Company Address: Address G4S plc 5th Floor, Southside 105 Victoria Street London SW1E 6QT United Kingdom

  • Courier Supervisor – Kenya

    Courier Supervisor – Kenya

    Job Introduction:
    Reporting to the Assistant Operations Manager/Logistics Manager – G4S Kenya Courier Solutions, the Logistics Supervisor coordinates the provision of contractual and ad hoc courier Logistics services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality;oversees the shipping and delivery of materials and warehouse personnel.Managing the loading of trucks, setting up delivery routes and unloading of material.
    Responsibilities

    Schedule shipment Deliveries.
    Booking for collections; Order, pick, pack, ship and reverse logistics
    Build relationships with customers
    Maintain warehouse/Courier Inventory -Support inventory management consisting of reconciling and maintaining of collections and deliveries of customer materials.
    Managing and maintaining good client relations based on service delivery, continuous improvement, value add and effective reporting of operations
    Support simplification and standardization of processes to accelerate logistics and enhance efficiencies.
    Lead subordinates to develop, articulate and maintain logistics processes and documentation.
    Implement contractual agreements to ensure effectiveness and efficiency of service delivery as per Service Level Agreement.

    Qualifications

    Understanding planning, shipping, warehouse management and inventory systems
    Managing daily routes/schedules of shipments and deliveries
    Tracking the progress of shipments
    Knowing all aspects of warehouse operations
    Reviewing inventory needs and keeping adequate stock
    Over Five years’ relevant work experience
    Three years’ experience in operations management
    Exposure to Courier Operations is a distinct advantage

    Competencies

    Leading people
    Delivering performance
    Managing professionally.
    Collaborating and Cooperating
    Must be able to work under pressure and for long hours
    Must be able to work under minimum supervision
    Driving Change

    Skills

    Fluency in English
    Written communication skills, at a high proficiency level
    Verbal communication skills, at a high proficiency level for English would be desired.
    Computer proficiency in MS Office Suite

  • Sales and Accounts Executive

    Sales and Accounts Executive

    G4S is the leading global integrated security company specializing in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. We specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
    G4S in Africa:
    G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.
    Role Responsibility:

    Effective Selling and account management of G4S Integrated Secure Solutions
    Managing of individual pipeline & forecasting.
    Promotes/sells/secures orders from existing customers through a relationship-based approach.
    Acquire new sales within the assigned territory
    Initiates and coordinates development of action plans to penetrate new markets.
    Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
    Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
    Conduct Market surveys and develop appropriate solutions to meet customer needs.
    Implement account organic growth strategies and ensure achievement of revenue set targets.
    Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
    Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
    Provide proposals, quotations and presentations to customers.
    Meet sales targets as per Key Performance Indicators:

    Daily sales meeting
    Daily Calls
    Daily Emails
    Daily Proposals

    Maintains regular customer contact and communication by utilizing daily planned call cycles and scheduling daily meetings with existing and potential clients
    Participate in sales campaigns, sales drive activities.
    Effective Account Management

    Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
    Build meaningful internal and external relationships.
    Liaise with operations to ensure timely delivery of service and product.
    Identifies opportunity by translating our products and services into value for customers
    Have detailed G4S product/service knowledge.
    Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.

    Effective reporting on Sales and Marketing activities
    Preparation and submission of monthly reports:

    Sales planner – weekly
    Sales performance report – Weekly
    Sales Activity Tracker – daily
    Provide Sales Manager with accurate information on new and lost business as required.
    Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
    Effectively makes use of Salesforce and other systems to enhance delivery.
    Any other report as will be required by the Sales Manager

    Ensure Health & Safety Compliance

    Have knowledge of the company’s Health & Safety Standards
    Ensure compliance of Health & Safety Policy.

