Company Address: Address Karen Road PO Box 24816 00502 Nairobi, Kenya

  • Barman

    Barman

    Job Summary

    The candidate will be responsible for delegating duties to bar assistants, stock level management and stock taking of all bar products, implementing the Standard Operating Procedures (SOPs) in all bar sections, proper management of bar equipment and machinery.

    Duties and Responsibilities

    Ensure professional services are always rendered to members and turnaround for orders is as per the set standards.
    Ensure the quality of beverages served at the bars are top notch.
    Ensure drinks are prepared by the recipe and there is standardization in quality and quantity.
    Ensure preparation and presentation of beverages meet set standards.
    Monitor cleanliness and hygiene of the bar area.
    Ensure accurate cash-up procedures and necessary paperwork is completed at the end of every shift.
    Adhere to stock control procedures and physical counting of the bar stock/inventory as required in our policy.
    Responsible for requisition of bar items from the store and monitoring expiry date on bar products daily.
    Check for overstocked/understocked items in the bar to ensure a balance.
    Ensure damaged /chipped glasses and other bar wares are documented and replaced.
    Monitor movement of stock to ensure fast moving products are always available and non-moving stocks are not restocked.
    Ensure all bar machines are well maintained, operated, and ensure adherence to ISO, HACCP, and other Safety requirements.

    Required qualifications and Experience.

    Certificate in bar keeping techniques.
    Diploma in food and beverage.
    Trained in food and beverage/bar tending /mixology.
    Minimum of 3 years in a busy bar set up.

    Personal attributes & Functional Skills

    Ability to work in an agile, fast-moving environment and ability to keep up with pace of change and prioritize according to business needs.
    Strong communication and people management skills.
    Effective management of time and priorities.
    Ability to hold multiple perspectives and show mental agility in approaching problems.
    Creativity in mixing drinks.

    Interested applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00p.m on 15th November 2023 with the email subject being Barman.

    Apply via :

    recruitment@karen.or.ke

  • Assistant F&B Controller

    Assistant F&B Controller

    Karen Country Club, the leading Members Club in East Africa and Central Africa, is seeking to fill the position of Assistant F&B Controller.
    Job Summary
    The candidate will be responsible for ensuring adequate controls in the Food and Beverage Department, pricing and costing of F&B items and driving overall efficiency in the cost management process for the F&B department.
    Duties and Responsibilities

    Preparing monthly stock take schedules, conducting stock take on daily and monthly basis.
    Ensuring physical counts of all stock is done correctly and recording variances report for further action/investigations.
    Ensuring accountability of billing through timely collection of chits, verification, recording of all missing chits and filing.
    Ensuring timely preparation of F&B cost and revenue reports and following up on shortages and recoveries.
    Monitoring slow-moving items and making recommendations to avoid losses.
    Analyzing daily events sales, ensuring accurate billing, and updating the system.

    Required qualifications and Experience.

    Undergraduate degree in Accounting / Finance / B. Comm / Business Admin
    Diploma / certificate in Sales and F&B Production will be an added advantage.
    CPA / CIMA qualifications.
    A minimum of 3 years’ experience in a busy establishment in the hospitality industry.
    Commercial awareness of services, products in food and beverage.
    Operational awareness of F&B operations.
    Excellent Microsoft excel skills.
    Cost accounting skills.

    Personal attributes & Functional Skills

    Leadership, great interpersonal as well as communication skills.
    Sound judgement in decision making.
    High level of ethics and integrity.
    Great sense of responsibility.
    Very creative, assertive, and firm.
    Meticulous attention to detail and ability to multitask.
    IT, numerical and analytical skills.

    Interested External applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00p.m on 10th September 2023 with the email subject being Assistant F&B Controller.

