Duties and Responsibilities
Responsible for securing new customers, and maintaining and developing existing accounts. Meet and exceed target set in terms of contributing and generating revenue for the department.
Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business.
Responding to current and new clients’ requests and providing support and illustrating our services portfolio and capability.
Understanding and communicating local customer needs and expectation throughout the organization.
Maintain records of customer details / sales visits and generate reports on the same.
Identify potential customers and register opportunities in the system; relentlessly pursue realization of such opportunities leading to revenue for the Company.
Visit existing accounts validating our service levels and develop new revenue streams. Negotiate with the accounts as per price guidelines given, looking to maximize profits.
Follow up on customer communications in a timely and professional manner.
Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.
Promote the services offers by the Company and coordinate sales efforts with other departments.
Assimilate market information and take part in the overall business development through weekly/ monthly sales meetings.
Follow up with clients for outstanding supported by the Credit Controller.
Meet and exceed revenue targets set per the set KPIs.
Create and develop new revenue on existing accounts. Maintain customers profile report and follow up on leads.
Generate sales leads and send to the Company’s networks across the globe.
Qualification and Experience
A minimum of a degree in any business related course for a recognized learning institution
A minimum of 2-3 years’ experience in sales in freight forwarding Company
Good communication skills
Business acumen
A good understanding of the freight forwarding industry
Company Address: Address Flexi Personnel Ltd China Centre, 2nd Floor P.O Box 3112, 00506 Nairobi, Kenya.
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Sales Executive – Logistics Company
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Finance Manager Human Resource Manager
Job Purpose: Responsible for managing financial functions at Global Programs.
The Finance Manager will monitor the implementation of financial systems, budgeting, expenditure tracking, financial reporting, and preparation of donor financial reports and management of other financial duties.
Qualifications and Experience Required:
Bachelor’s degree in finance, acccounting or related field. MBA in a related field is preferred.
Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA) qualification.
7 years of experience in financial management
Experience working in an international non-governmental organisation (iNGO) environment.
Experience in financial management of US federal awards issued by agencies such as US Centers for Disease Control and Prevention (CDC) and National Institute for Health (NIH) as well as other donors.
Experience in budgeting and variance reporting.
Proficiency in Microsoft Office and QuickBooks
3-5 years of supervisory experience
Skills and Attributes:
Personal integrity and transparency with direct supervisor(s)
Excellent management and leadership skills
Excellent interpersonal and communication skills
Strong analytical, documentation and presentation skills
Excellent verbal and written communication skills, including report writing
Ability to prioritise responsibilities under pressure and be self-motivated
Willingness to travel to project areas.
Fluency in both written and spoken English
Roles and Responsibilities
Ensure compliance to the organisation finance policies and procedures.
Ensure that the control of expenditure and the disbursement of resources is in accordance with established procedures and in compliance with donor requirements.
Development of financial plans and budgets including preparation of various reports such as cash flow forecasts, budget variance reports, etc.
Work with principal investigators and program managers to prepare proposal budgets.
Establish and maintain cash controls and conduct periodic audits of petty cash accounts.
Review and approve payments with requisite backup documents including payroll
Monitor expenses against the program budget, and provide reports as needed.
Review the field office fund requests and supporting documentation
Approve all office requisitions and review procurement requests as per the authorisation policy
Ensure that payment vouchers are per terms and conditions of vendor contracts
Liaise with the Procurement Manager for timely settlement of vendor obligations, asset tagging and inventory management including disposal of equipment and inventory as per policy.
Management of the accounts payable and accounts receivable and well as maintenance of the general ledger.
Review bank reconciliations every month and forward them for approval as per policy.
Preparation of accurate and timely financial statements
Act as primary liaison for all external audits
Responsible for ensuring statutory compliance including tax and filing of monthly and annual returns
Supervise finance and accounting staff
Any other duty allocated by the Director of Finance and Operations.
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Declaration Officer
Roles and Responsibilities
Preparing export documents.
Sending the above to the clearing agent for lodgments on the same day.
Tracking shipments, updating on arrival information and ensuring correct shipping documentation.
Following up on the verification of all exports with the customs offices.
Undertake all declaration procedures for imports and exports.
Application of Import Declaration Forms for all shipment.
Making sure bond returns are done on time
Receive incoming materials for the bond
Maintaining a proper record of all shipments in the bonded warehouse
Sending required import documents for clearance on time
Bonds management and cancellation procedures
Application of standardization stickers where applicable
Make sure that all the records are up to date with respective office of the customs department
Following up with the warehousing approval.
Liaise with suppliers for timely shipments, follow up for documents to be received and goods cleared well in time to avoid late documentation charges, storage charges and demurrages.
Follow up correspondence between various statutory bodies and other parties including KRA, KBS, KPA, etc.
Ensure correct use of Kenya Revenue Authority Tariffs.
Ensure that correct values are used during declaration and other related procedures to avoid losses that may accrue because of penalties.
Establish and maintain a working relationship with customs office.
Making sure inspections and speed governors are renewed on time
Applying for KEBS exemption for raw materials, spares and machines
Following up with KEBS standardization permits
Applying marine cover notes
Qualification and Experience
Diploma in Clearing and Forwarding
A Minimum of 3 years’ experience in the same capacity
Highly conversant with KRA Simba system and Orgus (will be an added advantage)
Must have knowledge of government procedures relating to imports and exports knowledge of customs laws pertaining to Kenya, east and central Africa.
