Company Address: Address G4S plc 5th Floor, Southside 105 Victoria Street London SW1E 6QT United Kingdom

Compensation & Benefits Administrator

Reporting to the Compensation and Benefits manager, the Compensation & Benefits Administrator will conduct all administrative duties associated within the Compensation & Benefits department. This will include effectively administer various benefit schemes including but not limited to; G4S Health scheme, Pension scheme; NSSF; NHIF; Group life & Group Personal Accident covers; Education Trust Fund, providing expatriate support services and generation of reports for submission to the local and region office and for decision making.
Responsibilities
Effective administration of G4S Health scheme

Maintain medical membership list by ensuring that all eligible employees are registered with the scheme and all notifications on medical additions and deletions are sent out to the insurer on time and conduct quarter reviews on the membership list
Facilitate issuance of medical cards and provide guidance and advice on medical cover issues to members
Coordinate with the insurance on appointment of service providers and ensure that are within staff reach based in all G4S locations country wide and that their services are efficient
Facilitate efficient management of member benefit utilization to the benefit of the member and company
Coordinate and prepare reports on member benefit utilization/expenditure & contributions
Coordinate member education – quarterly and processing of member claims for reimbursement
Facilitate timely payment of medical contributions and management fees for the service provider
Liaison person between the service provider member and employer

Effective administration of G4S Pension schemes

Administration and management of the Defined Benefit and Defined Contribution Pension schemes in line with the Scheme Trust Rules Deed and the RBA Act
Maintain the membership list by ensuring that all eligible members are duly registered with the scheme
Facilitate and coordinate timely payment of pension contributions
Coordinate quarterly meetings for trustees
Prepare and coordinate the Annual General Meetings
Administer the member benefit payments process for members on separation from the company
Facilitate pension welfare issues (payment of school fee for ex pensioners)
Facilitate audit process for the pension schemes
Provide trust secretary roles as provided for in the Trust Rule Deed and RBA Act

Effective administration Group life & Group personal accident covers

Administration of Group Personal Accident covers (GL and GPA) by ensuring all management accidents are reported to the insurer
Liaise with insurance providers for provision of Group Life and Group Personal Accident cover for management staff
Coordinate member health examination on renewal of cover
Facilitate the claim processing and registration of all eligible members.
Facilitate timely payment of insurance premiums
Liaison person between the employer and the service provider

Effective administration of G4S Kenya Education Trust fund

Administration and Management of G4S Education Trust Fund that is sponsored by the company
Organize annual fund draws and Coordinate payment of the winners
Arrange and attend quarterly meetings to monitor and receive updates from the fund managers
Provide administrative support to the trust as per the trust deed and rules of the trust
Facilitate audit of the trust, quarterly reports.

Manage timely and effective reporting

Prepare monthly HR KPI report
Variance reporting between BPC, WFP, Org charts and Payroll
Prepare monthly reports on Joiners & Leavers and leave reports
Coordination of NSSF and NHIF data quality reports
Participate in the in the Annual Pay Review exercise

Manage expatriates documentation support

Facilitate the process of obtaining work permit, special passes, dependent passes and renewal where needed
Follow up for endorsement of the work permits
Liaise with the immigration department on provision of advice regarding different travel requirements for expatriates
Prepare & coordinate cancellation of work permits documentation

Support Organization Design

Support Organization Design reviews and WFP
Ensure updated JD’s for all existing positions
Manage approvals of Job Request Forms (JRF’s)
Participate in internal and external benchmarking reviews

Ideal candidate:
Knowledge and Qualifications

Bachelor’s degree in Human Resources or relevant field
National Diploma in Human Resources and/or Certified Human Resources Professional
Accounting qualification is desirable
Kenya Labor market and legislation knowledge

Experience

Two to five years in Human Resources Management in a large business dealing with unionized employees

Technical Skills

Financial Acumen
Conflict Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products

Behavioural Skills – Support

Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Sharing and co-operating

Apply via :

www.linkedin.com

October 28, 2024
Employee Relations Manager Learning and Development Manager

Reporting to the Regional Human Resource Director (East Africa Cluster), the Employee Relations Manager shall provide coordination of Employee Relations matters to the business at all levels. The manager will also facilitate negotiations and consultations with formal union, labour office and Employee Associations on behalf of G4S Kenya with a view to achieving positive outcomes and broad agreement to proposals which meet the business objectives.
Responsibilities

Monitor Compliance of the Disciplinary Policy across the business by all the Line Managers
Continuously update the Disciplinary Policy to ensure it meets all the Legislative changes relating to Employment Law as is amended from time to time by the government
Effectively communicate/train new line managers on the disciplinary policy as and when required
Monitor threats to industrial peace for appropriate management intervention
Maintain an environment sound for smooth business operations by proactively seeking feedback through engagement meetings
Investigate all the speak out issues as and when they are reported and give feedback to the management and the employees
Continuously cascade information on the use of the forum to all the employees and their representatives
Coordinate all litigations arising out of employer/employee relationship with ARO
Provide necessary back up information to aid in court proceedings
Provide evidence in court as and when required
Coordinate internal witnesses to ensure they attend court proceedings when required
Proactively manage all employees disputes with the union and the Labour Ministry
Ensure quick resolution of employee disputes with the union & Labour Ministry by providing back up information to support company’s position
A robust plan to ensure meetings with frontline employees is continuously in place throughout the year
Ensure separation letters for all employees leaving the business involuntarily meet the threshold as required under the Employment Act 2007

Ideal candidate:
Knowledge and Qualifications

A Bachelors degree in Business Management or Human Resources Management (Human Resources related subjects compulsory )
Understanding of the Kenya market and legislation

Experience

5 – 8 years in Human Resources Management in a large business dealing with unionized employees
Exposure to Management of Employee Relations in a busy work environment

Technical Skills

Financial Acumen
Conflict Management
Negotiation Skills
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products

Behavioural Skills – Management

Awareness of the marketing environment
Delivering strategy
Driving change
Leading people
Delivering performance
Working with complexity
Managing professionally
Customer thinking
Collaborating and Co-operating

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Compensation Benefits Administrator

Reporting to the Compensation and Benefits manager, the Compensation & Benefits Administrator will conduct all administrative duties associated within the Compensation & Benefits department. This will include effectively administer various benefit schemes including but not limited to; G4S Health scheme, Pension scheme; NSSF; NHIF; Group life & Group Personal Accident covers; Education Trust Fund, providing expatriate support services and generation of reports for submission to the local and region office and for decision making.
Responsibilities
Effective administration of G4S Health scheme

Maintain medical membership list by ensuring that all eligible employees are registered with the scheme and all notifications on medical additions and deletions are sent out to the insurer on time and conduct quarter reviews on the membership list
Facilitate issuance of medical cards and provide guidance and advice on medical cover issues to members
Coordinate with the insurance on appointment of service providers and ensure that are within staff reach based in all G4S locations country wide and that their services are efficient
Facilitate efficient management of member benefit utilization to the benefit of the member and company
Coordinate and prepare reports on member benefit utilization/expenditure & contributions
Coordinate member education – quarterly and processing of member claims for reimbursement
Facilitate timely payment of medical contributions and management fees for the service provider
Liaison person between the service provider member and employer

Effective administration of G4S Pension schemes

Administration and management of the Defined Benefit and Defined Contribution Pension schemes in line with the Scheme Trust Rules Deed and the RBA Act
Maintain the membership list by ensuring that all eligible members are duly registered with the scheme
Facilitate and coordinate timely payment of pension contributions
Coordinate quarterly meetings for trustees
Prepare and coordinate the Annual General Meetings
Administer the member benefit payments process for members on separation from the company
Facilitate pension welfare issues (payment of school fee for ex pensioners)
Facilitate audit process for the pension schemes
Provide trust secretary roles as provided for in the Trust Rule Deed and RBA Act

Effective administration Group life & Group personal accident covers

Administration of Group Personal Accident covers (GL and GPA) by ensuring all management accidents are reported to the insurer
Liaise with insurance providers for provision of Group Life and Group Personal Accident cover for management staff
Coordinate member health examination on renewal of cover
Facilitate the claim processing and registration of all eligible members.
Facilitate timely payment of insurance premiums
Liaison person between the employer and the service provider

Effective administration of G4S Kenya Education Trust fund

Administration and Management of G4S Education Trust Fund that is sponsored by the company
Organize annual fund draws and Coordinate payment of the winners
Arrange and attend quarterly meetings to monitor and receive updates from the fund managers
Provide administrative support to the trust as per the trust deed and rules of the trust
Facilitate audit of the trust, quarterly reports.
Manage timely and effective reporting
Prepare monthly HR KPI report
Variance reporting between BPC, WFP, Org charts and Payroll
Prepare monthly reports on Joiners & Leavers and leave reports
Coordination of NSSF and NHIF data quality reports
Participate in the in the Annual Pay Review exercise

Manage expatriates documentation support

Facilitate the process of obtaining work permit, special passes, dependent passes and renewal where needed
Follow up for endorsement of the work permits
Liaise with the immigration department on provision of advice regarding different travel requirements for expatriates
Prepare & coordinate cancellation of work permits documentation

Support Organization Design

Support Organization Design reviews and WFP
Ensure updated JD’s for all existing positions
Manage approvals of Job Request Forms (JRF’s)
Participate in internal and external benchmarking reviews

Ideal candidate:
Knowledge and Qualifications

Bachelor’s degree in Human Resources or relevant field
National Diploma in Human Resources and/or Certified Human Resources Professional
Accounting qualification is desirable
Kenya Labor market and legislation knowledge

Experience

Two to five years in Human Resources Management in a large business dealing with unionized employees

Technical Skills

Financial Acumen
Conflict Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products

Behavioural Skills – Support

Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Sharing and co-operating

About G4S
G4S is a leading global integrated security company specializing in the provision of security products, services and solutions. The company was recently acquired by Allied Universal creating the world’s leading security service provider with operations in 85 countries and a workforce of over 800,000 employees. We specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.

Apply via :

www.linkedin.com

October 28, 2024
Finance Director – Kenya

Package
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice
Job Introduction
Reporting to Managing Director Kenya, the Finance Director coordinates the provision of effective financial information and support services in compliance with local legislation and Company policies and procedures.
Responsibilities:
1. Ensure business compliance with Company Financial policies in respect of budget processes.

Preparation and timeous submission of the Country’s annual budget for the Regional Office approval, conforming to defined budget guidelines and principles.
Maintenance of expenditure within approved levels by ensuring compliance with budgetary control procedures.

2. Ensure business compliance with Company accounting and administrative practices, in conformance with legislation and generally accepted accounting practice.

Timeous and accurate processing of decentralized accounting transactions on the G4S ERP system, maintaining accurate and detailed records with supporting source documentation.
Management of the Accounts Receivable function, implementing effective credit control measures to ensure that cash flow is maximized.
Preparation and timeous submission of accurate forecasts of monthly results, facilitating implementation of proactive measures to obviate unacceptable outcomes.
Analysis and evaluation of monthly accounts, reviewing actual performance against budget, identifying trends and highlighting variances, providing accurate management information to the Managing Director.
Implementation of cost saving initiatives
Effective coordination of litigation, insurance and other claims.
Development of the business’ Finance department personnel through effective management of subordinate personnel in terms of: Performance Management, Skills Development and Career path planning
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

Ideal candidate:
Knowledge and Qualifications

Relevant Business degree in Financial Management or Accounting (postgraduate degree highly advantageous)
Qualified Chartered Accountant
Experience and knowledge within East Africa would be advantageous

Experience

Over 10 years’ post qualification experience in a business and / or operational senior management position
At least 5 years’ experience managing a Finance function, e.g. Finance Director/ Head of Finance
Experience within a corporate entity or multinational and the relevant reporting in this environment would be advantageous
Experience within the security, services or logistics environment would be preferred
Experience with US GAAP would be an added advantage
East Africa experience would be advantageous

Technical Skills

Financial Acumen
Conflict Management
Negotiation
Bidding and Tendering
Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Knowledge and experience of ERP system(s)
Google suite of products

Behavioral Skills – Leadership

Shaping the market environment
Setting strategic direction
Creating change and innovation
Engaging and inspiring people
Driving superior performance
Simplifying the complex

Apply via :

www.linkedin.com

October 28, 2024
Supervisor – Manned Security ( Motorbike Riding Skills Required) Security Guard – Warehouse section

JOB INTRODUCTION:
Reporting to the Customer Service Manager / Operations Manager, the MSS Supervisor will ensure the physical presence of the Security Officers at their respective posts and implement the labour efficiency controls. The job holder will also promote conducive work relationships, proper customer service levels and champion Health and Safety at the work place.
ROLE RESPONSIBILITY:
Ensure the physical presence of Security Officers at respective posts