    The Ideal Candidate:
    Knowledge and Qualifications

    Degree in Sales & Marketing

    Higher diploma in other business related field will be advantageous

    Knowledge of the Kenyan market
    Proven track record in previous employment
    A valid Driver’s License with a minimum of two years continuous driving experience

    Experience

    2 years in a Service Industry or FMCG
    Experience in working in fast paced target driven environment

    Technical Skills

    Basic and Soft Selling Skills
    MS -Office
    Planning and Management Skills
    Presentation Skills

    Behavioral Skills – Support

    Understanding the organizational environment
    Understanding the organization’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating
    Demonstrate high Sales drive

  • Credit Control Supervisor

    Credit Control Supervisor

    Job description
    Job Introduction
    Role Responsibility

    Cash Collections

    Achieve 100% cash collections as per monthly target based on portfolio allocated.
    Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
    Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
    Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

    Days Sales Outstanding Management

    Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
    Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
    Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

    Credit Accounts Administration

    Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
    Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
    Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
    Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
    Ensure that debt collection activities are done as per credit control process and policy.

    Credit Control Documentation

    Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
    Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
    Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
    Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies.

    Performance Management

    Supervise assigned credit control officers and ensure optimal performance is achieved.
    Provide monthly performance monitoring reports for the assigned credit control officers.

    Bad Debt Management

    Put recovery controls in place that ensures that overdue amount for assigned team portfolio do not get into bad debt category.
    Contribute to P&L improvement by maintaining monthly bad debt recovery of 5% of bad debt for the assigned team portfolio.
    Preparation of bad debt related reports e.g. provision for the team portfolio and presentation of the same during bad debt meetings.

    The Ideal Candidate
    Knowledge and Qualifications

    Bachelor’s Degree in Business Management or Numerical Field
    Kenya market
    Kenya legislation
    Two to three years in credit control management related assignment

    Technical Skills

    Financial Acumen
    Conflict Management
    Negotiation
    Microsoft Word – Intermediate level
    Microsoft Excel – Intermediate level (Advance level are advantageous)
    Microsoft PowerPoint – Basic level
    ERP system(s)
    Google suite of products

    Behavioural Skills – Support

    Understanding the organizational environment
    Understanding the organisation’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating

  • Engine Mechanic Central Workshop

    Engine Mechanic Central Workshop

    Job Responsibilities
    Safety Performance

    Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
    Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.

    Operational excellence

    Adhere to 98% vehicle availability
    Accurate vehicle engine repairs ensuring zero repeat jobs which ensures safe to use vehicles.

    Cost Leadership

    Reduced vehicle costs
    Ensure that only quality spares are fitted into the motor vehicles engines and comprehensive repairs are done.
    Reduced vehicle downtime

    Qualifications

    Tertiary education in motor vehicle repairs.
    Trade test Grade I and above
    5 years and above of practical engine repair work
    Engineering Trade Qualification
    Result oriented
    Attentive to detail
    Punctual
    Team player

  • Credit Administrator

    Credit Administrator

    G4S in Africa:
    G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.
    Job Responsibilities 
    Bank Statements Review

    Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up.

    Receipt Administration

    Allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager.
    Escalate summary of pending allocations to Credit Administration Manager for Remittance Advises follow up on a daily basis.
    Ensure that pending receipts are allocated within 48hrs from the time of receipts.
    Ensure that all notifications for cheque collections are effected within 48hrs.

    Reconciliation and Reporting

    Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis.
    Carry out periodic reconciliation between GL & AR.
    Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager.
    Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date

    Direct Debits Receipts Administration

    Run periodic ( weekly) direct debit report and ensure that funds are allocated as per bank generated direct debit report.
    Monitor direct debit accounts arrears and ensure that such accounts are suspended at 60 days.
    Book at least 5 additional direct debits accounts per month.
    Follow up on unpaid direct debits and ensure that appropriate actions as per credit process are taken to recover.

    Customer Service & General Administration

    Collate customer queries and assign appropriate staff within the department for quick resolution.
    Provide feedback to both internal and external customers on queries raised within 24hrs.
    Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure.
    Track in and outflow of documents within and outside the department.
    Maintain special filling system for key customers documents as well as other departmental administrative documents.
    Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained.

