, legal, marketing, supply chain and service to survey the efficiency and performance of customers. The optimization of business processes is also required.

    Key Responsibilities
    Deal Structuring, Pricing Management and Tender Management

    Develop commercial agreements (offers and contracts) considering client requirements and the sales affiliates targets.
    Manage total pricing procedures, enhance processes to make most of efficiencies and ensure timely response to market conditions.
    Responsibility for annual price review, ensuring the prices proposed by Product Managers are reasonable and financially acceptable.
    Partnering with Product Managers and the sales department to ensure an integrated profit maximizing approach to market.
    Manage and supervise new price generation activities and discrepancy resolution etc.
    Contribute to the development and monitoring of customers and sales, pricing and profitability by using proper KPI’s and developing further if needed.
    Managing the Tender process.
    Driving transparency around product pricing for our portfolio; this also requires thinking about the competitive price analysis.
    Creating visibility on the pricing of high medical value parameters.
    Maintaining and regularly updating a pricing history database.
    Ongoing optimization of processes to increase quality and efficiency standards including change management of the SAP pricing application.
    Proposes and develops performance monitoring tools and decision support to define the pricing and constantly reviewing it to guarantee proper Compliance with local and regional policies.
    Supporting the development of proposals, business cases and cost-benefit analysis for projects and contributing from the initial analysis phase of the projects until the customer profitability review.
    Assisting with pricing negotiations of customers’ proposals.
    Performing financial evaluation to assess pricing action effectiveness.
    Analysing the financial impact of price approaches in view of overall history as well as profitability of customer.

    Business Partnering and Business Process Optimisation

    Generate reports by sourcing and analyzing information and preparing reports.
    Challenge and support business cases, to ensure benefits are clear and realistic, and track performance against them.
    Supporting other members of the FLT with ad-hoc projects.
    Contributing numerical and/ or graphical information that will show progress on the Commercial Strategy.
    Own Business process optimizations and increasing organizational efficiency by improving key business processes that overlap across functions

    Staff Leadership & Management

    Manage team members through effective recruitment, induction, skills development, performance coaching and evaluation in line with HR policies and procedures and customer services KPI metrics.

    You, as an ideal candidate, will have the following skills, experience and education:

    Required Qualification: Degree in a relevant Finance or Logistics related field.
    Required Experience: At least 7 years’ experience in finance/supply chain, planning or commercial tender related functions. At least 3 years of experience in managing people. Project Management experience is required.
    Required knowledge: Pricing Setups, Advanced Microsoft Excel, PowerPoint & SAP

    Apply via :

    careers.roche.com

  • Technical Service and Support Manager- Automotive Aftermarket

    Technical Service and Support Manager- Automotive Aftermarket

    Job Description
    Technical Service Support (TSS) is the expert for aftersales support in the country/ region and drives the AA aftersales related activities by steering and optimizing fields of competence: Technical and product trainings, Field service, Warranty handing, Support to Automotive aftermarket (AA) sales.
    Strategic topics:

    Steering and optimizing main TSS activities in the country

    Technical and product trainings
    Field service for diagnostic equipment business
    Warranty handing
    Technical support to sales of spare parts
    Technical support to authorized workshops

    Develop and execute concepts how to increase turnover within sales of Technical trainings and Field service
    Analyze market for potential customers or additional sales opportunities
    Responsible for pricing of services
    Support customer exhibitions to promote Bosch products
    To create communication strategy for TSS services

    Qualifications
    Education and Experience:

    Degree / Diploma: Technical studies.
     5-8 years in a similar role in Automotive sectors.
    Analytical background: MS Excel advanced and modelling competence.

    Personal Characteristics:

    High analytical skills, problem solving skills.
    Strong communication skills.
    Strong Numerical reasoning.
    English speaking: Other languages advantageous.
    Assertiveness.
    Strong team player.
    Deadline and performance driven.

