Company Address: Address Ground Floor, Vienna Court, State House Crescent, off State House Avenue Nairobi, Kenya
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Claims Assistant
The Claims Assistant will be responsible for delivering PLAK’s promise to customers by processing benefits with humanity and empathy. The jobholder will apply their communication skills, accumulated industry experience and specific product knowledge to assess and guide customers through the payment of their policy benefits. He/She will be an ardent team player, and will be…
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Agency Training Consultant Agency Training Consultant- Mombasa Agency Training Consultant- Nakuru Agency Development Officer
`Role Context The main role is to facilitate the rapid build-up and quality of Prudential’s distribution capability through structured and practival training, coaching and mentoring of agents and agency leaders. The Agency Training Consultant will be expected to ensure that class learnings are re-enforced in the field and translate to Agent’s activity and productivity. Position…
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Agency Training Consultant Agency Training Consultant- Mombasa Agency Training Consultant- Nakuru Agency Development Officer
`Role Context The main role is to facilitate the rapid build-up and quality of Prudential’s distribution capability through structured and practival training, coaching and mentoring of agents and agency leaders. The Agency Training Consultant will be expected to ensure that class learnings are re-enforced in the field and translate to Agent’s activity and productivity. Position…
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Customer Experience Executive, Underwriting and Branch Operations Customer Experience Executive, Premium Administration
Role Context The Customer Experience Executive, Underwriting and Branch Operations will be responsible for ensuring policy issuance within stipulated timelines and in adherence to underwriting guidelines, effectively assessing risks and making prudent risk acceptance decisions. The role will also be responsible for ensuring all branch operations run smoothly through supporting the agency team with the…
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Claims Assistant Claims Analyst
Role Context The Claims Assistant will be responsible for delivering PLAK’s promise to customers by processing benefits with humanity and empathy. The jobholder will apply their communication skills, accumulated industry experience and specific product knowledge to assess and guide customers through the payment of their policy benefits. He/She will be an ardent team player, and…
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Customer Experience Executive, Claims
Role Context The Customer Experience Executive, Claims will be responsible for delivering PLAK’s promise to customers by processing benefits with humanity and empathy. The jobholder will apply their communication skills, accumulated industry experience and specific product knowledge to assess and guide customers through the payment of their policy benefits. He/ She will be an ardent…
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Group Business Officer
Role Context The Group Business Officer will be the key business development officer for our group business, acting as a liaison between PLAK and its corporate business partners – Agents, Brokers, Alternative Channels and Direct customers. Reporting to the Head of Corporate Business, the objective of the role will be achieved through partner and channel…
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Agency Development Officer
Role Context The main role is to facilitate the rapid build-up and growth of leadership capabilities and agent’s productivity through structured training, coaching and mentoring of agents and agency leaders. This role will be mainly field-based and the ADO is expected to work closely with Agency leaders and the training team to ensure that class…