    Qualifications 

    Tertiary education in Business Management or Numerical Field. Degree are advantageous
    Kenya market
    Kenya legislation
    Two to five years in Data and contract management related assignment
    Enter the number of years in the required specialism

  • Engine Mechanic Central Workshop 

Credit Administrator

    Engine Mechanic Central Workshop Credit Administrator

    Role Responsibility:
    Safety Performance

    Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
    Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.

    Operational excellence

    Adhere to 98% vehicle availability
    Accurate vehicle engine repairs ensuring zero repeat jobs which ensures safe to use vehicles.

    Cost Leadership

    Reduced vehicle costs
    Ensure that only quality spares are fitted into the motor vehicles engines and comprehensive repairs are done.
    Reduced vehicle downtime

    The Ideal Candidate:
    Knowledge and Qualifications

    Tertiary education in motor vehicle repairs.

    Trade test Grade I and above

    5 years and above of practical engine repair work

    Technical Skills

    Engineering Trade Qualification

    Behavioural Skills – Support

    Result oriented
    Attentive to detail
    Punctual
    Team player

    go to method of application »

  • Finance Controller

    Finance Controller

    Role Responsibility:
    Main Purpose of Position
    To oversee the financial controlling function including the compilation of financial statements, reconciliation reviews, financial reporting, implementation of financial controls and other related activities for G4S Kenya. The key performance areas are:-
    1. Review of balance sheet reconciliations
    Review fixed asset registers, accrual reconciliations and proper working capital management.
    Ensure authorization of reconciliation
    2. Monthly Reporting
    Collect information from relevant sources and compile professional accurate management reports monthly
    Ensure timeous and accurate financial General Ledger monthly results
    Ensure timeous and correct follow up on all discrepancies
    Ensure in the verification of the correctness of the systems to provide accurate financial information
    Verify actual results for variances to previous reporting periods, or to identify inaccuracies
    Ensure compliance with IFRS
    Ensure printing of compiled and completed reports
    Attend and provide financial input on monthly trade reviews.
    3. Liaison  with internal and external auditors
    Act as a liaison with internal and external auditors
    Investigate and follow-up on discrepancies of audit reports
    Provide feedback to auditors and management on discrepancies
    4. Tax Compliance
    Ensure local tax compliance.
    5. CAPEX  Committee
    Set up capex review mechanism.
    Provide input on:
    Capex expenditure to date
    Cashflow position to date
    Communicate capex feedback on monthly review meetings
    6. Assist with budget and forecast process
    Compare budgeted/forecasted results to actual or expected results in order to identify inaccuracies
    Ensure that accurate budget/forecast templates are loaded in the system
    Ensure timeous regional budgets and provide financial input on annual budget review meeting
    7. Financial Management and Controls
    Proactively supporting, driving and delivering the financial process and performance including coordination with various business units to deliver financial objectives.
    Advising the management team and other key managers on business decision support and financial leadership as well as issues relating to accounting policies and procedures; financial management and control; planning and analysis and implementing a group policy in local business.
    8. People Management and Development
    Delivering a high quality decision support capability to the commercial team
    Enhancing the financial capability of non-finance staff. Motivating staff by exercising sound management and leadership skills and principles.
    Strong focus on people development and continuously developing potential of staff through training.
    Appraising and counseling staff on performance related issues to ensure productivity and retention of human resources.
    Overseeing people development initiatives and ensuring that all training, coaching and learning is implemented within the agreed schedule and in line with career plans and succession planning.
     
