Company Address: Address Flexi Personnel Ltd China Centre, 2nd Floor P.O Box 3112, 00506 Nairobi, Kenya.

  • Pastry Chef

    Pastry Chef

    Location: Djibouti
    Industry: Hospitality
    Duties and Responsibilities
    Planning and execution of the dessert menu
    Supervision of assistant chefs and cooks
    Testing and tasting of recipes and experimentation with new flavors
    Measurement and mixing of ingredients
    Development of new designs and recipes an creation of signature desserts
    Ordering of supplies and equipment and setting time cycles for products
    Ensure that proper par stocks of all food items are maintained.
    Training and mentoring of staff
    Setting and working within a budget
    Coordination with the executive chef on complementary flavors
    Following the latest trends in culinary arts and artistically creating showpieces or centerpieces
    Sound knowledge of hygiene and safety standards in the Kitchen and possess discipline to enforce those standards.
    Qualification and Experience
    Be holders of a Diploma/Certificate in bakery / pastry from an internationally recognized hotel training institution.
    Have at least 2 years’ experience in a similar position, specializing in making cakes, bread and general baking.
    Organized and able to work with minimal supervision.
    Ability to work on tight production schedules and set quotas for number of items to be produced on a daily basis.

  • Business Development Manager Head of Production

    Business Development Manager Head of Production

    Industry: Engineering (Fire Systems / Power Electronics)
    Business Development Manager Job Duties and Responsibilities
    Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
    Prepare presentations, proposals, and various sales tools on effective development of business opportunities for the company
    Identify opportunities for new products and for enhancement and development of existing products
    Monitor and report on the activities of competitors and potential collaborators and identify business opportunities and threats
    Understand the market in which the company operates and how the company’s products and services are used within that market
    Ensure effective distribution and dissemination of marketing materials to E-Plus target market to meet brand awareness objectives.
    Contribute to strategic planning by providing timely Market intelligence to ensure informed decisions.
    Achieve forecasted sales by following (and, if necessary, adjusting) the written plan of action
    Qualification and Experience for Business Development Manager Job
    Degree in any engineering or any other related field
    10 years in Sales/Business Development
    Experience in Fire Systems/Power Electronics (Batteries, UPS systems).-Systems for Towers for Telecom Operators or Data Centers
    A high degree of business acumen.
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  • Network Technician Assistant

    Network Technician Assistant

    Job Responsibilities
    Design and install well-functioning computer networks, connections and cabling
    Install communications wiring and  wireless networking equipment
    Troubleshoot and repair wireless network installations.
    Carry installation materials such as poles, masts and radios to installation sites.
    Write out detailed reports outlining building/installation details and client requests
     Evaluates, configures, installs, tests, and upgrades computer hardware and software.
    Performs major repairs and adjustments or coordinates repairs with external organizations
    Acts as resource person, analyses and resolves problems and ensures the optimal performance of networks.
    Performs major repairs and adjustments or coordinates repairs with external organizations
    Participates in planning computer network installations. Installs computer networks and connections for campus backbone.
    Installs network file servers, including network operating system software.
    Qualifications 
    Diploma in Information Technology
    At least 1 year experience in a busy organization
    Strong Analytical Skills
    Strong Communication Skills
    Prefereably a resident of Kawangware.

  • Junior Debt Collectors

    Junior Debt Collectors

    Primary Responsibilities
    Create a list of people who have not made payments.
    Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
    Utilize computer systems to handle skip tracing.
    Inform clients of overdue accounts and amount currently owed.
    Ensure all customer information is correct, including phone numbers and addresses.
    Set up repayment plans and new terms of sale.
    Offer advice or refer customers to debt counselors.
    Record new commitment to repay debt.
    Report unsettled debts to credit bureaus.
    Follow federal and state laws dealing with debt collection.
    Print a debt analysis reports for management.
    Skills and Qualifications
    Must have good communication, listening and negotiation skills
    Must be a qualified credit professional with a CCP 2
    At least 6 months of experience in the field.
    Should be between 25-28 years of age