Confirm that all posts under his/her jurisdiction are adequately manned as per the contract requirement in terms of correct number and rank
Confirm that the Security Officers are physically fit and in a sober state of mind when reporting on duty
Ensure Security Officer signs on time posting sheets to confirm presence
Confirm that Security Officers report on time and do not leave their posts uncovered

Ensure proper turn out of Security Officers

Inspect that all equipment is present and serviceable as per the site requirements (as listed in the site instructions).
Inspect the appearance of the Security Officers to confirm that they are smartly dressed in full G4S uniform

Implement labour efficiency controls

Accurately capture time and attendance in the posting sheets
Implement the Security Officers’ duty roster and ensure that Security Officers take their weekly off duties and annual leave as scheduled
Ensure that posts and assignments are optimally covered with the right numbers of security officers and ranks

Promote conducive work relationship

Hold brief/debrief sessions with Security Officers regularly and facilitate conflict resolution among the Security Officer force
Discuss any problems / issues with the security officers and provide feedback regarding previous issues raised.
Escalate any unresolved problems/ issues to the Customer Services Manager (CSM) in a timely manner.
Ensure high level of staff motivation and performance that meets G4S standards

Champion health and safety in work environment

Perform a site walkthrough to identify hazards and appropriate controls. Hazards that cannot be immediately resolved should be noted and escalated to the Customer Services Manager (CSM).
Review the site risk assessment / perform an audit once a month. Any changes to existing risks, or any new risks, should be noted and escalated to the Customer Services Manager (CSM).
Ensure that all assignments in the area have post instructions and emergency procedures
Ensure strict compliance with the G4S golden rules, minimum standards and all related policies
Implement health and safety initiatives at the lowest level
Report incidents to the CSM in a timely manner
Ensure that there is a fatigue management plan is in place where necessary e.g rotatio

THE IDEAL CANDIDATE:
Knowledge and Qualifications

Kenya Certificate of Secondary Education or its equivalent
Be literate to the extent of reading and understanding printed regulations, detailed assignment instructions, training instructions and be able to compose reports that convey complete information
Riding Skills – At least 5 years active riding experience with a clean license.

At least 5 years’ experience in security operations
Technical Skills

Basic Microsoft Word
Basic Microsoft Excel

Behavioural Skills – Support

Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Motor vehicle Mechanic – Central Workshop

Job Introduction

Reporting to the Workshop Supervisor, the Motor vehicle Mechanic – Central Workshop conducts repairs and maintenance of G4S Kenya Motor vehicles in Nairobi and its environs ensuring we maintain our availability up to 98% limit.

Role Responsibility

Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.
Adhere to 98% vehicle availability policy
Conduct accurate vehicle repairs and maintenance ensuring zero repeat jobs which ensures safe to use vehicles.
Ensure reduced vehicle costs and vehicle downtime
Ensure that only quality spares are fitted into the motor vehicles and comprehensive repairs are done.

The Ideal Candidate

Knowledge and Qualifications

Tertiary education in motor vehicle repairs.

Trade test Grade II and above

3 years and above of practical mechanical work

Technical Skills

Engineering Trade Qualification

Behavioural Skills – Support

Result oriented
Attentive to detail
Punctual
Team player

Apply via :

careers.g4s.com

October 28, 2024
Credit Officer Revenue Officer

Basic Salary
Medical Benefit
Pension Scheme
Group Life & Personal Accident Cover
JOB INTRODUCTION:
Reporting to the Credit Control Supervisor, the Credit Control Officer will be responsible for the maintenance of monthly cash collections performance as per set target and carrying out credit account administration activities as per credit control process.
ROLE RESPONSIBILITY:
1. Cash Collections

Achieve 100% cash collections as per monthly target based on portfolio allocated.
Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

2. Days Sales Outstanding Management

Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

3. Credit Accounts Administration

Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
Ensure that debt collection activities are done as per credit control process and policy.

4. Credit Control Documentation

Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies

THE IDEAL CANDIDATE:
Knowledge and Qualifications

Bachelor’s Degree in Business Management or Numerical Field
Kenya market
Kenya legislation

Experience

Two to three years in credit control management related assignment

Technical Skills

Financial Acumen
Conflict Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Assistant Operations Manager – Courier Administrator – Easy Roster

Job Introduction

Reporting to the Operations Manager, the Assistant Operations Manager is responsible for overall management of Courier operations at the branch including receiving of Route Vehicles from Nairobi & Western Circuit, offloading, Sorting, raising the delivery sheets, handing over to the delivery team and making sure that on time deliveries done within the agreed Service Levels Agreements.

The job holder will also be responsible for dispatching the Route Vehicles to Nairobi & Western Circuit within the agreed Service Level Agreement after tallying and loading all the items that have been collected within course of the operations.

Role Responsibility

Ensures safety first policy at the work place all the time
Maintains an updated branch safety file
Organizes a daily frontline staff parade to get staff feedback, communicate safety information, processes and procedures review and any management information
Maintains an updated Daily parade minutes book and escalates in writing all staff concerns to the Operations manager within the first one hour of receipt of such concerns
Deploys staff optimally and ensures all assignments are well covered at all times
Ensures full compliance of courier Processes and procedures and reports in writing all violations on time to the Team leader compliance. Ensures all shift staff reporting and fall-out timings are observed
Receives and confirms seal for all incoming route vehicles
Ensures shift plan timings are observed- sorting- raising delivery sheets- Handing over- deliveries
Ensures proper handling of customer shipments to eliminate damages losses and pilferages
Ensures delivery vehicles leave the Hub at the agreed time
Ensure 100% deliveries are done within the set Service Level Agreements
Reconciles 100% of day’s deliveries at the end of each shift timing and hands over day’s updates and, daily reconciliation report to Team leader compliance at the end of shift
Deals with customers complain effectively and escalate any complex and unresolved inquires and complains within the first 15 minutes
Performs periodic staff Performance appraisal and keeps updated performance records for all staff under his shift
Ensures proper route planning and scheduling for cost effective and timely deliveries
Prepare service monitoring reports for all assigned key customers
Investigates incidents and accidents which fall within the shift and files updated corrective action reports
Prepares weekly reports on frontline staff feedback and competitor activities
Debt collection and Management on the assigned set of customers to keep them within approved credit terms
Additionally receive and confirm that all incoming items are accompanied by respective waybills
Ensure route vehicle to Nairobi and upcountry branches leave the hub at the agreed time

Qualifications

The Ideal Candidate:

Bachelor’s degree with at least 5 years of experience working with operation, maintenance and administration of fleet.
In-depth knowledge of fleet management solutions (preferably ROADBASE), fleet scheduling
Thorough knowledge of transport management systems and operations scheduling
Basic training in motor vehicle maintenance.

Experience

Minimum 5 years managing fleet administration
Excellent communication and IT skills
Proven record in managing revenue, costs and profitability

Competencies

Leading people
Delivering performance
Managing professionally.
Collaborating and Cooperating
Must be able to work under pressure and for long hours
Must be able to work under minimum supervision
Driving Change

Skills

Fluency in English
Written communication skills, at a high proficiency level
Verbal communication skills, at a high proficiency level for English would be desired.
Computer proficiency especially in MS Office Suite

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Security Operations Center ( SOC) Supervisor

Job Introduction

Reporting to Security Operations Center (SOC) manager, the shift Supervisor supports the Bank’s Security in managing Security Operations Services.

Role Responsibility

Manages and supervises management and daily staff to ensure access control, visitor support, and alarm response and dispatch operations are being executed in full compliance with contract requirements.
To works in collaboration with the Regional Lead & SOC Managers, and Shift Supervisors to ensure all contract obligations are met.
Supervises Security Control Center operations to include: Access Control/Response/Circulation Enforcement, Badge Administration, and Common Access Card Administration.
Ensure all security personnel are properly trained and capable of conducting primary duties at the SOC.
Provide first response & assessment of emergency situations (First aid, Adult CPR, external defibrillator certifications)
Conduct security inspections, respond to alarms, incidents and emergencies and provide assistance as required
Includes all other tasks as in SOC operator’s responsibilities to be provided and managed as and when required.

The Ideal Candidate

High school diploma or equivalent required. Bachelor’s degree preferred.
Training or experience in an operations/law enforcement dispatch center preferred.
Above average computer proficiency.
Excellent verbal and communication skills.
Strong analytical and problem-solving capabilities.
Self-motivated and comfortable working without direct supervision.
Comfortable in a team environment.
Ability to multi-ask while remaining detail oriented.
Strong decision-making ability during emergency situations.
Must be able to speak clearly while providing guidance during emergencies.
Able to work and communicate effectively with all levels of leadership.
Must pass pre-employment criminal and financial background checks.
Must pass pre-employment drug screening.
Good working knowledge of Microsoft Office tools and enterprise access control and alarm monitoring systems; previous experience with Lenel OnGuard System is highly preferred
Self-motivated, curious, knowledgeable about news and current events
An in-depth knowledge of protective security, fire protection, information security, crisis management, local rules and regulations setup by authorities in Africa and its adherence.
A thorough understanding of the bank’s business and all type permits / licensees
Comprehensive knowledge of bank business and how to identify and measure risks.
Project management and presentation skills with the ability to facilitate critical decisions.
The ability to analyse complex situations and translate these into concise written communication.
The ability to work independently under tight deadlines and with high degree of initiative.
Understanding of lease negotiation process
Effective interpersonal skills, influencing teams and diplomacy to achieve program outcomes
Intelligent client capability to translate between business and technical objectives

Apply via :

careers.g4s.com

October 28, 2024
Assistant Operations Manager – Courier

JOB INTRODUCTION:

Reporting to the Operations Manager, the Assistant Operations Manager is responsible for overall management of Courier operations at the branch including receiving of Route Vehicles from Nairobi & Western Circuit, offloading, Sorting, raising the delivery sheets, handing over to the delivery team and making sure that on time deliveries done within the agreed Service Levels Agreements.

The job holder will also be responsible for dispatching the Route Vehicles to Nairobi & Western Circuit within the agreed Service Level Agreement after tallying and loading all the items that have been collected within course of the operations.

ROLE RESPONSIBILITY:

Ensures safety first policy at the work place all the time
Maintains an updated branch safety file
Organizes a daily frontline staff parade to get staff feedback, communicate safety information, processes and procedures review and any management information
Maintains an updated Daily parade minutes book and escalates in writing all staff concerns to the Operations manager within the first one hour of receipt of such concerns
Deploys staff optimally and ensures all assignments are well covered at all times
Ensures full compliance of courier Processes and procedures and reports in writing all violations on time to the Team leader compliance. Ensures all shift staff reporting and fall-out timings are observed
Receives and confirms seal for all incoming route vehicles
Ensures shift plan timings are observed- sorting- raising delivery sheets- Handing over- deliveries
Ensures proper handling of customer shipments to eliminate damages losses and pilferages
Ensures delivery vehicles leave the Hub at the agreed time
Ensure 100% deliveries are done within the set Service Level Agreements
Reconciles 100% of day’s deliveries at the end of each shift timing and hands over day’s updates and, daily reconciliation report to Team leader compliance at the end of shift
Deals with customers complain effectively and escalate any complex and unresolved inquires and complains within the first 15 minutes
Performs periodic staff Performance appraisal and keeps updated performance records for all staff under his shift
Ensures proper route planning and scheduling for cost effective and timely deliveries
Prepare service monitoring reports for all assigned key customers
Investigates incidents and accidents which fall within the shift and files updated corrective action reports
Prepares weekly reports on frontline staff feedback and competitor activities
Debt collection and Management on the assigned set of customers to keep them within approved credit terms
Additionally receive and confirm that all incoming items are accompanied by respective waybills
Ensure route vehicle to Nairobi and upcountry branches leave the hub at the agreed time

THE IDEAL CANDIDATE:

Qualifications

Bachelor’s degree with at least 5 years of experience working with operation, maintenance and administration of fleet.
In-depth knowledge of fleet management solutions (preferably ROADBASE), fleet scheduling
Thorough knowledge of transport management systems and operations scheduling
Basic training in motor vehicle maintenance.

Experience

Minimum 5 years managing fleet administration
Excellent communication and IT skills
Proven record in managing revenue, costs and profitability

Competencies

Leading people
Delivering performance
Managing professionally.
Collaborating and Cooperating
Must be able to work under pressure and for long hours
Must be able to work under minimum supervision
Driving Change

Skills

Fluency in English
Written communication skills, at a high proficiency level
Verbal communication skills, at a high proficiency level for English would be desired.
Computer proficiency especially in MS Office Suite

Benefits

Basic Salary
Pension Scheme
Medical Insurance
Group Personal Accident Cover

Apply via :

careers.g4s.com

October 28, 2024