Job Description The role holder will perform collection functions focusing on minimising the forward roll rate of potential non-performing loans and increasing recoveries on the non-performing loans, with the emphasis on customer retention, education, and rehabilitation, through effective and efficient collections skills. Additionally, he/she will handle customer enquiries and requests across all mediums (i.e., phone, e-mail,…

Job Description The role holder will perform collection functions focusing on minimising the forward roll rate of potential non-performing loans and increasing recoveries on the non-performing loans, with the emphasis on customer retention, education, and rehabilitation, through effective and efficient collections skills. Additionally, he/she will handle customer enquiries and requests across all mediums (i.e., phone, e-mail,…

Job Description The role holder will perform collection functions focusing on minimising the forward roll rate of potential non-performing loans and increasing recoveries on the non-performing loans, with the emphasis on customer retention, education, and rehabilitation, through effective and efficient collections skills. Additionally, he/she will handle customer enquiries and requests across all mediums (i.e., phone, e-mail,…