Jobs Kenya

Company Address: Address International Rescue Committee 122 East 42nd Street New York, New York 10168-1289 USA

  • IT Intern

    IT Intern

    Requisition ID: req3337
    Summary of Responsibility
    The IT Intern will be primarily responsible with providing support for our internal users on the use of their desktops and laptops.  Through our ticketing system and the telephone He/she will provide users with solutions to questions and issues with their computer hardware and software.
    Key Responsibilities:

    Level I Help Desk Support – Including but not limited to password resets, account creations, account terminations, desktop and laptop builds and printer support
    Level II Help Desk Support – Including but not limited to Sophos anti-virus assistance, Windows 7 /10 Professional support, Microsoft Office 2007/2010/2013 support, Active Directory Maintenance, Email support, general laptop, desktop and printer repair, and light network troubleshooting.
    Enterprise Ticket Management – Work inside our (Helpdesk system) enterprise ticketing system, Service-Now, to provide timely and transparent staff support of all requests within agreed Service level agreements 
    Vendor Management – Work directly with IT vendors(Service providers) to obtain support, repair and warranty information
    Hardware Inventory – IT intern to  work with our Supply Chain department in imaging, distributing and tracking all hardware; also tracking and installing all purchased software for country program
    Preventative Maintenance – IT intern will also be responsible for checking on critical systems to ensure there are no interruptions in business continuity and take part in the monthly maintenance “blackout windows”
    Various Projects – Position will need to assist IT officer on various IT projects such as Active directory management, BVA usage, Box training and office 365 implementation.

    Qualifications

    College degree or equivalent certification
    Proficient in Microsoft family of products (Windows, Office and Server) 

    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
    This position is open to fresh graduates (Kenyan Nationals Only). 
    IRC is an equal opportunity employer.

  • Deputy Regional Director-Great Lakes Region

    Deputy Regional Director-Great Lakes Region

    Job description
    Requisition ID: req3276
    Sector: Program Administration
    Job Description
    The Deputy Regional Director (DRD), Great Lakes will have significant management and international experience, a passion for humanitarian relief and development work, relevant language skills, and be capable of thoroughly understanding and successfully overseeing program design and delivery in Burundi, Tanzania and the Democratic Republic of Congo. The DRD will ensure the quality of IRC’s programs, develop new program opportunities, and drive performance and results in the region. S/he is expected to be an outstanding communicator and team leader, and a committed humanitarian.
    SCOPE OF WORK
    The Deputy Regional Director will support the Regional Director in overseeing IRC’s engagement and programming in response to the humanitarian crises impacting the Great Lakes region. In addition, the DRD will engage with regional INGO, UN, and donor representatives, to position IRC on regional initiatives and to further IRC’s strategic goals. The DRD will also be actively engaged in business development opportunities, especially around multi-year, high value projects. The DRD will be based in Nairobi and report to the Regional Director. This is an accompanied post.
    POSITION OVERVIEW
    The Deputy Regional Director will oversee program design and implementation in IRC’s country programs in the Great Lakes region. S/he will be an ambassador for organizational priorities and goals to these country programs and supporting country programs to implement IRC’s Strategy 2020.
    Exercising the delegated authority of the Regional Director, the DRD provides a range of strategic, programmatic and operational management support to country programs and regional colleagues. A key function of the role is to navigate the organization on behalf of the country programs. The DRD will travel regularly to country offices to provide management support, including exceptional management of specific issues as required, and to monitor program quality. A significant portion of the DRD’s time will be spent on business development activities, regional representational activities, Strategic Plan monitoring, and staff mentoring.
    KEY RESPONSIBILITIES

    Strategy

    Work closely with the Regional Director to ensure that the IRC’s global strategy is understood and guides decision-making throughout the region.
    Drive institutionalization of the Outcomes and Evidence Framework, IRC’s program design tools.
    Support delivery of country-level strategy action plans (SAPs). Facilitate and coordinate regional participation in global strategy discussions, initiatives and pilots.
    Oversee implementation of SAP monitoring mechanism and review process, including leading annual SAP reviews and reporting.
    Build consensus around a common vision of what shared success in the Great Lakes looks like, including developing and tracking appropriate indicators.

    Leadership & Coordination

    Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
    Provide leadership to increase country programs’ coordination, collaboration, communication and harmonization of programming.
    Drive seamless coordination between programming and operations and across sectors and outcomes, with the objective of improving the quality of IRC programs and impact on the people IRC serves.
    Facilitate close and efficient coordination of regional staff’s support to the country programs, and with headquarters departments on common programming, operational and funding issues.
    Coordinate with regional INGOs, Donors and UN representatives in Nairobi, ensuring that IRC’s remains a key partner in coordination mechanisms hosted in Kenya.

    Innovation & Program Quality

    Manage the region’s relationships with the Technical Units (TUs), and support TU-country program collaboration to optimize impact on program quality within and across country programs.
    Strengthen the region’s readiness to respond to new emergencies in line with global IRC emergency response and preparedness guidelines.
    Facilitate sharing and learning across countries, and support country programs to incorporate learning from other regions into project design and operations management.
    Coordinate the region’s engagement with IRC’s R&D lab.
    Engage the regional team and country programs in on-going context analysis to ensure IRC programs are continually adapted to the evolving contexts across the region.
    Ensure that programs are designed and implemented in support of IRC’s vision of cost-effective, outcomes-driven and evidence-based interventions that are responsive to the local context and the priorities of our beneficiaries.
    Where applicable support country teams to adopt and use industry-standard remote management practices and maximize program quality and controls.

    Business Development & Partnerships

    In coordination with the IRC’s Awards Management Unit, provide focused business development support to country programs, building country capacity to win multi-year and high value projects.
    Take go/no-go decisions regarding pursuit of regional funding opportunities. In coordination with Country Directors, engage in strong regional-level representation with governments, donors, international and local NGOs.
    Ensure timely submission of competitive, responsive and high-quality proposals that align with country priorities identified in Strategy Action Plans, and support country program colleagues in negotiations with donors.
    Oversee the design and implementation of IRC’s work in partnership to support and build capacities of local civil society and other key stakeholders, positioning IRC as a valued INGO partner.
    Participate in shaping policy positions and advocacy messages pertaining to the overall humanitarian situation and IRC’s response in the Great Lakes region.
    Advise country programs in networking and alliance-building activities, promoting cross-sectoral engagement with the private sector, universities, research institutions, and other potential “non-traditional” partners.
    Support the development of country business development plans which marry the priority outcomes identified in each country SAP with the priorities of existing and new donors.

    SUPERVISORY RESPONSIBILITIES: Regional Management Action Coordinator
    KEY WORKING RELATIONSHIPS

    Internal: Regional Director; Great Lakes Country Directors and staff; other Great Lakes regional staff; HQ and UK colleagues in various departments
    External: Donors; NGO representatives; UN officials; and Media

    QUALIFICATIONS AND EXPERIENCE

    7-10 years in senior program management roles, with several of these being in an international NGO.
    Post-graduate qualification or equivalent relevant experience in a relevant discipline.
    A diverse background in programs, with strong understanding of DM&E, strong analytical skills, and experience leading strategic planning processes
    Demonstrated ability to influence peer agencies, local government and community leaders to work effectively towards a common and agreed upon result.
    Demonstrated ability to evaluate and implement best practices and processes affecting multiple technical specialties to achieve rapid, consistent and high quality outcomes.
    Demonstrated expertise in representation and negotiations, resulting in securing significant new opportunities for the organization
    Highly-developed interpersonal and communication skills including influencing, negotiation and coaching. Must be able to give direction from a variety of management styles and roles.
    Demonstrated ability to work independently with limited supervision
    Strong commitment to the IRC’s mission, purpose and values
    Fluency in French is highly preferred;
    Previous experience with IRC is desirable

    Other Information: This position is based in Nairobi, Kenya and will require up to 40% of time spent traveling within the region.
    IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

  • HelpDesk Technician

    HelpDesk Technician

    Job Description
    Background/IRC Summary: The Information Technology department supports the organization’s work by providing reliable and scalable application development and infrastructure for the IRC’s offices in the US and around the world, including many technologically challenging locations.
    Job Overview/Summary: The Support Technician will be primarily responsible with providing support for our internal users on the use of their desktops and laptops. Through our ticketing system and the telephone they will provide users with solutions to questions and issues with their computer hardware and software.
    Major Responsibilities

    Customer Service and Communication

    Professionally, respectfully and effectively represents IT Team members, and IRC services to the users.
    Keep accurate notes of issues and troubleshooting steps taken within our ticketing system.
    Take ownership of incidents assigned to ensure issue resolution and user satisfaction.
    Adhere to internal audit responsibility policies and procedures and communicate the same to the end-users.
    Technical Skills – Level I Help Desk Support

    Provide Tier 1 & 2 help desk support over-the-phone and on-site,
    Configure, deploy, maintain, troubleshoot and support Windows 7 and 10 and PCs Macintosh workstations and, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.
    Create and maintain user accounts in AD Manager and O365 (user, computer, security objects).
    Filters HelpDesk calls and provide support and troubleshooting, such as password resets, toner replacement, break/fix, and escalation to higher level support.
    Apply knowledgebase problems and provide assistance to users: problem identification, instruction, and resolution of problems.
    Install anti-virus software and ensure virus definitions are up-to-date.
    Perform post-resolution follow ups with end user and team members as required.
    Evaluate documented resolutions and analyze trends for ways to prevent future problems; alert management to emerging trends in incidents.
    Perform other duties as required.
    Administrative Tasks & Record Keeping

    Validate knowledgebase articles and user documentation.
    Assign tickets and monitor/attend to the unassigned queue(s) in ticketing system.
    Close tickets within established service levels.

    .Key Working Relationships:

    Position Reports to: Senior Manager Service Desk
    Position directly supervises: N/A
    Indirect Reporting:
    Team Leads

    Other Internal and/or external contacts:

    The technician will work independently and in a team setting is on daily bases. He/she will interact with vendors as needed.
    Internal: Team Leads, Technicians, System Engineer, Desktop Engineer, Network Engineers, Knowledgebase Manager
    External: Vendors: Phone vendor, Printer Vendor, MAC support, Microsoft Support, and other as needed.

    Job Requirements:
    Education:
    College degree or equivalent certification
    Work Experience:

    1-3 years of experience in help desk/desktop support position
    Experience with Active Directory, and O365
    Excellent communication skills – both written and verbal
    A genuine desire to patiently help others solve technical issues
    Knowledge of advanced computer hardware, including desktops, laptops, smartphones, and networking equipment
    Experience with Microsoft and MAC Operating Systems
    Working knowledge of a range of software and hardware diagnostic tools.
    Experience working with service desk best practices.
    Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
    Strong documentation skills.

    Certificates or Licenses: A+ Certification
    Working Environment: The position will work in the Nairobi Regional Office and is expected to be on-site. Standard office work environment.
     
    The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
     
    IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

  • Consultancy for a Market Mapping and analysis Assessment in Kenya and Somalia

    Consultancy for a Market Mapping and analysis Assessment in Kenya and Somalia

    Purpose of the Consultancy/objectives.
    The assessment will analyse the demand and supply side of business and labour/employment requirements, identify areas of business and employment opportunities, location of jobs and identify specific skill gaps in the labour market to inform training areas, linkages with private sector and financial institutions, and employability of trainees. In addition, the assessment will measure both the interest of youths for the proposed training, and the feasibility of setting up enterprises in Kenya (Nairobi) and Somalia (Kismayu, Mogadishu and Baidoa). The data generated will help identify growing economies and viable existing and upcoming sectors for employment or self-employment by assessing skills and competencies that have longevity in the market, promote use of both hard and soft skills, and identify gaps in environmental business value chains.
    Specific objectives of this consultancy are as follows:

    To analyse the characteristics and composition of the refugee labour market in Kenya (Nairobi) and Somalia (Kismayu, Mogadishu and Baidoa).
    To identify the critical stakeholders that the BILLY Project will need to engage with to link refugees and Kenyan youth with business and gainful employment in the private sector in Kenya (Nairobi) and Somalia (Kismayu, Mogadishu and Baidoa) .
    To understand how the BILLY Project should engage with identified stakeholders and what activities are needed.
    To understand the extent to which members of the private sector are open to, and supportive of including refugees in gainful employment; what opportunities/types of jobs are available for refugee and Kenyan youth, and what specific companies/sectors are suitable for the BILLY Project.
    To identify the interest among targeted beneficiaries on the preferred type of business opportunities and gainful employment and available or preferred skills, training, and support services that will help connect the supply and demand as well as inform the project design to address skills gaps and barriers to access.
    To assess and analyze the skills gaps in the labour market and come up with recommendations on key areas of focus for vocational skills training.

    Scope of assignment

    The contractor will conduct an assessment to identify areas of growth where there are likely to be increased employment opportunities and or business need within the economies of Kenya and Somalia.

    Methodology
    In developing the methodology, the consultant should consider the following:

    Desk/Secondary Literature Review.
    Primary data collection inform of questionnaire survey, key informant interviews (KIIs), and focus-group discussions (FGDs) with government officials (county and national), non-government stakeholders, private sector, project beneficiaries and other key stakeholders.
    The consultant must ensure informed consent is provided for all interviews, focus group discussions and photographs.
    The consultant will specifically have briefing and debriefing meetings with the IRC at the commencement and conclusion of methodological implementation.

    The consultant is expected to take into consideration working realities and constraints in Somalia and security situation while drawing conclusions and making recommendations.
    Deliverables:

    Inception report outlining the methodology, study report outline and assessment data collection tools for the study, work plan and budget;
    1st draft of the final report and a professionally edited final report in the standard evaluation report format;
    Copies of original and cleaned data sets including field notes.

    Reporting
    The consultant shall write and produce precise final reports written in simple and clear English language. The draft reports shall be shared with IRC for comments and inputs for inclusion in the final reports by the consultant. The reports should have the following format:

    Cover page
    Acknowledgement
    Table of contents
    List of figures
    Chapter One: Introduction (background and context))
    Chapter Two: Methodology
    Chapter Three: Data interpretation and analysis
    Chapter Four: Synthesis of the findings
    Chapter Five: Limitations and challenges
    Conclusion and Recommendations
    References
    Annexes
    Submit 3 hard and 3 soft copies of the final report to the IRC.

    Duration of the consultancy
    The assignment is expected to be undertaken in November 2018 and take a maximum of 30 consultancy days, which includes desk research, development of the inception report methodology and approval by the IRC, data collection, report-writing and validation meetings (detailed work plan, with clear timeline to be developed).
    IRCs Responsibility

    Pay consultancy fees at a mutually agreed rate after successful completion of the consultancy and submission of the specified documents.
    Support the data collection process and organize for interpretation where need be.
    To cater for consultant accommodation and transport to the field.

    At the field level, the consultant will work closely with the ERD team, and shall abide by all IRC rules and regulations. The consultant will also work closely with the ERD Coordinator, who shall also supervise the consultant and oversee the completion of the work.
    Expression of Interest
    Any person interested in undertaking this audit should send an Expression of Interest consisting of:

    Technical proposal; a draft proposal including methodology and work plan should be submitted indicating how the objectives will be addressed. Attach copies of 2 relevant evaluations performed earlier with the consultant as primary author.
    Financial Proposal: Lump-sum offer with the cost breakdown. All costs, (specify currency) should be mentioned within the financial proposal. The financial proposal will also contain a cover letter and updated Curriculum Vitae (CV)

    Qualifications
    Profile of the consultant

    A degree in Economic Development or any other area of study related to the terms of reference;
    Economic and labour market expertise.
    Demonstrable knowledge and experience in refugee issues;
    Experience in livelihood study, value chain study, market study, policy review and development research preferably with INGOs, governments or academia;
    Good understanding of legal and socio-economic dynamics of refugees in camps;
    Excellent analytical and reporting skills;
    Fluency in written and spoken English and Kiswahili;
    A Kenyan national.

  • Wpe Outreach Officer Volunteer Usla Monitor

    Wpe Outreach Officer Volunteer Usla Monitor

    Job Description

    Requisition ID: req2829
    Sector: Women Protection & Empowerment
    Location: Kenya-Kakuma
    Job Description
    The WPE (Women Protection & Empowerment) Officer-outreach will oversee IRC’s capacity building of refugees as well as all prevention activities in the community. Key to this will be active involvement of community in different prevention strategies, identification of training needs, development of training plans, follow up action plans to monitor progress as well as recommendations based on trends and community feedback. The Officer will provide training and support to partners and community to ensure GBV related risks are mitigated and addressed across all actors, in particular shelter, water and sanitation.
    The position holder reports to the WPE Manager.
     Key Responsibilities

    Oversee the successful implementation of WPE approaches (SASA, EMAP and Girl shine)
    Conduct training needs assessment, trainings and post-training mentoring for all IRC WPE/GBV community workers in collaboration with the GBV Counterpart Manager
    Together with the counterpart manager, supervise all community workers to ensure quality programming
    Provide case management as guided by the GBV principles to all survivors
    Examine program implementation and assess possible improvements based on lessons learned
    Spearhead the development of contingency plans and emergency preparedness in line with IRC best practices and guidelines for working in emergencies.
    Develop and maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners
    Attend sub cluster meetings such as shelter, water, sanitation to advocate for the needs of women and girls and work with partners to adhere to the IASC guidelines on GBV programming across sectors.
    Conduct safety audits to assess the risk factors facing women and girls in the community
    Conduct a mapping of community structures and select key structures for training and support to drive their involvement in GBV programming in Kakuma 1,2,3 & 4
    Monitor outreach activities and track indicators to ensure achievement of targets
    Submit high quality monthly reports; compile statistics, and document challenges and lessons learned.
    Participate in review meetings and GBV prevention activities with other  partners
    Share technical expertise on GBV prevention, women centre/women’s empowerment best practices

    Others

    Fulfill any other duties and responsibilities as assigned.
    Respect the code of conduct and policies of the IRC and the standards of the GBV team
    Adhere and uphold the IRC Way (integrity, accountability and service) at the respective areas of work.

    Qualifications

    University degree in international studies, counseling and/or psychology, social sciences or related degree and a minimum of 2 years direct experience in GBV programming. A diploma in the same field with an additional 2 years of experience may be considered in lieu of the degree.
     Demonstrated experience in supervising, mentoring and capacity building of staff
    Strong ability to lead, train, facilitate and motivate others in their respective tasks in a professional and supportive manner
    Proven ability to respect difference in culture, opinion and lived experiences while upholding rights-based principles and women’s protection and empowerment
    Ability to uphold GBV guiding principles
    Experience in participatory techniques and community mobilization
    Strong analytical and problem solving skills
    Ensure strict adherence to the IRC way, internal policies and donor guidelines
    Ability to live in an insecure environment.

    Kenyan nationals are encouraged to apply.  International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector. 
    Disclaimer:
    Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes. In the event that you receive any request  for payment of any sort, please get in touch with us on Tel: +(254-020) 2727730, Email: IRCKenya@rescue.orgor report to the nearest police.

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  • Program Implementation and Monitoring Coordinator

    Program Implementation and Monitoring Coordinator

    Job Overview/Summary
    The IRC is in partnership with a consortium of partners to implement DFID funded reliance program (Building Resilient Communities in Somalia – BRCiS) in Somalia. The program aims at enhancing the capacities of communities and local systems to attain self-reliance and reduced need for humanitarian response in an inclusive, fair, and equitable way, by maximizing use of local resources and capacities.
    The IRC is recruiting Program Implementation and Monitoring Coordinator who will be responsible for overseeing the coordination and management of the IRC’s work under the programme. Working in close collaboration with program sector leadership, the Consortium Management Unit (CMU), partner organizations, the relevant line ministries at both federal and regional levels and other stake holders. The Coordinator will play a key role in ensuring that the program is implemented to a high technical standard and is in full alignment with the program outcomes and overall objectives as well as the consortium strategy and protocols.The Program Implementation and Monitoring Coordinator will work under the oversight of the Deputy Director for Programmes.
    Major Responsibilities:
    Strategic

    Oversee the implementation of the IRC’s work under the BRCiS Consortium Program in Galmudug, Puntland and Benadir.
    Ensure technical coordination of regional/district level activities related to BRCiS program
    Actively develop and maintain strong working relationships with key stakeholders, including consortium partners, donors, government and other stakeholders;
    Contribute to technical discussions and planning exercises regarding BRCiS program implementation in Somalia;
    Represent the IRC in the Consortium technical working groups/meetings;
    Represent the IRC in all relevant meetings within the Consortium and/or external resilience related meetings

    Programme Management and monitoring

    Develop key project planning management approaches and tools and orientate relevant staff on their use;
    Coordinate and closely monitor the implementation of BRCiS program against agreed work plan, performance targets, and budget to ensure that programming is on track;
    Conduct regular field visits to the target areas to provide technical support and monitor performance;
    Work closely with the CMU and consortium partners to identify and address implementation challenges in a professional manner;
    Liaise regularly with IRC field staff, grants teams and technical advisors to promote intra-organizational learning and discuss BRCiS strategy implementation in country;
    Ensure strong coordination with IRC sector coordinators through chairing regular technical meetings with coordinators to review progress, discuss challenges, and share best practices;
    Provide the Consortium Management Unit (CMU) high-level updates on progress, risks and potential mitigations on regular basis;
    Lead and ensure the production of timely and high-quality program reports that document achievements, best practices, and lessons learned;
    Ensure quality completion of baseline and end-line assessments during the inception and close out of the programme;
    Maintain open and effective communication amongst the Consortium members, government officials and the donor;
    Oversee the implementation of the MEAL Framework and facilitate course correcting interventions based on emerging findings.
    In accordance with IRC’s Monitoring for Action Standards, support implementation and updating of the IRC measurement action strategy to ensure the following:

    Indicator monitoring across projects, including incorporation of organizational core indicators
    Routine monitoring of program activities
    Tool development
    Field data audit and data quality check using appropriate forms
    Assessments of beneficiary needs
    Evaluations of the effectiveness of program interventions
    Data collection, including digital data collection where feasible
    Data storage and secure accessibility of data by project staff and country/regional management;
    Learning for projects implementation captured and lessons used;
    Consolidate data at IRC Somalia country level.

    Support development and implementation of accountability feedback mechanisms to ensure responsiveness to client’s needs and aspirations.
    Support collection and updating of program dashboard to provide monthly summaries of key program indicators and assessment results for decision making by country and regional management.

    Staff Management

    Supervise any direct reports, including consultants, in accordance with IRC HR policies and local law;
    As necessary, lead the recruitment of new programme staff in coordination with the Deputy Director for Programmes, IRC HR team, and HQ technical unit.

    Budget Oversight

    Ensure that program resources, including financial, are used effectively and transparently and in order to achieve program objectives;
    Regularly monitor grant expenditures to ensure that spending is on track and to proactively identify and address any expected under/overspend;
    Ensure promptly response to all budget holders-related inquiries in collaboration with grants and finance teams;
    Hold consultation meetings with CMU in regards to issues relating budget management;

    Representation and Advocacy

    Attend national level resilience meetings and other workshops, working groups, and coordination forums as required to ensure close coordination and collaboration;
    Liaise closely with consortium partners to ensure that field-level perspectives and operational considerations are taken into account during national discussions on BRCiS program implementation;
    Analyze and present current program data in creative new ways to influence national-level discussions on BRCiS implementation.

    Qualifications
    To effectively deliver this engagement, the applicant should meet the following requirements:

    Master’s degree in social sciences, development studies, public administration, or other relevant field or the equivalent in professional work
    Minimum 7 years of relevant experience in management of programs in a developing country or other resource-poor context, including experience in implementing/managing resilience programs
    At least 3 years of experience in a managerial position and demonstrated capacity in project management and budget planning, including the development of spending plans, procurement plans and work plans
    Demonstrated experience in developing proposals for and working with institutional donors, preferably the UK Department for International Development (DFID)
    Excellent budget planning and management skills, previous experience effectively managing multi million-dollar grants required
    Understanding of and experience with the resilience programming – a distinct advantage
    Proficient multi-tasker with the ability to delegate tasks while still maintaining a high attention to detail
    Energetic and self-driven with the ability to independently address and overcome challenges
    Exceptionally patient with a strong commitment to teamwork and capacity-building
    Ability to provide technical support and feedback with a high degree of tact and diplomacy
    Ability to integrate different experiences, methodologies, and approaches from a diverse range of stakeholders, organizations, and technical experts from multiple sectors
    Strong communication skills and effective in representation and liaison with external actors
    Excellent English speaking/writing skills required.

    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

  • Senior Coordinator, Sexual and Reproductive Health

    Senior Coordinator, Sexual and Reproductive Health

    Job Overview/Summary: WISH2ACTION is a comprehensive, integrated approach to ensure equitable access to family planning and sexual and reproductive health and rights (SRHR), prioritising the most underserved women and girls, particularly youth under 20, the very poor, and marginalized populations (including people with disabilities, people displaced or affected by humanitarian crisis, and people living in hard-to-reach areas). IRC is an implementing partner in the WISH2ACTION project and will be responsible for delivering contraceptive services as part of a package of sexual and reproductive health, to women and girls in Somalia, South Sudan, and in refugee settings in Ethiopia and Kenya. Based in IRC’s International Hub (I-Hub) office in Nairobi, the Senior Coordinator, Sexual and Reproductive Health will be responsible for ensuring effective coordination of internal and external stakeholders and monitoring of WISH2ACTION project performance. The Senior Coordinator will ensure that IRC’s component of WISH2ACTION is implemented in accordance with DFID regulations, IRC policies and international standards of delivering integrated sexual and reproductive health programs. To achieve these goals, the Senior Coordinator will manage and monitor work plans and deliverables, track spending, identify technical support needs and deploy relevant advisors and specialists to the country programs. The Senior Coordinator will serve as the main focal point for IRC for the project for internal and external representation and manage staff members providing measurement and grants related aspects of project delivery. The position is contingent on the IRC being awarded funding and is anticipated to begin in August 2018.
    Major Responsibilities:
    Project Management and Monitoring

    Work with IRC country program staff to develop and actively track project work plans
    Closely monitor overall program quality and performance in terms of data measurement, spend rate on budgets, staffing at country level, on-time delivery of reports and other products.
    Coordinate deployment of technical and measurement to provide remote and in-country support to country programs in achieving project deliverables country programs to staff
    Act as the singular focal point for regular updates to relevant IRC internal stakeholders, including regional leadership, international programs department (IPD) leadership, and program quality unit (PQU) leadership

    Partner Coordination and Representation

    Serve as the focal point with WISH2ACTION consortium partners to develop joint work plans and share IRC-specific progress and lessons learned

    Represent the IRC at consortium-level meetings and in presenting project results to external actors Reporting
    Coordinate the production of all narrative reports from IRC country teams team and provide feedback to improve product quality, accuracy, and style
    Ensure high quality, timely and coherent reporting, both financial and narrative to the consortium lead

    Key Working Relationships:
    Position Reports to: Senior Technical Advisor, Reproductive Health Position directly supervises: TBD, a grants manager and/or M&E manager Other Internal and/or external contacts: Internal: Country program Technical Coordinators, Deputy Directors for Programs, and Grants Coordinators/

  • Senior Investigator Supply Chain Intern

    Senior Investigator Supply Chain Intern

    Sector: Compliance
    Job Description
    Background/IRC Summary:
    The beneficiaries of its programs deserve evidence-based interventions that bring real change to their lives. That is what the IRC is determined to deliver. The IRC has grown because its teams have gone to the toughest places, done cutting-edge research, developed in-depth knowledge, and forged vital relationships with local governments. Today its 11,000 employees and 13,000 incentive workers work in 170 field offices in 40 crisis-torn countries are helping communities rebuild after Ebola, survive terrorist insurgencies, and recover from war. From health care to education to protection for women and girls, the IRC is there. And unlike any other humanitarian organization, it is also here, in 26 U.S. cities, helping newly arrived refugees adjust to life in America and make a contribution to their new country.
    Job Overview/Summary:
    Reporting to the Senior Director of Investigations and the Chief Ethics and Compliance Officer, the Senior Investigator will assist the IRC Ethics and Compliance Unit to conduct investigations of allegations involving fraud, waste, abuse, corruption, beneficiary exploitation and abuse, and other misconduct. The position will support IRC programs to ensure continued vigilance with regard to the risks associated with violations of IRC’s Code of Professional Conduct and Policies the law/regulations and the further development of complaints mechanisms and investigation capacity. The position will work with other IRC functional areas and programs to support our partners, sub-grantees and other agencies in fostering a work environment that minimizes the potential for abuse, exploitation and other forms of misconduct.
    Two commitments lie at the foundation of the IRC’s work: 1) our unceasing quest to serve the needs of our beneficiaries; and 2) our determination to meet the requirements of our donors as trusted stewards of their resources. This position will play a key role in meeting these challenges by furthering a critical mission of the Ethics and Compliance Unit – to safeguard our employees, beneficiaries, staff and resources from misconduct and abuse in challenging and high-risk operating environments through investigating allegations of fraud, collusion and corruption in the use of the grant funds. As the investigations will involve transactions, individuals and entities in the field, the position requires extensive travel.
    Position is based in Nairobi, Kenya with responsibilities primarily for investigations in East and West Africa.
    Major Responsibilities:

    Undertake investigations of alleged fraud, waste, financial corruption, and any other type of misconduct, ensuring objectivity, impartiality and fairness throughout investigative processes in accordance with generally recognized international investigative standards and IRC guidelines;
    Formulate investigation plans, review and analyze all information to determine its relevance and reliability, conduct interviews of staff and other involved parties, record interviews, obtain and analyze potential documentary and electronic evidence, conduct investigative research, prepare draft investigation reports, and present investigative results in a clear written form;
    Prepare reports and ad hoc briefs pertaining to investigations in coordination with the Senior Director of Investigations and the Chief Ethics and Compliance Officer and others as appropriate;
    Prepare recommendations for corrective action and improved controls and effectiveness or efficiency of IRC operations;
    Support the preparation of work plans and the prioritization of investigative work in consultation with Ethics and Compliance Unit management. Monitor and assist the work of contracted specialists as appropriate;
    Participate in developing and revising compliance-related best practices and lessons learned from investigative work.

    Working Relationships:
    Position Reports to: Senior Director of Investigations
    Position directly supervises: Investigators
    Other Internal and/or external contacts

    Internal: Headquarters departments, international and U.S. program operations
    External: International representatives, partners, vendors, service providers and external auditors as needed

    Job Requirements

    Education: Bachelor’s degree required in business, accounting, criminal justice or related field.
    Certificates, licenses or advanced degrees in law, accounting or computer forensics an advantage: (CFE/CFF/CPA/CA/CCEP)

    Work Experience:

    8-10+ years of international fraud investigations experience (including substantive experience in developing countries and insecure environments)
    Experience in the nonprofit, NGO sectors or grant-supported organizations, or the inspector general function within a large government organization
    Experience conducting fraud, collusion, corruption, and other types of investigations in challenging environments, and in the locations where the IRC operates;
    Experience leading investigations of complex fraud, collusion and procurement fraud in government programs, NGO programs or the equivalent;
    Experience working with investigation teams in remote locations and insecure environments;
    Experience investigating vendor and supplier collusion;
    Experience examining forensic evidence; electronic evidence and working with computer forensic and accounting forensic specialists;
    Extensive experience conducting interviews of witnesses and subjects in multicultural environments
    Travel to insecure environments required
    Demonstrated Skills and Competencies:
    Fraud Investigation Principles and Techniques, including Procurement Fraud, Bribery, Collusion and Corruption
    Sexual Exploitation and Abuse investigation and interviewing experience preferred
    Excellent judgment and discretion
    Fluency in French or Arabic a significant plus
    Extensive Interviewing skills and the ability to interview both witnesses and subjects
    Experience with computer and accounting forensic specialists (having such expertise a plus)
    Project Management
    Communications – Written and Oral English
    Demonstrated ability to build relationships and work successfully with internal functional units and operations
    Excellent writing and report drafting skills
    Data Analysis
    MS Office Word, Excel, PowerPoint and VISIO
    Demonstrated experience and a successful track record working with minimal direct supervision

    Working Environment:
    Position is based in Nairobi, Kenya with responsibilities primarily for investigations in East and West Africa
    Travel 50% or more to developing countries including insecure environments

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  • Gender Equality Regional Advisor, East Africa

    Gender Equality Regional Advisor, East Africa

    Requisition ID: req2230
    Sector: Gender
    Job Overview/Summary: The Gender Equality (GE) Regional Advisor will be a key member of the GE Unit working in the East Africa region. In this role, the GE Regional Advisor will support efforts for country teams to ensure appropriate and significant gender integration into their internal operations and programs. This position will be based in the International Hub (IHUB) office in Nairobi – with significant travel between the countries in the East Africa region (Ethiopia, Kenya, Somalia, South Sudan, Uganda, Yemen, and Zimbabwe).
    The position will be responsible for guiding country offices in applying principles of gender equality in all operational policies and practices, and will help country staff to set meaningful and targeted goals for more gender equitable internal practices. The position will be responsible for designing and implementing gender equality training and leading office-wide initiatives to spark internal culture change and a universal understanding of gender equal practices for the workplace. The GE Regional Advisor may also adapt or develop tools to support gender analysis and program design for the country offices, and support the staff in applying these methods in their work. The position will work to support the documentation and sharing of best GE practices in their country or regional context to enable GE learning and understanding across country staff. The GE Regional Advisor may also be responsible for contributing to special initiatives that advance female national staff, including supporting women’s staff groups, advocacy and research, and collaboration with other organizations and sectors serving refugees. The GE Regional Advisor will report to both the Senior Director of the GE Team and the East Africa Regional Director.
    Major Responsibilities:

    Work with regional and country leadership to develop and adapt proven and innovative approaches to promoting and building an inclusive and equal office culture and environment.
    Build GE capacity and understanding in the regional and country offices to ensure adequate knowledge across staff on basic GE principles, mechanisms, and language.
    In collaboration with key regional and country human resources staff, review,modify, design and support implementation of key processes, practices and tools currently used across the regional offices to help guide more gender equitable HR policies and practices – with emphasis on recruitment and retention of female staff.
    Liaise with regional safety and security advisors, to work for more gender equal country risk analyses and safety trainings to allow for improved recognition of women-specific security concerns.
    Coordinate with other GE Technical Advisors in the different technical units to support country staff in understanding and applying approaches to delivering more gender equitable and accessible programming.
    Serve as a hub of gender knowledge for the regional and country teams to provide gender technical knowledge and expertise, to monitor new practices, and document the results.
    Other gender related support as requested.

    Key Working Relationships:

    Direct Reporting: Senior Director, Gender Equality Team
    Indirect Reporting: Regional Director, East Africa Region
    Partnership and Consultation: Regional HR Director, Regional Women’s Protection & Empowerment ( WPE) Technical Advisor, and Regional Safety and Security Advisor

    Other Internal and/or external contacts:

    Internal: Country Directors, Country HR and Security Leads
    External: IRC Organizational Partners, Donors, and IASC Cluster Groups

    Job Requirements:

    Education: Graduate degree in social sciences with concentration on gender or women’s studies preferred; Bachelors Degree required. Background or extensive understanding of humanitarian assistance.
    Work Experience: minimum of 5 years of experience in the humanitarian or development sector with proven track record of integrating gender equality outcomes in operations and humanitarian programs.

    Field Experience: At least 2 years field experience in humanitarian settings in the East Africa region.
    Demonstrated Skills and Competencies:

    Demonstrated expertise in developing gender analysis and program design tools
    Demonstrated experience/understanding of organizational development and/or HR policies and practices
    Effectiveness in bridging practical guidance and conceptual frameworks
    Experience in developing and administering gender trainings, ability to communicate technical expertise and standards, and implement best practice approaches
    Excellent interpersonal skills and demonstrated ability to develop positive relationships with local and remote team members at multiple levels in the organization
    Ability to work independently and with multi-cultural and multi-disciplinary teams
    Excellence in oral and written communication skills
    Able to transfer technical knowledge and skills, and transform attitudes to improve gender equality

    Language Skills: Proficiency in English required, Swahili desired
    Working Environment: Standard office work environment, travel up to 50% depending on location base

  • Senior Field Coordinator

    Senior Field Coordinator

    Kakuma  was established in 1992 and is the largest and third oldest camp in Kenya and it host about 192,000 Refugees majority being South Sudanese, followed by Somalis and others.  The Camp has more than 10 different nationalities at present. Most refugees and asylum seekers who arrived at Kakuma in the last few years are staying with relatives but some have been settled outside in  a new settlement called Kalubeyi some 15 kilomters outside Kakuma.The IRC has implemented refugee assistance projects in Kakuma since 1992 and has been the lead health, and SGBV implementing partner in Kakuma.The IRC provides primary and secondary healthcare services, targeted nutritional services, quality reproductive health, and HIV related services, as well as the protection and empowerment of women and girls. 
    SCOPE OF WORK: 
    The IRC seeks an experienced  Senior Field Coordinator with significant humanitarian operations experience to manage the IRC’s field offices, staff, and operations.  The individual must have previous experience working in volatile environments and in Refugee setting . The Field Coordinator will supervise staff, manage the office premises, liaise with local authorities, and contribute to program design and implementation.
    Job Purpose/Objective
    The  Senior Field Coordinator (FC) plays a key role in the overall leadership and management of the IRC Kenya Program. The senior Field Coordinator leads IRCs response in Kakuma Field Site and is responsible for supporting, coordinating and supervising timely and high-quality program implementation, with a specific focus in ensuring the effective functioning of all the support functions of the program.  Under the supervision of Deputy Director of Operations (DDO), the  senior Field Coordinator will be responsible for the overall field coordination, program support, and field office management working in close collaboration with other members of the senior management team including the Country Director, Deputy Director of Program (DDP), Deputy Director Grants & Accountability, Finance Controller, Senior HR Coordinator, Technical Coordinators (Heath, WPE, Nutrition, Monitoring and evaluation Coordinator …etc.).  The Field Coordinator will be based in Kakuma and  may travel to other field sites as  and when is required required.    
    Responsibilities and specific tasks:
    Field Office and Program Management

    Oversee day-to-day implementation of all programs in the field site, providing constructive supervision to the program managers to implement, monitor, and evaluate work plans including monitoring & evaluation mechanisms as agreed with the Deputy Director Programs and in coordination with the IRC sector Technical Coordinators.
    In close collaboration with relevant Technical Coordinator(s), lead the field-based teams in the development of new proposals and initiatives for the Kakuma field site in accordance with the country program strategic plan and IRC Strategic Action Plan 2020 framework.
    Participate in the development of budgets for program proposals in conjunction with the grants and finance departments.
    Ensure timely and quality program implementation, reporting, and monitoring.
    Contribute to assessments, program design, and budgeting.
    Ensure programs are in compliance with IRC, donor and national requirements 

    Grants Management and Reporting

    In close coordination with the Grants department and the relevant Technical Coordinator(s), lead field-level Grants Opening, Mid-Term and Closing meetings.
    Review operational aspects of internal and external reports from the field site and ensure timely submission as required
    Lead review of Budget vs. Actual expenditure on a monthly basis with staff, ensuring timely and accurate feedback to the relevant Technical Coordinator(s) and the Grants, Finance and Supply Chain departments.
    In collaboration with the Technical Coordinator(s) address any over/under expenditure issues through jointly developed corrective plans.

    Monitoring & Evaluation

    Ensure appropriate M&E activities are carried out regularly by program staff in all sectors (data collection & analysis, monitoring of project progress against established work plans, monitoring of established indicators and utilization of results to inform program (re-)design);
    Support for Identifying gaps in M&E systems and make recommendations for improvements;

      Strategic Planning

    Support the integration of program activities to create coherent, quality and complimentary programming; Specific focus to ensure strong integration of program support functions with direct program related activities
    Participate in workshops at field level to establish and monitor annual operating plans for the strategic plan;
    Ensure that all project activities are consistent with established best practices and IRC’s Program Framework principles.

     Human Resource Management

    Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
    Ensure all staff in the field site know and understand IRCs Global and in-country HR Policies and the IRC Way Standards for Professional Conduct. Document and address breaches of policy and disciplinary issues in coordination with the Sr HR Coordinator in a professional manner and in line with the letter and spirit of the relevant policy.
    Ensure the Performance Management cycle is implemented and documented timely for all staff in the field site. Ensure feedback from technical coordinators is sought and incorporated in performance management cycles of program managers and heads of department, including but not limited to technical performance and capacity building needs.
    Provide direct supervision to the field site’s HR lead, ensuring recruitment, staff orientation, and payroll preparation, leave management and exit management processes are carried out timely and in line with relevant policies and procedures.
    Ensure that staff has capacity development plans in place based on documented capacity needs assessments exercise. Work with the appropriate technical resource (for example the Technical Coordinators) to achieve this

    Finance and Supply Chain and ICT Management

    In close coordination with the Finance department, lead the development and management of annual, comprehensive and inclusive field operating budgets.
    Oversee the financial management of field office operations by the Program Managers, and the Finance staff, including cash management, issuing and tracking advances, ensuring complete and correct use of all finance forms; timely notice to Nairobi of cash transfer needs;
    Ensure proper financial, supply chain and ICT management systems and control mechanisms are in place and adhered to in line with the IRC’s global and in-country finance and supply chain policies.
    Oversee the carrying out of supply chain support operations by Hagadera supply chain staff, including procurement (both local and through Nairobi), stock management, asset management, vehicle operations, equipment maintenance, and repair (including communications and computer equipment);
    Provide supervision and leadership to the field site’s finance and supply chain teams.
    Review and ensure timely submission of monthly and annual finance and supply chain reports from the field site as required.

    Security Management

    Act as IRCs Security Focal Point for the field site.
    Ensure all staff in the field site know and understand IRC Kakuma security regulations; Document and address breaches of policy and disciplinary issues in coordination with the Security Manager.
    Monitor the Kakuma security situation, attend security meetings and inform the Security Manager, and SMT where appropriate, of developments through submission of accurate weekly and –where needed- ad-hoc security and incident reports.
    Participate in the review and update of the country Security Management Plan.
    Assist the Security Manager in developing field specific Contingency Plans, Medevac, Evacuation Plans and SOPs.
    Assist the Security Manager with developing training plans for staff and conducting training.

     Representation and Coordination

    Represent the IRC with local government authorities (administrative, sectoral and security officials), non-state actors, UN agencies, NGOs, and donors at the field site level. Engage and or delegate to program staff for sector representation as appropriate.
    Represent the IRC with beneficiaries and communities to encourage accountability to those we serve
    Upon request by the Senior Management Team, organize and facilitate field visits for stakeholders interested in IRC’s Kakuma response.
    Coordinate IRC program activities with relevant officials and other humanitarian agencies;
    Assist in the preparation of regular reports to keep partners and stakeholders informed of IRC’s activities;
    Draft reports and provides verbal updates to the Country Director.
    Actively develop and maintain effective working relationships with key stakeholders at the county level including donors, government actors, local traditional leadership, beneficiary populations and their representatives, etc.

    Key Working Relationships:
    Position Reports to Deputy Director Operations
    The position directly supervises Program Managers; HR lead; Finance Manager and Supply Chain departments in the field site.
    Indirect Reporting:  None; Direct supervisees have dotted lines to their Program/Technical Coordinators.Other Internal and/or external contacts:
    Internal:

    Country Director, Deputy Director Programs,  Program Technical Coordinators (Health Services Co; Partnerships & Grants Co; Nutrition Co; WPE Co; M&E Co)

    Finance Controller, Sr HR Co, Supply Chain Co, Security Manager

    External: 

    Relevant other stakeholders e.g. NGOs UN bodies, local authorities non-state actors

    Requirements: 

    Eight or more year’s progressive management and leadership experience with an International NGO.
    Masters Degree in management, International relation, development studies and MBA Bachelor’s degree  plus 10 years of relevant experience is  Field or Humanitiarian sector will be required.
    Experience managing country program teams with a diverse portfolio; knowledge of major donors (including USAID/OFDA/PRM, ECHO/EC, DFID, CBM , UN Agencies).
    Strong background in Supply Chain, Logistics, Administration and program implementation
    Experience in IT is strongly preferred.
    Experience managing Security in a hostile environment.
    Excellent leadership, people management, interpersonal and negotiation skills and a demonstrated ability to develop harmonious teams in a cross-cultural context.
    Strong diplomatic skills.  Ability to establish good working relationships with partners, donors and other stakeholders in a sensitive environment.
    Strong computer skills including Word, Excel, PowerPoint, and Outlook.
    English fluency required.

    Personal Characteristics:

    Strong sense of personal integrity.
    Attention to detail.
    Strong supervisory skills.
    Ability to multi-task.
    Good interpersonal and communication skills.
    Team spirit and problem-solving abilities.
    Willingness to live and productively work in insecure, unstable and/or harsh environments
    Flexibility and adaptability
    Desire to learn
    Cultural sensitivity

    Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.