    Apply via :

    recruitment@karen.or.ke

  • Waiters and Waitresses

    Waiters and Waitresses

    Duties and Responsibilities

    Promptly welcome and receive guests.
    Ensure members and guests are escorted to their tables and issued with a menu.
    Ensure efficient turn-around of orders.
    Ensure all customers are catered for equally.
    Ensure all users are billed according to their orders.
    Frequently clear utensils from tables and service areas.
    Prepare and dress tables as per the required Club standards.
    Ensure that utensils placed on tables are clean and in good condition.
    Assist in setting up of the buffet tables.
    Report any breakages of equipment.

    Required Qualifications and Experience

    Diploma in Hotel and Catering management.
    Certification in food and beverage course.
    A minimum of 1-2 years’ experience in a busy establishment.

    Personal attributes & Functional Skills

    Strong customer service and team working skills.
    The flexibility to work shifts, nights, weekends, and holidays.
    Physical stamina to stand long hours on your feet.
    Good communication, organizational and interpersonal skills.
    Customer service skills experience.
    Excellent planning, and time management.
    Ability to build and maintain relationships with both staff, guests, and members.
    A great sense of urgency in execution of tasks.

    Interested external applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00 p.m. on 31st July 2023 with the email subject being Waiter or Waitress. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Waiters and Waitresses

    Waiters and Waitresses

    Duties and Responsibilities

    Promptly welcome and receive guests.
    Ensure members and guests are escorted to their tables and issued with a menu.
    Ensure efficient turn-around of orders.
    Ensure all customers are catered for equally.
    Ensure all users are billed according to their orders.
    Frequently clear utensils from tables and service areas.
    Prepare and dress tables as per the required Club standards.
    Ensure that utensils placed on tables are clean and in good condition.
    Assist in setting up of the buffet tables.
    Report any breakages of equipment.

    Required Qualifications and Experience

    Diploma in Hotel and Catering management.
    Certification in food and beverage course.
    A minimum of 1-2 years’ experience in a busy establishment.

    Personal attributes & Functional Skills

    Strong customer service and team working skills.
    The flexibility to work shifts, nights, weekends, and holidays.
    Physical stamina to stand long hours on your feet.
    Good communication, organizational and interpersonal skills.
    Customer service skills experience.
    Excellent planning, and time management.
    Ability to build and maintain relationships with both staff, guests, and members.
    A great sense of urgency in execution of tasks.

    Interested external applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00 p.m. on 31st July 2023 with the email subject being Waiter or Waitress. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Concierge

    Concierge

    Duties and Responsibilities

    Welcoming, checking in and checking out guests.
    Ensuring room and minibar services are offered to guests.
    Receive, place, follow up and deliver orders to the guests.
    Ensure proper luggage storage and laundry services are offered to the guests.
    Facilitating guests’ movement within the Club.
    Assisting in front office duties.
    Ensure The Residences area is always tidy.

    Required Qualifications and Experience

    Certification in Hospitality Management or Business Management.
    A minimum of 2-years’ experience in a hotel/ residence set up.
    Customer service and room division experience.
    Knowledge of essential security regulations.

    Personal attributes & Functional Skills

    Good communication, organizational and interpersonal skills.
    Customer service skills experience.
    Positive attitude and ability to work well in a team.
    High level of Honesty & Integrity.
    Excellent planning and time management skills.
    Ability to build and maintain relationships with both staff, clients, and members.
    A great sense of urgency in the execution of tasks.

    Interested applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00 p.m. on 1st June 2023 with the email subject being Concierge. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Massage and Beauty Therapist

    Massage and Beauty Therapist

    Job purpose

    The successful candidate will be responsible for offering massage, beauty, facials and nail treatments and therapies to members as highlighted in the Nail Bar and Spa brochure in collaboration with other professionals and colleagues.
    Promote and up-sell massage and body therapies, beauty treatments, facials and nail technology and applications at the Nail Bar and Spa.
    To inspire and encourage members to take up more treatments and sessions.
    Ensure continued business and repeat bookings, promote offers and product sales from the display shelves as well as offer member education on various services offered at the spa.

