Company Address: Address International Hse, 7th Flr Mama Ngina Street, Nairobi – Kenya.

IT Network Engineer

Job description
Reporting to the Chief Operations Officer, the Network Engineer is responsible for the general management of the IT Network with partners including (banks, non-banking financial institutions, third party payment processors and other potential clients).
Accountabilities:

Monitoring of all network services as per the laid down thresholds and standards defined in the application standards for abnormalities and out of line occurrences to ensure the products perform to the SLA’s for both the production and DRP site.
Advise bank IT Operational management of bank network problems.
Logging or checking of incidents in an accurate and informative manner as and when they occur.
Escalation and reporting of out of line situations to the Chief Operating Officer.
Communicate and provide assistance to bank customer counterparts relating to operational problems and queries.
Action / Assist with problem resolution once the problem / incident has been logged and identified.
Partake in Disaster Recovery and Business Resumption Planning activities under the direction of the Chief Operating Officer.
Strictly adhere to all security protocols, both physical and technical.
Show initiative with regards to possible solutions to operational shortcomings.
IT Network design and implementation.
Management of all providers and vendors SLA’s and contracting.
IT network security and audit focus.
Assist other technology streams with networked solution design and implementation.
Install and stage hardware and software.
Capacity planning on IT Network.

Qualifications, Experience, Knowledge and Skills

Bachelor degree in Computer Science, IT, Engineering or related field with a minimum of 7 years of progressive network experience in high-tech industry designing, implementing and managing and supporting network hardware and software solutions. Experience in a Financial institution in similar capacity is an added advantage.MSc. IT/Computer Science is an added advantage.
CCNA/CCNP/CCSP qualified.
Strong Firewall experience – Checkpoint/PIX/ASA.
Experience with change control processes.
Demonstrated understanding of trends concerning networks and how networks should be position themselves for the future.
Network security analysis and design.
WAN/LAN Routing, Cisco Load Balancers, Switching and Routing.
A committed, self-motivated person with a high work rate and a passion to achieve their full potential and goals.
Budget discipline means that prior approval is gained for all expenditure and all extraordinary services are billed. In addition, giving the market what it wants, cost effectively.
Building and maintaining long term mutually beneficial relationships with customers and regulators.
Display an obsession for client service. Meet or exceed the agreed service standards. In particular, timely and effective customer interactions, e.g. Returning customer calls, emails, etc.
The ability and desire to work within a multi-disciplined team.
Accountability for accurate customer communication.

October 26, 2024
Commercial Lead

Job description
Reporting to the Chief Executive Officer, the Commercial Lead is responsible for the general management of the service from a customer and employee perspective and is accountable for the IPSL business proposition with partners including (banks, non-banking finacial institutions, third party payment processors and other potential clients).
Accountabilities:

Deliver by recruiting and retaining a highly driven and influencing team of account managers who consistently deliver on targets, as are defined in the business plan;
Lead his/her team to provide expert support to the Account Management and Business Development teams in articulating product value propositions and the solutions to deliver this to C level representatives in new and existing customers;
Provide expert level consulting to key customers across all segments (including white label partnerships with acquirers and merchant integrators) to identify new business opportunities through a detailed understanding of the customer’s business objectives and technology infrastructure;
Provide expert input into the business strategy and build and own the go-to-market plans for existing and new products;
Leads in the provision of market intelligence for product design, development and implementation efforts;
Bring the voice of the market into the company and help identify product innovation opportunities to ensure customer needs are met and roadmap development is aligned to market requirements;
Lead his/her team, in the preparation of new product requirement documentation and provide expert input to the development of payment solutions that encompass the voice of the customer;
Ensure high IPSL product awareness in the market by ensuring our products are “always on” in bank and customer marketing calendars.
Work with marketing agencies and staff to guide their messaging and aligned to go-to-market and product strategy.
Nurture critical relationships across the organisation to ensure strong team cohesion and the alignment with the overall mandate of IPSL.
Be responsible for all employees working in his/her team; monitors overall employee performance against objectives and pursues corrective measures with the appropriate management as required;
Ensures appropriate deployment of company policies, procedures and processes within his distributed team; and
Exercises sound financial management; implement and monitor internal controls in the business operations.

