Company Address: Address International Rescue Committee 122 East 42nd Street New York, New York 10168-1289 USA

  • Director of Economic Evaluation & Research

    Director of Economic Evaluation & Research

    Job Overview
    This position will lead the Best Use of Resources team and the Economic Research team.
    The Economic Research team studies critical questions to improve economic outcomes for IRC’s programs and for the broader humanitarian sector. The portfolio includes studies on anticipatory cash programming, livelihoods for urban refugees, and women’s economic empowerment, ranging in questions and methods from impact evaluations to qualitative formative studies.

    Major Responsibilities
    Lead cost analysis, planning, and technical support for delivery of IRC’s Scale ambition

    Identify IRC-wide planning and budgeting processes with the largest impact on program cost-effectiveness, and work with process owners to improve IRC’s approach and achieve greater impact per dollar.
    Serve as a point of reference for issues of “value for money” across the organization, providing advice, data, and strategic feedback on-demand to teams.

    Oversee the Best Use of Resources team

    Lead a team of 7 full-time staff who conduct economic analysis for IRC teams and offices and promote the use of cost evidence in program design and decision-making.
    Develop the strategy and set and deliver on objectives, aligned with the needs of IRC’s Global Research & Innovation Priorities and Strategy 100.
    Work closely with the Airbel operations team to engage in financial and work force planning: Maintain high-level overview of funding for BUR practice team members in order to successfully cover staffing needs across BUR’s portfolio.
    Fundraise for BUR team and initiatives, individually and by contributing to proposal writing for projects led by other teams.

    Influence the humanitarian sector to make decisions about resources to maximize the impact and reach per dollar

    Provide high level oversight of and input into an established consortium of 7+ INGOs to collectively follow a consistent approach to measuring value for money (i.e. cost-efficiency), which is feasible and useful given partners’ needs and available data.
    Engage with FCDO, USAID and other key donors to develop guidelines and influence policy related to cost analysis and costing requirements.
    Present and publish in high-impact journals, practitioner-focused outlets, and media opportunities, to push the sector on “value for money” and the need for transparency in cost analysis.
    Use cost-effectiveness evidence to develop relationships and scope specific opportunities with high-value private donors, particularly “Effective Altruism” groups and donors focused on ROI, in partnership with colleagues in Technical Units and IPP

    Lead and oversee the IRC’s economic research agenda and team

    Provide strategic leadership on research and evidence across IRC’s global economic work, driving towards improving impact and scale.
    Oversee high performing economic research team to develop research projects and deliver on ambitious workplans to carry out research agenda, and to share the latest relevant research with the economic technical unit and field programs to support evidence-based programing
    Oversee and strengthen research processes across the economic research portfolio, including standards and support for high quality data collection, cleaning, analysis, writing and dissemination.
    Develop and maintain effective partnerships for research priorities at global and country levels that will amplify IRC’s ability to generate evidence and influence targeted policy and practice.
    Develop the fundraising strategy and lead business development processes for economic research, including identifying opportunities, gathering information ahead of proposals, and gathering the technical and financial resources for needed for quality proposal development.

    Publish and present research economic research and evaluation externally and internally

    Publish (and support research team members to publish) research findings in academic journals and practitioner-focused outlets, and collaborate with Technical Units, Communications and Advocacy teams on research communications to key audiences.
    Represent the economic research agenda across the organization
    Represent IRC’s economic research agenda and outputs in key external meetings and forums with researchers, donors, other non-governmental organizations, and other practitioners in the field.

    Steward Diversity, Equality and Inclusion both in the culture of IRC, as well as in our research and partnerships

    Job Requirements

    PhD in economics or related field
    10+ years of research and economic evaluation experience, with significant experience in humanitarian or development contexts.
    Experience developing and driving strategy and change across a large, complex international organization.
    Strong quantitative skills.
    Demonstrated skills and competencies in managing teams, including in low resource environments.
    Record of publication and authorship/co-authorship of peer-reviewed articles.
    Demonstrated success in fundraising for projects with public and private donors.
    Excellent communication skills, including the ability to communicate effectively in a multi-cultural environment
    Solid organizational skills: the ability to be flexible and work well under pressure, dealing with competing priorities, in a fast-paced team environment;
    Interest in and ability to think and plan at the ‘big picture’ level;
    Fluent in English; French, Spanish or Arabic language a plus