    The Ideal Candidate:
    Knowledge and Qualifications
    Relevant Degree in Finance / Accounting or Business Management
    CPA (K) or similar qualification
    Knowledge of Financial principles and practices
    Knowledge of IFRS
    Expert knowledge in tax local taxation requirements and regulations 
    Knowledge of financial controls and audit standards
    Knowledge of how to perform and review reconciliations
    Knowledge of how to implement financial controls
    MS Office Computer skills (Excel Advanced)
    Knowledge of SAP or equivalent reporting system
    Seven years and above in management experience typically in a leadership role
    Registered ICPAK Member
    Technical Skills
    Financial Acumen
    Analytical Skills
    Negotiation
    Microsoft Word – Advance level
    Microsoft Excel – Advance level
    Microsoft PowerPoint – Advance level
    ERP system(s)
    Google suite of products
    Behavioural Skills – Management
    Awareness of the marketing environment
    Delivering strategy
    Driving change
    Leading people
    Delivering performance
    Working with complexity
    Managing professionally
    Customer thinking
    Collaborating and Co-operating

  • Alarm Response Area Manager

    Alarm Response Area Manager

    Role Responsibility
    Effective Management of the area financial performance
    Revenue growth – Identifying new business opportunities in the area sphere of operations through an integrated security solutions approach.
    Ensure Organic growth within existing clients and through price increases
    Demonstrate a thorough understanding of the competitor environment faced by the area
    Gross Margin Management
    Implement cost saving controls
    Ensure Labour efficiency controls e.g optimal establishment, overtime control, proper billing by confirming the accuracy of the A-Register
    Ensure Overhead controls according to set targets
    Achieve Price Increases and contract profitability according to set targets
    Debt management i.e enforcing the credit policy
    Efficient and effective operations management
    Coordinate the provision of contractual and ad hoc security services to ensure that they are executed profitably and in compliance to standardized business practices
    Ensure that resources are optimally deployed
    Locate areas of improvement in the operations, eliminate waste and propose corrective actions that meet challenges and leverage growth opportunities
    Reduce/ Eliminate incidents and customer claims by carrying out continuous risk assessments
    Ensure that operators within the area are properly equipped to handle assignments e.g JDs, training, resources
    Effective people management
    Maintain excellent employee motivation ,Integrity
    Manage staff incidents , such as strikes, work stoppages, industrial action
    Resolve disputes or disagreements promptly
    Proper allocation of staffs to positions to fulfill area requirements within the area
    Identify appropriate level of employee training and development
    Adhere to G4S rules, regulations and procedures by the crewmen
    Ensure maintenance of customer service levels
    Make regular liaison and scheduled meetings with customers
    Address customers requests and complaints promptly
    Reduce/ Eliminate incidents and customer claims by carrying out continuous risk assessments
    Ensure that all response crew in the area have post instructions and emergency procedures
    Properly investigate incidents and recommend preventive measures
    Ensure that response crew in the area are properly supervised
    Ensure that the staffs deployed within the area are properly trained and equipped to undertake assignments
    Undertake impromptu crews checks both day and night to ensure that service delivery is enhanced.
    Ensure Health and safety in the staffs ‘work environment
    Ensure strict compliance with the G4S golden rules, minimum standards and all related policies
    Support and implement health and safety initiatives at the lowest level
    Carry out continuous risk assessments of the area to ensure that they are safe working environment
    Investigate Health and Safety incidents to identify root causes and implement preventative measures
    Ensure incident reporting takes place as per procedure
    Engage employees on a regular basis and establish an effective means of consultation with employees on matters of health and safety
    Identify good safety behavior for reward
    Ensure that there is a fatigue management plan is in place where necessary e.g rotation
    The Ideal Candidate
    Knowledge and Qualifications
    A degree in Business Management or any other relevant qualification
    Work experience through internal growth and training,
    Kenya market,
    Kenya legislation,
    Five years in operations dealing with people
    Technical Skills
    Financial acumen
    Conflict Management
    Negotiation
    Microsoft Word – Intermediate level
    Microsoft Excel – Intermediate level (Advance level are advantageous)
    Microsoft PowerPoint – Basic level
    Google suite of products
    Behavioral Skills – Management
    Awareness of the marketing environment
    Delivering strategy
    Driving change
    Leading people
    Delivering performance
    Working with complexity
    Managing professionally
    Customer thinking
    Collaborating and Co-operating

