Jobs Kenya

Company Address: Address G4S plc 5th Floor, Southside 105 Victoria Street London SW1E 6QT United Kingdom

  • Credit Control Supervisor

    Credit Control Supervisor

    Job description
    Job Introduction
    Role Responsibility

    Cash Collections

    Achieve 100% cash collections as per monthly target based on portfolio allocated.
    Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
    Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
    Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

    Days Sales Outstanding Management

    Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
    Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
    Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

    Credit Accounts Administration

    Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
    Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
    Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
    Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
    Ensure that debt collection activities are done as per credit control process and policy.

    Credit Control Documentation

    Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
    Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
    Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
    Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies.

    Performance Management

    Supervise assigned credit control officers and ensure optimal performance is achieved.
    Provide monthly performance monitoring reports for the assigned credit control officers.

    Bad Debt Management

    Put recovery controls in place that ensures that overdue amount for assigned team portfolio do not get into bad debt category.
    Contribute to P&L improvement by maintaining monthly bad debt recovery of 5% of bad debt for the assigned team portfolio.
    Preparation of bad debt related reports e.g. provision for the team portfolio and presentation of the same during bad debt meetings.

    The Ideal Candidate
    Knowledge and Qualifications

    Bachelor’s Degree in Business Management or Numerical Field
    Kenya market
    Kenya legislation
    Two to three years in credit control management related assignment

    Technical Skills

    Financial Acumen
    Conflict Management
    Negotiation
    Microsoft Word – Intermediate level
    Microsoft Excel – Intermediate level (Advance level are advantageous)
    Microsoft PowerPoint – Basic level
    ERP system(s)
    Google suite of products

    Behavioural Skills – Support

    Understanding the organizational environment
    Understanding the organisation’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating

  • Engine Mechanic Central Workshop

    Engine Mechanic Central Workshop

    Job Responsibilities
    Safety Performance

    Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
    Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.

    Operational excellence

    Adhere to 98% vehicle availability
    Accurate vehicle engine repairs ensuring zero repeat jobs which ensures safe to use vehicles.

    Cost Leadership

    Reduced vehicle costs
    Ensure that only quality spares are fitted into the motor vehicles engines and comprehensive repairs are done.
    Reduced vehicle downtime

    Qualifications

    Tertiary education in motor vehicle repairs.
    Trade test Grade I and above
    5 years and above of practical engine repair work
    Engineering Trade Qualification
    Result oriented
    Attentive to detail
    Punctual
    Team player

  • Credit Administrator

    Credit Administrator

    G4S in Africa:
    G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.
    Job Responsibilities 
    Bank Statements Review

    Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up.

    Receipt Administration

    Allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager.
    Escalate summary of pending allocations to Credit Administration Manager for Remittance Advises follow up on a daily basis.
    Ensure that pending receipts are allocated within 48hrs from the time of receipts.
    Ensure that all notifications for cheque collections are effected within 48hrs.

    Reconciliation and Reporting

    Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis.
    Carry out periodic reconciliation between GL & AR.
    Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager.
    Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date

    Direct Debits Receipts Administration

    Run periodic ( weekly) direct debit report and ensure that funds are allocated as per bank generated direct debit report.
    Monitor direct debit accounts arrears and ensure that such accounts are suspended at 60 days.
    Book at least 5 additional direct debits accounts per month.
    Follow up on unpaid direct debits and ensure that appropriate actions as per credit process are taken to recover.

    Customer Service & General Administration

    Collate customer queries and assign appropriate staff within the department for quick resolution.
    Provide feedback to both internal and external customers on queries raised within 24hrs.
    Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure.
    Track in and outflow of documents within and outside the department.
    Maintain special filling system for key customers documents as well as other departmental administrative documents.
    Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained.

    Qualifications 

    Tertiary education in Business Management or Numerical Field. Degree are advantageous
    Kenya market
    Kenya legislation
    Two to five years in Data and contract management related assignment
    Enter the number of years in the required specialism

  • Engine Mechanic Central Workshop Credit Administrator

    Engine Mechanic Central Workshop Credit Administrator

    Role Responsibility:
    Safety Performance

    Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
    Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.

    Operational excellence

    Adhere to 98% vehicle availability
    Accurate vehicle engine repairs ensuring zero repeat jobs which ensures safe to use vehicles.

    Cost Leadership

    Reduced vehicle costs
    Ensure that only quality spares are fitted into the motor vehicles engines and comprehensive repairs are done.
    Reduced vehicle downtime

    The Ideal Candidate:
    Knowledge and Qualifications

    Tertiary education in motor vehicle repairs.

    Trade test Grade I and above

    5 years and above of practical engine repair work

    Technical Skills

    Engineering Trade Qualification

    Behavioural Skills – Support

    Result oriented
    Attentive to detail
    Punctual
    Team player

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