  • Human Resource Assistant

    Human Resource Assistant

    The ideal candidate is expected to possess problem solving skills to enable him/her deal with disputes, grievances and staffing problems.
    Duties and Responsibilities
    Payroll management
    Maintaining personal records of employees on matters such as wages, leave and preparing associated management reports
    Managing time and attendance
    Ensuring that the occupational health and safety are adhered to
    Reporting any incidents/ accidents to the labour office
    Updating of employee contracts and employees details
    Handling employee welfare programs including Health and safety programs
    Recruitment of new employees
    Providing advice and information to management and employees on human resource policies and procedures
    Providing timely, accurate and reliable reports
    Qualification and Experience
    Diploma in Human Resource Management
    At least 6 month’s in general human resource practice.
    Good understanding of the Kenyan labour laws
    Good communication skills
    Must have a strong personality

  • Centre Manager

    Centre Manager

    Duties and Responsibilities
    Provide all methods of short and long-term contraceptive methods, including injections, implants and IUDs.
    Cervical screening, STI screening and treatment and VCT
    Removal of implants and IUDs where required to a consistently high standard and in accordance with clinical guidelines and protocols.
    Assistance with tubal ligation and vasectomy procedures.
    Conduct weekly checking of essential equipment, promptly inform the Team Leader of their current status, and following up repairs or maintenance as required.
    Carry out all nursing procedures (as laid down in the procedure manual).
    Ensure instruments are appropriately sterilised and stored in compliance with infection control protocols, to  maintain high standards of cleanliness and infection control measures
    Support clients through the provision of vocal local techniques during procedures.
    Promote and ensure proper use of the Client Information Centre (CLIC)
    Support new team members in their induction & orientation and assist with training as
    Required
    Prepare annual business plans with SMART objectives and strategic plans of how to achieve them.
    Continually assess all areas of the service provided to clients to ensure continued financial viability and take tough decisions where services are deemed non-viable
    Continually review the efficiency of the centre, especially with regards to the core services
    Monitor income and expenditure, seeking support from Finance as required, and take appropriate action to ensure financial KPIs are met
    Instill a marketing culture with teams so that everyone is aware of their individual responsibility for the success of their centre.
    Optimise capacity within the centre by efficiently managing human resources; continually reviewing the effectiveness of systems and working practices; and maintaining an effective client flow to minimise client wait times.
    Ensure compliance with national minimum healthcare standards taking immediate action where appropriate on any areas identified for improvements as a result of internal or external audits or inspections.
    Ensure there is an appropriate plan in place which anticipates any risks to your centre and outlines appropriate action to be taken to minimise impact.
    Ensure no over/under- stocking and also that stock is well handled
    Take overall responsibility for team, client and general safety in the Centre and as a consequence of its activities.
    Utilisation and close supervision of the Client Information Center software (CLIC)
    Promote and maintain the quality management systems as laid out by our Client
    Ensure client feedback and prompt conclusion to potential clients complaints
    Qualifications and Experience
    Minimum 5 years of experience in Healthcare field
    Significant operational, hands on management including team management gained within a customer focused service industry
    Healthcare Management experience
    Have held, worked to and/or monitored a budget or business plan

  • Finance Manager

    Finance Manager

    Job Details
    We are seeking to recruit a Finance Manager.
    Duties and Responsibilities

    Supervise external accounting role and interrogate the accounts before being presented to the management and the board
    Lead Financial Planning and develop business strategy financials.
    Work closely with tax advisors to ensure the business is always compliant.
    Take a leading role in supporting the management to prepare annual financial business plans.
    Draft and present annual budgets to the management and the board
    Lead budget implementation as approved by the board
    Develop internal management accounts
    Lead system efficiency and optimal utilization and deter any fraud before they happen within the system.
    Make recommendation on acquired financial and payroll systems i.e. customization
    Approve and sign all credit notes.
    Responsible for all accounting reconciliations for accurate and timely accounts presentations.
    Implement audit findings
    Implement board recommendations
    Oversee company cashflow receivables/payables
    Implement work life balance within the team
    Approval of all payments (internal and external)
    System approvals on sage system
    Compliance as per statutory requirements -lead all statutory files are updated monthly and at designated location.
    Advise/develop quotations/ estimates / financial proposed for new business leads with business develop team
    Prepare/facilitate internal/external audit
    Oversee asset procurement and lead budget compliance.
    Supervise payroll and finance team.