Qualifications, Experience, Knowledge and Skills

A degree holder with over 10 years sales experience of which 3 years must be in sales leadership;
Able to pivot easily between macro to micro issues;
Able to execute against multiple initiatives and excel in a fast-paced environment with evolving priorities;
Decisive and results driven, with high energy levels and initiative;
Be a creative leader skilled in ideation through to commercialization;
Working knowledge of product management methodologies and strong technically as the you will be required to communicate with product managers, technical architects, business analysists and engineers to deliver new solutions;
Be a seasoned collaborator, good listener, and able to navigate a matrixed organization; be able to navigate ambiguity with ease;
A conceptual thinker with the vision to see issues strategically; have critical thinking skills, be intellectually curious and have significant cognitive capability;
Be well-informed of emerging trends and market disruptors that will impact the business; be innovation-oriented and capable of generating new ideas to explore and be viewed as a visionary and able to clearly communicate the future for the business;
Demonstrate courage to challenge the status quo; be decisive yet inclusive; be consistently viewed as respectful and collaborative; and comfortable sharing credit with others;
Some payments industry experience with a detailed understanding of credit/debit payment processing and associated merchant payment technologies will be an added advantage;
Have outstanding resiliency; work well under pressure and learn from both successes and failures; and act as a stabilizing force in times of adversity; and
Excellent written and verbal communication skills combined with the maturity and cultural sensitivity to achieve credibility at all levels (internally / externally)

October 25, 2024
IT Network Engineer

Job description
Reporting to the Chief Operations Officer, the Network Engineer is responsible for the general management of the IT Network with partners including (banks, non-banking financial institutions, third party payment processors and other potential clients).
Accountabilities:

Monitoring of all network services as per the laid down thresholds and standards defined in the application standards for abnormalities and out of line occurrences to ensure the products perform to the SLA’s for both the production and DRP site.
Advise bank IT Operational management of bank network problems.
Logging or checking of incidents in an accurate and informative manner as and when they occur.
Escalation and reporting of out of line situations to the Chief Operating Officer.
Communicate and provide assistance to bank customer counterparts relating to operational problems and queries.
Action / Assist with problem resolution once the problem / incident has been logged and identified.
Partake in Disaster Recovery and Business Resumption Planning activities under the direction of the Chief Operating Officer.
Strictly adhere to all security protocols, both physical and technical.
Show initiative with regards to possible solutions to operational shortcomings.
IT Network design and implementation.
Management of all providers and vendors SLA’s and contracting.
IT network security and audit focus.
Assist other technology streams with networked solution design and implementation.
Install and stage hardware and software.
Capacity planning on IT Network.

Qualifications, Experience, Knowledge and Skills

Bachelor degree in Computer Science, IT, Engineering or related field with a minimum of 7 years of progressive network experience in high-tech industry designing, implementing and managing and supporting network hardware and software solutions. Experience in a Financial institution in similar capacity is an added advantage.MSc. IT/Computer Science is an added advantage.
CCNA/CCNP/CCSP qualified.
Strong Firewall experience – Checkpoint/PIX/ASA.
Experience with change control processes.
Demonstrated understanding of trends concerning networks and how networks should be position themselves for the future.
Network security analysis and design.
WAN/LAN Routing, Cisco Load Balancers, Switching and Routing.
A committed, self-motivated person with a high work rate and a passion to achieve their full potential and goals.
Budget discipline means that prior approval is gained for all expenditure and all extraordinary services are billed. In addition, giving the market what it wants, cost effectively.
Building and maintaining long term mutually beneficial relationships with customers and regulators.
Display an obsession for client service. Meet or exceed the agreed service standards. In particular, timely and effective customer interactions, e.g. Returning customer calls, emails, etc.
The ability and desire to work within a multi-disciplined team.
Accountability for accurate customer communication.