    Apply via :

    rescue.csod.com

  • Associate Director of Research, Maternal & Newborn Health 

Researcher, Maternal & Newborn Health

    Associate Director of Research, Maternal & Newborn Health Researcher, Maternal & Newborn Health

    The IRC is seeking an experienced senior researcher to lead field-based implementation and operational research studies in Reproductive, Maternal, Newborn, Child and Adolescent Health in low-resource contexts. Specific expertise in Maternal and Newborn Health (MNH) in conflict-affected areas is strongly preferred. The Associate Director of Research, Maternal & Newborn Health will lead field-based research on MNH programs, play an active role in increasing the visibility of MNH in humanitarian settings, drive business development and proposal submissions, and build partnerships to impact MNH in high-mortality contexts. They will also be expected to support research around contraceptive and abortion access, as opportunities arise.

    We seek individuals who have a growing degree of external recognition as an expert in this field, and should have qualifications that resemble those in an Associate Professor/Scientist-level position. For those who are looking for an Assistant Professor/Scientist-level position, please refer to a separate job posting titled “Researcher, Maternal and Newborn Health” – req37735

    We welcome quantitative, qualitative, and mixed method researchers to apply, but we especially welcome those with methodological experience in population-level surveys and/or large-scale program evaluation.

    Major Responsibilities

    Co-lead two large implementation research studies in Somalia and South Sudan that evaluate the effectiveness of a community-based maternal and newborn care program, using a prospective cohort study design (with pre-post survey) and process evaluation.
    Lead the design and implementation of new MNH research projects in collaboration with technical advisors, field teams, and research partners.
    Proactively develop and manage partnerships and business development opportunities to carry out IRC’s research agenda.
    Work closely with Director, SRHR/MNH Research & Innovation, to engage in work force planning for research studies; lead a successful and impactful research team, and ensure implementation of professional development plans for team members.
    Present and publish research findings in academic journals and practitioner-focused outlets, including high impact journals and media pieces.
    Share research and ensure use of evidence across the organization in the MNH technical area.

    Job Requirements

    PhD with 6-10 years of experience or Masters with at least 8+ years experience conducting and leading research.
    At least 5 years’ experience in public health, with at least two years’ experience conducting relevant research in developing countries.
    At least two years of field research experience in humanitarian or low-resource settings, with demonstrated experience in leading their own research.
    Demonstrated technical expertise in leading complex field-based health research studies in low-resource contexts. Preferred experience in or familiarity with maternal and newborn health and in conflict-affected contexts of Sub-Saharan Africa.
    Able to work with remote, multi-cultural, and multi-disciplinary teams
    Excellent communication skills, particularly in writing and presentation.
    Ability to train others and transfer technical knowledge and skills.
    Willingness to travel to fragile/conflict-affected contexts.
    Language Skills: English required, and French proficiency preferred

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  • Regional Admin Manager 

Senior Engineer, Endpoint Systems

    Regional Admin Manager Senior Engineer, Endpoint Systems

    Job Overview/Summary:
    The Regional Admin Manager is responsible for a wide range of administrative, and support services for the Great Lakes Regional Team. The Regional Admin Manager will maintain excellent management and communications systems to enable the team to perform at the highest possible levels. The position reports to the Regional Vice President (RVP) and a dotted line to the IHUB Administrative Responsible and works closely with Regional Senior Management Team (RSMT).
    Essential Job Functions:
    Administration

    Provide support to the Regional Vice President inclusive of managing the calendar, providing support in email management, managing travel and tracking key initiatives.
    Provide a full range of administrative and operational support to SMT, inclusive of preparing payment requests, travel reimbursements, support to organizing visas and accommodation, managing leave trackers, etc.
    Coordinate regional and inter-departmental meetings inclusive of setting agendas, taking notes, and following up on action plans as required. When needed, organize all logistical management for workshops/meetings
    In coordination with the HR Department, provide support in initiating new recruitment and complete necessary steps i.e., RRF, Job description…

    Event Planning and Delivery

    Maintain a Regional Calendar of events – both external and internal.
    Assist with the preparation and execution of engagements and events run by IRC in the region if required.
    Organize and execute regional conferences and workshops as assigned, inclusive of proposing suitable dates, times, venues, travel, catering and reconciliation of expenses against approved budgets.
    Capture key takeaways from events and follow up on action items.

