Company Address: Address kenya

  • Associate Programme Manager

    Associate Programme Manager

    The Position

    As an Associate Programme Manager, you will oversee portfolio of projects based in Nairobi and Kenya and monitor progress of the programme. You will oversee monitoring, release new funds, and check potential issues in programme. You will be also involved in small projects in Uganda, Malawi, and Rwanda.

    Your main responsibilities will include:

    In coordination with the WDF Regional Advisor for East Africa also based in Nairobi, establish, and maintain close relations with key national and international stakeholders of relevance to WDF’s operations in Kenya, including the Kenya Ministry of Health, while also expanding WDF’s stakeholder network in Kenya on a continuous basis as appropriate.
    Be the daily responsible for monitoring of WDF-funded project partnerships and programmes in Kenya including (at current) a large-scale national NCD response programme (co-funded by Novo Nordisk Foundation), the type1 diabetes-CDIC project (co-funded by Novo Nordisk Foundation, co-implemented with Novo Nordisk CDIC), and other engagements. The monitoring will follow WDF’s standard operating procedures and include frequent field visits, stakeholder meetings, etc., as deemed relevant, as requested by partners in Kenya, and as requested from WDF headquarters.
    Be the daily responsible for monitoring of WDF-funded project partnerships and programmes in 2-3 additional countries in the East and Southern African region. The monitoring will follow WDF’s standard operating procedures and include annual field visits to the countries.
    Prepare reports, advocacy, communication, and other formats of content, related to WDF-funded partnerships in the countries of responsibility, and pursue opportunities for profiling of WDF. The incumbent will be engaged with organising stakeholder visits from WDF and from WDF’s donors.

    Qualifications

    Master’s degree within a field of relevance (e.g., public health/international health, political science/social science, development studies or related).
    Minimum of 5 years of relevant professional experience in development projects within pharmaceutical industry or healthcare.
    The preferred candidate is Kenyan national.
    Track record of employment with e.g., national health authorities or public health institutions, NGO’s working in Kenya, or international development agencies.
    A strong network within the public health space in Kenya is an asset.
    Full professional proficiency in English and high-level proficiency in Kiswahili.

    Apply via :

    ordisk.com

  • Manager, Data Privacy 

Manager, Portfolio Management and Risk Reporting

    Manager, Data Privacy Manager, Portfolio Management and Risk Reporting

    Job Purpose 
    To lead the implementation of the Stanbic Bank Kenya Information Risk policy as it relates to the holistic approach to Information Risk Management. To ensure country compliance with applicable Privacy laws, regulations, and industry standards. To provide oversight of the implementation of the Data Privacy Compliance Framework across all business units in the bank.
    Key Deliverables 
    Risk, Regulatory, Prudential & Compliance

    Information Risk Governance: Developing and implementing the information risk and data privacy policies, standards and practices to safeguard the Bank’s information and in response to changing regulations and evolving threats.
    Risk assessment: Identifying and assessing information risks including data privacy risks and take measures to mitigate them.
    Compliance: Ensuring that the Bank adheres to the Kenya Data Protection Acy of 2019 and other relevant data privacy regulations and good practices.
    Privacy impact assessments: Evaluating the impact of changes and processes on data privacy and providing recommendations including regulatory reporting as guided by the ODPC Regulations.
    Third parties: Assessing third party vendors’ data protection practices and ensuring they comply with the Bank’s standards.
    Act as the central contact point on matters data privacy and co-operate with the Data Commissioner and any other authority on matters relating to data protection.
    Facilitate capacity building of staff and other stakeholders involved in data processing operations within the organisation.
    Reporting: Providing regular reports to senior management on the organization’s data privacy posture.
    Data governance: Overseeing data classification, retention and disposal practices to maintain data integrity and compliance.
    Incident management: Developing and maintaining an incident response plan to address data breaches including reporting to relevant stakeholders.
    Legal liaison: Collaboration with the Bank’s legal department to ensure compliance with data privacy laws and regulations.
    Act as the central contact point on matters data privacy and co-operate with the Data Commissioner and any other authority on matters relating to data protection.
    Escalate all strategic and high-risk issues to the Chief Information Risk Officer to ensure these matters are dealt with timeously and as per the standards set out it in the Risk Management Compliance Framework.
    Monitoring and documentation and notification on data Breaches to both the regulator and the data subjects.
    Ensure that the Bank maintains an up to date inventory of all data and information assets within the organization as per the Bank’s information risk framework.
    Access control: Provide an oversight role and report on the effectiveness of the Bank’s compliance to access management related policies.
    Data mapping: Creating data flow diagrams and data maps to track the movement of information assets and identify potential points of data leakage.
    Lead and drive the digitisation, culture, data driven approach, monitoring and assurance activities and toolbox enablers to ensure the implementation and embeddedness of information risk management and data privacy across the entire organisation.
    Keep abreast of and analyse relevant legislative and regulatory developments in collaboration with key stakeholders such as Non-Financial Risk, Compliance and Legal & Governance in order to inform the Risk Management Data Privacy Compliance Framework, to understand the implications for the organisation and to deliver expert advice in collaboration with key stakeholders such Non-Financial Risk, Compliance, Group Legal and Local Data Privacy Officers.
    Track to closure all action plans arising from risk assessments, ops risk reviews, internal and external audits, and regulatory inspections to improve the IT and Cyber risks and control environment.