October 25, 2024
Commercial Lead

Job description
Reporting to the Chief Executive Officer, the Commercial Lead is responsible for the general management of the service from a customer and employee perspective and is accountable for the IPSL business proposition with partners including (banks, non-banking finacial institutions, third party payment processors and other potential clients).
Accountabilities:

Deliver by recruiting and retaining a highly driven and influencing team of account managers who consistently deliver on targets, as are defined in the business plan;
Lead his/her team to provide expert support to the Account Management and Business Development teams in articulating product value propositions and the solutions to deliver this to C level representatives in new and existing customers;
Provide expert level consulting to key customers across all segments (including white label partnerships with acquirers and merchant integrators) to identify new business opportunities through a detailed understanding of the customer’s business objectives and technology infrastructure;
Provide expert input into the business strategy and build and own the go-to-market plans for existing and new products;
Leads in the provision of market intelligence for product design, development and implementation efforts;
Bring the voice of the market into the company and help identify product innovation opportunities to ensure customer needs are met and roadmap development is aligned to market requirements;
Lead his/her team, in the preparation of new product requirement documentation and provide expert input to the development of payment solutions that encompass the voice of the customer;
Ensure high IPSL product awareness in the market by ensuring our products are “always on” in bank and customer marketing calendars.
Work with marketing agencies and staff to guide their messaging and aligned to go-to-market and product strategy.
Nurture critical relationships across the organisation to ensure strong team cohesion and the alignment with the overall mandate of IPSL.
Be responsible for all employees working in his/her team; monitors overall employee performance against objectives and pursues corrective measures with the appropriate management as required;
Ensures appropriate deployment of company policies, procedures and processes within his distributed team; and
Exercises sound financial management; implement and monitor internal controls in the business operations.

Qualifications, Experience, Knowledge and Skills

A degree holder with over 10 years sales experience of which 3 years must be in sales leadership;
Able to pivot easily between macro to micro issues;
Able to execute against multiple initiatives and excel in a fast-paced environment with evolving priorities;
Decisive and results driven, with high energy levels and initiative;
Be a creative leader skilled in ideation through to commercialization;
Working knowledge of product management methodologies and strong technically as the you will be required to communicate with product managers, technical architects, business analysists and engineers to deliver new solutions;
Be a seasoned collaborator, good listener, and able to navigate a matrixed organization; be able to navigate ambiguity with ease;
A conceptual thinker with the vision to see issues strategically; have critical thinking skills, be intellectually curious and have significant cognitive capability;
Be well-informed of emerging trends and market disruptors that will impact the business; be innovation-oriented and capable of generating new ideas to explore and be viewed as a visionary and able to clearly communicate the future for the business;
Demonstrate courage to challenge the status quo; be decisive yet inclusive; be consistently viewed as respectful and collaborative; and comfortable sharing credit with others;
Some payments industry experience with a detailed understanding of credit/debit payment processing and associated merchant payment technologies will be an added advantage;
Have outstanding resiliency; work well under pressure and learn from both successes and failures; and act as a stabilizing force in times of adversity; and
Excellent written and verbal communication skills combined with the maturity and cultural sensitivity to achieve credibility at all levels (internally / externally)

October 25, 2024
IT Network Engineer

Job description
Reporting to the Chief Operations Officer, the Network Engineer is responsible for the general management of the IT Network with partners including (banks, non-banking financial institutions, third party payment processors and other potential clients).
Accountabilities:

Monitoring of all network services as per the laid down thresholds and standards defined in the application standards for abnormalities and out of line occurrences to ensure the products perform to the SLA’s for both the production and DRP site.
Advise bank IT Operational management of bank network problems.
Logging or checking of incidents in an accurate and informative manner as and when they occur.
Escalation and reporting of out of line situations to the Chief Operating Officer.
Communicate and provide assistance to bank customer counterparts relating to operational problems and queries.
Action / Assist with problem resolution once the problem / incident has been logged and identified.
Partake in Disaster Recovery and Business Resumption Planning activities under the direction of the Chief Operating Officer.
Strictly adhere to all security protocols, both physical and technical.
Show initiative with regards to possible solutions to operational shortcomings.
IT Network design and implementation.
Management of all providers and vendors SLA’s and contracting.
IT network security and audit focus.
Assist other technology streams with networked solution design and implementation.
Install and stage hardware and software.
Capacity planning on IT Network.