    Apply via :

    jobs.smartrecruiters.com

  • Medical Advisor

    Medical Advisor

    The position
    As a Medical Advisor you will be responsible for providing proactive medical support to new business opportunities and strategic objectives for the affiliate.
    Your Main accountabilities will be:

    Reviewing of medical educational and promotional material for scientific accuracy, currency, and relevance, providing training to employees and Health Care Professionals, providing medical guidance to the Sales, Marketing and Market access departments in terms of treatment guidelines and current clinical practice, providing support and guidance on pharmacovigilance matters and providing medical information to customers as required.
    Providing training and educational activities for Health Care Practitioners.
    You will further be responsible for managing the relationships with Key Opinion Leaders, as well as be the point of contact for all medical enquiries and scientific matters. Other primary medical responsibilities include publication planning and implementation.
    You will demonstrate good communication skills with both internal and external stakeholders for the successful implementation of your main responsibilities.

    Qualifications

    The candidate will have minimum of University Degree in Medicine – MD, be a qualified medical doctor who has completed their internship, community service and worked in a clinical environment.
    3-5 years’ experience in pharmaceutical industry
    Must have English language in a fluent level.
    Interest in Diabetes, Cardiovascular and Endocrine Disorders is desired.
    The candidate must demonstrate computer skills (Excel, Word, and Power Point) and two years of experience as a Medical Advisor in the Pharmaceutical Industry will be considered an advantage.
    A Master’s Degree in Public health or Health Economics will also be an advantage.

    Important skills to work in this position are:

    Strong analytical skills and the ability to influence and collaborate with internal and external stakeholders.
    Demonstrate Cross-functional Collaboration and Team Work.
    Good Decision-making and problem-solving ability.
    Demonstrate agility in ways of working, be self-motivated and results-oriented.
    Great communication (verbal and written);
    Good planning and organizational skills, project management skills.

    Apply via :

    ordisk.com

  • Chief Principal (Regular Secondary School) 

Senior Principal (Regular Secondary School) (108 Posts) 

Principal (Regular Secondary School) (541 Posts) 

Deputy Principal II (Regular Secondary School) (547 Posts) 

Senior Lecturer I (T-Scale 12) 

Deputy Principal III (Regular Secondary School) (1057 POSTS) 

Senior Master III (Regular School) (1142 Posts) 

Senior Lecture IV (TTC)- 216 Posts 

Senior Master IV (Regular School)- 12,716 Posts 

Secondary Teacher I (Regular School)- 928 Posts 

Head Teacher (Regular Primary School)- 1049 Posts 

Head Teacher (SNE Primary School)- Hearing Impairment (15 Posts) 

Head Teacher (SNE Primary School)- Intellectual Disability (10 posts) 

Head Teacher (SNE Primary School)- Autism (1 Posts) 

Head Teacher (SNE Primary School)- Physical Impairment (2 Posts) 

Head Teacher (SNE Primary School)- Visual Impairment (2 Posts) 

Deputy Head Teacher II (Regular Primary School) (1,930 Posts) 

Senior Teacher I (Regular Primary School)– 3,040 Posts 

Senior Teacher I (SNE Primary School)- 346 Posts 

Senior Teacher II (Regular Primary School) (10,819 Posts) 

Senior Teacher II (SNE Primary School) (700 Posts) 

Senior Principal (SNE Secondary School) 

Senior Master I I (T-scale 12 ) 

Senior Master II (SNE Secondary School) 

Senior Master III (SNE Secondary School) 

Senior Master IV (SNE Secondary School) 

Secondary Teacher I (SNE Secondary School) 

Principal (SNE Secondary School)

    Chief Principal (Regular Secondary School) Senior Principal (Regular Secondary School) (108 Posts) Principal (Regular Secondary School) (541 Posts) Deputy Principal II (Regular Secondary School) (547 Posts) Senior Lecturer I (T-Scale 12) Deputy Principal III (Regular Secondary School) (1057 POSTS) Senior Master III (Regular School) (1142 Posts) Senior Lecture IV (TTC)- 216 Posts Senior Master IV (Regular School)- 12,716 Posts Secondary Teacher I (Regular School)- 928 Posts Head Teacher (Regular Primary School)- 1049 Posts Head Teacher (SNE Primary School)- Hearing Impairment (15 Posts) Head Teacher (SNE Primary School)- Intellectual Disability (10 posts) Head Teacher (SNE Primary School)- Autism (1 Posts) Head Teacher (SNE Primary School)- Physical Impairment (2 Posts) Head Teacher (SNE Primary School)- Visual Impairment (2 Posts) Deputy Head Teacher II (Regular Primary School) (1,930 Posts) Senior Teacher I (Regular Primary School)– 3,040 Posts Senior Teacher I (SNE Primary School)- 346 Posts Senior Teacher II (Regular Primary School) (10,819 Posts) Senior Teacher II (SNE Primary School) (700 Posts) Senior Principal (SNE Secondary School) Senior Master I I (T-scale 12 ) Senior Master II (SNE Secondary School) Senior Master III (SNE Secondary School) Senior Master IV (SNE Secondary School) Secondary Teacher I (SNE Secondary School) Principal (SNE Secondary School)