  • Sales and Accounts Executive

    Sales and Accounts Executive

    Role Responsibility:
    1. Effective Selling and account management of G4S Integrated Secure Solutions
    Managing of individual pipeline & forecasting.
    Promotes/sells/secures orders from existing customers through a relationship-based approach.
    Acquire new sales within the assigned territory
    Initiates and coordinates development of action plans to penetrate new markets.
    Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
    Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
    Conduct Market surveys and develop appropriate solutions to meet customer needs.
    Implement account organic growth strategies and ensure achievement of revenue set targets.
    Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
    Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
    Provide proposals, quotations and presentations to customers.
    Meet sales targets as per Key Performance Indicators:
    Daily sales meeting
    Daily Calls
    Daily Emails
    Daily Proposals
    Maintains regular customer contact and communication by utilizing daily planned call cycles and  scheduling daily meetings with existing and potential clients
    Participate in sales campaigns, sales drive activities.
    2. Effective Account Management 
    Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
    Build meaningful internal and external relationships.
    Liaise with operations to ensure timely delivery of service and product.
    Identifies opportunity by translating our products and services into value for customers
    Have detailed G4S product/service knowledge.
    Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
    3. Effective reporting on  Sales and Marketing activities
    Preparation and submission of monthly reports:
    Sales planner – weekly
    Sales performance report – Weekly
    Sales Activity Tracker – daily
    Provide Sales Manager with accurate information on new and lost business as required.
    Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
    Effectively makes use of Salesforce and other systems to enhance delivery.
    Any other report as will be required by the Sales Manager
    4. Ensure Health & Safety Compliance
    Have knowledge of the company’s Health & Safety Standards
    Ensure compliance of Health & Safety Policy.
     
    The Ideal Candidate:
    Knowledge and Qualifications
    Degree in Sales & Marketing
    Higher diploma in other business related field will be advantageous
    Knowledge of the Kenyan market
    Proven track record in previous employment
    A valid Driver’s License with a minimum of two years continuous driving experience
    Experience
    2 years in a Service Industry or FMCG
    Experience in working in fast paced target driven environment
    Technical Skills
    Basic  and Soft Selling Skills
    MS -Office
    Planning and Management Skills
    Presentation Skills
    Behavioral Skills – Support
    Understanding the organizational environment
    Understanding the organization’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating
    Demonstrate high Sales drive

  • Cash Payment Accountant

    Cash Payment Accountant

    Role Responsibility:
    Management of EFT & Cheque Payments
    Ensuring Vouchers are correctly Approved for payment
    Uploading authorised payment voucher into the bank paying platform
    Ensure correctness of the payment details
    Ensure all readily uploaded payment vouchers are signed as per the mandate by the Authorized signatories
    Management GL Posting
    Daily posting payment vouchers paid into the General Ledger
    Ensuring inter-company transactions are correctly posted and cleared in time before month closure.
    Provide support to both internal and external auditors 
    Filling and Document Management
    Ensure proper and timely filling of payment documents to ensure ease and effective retrieval as and when required.
    Bank Agency
    Physical delivery Bank instruction letters
    Ensure Cheques for banking are as per bank standards and are banked daily.
    Ensure cash collected from cash sales are recorded and banked the following day.
    Health & Safety
    Take reasonable care for the health and safety of self and others.
    Co-operate with supervisor in ensuring that safety policies and procedures are adhered to
    Report any unsafe or unhealthy situation to the supervisor or the health and safety representative, as soon as it is identified
    The Ideal Candidate:
    Knowledge and Qualifications
    Relevant Bachelor’s degree
    Accounting professional qualification (CPA 2)
    3 years’ experience in a busy Finance department in a commercial set up.
    Technical Skills
    Financial Acumen
    Good Analytical Skills
    Microsoft Word – Intermediate Level
    Microsoft Excel – Intermediate Level
    Microsoft PowerPoint – Basic level
    ERP system
    Google suite of products
    Behavioural Skills – Support
    Understanding the organizational environment
    Understanding the organisation’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating