Company Address: Address kenya
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Client Experience Officer
Job Description The role is designed to provide specialized services to High Net Worth and Retail clients, aiming to maximize revenue and ensure exceptional service quality in line with SBG Securities’ strategy and regulatory standards. Responsibilities include acting as the primary contact for client inquiries and complaints, analyzing performance indicators to enhance client experience, and…
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Head of Finance and Operations
Your responsibilities will be to: Contribute to the strategic planning and direction of the company. Manage financial reporting and ensure the implementation of all financial aspects of the strategic plan. Support quality assurance by reporting safety-related information and customer complaints to the quality department. Act in line with ethical standards, quality requirements, local policies, and…
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Manager, Digital Products Vice President, Corporate Finance
Job Description To spearhead the implementation of digital product management strategies and plans for Insurance and Asset Management, encompassing Insurance, Investment and Asset Management Portfolios. Exhibiting strategic thought leadership and best practice delivery, the incubent will utilize their comprehensive understanding of platform capabilities to make informed decisions that enhance financial value and operational efficiencies across…
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Strategic Planning & Translation Subchapter Lead, Africa Subregion
The Opportunity: The Strategic Planning and Translation Subchapter Lead establishes and leads a specialized team within the Strategic Planning and Innovation chapter. This role focuses on supporting Networks and Chapter organizations with strategic planning activities and translating high-level strategies into actionable and tactical approaches within Networks, countries, or markets. The role reports to the Chapter…
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Admin Support Officer
Job Description To provide a general administrative and fulfilment function for Affluent Express, Private and Prestige/Executive Clients. To provide an account maintenance and investment roll-overs service including general portfolio management administration. Qualifications Minimum Qualifications Type of Qualification: Diploma Field of Study: Business Commerce Type of Qualification: Degree in Business Administration or equivalent Experience Required Affluent Clients Personal and…
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Fraud Operations Manager
Job Description Lead the Fraud Detection team to deliver operational and client excellence through the execution of quality, efficient customer service; responsible for creating an environment within which the team will be perform. Responsible for keeping abreast of Fraud trends and developments; Ensures that service failures in products have been identified and resolved through effective…
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Voice Branch Manager
Job Description Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To sense what problems clients, want resolved in order to improve the capability…
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Teller System Integration Engineer Universal Banker
Job Description To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.…
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T24 Application Analyst
Job Description The role holder will be tasked to design, code, troubleshoot, diagnose, and resolve issues within the T24 system, ensuring that programs and scripts function as intended in a production environment. Additionally, they will resolve, reported incidents, document root causes, resolutions, and system changes to provide clear and actionable records for future reference and…
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Market Access Lead
The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. The Opportunity Roche Diagnostics in…