    Qualification and Experience

    Bachelor in Commerce- Finance/ Accounting or related field
    CPA K /ACCA qualification
    5-7 years’ experience accounting/Financial management
    At least 2-3 years of supervisory experience

  • Luganda Speaking Call Center Agents (Residing in Kenya)

    Luganda Speaking Call Center Agents (Residing in Kenya)

    Duties and Responsibilities

    Assist our client’s community and help resolve inquiries empathetically, accurately and on time
    Become and remain knowledgeable about the client’s products and community standards
    Make well balanced decisions and personally driven to be an effective advocate for our community
    Investigate and resolve issues that are reported on client platform such as requests for account support and reports of potentially abusive content
    Respond to user inquiries with high quality, speed, empathy and accuracy
    Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
    Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
    Enforce client’s Terms of Use by carefully monitoring reports of abuse on the site
    Review the reported content within agreed turnaround times and standards of quality
    Identify inefficiencies in workflows and suggest solutions
    Recognize trends and patterns, and escalate issues outside the company policy to the global team

    Qualifications and Experience

    Between 18-28 years
    Must speak English and Luganda.
    Must come from a low-income community
    High school education mandatory. College education an advantage
    Must be currently unemployed or working as a casual
    Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
    High affinity and cultural awareness of political/social situation regarding the relevant market/region

  • Personal Assistant

    Personal Assistant

    Duties and Responsibilities

    Perform administrative duties of filing, typing, copying and scanning official work documents.
    Received and process incoming and outgoing mails and directing them to relevant respondents.
    Maintained/updated the director’s diary and calendar to ensure appointments and meetings were well organized and coordinated.
    Acted as point of contact/liaison between the manager and internal/external clients, maintained office supplies, inventory and petty cash management.
    Successfully completed critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks which facilitated the Managers ability to effectively lead the company.
    Provided support for an extensive range of meetings and activities. These included disseminating large quantities of information, producing accurate timely minutes, preparing Agenda, Pre – Meeting Briefs and meeting papers, presentations, working action points and follow-up.
    Planned, coordinated and ensured the Managers schedule was followed and respected, provided “gatekeeper” and “gateway” role, creating win-win situations for direct access to the Manager time and office.

    Qualification and Experience

    Degree / Diploma in Business Administration
    At least 4 years’ experience in a similar role.
    Good communication and presentation skills
    Good organization and prioritization skills

  • Direct Sales Agents

    Direct Sales Agents

    Responsibilities

    Understand the companies’ strategic priorities and related business development goals and objectives.
    Deliver the company’s business and market growth objectives by promoting and selling its products through direct sales, participating in activations and promotions, client presentations, cold-calling, setting up and attending meetings with potential customers etc.
    Demonstrate a good understanding of the company’s business and products by providing complete and accurate information to all customers and potential customers.
    Comply with all risk and control requirements including ensuring that all customer relationship management and marketing requirements are carried out in line with all internal governance frameworks.
    Ensure all application forms are correctly recorded and reported to the Business Development.
    Forward to the company all payments and supporting documentation.
    Proactively manage client relationships by identifying and escalating any queries, disputes or customer complaints to the Business Development Manager, Retail or Head of
    Business Development and Marketing for resolution and guidance on a timely basis.
    Participate in all internal activities such as meetings, training etc. for the purposes of information/knowledge sharing, providing/ receiving relevant feedback, receiving relevant updates on business activities and products, furthering your knowledge of business procedures etc.
    Maintain books and records clearly showing all inquiries, transactions and proceedings including any related transactions that have been undertaken and providing these books and records for inspection and review on a weekly basis.
    Prepare and submit weekly reports, returns and other information relating to all sales and any business development carried out.

    Job Qualifications

    A Degree in a Finance, Business or Marketing related course from a reputable institution of higher learning with three to six months previous exposure in sales or marketing.
    Maximum of up to a year (1) of relevant experience preferable in financial services.
    Good knowledge of investments/ wealth management etc.
    Accountable: positively influences others to achieve results that are in the best interest of the organization.
    Builds relationships: establish and maintain positive internal and external working relationships; builds trust; anticipates, understands, and responds to the needs of internal and external clients to meet or exceed their expectations within the defined parameters.
    Effective communicator: communicate in a clear and timely manner using appropriate and effective communication tools and techniques. Able to communicate complex financial data and information to managers with non-financial expertise