Company Address: Address K-Mall, Koma Rock Road, Nairobi, Kenya
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Finance Manager
Responsibilities Provide financial analysis in support of company objectives and develop solutions to help assist business stakeholders with financial information needs. Other duties as assigned by management. Review and analyze financial statements for compliance with Accounting Standards and ensure timely issuance. Supervise all accounting work for financial statement preparation and implement control mechanisms for accounts…
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Merchandiser/Brand Ambassador
Responsibilities Present, promote and sell products/services using solid arguments to prospective customers Establish, develop and maintain positive business and customer relationships Reach out to customer leads through demos Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and…
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Customer Experience Lead
Responsibilities Call Center Management: Oversee Call Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call handling, escalation procedures, and quality assurance. Train and coach Call Center staff to deliver excellent customer service. Monitor call center metrics and KPIs to identify areas for improvement and optimize performance. Operational Efficiency: Develop…
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Customer Relations Officer Operations & Logistics Assistant
As a Kenyan-based company with Silicon Valley in our DNA, we’re using the latest tools to automate our customer experience, from mobile cloud CRM to an all electric delivery fleet. Cooking is all too often the number one source of CO2 emissions per family, and our ambition is as simple as it is bold: take…
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Driver- Commercial Vans
Responsibilities Report to the duty station on time and inspect the vehicle to ensure it is in a roadworthy condition Review the assigned orders in the system or as instructed by the supervisor Load the vehicle with adequate fuel pellets, cookers, stands and any other necessary items needed by customers Discuss the route plan and…
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Customer Experience Lead Regional Sales Lead
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities. Responsibilities Call Center Management: Oversee Call Center operations, including inbound and outbound customer interactions. Develop and implement best…
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Digital Media lead
Roles & Responsibilities Social Media & Content Development (~40% of your time) Generating, curating, and managing all published content (images, video, copy, etc). This involves planning and creating content calendars, writing posts, and designing graphics that align with the brand’s voice and objectives. Post 2-3 times weekly on our various social media channels – Facebook,…
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Regional Sales Lead
Responsibilities Lead the development of proposals and presentations to potential partners and clients Stay up to date on industry trends and competitive landscape to identify new opportunities for the EcoSafi Participate in industry events and networking opportunities to promote EcoSafi products Lead, guide and manage sales teams towards realization of company goals and objectives Develop…
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Regional Sales Lead
Responsibilities Lead the development of proposals and presentations to potential partners and clients Stay up to date on industry trends and competitive landscape to identify new opportunities for the EcoSafi Participate in industry events and networking opportunities to promote EcoSafi products Lead, guide and manage sales teams towards realization of company goals and objectives Develop…
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Clean Energy Business Development Manager- Conservancy
Responsibilities Reach out to conservancies around Kenya to introduce and manage the use of EcoSafi clean cooking solutions to managers, rangers, staff, and their families in order to prevent deforestation at the source Develop and maintain relations with potential conservancy partners and clients and create continuous feedback loops that allow us to better understand their…