    Duties and Responsibilities

    Provide professional massage, body, and beauty treatments.
    Provide facial treatments and nails technique services.
    Promote Nail Bar and Spa services and product sales.
    Maintain therapy rooms, spaces, and shelves with supplies of products, equipment, and clean linen.
    Comply with all procedural guidelines pertinent to massage therapy, body and beauty treatments, facials, and nails service provision.
    Elicit feedback from members using the services of the Nail bar and spa.
    Maintain confidentiality and sensitivity during all client interactions.
    Perform any other duty that may be allocated from time to time.

    Academic qualifications and experience

    Diploma or certificate in Massage, Beauty, Nail and Hair treatment and therapy with 2 years 5-star experience.
    Experience in Spa environment.
    Expansive knowledge of beauty products and trends.

    Personal attributes

    Passionate about massage, beauty, facials, nails, hair services.
    Excellent planning, organization skills and time management.
    Ability to work well in a team.
    Good communication skills
    Physically fit
    Negotiation skills
    Likeable personality.

    Interested internal applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5.00 pm on 21st April 2023 with the email subject being – Massage & Beauty Therapist.

    Apply via :

    recruitment@karen.or.ke

  • Security Officer 

Audio Visual Technician

    Security Officer Audio Visual Technician

    Job purpose

    This role is responsible for the safety and security of the Club premises and the oversight of the Security Team.

    Duties and Responsibilities

    Monitoring of CCTV and inspection of premises for potential risks.
    Ensuring Club rules and by-laws are followed, and all incidents are captured.
    Ensure that all Club property leaving the premises have valid gate passes.
    Ensure a proper search is done on staff and contractors during entry and exit into the Club as per policy.
    Maintain proper key movement records.
    Statements recording from suspects and witnesses.
    Write investigation reports.
    Conduct internal investigations.
    Liaise with local police for further investigation/ action.
    Gather intelligence for proper investigation.
    Conduct evacuation procedures where necessary.
    Conduct weekly parade.
    Ensure static guard posts are covered.
    Ensure events are accurately and timely booked in the occurrence book.
    Ensure records for member guests/visitors/contractors/suppliers are well maintained.
    Ensure security personnel remain vigilant and properly perform their duties.

    Required Skills and Qualifications

    Bachelor’s degree/diploma security management and legal studies/criminology.
    A minimum of 2 years’ experience in a similar role preferably in the hospitality industry.
    Surveillance, safety, first aid and firefighting skills.
    Customer Centric with high level of professionalism.
    Excellent investigative and report writing skills.
    Strong written and verbal communication skills.
    Alertness, agile and physically fit.
    Impeccable integrity levels.
    Strong eye for details.
    Problem-solving skills.
    Ability to multitask.

    go to method of application »

    Interested and qualified applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5.00 pm on 13th April 2023 with the email subject – Security Officer. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Driver

    Driver

    Job purpose
    The main purpose of this job is to be responsible for transporting staff and/or handling deliveries in a timely manner and handling transportation for any Club events.
    Duties and Responsibilities:

    Ensure that the vehicle is maintained as per policy.
    Transport staff and/or packages to and from destinations.
    Organize vehicle repairs and servicing both internally and externally as required.
    Plan cost-effective routes per week to ensure efficiency and cost management.
    Maintain mileage records and keep repair records up to date.
    Ensure the safety of the guest or staff on board while driving by observing all safety precautions.
    Comply with all the traffic/road rules and regulations while also following policies in place.

    Required Skills and Qualifications

    At least a KCSE Certificate.
    Defensive Driving Certificate
    Valid Driver’s License
    Good experience and know-how of the local routes.
    Must have basic motor vehicle mechanical diagnostic skills.
    Must be a good planner and communicator.
    First aid administration.
    Excellent interpersonal skills.
    Ability to multitask.
    Records management skills.
    High level of ethics and integrity.
    Minimum of 3 years’ experience as a BCE driver in a busy establishment.

