The clinical officer in charge of the health posts/clinics will be responsible for the overall coordination of health activities in the clinics and direct supervision of the Clinical Officers and the staff in the clinics. He /she will closely work and support the Clinical Services Manager (CSM) in ensuring the management and routine services and of the clinics are effectively provided at the clinics in the program. He/She will work closely with the, Pharmacist, MCH nurses, Lab Technologist, PITC Nurse, Community Health Officers, Nutritionists and others in ensuring quality health services are provided to the beneficiaries. He/she will also provide support in the hospital as needed, doing ward rounds and ensuring coverage both day and night.
Key Responsibilities
Program management:
Overall in charge of all the general clinical officers in all clinics and in the hospital.
Ensure effective supervision of Clinic staff (National and refugee staff)
Ensure complete and accurate inventory of drugs and medical supplies located at the clinics and monitor/supervise their usage.
Work with the clinic in -charges to provide supplies needs and make trimester orders.
Responsible for ensuring routine HIS health facility data is accurate, consistent and timely submitted to the HIS department.
Conduct support supervision visits on a monthly basis in each clinic and share the report with action points/recommendations with the Clinical Services Manager, FC and TCs.
Human Resource:
Set Performance Objectives for personnel reporting to him/ her and monitor their performance, ie the clinical officers as well as conduct Performance evaluation periodically.
Attend the monthly clinical services staff meeting and share updates
Plan and manage staff leave and R&R plans ensuring adequate coverage
Review the JDs for the incentive staffs working in the clinics.Hold monthly meetings with the clinic staffs and share the minutes with the Health Manager and Field Coordinator.
Program activities:
Clinical assessment and prescription of treatment for all patients in the clinic that He/She will be assigned to.
Refer chronic cases to the various special clinics
Properly cover weekends, arrange a rotation schedule with fellow clinical officers
Conducts ward rounds in absence of the Medical Officer
Properly documented treatment on patients’ files
Maintain an accurate and updated records keeping system in the health unit
Carry out minor surgical procedures
Attend to emergencies in ward in the absence of Medical Officer
Attend and participate in the daily morning hospital handover meetings.
Actively participate and regularly present in weekly continues medical education (CME) at the hospital.
Handle disciplinary issues for the clinical staff with support from Clinical Services Manager and HR.
Training of staff on job and theory sessions
Reporting and Coordination:
Ensure all patient records are properly documented in the patient files with all aspects of management being captured
Ensure the weekly HIS reports are compiled and submit on time.
Conduct mortality audits for all deaths occurring in the pediatric and stabilization wards together with other staff working in the units and share the reports with the CSM on a monthly basis.
Take lead in quality improvement at the health facilities and be part of (Quality Improvement Committee (QIC)
Ensure accurate inventory records are maintained at the facilities.
Others:
Any other duties as assigned by the supervisor
Key Result Areas
Ensure smooth running of the health post, providing supervision, support and guidance to all staff working at the Clinic.
Ensure quality of care is maintained in management of patients
Ensure that universal precautions and infection prevention guidelines are adhered to in the health facilities.
Qualifications
Diploma in Clinical Medicine and Surgery
Registered with clinical officers council
Minimum 4 years working experience working in refugee health set up.
Strong leadership skills and integrity.
Experience in management of health staff in health facilities.
Required Experience & Competencies:
Good clinical skills – history taking, physical examination, ordering appropriate laboratory investigations and make appropriate diagnosis.
Proven leadership integrity, communication, interpersonal, decision making skills.
Excellent oral and written communication skills (English and Swahili).
Experience in management of health staff in health facilities.
Computer literacy in the use of MS Windows, Word, Excel, PowerPoint and Outlook is desired
Ability to work and deliver results with minimum supervision
Demonstrated ability to work as a team player.
Experience of working in hardship area.
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