Company Address: Address I&M Bank Tower, P.O. Box 30238 – 00100, Nairobi GPO, Kenya
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Branch Operations Manager-Rongai Branch
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ensure exceptions are acted upon…
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Cash Officer – Lavington Mall Branch Cash Officer – Gikomba Branch
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank’s policy, procedures and guidelines. This is done in addition…
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Branch Operations Manager Cash Officer Customer Service Officer Teller Back Office Officer Branch Manager
Purpose The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new…
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Talent Acquisition Senior Associate
PURPOSE: The role holder will be responsible for supporting the development and execution of the recruitment plan and management of the recruitment process in liaison with the Head of Talent Acquisition. PRIMARY RESPONSIBILITIES: Timely and accurate posting of jobs to internal/external websites and job boards; coordinate additional job advertising as requested on multimedia platforms; LinkedIn…
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Android Developer
Job Purpose: Engineers at iCube build products and services that impact the day to day lives of our customers and internal teams. Your contributions will ensure that tangible value is continuously delivered to the end users. A successful candidate will be expected to work closely with the product & design team to ensure timely delivery…
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Product Manager-Digital Lending
Job Purpose: The job holder will be responsible for leading the Product development of digital lending financial services to increase functionality, usage & transaction migration across the Online, Mobile and new to the world banking channels. The job holder will also be responsible for customer focused solutions that streamline credit processes through use of technology…
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Officer Complaints Handling Officer – Digital Lending Administration and Customer Experience Scheme Loan Administration Officer
Purpose: The role holder is responsible for reporting complaints directed to them, resolving at first contact where possible and ensuring Customers are updated on the status of their complaints and communicating the resolution of all complaints to customers in line with the CBK prudential guidelines and the I&M Bank Complaints Handling procedures. Key Responsibilities: Check…
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Manager, Debt Recovery Unit Customer On-Boarding Checker Android Developer Quality Analyst Associate, Treasury Operations
Purpose The purpose of this role is to engage in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior management. The role holder will carry out various initiatives and strategy towards recovery across all types of customers and involving various key stakeholders both external and internal including receivers/…
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Branch Operations Manager – LungaLunga Branch
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ensure exceptions are acted upon…
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Manager, Information Systems Audit
Job Purpose The role holder is responsible for delivering the annual information systems audit plan which focuses on integrity, confidentiality, and availability of information by ensuring appropriate security controls are in place as well as compliance to internal and external requirements. This role is responsible for ensuring that they advise the Deputy General Manager, Internal Audit on assurance…