Jobs Kenya

Company Address: Address International Rescue Committee 122 East 42nd Street New York, New York 10168-1289 USA

  • Product Administrator, Signpost

    Product Administrator, Signpost

    Job Description
     

    The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRCs Emergencies and Humanitarian Action Unit (EHAU) leads and supervises IRCs global emergency preparedness and response activities. The mission of the EHAU is to help meet people’s immediate survival needs and reduce suffering during the acute phase of an emergency. The EHAU also works in protracted emergencies, where the risk to life may be reduced but the population is still subjected to rights abuses and a lack of basic services.
    Housed within the EHAU, the Signpost Project is a rapidly scaling community-led information service that empowers its clients in times of crisis. Signpost delivers critical information through staff equipped with digital tools, digital channels and social media — providing communities with timely and actionable information to make critical decisions on the issues that matter most to them. The Signpost project is at a critical point of inflection where its proven success is fueling a global expansion into 10 more countries, furthering our vision is to install a Signpost project at the heart of every major humanitarian context worldwide and make community-led, responsive information a public good for the aid sector. This position will be a part of the 10 person Signpost technology team which supports technology that has reached 48 million people to date and continuously engages over 300 customers (Signpost programming staff) in over 20 countries. 
     
    The Product Admin, Signpost will be a crucial component of the deployment of new Signpost projects and provide ongoing product support to existing programs. The Product Officer will govern, administer, and implement Signpost products, including Zendesk Support, Twilio, Zendesk Guide, Google Cloud, Azure, Transifex, and Mapbox. The incumbent will establish and maintain operating procedures and guidance for the administration of the Signpost’s products that are consistent with overall company practices. The Product Officer will work directly with project leadership in each country to design and implement new projects on quick timelines in the midst of crises. This position requires strong technical problem-solving skills, excellent interpersonal skills, a high level of independence, an interest in the use of technology for emergency response, and the ability to work well in a multicultural, dynamic environment.

    Major Responsibilities: 
     
    Product Administration (40%)

     Coordinates with external Technology Partners on discrete project or troubleshooting tasks
     Monitor automated integrations with other systems and resolve any failures and/or escalate issues to the appropriate support
     Lead bug fixing, product testing, and troubleshooting requests for users on short timelines
     Maintain relationship with IRC IT and Zendesk Services team to solve problems as they arise
     Train new users on the use of Signpost tools and create user guidance
     Report and analyze product data and analytics on a weekly and monthly basis
     Supports billing and tool administration

     
    Product Implementation (30%)

     Coordinate with Signpost project teams and partners to set up new instances of Signpost
     Works alongside the Product Manager and technology team to design and build new features
     Meet regularly with programs teams to understand ongoing needs and requests
     Design system workflows and processes alongside project teams
     Lead the integration and migration of Signpost tools with partner tools
     Set timelines and expectations for the delivery of new features with project teams
     Help manage pro bono support, volunteers, and fellows from partner organizations

     
    Technology Strategy (15%)

     Contribute to the build out and execution of Signpost’s technology roadmap
     Elicit and collect insights from the field teams regarding product needs, improvements, problems, and suggestions to help the product team prioritize improvements in the Signpost technology roadmap.
     Contribute to discussions with Signpost tech partners and potential collaborators about new features

     
    Technical Project Management Support (15%)

     Add new tickets and tasks for software development teams
     Prioritize ongoing development work alongside the Product Manager and Technical Project Manager
     Participate in sprint planning and task management with the product team

    Key Working Relationships:

    Reports to: Product Specialist, Signpost

    Essential Qualifications: 

     2-4 years’ work experience in the humanitarian sector, product administration or management, systems engineering or technology consulting
     Experience training individuals and groups and/or other client facing experience within a complex stakeholder environment
     Experience administering Zendesk and/or other CRM’s, working with Zapier integrations, using Jira or other product management tools
     Experience writing user stories and technical tasks for developers, data analysts, and cloud engineers
     Experience troubleshooting and coordinating with management, Quality Assurance teams, and end users
     Highly proficient in Social Media tools, Web Analytics, Microsoft Office, Microsoft Tools, and SharePoint.
     Strong organizational and time-management skills; proven ability to prioritize and deliver on time
     Ability to respond enthusiastically and positively to ambiguity
     Fluency in English
     Bachelor’s in computer science and/or systems engineering

    Desired Qualifications: 

     Knowledge of Python, CSS, R, Javascript
     Knowledge of Geospatial mapping tools such as ArcGIS, Mapbox SDKs, etc.
     Knowledge of Data Analysis tools and principles (PowerBI)
     Knowledge of Figma and basic User Experience Design principles
     Experience in a humanitarian or development organization, or similar

    Apply via :

    rescue.csod.com

  • Senior Protection Analysis Specialist (Parental Leave Cover)

    Senior Protection Analysis Specialist (Parental Leave Cover)

    Job Overview / Summary:

    The Senior Protection Analysis Specialist sits within the Technical Innovations team of the VPRU.  The Technical Innovations team focuses on the development and testing of innovative programme models and approaches; development of programming tools, guidance, curriculum and other resources; the generation of evidence through research and learning; and evidence-based advocacy to influence policy and practice in the field of VPR. 
    The Senior Protection Analysis Specialist will be responsible for an evolving thematic body of work focused around Protection Analysis. The Senior Specialist will lead Protection Analysis strategy development relevant to VPRU’s priority area of Protection Monitoring and Analysis.  The Senior Specialist will support directly and also coordinate the delivery of protection analysis technical support to country teams working to strengthen staff capacity at the country level and global technical unit level. The Senior Specialist will also lead business development, lead coordination and engagement with other IRC sectors and external organizations on Protection Analysis and provide technical oversight to this body of work.

    Major Responsibilities:

    The Senior Protection Analysis Specialist will be responsible for overseeing the thematic area of Protection Analysis, as well as implementing all aspects of the relevant technical innovation projects under this theme. This will include, but may not be limited to implementation of the Sida-funded Initiative ‘Localising Protection Analysis Capacity for Impact’. The Senior Protection Analysis Specialist will be responsible for leading the recruitment of direct reports as well as relevant consultants. The Senior Protection Analysis Specialist will report to the IRC’s Senior Technical Advisor – Technical Innovations, with management in partnership with the IRC’s Senior Technical Advisor – Protection and Rule of Law Advisor for technical oversight.
    The Senior Protection Analysis Specialist will be responsible for the following:

    Project Management and Initiative Oversight: 
     Lead the Sida Humanitarian Framework Agreement Initiative ‘Localising Protection Analysis Capacity for Impact’.  Responsibilities include:

    Convene the project’s advisory group and ensure ongoing coordination between the advisory group, project team members, and interagency initiatives.
    Alongside the Capacity Strengthening Coordinator, support implementation of country protection analysis capacity strengthening roadmaps, including planning and facilitation of joint analysis workshops and learning exchanges for protection and other relevant actors.
    Lead accessibility audit and adaptation process (in coordination with lead consultant, and Project Advisory Group) to ensure the Protection Analysis Resources Package is contextually fit for purpose for use with diverse audiences, including local actors, meeting the needs of frontline humanitarian and representative organisation stakeholders.
    Adapt and finalise protection analysis resources for frontline staff and other local and representative actors. 
    Facilitate a Community of Practice and lead curation and dissemination of resources and learnings, internally and externally.
    Ensure regular communication about the Project between Project Team members, focal country key stakeholders, VPRU, donor, and other partners, including convening monthly team meetings, sharing regular updates, tracking Project spending, and leading on donor reporting.

     Ensure continued coordination and collaboration with external Information Management and Analysis and also Localisation stakeholders

    Support where possible interagency efforts to deliver capacity strengthening activities, including training activities to interagency stakeholders on the Protection Analytical Framework (PAF).
    Ensure strong coordination and collaboration with the project’s advisory group, as well as existing Protection Information Management and analysis stakeholders. 
    Ensure linkages and synergies with IRC-led efforts around localizing protection analysis (including connecting learning with relevant IRC Partnership, and Policy & Advocacy focal points), as well as Localization external humanitarian architecture and also relevant representative organisations and local and national partners.

    Staff Supervision: 

     Responsible for ongoing supervision of the Protection Analysis Capacity Strengthening Coordinator.
     Ensure the coordination of this role within operational, learning, and strategic spaces across VPRU and IRC.

    Protection Analysis Technical Support and Leadership:

     Provision of targeted Technical Support (beyond ‘Localising Protection Analysis Capacity for Impact’ Project countries and in support of Country Support Technical Advisors, including:
     Support the VPRU Country Support team in delivering remote or in-person technical assistance related to protection analysis in program/strategy design, business development and technical capacity building of country programs as appropriate
     Seek to support a network of Protection Analysis champions internal and external to IRC 
     Convene technical discussions, support, and coordinate with relevant VPRU counterparts in the Protection Analysis thematic area. 

    Protection Analysis Thematic Area Strategic Leadership
    Learning and Impact:

     Ongoing Knowledge Management oversight – ensuring Protection Analysis materials are shared internally (Kaya Connect, RescueNet) and externally (GPC Website, PIM Website). 
     Convene a learning exchange / regularized discussion space to link together counterparts across the IRC (including technical protection stakeholders, other technical units, programme quality staff, etc) 
     Document, package and disseminate growing evidence base, learning, and good practices around protection analysis use and impact. 

    Internal and External Representation & Partnership Development/Coordination:

     Represent the IRC internally regarding the Protection Analysis thematic area – linking to IRC strategy ambitions and programme quality standards, and other IRC analysis spaces 
     Responsibility for continuing to convene an Advisory Committee related to Sida HFA project. Develop a portfolio of partners and organisations we can collaborate with connected to protection analysis, including those engaged in the Sida HFA Advisory Group.
     Represent the IRC externally regarding protection analysis – linking to relevant coordination groups of the Global Protection Cluster (including co-coordination of the Information and Analysis Working Group (IAWG) in partnership with DRC).  Also respresenting the IRC in other interagency discussion spaces, including participating in DRC’s Protection Analysis Project Advisory Group, Protection Information Mnagement partner meetings, and InterAction Results-based Protection Practitioner learning events.  

    Business Development:

     Lead business development opportunities within the thematic area of protection analysis aligned with VPRU and IRC strategic objectives.  
     Maintain an up-to-date portfolio of project ideas as concept notes for opportunistic / proactive submission and/or responding to more regular and anticipated annual opportunities (BHA, ECHO ERC, Sida HFA). 

    Key Working Relationships: 

    Position Reports to: Senior Technical Advisor – Technical Innovations. 
    Position Directly Supervises: Protetion Analysis Capacity Strengthening Coordinator; also various consultant-based, term-limited positions.
    Position works closely with: Senior Technical Advisor – Protection and Rule of Law; VPRU Country-Facing Technical Advisors, VPRU Inclusion Advisor/Specialist(s).

    Job Qualifications:

     Demonstrable, progressively responsible experience within the humanitarian sector. Prior experience working with in the field of protection information management and developing protection analysis at an operational level required. Experience working in diverse settings / contexts and at both the field and global level. 

    Key Skills:

     Proven experience applying protection analysis tools and structured analytical techniques 
     Demonstrated knowledge and understanding of protection information management, analysis workflows and analysis levels
     High level of familiarity with coordination mechanisms, protection norms, standards and understanding of a holistic approach to protection, and the ability to incorporate these into operational and technical solutions
     Proven experience developing capacity building & learning materials
     Proven experience in convening workshops and training events
     Understands existing and emerging technological solutions for information management in humanitarian contexts 
     Excellent communication – written and oral presentation skills, including understanding of plain language principles and accessible design
     Demonstrated experience managing and supervising staff following inclusive management and leadership practices including respect for diversity and valuing uniqueness in an empathetic, bias-free way
     Language: For this position, fluent oral and written English is essential. Ability to work in Arabic, Hausa, Kanuri is desirable due to operating contexts of this project
     Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect or diversity
     Demonstrated ability to manage and coordinate diverse issues simultaneously and to develop clear goals, establish priorities and allocate time and resources appropriately

    Apply via :

    rescue.csod.com

  • Business Development Officer Baseline Survey for the “Integrated Emergency Drought Response in Turkana and Samburu Counties

    Business Development Officer Baseline Survey for the “Integrated Emergency Drought Response in Turkana and Samburu Counties

    Job Description

    Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. 