    Interested and qualified applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5.00 pm on 12th April 2023 with the email subject – Driver. Only shortlisted candidates will be contacted

    Apply via :

    recruitment@karen.or.ke

  • Security Control Room Operator

    Security Control Room Operator

    Job purpose
    The purpose of this position is to protect human life, the property, and assets of the Club through various security apparatus/surveillance equipment and instruments, control, secure, investigate and report various security matters.
    Duties and Responsibilities:

    Operate and monitor all systems within the security control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedures.
    Liaise with the service providers and internal departments to ensure appropriate use of the security systems in place.
    Maintain/preserve all evidential records and witness statements to the standards acceptable in the rules of evidence.
    Record all events and actions taken in a clear, sequential, legible, and accurate manner in the occurrence book.
    Provide an efficient and courteous radio and telephone service while efficiently handling enquiries.
    Report equipment failure to the security shift in charge to maximize operations of the system.
    Work closely with the duty manager on security surveillance.
    Maintain a secure system for providing data in accordance with the laid down procedures.
    Timely provision of information required and monitor the CCTV system for any investigation, continuity, and admissibility of evidential material.
    Support the Chief Security Officer by providing/monitoring of the security systems maintenance as per the SLAs.
    Be aware and alert on matters health and safety in the Club.
    Conduct regular checks on all Security personnel through CCTV Cameras to ensure they are alert and carrying out their duties efficiently and effectively.
    Control access to the control room from unauthorized persons.
    Assist in conducting investigations and prepare accompanying investigation reports for various cases.
    Surveillance of activities in the Club to ensure no infringement of Club security policies and procedures.
    Maintain peace and order within the premises while dealing with offenders, trespassers, or difficult persons.
    Constantly update the Chief Security Officer on all matters of security interest to the Club and the department.
    Conduct regular and periodical checks through all security surveillance systems.
    Attend meetings and in-service training as planned.

    Required Skills and Qualifications

    Bachelor’s degree/diploma security management and legal studies/criminology.
    A minimum 2 years’ experience in a similar role preferably in the hospitality industry.
    Kenya Police/Military/NYS training.
    Surveillance, safety, first aid and firefighting skills.
    Customer Centric with high level of professionalism.
    Excellent investigative and report writing skills.
    Strong written and verbal communication skills.
    Alertness, agile and physically fit.
    Impeccable integrity levels, keen eye for details, problem-solving skills, and ability to multitask.

    Interested and qualified applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5.00 pm on 5th April 2023 with the email subject – Security Control Room Operator. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Assistant Green Keeper 

Golf Course Superintendent

    Assistant Green Keeper Golf Course Superintendent

    Responsibilities:

    Assist the Head Green Keeper in developing and implementing a comprehensive maintenance program for the golf course.
    Operate and maintain golf course maintenance equipment, including tractors, mowers, and other machinery.
    Assist in the maintenance of greens, fairways, tees, bunkers, and other areas of the golf course.
    Assist in the maintenance of landscaping, trees, and shrubs on the golf course and related facilities.
    Perform routine maintenance tasks, such as irrigation system operation, fertilizer and pesticide applications, and litter removal.
    Assist in the repair and maintenance of golf course equipment and facilities.
    Help to maintain records of all maintenance activities and report on these activities to the Head Green Keeper and other relevant staff members.
    Respond promptly and professionally to member complaints or concerns related to the golf course or grounds.
    Provide assistance with special events and other activities as needed.

    Qualifications:

    A university degree preferably in horticulture or related field.
    Previous experience working on a golf course maintenance team preferred.
    Basic knowledge of turfgrass science, irrigation systems, and golf course maintenance practices.
    Ability to operate and maintain golf course maintenance equipment, including tractors, mowers, and other machinery.
    Ability to work independently and prioritize tasks effectively.
    Strong attention to detail and problem-solving skills.
    Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    Strong communication and organizational skills.
    Valid driver’s license.

    go to method of application »

    If you are passionate about golf course maintenance, meet the above qualifications and have a proven track record of success in this field, we invite you to apply for this exciting opportunity. Please submit your CV and cover letter to recruitment@karen.or.ke by 5.00 pm on 10th March 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke