Jobs Kenya

Company Address: Address G4S plc 5th Floor, Southside 105 Victoria Street London SW1E 6QT United Kingdom

  • Credit Administrator

    Credit Administrator

    G4S in Africa:
    G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.
    Job Responsibilities 
    Bank Statements Review

    Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up.

    Receipt Administration

    Allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager.
    Escalate summary of pending allocations to Credit Administration Manager for Remittance Advises follow up on a daily basis.
    Ensure that pending receipts are allocated within 48hrs from the time of receipts.
    Ensure that all notifications for cheque collections are effected within 48hrs.

    Reconciliation and Reporting

    Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis.
    Carry out periodic reconciliation between GL & AR.
    Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager.
    Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date

    Direct Debits Receipts Administration

    Run periodic ( weekly) direct debit report and ensure that funds are allocated as per bank generated direct debit report.
    Monitor direct debit accounts arrears and ensure that such accounts are suspended at 60 days.
    Book at least 5 additional direct debits accounts per month.
    Follow up on unpaid direct debits and ensure that appropriate actions as per credit process are taken to recover.

    Customer Service & General Administration

    Collate customer queries and assign appropriate staff within the department for quick resolution.
    Provide feedback to both internal and external customers on queries raised within 24hrs.
    Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure.
    Track in and outflow of documents within and outside the department.
    Maintain special filling system for key customers documents as well as other departmental administrative documents.
    Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained.

    Qualifications 

    Tertiary education in Business Management or Numerical Field. Degree are advantageous
    Kenya market
    Kenya legislation
    Two to five years in Data and contract management related assignment
    Enter the number of years in the required specialism

  • Engine Mechanic Central Workshop Credit Administrator

    Engine Mechanic Central Workshop Credit Administrator

    Role Responsibility:
    Safety Performance

    Ensuring safety compliance by ensuring all workshop tools are properly used and maintained and help maintain Workshop housekeeping.
    Ensure that it is always safe to be done by performing a risk assessment before commencing any work allocated. Informing your supervisor of any unsafe act when it is identified.

    Operational excellence

    Adhere to 98% vehicle availability
    Accurate vehicle engine repairs ensuring zero repeat jobs which ensures safe to use vehicles.

    Cost Leadership

    Reduced vehicle costs
    Ensure that only quality spares are fitted into the motor vehicles engines and comprehensive repairs are done.
    Reduced vehicle downtime

    The Ideal Candidate:
    Knowledge and Qualifications

    Tertiary education in motor vehicle repairs.

    Trade test Grade I and above

    5 years and above of practical engine repair work

    Technical Skills

    Engineering Trade Qualification

    Behavioural Skills – Support

    Result oriented
    Attentive to detail
    Punctual
    Team player

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  • Credit Control Officer Easy Roster Administrator ATM Custodian

    Credit Control Officer Easy Roster Administrator ATM Custodian

    Responsibilities
    Cash Collections

    Achieve 100% cash collections as per monthly target based on portfolio allocated.
    Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
    Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
    Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified
    Days Sales Outstanding Management
    Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
    Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
    Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

    Credit Accounts Administration

    Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
    Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
    Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
    Main daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
    Ensure that debt collection activities are done as per credit control process and policy.

    Credit Control Documentation

    Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
    Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
    Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
    Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies

    Credit Control Officer Job Qualifications

    Tertiary education in Business Management or Numerical Field
    Degree are advantageous
    Kenya market
    Kenya legislation
    Two to five years in Data and contract management related assignment
    Enter the number of years in the required specialism

    Technical Skills

    Financial Acumen
    Conflict Management
    Negotiation
    Microsoft Word – Intermediate level
    Microsoft Excel – Intermediate level (Advance level are advantageous)
    Microsoft PowerPoint – Basic level
    ERP system(s)
    Google suite of products

    Behavioural Skills – Support

    Understanding the organizational environment
    Understanding the organisation’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating

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  • Chief Accountant

    Chief Accountant

    Job Reference: G4S/TP/3707503/117523
    Job Category: Accounting/Finance/Insurance/CommercialLocation: Nairobi
    Package Description: Basic Salary Medical Insurance Pension Scheme Group Life & Personal Accident Cover
    Job Introduction:
    Reporting to the Finance Controller, the Chief Accountant ensures delivery of all financial accounting objectives in line with the overall company goals, manage the members of staff in the department and ensure that the department meets its targets.
    Role Responsibility:

    Financial Accounting and Reporting
    Maintain the general ledger in accordance with IFRS for all transactions.
    Prepare balance sheet reconciliations covering the entire general ledger.
    Produce accounting reports and financial statements within the deadlines set by the Group and the various legal bodies.
    Plan and prepare annual audit of financial and management reports within specified schedules.
    Ensure optimal and smooth operation of the company’s accounting systems by continuously reviewing their operation and/or recommending additional functionalities.
    Financial Controls and Risk Management
    Check that the Group’s accounting procedures and principles are correctly applied in close cooperation with the Controlling department.
    Ensure adherence to all company internal controls, financial policies and procedures.
    Oversee the maintenance of a proper and functional data registry and filing system.
    Oversee the maintenance of fixed asset and other company registers.
    Tax Compliance
    Supervise and check the release of end-of-year local accounts, tax and legal statements.
    Ensure reliability of accounting and tax information by implementing appropriate procedures, checks and performance indicators.
    Ensure familiarity with accounting and tax regulations.
    Oversee the preparation of company’s tax returns and other statutory deductions.
    People Management
    Establish and monitor key staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
    Promote a high performance and continuous improvement culture that values learning and a commitment to quality.

    The Ideal Candidate:
    Minimum qualification

    Degree in Finance and Accounting from a recognized University.
    Registered Member of ICPAK (CPA (K)) or internationally recognized professional accountancy body.
    Min 5 years’ relevant experience in financial & management accounting.
    Relevant experience in audit in a large / international audit firm would be an added advantage.
    Working experience with ERP systems would be an added advantage.

    Behavioural Competencies

    Awareness of the marketing environment
    Delivering strategy
    Driving change
    Leading people
    Delivering performance
    Working with complexity
    Managing professionally
    Customer thinking
    Collaborating and Co-operating

  • Sales Manager – Electronic Services

    Sales Manager – Electronic Services

    Job Reference: G4S/TP/3707503/116555
    Job Introduction:
    Reporting to the Sales Director, the Sales Manager – ESS will be responsible to manage and guide sales teams to achieve company set targets and set self-stretch target within clearly identified segments, achieving territory growth, portfolio retention and accounts penetration.
    The Sales Manager will be responsible and accountable for achieving set targets month on month and pipeline management.
    Responsibilities :

    Effective Selling and Sales Management of G4S Integrated Secure Solutions

    Managing of individual teams pipeline & forecasting conversion.
    Assist the sales team to close on specific orders from existing and prospective customers through a relationship-based approach.
    Manage and monitor yearly sale objectives and business plans with monthly and quarterly review against target.
    Conduct Market surveys and develop appropriate solutions to meet customer needs.
    Ensure price, risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts.
    Ensure all proposals, quotations and presentations to customers meet the required standards.

    Effective performance of Sales and account management functions

    Ensure and monitor customer satisfaction measures and KPIs are developed, achieved and maintained. Identify corrective measure within accounts and take action.
    Liaise with operations to ensure timely delivery of service and product and incorporate retention actions with the operations team.
    Identifies opportunities by translating G4S products and services into value for customers.

    Effective reporting on  sales and marketing activities:
    Preparation and submission of reports:

    Provided detailed feedback on customer issues and risks to operations team and leadership team for strategic decision-making.
    Manages the teams’ pipeline in sales force.  Ensure integrity and movement of the opportunities are visible to enhance forecasting and conversion.

    People Management:

    Coaching and development of sales team.
    Manage allocation of resources appropriately to ensure operational demands are met.
    Ensure that events/activities taking place within the division and outside the division lines are effectively communicated within the sales team.
    Ensure there is adequate succession planning to meet ongoing and anticipated business requirement
    Ensure Health & Safety Compliance

    Job Qualifications

    Degree from a recognized university or equivalent
    Sales and Marketing related subjects will be an added advantage

    Experience

    3 years relevant experience in a Service or FMCG Industry.
    2 years in Senior Management role.

    Technical Skills

    Advanced selling skills.
    Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
    Planning and Management skills.
    People Management skills.
    Negotiation skills

    Behavioral Skills – Management

    Awareness of the marketing environment
    Delivering strategy
    Driving change
    Leading people
    Delivering performance
    Working with complexity
    Managing professionally
    Customer thinking
    Collaborating and Co-operating

  • National Operations Manager MSS

    National Operations Manager MSS

    Job description
    Role Responsibility
    Job Introduction:
    Reporting to the Operations Director – Manned Security Services, the National Operations Manager coordinates the provision of contractual and ad hoc manned security services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of operational and budgeted financial targets.
    Role Responsibility

    Effective management of the division’s Financial Performance

    Manage relationship between actual revenue results, budgets and forecasts.
    Achieve operating budget in revenue, gross margin, overheads and PBITA.
    Drive revenue growth by Identifying new business opportunities in manned security operations through an integrated security solutions approach.
    Ensure labour efficiency according to Group Standards
    Initiate cost saving model and controls
    Gross Margin Management
    Ensure overheads control according to Group Standards
    Achieve contract profitability and Price Increase according to set targets
    Prevent claims through regular customer risk assessments and contracts negotiations.
    Achieve existing Revenue Growth.
    Manage escalation to completion.
    Demonstrate a thorough understanding of the competitor matrix nationally
    Debt management
    Prudent financial managements for all MSS suppliers Invoice approvals & Petty cash Vouchers.

    Efficient and effective Operations Management

    Oversee the provision of contractual and ad hoc security services to ensure that they are executed profitably and in compliance to standardized business practices
    Ensure that resources are optimally deployed
    Locate areas of improvement in the operations, eliminate waste and propose corrective actions that meet challenges and leverage growth opportunities
    Reduce/ Eliminate incidents and customer claims by carrying out pre-deployment and continuous risk assessments

    Client Retention and maintenance of Customer Service Levels

    Make regular liaison and scheduled SLAs meetings with customers.
    Address customers’ requests and complaints promptly
    Ensure quality service delivery in line with the “G4S Way”
    Enforce compliance to agreed SLAs
    Ensuring that all required formal customer meeting are scheduled and in attendance.
    Ensure quality service delivery in line with the ‘G4S Way’
    Implement improved processes and management methods to generate higher ROI and work optimization
    Respond and direct personnel to immediately respond to client concerns and issues

    Support the implementation of HSSEC improvement plans

    Develop an infrastructure of responsibility for Health and Safety countrywide.
    Regularly review health and safety performance and take corrective action where necessary.
    Provide the necessary support to achieve health and Safety targets.
    Ensure that country’s safety initiatives are imbedded at the lowest levels.
    Engage employees on a regular basis and establish an effective means of consultation with employees on matters of health and safety Identify and reward good safety behavior
    Investigate cases of ill-health and workplace accidents, identify causes and implement preventative measures
    Ensure incident reporting takes place as per procedure
    Ensuring the implementation of the G4S health and safety program that is geared towards ensuring a safe work environment for all
    Review and approve risk assessments and agree on and manage the implementation of the corrective actions identified

    Knowledge & Qualifications
    The Ideal Candidate:

    Bachelor’s degree in Business Management or any other relevant qualification
    5+ years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Experience in commercial security management (either armed forces, police services or similar) with exposure to manned security services
    Understanding of Kenya legislation and Labour Laws
    Knowledge and experience in organizational effectiveness and operations management
    Excellent verbal, written and presentation skills in English language
    Ability to interact effectively at all levels of an organization and across diverse cultural and language barriers

    Technical Skills

    Financial Acumen
    Conflict Management
    Negotiation

    Behavioral Skills

    Awareness of the market environment
    Understanding the organizational environment
    Delivering strategy
    Driving change
    Leading people
    Delivering performance
    Working with complexity
    Managing professionally
    Customer thinking
    Collaborating and Co-operating

  • Data Entry Clerk

    Data Entry Clerk

    Job description
    Job Introduction
    G4S Kenya seeks to appoint Data Entry Clerks for the Finance division in order to meet expanding business and customer needs.
    Role Responsibility
    Key Responsibilities:-

    Modification of existing contact
    Gathering of required contact details from customer/internal staff
    Data validation
    Preparation of Reports
    Perform user acceptance test for the invoice portal module

    The Ideal Candidate

    The ideal candidate should hold a Diploma in Business / Science related field coupled with MS Office packages.
    At least 12 months data entry experience.
    Excellent Numerical analysis skills, speed and accuracy, teamwork and be keen to detail.
    Ability to work under pressure.

    We are committed to employing Africans for Africa, which would give preference to local Kenyan citizens.
    Salary: Attractive market related

  • Credit Control Supervisor – G4S Kenya Credit Control Officer – G4S Kenya Limited

    Credit Control Supervisor – G4S Kenya Credit Control Officer – G4S Kenya Limited

    Job description
    Role Responsibility

    Cash Collections

    Achieve 100% cash collections as per monthly target based on portfolio allocated.
    Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
    Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
    Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

    Days Sales Outstanding Management

    Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
    Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
    Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

    Credit Accounts Administration

    Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
    Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
    Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
    Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
    Ensure that debt collection activities are done as per credit control process and policy.

    Credit Control Documentation

    Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
    Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
    Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
    Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies.

    Performance Management

    Supervise assigned credit control officers and ensure optimal performance is achieved.
    Provide monthly performance monitoring reports for the assigned credit control officers.

    Bad Debt Management

    Put recovery controls in place that ensures that overdue amount for assigned team portfolio do not get into bad debt category.
    Contribute to P&L improvement by maintaining monthly bad debt recovery of 5% of bad debt for the assigned team portfolio.
    Preparation of bad debt related reports e.g. provision for the team portfolio and presentation of the same during bad debt meetings.

    The Ideal Candidate
    Knowledge and Qualifications

    Bachelor’s Degree in Business Management or Numerical Field
    Kenya market
    Kenya legislation
    Two to three years in credit control management related assignment

    Technical Skills

    Financial Acumen
    Conflict Management
    Negotiation
    Microsoft Word – Intermediate level
    Microsoft Excel – Intermediate level (Advance level are advantageous)
    Microsoft PowerPoint – Basic level
    ERP system(s)
    Google suite of products

    Behavioural Skills – Support

    Understanding the organizational environment
    Understanding the organisation’s goals and objectives
    Dealing with changing circumstances
    Supporting and working with others
    Delivering objectives
    Dealing with complexity
    Acting professionally
    Deliver great customer service
    Sharing and co-operating

    go to method of application »

  • Threat Analyst

    Threat Analyst

    Job descriptionRole Responsibility
    Main Functions of the Position:

    Provider to provide embedded Threat Analyst to perform critical front-line intelligence support to the Crisis Management Team (CMT).
    Services Include
    Conduct all source collection and research, analyze, evaluate and integrate data from multiple sources, identify intelligence gaps, and specify collection requirements, to produce assessments and recommendations.
    Apply highly developed inductive reasoning skills to provide a proactive approach to potential threats.
    Prepare analyses, assessments, or other products by applying expert judgment and specialized experience in interpreting information and making decisions. Analyze intelligence information and other resources related to terrorist and other organized crime groups.
    Extract essential information and analysis from investigations and intelligence products and synthesizes the information into actionable reports. Discerns patterns of complex behavior; provides accurate understanding of present and future threats.
    Identify information gaps, prepares threat assessments for upcoming major events and prepares and delivers briefings or presentations on projects, studies and analyses to the CMT.

    The Ideal Candidate

    Ability to organize and implement various client specific programs in the most efficient and effective manner meeting all deliverables and deadlines.
    Evaluating and recommending changes in methods of intelligence operations.
    Demonstrated analytical expertise and time/stress management skills to accurately draw conclusions by synthesizing raw data and information from multiple, unrelated sources into a finished comprehensive product. This requires a strong ability to identify and solve complex problems and carrying out responsibilities with little or no supervision, at times under adverse and stressful conditions.
    Must maintain the ability to present and defend intelligence positions to a variety of audiences, including staff, representatives, and members of the Board.
    Ability to interact effectively at all levels of an organization and across diverse cultural and language barriers.
    Ability to quickly adapt as the external environment and organization evolves.
    Must possess strong interpersonal, communication skills along with a heightened awareness of client needs.
    Ability to be a positive and effective team member.
    Ability to effectively manage multiple projects simultaneously.
    Excellent verbal, written and presentation skills in English language.
    Capable of developing and recommendation of policy and initiatives appropriate to meet client needs
    Must have a working knowledge of Microsoft Office products
    Bachelor’s degree and 5+ years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
    Prior Law Enforcement or military analysis experience is preferred for the basic analyst position.
    Program development and management experience is preferred.
    Experience, education, or training must demonstrate administrative, professional, investigative, or technical work, which requires the ability to deal effectively with others in order to collect, evaluate and organize pertinent facts and employ multi-disciplinary analysis with and without systems support. Training and experience in Microsoft Office products, which are used to prepare clear and concise reports. Experience or training in developing and recommending policy, organizing and carrying out specific programs, evaluating and recommending changes in methods of intelligence operations.

  • Internal Audit Manager Africa

    Internal Audit Manager Africa

    Job description
    Role Responsibility
    Main Purpose of Role:
    With support from the RAM the role will have responsibility to ensure that an efficient, effective and proactive audit service is provided across the Africa region ensuring that support is provided to deliver relevant and agreed actions and continuing to coach and guide management to implement as business as usual in line with target completion dates. The position will involve up to 75% travel mainly in Africa.
    Key Responsibilities

    Working closely with the Regional Audit Manager, ensure key findings are discussed and agreed at regional as well as country level. Provide support and guidance to regional team on matters that arise and agree the work we are doing is covering the key risks and concerns in their region.
    While retaining independence be a business partner to all. Through constructive dialogue and support ensure that findings are fact based and that relevant actions are agreed that address the issue and can be achieved in the time frame set.
    Follow up on agreed actions to continue to support and aid local management to implement agreed actions efficiently and timely.
    Assist the RAM develop an annual audit plan to be presented to executive management and the Audit Committee. The plan will primarily be geared towards ensuring that internal controls are effective to reduce business risks to acceptable levels. It is also key to understand the effects of any control failures – eg if a balance sheet reconciliation was not performed did it result in financial error, if screening not performed properly did we employee the wrong people etc.
    Developing an expertise in the businesses’ risks, systems and procedures so that consequences of control shortcomings are clearly accessed and communicated.
    Reports to be concise and relevant with focus on agreed action plans to be completed in a realistic time frame.
    Developing or tailoring detailed audit/risk plans and programmes for each audit. Carrying out audit work in accordance with the plan.
    Complying with the team’s standards and work practices showing excellent ethical and professional attributes at all times.
    Special projects and investigations as required.
    Country audits will largely be alone but for large businesses will be covered with the other Audit Manager in the Region

    Internal control is seen as critical to our business strategy as part of the process to manage business risk. The audit focus will be risk and control based covering a wide range of key business risks within the group.
    The Ideal Candidate
    Person specification:
    The ideal candidate will hold a professional accounting qualification/finance degree and/or be a qualified internal auditor and ideally be familiar with rules that a UK PLC must comply with.
    Excellent report writing skills and total fluency, both spoken and written, in English is essential. Proficiency in another language is preferred.
    To be able to complete this role successfully the job holder must have and be able to demonstrate:

    A proactive and open approach with excellent communication skills
    Strong self-motivation, capacity to work under own initiative and also be a good team player
    Influencing and relationship building skills at all levels and across varied geographical locations and cultures.
    Hands on approach with the capacity to complete and document detailed work against tight timeframes.
    Strong analytical skills, including the review and understanding of complex systems and processes
    Sound financial skills and knowledge, with the ability to conduct thorough and accurate analysis and review of individual company processes
    A good understanding of IT
    Sound judgment in assessing risks and controls and identifying control weaknesses and exceptions
    A commercial viewpoint in providing value adding recommendations and advice to the businesses
    A commitment and a flexibility to travel
    Honesty and integrity at all times, complying with all relevant professional and business ethical standards
    Willingness to support business in risk awareness and policy compliance thru providing training or consultation work

    The Internal Auditor will work in secure areas and have access to highly confidential and sensitive information and so must be able to pass our screening requirements both during recruitment and as and when required during employment.
    Travel
    Travel with overnight stays away from home will be up to 75%.