    Technical Excellence and Grant Operations & Analytics Team:

    At the IRC, we define and measure our success as positive changes in people’s lives in relation to five outcome areas: health, education, economic well-being, safety and power, while helping to narrow the gender gap. To achieve these outcomes – to drive our impact – our programs must be based on the best available evidence and aligned with our theories of change; adapted to context; responsive to client needs and preferences; and continuously improved by generating evidence, measuring what we do, and acting on what we learn. The Technical Excellence team supports the delivery of this. Established in April 2021, the Grant Operations & Analytics Team (GOAT) brought together grants, business development, finance, and analytics functions and staff from each Technical Excellence Unit to one centralized team to increase efficiency, effectiveness and quality control across Technical Excellence grants and business operations. The primary purpose of this new team is to harmonize capacity and capabilities and drive efficiencies by establishing consistent, high quality standards and best practices to the service of improved budgeting, grants & contracts management, business development, and data collection and analytics. The Grant Operations & Analytics Team strives to build a diverse and inclusive team at all levels who as individuals, and as a group, create a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible service to our clients.

    Job Overview:

    This Business Development Officer, filling a critical gap in Technical Excellence, will sit within the Grant Operations & Analytics Team (GOAT) and will be responsible for leading effective business development processes for highly complex global funding opportunities. The position collaborates closely with Technical Excellence program and grants teams, Country Program teams and IRC support departments like Finance and the Awards Management Unit to ensure that all proposals are developed and submitted in accordance with IRC and Donor policies.

    Key Responsibilities:
    Business Development (90%)

    Bid Coordination: Serve as the bid lead for Technical Excellence opportunities and coordinate with the Awards Management Unit (AMU) on opportunities with an AMU assigned bid lead 
     Support the technical team in donor-specific program scoping in advance of anticipated calls, including pre-development of concept notes and donor feedback solicitations for specific programmatic elements/ideas
     Drive the proposal timeline forward, including HQ approval processes and submission 
     Manage OTIS (Opportunity Tracking Information System) workflow for proposals
     Be responsible for the coordination with country programs and partners on documents needed
     Provide templates and guidance to program teams
     Lead on the coordination of reviews between technical units
     Work with AMU on potential institutional funding opportunities and solicitations
     Attend key cross-unit and cross-departmental meetings regarding business development
     Develop and maintain an in-depth understanding of Technical Unit funding streams and business development priorities

    Proposal Budget development:

    Lead on the development of proposal budgets that reflect the technical design 
     Develop proposal budgets to ensure consistency and accuracy across projects. Design, draft, refine, and finalize budgets and budget narratives (as needed) that are reflective of program design costs
     Ensure appropriate internal formats and donor formats for budget development are used
     Advise on the allowability of costs
     Guide supporting financial documentation for proposals in coordination with the HQ Finance Department, including annexes
     Coordinate with and support country program finance and grant staff on proposals, providing guidance and feedback on workplans, deadlines, and proposal parameters 
     Secure approvals across departments for submissions

    Proposal Development:

    Support the proposal development processes for TU-specific opportunities as required for multi-country, multi-Technical unit, and/or multi-region opportunities 
     Support Unit technical staff in the development of proposals, including reviewing and contributing to concept notes, proposals and creating budgets ensuring donor and IRC compliance
     Track Technical Excellence’s pipeline for business development and assist with assigning business development (concept note, expressions of interest, proposal development) to Grants Managers
     Coordinate with GOAT staff to ensure visibility on all opportunities and the appropriate level of salary support in the post-award phase 

    Process Management and Creation (10%) 

    Handover Procedures: Working closely with the Sr BD Advisor and the Sr Grants Advisor, develop standard processes for handover procedures between pre- and post-award. 
     Support on KIIs with key staff on the gaps in the current handover process 
     Support the creation, piloting, and iteration of process improvement changes for handover procedures for both public and private awards 
     Collect lessons learned from previous handover processes 

    Go/No Go (GNG) Process:

    Working closely with the Sr BD Advisor and BD Officer, support on process changes in the Technical Excellence GNG processes, including the following:
     Support the collection of GNG inputs on live opportunities for appropriate next steps
     Support on KIIs with key staff when changes are being proposed
     Collect lessons learned from previous iterations of the GNG process

    Key Working Relationships:

    You will report to: the Senior Business Development Advisor, GOAT

    Other Internal and/or external contacts: 
    Internal:

    Regular contact with Technical Unit teams, GOAT Grant & Contract Mangers, GOAT BD Officer, and Country Program staff, the Awards Management Unit, Finance, Human Resources and Global Supply Chain.

    External:

    Interact with donors, vendors, contractors, and consultants. 

    Desired Qualifications:

     3+ years of progressive work experience connected to business development and working in or closely with Technical teams 
     Experience developing proposals for USAID, FCDO, and other large scale funders
     Highly collaborative and pro-active colleague with a talent for delivering results with cross-functional groups
     Experience working with IRC systems is a plus
     Dedication to diversity, equity and inclusion, and a strong passion for our mission
     Comfortable adapting to new challenges and dynamic priorities, while maintaining professional grace
     Sophisticated Microsoft Office skills (Excel, PowerPoint) and experience with organizational information and financial systems
     Excellent written and verbal communication skills in a multi-cultural environment 
     University degree in Business Administration, Finance, International Development or a relevant field, or equivalent work experience
     Fluent in English; French, Spanish or Arabic language a plus

    Working Environment 

     Standard office working environment, flexibility to work remotely
     Workspace booked via a desk reservation system in an open-plan office when in person
     Limited travel expected
     This role may require working remotely full or part time depending on pandemic and public health changes

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Deputy Director, International Programs & Emergency Recruiting

    Deputy Director, International Programs & Emergency Recruiting

    Job Description

    As IRC’s Talent Acquisition team continues to evolve and grow with the organization, this supports our need to further our efforts to attract top talent in the INGO sector and to guide our recruiting efforts to meet our Strategy100 goals. The effort to support the organization in its efforts around the world to serve our clients as effectively as possible are fueled by its people and our desire is to attract the best. The need to interconnect our recruiting efforts and ensure that all IRC recruiters can use all tools and systems available to them while feeling supported and enabled to build our programs is essential to our success. This role leads our team of regional and emergency recruiters and is part of the global team that also runs US, technical, and operational function hiring for IRC.

     
    Key responsibilities
     
    Leadership and Planning:

     Ensure alignment of CRRD Recruiting team objectives and deliverables with the overall HR and Global Recruiting team objectives.
     Lead the CRRD recruiters and recruiting support to guide professional development, address exceptional candidate cases, support them in overcoming any obstacles to progress, and make sure processes are clear and consistent
     Lead, plan, and implement initiatives toward the realization of Strategy100 as it pertains to CRRD recruitment efforts, including the employee engagement outcomes within the team
     Work with project teams focused on location strategy and compensation structure on behalf of the Global Recruiting Team broadly
     Lead the implementation of the department projects and team goals
     In collaboration with CRRD leadership, develop and deliver strategies and tools to help meet their key talent objectives around talent pipelines for key roles and achieving DEI objectives
     Serve as key contact for HRIS in developing and training on recruiting tools; work with regional recruiters to serve same role to in-country recruiters
     Partner with the Associate Director of Operational and Technical recruiting to properly support any cross over requisitions
     Partner with other Associate Directors and the Senior Director on recruiting team to continually drive innovative improvements for the function and to steer strategy of function with a diverse set of perspectives considered

     
    Team Leadership:

     Lead, mentor, and coach the CRRD Recruiting team (~15 FTE), providing support for individual and team growth and development
     Create and maintain multiple channels and networks within IRC to build a deep, diverse understanding of the local contexts and to maintain compliance with local recruitment practices and legal requirements
     Be intentional in identifying and developing required technical on-the-job skills in the recruiting team
     Extend partnership to other HR colleagues supporting recruiting processes in country programs
     Encourage all recruiters and hiring teams to have diversity considerations as a part of every hiring process
     Work with Diversity, Learning & Development, and Wellbeing teams to adapt and implement appropriate efforts & tools for CRRD recruiting
     Partner with other Associate Directors and the Senior Director on the recruiting team to lead the group in a collaborative and cohesive way

     
    Leadership Recruiting:

     Act as full lifecycle recruiter on select senior level CRRD roles
     Apply recruitment tools appropriately and efficiently to ensure consistent, timely, and accurate data entry and management.
     Be consciously investigating and willing to pilot new sourcing and assessment techniques to increase effectiveness and efficiency in our recruiting, and work closely with the sourcing team
     Negotiate offer of employment with selected candidates within current IRC practices; support recruiters in raising exceptional cases for discussion with relevant HR colleagues

     
    Partner Management and Customer Service:

     Coordinate with country programs to establish relationship between global team and national HR/recruiting teams
     Help support diversity recruiting efforts in regions through regional recruiters
     Develop, build relationships and advocate with regional HR partners and regional program leadership (RVPs, DRDs, CDs, etc) to build a robust workforce planning strategy
     Keep Recruiting team leadership updated on possible staffing needs and upcoming projects and emergency responses
     Maintain strong talent pipelines based on hiring needs, with particular focus on standard roles and diversity targets

     
    Job requirements:

     5+ years’ experience in recruitment of leadership, managerial and professional technical positions in different countries and cultures, preferably in both the INGO and private sector
     Previous executive recruitment experience, preferably in Africa or the Middle East
     Direct previous proposal recruitment experience in the NGO sector is a plus
     Demonstrable experience as a recruiting leader and people manager, using sourcing and assessment tools required
     Knowledge of common HR policies and the use of problem-solving skills in a multi-country, cross-cultural environment
     Understanding of compensation vehicles and total rewards in a multi country context is required
     10+ years’ experience in full-cycle recruiting, sourcing, and employment branding, much of it within a multinational context
     Proven, extensive use of creative internet sourcing, sourcing tools and networking skills to connect with talent in different professions
     Ability to prioritize effectively and manage a team of 10-15 plus multiple projects in a fast-paced and constantly evolving multinational organization
     Ability to operate effectively within a geographically dispersed organization and lead a virtual team
     Extensive customer service experience serving or supporting an international or global workforce
     A deep understanding and passion for recruitment, aware of the latest trends, tools, and global talent market
     Proficiency in Microsoft Office tools, use of ATS and CRM tools
     Extensive experience in a variety of assessment techniques and methodologies
     A self-starter who is driven to find the best candidates for positions and who can work in an environment with minimal supervision
     A proven team player and collaborator who can effectively network amongst all work levels both within, and outside, of the organization
     Strong interpersonal and negotiation communication skills – written and oral
     Confident in partnering with organizational leaders, hiring managers, and other stakeholders
     Fluency is French, Arabic, and/or Spanish, in addition to English is strongly preferred

    Apply via :

    rescue.csod.com

  • Performance Improvement Advisor

    Performance Improvement Advisor

    Major Responsibilities:
    Performance Management and Adaptive Improvement

    Compare spending and results to identify areas for course correction or improvement in project interventions and structure.
    Review project workplan, activities, budgets, and logframe targets every year to ensure that budgets are proportional to activities and targets.
    Identify and flag interventions that incurred high cost and did not show promise of high effectiveness for removal from the workplan.
    Review project staff LOE each year to ensure sufficient budget that is fit-for-purpose and matched to scope of work.
    Monitor the scale-up progress of “intervention best bets”, if needed.

    Evidence and Learning

    Analyze what (package of activities) and how (implementation approaches for those packages) best to improve environmental, livelihoods, and health outcomes, under what conditions (within the context, location, timeframe) and at what cost for whom. Establish best practice guidance in program design and budgeting for maximum Value for Money.
    Conduct cost-efficiency analysis in collaboration with technical managers from partner organizations to inform program design and improvement, with clear framing of trade-offs and alternatives. Communicate how much it costs per output to achieve what kind of reach and impact.
    Produce case studies in collaboration with technical managers from partner organizations on cost-effective solutions and evidence that contribute to sector-wide learning. Share case studies through multiple channels such as communities of practice and webinars.