    REQUIREMENTS FOR APPOINTMENT
    For appointment to this grade, a teacher must: –

    Have served as Senior Principal T-Scale 14 for a minimum period of three (3) years;
    Have satisfactory rating in the performance appraisal and performance contracting process;
    Have demonstrated ability to supervise, mentor and provide professional support to other teachers;
    Meet the requirements of Chapter six (6) of the Constitution; and
    Meet any other requirements deemed necessary by the Commission.

    go to method of application »

    NB: – Candidates in Asal and Hard to staff counties who have served in the current grade for at least 2 years are eligible.Candidates who are successful in the interviews shall be required to present valid Chapter 6 documents before they are appointed.NB: CANDIDATES IN REGULAR SCHOOLS WITH SNE CERTIFICATES   ARE ENCOURAGED TO APPLY.Candidates who will be successful in the interviews shall be required to present valid Chapter six documents before they are considered for appointment.

    Apply via :

    line.tsc.go.ke

  • Manager, Product Lending 

Head, Digital & eCommerce

    Manager, Product Lending Head, Digital & eCommerce

    Job Purpose:

    To be accountable for the development and implementation of fit for purpose product solutions based on unique country requirements (e.g., Everyday Banking, Lending or Card Issuing) across the value chain with a focus on digitization and in line with client value propositions.

    Key Responsibilities:

    Defines the allocated Product strategy in alignment with BU Domain and country requirements. Ensure the development of client centric solutions in collaboration with client segments, Personalisation, Digital and eCommerce, Technology, etc.
    Provide relevant client teams with product and solution specific insights that can be incorporated into client value propositions.
    Ensure appropriate strategic alignment and integration between product value stream to allow maximizing of customer solution enablement and delivery. Manage end-to-end product value chain (including Operations, Technology, etc.)
    Determine optimal pricing models for product and customer and when to alert relevant stakeholders of any pricing decisions that improve or compromise financial objectives and propose relevant remediation actions.
    Make final trade off decisions where ROE is negatively impacted in conjunction with PPB colleagues.
    Ensure that the Product business drivers are accurately reflected in the target setting process to achieve the overall Headline Earnings targets per product at a customer grouping level across PPB.
    Drive the overall product profitability and ROE as set by the financial objectives enabled by customer growth. Identify and optimise profit opportunities for Product through the relevant risk/reward trade-offs.
    Define and monitor product economics requirements (including pricing and margin management) across products.
    Act as a central point of accountability for product and solution design, evaluation, management, measurement and reporting.
    Ensure compliance with Credit and Operational Risk standards.
    Represents Product at CRMC, ALCO (Assets and Liabilities Committee), NABPS etc. for relevant decision making.
    Ensures escalation procedures exist for the reporting and resolution of specific breaches of policy, regulatory breaches, key product issues and control failings or weaknesses.
    Develop and enhance Products and/or pricing governance at NABPS and Pricing Committee.
    Provide relevant product specific technology requirements in order to achieve profitability and client experience objectives.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce

    Experience Required

    Products
    Consumer & High Net Worth
    5-7 years
    Experience in managing products, delivering business value, managing teams, managing product lifecycle, managing IT projects. Experience in business and value prioritisation and effectively managing front to back delivery teams i.e. business, specialised functions (SMEs) and IT delivery. Experience in effectively managing relationships across the value chain. Experience in delivering multiple large-scale IT projects (from conception to delivery) simultaneously. Strong financial background
    5-7 years
    Experience in the design and development of client growth strategies. Experience in managing product units with income statement and balance sheet accountability. Experience with banking / financial industry products and services. Experience in leading, integrating and delivering client solutions through multi-disciplinary teams. Experience in managing a balance sheet and income statement.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Developing Strategies
    Embracing Change
    Empowering Individuals
    Establishing Rapport
    Generating Ideas
    Making Decisions
    Producing Output
    Showing Composure
    Team Working
    Understanding People
    Valuing Individuals

    Technical Competencies:

    Customer Understanding ( Consumer Banking)
    Product Knowledge (Consumer Banking)
    Risk Reporting
    Risk Response Strategy
    Risk/ Reward Thinking

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager, Relationship, HNW Clients

    Manager, Relationship, HNW Clients

    Job Purpose:

    To manage an assigned portfolio of high-net-worth client accounts providing advice and relationship support ensuring optimal service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the defined revenue targets through retention of existing business and acquisition of new business, in order to maximise bank’s profitability.

    Key Responsibilities:

    Generate new business opportunities in the Kenyan market for the onshore and offshore businesses
    Meet agreed revenue targets
    Meet global service/experience standards of Standard Bank Wealth and Investment  through ownership of the relationship and by providing a single point of entry for the client into Wealth and Investment  and Group offerings
    Take accountability for client profitability on a product agnostic basis (ie across the clients’ portfolio of products)
    Coordinate and execute an appropriate client contact plan and ensure coordination with broader marketing and events
    Identify and manage business risks for Standard Bank / Stanbic ban by ensuring that standards, regulations and required processes are adhered to
    Provide appropriate guidance to clients on products and service offerings and ensure that these are packaged and structured to minimise risk to protect the interest of both parties. Collaborate with product specialists (both onshore and offshore)
    Broaden client relationships within the Group through introductions and facilitation of business flows through CIB, PBB and Liberty as appropriate.
    Represent Standard Bank Wealth and Investment  function in a professional manner, help build its profile and reputation as a high quality service, with a focus on maintaining long-term relationships with clients

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree 
    Field of Study: Business Commerce
    Type of Qualification: First Degree
    Field of Study: Legal
    Experience Required
    Affluent Clients
    Consumer & High Net Worth
    5-7 years
    The role requires client facing banking experience in private banking/private wealth/investment banking/commercial banking, with a good understanding of operational and administrative processes as well as risk and compliance standards and with a focus on maintaining high standards of service and problem resolution.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Articulating Information
    Documenting Facts
    Examining Information
    Exploring Possibilities
    Following Procedures
    Interacting with People
    Pursuing Goals
    Seizing Opportunities
    Team Working
    Understanding People
    Valuing Individuals

    Technical Competencies:

    Client Retention
    Client Servicing
    Cross and Up-Selling
    Customer Understanding (Business Banking)
    Mind of Customer Experience
    Product Knowledge (Consumer Banking)

    Apply via :

    www.standardbank.com

  • Financial Analyst and Process Specialist (Finance Excellence Partner)

    Financial Analyst and Process Specialist (Finance Excellence Partner)

    Purpose

    The Financial Analyst and Process Specialist is instrumental in transforming finance into a more efficient, effective, and networked organisation that maximises impact on the business and customer journey. 
    As a Financial Analyst and Process Specialist, you collaborate with Diagnostics Commercial Finance colleagues across countries in a networked team, to streamline finance operations by simplifying, standardising, and utilising insights for better decision-making. You also collaborate closely with Finance Enterprise Partners, as well as other finance colleagues across the global Roche finance environment and other stakeholders across the organisation. You contribute to fostering a culture of innovation & experimentation (explore digital finance, AI) and drive automation and digitalization across finance.

    Key Responsibilities

    Drive the transition of affiliate focused finance operations towards an above country-cluster level 
    Identify and analyse opportunities for efficiency gains, promoting continuous improvement through standardised processes and tasks in order to be brilliant at the basic
    Identify and implement best and efficient processes within the relevant cluster
    Proactive support in cleaning and aligning of master data in collaboration with master data owners (eg. Commercial Finance & Supply Chain)
    Be the liaison to various stakeholders across the global Roche finance environment 
    Leverage technology & automation to drive digitalization
    Embrace & champion networked ways of working 
    Participate in squads and cross-chapter teams to address high-priority projects with end-to-end responsibility.
    Work closely with Finance Enterprise Partners to enable better customer experience and business impact along the customer journey
    Explore and apply new technologies in the fields of automation and AI

    Skills and Competencies

    Solid understanding of management and financial accounting, as well as affiliate finance processes.
    Demonstrated  problem-solving abilities, effective communication skills, and a growth mindset.
    Ability to work and thrive in a networked environment, cross-departments, stakeholders and geographies. 
    Actively seeking input and building relationships with other stakeholders in the ecosystem.
    Capability and desire to work across affiliates, subregions, and regions with an enterprise perspective with an agile mindset
    Experience navigating and working in networks across geographies, business and roles / self organised teams
    Robust analytical skills, including business process improvement expertise.
    A strong business understanding to drive innovation effectively.
    An inclusive and collaborative approach to how you work
    Growth mindset and living the Roche Operating Principles
    English language written and spoken

    You, as an ideal candidate, will have the following experience and education:

    Required Qualification: University degree or equivalent; preferably in a finance/accounting field.
    Required Experience: 2 – 3 years’ financial controlling experience. CIMA would be advantageous
    SAP experience is an asset.

    Apply via :

    careers.roche.com

  • Officer, Global Markets Operations 

Business Support Analyst, Risk 

Manager Internal Controls – Technology

    Officer, Global Markets Operations Business Support Analyst, Risk Manager Internal Controls – Technology

    Job Purpose 

    Receive and process structured settlement instructions, monitor the settlement lifecycle, identify and escalate exceptions within specified deadlines, and respond to basic client queries to optimize the number of transactions that settle within deadline.

    Key Deliverables 

    Attend the required training and adhere to relevant controls, policies, processes, procedures and instructions and identify and report incidents to limit and mitigate risk and fulfil regulatory / legislative requirements.
    Check external source of data to validate/match information, escalate unresolved items and consolidate and prepare documentation for validation and approval to facilitate the billing of claims, fees or penalties.
    Complete the check-sheet (Control First) at the end of day to confirm that all assigned tasks are completed according to guidelines and deadlines.
    Conduct basic investigations, timeously flag and resolve structured exceptions with the support of internal stakeholders (e.g. Traders and Trade Support) and/or speedily escalate to maximize the number of trades settled within specified deadlines to ensure risk to Wholesale Bank is minimized and client experience is optimized. 
    Contribute to the operational risk report and other management information by logging information (e.g. key risk indicator capture) to facilitate accurate management information and reporting.
    Establish internal stakeholder relationships within Settlements to ensure the efficient and effective resolution of simple queries and exceptions for vanilla products.
    Identify and raise potential issues internally that could result in a failed trade.
    Identify and report operational incidents and issues internally to ensure delivery of high-quality service.
    Identify discrepancies with information captured by counterparties (internal and external) and manage basic queries for structured settlements by referring to the relevant stakeholders and requesting amendments to verify the accuracy of the settlement.
    Monitor and track queues / systems for structured products (single product) to identify failed / unmatched settlements. Generate reports and instructions from the system to manage and mitigate settlement risk.

    QUALIFICATIONS

    Type of Qualification: Bachelors Degree 
    Field of Study: Business related studies 

    Work Experience 

    1-2 years 
    Basic knowledge gained in a bank or securities environment. General payments / settlements experience will be advantageous.
    Basic knowledge of operating systems (basic SWIFT) and Financial Markets knowledge.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Banker, Universal – Naivasha Branch 

Administrator, Legal

    Banker, Universal – Naivasha Branch Administrator, Legal

    Job Purpose:
    To take demand from Personal & Private Banking and Business & Commercial Banking customers (including Private and Prestige segments) and SE Lifestyle customers for any banking matters ranging from product questions to customer account activities, as well as personal and business account opening, whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.
    Key Responsibilities:
    Sales;

    Conducts a thorough financial needs assessment and recommends the most appropriate products and services for Personal & Private Banking and Business & Commercial Banking customer’s immediate and future financial needs at the branch.
     Identifies and refers sales leads to other stakeholders including, Vehicle and Asset Finance (VAF), Digital Channel, Card, Home Loans and others.
     Provides input into the marketing plan and campaigns targeted at increasing Personal & Private Banking and Business & Commercial Banking sales revenue.
     Conducts and drives campaigns at branch, targeted at BCB & P&PB customers.
     Acquire and open new BCB & P&PB accounts according to customer needs.
     Collaborate with Voice Branch to Cross sell additional products and services to existing and new BCB & P&PB Clients.
     Provides the following services to BCB Customers:

     Identify leads for BCB product offerings that meet the financial needs of walk-in business customers to be referred to Enterprise Direct.

