Company Address: Address Integrity Somerset House, Strand, London, WC2R 1LA

  • Team Leader, Learning and Monitoring Programme Somalia (LAMPS)

    Team Leader, Learning and Monitoring Programme Somalia (LAMPS)

    The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance.
    Role Summary
    The Team Leader is responsible for the day-to-day technical delivery of the programme, overseeing the design, implementation and execution of all workstream teams’ (TPM verifications, M&E Technical Assistance and In-Field Financial Review) activities. The Team Leader is expected to coordinate across workstream activities, managing the timely design and production of deliverables, STTA inputs, and quality assuring all technical deliverables to the client. They lead on internal and external learning across the programme, are responsible for embedding the best practices within the programme and sharing result and benefits of the programme with DFID and its implementing partners.
    The Team Leader reports to the Programme Director. The Team Leader line-manages the Deputy Team Leader, M&E Technical Assistance Lead and Financial Review Advisor; acting as the day-to-day point of contact for DFID on matters pertaining to technical delivery.
    Activities
    The Team Leader will be responsible for:

    Oversee LAMPS Technical Delivery (50%)

    In line with the strategic direction given by the LAMPS Governance Board, oversee the technical delivery of the LAMPS programme, ensuring the timely delivery of high quality deliverables.
    Coordinate technical, programmatic and operational activities with the other members of the Programme Management Unit (PMU), aligning them with the programme’s strategic direction and programme logframe.
    Lead the development of annual work plans and oversee workstream-specific work planning and progress across Third Party Monitoring Verifications, Monitoring and Evaluation Technical Assistance, Financial Reviews, and Learning.
    Chair regular meetings with workstream leads (Deputy Team Leader, M&E Technical Assistance Lead, and Financial Review Advisor) to strategise coordination, integration and cross-pollination of workstream activities and deliverables; managing the operationalisation of this strategy.
    Report on risk management of issues affecting programme delivery; developing and updating guidance and implementing suitable mitigation measures across the technical team, communicating issues and mitigation plans to the Programme Director and DFID in a timely manner and escalating incidents to all relevant parties in real-time.

    Programme Learning (20%)

    Oversee the production of all internal and external learning deliverables including but not limited to reports, workshops, seminars, meetings; steering the design, consultation and implementation of learning activities.
    Manage the inputs of the workstream leads and Learning Analyst in the production of workstream-specific learning reports and events relevant to the LAMPS and external stakeholders, including synthesis of data and learning from LAMPS.
    Quality assure all learning deliverables.
    Lead technical inputs into LAMPS deliverables (Quarterly Reports, Annual Reports, Exit Strategy and Close Down Report), ensuring relevant data is collected to evidence annual reporting.

    Client and Partner Engagement (20%)

    Act as the day-to-day focal point for DFID Somalia on all aspects of technical delivery.
    Represent LAMPS at meetings with DFID and key stakeholders such as government, bilateral and multilateral agencies, and DFID’s Somalia Implementing Partners; facilitating and coordinating meetings between the client and workstream leads.
    Be an ambassador for LAMPS in the broader DFID and Implementing Partner community in Kenya and Somalia.

    Personnel Management (10%)

    Day-to-day programme line management of the Deputy Team Leader, Monitoring and Evaluation Technical Assistance Lead, and Financial Review Advisor; ensuring their tasks are understood and executed to a high quality in a timely manner.
    Guiding the capacity development priorities of all technical delivery personnel, ensuring time and resources are set aside to address key areas of programmatic and professional growth. In consultation with DFID oversee recruitment process for long- and short- term programme personnel (TOR development, short-listing, interviewing, selecting preferred candidates and presenting them to DFID) for technical positions and managing performance.

    Additional Information

    The position will be based in Kenya at Integrity’s Nairobi office.
    The role will be full-time
    Candidates must be fluent in written and spoken English.

  • Third Party Monitoring Manager – Learning and Monitoring Programme Somalia

    Third Party Monitoring Manager – Learning and Monitoring Programme Somalia

    Overview of programme – LAMPS
    The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance.
    Role Summary
    The TPM Manager will be responsible for the management of the verification process, liaising with implementing partners and drafting verification reports and contributing to learning (findings and TPM processes).. The TPM Manager will provide operational and management support to the delivery of verification activities including duty of care and risk assessments and oversight of the TPM Officer Somalia Coordinator deliverables. They will lead engagement with implementing partners They will lead the drafting of verification reports including supporting the Deputy Team Leader on quality assurance and direct oversight of the TPM Officer – Analyst deliverables. They will undertake quarterly re-sampling and mapping of activities, incorporating purposive vs random, and define and distribute monthly activities to be covered by field teams. They will seek to increase client engagement, particularly with SROs, on the most relevant data insights and programmatic information as well as on meta-analysis and data trends, where applicable, and data collection tool revision. They will support the Deputy Team Leader on learning products. The TPM Manager will act as the programme Line Manager of the TPM Officers, responsible for ensuring timely deliverables.
    Activities

    Management of TPM Verification Activities and Reporting: (40% LoE)

    Oversee activity mapping for verifications based, coordinating with Implementing Partners on workplans and DFID nominations and lead on selection of activities for verification on a monthly and quarterly basis.
    Lead on training needs and material for teams and supervision of delivery of training to Regional Coordinators and Monitors.
    Lead and coordinate the drafting of TPM verification reports and responding to feedback on individual reports. Provide guidance and support to the TPM Officer – Analyst on report writing including, structure and style.
    Support to the Deputy Team Leader to quality assurance of verification reports, providing constructive feedback on verification report drafting and style. Lead on feedback process with DFID and implementing partners on Verification Reports, including content, layout, access and usefulness.

    Field Management and Duty of Care: (30% LoE)

    Update and maintain the risk matrix in consultation with the Programme Manager, using lessons learnt ongoing activities to better hone our assessments, mitigations and subsequent field operation planning.
    Supervise planning and coordination of field team deployments for verification data collection, communicating with IP points of contact TPM Officer – Somalia Coordinator, and LAMPS Regional Coordinators to ensure timely delivery across all regions of work. Coordinate diligence and operational (security and safety) assessments for field work in Somalia are made, suitable mitigations are adopted, and risks are properly logged, tracked, and updated. Provide guidance and support to the TPM Officer – Somalia
    Coordinator on duty of care and security considerations.
    Coordinate with the TPM Officer – Somalia Coordinator and Regional Coordinators in Somalia on all planned activities and visits. Responsible for the review of field operation plans, daily field check-ins, escalating issues to the Programme Management Unit and the Security and Risk Adviser (London).
    Provide urgent contextual updates, issuing and responding to operational alerts in coordination with the Programme Manager, TPM Officer – Somalia Coordinator, and Regional Coordinators.
    Supporting critical incident responses through triangulation of operational information, advice on response plans and coordination with Programme Management Unit and Security and Risk Adviser.

    DFID and Implementing Partner Engagement: (20% LoE)

    Client engagement over utility and optimised value of outputs.
    Build and maintain constructive dialogues with DFID implementing partners key points of contact, building understanding of IP activities to support verification delivery and explaining

    Coordination and engagement with DFID implementing partners for required information including workplans and additional supporting documentation.
    Learning for the TPM Verification Workstream: (10% LoE)

    Contribute to internal and external learning processes, reporting and events for the TPM verification workstream.

    Expected Outputs and Deliverables

    Ensuring the high quality, relevance and user-ability for client of verification reports.
    Justification and communication to client and IP of internal/external flags.
    Data oversight to ensure consistent quality.
    Circulation of TPM updates internally within LAMPS team and externally to client.
    Communication channels opened with client SROs with regular engagement.
    Wider analysis of data to incorporate trends and key learning for client.

    Reporting
    The TPM Manager will report directly to the Deputy Team Leader and will provide situation reports and analysis to the Programme Manager and Assistant Programme Manager.
    Estimated Days
    Full time, approximately 22 days per month.

  • icon Kenya Senior Monitoring, Evaluation and Learning (MEL) Officer

    icon Kenya Senior Monitoring, Evaluation and Learning (MEL) Officer

    About the programme:
    Kenya is the largest economy in East Africa and has for many years been the economic and democratic stronghold amongst conflict and poverty ridden neighbours. However, electoral violence, corruption and a lack of accountability have undermined the Government’s ability to ensure inclusive growth and service delivery. Kenya’s Vision 2030 and the Sustainable Development Goals (SDGs) are ambitious, but success is possible where reforms are well-grounded in political and economic realities, sequenced and focused on improving tangible services to citizens. To achieve more inclusive and accountable governance, and ensure effective poverty reduction and better public services, Kenya requires credible and non-violent elections, stronger performance and interaction of formal oversight institutions, and citizens and a civil society that mobilise for improved responsiveness and accountability of officials. DFID has designed the Deepening Democracy Programme (DDP) to support formal accountability institutions, civil society organisations and other accountability mechanisms to contribute to this change.
    The combined impact of DDP is more inclusive and accountable governance in Kenya. DDP has two main results areas – electoral and non-electoral accountability. Electoral accountability will be strengthened through (i) supporting more credible elections in 2017 and the future; (ii) improving civic engagement in elections; and (iii) contributing to a more inclusive electoral process for historically marginalised groups (e.g. women).
    Non-electoral accountability will focus on supporting state and non-state accountability and oversight institutions on a demand driven basis by (i) strengthening capacity of and facilitating linkages between formal oversight agencies; supporting climate change governance reforms; and (ii) supporting civil society to improve their participation and advocacy on key issues such as planning, budgeting, climate change, and service delivery.
    Scope of work:
    The Senior Monitoring, Evaluation and Learning (MEL) Officer will be the most senior point of contact, support and guidance on M&E for DDPs grantees. He/she will help translate DDP MEL needs to other Monitoring, Evaluation, Adaptation and Learning (MEAL) staff and to the grantees themselves. He/she will analyse, plan and help meet any capacity building needs the grantee organisations may have in MEL. The Senior MEL Officer will work closely with the Grants Programme team, the Communications & M&E Specialist, and other DDP technical staff to ensure that DDP is providing coherent, coordinated support to its grantees. He/she will report directly to the MEAL Director and will lead in translating the MEL ‘ground reality’ of DDP grantees to the MEAL Director. The Senior MEL Officer will be based in the Nairobi office, with 20% travel to grantee offices and implementation sites throughout other counties.
    Terms of Reference:

    Strategic inputs and oversight

    Support the delivery of any MEAL-related strategies, frameworks, or approaches, in coordination with the MEAL Director.
    Support in the development of the DDP programme-level programme.
    Help coordinate any MEAL team member efforts and support to grantees.

    Results-based Monitoring & Evaluation

    Develop Performance Indicator Reference Sheets and methodologies/tools for DDP logframe indicators.
    Lead on the review, validation, and analysis of incoming logframe and results data from grantees.
    Coordinate results-data entry into knowledge management system and do data entry.
    Lead on ad hoc, in-person verifications (i.e. data quality assessments or DQAs) of reported output-level results.
    Coordinate the implementation of DDP’s Monitoring Approach and conduct monitoring of grantee activities and results.

    Learning

    Lead on the implementation of DDP’s learning agenda, focusing on helping grantees establish processes or mechanisms to institutionalise lessons learnt and learning.
    Design and set-up of grantee learning processes, e.g. Critical self-reflection sessions, which feed into the DDP learning approach and priorities.
    Development of a quarterly learning report to DDP senior management, inclusive of key lessons learnt and recommendations based on monitoring and reporting data, political economy analysis (led by Political Economy Advisor), and secondary sources.

    Capacity development

    Train, mentor and otherwise build capacity of DDP grantees in MEL, as required.
    Review and provide feedback on applicant logframes during the proposal development phase and during Inception of successful grantees.
    Support to grantees in development of M&E systems and results reporting processes and systems, providing clear guidance on how to improve their MEL work.
    Lead on capacity development support to grantees on output and outcome indicator development, data collection, and analysis.
    Support the capacity development of DDP grant managers on M&E-related issues and in the use of DDP’s Knowledge Management System.

    Reporting

    Compile, validate, analyse, and present all DDP logframe-related data for quarterly and annual reporting, as well as the DFID Annual Review.
    Compile and author narratives around DDP’s key achievements and lessons learnt for the quarterly and annual reports, as well as the Annual Review.

    Deliverables:

    Lead responsibilities:

    Compile and analyse results and achievement data from grantees (each quarter, then, annually), authoring specifically Achievements, Results, Lessons Leart sections of DDP reports.
    Up-to-date information on all of DDP’s results entered in the DDP Knowledge Management system.
    Quarterly analysis of learning amongst grantees and DDP.
    Ad hoc verification visits (DQAs) and verification reports.

    Supporting responsibilities:

    Updated Logframe, PIRS, and methodologies.
    Grantee Monitoring, if required. Proposal and inception logframes required by DDP’s RFAs.
    DDP progress reports to DFID (quarterly, annually).
    DDP Annual Reviews.
    DDP learning products.

    Experience, Education and Competencies:

    Must have at least 5 years of experience in coordinating and implementing M&E for DFID (or other major donors) funded programmes, including practical experience setting up and managing M&E systems for those projects.
    Bachelors degree or its international equivalent in social science, international development or a related field.
    Strong English writing skills required, as well as English fluency generally.
    Proven ability to design M&E methodologies, monitoring plans, results frameworks, as well as ability to quality-assure quantitative and qualitative data collection methodologies and tools.
    Strong diagnostic, analytical, and communication skills.
    Must be a proactive trouble-shooter, planner, and communicator.
    Computer proficiency in word processing, databases, spreadsheets.
    Strong interpersonal skills, initiative, and good judgment. Working knowledge of Kenya’s governance sector.

  • Deputy Team Leader 

Learning Analyst

    Deputy Team Leader Learning Analyst

    The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance.
    Role Summary
    The Deputy Team Leader (DTL) is responsible for coordinating the delivery of the third-party monitoring verifications, leading the integration of third-party monitoring, digital platform and learning inputs in the production of verification summary reports, data analysis dashboards and associated learning products. They will design and administer clear processes for delivering these products, fostering an effective, efficient and collaborative approach across the different functional teams. The DTL will be required to coordinate the activities of LAMPS workstreams – to identify efficiencies and ensure learning is applied across the team.
    The DTL will report to the Programme Management Unit will be actively involved in the implementation of LAMPS strategy as agreed by the LAMPS Governance Board. They are line-managed by the Team Leader. They line-manage the Third Party-Monitoring Managers and as required STTA. They will represent LAMPS TPM verification activities at meetings with DFID teams and their implementing partners and key stakeholders.
    Activities The Deputy Team Leader will be responsible for:
    Management of TPM Verification Workstream (55%)

    Lead the coordination of inputs from third-party monitoring, digital platform and learning personnel in the production of timely, high quality third-party verification deliverables.
    Participate in regular meetings with the Team Leader and Monitoring and Evaluation Technical Assistance Adviser to strategy coordination, integration and cross-pollination of workstream activities and deliverables; managing the operationalisation of this strategy.
    Review, design and adapt delivery and resourcing plans on a regular basis to optimise workstream activities and performance.
    Develop and improve systems for managing the flow of communications, data, analysis and learning between the different technical areas that contribute to the delivery and coordination of the TPM verification and learning workstreams.
    Review and quality assure all TPM verification workstream deliverables; including, but not limited to, verification data and analysis, verification summary reports, Aqoonta/digital platform updates and releases, and related TPM learning reports.
    Identify Short Term Technical Assistance needs for the TPM verification workstream; developing terms of reference, managing their activities and quality assuring their outputs.
    Providing technical guidance, as needed, to the design, delivery, analysis and reporting of monitoring, capacity building, and learning activities, including leading on programmatic activities as required.
    Assist the Programme Management Unit in coordinating inputs from the TPM verification workstream into learning and general programmatic deliverables (annual reports).

    Learning of TPM Verification Workstream (15%)

    Lead internal and external learning processes, reporting and events for the TPM verification workstream.
    Ensure learning from internal processes and external sources are shared, reviewed and actioned by the workstream team; incorporating this learning into specific trainings and embedding changes in workstream processes and practices.
    Ensure TPM learning activities are coordinated and complement the learning activities of Monitoring and Evaluation Technical Assistance and In-field Financial Review workstreams.

    Personnel Management (15%)

    Day-to-day programme line management of the Third Party-Monitoring Managers and as required STTA; ensuring that their tasks are understood and executed to a high quality in timely manner.
    Identify and address capacity development priorities for the TPM verification and learning workstream personnel, raising any additional resourcing requirements with the Programme Management Unit.
    Provide ongoing professional development mentoring to the LAMPS programme personnel, including enhancing M&E capacity of all personnel, strategies for learning and management.
    Develop and cultivate a ‘one team’ ethos across the workstreams of the LAMPS programme team; fostering a collaborative, constructive team ethos with an emphasis on flexibility, problem solving and effective communication with all parties.

    Client and Partner Management (15%)

    Represent LAMPS, including deputising for the Team Leader when required, at meetings with DFID and key stakeholders such as government, bilateral and multilateral agencies, and DFID Somalia’s Implementing Partners.
    Provide inputs into LAMPS collective understanding of the DFID-Somalia portfolio and IPs, contributing to the database of contacts, profiles and activities.
    Support the development and implementation of communications strategy for LAMPS.
    Be an ambassador for LAMPS in the broader DFID and IP community in Kenya and Somalia.

    Skills and competencies
    The right candidate will have:

    Bachelor’s degree in international development, social science or a related field from an accredited academic institution, master’s degree preferred.
    Minimum of 8 years’ experience in monitoring and evaluation of development programming in conflict/insecure zones, preferably in governance, economic development or health.
    Previous experience in the design and delivery of third-party monitoring approaches.
    Previous experience with remote data collection and managing remote teams.
    Excellent analytical competencies and ability to write concise and informative monitoring reports in English.
    Demonstrated ability to work under pressure and meet deliverables within a given timeframe.
    Experience in Somalia is preferred.

    Additional Information

    The position will be based in Kenya at Integrity’s Nairobi office.
    The role will be full-time
    Candidates must be fluent in written and spoken English

    go to method of application »

  • Head of Office, Nairobi

    Head of Office, Nairobi

    Scope of work:
    Integrity is hiring a Head of Office Nairobi (HoO) to develop and support its growing portfolio of work in East Africa. The HoO will be based in Nairobi, with expectations for travel within the region and further afield.
    The HoO is a Senior Manager focused on identifying and winning new work, delivering high quality project/programmes on time and within budget, development of client relations and team management. They will work flexibly across Integrity’s different services and directorates and will be attracted to a fast-paced working environment.
    Terms of reference:
    A. Business Development and Account Management (40%)

    Play a key role in the design and execution of the East Africa strategy.
    Deliver on East Africa strategy by winning, negotiating and taking to contract the right mix of work opportunities.
    Ensure a technically relevant, financially attractive and secure pipeline of future work across a diverse range of clients, geographies, services and thematics.
    Lead and support company-wide on technical and commercial tenders and contractual negotiations.
    Identify and build relationships with key accounts in East Africa including key government and private sector clients to understand their needs and work to identify solutions.

    B. Project Delivery (40%)

    Lead select contracted programmes in governance and/or management capacities as Programme Director and/or as member of programme governance board.
    Lead on programmatic responses to strategic risks and opportunities.
    In close collaboration with Directorate Services, balance internal and external resource requirements to optimally deliver a portfolio of contracted projects/programmes.
    Be accountable for ensuring programmes are delivered on time, on budget, to high levels of quality and in keeping with Integrity’s ethics and ethos, by effectively managing and/or overseeing programme teams.

    C. Operational and Project Support (10%)

    Ensure the support, facilitation and safety of all Integrity staff and consultants working in East Africa.
    Ensure regional support to the security, logistics and safe delivery of all projects in East Africa, in close consultation with Directorate Corporate and Directorate Operations.
    Understand, analyse and effectively communicate security, reputational, delivery, resource and pipeline risks.

    D. Staff Management (10%)

    Provide senior leadership and line manage select Integrity staff and corporate consultants.

    Experience:

    Minimum ten years’ experience working in the international development and/or consultancy sector.
    Strong project management background, with responsibilities in design and management of work plans, client management and reporting, team management and financial management.
    Track record of developing and winning new business, including pipeline development, proposal development and contract negotiation.
    Working with DFID and/or FCO.

    Desirable:

    Experience in governance, conflict, economic development and health.
    Working in FCAS environments.
    Personnel management.
    Experience of security and risk management.

    Languages:

    Written and oral fluency in English required
    Knowledge of Swahili, Somali or Arabic an advantage.

    Competencies:
    Level 1: Team competencies

    Ethics
    Leadership
    Planning and Organising
    Development and Continual Learning
    Results Focus and Initiative
    Teamwork
    Customer Orientation
    Communication
    Managing Change

    Level 2-4: Management competencies

    Analytical and Flexible Thinking
    Achievement Focus
    Managing Resources
    Teamwork and Team Leadership
    Customer Orientation
    Influencing
    Organisational Knowledge
    Organisational Alignment
    Strategic Thinking
    Accountability
    Developing Talent

  • Team Leader, Learning and Monitoring Programme Somalia (LAMPS)

    Team Leader, Learning and Monitoring Programme Somalia (LAMPS)

    The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance.
    Role Summary
    The Team Leader is responsible for the day-to-day technical delivery of the programme, overseeing the design, implementation and execution of all workstream teams’ (TPM verifications, M&E Technical Assistance and In-Field Financial Review) activities. The Team Leader is expected to coordinate across workstream activities, managing the timely design and production of deliverables, STTA inputs, and quality assuring all technical deliverables to the client. They lead on internal and external learning across the programme, are responsible for embedding the best practices within the programme and sharing result and benefits of the programme with DFID and its implementing partners.
    The Team Leader reports to the Programme Director. The Team Leader line-manages the Deputy Team Leader, M&E Technical Assistance Lead and Financial Review Advisor; acting as the day-to-day point of contact for DFID on matters pertaining to technical delivery.
    Activities
    The Team Leader will be responsible for:

    Oversee LAMPS Technical Delivery (50%)

    In line with the strategic direction given by the LAMPS Governance Board, oversee the technical delivery of the LAMPS programme, ensuring the timely delivery of high quality deliverables.
    Coordinate technical, programmatic and operational activities with the other members of the Programme Management Unit (PMU), aligning them with the programme’s strategic direction and programme logframe.
    Lead the development of annual work plans and oversee workstream-specific work planning and progress across Third Party Monitoring Verifications, Monitoring and Evaluation Technical Assistance, Financial Reviews, and Learning.
    Chair regular meetings with workstream leads (Deputy Team Leader, M&E Technical Assistance Lead, and Financial Review Advisor) to strategise coordination, integration and cross-pollination of workstream activities and deliverables; managing the operationalisation of this strategy.
    Report on risk management of issues affecting programme delivery; developing and updating guidance and implementing suitable mitigation measures across the technical team, communicating issues and mitigation plans to the Programme Director and DFID in a timely manner and escalating incidents to all relevant parties in real-time.

    Programme Learning (20%)

    Oversee the production of all internal and external learning deliverables including but not limited to reports, workshops, seminars, meetings; steering the design, consultation and implementation of learning activities.
    Manage the inputs of the workstream leads and Learning Analyst in the production of workstream-specific learning reports and events relevant to the LAMPS and external stakeholders, including synthesis of data and learning from LAMPS.
    Quality assure all learning deliverables.
    Lead technical inputs into LAMPS deliverables (Quarterly Reports, Annual Reports, Exit Strategy and Close Down Report), ensuring relevant data is collected to evidence annual reporting.

    Client and Partner Engagement (20%)

    Act as the day-to-day focal point for DFID Somalia on all aspects of technical delivery.
    Represent LAMPS at meetings with DFID and key stakeholders such as government, bilateral and multilateral agencies, and DFID’s Somalia Implementing Partners; facilitating and coordinating meetings between the client and workstream leads.
    Be an ambassador for LAMPS in the broader DFID and Implementing Partner community in Kenya and Somalia.

    Personnel Management (10%)

    Day-to-day programme line management of the Deputy Team Leader, Monitoring and Evaluation Technical Assistance Lead, and Financial Review Advisor; ensuring their tasks are understood and executed to a high quality in a timely manner.
    Guiding the capacity development priorities of all technical delivery personnel, ensuring time and resources are set aside to address key areas of programmatic and professional growth. In consultation with DFID oversee recruitment process for long- and short- term programme personnel (TOR development, short-listing, interviewing, selecting preferred candidates and presenting them to DFID) for technical positions and managing performance.

    Additional Information

    The position will be based in Kenya at Integrity’s Nairobi office.
    The role will be full-time
    Candidates must be fluent in written and spoken English.

  • Operations Intern

    Operations Intern

    Scope of work:
    The Operations Intern will support essential functions within the Directorate of Operations, including office administration, risk management and consultant management. This will include support to Integrity’s other directorates for the safe delivery of projects in the East Africa region.
    The Operations Intern will be managed primarily by Integrity’s Head of Capacity Development. The position is Nairobi based and candidates must have the right to work in Kenya. Ideally the candidate should be available to start full time on 1 May 2017 and work until 31 July 2017. Prior to this, there will be a two-week induction training from 17 to 30 April 2017.
    Terms of Reference:
    A. Office Administration (45% LoE)
    The Operations Intern will support the running and coordination of the Nairobi office as the East Africa Hub.
    Travel and logistical support: Overseeing entire logistics around the arrival and movement of Integrity personnel and consultants within the region through booking airport transfers, taxis to and from meetings as well as booking accommodation as requested. Provide support in acquiring visas and procuring tickets for staff and consultants travelling within the region.
    Procurement: With authorisation, purchase office supplies with an accurate record keeping system.
    Visitors country guide: Update visitor country guides on a regular basis.
    Financial management: Work closely with the finance team in the daily updating of any expenses related to the East Africa region as well as tracking invoices for timely payment. Work on cash requests in liaison with the Project Officer East Africa and the Finance Manager.
    Asset management: Keep an updated list of all assets in the region with a focus on electronics, whilst tracking all assets assigned to various team members.
    Suppliers: Maintain an up-to-date list of suppliers while building and maintaining good relations between them and the organisation. Keep track of the Nairobi office agreements with suppliers and service providers. Manage and distribute parcels and letters sent through the company postal address.
    Events: Manage organisation and coordination of internal and external Integrity events and meetings.
    B. Risk management (10%)
    Provide support to personnel traveling to high risk areas within the region by supporting in risk identification and assessment.
    C. Project Support (45%)
    Working with the Project Officer East Africa to support on the Learning And Monitoring Programme Somalia (LAMPS):
    Ensuring all operational tools are properly employed and regularly updated by the team.
    Provide contextual updates, issuing and responding to operational alerts – coordinating with the LAMPS team.
    Update and maintain the risk matrix in consultation with the Programme Manager and Security and Risk Advisor.
    Format project documents including client reports according to Integrity’s branding guidelines.
    Education and Experience:
    A Bachelor’s degree in a relevant field
    Demonstrable IT literacy and excellent knowledge of Microsoft Office (essential)
    A positive, can-do attitude with strong self-drive to deliver on results
    Excellent interpersonal skills
    Excellent attention to detail
    Keen analytical skills are desirable
    An interest in international development, international relations, political science, anthropology or a related field is desirable.
    Languages:
    Written and oral fluency in English

  • Health Sector Monitoring Expert

    Health Sector Monitoring Expert

    1. Overview of project: Learning and Monitoring Programme – Somalia
    The UK’s Department for International Development (DFID) is funding the Learning and Monitoring Programme in Somalia (LAMPS). LAMPS provides expertise for DFID to monitor and improve its programming, providing credible data for effective decision-making and to articulate best practices, lessons learned, and recommendations from across DFID Somalia’s portfolio. LAMPS will provide third-party monitoring and M&E technical assistance services to DFID implementing partners, in addition to developing a digital platform and a learning framework for DFID-Somalia.
    2. General scope of work
    The Health Sector Monitoring Expert will provide short-term technical assistance to the Third Party Monitoring (TPM) subcomponent of the DFID-funded LAMPS. He/she should be familiar with international standards for monitoring health development interventions, as well as the methodologies used to collect and analyse such data. The Expert will be expected to review all donor and partner-related documentation for DFID health programming in Somalia (i.e. Somalia Health and Nutrition Programme). Working closely with the LAMPS TPM Lead, the Expert will be expected to provide practical technical guidance and inputs to develop and finalise a health-specific verification tool(s) and accompanying implementation protocol(s). This tool, or set of tools, should focus on and capture data around the most common technical areas of health interventions, such as the Essential Package of Health Services (EPHS), vaccination campaigns, or demand creation campaigns. Finally, the Health Monitoring Expert will design a training (inclusive of training materials) and lead a Training of Trainers (TOTs), which will cascade down to LAMPS monitors based in Somalia.
    3. Responsibilities and activities
    · Review all donor and partner documentation (e.g. Business Case, Contract or Administrative Agreements, Proposals, Workplans, Approach papers or concept notes, M&E documents, etc.) for all DFID health programming in Somalia.
    · Meet with the DFID Advisors and key staff of the implementing partners (or consortium management units) and receive briefings on programme priorities, planning, challenges, and life cycle of programme and components, as well as supply chain and partner-specific scopes of work.
    · Liaise with LAMPS TPM team to become familiar with LAMPS TPM strategy, approach, methodologies and tools, as well as the TPM Analytical Framework and Activity Performance Index (API).
    · Working in close coordination with the TPM Lead, develop: DFID Health verification tool(s), accompanying implementation protocol tools, and guidance on data analysis and judgments.
    · Validate these tools and approach with relevant DFID staff and key implementing partner staff, revise as required. · Design and conduct a TOT on Health verification tools and protocols for TPM team members (i.e. Senior Monitors).
    4. Expected outputs and deliverables
    · One or more Health-specific verification tools and accompanying implementation and analysis protocols
    · A training design and materials on these tools and protocols · A completed TOT on the implementation of these verification tools and insights into potential findings from data analysis
    5. Reporting
    Although the Health Expert will work closely with the TPM Lead and his team, the Expert’s LOE and deliverables will be managed and quality assured by the LAMPS Team Lead.
    6. Estimated days
    Between now and 30 April 2017
    Approximately 20-22 days of Level of Effort (LOE)

  • Data Officer

    Data Officer

    ROLE SUMMARY
    The DO will have primary responsibility for the day-to-day administration of the LAMPS DP. The DO will coordinate with the LAMPS team (including the Learning, Third-Party Monitoring (TPM), and Technical Assistance (TA) components) to gather verification data from verification visits, support on cleaning it, and adding it to the live DP, updating visualisations and reporting for the DP users. Additionally, the DO will lead on training and capacity building DP users, both in person and through detailed documentation.
    The DO will work closely with the cross-component LAMPS team in Nairobi, and the DPM (not based in Nairobi) to produce the DP deliverables.
    LEVEL OF EFFORT & LOCATION
    Full-time, based in Nairobi, Kenya
    ACTIVITIES
    The DO’s work will be in the following areas:
    Technical (40%):
    be the primary day-to-day Administrator of the DP
    provide IT and technical support to data collection process including coding research tools, mobile device configuration, data transfers, Kobo Toolbox administration, user support
    contribute to data cleaning, analysis and QA of verification data in coordination with the TPM component
    support the Learning and TA components with data collection, analysis, storage and visualisation via the DP
    add quality assured data to the live platform and update visualisation dashboards
    user administration: Create and manage user roles and profiles, assign them to users
    Documentation (25%):
    lead on drafting and updating the ‘Training and Handover Manual’ for using the DP
    lead on drafting and updating the ‘Administrator Manual’ for DP administrators
    input to the DP ‘Product Specification Document’ (led by the DPM)
    User engagement & consortium collaboration (20%):
    proactively collect and collate feedback from DP users, make recommendations for new features and capabilities
    work flexibly with all LAMPS components (TPM, Technical Assistance, Learning) and the consortium partner responsible for developing the DP software
    Use the DP to support the learning component to solicit feedback on all LAMPS components
    Training and capacity building (15%):
    support TPM to train and support enumerators to use mobile data collection devices, including technical configuration and troubleshooting
    train and support DP users (DFID-S and IPs) to use the DP
    KEY COMPETENCIES
    Education:
    It is desirable that the DO holds a degree in a relevant discipline
    It is essential that the DO:
    is experienced administering digital services and databases
    has conducted digital training and capacity building (face-to-face and written)
    has data analysis experience
    is experienced in mobile data collection methodologies and services (eg Kobo Toolbox)
    is a strong writer (DP specification documentation, training & guidance manuals)
    is proactive, detail-orientated a good communicator and a proven team player
    has 2-4 year experience in similar roles
    It is desirable that the DO:
    is knowledgeable about digital data collection best practices
    has experience working as part of a geographically disperse team
    understands monitoring and evaluation (M&E) and survey design, coding
    has experience using & administrating data analysis software (Nvivo, SPSS)
    has experience working with government/donor clients (eg DFID)
    Languages:
    Written and oral fluency in English essential
    Language skills in Somali and/or Arabic desirable
    DELIVERABLES
    The DO will work closely with the DPM and will contribute to the development of the following deliverables:
    Beta DP
    Live DP and iterative improvements
    Training and guidance (written documents, presentations, remote support)
    REPORTING LINES
    The DO will report to and support the DPM
    The DO will update the Nairobi-based Programme Manager & Team Leader of progress

  • Technical Advisor Learning and Monitoring Programme in Somalia Learning Manager, Learning and Monitoring Programme in Somalia

    Technical Advisor Learning and Monitoring Programme in Somalia Learning Manager, Learning and Monitoring Programme in Somalia

    Scope of work
    The Learning Expert will provide short-term technical assistance during the Inception period of DFID’s Learning and Monitoring Programme in Somalia (LAMPS). The Learning Expert will be expected to take the lead in developing a learning strategy, inclusive of a framework with indicators, for LAMPS. He/she will be expected to provide technical guidance directly to the LAMPS Learning Manager and Learning Analyst in how best to manipulate, use, package, and share all the data LAMPS collects. In addition, he/she will work closely with the Team Leader, to develop guidance on procedures to improve LAMPS’ internal learning and learning within partners.
    Specific responsibilities include:
    Conduct a desk review of key learning from LAMPS’ predecessor programme (SMP I), as well the most up-to-date research on organisational learning, real-time learning within programmes, problem-driven iterative adaption, and change management.
    Consult with DFID-Somalia staff on their learning needs and requirements, interview DFID staff as required;
    In collaboration with each LAMPS sub-component, develop a learning framework for:
                o LAMPS and its sub-components (Verifications, Technical Assistance, Digital Platform)
                o DFID-Somalia implementing partners that are receiving M&E support from LAMPS (i.e. Verifications, M&E Technical Assistance);
    Within this learning framework, develop concise indicator reference sheets for indicators at each layer of learning;
    Identify and prepare guidance on learning products (e.g. biannual reports and presentations) that capture learning, best practices, and recommendations from LAMPS data.
    Criteria
    15-20 years of high-level programme management (COP, Programme Director, etc)
    At least 5+ of experience with change management, organisational learning, PDIA or Real-time Learning.
    No Somalia experience necessary, but FCAS experience greatly preferred.
    Must have worked on programming funded by DFID or USAID
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