    Communications

    Support in the preparation of internal communication as requested by Regional Vice President and Regional Management Team
    Maintain regional knowledge management systems, in particular to establish procedure and routines to assure consistent and regular usage of shared regional Box folders.
    Keep up to date the RescueNet Great Lake and filled with useful information.

    Management Support

    Connect and coordinate with regional management team and extend support in day-to-day work.
    Identify gaps and manage systems/ process improvement to enhance the efficiency of regional inter-departmental work.
    Under the direction of the Regional Vice President, assist with other departmental needs and specific projects.

    Job Requirements:

    Education: Bachelor’s degree in Business Administration or any related field.
    Work Experience: 4 to 5 years of experience in a similar role, preferably working in INGO environment.

    Demonstrated Skills and Competencies:

    Good understanding of operations, including operational challenges faced in the countries.
    Strong communication and interpersonal skills: demonstrated ability to work effectively across and within a large, complex non-profit organization, both laterally and vertically, and diplomatically communicate with a variety of people in a multi-cultural environment.
    Excellent organizational skills: the ability to work independently in a fast-paced, detail-oriented environment and efficiently organize the workflow of a fast-paced team.
    Proven attention to details: the ability to track and process multiple details simultaneously and accurately.
    Strong visual skills: the ability to assist with preparation of charts and graphs in Excel and PowerPoint.
    Flexible work attitude: the ability to work productively in a team environment and independently.
    Trustworthy with an ability in maintaining confidential information.
    Solid writing and editing skills: the ability to draft and edit professional documents and correspondence in English and French.
    Strong computer skills: ability to work effectively and accurately with MS Outlook, Word, Excel, PowerPoint, and to adapt to new applications.

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  • Project Manager, Maternal & Newborn Health 

Health TA East Africa Region 

Salesforce Developer & Administrator

    Project Manager, Maternal & Newborn Health Health TA East Africa Region Salesforce Developer & Administrator

    Major Responsibilities:

    Manage delivery of activities under a growing CBMNC portfolio with cross functional, multi-disciplinary teams to complete tasks on time and with high fidelity; covering program implementation, research, and innovation activities.
    Facilitate the forming and onboarding of individual project teams including country program staff, technical unit colleagues, partners, and consultants.
    Coordinate and oversee the establishment of roles and responsibilities with collaborators as projects launch.
    Lead project teams in creating detailed work plans and drive their successful delivery.
    Set up and manage trackers for key project deliverables, create and lead monthly project check-ins, and actively follow-up on updates, challenges, and problem-solving with partners.
    Identify potential challenges and establish strategies to minimize risk.
    Help team members troubleshoot and coordinate issues that involve work across practices.
    Schedule, prepare agendas, and facilitate project meetings, take minutes, communicate and follow-up on action items.
    Maintain communication and knowledge management systems for the project and ensure project teams and partners have access to relevant records.
    Provide a positive working experience for collaborators and team members.
    Act as the main point-of-contact for external partners.
    Support budgeting and business development processes.

    Job Requirements:
    Work Experience:

    4-5 years of experience delivering projects and programs ideally in an NGO or social enterprise setting.
    Preferred experience working in low-resource contexts and/or conflict affected areas.
    Preferred experience or interest in relevant topic areas of maternal and newborn health and/or community health.
    Familiarity and experience with project management software tools, methodologies and best practices.
    High level of proficiency with the Google suite and Excel as well as the Adobe suite of products.
    Unparalleled team collaboration skills; comfort working with researchers, frontline implementers, beneficiaries, engineers, donors, and communications staff.
    Strong organizational skills, including the ability to be flexible and work well under pressure and deal with competing priorities in a fast-paced team environment.
    Ability to apply a diversity and inclusion lens and approach to work.
    Cares about the mission and goals of the IRC.

    Language Skills:

    English proficiency is required.

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  • Safety & Security Officer

    Safety & Security Officer

    Job Description
    This document offers generalized duties or terms of reference for the Safety and Security Focal Point(s) for the Field Office. Per the Global Safety and Security Standards, the establishment of an FSSFP is a critical aspect of Security Management Plan development and execution, Critical Incident response, and daily safety and security operational oversight for the Field Office or humanitarian response. This position will offer support to the West Pokot field office -70% and Lodwar field office-30%.
    Summary Responsibility
    The Safety & Security Officer will be in charge of the security in Lodwar/West Pokot field sites and will assist the Safety and Security Coordinator in building up the capacity, awareness, and preparedness of staff to deal with security-related risks, threats, and incidents through the delivery of high quality, regular trainings/ briefings to national and international staff and IRC visitors when deemed necessary.
    The Safety & Security Officer will be responsible for designing and delivering the required trainings to field-based staff, ensuring that course content remains up to date, is adapted according to the target audience, and that refresher trainings are carried out for all staff in accordance with a pre-determined schedule.
    He/she will head the Lodwar/West Pokot Safety & Security Department and supervise all staff within the department.
    The duties and responsibilities for this position include but are not limited to.

    Ensure Lodwar and West Pokot Field Offices compliance with IRC Global Safety and Security Standards and Policy.
    Assess safety and security risk and vulnerability and make recommendations to the Field Coordinator and program manager West Pokot to reduce staff exposure.
    Maintain and update Field Security Management Plan.
    Oversee operations of the guarding services, CCTV & alarm system service providers within West Pokot and Lodwar and highlight concerns and recommendations to the Field coordinator.
    Deliver security briefing materials to new staff and visitors to the Field Offices (West Pokot) or humanitarian response.
    Immediately report all safety and security incidents to Country Office, ensuring production of Post-Incident Report by involved staff.
    Contribute to a regular situation report (to include situational analysis, actions taken, and actions recommended) prepared by the most senior staff on location.
    Ensure security risk assessments (SRA) of program areas and potential program areas are done and update as requested by senior staff on location.
    Undertake regular program site visits to the program areas and potential program areas whenever needed, anticipated incidents, or response to incidents.
    Advise Field Coordinator  and senior staff in West Pokot/ Lodwar of any need for review of individual security procedures.
    Represent the IRC locally in interagency fora dealing with humanitarian security where applicable.
    Liaise with local stakeholders and community leaders in the process of gathering and verifying security information on a regular basis.
    Coordinate with Administration and Supply Chain staff regarding staff and vehicle movement and facility security in respective locations.
    Provide recommendations to IRC Field Office or program site staff on ways in which they can effectively reach out to gain acceptance from and improve their image in host communities.
    Submit monthly report and any other report to the Security Coordinator.
    Coordinate with Field Coordinator and Senior Finance officer to ensure security budget is adequately catered for during budgeting period.
    Submit weekly report to the Security coordinator.
    Liaise with the Government security in both west Pokot and Lodwar on ensuring the movement of staff and program implementation is properly coordinated.
    Help in ensuring there is good coordination with other stakeholders in the two counties as far as security issues are concern.
    Safety & Security Officer will also supervise and give oversight to the private security and hired armed escorts in the IRC Offices and facilities.

    Common Duties

    Uphold the mission, values, and spirit of IRC.
    Follow and enforce all IRC codes of conduct and policies (worldwide and in-country).
    Report any violations to appropriate IRC authority and participate in preventative initiatives.
    Actively seek opportunities that will complement ability to fulfill position’s responsibilities as well as further professional development, such as taking part in internal and external trainings.
    Perform other duties as requested by supervisor.

    Qualifications

    Must have university degree in security from recognized University.
    Mush have 3-4 years of working experience in the same capacity as security officer or equivalent and previous NGO work is desirable.
    Technical competency and training experience in field-based communications systems (such as HF Codan, VHF/Thuraya)
    Demonstrate experience of working multi sectoral sector.
    Knowledge of West Pokot and Turkana is an added advantage.
    Ability to effectively manage and coordinate with geographically dispersed team. And have experience of remote supervision.
    Ability to analyze and synthesize information and excellent attention to details.
    Willingness and ability to travel regularly through out the region (West Pokot and Turkana) sometimes on short notice.
    Ability prepare and interpret budget (BvA).
    Outstanding people skills: strong ability to communicate constructively across culturally diverse teams and contribute to a pleasant work environment.
    Existing network of security team in the region of deployment.
    Fluent in English both oral and written.

    Apply via :

    rescue.csod.com

  • Senior Specialist- M&E Technology

    Senior Specialist- M&E Technology

    Requisition ID: req37397
    Job Overview/Summary

    Are you passionate about using technology to improve monitoring and evaluation? We are growing our team to improve the use of technology in M&E in the Great Lakes region. Together we will develop and deploy new data tools, transition from paper to electronic data collection, and improve our data flows.

    Key Responsibilities

    Deployment of technologies for data collection
    Undertaking technology needs assessments for IRC programs.
    Designing and implementing project plans for countries/programs transitioning to new data collection tools.
    Configuration of non-standard project/program indicators in data collection tools.
    Ensuring data validation is well embedded in the structure of data collection tools.
    Collaborating with program, IT and supply chain teams to plan purchase of devices.
    System training and ongoing end-user support for IRC staff and partners.
    Supporting data management, analysis and visualization
    Working from standard XLSX and PBIX templates, setting up indicator database and dashboard for visualizing M&E data.
    Providing training to M&E staff on indicator databases and dashboards.
    Undertaking data quality assessments for current databases.
    Migration or transformation of existing project or country level data into standard data structures.
    Understanding user needs and ensuring these needs are well understood throughout the team
    Gathering user feedback on data tools during and after deployment.
    Participating in requirements capturing and user acceptance testing (UAT) for new tools.
    Sharing user feedback with colleagues in IT and other team feedback.

    Requirements

    At least 5 years of professional experience, including with technology tools used in humanitarian/development industry.
    Proven experience in configuring and deploying technological platforms including CommCare, Kobo Collect, PowerBI, SQL Server and/or Power Apps.
    Experience providing technology support to clients and colleagues.
    Knowledge of standard methodologies in database design.
    Experience in delivering trainings and capacity building.
    Able to work independently and efficiently in a multifaceted and fast-paced environment.
    Bilingual: Fluent in French and English.

    Preferred Requirements

    Experience working in humanitarian development, government or other organization that focus on serving clients with technology.
    Experience of requirements analysis.
    Experience of participating in User Acceptance Testing for new IT systems

    Apply via :

    rescue.csod.com

  • Project Manager – People Survey 

Data Analyst – People Survey 

MEL Technology Manager 

Regional Finance Analyst 

Officer, Prospect Research

    Project Manager – People Survey Data Analyst – People Survey MEL Technology Manager Regional Finance Analyst Officer, Prospect Research

    Key Responsibilities

    Project Management

    Provide project management support to the People Survey team.
    Personally drive project delivery, problem solve issues including applying a “roll up the sleeves and fix it” demeanor.
    Lead the project effort in the continued execution of the global road map and recommended road maps for regional, country and departmental results review, prioritization, action steps and accountability in collaboration with Survey sponsors and key partners.
    Collaborate with Senior officer GEDI to ensure alignment with existing GEDI frameworks and related initiatives.
    Use established criteria and tools to effectively and efficiently facilitate and report against program execution with measurable results.
    Facilitate effective collaboration of project contributors across partner functions in order to deliver efficient and timely project delivery.
    Integrate and manage the program timeline by identifying all project internal & external interdependencies.
    Develop and present to People survey project sponsors progress against the overall action plan.
    Develop and maintain a RACI model that can be used in subsequent phases.
    Perform risk and issue management at the program level: Collaborate with all project leadership to identify risks and issues that are not visible at the task level but impact the overall project or broader program/portfolio.
    Collaborate with other departments or field office locations when necessary to coordinate local action.
    Document internal interviews, focus groups and stakeholder engagement.
    Coordinate invites and logistics for hosted webinars or meetings.
    If multi-lingual; provide French, Arabic or Spanish language support by drafting text or reviewing translations.

    Communications

    Coordinate communication strategy for the planning phase.
    Collaborate with communication team to develop and deliver the global staff communications and cascade dates, intended outcomes, etc.
    Act as a gate keeper for all new content being developed and ensure consistency among the different tools/materials produced.
    Supervise the implementation of the “Action Plan Template” and in partnership with Data Excellence ensure that data is visualized and used for decision making per the action planning principles.

    Demonstrated Skills And Competencies

    Excellent project management and organizational skills including creation of detailed work plans and superior time management
    A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct
    “Client-first” mentality: ability to listen and understand the needs of office, units and country teams and incorporate them into the processes, tools, approached that are developed
    Ability to develop insight and well-supported opinions based on varying feedback from wide range of stakeholders and independent research
    Ability to deliver high quality work on schedule
    Solid written and verbal communication
    Ability to anticipate and assess situations accurately and recommend/implement effective courses of action required.
    Highly collaborative, inclusive, consultative, and resourceful work style
    Outstanding interpersonal, presentation, verbal, and written communication skills
    Ability to work within a highly matrixed and sophisticated agency organizational structure and to adapt to shifting priorities
    Exceptional discretion and confidentiality in dealing with critical material
    Excellent judgment, tact, initiative, creativity, critical thinking, problem solving, and self-motivation.
    Strong skills in MS Office; Internet Research; Collaboration Platforms such as MS Teams and Zoom
    Knowledge of spoken and written French, Arabic or Spanish a strong plus

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  • Sexual and Reproductive Health Design Lead 

Regional Supply Chain Coordinator

    Sexual and Reproductive Health Design Lead Regional Supply Chain Coordinator

    Major Responsibilities

    SRH GRIP Innovation Technical Support
    Provide ongoing technical support to the GRIP lead on the innovation components of the GRIP strategy, contribute to proposals, provide budgets and workplans for proposed work, socialize user-centred design within the GRIP and with collaborators.
    Ensure UCD tools and solutions are fit-for-purpose: Tailor the GRIP’s UCD practices, activities, and outputs to our contexts and our colleagues’ bandwidth across all stages of design including: design research, exploratory work, solutions landscape, prototype development and testing, and synthesis.
    Solution generation and design: Guide the team in considering solutions based on existing evidence, user research, scalability, and market analysis. This may entail analogous inspiration, prompts and ideation activities, collaboration with Behavioral Science colleagues to create behavioral maps, creation of prioritization frameworks, facilitation of brainstorms on potential scaling pathways, and syntheses of key informant interviews.
    Prototype Creation: Connect the dots between user research, evidence, and expert direction from the team, and generate testable prototypes. Examples of prototypes include low-fidelity print outs, clickable mockups, sample messages, high fidelity mock-ups of service experience, user journeys, and illustrations to test for understanding.
    Prototype testing: Work with the team to test prototypes with key users and collaborators (remotely through colleagues and/or in person where possible).
    Final assets: Ensure final assets are of high quality, print ready, and implementation ready. Sample outputs include insights from the initial user research, product strategy, program feedback, program implementation, solution storyboards, and final program recommendations. Ensure the narrative between the design phases are concise, easy to understand, and compelling.
    Facilitation and Buy-In: Facilitate participatory workshops remotely or in person. Create agendas for validation, prepare materials like miro boards and presentations that are accessible and engaging to collaborators. Ensure sessions are interactive, recognize the experience and interests of collaborators, and get buy-in from collaborators. Use language and meeting norms that are culturally appropriate.
    Project resource management: Propose human resources for projects; hire, train, and oversee consultants; manage budgets and workplans; project workforce commitments.
    Piloting: Co-create instruction guides for using and implementing final assets, partner with the monitoring and evaluation team to draft questions to be answered during the piloting phase, and adapt the final assets and guides after the pilots based on feedback from the research conducted by the M&E/project team.