    Customer Service.

    Attends to BCB & P&PB customer service requests and refer requests outside of scope to the relevant area for example: Enterprise Direct; Home Loans; VAF, and follow up on the query resolution in order to provide feedback to the customer.
     Engages with priority clients on a re-active basis as required and ensure that the client need is addressed appropriately by either attending to the request or handing it over to the relationship manager.
     Provides the following service to P&PB Customers:

     Conducts customer on boarding for P&PB Clients as per defined processes for new accounts and explain credit loan facility options and qualifying criteria to customers.
     Attends to P&PB customers on the overflow of customer service requests.

     Provides the following services to Enterprise Banking customers:

     Assists with customer service queries e.g. transfer, amend and close accounts when requested by customers according to defined procedures.
     Proactively promotes the adoption and drive awareness for digital banking channel and Enterprise Direct.

    Lending & Risk Management:

    Identifies and manages business risks from both a customer and bank perspective by ensuring that appropriate control mechanisms are in place to minimize risk exposure. Example cheque confirmations or verifying signatures.
     Conducts Know Your Customer (KYC) for BCB & P&PB Clients as per defined guidelines in order to minimise fraud. Reports identified fraudulent incidents immediately.
     Provides the following services to CHNW customers:

     Guides P&PB in the completion of credit application information requirements for example balance sheets as part of the application process
     Captures and process scored credit applications for P&PB Clients within the confidential limit of authority and Behavioural Risk Indicator (BRI) scores and notify customers regarding the approval or decline of credit loan facilities.
     Informs customers of their terms and conditions of credit approval in accordance with the requirements in Standard Bank’s policies as well as the Code of Banking practice.
     Actions credit violations reports daily as per laid down procedures for personal lending

     Provide the following services to BCB Customers:

     Creates profile on the credit workflow system for Enterprise Banking walk-in customers with lending needs so as to assist Enterprise Direct in the credit application process
     Conducts physical verification and call reports on Enterprise Banking customers so as to assist Enterprise Direct in the credit application process.

    Legislative, Compliance & Governance:

    Complies to the following:

     Regulations and legislation that specify the identification of customers and related record keeping.
     All applicable local legislative requirements in terms of credit granting, consumer engagement, customer treatment and corporate governance.
     All internal risk related policies and guidelines.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: Degree from a recognised university
    Field of Study: Not applicable

    Experience Required

    Client Coverage
    3-4 years Proven successful sales track record in sales and service across Personal and Business Banking. Extensive branch and bank product knowledge will be an added advantage.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Articulating Information
    Challenging Ideas
    Convincing People
    Exploring Possibilities
    Following Procedures
    Generating Ideas
    Making Decisions
    Producing Output
    Providing Insights
    Showing Composure
    Understanding People

    Technical Competencies:

    Application & Submission Verification (Consumer Banking)
    Banking Process & Procedures
    Client Acceptance & Review
    Customer Understanding ( Consumer Banking)
    Processing
    Product Knowledge (Consumer Banking)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Technical Service and Support Manager- Automotive Aftermarket

    Technical Service and Support Manager- Automotive Aftermarket

    Job Description

    Technical Service Support (TSS) is the expert for aftersales support in the country/ region and drives the AA aftersales related activities by steering and optimizing fields of competence: Technical and product trainings, Field service, Warranty handing, Support to Automotive aftermarket (AA) sales.
    Strategic topics:

    Steering and optimizing main TSS activities in the country

    Technical and product trainings
    Field service for diagnostic equipment business
    Warranty handing
    Technical support to sales of spare parts
    Technical support to authorized workshops

    Develop and execute concepts how to increase turnover within sales of Technical trainings and Field service
    Analyze market for potential customers or additional sales opportunities
    Responsible for pricing of services
    Support customer exhibitions to promote Bosch products
    To create communication strategy for TSS services

    Qualifications

    Education and Experience:

    Degree / Diploma: Technical studies.
     5-8 years in a similar role in Automotive sectors.
    Analytical background: MS Excel advanced and modelling competence.

    Personal Characteristics:

    High analytical skills, problem solving skills.
    Strong communication skills.
    Strong Numerical reasoning.
    English speaking: Other languages advantageous.
    Assertiveness.
    Strong team player.
    Deadline and performance driven.

    Apply via :

    jobs.smartrecruiters.com