    QUALIFICATIONS
    Minimum Qualifications
    Education Level

    Bachelor’s in Computer science, Information Systems or related discipline or a related discipline
    Relevant Masters Degree (added advantage)
    CISSP; CISA; CISM; CRISC; CDPSE or any privacy related or data privacy certification(s) – at least ONE Mandatory
    Risk Management qualification
    Information security risk certification.
    CCNA certification

    Experience Required
    Knowledge Required

    Practical knowledge of risk and control frameworks and application in financial services industry preferably in banking.
    Experienced risk manager. 7+ years of experience working as a senior risk management professional preferably in the Financial Services Sector.
    Project management skills to execute risk related projects effectively and the ability to resolve conflicts.
    Subject matter expert on information risk management, with knowledge of industry leading practices
    Ability to promote strong teamwork and leadership behaviors within the department/function and across the Bank.
    Effective communicator with excellent written and verbal presentation skills to a wide variety of senior managers across the Bank.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Articulating Information
    Challenging Ideas
    Checking Details
    Developing Strategies
    Documenting Facts
    Embracing Change
    Establishing Rapport
    Examining Information
    Exploring Possibilities
    Following Procedures
    Generating Ideas
    Managing Tasks
    Resolving Conflict
    Taking Action
    Team Working
    Upholding Standards

    Technical Competencies:

    Analysing Insurable Risk
    Automation Acumen
    Automation Delivery
    Automation Enablement
    Automation
    Business Continuity and Disaster Recovery Planning
    Business Process Design
    Business Process Improvement
    Client Relationship Management
    Collaboration
    Compliance
    Continuous Improvement
    Creative Problem Solving
    Data Analytics & Visualization
    Data Architecture
    Data Compliance
    Evaluating Risk Management Effectiveness
    Information Management
    Information Security Management
    Knowledge Management
    Legal Compliance
    Legal Knowledge
    Legal Research
    Operations Risk Management
    Product and Services Knowledge
    Risk Awareness
    Risk Identification
    Risk Management
    Solution Design & Enablement
    Strategic Alignment & Execution

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Finance Business Partner – Insurance & Asset Management

    Finance Business Partner – Insurance & Asset Management

    Job Purpose
    To partner with the Head, Insurance and Asset Management, in developing & implementing the strategy through the establishment of sound financial management, accounting, procurements, provisioning & internal control systems & processes, in compliance with relevant legislative requirements for the efficient operations. To provide financial analysis & performance on product performance across Insurance and Asset Management.
    Key Deliverables 
    Financial Management

    Analyse & interpret financial & accounting reports to provide financial insights to the business.
    Collaborate with Head, Insurance and Asset Management & key stakeholders in ensuring the financial preparation, reconciliation & reporting within the business in alignments with financial reporting, compliance & business requirements & adhere to all accounting policies, processes & procedures.

    Strategy

    Develop & implement in partnership with the business Finance strategy in order to enable the achievement of Insurance and Asset Management objectives.
    Prepare & analyse the financial results for Insurance and Asset Management, identifying problem areas & potential for improvements by means of understanding the macro-economic landscape & understanding the impact on Insurance and Asset Management business performance, highlight potential risks & opportunities.

    Data

    Assist in the preparation of the Insurance and Asset Management reports & documents, that is tabled at the respective Leaderships Councils on Group & country specific levels, on a monthly basis
    Prepare monthly, quarterly & annual deliverables & reports in alignment with reporting cycles, as well as ad-hoc weekly projects deliverable reports. Review budgetary planning & performance measurement controls for Insurance and Asset Management to ensures reporting is effectively done in the Cube.

    Risk, Regulatory, Prudential & Compliance

    Review the budgetary planning & performance measurement control for Insurance and Asset Management, to ensure that budgets are completed within the set timelines & specific country regulatory & geographical requirements for compliance purposes.

    Product

    Review & maintain NIR mapping & product structure blueprints on a regular basis & alignment by country, by collaborating & leveraging from product teams to understand pricing, volumes & use information to provide financial analysis & insight.
    Identify & develop new product structures to be set up & facilitate the process implementation by supporting Insurance and Asset Management, specifically regarding new accounting initiatives & business case template support.

    Technology & Architecture

    Identify GAPs in product automated mapping that will improve the financial & MIS reporting capabilities, working with GBM & core banking teams, initiate recommendations for improvement & manage the implementation of recommendations.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree 
    Field of Study: Finance and Accounting 

    Other Minimum Qualifications, certifications or professional memberships

    CPA (K) finalist or equivalent

    Experience Required
    Product Management

    5 years 
    Experience in advising business leaders on financial aspects & relevant stakeholders on decision making processes & strategic objectives in a financial services environment.

    Financial Insights & Analytics

    5-7 years
    Experience in running income statement to identify problems with general ledger entries & familiar with financial controls & practices in a large corporate

    Apply via :

    www.standardbank.com

  • Director of Legal, Compliance and Risk

    Director of Legal, Compliance and Risk

    The Legal, Compliance and Risk director drives legal and compliance excellence in the sub-region by working with the chapters and network teams, and external stakeholders to actualize the 10 year ambition for the African Sub Region through coordinating legal and compliance activities, sharing strategic insights as well as developing and deploying strategies to enhance compliance in the region in line with the 10 year ambition.

    Key Challenges of the role:

    Translate the Diagnostics Africa Strategy into Legal, Compliance & Risk specific strategic priorities and drive standards and practices, training and knowledge sharing. Manages key legal and compliance risks in close collaboration with the Head of Legal & Compliance EMEA-LATAM and under its direction
    Active member of the EMEA-LATAM Enabling Team and of the African Leadership Team
    Define the ways of working and measures of success for the LCR Team in Africa and draw on insights to iterate as required to ensure continued value creation for patients, our partners and Roche.
    Responsible to finalize an optimal design for the LCR Team for Africa sub-region and for the implementation thereof, including the internal organization of the team; in connection with the Network Leads advises on resource allocation for country initiatives and ensures that LCR is contributing to the Networks requirements in a sustainable way
    Ensure that the organization systematically and constantly has available the skills and resources related to the LCR scope, required to deliver on its ambition; implies focus on building the proper skill set for the African LCR team and focuses to improve function’s expertises and talent building / retention
    Demonstrate Creative Leadership competencies and play the roles of Visionary, Architect, Catalyst and Coach (VACC); developing and empowering LCR members to innovate, collaborate, and own their impact
    Ensure Employee Experience within the LCR team in Africa (ie: members at a Network level have means and opportunity to develop, get the support they need to thrive and perform, and are engaged along DIA Africa strategy and LCR priorities.)
    Represents the Diagnostics Africa organization in internal and external forums
    Seamlessly collaborates with other Chapters and Networks to make sure that priorities are aligned, smoothing decision making processes. Fosters cross-functional collaboration and breaking down silos to achieve the best results for the organization

    What is LCRs mandate? What activities sit herein?
    Legal and Compliance

    Enabling sustainable business operations by providing highest quality legal & compliance advice to the Head of Africa, including identification, management and improvement of key legal and compliance risks across the subregion to support risks management and compliance assurance. Enables pan Africa/global/One Roche compliance initiatives
    Enabling and developing the network of internal and external legal & compliance professionals at subregional and country level across the entire Africa subregion
    Oversight of any major litigation and (compliance) investigations in the subregion
    Coach and catalyze L&C Africa team to co-create value with and for all its key stakeholders

    You, as an ideal candidate, will have the following skills, experience and education:

    Master Degree in Law and have been admitted to the bar. At least 10 years of experience, either at a reputable law firm or as an in-house counsel. Proven general counseling experience in a business environment, ideally in the Pharmaceutical / Biotechnology Industry.
    Relevant subject matter expertise and or experience in leading teams linked to Legal, Compliance and Risk within a Diagnostics context
    Extensive experience working in an international, multi-cultural and matrix environment and leading large teams or networks. Experienced leader who is able to lead and inspire a team, building an inclusive environment and working with a diverse team. Leads in an agile setting understanding the role as a visionary, architect, catalyst and coach (VACC), role modeling those behaviors and fostering them in the organisation. Deliberately pushing decisions to the lowest level, empowering teams to come up with innovative designs and solutions
    Solid Experience of leading change, negotiating and managing conflict
    Strategic thinking skills and proven track record of developing and delivering business strategies
    Strong interpersonal skills with experience in building, leading and coaching teams, and an ability to communicate complex topics simply and articulately to various audiences
    Solid Experience of leading change, negotiating and managing conflict
    Africa experience is critical and strong English proficiency is needed

    Apply via :

    careers.roche.com

  • Manager, Financial Fitness Academies

    Manager, Financial Fitness Academies

    Job Purpose:
    Stanbic Bank is committed to driving the SEE (Social Economic and Environment) impact in the society. Enabling financial literacy becomes a key driver to meeting this SEE agenda.
    The purpose of the job is to drive Financial Fitness through an IFSO approach that derives value for Corporate & Investment Banking, Business & Commercial Banking, Personal & Private Banking and Insurance & Asset Management Business in;

    Building Business Value through FFA engagements (training and facilitations)
    Create Employee value as value-add to our existing and potential clients – workforce.
    Impact society by creating financially astute citizens and overall financial well-being for families and businesses.

    Output:
    Strategic Initiatives

    Design Kenya FFA desired ambition/ road map preferably with a 1–3-year outlook
    Drive the Banks Strategic Agenda to be top 3 in 3
    Align with Group FFA strategy and country specific expectations to entrench, enable and scale FFA
    Create value that builds into Group’s FFA ambition of reaching 5million lives through Financial Fitness.
    Position FFA impact and capability to internal and external stakeholders for buy-in as a key differentiator in driving economic, business and employee value

    FFA Execution

    Aligned to Business segments strategies, develop target audience pipeline to drive cross-sell or acquire new business.
    Promote FFA Standards and build quality checks in preserving FFA integrity.
    Ensure quality customer service delivery standards and relationship management to retain and grow the market share.
    Process aligned to understanding, evaluating client needs through a dry run to ensure objectives for all parties are met
    Build disciplines around post – FFA engagements. 
    Build data privacy processes in ensuring data integrity in collection, consumption, and storage of client data once Client consent is obtained.

    Scale Initiatives

    Build a pool of accredited regional presenters/facilitators/ SME (Subject Matter Experts) for children, Individuals and Business FFAs
    Align accreditation time and effort towards learning and growth deliverables aligned to individual/ business performance deliverables
    Implement Financial advisors’ model for personalised engagements post FFA with clear FFA leads management process with demonstrable value to client financial wellbeing and commercial expectations
    Maintain and grow a hit-run of 10% -30% (immediate conversions) 1-7 days TAT
    Commercialise – Master classes for specific requests/ client requests and tiered offering to returning clients
    Keep up to date with competitor information and market trends to identify the company’s unique selling propositions and differentiators, new business opportunities and contribute towards the development of competitive new products and enhancement of the new ones
    To support the sales team in identifying and penetrating new markets through driving effective marketing and sales initiatives.

    Content Development

    Use feedback, insights to continually upgrade content to address emerging concerns, and economic environment in meeting client needs.
    Invest in activities, gamification that drives key concepts and promote real financial fitness behavior change for children, individual & businesses.
    Consolidate MMM & FFA content in meeting growing FFA demands.
    Quality checks and fit for purpose content and delivery reviews.
    Onboard specialists/ external SME to deliver topical issues during webinars – trust & wills, taxation, debt management.

    Measurement and FFA contribution/ value tracking

    Digitize FFA journey at all touchpoints (Acquisition, Masterclass Priming, lead conversation management & revenue realization)
    Build dashboards that demonstrate value.
    Harness the power of testimonials to drive scale and impact- website

    Digitization Journey

    Lead road to end-to-end digitized FFA execution as scale is built
    Build journeys aligned to continual learning through follow-up sessions, webinars and masterclasses in driving FFA continual impact.
    Build a conversational journey/ portal in keeping all leads warm through personalized engagements of Stanbic capability in solutions, promotional offers and discounts, loyalty programmes and overall build brand warmth.
    Create Financial milestones rewards in fostering a life-long financial fitness values through achieved goals.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce/Finance

    Experience Required

    Insurance & Asset Management

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Convincing People
    Developing Expertise
    Developing Strategies
    Directing People
    Empowering Individuals
    Exploring Possibilities
    Interacting with People
    Making Decisions
    Resolving Conflict
    Taking Action
    Team Working

    Technical Competencies:

    Business Acumen (P&C)
    Financial Acumen
    Interpreting Financial Statements
    Product Knowledge (Consumer Banking)
    Written Communication

    Apply via :

    www.standardbank.com

  • Indirect Purchaser Support

    Indirect Purchaser Support

    Job Description
    As an Indirect Purchasing Support, you will gain hands-on experience in the purchasing department of our organization. You will work closely with the Indirect Purchasing Buyer responsible for the East Africa region and the purchasing team to support with the sourcing activities related to indirect materials and services. This role offers a valuable opportunity to learn about purchasing processes, vendor management, negotiations, and supplier evaluations.
    Key Responsibilities:

    Support Purchasing Operations: Assist in the day-to-day purchasing operations, including the purchase requisition process, purchase order creation, and supplier communication.
    Vendor Research: Conduct research to identify potential suppliers for indirect materials and services, and compile supplier information for evaluation.
    Data Analysis: Analyze purchasing data, such as spend reports, supplier performance metrics, and market trends, to assist in decision-making.
    Supplier Communication: Communicate with suppliers regarding orders, delivery schedules, and inquiries, maintaining professional and positive relationships.
    Supplier Evaluation: Assist in supplier evaluation processes and suggesting improvements.
    Cost Analysis: Support cost analysis and cost-saving initiatives by reviewing supplier quotes and proposals.
    Documentation: Maintain accurate and organized procurement records, including contracts, purchase orders, and supplier documentation.
    Compliance: Ensure procurement activities comply with company policies and relevant regulations.
    Continuous Learning: Stay updated on purchasing best practices, industry trends, and relevant software tools.

    Qualifications

    Completion of a bachelor’s or master’s degree program in Business, Procurement, Supply Chain Management, or a related field.
    2 years of experience in a similar field.
    Strong analytical and problem-solving skills.
    Excellent communication and interpersonal skills.
    Detail-oriented with strong organizational abilities.
    Ability to work independently and as part of a team.
    Proficiency in Microsoft Office Suite, especially Excel.
    Knowledge of procurement principles is a plus.

    Apply via :

    jobs.smartrecruiters.com

  • Business Controller

    Business Controller

    In this position you will:

    Responsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West Africa
    Advise General Manager on pricing, and contractual terms with customers
    Responsible for implementation of sales strategy, customer contract obligations, commercial terms, and third-party field force
    Oversees Net Sales delivery for all channels with adequate discount budget management with special attention to effectiveness and control over budgets that are approved and signed off by General Manager
    Excellence in trade initiatives execution with delivery of main KPIs. Ultimate success measure – growing market share of key brands, achieving overall customer satisfaction
    Supports the CCC process with quality input and market insights to ensure continuous demand fulfilment with no stock out and excess inventory build-up
    Representing Haleon in West Africa and is the custodian of Haleon’s reputation. Using sound judgement and is accountable for the Haleon’s Culture and Behaviours and ethical standards, as well as local laws, to ensure we operate with the highest level of trust and integrity. Always doing the right thing
    Together with the team, the role maintains a strong and responsible link with the community where Haleon operates, through work with consumers, distributors, healthcare professionals, trade associations

    Essential Job Responsibilities:
    Drive and manage the business:

    Provide inspiration to the local community and Haleon in terms of creation & successful management of market channels thanks to sound development of best-in class team
    Development and sound execution of channels, and Key Accounts strategy driving Haleon brands market share growth
    Improvement and constant challenge of RTM in the face of market change and dynamics
    Creation of clear competitive advantage long term for Haleon brands
    Monitor market dynamics, customer, and shopper insights to anticipate changes and ensure timely reaction on them
    Working with third parties in market partners to drive excellence of in-store execution to ensure best visibility, product availability and consumption growth of Haleon brands. Ensuring that right KPIs are set, tracked, and evaluated
    Delivery of high-quality input to demand forecast positively influencing Forecast Accuracy and OTIF
    Significant contribution to net revenue management process providing valuable input to brand pricing, price pack architecture, promotional strategy based on customer insight, driving rigorous G2N management
    Building relationships with distributors and key customers, particularly at senior levels and utilizing these relationships to influence decisions being made in the Haleon categories
    Building know-how and ROI mindset within the team so we constantly improve ROI
    Development of local organization quality and competencies as a team and as individuals, especially on key account management, in-store performance, financial acumen, and negotiations skills

    People & performance culture:

    Represent Haleon internally. Role model and embed the Haleon culture and behavior’s, demonstrate cultural awareness, and drive the Modern Employer agenda
    Inspire, engage, empower, and align the organisation with the Winning in Market growth strategy
    Manage change, lead through transitions
    Leverage and energize the matrix, influence, and collaborate to find solutions for the business and the enterprise

    Qualifications:

    Bachelor’s degree of Business Administration with marketing focus or equivalent
    Commercial Leadership in Sales, Expert, Trade Marketing
    10+ years of experience in FMCG/consumer healthcare company
    Strong knowledge and understanding of different markets and channels
    Significant experience in key accounts management, developing key accounts strategies and activation plans

    Other Job Factors:

    Excellent and proven negotiations skills
    Evidence of defining business strategy and execution at a senior level
    Ability to lead and develop a team to achieve given targets
    Demonstrable leadership abilities, empowering and developing a large business to execute with excellence along path to purchase
    Experience of influencing senior business stakeholders through strategic thinking and planning, communication and influencing Cluster acumen and budget management
    Experience in driving cross functional alignment namely with Category and Shopper Marketing team and Consumer Marketing team
    Proven ability to translate global, regional and category strategies to local needs
    Understanding of country/cluster trade across all channels, current dynamics, and evolution
    Expertise managing and motivating sales teams
    Need to be based in Kenya

    Apply via :

    ordisk.com

  • Engineer, Reliability

    Engineer, Reliability

    Job Purpose
    To create a bridge between development and operations by applying a software engineering mindset to system administration. To focus on operations/on-call duties and developing systems and software that help increase site reliability and performance. To build self-service tools for users that rely on such services; to collaborate with product developers to ensure that the designed solution responds to non-functional requirements such as availability, performance, security, and maintainability.
    Key Deliverables 

    Automate CI/CD pipeline for both legacy architecture and containerized platforms using infrastructure as code and software development skills so as to increase the speed and quality of software delivery.
    Automate the provision of, and modifications to infrastructure of production and non-production environments to minimize configuration drift and maintain consistency across environments.
    Build dashboards to improve visability of the build and release processes, system performance, availability, latency, throughput and error rate.
    Conduct and document post-mortems and incident reviews, and take action on outcomes to maximise learnings so as to prevent repeat incidents and improve future responses.
    Continuously improve upon the monitoring, incident response, and the optimisation of service availability and performance, and suggest methodical approaches for implementation. Communicate proposed changes across the organisation to ensure efficient and structured production support and emergency response.
    Define and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack.
    Define and implement mechanisms to monitor service-level indicators for the underlying service by setting units of measurement that define the service level that customers can expect of the system, defining the desired outputs of the system in terms of availability, and communicating the expected reliability of the service to customers in order to facilitate the speed at which business can release new features and services.
    Design and implement monitoring solutions in order to identify performance errors and maintain service availability.
    Develop software to automate manual processes to expedite problem detection and mitigation.
    Drive collaboration between people, processes and technology to lead to a proactive system of incident response and remediation.
    Drive the improvement of service performance metrics such latency, page load speed and ETL by proactively identifying performance issues across the system so that customers are enabled to make full use of the system.
    Ensure an efficient system for incident response by making the appropriate information available in order to quickly identify and fix problems.
    Identify and automate manual and repetitive work to reduce toil.
    Identify and implement mechanisms to reduce the noise in alerting and maximise the signal so that notifications and problems are only sent for those that need human intervention and is directly related to a defined and agreed SLO.
    Identify opportunities and implement solutions to optimise service monitoring, availability, performance.
    Provide insight and guidance on the end-to-end performance and operability of a service. Partner with development teams to define and implement improvements in service architecture.
    Provide insights into the design and implementation of services with a focus on security, resiliency, scale, and performance by having a rich understanding of the end-to-end configuration, technical dependencies, and overall behavioural characteristics of the production service/s.
    Validate recovery and failover strategies by performing rigorous system failure testing.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First
    Field of Study: Information Technology

    Experience Required
    Software Engineering

    Technology
    5-7 years
    Proven experience in IT Software Development and at least one programming language and experience building scalable systems with service-oriented architectures.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Articulating Information
    Checking Details
    Developing Expertise
    Documenting Facts
    Embracing Change
    Examining Information
    Interpreting Data
    Managing Tasks
    Producing Output
    Taking Action
    Team Working

    Technical Competencies:

    Application Knowledge for Support
    Business Continuity and Disaster Recovery Planning
    Information Technology Architecture
    Infrastructure and Platforms Support
    IT Design Driven Development
    Service Management Processes
    Use of Build and Test Automation
    Use of Version Control

    Apply via :

    www.standardbank.com

  • Manager, Credit – Corporation & Investment Banking

    Manager, Credit – Corporation & Investment Banking

    Job Purpose
    Manage a portfolio of counterparty credit risks associated with lending, trading, and investing activities, with the primary objective of assessing and managing risk within acceptable parameters as well as execute leadership responsibilities.
    Key Deliverables 
    Ensure the effective management of Credit Portfolio Allocated

    Demonstrate complete ownership and thorough understanding of the risk profile of the credit portfolio allocated.
    Formulation and recommendation and/or evaluation of credit proposals, with a comprehensive risk assessment for new or increased facilities, as well as annual risk reviews on the existing portfolio base. This will usually entail visiting the customer and engaging at MD (Managing Director), FD (Financial Director) or FM (Financial Manager) level, and where necessary.  Present applications to Credit committees consisting of Exco members.
    Coordinate and ensure that the post-approval implementation of facilities and legal documentation is in accordance with the conditions of sanction.
    Follow up and address non-adherence to terms and conditions of sanction by counterparties; to consider the inherent risk therein and to make recommendations as to action to be taken to regularise or mitigate such increased risk
    Coordinate research in respect of industry and market risk in relation to counterparty exposures on the underlying portfolio. 
    Articulate credit appetite based on risk appetite for sector and give guidance structure of deals and documents (legal and collateral) required.

    Complete effective financial analysis of counter party credit risks

    Undertake quantitative and qualitative financial analysis to develop a comprehensive understanding of counter party risks for new or increased facilities.  Conduct annual risk reviews on the existing portfolio base.
    Make timeous, sound and pragmatic recommendations and decisions in managing accounts within portfolio.

    Effective Management and completion of all other required administration

    Daily management, escalation and control of portfolio irregularities.
    Participate in projects as delegated from time to time.
    Management of excesses on portfolio.

    Keep abreast of industry specific knowledge and key developments

    Participate in and remain abreast of market developments. 
    Stay attuned to industry and market risk developments and trends in relation to counterparty exposures and their impact on the underlying portfolios.

    Ensure an efficient and effective leadership and staffing process

    Oversee the moderation and relative distribution of performance appraisals in line with overall business performance for the area.
    Together with Human Capital for the area, determine the people strategy for the area with a focus on talent management, resourcing, development and retention.

    Ensure efficient and effective stakeholder engagement

    Proactively develop and manage relationships with key internal and external stakeholders
    Hold primary relationship with clients and handle all aspects of client interaction including coordinating and execution of transactions.
    Work closely with front office to secure deals by providing the appropriate structuring advice at the appropriate DA (Delegated Authority) level.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce

    Experience Required
    Corporate Banking 

    3-4 years
    Thorough conceptual and practical knowledge of credit procedures, policies and standards, as well as a thorough understanding of products and facilities that give rise to counterparty credit risk. Understanding of Basel and broader regulatory and compliance requirements.

    Investment Banking 

    3-4 years
    Good understanding of vanilla lending and derivative products and facilities that give rise to counterparty credit risks, including the documentation required/presented to manage that risk.

    Risk Management 

    3-4 years
    Well developed knowledge of financial markets, global economy and appropriate regional geographies in which portfolio operates

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Checking Details
    Conveying Self-Confidence
    Directing People
    Establishing Rapport
    Examining Information
    Exploring Possibilities
    Interacting with People
    Making Decisions
    Managing Tasks
    Meeting Timescales
    Team Working
    Upholding Standards

    Technical Competencies:

    Risk Identification
    Risk Management
    Risk Measurement
    Risk/ Reward Thinking

    Apply via :

    www.standardbank.com

  • Banker, Universal

    Banker, Universal

    Job Purpose:

    Provides the following services to Personal Banking (PB i.e., Middle and Mass)
    Conducts customer needs analysis for PB customers at the branch and offers solutions to fulfill the customer’s needs.

    Output:
    Sales:

    Conducts a thorough financial needs assessment and recommends the most appropriate products and services for PB customer’s immediate and future financial needs at the branch.
    Identifies and refers sales leads to other stakeholders including, Vehicle and Asset Finance (VAF), Digital Channel, Card, Home Loans and others.
    Provides input into the marketing plan and campaigns targeted at increasing  PB sales revenue.
    Conducts and drives campaigns at branch, targeted at  PB customers.
    Provides the following services to PB:
    Promote and sell a range of PB product offerings and solutions that meet the financial needs of PB customers (i.e., Middle, Mass).
    Acquire and open new  PB accounts according to customer needs.
    Collaborate with Voice Branch to Cross sell additional products and services to existing and new  PB Clients.

    Customer Service:

    Attends to PB and  customer service requests and refer requests outside of scope to the relevant area for example: Home Loans; VAF and follow up on the query resolution in order to provide feedback to the customer.
    Engages with priority clients on a re-active basis as required and ensure that the client need is addressed appropriately by either attending to the request or handing it over to the relationship manager.
    Provides the following service to PB Customers:
    Conducts customer on boarding for PB Clients as per defined processes for new accounts and explain credit loan facility options and qualifying criteria to customers.
    Attends to PB customers on the overflow of customer service requests.

    Lending & Risk Management

    Identifies and manages business risks from both a customer and bank perspective by ensuring that appropriate control mechanisms are in place to minimize risk exposure. Example cheque confirmations or verifying signatures.
    Conducts Know Your Customer (KYC) for  PB Clients as per defined guidelines in order to minimise fraud. Reports identified fraudulent incidents immediately.
    Provides the following services to PB customers:
    Guides PB in the completion of credit application information requirements for example balance sheets as part of the application process
    Captures and process scored credit applications for PB Clients within the confidential limit of authority and Behavioural Risk Indicator (BRI) scores and notify customers regarding the approval or decline of credit loan facilities.
    Informs customers of their terms and conditions of credit approval in accordance with the requirements in Standard Bank’s policies as well as the Code of Banking practice.
    Actions credit violations reports daily as per laid down procedures for personal lending.

    Legislative Compliance & Governance

    Regulations and legislation that specify the identification of customers and related record keeping.
    All applicable local legislative requirements in terms of credit granting, consumer engagement, customer treatment and corporate governance.
    All internal risk related policies and guidelines.

    QUALIFICATIONS
    First degree in any field of study.
    ADDITIONAL INFORMATION

    3-4 years Proven successful sales track record in sales and service across Personal and Business Banking. 
    Extensive branch and bank product knowledge will be an added advantage.

    Apply via :

    www.standardbank.com