    Job Requirements:
    Minimum Requirements:

    Bachelor’s degree and 3-5 years of experience in managing project budgets and technical program implementation in humanitarian or development contexts.
    Excellent data analysis and interpretation skills, capable of translating data into actionable insights.
    Experience collaborating with interdisciplinary teams across multiple countries or organizations.
    Excellent written, visual, and verbal communication skills and cross-cultural sensitivity.
    Strong understanding of the Somali context.
    Fluency in English is required, proficiency in Somali strongly preferred.

    Preferred Requirements:

    Knowledge of environmental, livelihoods, and health programming in humanitarian or development contexts.
    Experience with adaptive, gender-sensitive, and conflict-sensitive programming approaches.
    Knowledge of Value for Money and its relation to evidence and learning.
    Knowledge of standard research processes in social science.

    Apply via :

    rescue.csod.com

  • Community Health Program Officer

    Community Health Program Officer

    Job Description
    The CHP officer reports directly to the CHP/RH/HIV Manager, he/she will be expected to work within the integrated community health program and collaborate with the other program sectors to implement the program activities.
    Key Responsibilities 

    Ensure appropriate monitoring, implementation, and support of the Community health program through supervision of community health promoters including Community Reproductive Health, Community based disease surveillance and hygiene promotion.
    Liaise with appropriate sectors to ensure outbreak prevention, control and response measures targeting communicable diseases are always in place in Kakuma camp.
    Raise awareness and improve knowledge among refugees, agency staff and host communities working with or engaging with refugees to prevent occurrence and spread of infectious diseases in Kakuma refugee camp.
    Ensuring appropriate record keeping and monitoring service delivery and Data Quality of community-based health information, regular reporting and follow up from all community health units.
    Ensure high program coverage of Health, Reproductive Health, and EPI indicators.
    Train health staff and community health promoters on Standard case definitions and ensure that community surveillance systems are linked with the health facilities.
    Liaise with appropriate staff to ensure availability of appropriate supplies for control and prevention of communicable illnesses.
    Liaise with clinical services staff and ensure Standard Case Definitions are available in all consultation rooms.
    Conduct active surveillance of communicable diseases. Investigate outbreaks establishing etiologies, mechanisms for diagnostic testing and the effectiveness of response measures. Ensure contact tracing is done and all suspected outbreaks are reported within 24hours.
    Ensure proper surveillance investigations, reporting, specimen collection and transport of samples of communicable disease outbreaks.
    Maintain appropriate knowledge and skills amongst health staff to control and prevent outbreaks.
    In the event of an outbreak liaise with the health facilities and prepare a daily line list and send to the CHP/RH Manager.
    In liaison with the CHP/RH Manager, periodically review disaster preparedness plans on diseases prone to outbreaks at the Kakuma Refugee Camp.
    Ensure medical screening and immunization of children under five years is done at reception center and for new arrivals in the community.
    In liaison with CHP/RH manager ensure vitamin A & deworming supplementation for children under five years is done twice yearly.
    In liaison with CHP/RH Manager coordinate camp wide immunization campaigns in response to outbreaks
    Carry out any other duties assigned as delegated by the program manager.

    Key Result Areas
    Specific responsibility area Kakuma Refugee Camp.

    Ensure that all CHPs have appropriate PPEs when tackling COVID-19 related activities.
    Coordinate and supervise the activities of all the Community Health Promoters (CHPs) and their supervisors to ensure that each is assigned to specific households and persons.
    Attend facility meetings weekly and give guidance to the CHPs on issues raised.
    Contribute to the maintenance of a high quality and motivated team of polyvalent Community Health Promoters (CHPs) by participating in formal and on-job training sessions, performance appraisal and feedback and ensuring that staff discipline and adherence to organizational policies is always in place.
    Perform mentorship sessions to the CHPs allocated to you and compile a report on the same biweekly.
    Work with community health committees to ensure that the community members actively participate in preventive and health promotion activities at the community level and support Community Health Promoters in their day-to-day activities.
    Participate in camp wide surveys and medical campaigns.
    Liaise with the other sectors to ensure community-based indicators are met.

    Capacity Building

    Organizing training of staff (both refugee and national) on integrated disease surveillance and response.
    Liaise with the CHP team to develop a curriculum and an IRC training manual for CHPs.
    Ensure a class of CHPs is trained and qualifies yearly.
    Liaise with CHP team to perform supervision monitoring of all CHPs twice annually.

    Administrative Responsibilities.

    In liaison with CHP/RH Manager Maintain ongoing collaboration and consultation with CDC, IOM, MOH, UN agencies, NGOs, and refugee populations.
    Prepare orders for sector activities and maintain inventories for the same.
    Contribute to program budget management by tracking expenditures and participating in monthly budget review meetings.
    Support the counterpart in preparation of program staff payrolls and duty rosters.
    In liaison with CHP/RH Manager compile weekly and monthly, quarterly, and annual reports.

    Qualifications

    Degree Public health, Environmental Health, or its equivalent.
    Registered with the relevant body.
    At least 3 years of relevant work experience in Community health and Development   Public Health field.
    Strong communication skills; oral, written and presentation skills.
    Team player.
    Ready to work in difficult environmental conditions.
    Must be flexible and culturally sensitive.
    Experience of working in a resource poor setting and/or camp environment is an added advantage.

    Apply via :

    rescue.csod.com

  • Business Development Officer Consultancy to Conduct Safety Audits – Turkana Consultancy to Conduct Safety Audits – Isiolo Consultancy to Conduct Safety Audits – Samburu Consultancy to Conduct Safety Audits – Kajiado Consultancy to Conduct Safety Audits – Garissa

    Business Development Officer Consultancy to Conduct Safety Audits – Turkana Consultancy to Conduct Safety Audits – Isiolo Consultancy to Conduct Safety Audits – Samburu Consultancy to Conduct Safety Audits – Kajiado Consultancy to Conduct Safety Audits – Garissa

    Job Overview:
    This Business Development Officer, filling a critical gap in Technical Excellence, will sit within the Grant Operations & Analytics Team (GOAT) and will be responsible for leading effective business development processes for highly complex global funding opportunities. The position collaborates closely with Technical Excellence program and grants teams, Country Program teams and IRC support departments like Finance and the Awards Management Unit to ensure that all proposals are developed and submitted in accordance with IRC and Donor policies.
    Key Responsibilities:
    Business Development (90%)

    Bid Coordination: Serve as the bid lead for Technical Excellence opportunities and coordinate with the Awards Management Unit (AMU) on opportunities with an AMU assigned bid lead 
    Support the technical team in donor-specific program scoping in advance of anticipated calls, including pre-development of concept notes and donor feedback solicitations for specific programmatic elements/ideas
    Drive the proposal timeline forward, including HQ approval processes and submission 
    Manage OTIS (Opportunity Tracking Information System) workflow for proposals
    Be responsible for the coordination with country programs and partners on documents needed
    Provide templates and guidance to program teams
    Lead on the coordination of reviews between technical units
    Work with AMU on potential institutional funding opportunities and solicitations
    Attend key cross-unit and cross-departmental meetings regarding business development
    Develop and maintain an in-depth understanding of Technical Unit funding streams and business development priorities
    Proposal Budget development: Lead on the development of proposal budgets that reflect the technical design 
    Develop proposal budgets to ensure consistency and accuracy across projects. Design, draft, refine, and finalize budgets and budget narratives (as needed) that are reflective of program design costs
    Ensure appropriate internal formats and donor formats for budget development are used
    Advise on the allowability of costs
    Guide supporting financial documentation for proposals in coordination with the HQ Finance Department, including annexes
    Coordinate with and support country program finance and grant staff on proposals, providing guidance and feedback on workplans, deadlines, and proposal parameters 
    Secure approvals across departments for submissions
    Proposal Development: Support the proposal development processes for TU-specific opportunities as required for multi-country, multi-Technical unit, and/or multi-region opportunities 
    Support Unit technical staff in the development of proposals, including reviewing and contributing to concept notes, proposals and creating budgets ensuring donor and IRC compliance
    Track Technical Excellence’s pipeline for business development and assist with assigning business development (concept note, expressions of interest, proposal development) to Grants Managers
    Coordinate with GOAT staff to ensure visibility on all opportunities and the appropriate level of salary support in the post-award phase 

    Process Management and Creation (10%) 

    Handover Procedures: Working closely with the Sr BD Advisor and the Sr Grants Advisor, develop standard processes for handover procedures between pre- and post-award. 
    Support on KIIs with key staff on the gaps in the current handover process 
    Support the creation, piloting, and iteration of process improvement changes for handover procedures for both public and private awards 
    Collect lessons learned from previous handover processes 
    Go/No Go (GNG) Process: Working closely with the Sr BD Advisor and BD Officer, support on process changes in the Technical Excellence GNG processes, including the following:
    Support the collection of GNG inputs on live opportunities for appropriate next steps
    Support on KIIs with key staff when changes are being proposed
    Collect lessons learned from previous iterations of the GNG process

    Key Working Relationships:

    You will report to: the Senior Business Development Advisor, GOAT

    Other Internal and/or external contacts: 

    Internal: Regular contact with Technical Unit teams, GOAT Grant & Contract Mangers, GOAT BD Officer, and Country Program staff, the Awards Management Unit, Finance, Human Resources and Global Supply Chain.
    External: Interact with donors, vendors, contractors, and consultants. 

    Desired Qualifications:

    3+ years of progressive work experience connected to business development and working in or closely with Technical teams 
    Highly collaborative and pro-active colleague with a talent for delivering results with cross-functional groups
    Experience working with IRC systems is a plus
    Dedication to diversity, equity and inclusion, and a strong passion for our mission
    Comfortable adapting to new challenges and dynamic priorities, while maintaining professional grace
    Sophisticated Microsoft Office skills (Excel, PowerPoint) and experience with organizational information and financial systems
    Excellent written and verbal communication skills in a multi-cultural environment 
    University degree in Business Administration, Finance, International Development or a relevant field, or equivalent work experience
    Fluent in English; French, Spanish or Arabic language a plus

    Working Environment 

    Standard office working environment, flexibility to work remotely
    Workspace booked via a desk reservation system in an open-plan office when in person
    Limited travel expected
    This role may require working remotely full or part time depending on pandemic and public health changes

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  • Infection Prevention Control (IPC) Specialist

    Infection Prevention Control (IPC) Specialist

    Job Overview / Summary:
    Sustaining IPC improvements in IRC’s supported health facilities is a major component of IRC’s Quality Improvement framework, prioritized by IRC through a global monitoring process that was developed in 2020. The IPC Specialist collaborates with others within IRC to ensure IPC improvements are rigorously assessed, gaps clearly identified, improvements made as well as monitored in all countries where IRC health programing occurs. This role provides strategic leadership for IRC’s IPC and Systems strengthening work – focused on IPC resilience, working closely with Health, EH and Nutrition Advisors and Senior Advisors, the HU MEAL team and the Measurement Unit. 
    Major Responsibilities
    The Global IPC Specialist will deliver technical assistance in-person and remotely to country programs in collaboration with the country facing Technical Advisors (TAs) in countries participating in the global IPC in Health Facility Project, focusing on program quality and ensuring that activities involved in medical service delivery meet and maintain internationally recognized IPC measures in targeted health facilities including mobile medical units where indicated to strengthening IPC preparedness and response to outbreaks.
    This position will sit under the Primary Health Care team within the Health Unit and work in close collaboration with HU Director- country Support, STAs for Health, Environmental Health (EH)/Governance, emergency health & MEAL,  as well as with Health/EH/Nutrition TAs, country Deputy Directors of Program (DDPs), Health Coordinators and Grant Coordinators, and regional leadership.
    The IPC specialist will also be responsible for representation, influence, advocacy and business development at the discretion of their supervisor. The IPC Specialist’s specific responsibilities are as follows:
    Supporting the implementation of the quality improvement framework with a focus on sustaining IPC improvements:

    Close collaboration with the STA Health to ensure that all roles and responsibilities of IPC implementation in participating countries are clear, understood and are being implemented in a timely manner, within the quality improvement framework.
    Close collaboration with the STA EH to ensure that IPC WASH support needs are clearly identified and resourced appropriately
    Support the Health Unit MEAL team and collaborate with the Measurement Unit, when required, on updating IPC data visualization on Power BI as well as any recommended changes to be made with the IPC CommCare Applications.
    Collaborate with the Health Unit MEAL team on the most suitable core IPC indicators, including special emphasis on WASH indicators to be included in IPC analysis reports.
    In close collaboration with country facing Health TAs ensure IPC assessment reports and progress are in line with required IPC outcomes, taking full responsibility on leading in IPC core indicator reporting.
    Work with country facing Health TAs to set up coordination meetings on IPC assessment results in their focus countries and fully support the Country Program (CP) and Health TAs in development of country specific action plans. This will incorporate, but not be limited to, inclusion of country facing Environmental Health TAs, Grant coordinators and DDPs
    Collaborate with the System strengthening STA and the HSS specialist to update and implement the IPC resilience framework across the relevant settings 
    Chair the IPC Working Group ensuring recording of minutes, agendas as well as progress with Action Points raised during these meetings.

    Supporting program design:

    In full collaboration with STA Health and the STA EH, update Health Facility Prioritization guidelines for CPs and support Health TAs to roll out to target country programs.
    In coordination with Health TAs review and analyze country specific IPC assessment results and provide guidance to incorporate recommendations in ongoing or new Business Development opportunities.
    Collaborate with EH TAs to support design of WASH IPC solutions and activities with their Health counterparts, ensuring activities are in line with international WASH standards for IPC. In countries with no EH programming, work with STA EH and Health TAs to find solutions to embed appropriate EH support in-country.

    Engaging in strategic business development:

    Review technical quality of TU-led proposals (Technical Unit), including review of technical activities and ensuring alignment to IRC’s IPC outcomes.
    Input into go / no go decisions on HU-led proposals (Health Unit).
    Provide guidance on budgets required for all aspects of IPC service delivery – this may include but not be limited to conducting regular reviews of IRCs web-based grant award management portal (OTIS) to advocate and lobby country programs to ensure IPC is budgeted for in all new business development.
    In coordination with HU Comms team, the Awards Management Unit and IRC private fundraising teams update and produce IPC briefing papers and concept notes for private and public funding opportunities

    Building technical capacity of health TAs and country program staff – when relevant – to ensure ongoing program quality and innovation:

    Work with health TAs to support country program teams analyze IPC PowerBI data that inform corrective solutions- needed.
    Participate in ongoing training courses and share knowledge and skill sets within the unit.
    Share cross-context learning with country program staff participating in the Global IPC project.
    Conduct technical training and ongoing technical coaching on IPC for country program staff when needed.
    Roll out of IRC’s WASH in Health Facilities Process Guide, 
    Through active participation in HU M&E research programs lead in rolling out all relevant IPC Lessons Learnt to target countries in coordination with Health TAs
    Actively update health TAs and country programs on new best practices around IPC in Health Facilities and support with inclusion in all IPC activities

    Influencing the IRC, peer agencies and donors to use proven interventions and generate new evidence:

    Lead on the global analysis, the development and sharing of learning and communicating IPC documented lessons and findings internally, across contexts and externally in relevant conferences.
    Lobby Regions and Country program SMTs (Senior Management Teams) for inclusion of IPC dedicated staff in Health organograms and budgets.
    Actively participate in global workstreams such as the WHO IPC working group, 
    Fully engage with global and regional partners like Africa CDC, ICAN, etc. 

    PERSON SPECIFICATION
    Skills, Knowledge, and Qualifications

    Master’s/post-graduate degree in public health, nursing and/or environmental health (WASH) or relevant field or equivalent combination of education and experience is required. 
    Demonstrated expertise in program design, monitoring and evaluation, with the ability to turn concepts and strategy into measurable action.
    Strong verbal and written communication skills.
    Demonstrated commitment to renewing and maintaining currency with best practices.
    Fluency in English, knowledge of French/Arabic would be an added advantage.

    Experience

    A minimum of 6-8 years of professional experience in implementing and/or managing Infection Prevention and Control programs in health facility settings is required, preferably also within a humanitarian and/or international development contexts.
    Experience implementing behavior change communication programs and supporting health system strengthening approaches 
    Experience in technical tools and materials development, monitoring and evaluation, and research in relation to IPC is highly desired.
    A broad understanding/knowledge of technical water, sanitation and hygiene in health settings is highly desired
    Experience in strategy development and working across sectors or disciplines is highly desired.
    Experience providing remote technical support to program teams is important.

    Apply via :

    rescue.csod.com

  • INEE Coordinator, Psychosocial Support and Social Emotional Learning Compliance Officer

    INEE Coordinator, Psychosocial Support and Social Emotional Learning Compliance Officer

    Position Summary

    This position will serve each of INEE’s Strategic Priorities, with a primary focus on Strategic Priority 1 and 3. Psychosocial Support and Social and Emotional Learning (PSS-SEL) is a key priority area for the network. This position will coordinate the work within INEE’s network spaces on mental health and wellbeing, including coordinating and facilitating all activities within the PSS-SEL Working Group, ensuring delivery of the work plan, budget management, reporting, and communication. As well, the person in this position will be responsible for engaging with others within the education in emergencies and child protection sectors for the purposes of identifying and enhancing synergies, convening, advocating, facilitating learning, community building, and sharing tools and resources (per INEE’s core functions).

    Responsibilities

    In alignment with INEE’s core functions, and the Strategic Priorities outlined in INEE’s Strategic Framework this role is responsible for the following:

    INEE Strategic Priority I: Thought leadership and advocacy

    Promote and sustain the values of INEE.
    In collaboration with the Team Lead for Thematic Areas, represent INEE in various events and partnerships, and build relationships with key stakeholders. Liaise with INEE Working Groups, INEE Secretariat, and INEE Steering Group to ensure collaboration and shared goals are reached.

    INEE Strategic Priority II: Strengthen capacities

    Coordinate activities and events prioritized by the PSS-SEL Working Group members to promote resources (e.g., webinars and meet-ups)
    Support the INEE Secretariat in the roll-out of capacity building initiatives as they relate to PSS-SEL.