    Job Requirements

    Work Experience:
    Leadership

    Led 12-20 non-digital UCD research projects in low resource settings
    Led 10 – 18 non-digital prototyping development and testing projects
    Led 10 – 18 projects in rural contexts in Sub-Saharan Africa

    Other Experience

    Technical background in Sexual & Reproductive Health
    Demonstrated success in doing UCD with cross-disciplinary teams
    Ability to design digital tools like mini websites, Whatsapp tools, cash transfer services
    Demonstrated ability to develop proposals, budgets, workplans, workforce tracking tools, spending plans
    Has recruited and managed UCD talent in contexts where the IRC works
    Strong verbal and written communication skills, including creating compelling, jargon-free, and easy-to-follow presentations on UCD processes

    Demonstrated Skills And Competencies

    Alignment: Strong commitment to and knowledge of Sexual and Reproductive Health and Rights, including stigmatized service areas such as abortion and for under-served populations such as people living in crises, adolescents, and people with disabilities.
    Visual Design: Create and provide technical feedback on visual tools, including donor-facing presentation decks, storyboards, and mock branding for prototypes.
    Design tool creation: Create provide technical feedback on design tools and activities for low literacy/numeracy clients, interview guides, mock-ups of physical products, and high/low prototypes of products, digital products, and services.
    Qualitative Research: Create and provide technical feedback on guides for semi-structured interviews and focus group discussions; create card sort exercises and user guides; documentation and synthesis of qualitative research
    Communication: Empathetic, respectful, and culturally sensitive verbal, written, and visual communication skills. Ability to communicate design concepts and activities effectively and clearly with non-design colleagues. Seeks out and incorporates feedback into their work.
    Flexibility: Create contingency plans and is able to adjust quickly and with good humour when things don’t go according to plan

    Language Skills

    English written and oral fluency
    French and/or local languages spoken in Northern Nigeria, East Africa, or South Sudan are preferred

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  • Hospital Matron 

Supply Chain Manager – Warehouse & Logistics 

Regional Supply Chain Coordinator

    Hospital Matron Supply Chain Manager – Warehouse & Logistics Regional Supply Chain Coordinator

    Job Description
    Under direct supervision of the Health Manager, the Hospital Matron will be responsible for the daily administration and running of the Level 4 Hospital and offer technical oversight support supervision to the other Health Dispensaries in Kakuma Refugee Camp.
    Key Responsibilities
    Program management:

    In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.
    Ensure that all hospital activities are implemented as outlined in the project documents.
    Review the program activities and priorities on a regular basis updating the Supervisor on gaps and/or provide recommendations on how to improve quality of services.
    Participate in planning and implementing health assessments, surveys and campaigns.

    Human Resource:

    Overall supervision of all nursing and administrative staff.
    Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
    Handle leave and R&R plans of nursing staff administrative staff working in the hospital to ensure adequate coverage of the hospital, including nights and weekends.
    Compile and submit the call list to the Supervisor at the end of every month for the beginning of the next month.
    Convene and attend monthly meetings with Health Manager, Hospital staff including the incentive staff (Refugees) to exchange information and problem solving.
    Handle disciplinary issues amongst supervisees as they arise with support of the Supervisor and field HR focal person.
    Take part in the recruitment process of all nursing positions, including participating in the interview process.

    Program activities:

    Ensure all hospital activities run smoothly and services are provided timely and efficiently.
    Ensure quality of care is given to all patients accessing the hospital.
    Ensure universal precautions and infection prevention guidelines are followed in service provision.
    Coordinate and conduct regular in-service training and refresher courses for the nursing staff, both National and Incentive (Refugees) staff.
    Make sure all hospital departments have written Standard Operating Procedures that guide the day-to-day activities.
    Ensure quality of care is maintained through sharing of updated MOH, WHO, UNHCR guidelines and protocols.
    Assist in ordering of medical supplies on a trimester basis, in line with the projected consumption and available funding.
    Ensure all medical items for hospital use, in the warehouse are released in a timely manner with accurate documentation of the same.
    Keep an inventory of all the health facility assets, and update this on a monthly basis. Share the same with the Health Manager and Supply Chain Manager monthly.
    Attend and participate in weekly Continuous Medical Education (CME) sessions.
    Attend and co-chair the daily morning hospital handover meetings, together with the head of Health.
    Co-ordinate timely referrals of in-patients through the referral officer and Health Manager.
    Identify hospital facility and equipment in need of repairs and submit to supply chain.

    Reporting and Coordination:

    Review, authorize and keep accurate records of all requisitions, duty rosters and applications for leave.
    Ensure that all HIS statistical reports are accurate and submitted on a weekly basis.
    Evaluation of services through supervising morbidity and mortality rates through monthly statistical reports.
    Forward hospital daily categorized patients bed occupancy to the Health Manager.
    Keep the Health Manager advised of major issues at the hospital regularly.
    Maintain an updated record and submit regular inventory reports of hospital equipment and furniture.

    Others:

    Carry out other relevant duties as may be required or assigned by your supervisor.

    Key Result Areas.

    Overall supervision and coordination of nursing activities.
    Ensuring quality of care is given to all patients accessing the hospital.
    Ensuring proper coverage of all the departments through proper R n R/ leave management.

    Qualifications

    Professional qualification in Nursing. (BSN degree)
    Registered with the Nursing Council.
    At least 3years professional experience preferably in a supervisory/in-charge position.
    Postgraduate training in public health, health services management or any relevant field is an added advantage.

    Required Experience & Competencies:

    Good clinical knowledge and skills.
    Ability to write clear, concise reports and well developed communication skills
    Excellent organizational, communication, interpersonal, writing, and communication skills required.
    Digital literacy (Complete MS Office package and any database management and analysis).
    Must be a great teammate, flexible and culturally sensitive.
    Ready to work in difficult environmental conditions with displaced communities.
    Ability to accept the possibility of insecurity in the project areas and obey security rules and standard operating procedures.

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  • Senior Pricing Advisor 

Protection Assistant 

Officer, Prospect Research – Global

    Senior Pricing Advisor Protection Assistant Officer, Prospect Research – Global

    The Purpose of the Role
    The Sr. Pricing Advisor is critical in providing leadership, advice, and support in the proposal budgeting process for business development efforts across the organization.  The role will conduct thorough review of RFPs/RFAs/Commercial Contracts, establish pricing data for proposals, develop proposal budgets and budget narratives in accordance with the requirements and donor compliance, prepare the cost volume and work with partners in relation to the budgeting.  The Sr. Budget Advisor will guide business development teams which includes technical, finance and country office staff through the budgeting process, making sure that the team members are educated on the design and structure of budgets and will coordinate with to work through strategic issues. 
    RESPONSIBILITIES

    Leads all aspects of the cost and business proposal process for the identified complex, or resource intensive opportunities
    Develops cost kick-off presentations and guides business development teams through the budgeting process, ensures team members are educated on client requirements and compliance, and coordinates with teams on strategic issues
    Coordinate inputs into cost volumes for submission and best value. Collect and verify cost estimates, and work with technical teams to ensure cost proposals and technical proposals are aligned
    Coordinate with the proposal team on strategic issues involving proposal budgets. Ensure that the proposal team is educated on donor requirements for the cost proposals
    Ensure proposals comply with donor requirements and IRC’ organizational policies.
    Review, edit and finalize explanatory budget narrative to accompany budget in cost proposal
    Create and/or modify budget spreadsheet templates in accordance with donor requirements
    Conduct internal budget reviews during proposal period; analyze cost recovery
    Lead engagement with partners as part of the proposal process: developing budget templates, providing budget assumptions, negotiating budgets, reviewing budgets and notes ensuring final submissions confirm to client requirements
    Negotiate budgets with primes
    Ensure compliance with RFP/RFA/tender requirements
    Liaise with post awards implementation colleagues to provide a string handover of successful bids

    Skills, Knowledge, and Qualifications:
    The ideal candidate has experience working in international development with USAID, FCDO, and other multilateral/bilateral donors. The post holder will have extensive experience of pricing and cost development for large and complex awards and contracts

    Bachelor’s in business, accounting, finance, public administration or other related field. M.A. preferred or equivalent work experience required
    Four plus years of experience in government contracting strong preference for experience with USAID.  FCDO experience a plus
    Strong understanding of USAID rules and regulations and/or FCDO commercial contract requirements
    Working knowledge of contract types including Cooperative Agreements, grants, CPFF, CPAF, FFP, T&M, IDIQ, and/or FCDO commercial contracts
    Demonstrate experience working cross-functionally on complex projects
    Experience working under hard deadlines and managing multi-deliverable projects
    Working knowledge of various project financial indicators and accounting principles
    Knowledgeable on developing back of the envelope (BOE) budgets for discussion and cost strategies
    Exceptional attention to detail and exceptional communication skills
    Excellent Microsoft Excel skills
    Ability to take full ownership of the cost volume with minimal oversight

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