Qualifications, Experience, Knowledge and Skills

Bachelor degree in Computer Science, IT, Engineering or related field with a minimum of 7 years of progressive network experience in high-tech industry designing, implementing and managing and supporting network hardware and software solutions. Experience in a Financial institution in similar capacity is an added advantage.MSc. IT/Computer Science is an added advantage.
CCNA/CCNP/CCSP qualified.
Strong Firewall experience – Checkpoint/PIX/ASA.
Experience with change control processes.
Demonstrated understanding of trends concerning networks and how networks should be position themselves for the future.
Network security analysis and design.
WAN/LAN Routing, Cisco Load Balancers, Switching and Routing.
A committed, self-motivated person with a high work rate and a passion to achieve their full potential and goals.
Budget discipline means that prior approval is gained for all expenditure and all extraordinary services are billed. In addition, giving the market what it wants, cost effectively.
Building and maintaining long term mutually beneficial relationships with customers and regulators.
Display an obsession for client service. Meet or exceed the agreed service standards. In particular, timely and effective customer interactions, e.g. Returning customer calls, emails, etc.
The ability and desire to work within a multi-disciplined team.
Accountability for accurate customer communication.

October 24, 2024
Commercial Lead

Job description
Reporting to the Chief Executive Officer, the Commercial Lead is responsible for the general management of the service from a customer and employee perspective and is accountable for the IPSL business proposition with partners including (banks, non-banking finacial institutions, third party payment processors and other potential clients).
Accountabilities:

Deliver by recruiting and retaining a highly driven and influencing team of account managers who consistently deliver on targets, as are defined in the business plan;
Lead his/her team to provide expert support to the Account Management and Business Development teams in articulating product value propositions and the solutions to deliver this to C level representatives in new and existing customers;
Provide expert level consulting to key customers across all segments (including white label partnerships with acquirers and merchant integrators) to identify new business opportunities through a detailed understanding of the customer’s business objectives and technology infrastructure;
Provide expert input into the business strategy and build and own the go-to-market plans for existing and new products;
Leads in the provision of market intelligence for product design, development and implementation efforts;
Bring the voice of the market into the company and help identify product innovation opportunities to ensure customer needs are met and roadmap development is aligned to market requirements;
Lead his/her team, in the preparation of new product requirement documentation and provide expert input to the development of payment solutions that encompass the voice of the customer;
Ensure high IPSL product awareness in the market by ensuring our products are “always on” in bank and customer marketing calendars.
Work with marketing agencies and staff to guide their messaging and aligned to go-to-market and product strategy.
Nurture critical relationships across the organisation to ensure strong team cohesion and the alignment with the overall mandate of IPSL.
Be responsible for all employees working in his/her team; monitors overall employee performance against objectives and pursues corrective measures with the appropriate management as required;
Ensures appropriate deployment of company policies, procedures and processes within his distributed team; and
Exercises sound financial management; implement and monitor internal controls in the business operations.

Qualifications, Experience, Knowledge and Skills

A degree holder with over 10 years sales experience of which 3 years must be in sales leadership;
Able to pivot easily between macro to micro issues;
Able to execute against multiple initiatives and excel in a fast-paced environment with evolving priorities;
Decisive and results driven, with high energy levels and initiative;
Be a creative leader skilled in ideation through to commercialization;
Working knowledge of product management methodologies and strong technically as the you will be required to communicate with product managers, technical architects, business analysists and engineers to deliver new solutions;
Be a seasoned collaborator, good listener, and able to navigate a matrixed organization; be able to navigate ambiguity with ease;
A conceptual thinker with the vision to see issues strategically; have critical thinking skills, be intellectually curious and have significant cognitive capability;
Be well-informed of emerging trends and market disruptors that will impact the business; be innovation-oriented and capable of generating new ideas to explore and be viewed as a visionary and able to clearly communicate the future for the business;
Demonstrate courage to challenge the status quo; be decisive yet inclusive; be consistently viewed as respectful and collaborative; and comfortable sharing credit with others;
Some payments industry experience with a detailed understanding of credit/debit payment processing and associated merchant payment technologies will be an added advantage;
Have outstanding resiliency; work well under pressure and learn from both successes and failures; and act as a stabilizing force in times of adversity; and
Excellent written and verbal communication skills combined with the maturity and cultural sensitivity to achieve credibility at all levels (internally / externally)

October 23, 2024