    INEE Strategic Priority III: Provide, curate and organize knowledge and resources

    Ensure quality communications and consistent follow-up internally within the PSS-SEL Working Group and INEE Secretariat, and externally with relevant INEE constituents related to PSS-SEL thematic areas of work
    Identify and enhance synergies and partnerships across relevant humanitarian and development sectors working in the MHPSS, PSS, and SEL thematic areas of work. This involves acquiring, filtering, organizing, synthesizing, and disseminating relevant PSS-SEL information for the network.
    Maintain regular communication with INEE members to provide information on PSS-SEL learning and opportunities through INEE communication channels; develop, manage, and share a calendar of INEE training events.
    Create, update and maintain relevant information and pages on the INEE website.
    Provide technical inputs to and review PSS-SEL Working Group products and deliverables. Assist with compilation of edits and feedback on related INEE tools and resources, editing and reviewing documents as needed. Where applicable, the position may be required to oversee consultants or advise on other work being carried out by consultants, interns, reference groups and working groups.

    INEE Strategic Priority IV: Strengthen and diversity membership

    Encourage substantive participation from diverse stakeholders, especially under-represented members and organizations, for collaboration and communication related to PSS-SEL on behalf of the network.
    Foster collective action to support members to develop capacities on PSS-SEL that support their work implementing education in emergencies programming (prevention, preparedness, response and/or recovery) more efficiently and effectively.
    Facilitate multilingual global sharing and promotion of best practices related to PSS-SEL by collaborating with INEE’s language communities and supporting INEE’s multilingual web platforms.

    Requirements

    Essential

    Minimum university degree in a related field. Advanced degree in a related field preferred.
    Minimum 3 years of directly relevant professional experience
    Strong theoretical and practical background in the field of education, including and understanding of education in humanitarian and development contexts
    Strong technical knowledge and field experience related to PSS-SEL (mental health, child protection, psychosocial wellbeing, social and emotional learning) and education in emergencies
    In-depth understanding of INEE’s role in the EiE sector
    Strong communication skills, both verbal and written in English
    Flexible work attitude, with the ability to follow direction, and work independently across a virtual work environment
    Willingness to travel up to 4 weeks/year as needed
    Strong organizational skills, with the ability to track and follow-up on various tasks
    Strong analytical and writing skills, with the ability to draft briefs, reports, proposals and syntheses
    Strong interpersonal skills, with the ability to successfully interact with a variety of people

    As a Member Of The INEE Secretariat, The Person In This Position Will Also Support And Contribute To Core Secretariat Functions And Will Uphold The Below Core Values And Competencies

    Commitment
    Diversity and inclusion
    Integrity
    Communication skills (spoken, written)
    Working with others and teamwork
    Results-orientation
    Formulating strategies/concepts and analyzing
    Risk analysis and coordination skills (participatory)
    Cooperation
    Collaborative approach

    Desired

    Knowledge of INEE languages in addition to English highly valued (Arabic, French, Spanish and Portuguese)
    Understanding of networks and network theory highly valued
    Familiarity and experience utilizing INEE resources and tools; experience facilitating INEE related workshops highly valued

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  • Contracts Finance Manager Program & Awards Advisor, Central Africa Product Administrator, Signpost

    Contracts Finance Manager Program & Awards Advisor, Central Africa Product Administrator, Signpost

    The Contracts Finance Manager will join the Airbel team to help us deliver high-quality financial and subcontract management across these complex awards. In this role you will work closely with project teams and partners to provide high-quality financial analysis, support budget realignments, forecasting and tracking, ensure timely and accurate reporting, maintain contract records, and coordinate with subcontractors for budget delivery and financial compliance with FCDO contract requirements.
    Key Responsibilities

    Reviewing subcontract partners’ monthly financial reports and supporting documents, ensuring they are complete, accurate and produced in a timely manner for consolidation and submission.
    Provide recommendations for payment, questioning and disallowing expense claims in line with FCDO cost eligibility guidelines.
    Ensuring financial reports are produced in compliance with FCDO and IRC exchange rate policies, including keeping track of expenditure in the various currencies.
    Share feedback on questioned costs with partners and follow up to ensure that recommendations are implemented. Maintain an action tracker for remediation of findings and questioned costs, and gaps and resources required to address these.
    Actively track expenditure versus project budget, prepare monthly Budget vs Actuals (BVA) reports highlighting variances and resource allocation needs to Project leads, and flagging any arising issues as relevant.
    Ensuring that partners keep supporting documents for all financial transactions and keep ledgers for Fixed Assets, Risk Register, Purchase Requisitions, Cash Receipts and Disbursements, and are following the agreed systems for Level of Effort reporting and procurements.
    Submitting payment requests to IRC Finance and processing fund transfers to partners. Maintain a register to show the advance funds to partners, the liquidation patterns, and the balances at any time.
    Work closely with Project Leads and IRC Country Program counterparts to ensure effective and timely budget monitoring, payments, booking of expenses and accurate financial reporting.
    Ensuring internal accounting documents are produced accurately and on a timely basis.

    Demonstrated Skills And Competencies

    Bachelor’s degree International Affairs, Public Administration, Economics, Business Studies, Accounting, Commerce, or equivalent professional experience.
    At least 3-4 years of related work experience, preferably for an International Non-Governmental Organization managing FCDO grants and contracts.
    Demonstrated experience managing complex grants and projects throughout implementation, including financial compliance and reporting processes.
    Excellent budget and financial management skills, including experience tracking expenses, developing spending plans and forecasts, and high proficiency in Excel.
    Experience working on FCDO grants or contracts preferred, with good working knowledge of FCDO Terms & Conditions.
    Experience working with subcontractors and partners, including partner financial monitoring and reporting.
    Excellent interpersonal and communication skills: the ability to successfully and effectively liaise with a variety of people in a multi-cultural environment and work on a virtual team
    The ability to work independently and productively in a fast-paced environment – pro-activity and initiative to problem solve within the job parameters is essential; strong analytical problem-solving skills.
    Fluent in English; French language proficiency is desirable

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