Possess a high degree of integrity, honesty and confidentiality -
Sales Assistant
Duties and responsibilities
Active role in sales with excellent customer satisfaction
Visual merchandising in line with corporate requirements
Hanging, folding, alarming the merchandise in line with corporate requirements
Changing the price tags when required
Ensuring that a proper stock count is on in the shelf and the store
Ensure proper goods storage and shelf arrangement according to the stipulated guidelines
Welcome and assist customers around the store, helping them to find whatever they’re looking for.
Answer customers’ questions about the products on the shelves.
Operate the tills and oversee the self-service check-out areas.
Conduct in store promotion.
Qualification and Experience
Diploma level
1 year of retail experience in similar position
Good command of Sales skills
Customer-oriented
Team player, result oriented and have positive attitude
Ability to work in a multinational/multicultural environment -
Junior Debt Collector
Primary Responsibilities
Create a list of people who have not made payments.
Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
Utilize computer systems to handle skip tracing.
Inform clients of overdue accounts and amount currently owed.
Ensure all customer information is correct, including phone numbers and addresses.
Set up repayment plans and new terms of sale.
Offer advice or refer customers to debt counselors.
Record new commitment to repay debt.
Report unsettled debts to credit bureaus.
Follow federal and state laws dealing with debt collection.
Print a debt analysis reports for management.
Skills and Qualifications
Must have good communication, listening and negotiation skills
Must be a qualified credit professional with a CCP 2
At least 3 months of experience in the field.
Should be between 25-28 years of age -
Supply Chain Manager
Duties and Responsibilities:
Ensure the production process and department is running well and as per plans. Be informed about the production that is planned, happening and completed.
Informed of the whole Inbound Logistics Process, accountable of checking if the order is DDP or inbound from production from respective warehouses and checking if the PO requires additional services
Employing external service providers to complete Inbound Logistics
Informed about the whole warehouse, outbound logistics and inventory process
Prepare logistics plan as per order incoterms
Assist in coming up with Risk analyzed matching opportunities
Sort any issues from audit process that involves supply chain department
Come up with supply chain department budget and be informed of the company budget that is approved
Explain variances in analysis (budget vs actual)
Responsible for the training, development and performance management of the department members
Generate Ideas or proposals for the business, new processes, or change in processes, check if new proposal is workable in the department
In charge of Quality internal control for the department
Qualification and Experience Degree in Purchasing and Supplies, Supply Chain Management or equivalent
5-7 years of experience in supply chain, marketing, operations and/or supervision;
CILT qualifications will be an added advantage.
Attention to detail: shows strong concern for accuracy, detail and timeliness
Strong problem solving skills/solution driven
Great excel and numerical skills -
Service Advisors Regional Sales Manager Technical Assistant Regional Sales Manager Technical Assistant
Duties and Responsibilities
Scheduling for service to customers.
Build strong customer relationships through the established service consultative process.
Keep customers updated on the progress of vehicle service.
Perform pre-delivery inspections and communicate results to customers.
Take ownership of each customer experience.
Qualifications and Experience
Bachelor’s degree in Mechanical / Automotive Engineering with a minimum Second class, Upper division
Two years relevant working experience in a customer service environment.
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Field Technical Support Coordinator Content Marketing Manager Government Sales Executive
Duties and Responsibilities
Working with Dealers to achieve defined quality service standards.
Train and support Dealers on General Motors service policies and procedures.
Co-ordinating product and technical training in the field.
Providing aftersales technical support to Dealers and fleet customers in the assigned region.
Working with Engineering Department and Source Plants for quick resolution of field product problems and implementation of the solutions in the field.
Qualification and Experience
Bachelor of Science in Mechatronic or Automotive Engineering.
Four years hands on experience in a busy motor vehicle repair workshop.
Computer literate in MS Office packages.
Results oriented, good diagnostic and report writing skills.
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Sales Executive Sales Manager
Duties and Responsibilities for the Sales Executive jobs
Identify marketing opportunities by identifying consumer requirements; defining market, competitors share and competitor’s strengths and weakness; forecasting projected business; establishing targeted market share.
Sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Meet sales financial objectives by enforcing requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
Develop sale’s plans geared towards increasing sales volume in line with the organization’s strategic plan, targets and budgets.
Qualifications for Sales Jobs
Bachelor’s degree in Sales and Marketing or an Advanced Diploma in Sales and Marketing.
Experience in sales in a car tracking company is an added advantage
At least 2 years’ experience in a similar capacity.
Good communication, presentation and negotiation skills
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Contact Centre Agent
Duties and Responsibilities
Counselling and providing relevant information to clients and who access through our call centre on reproductive health and related issues
Making outbound calls to all clients from our database to find out about their client experience when visiting our service delivery channels and making necessary recommendation.
Route calls and emails to the appropriate resource
Enter new customer information into the system and maintain the Call Centre database
Capturing and continuously updating new client information on the call centre data base.
Conducting general follow ups to clients reaching our service delivery channels with specific emphasis on Family planning and cervical cancer screening.
Establishing and facilitating use of client staff and strategic partner’s databases to be used in strategic marketing via bulk SMS.
Timely escalation and resolution of all client queries using the defined escalation procedure
Qualification and Experience
Diploma in Nursing, Clinical Medicine, public health or other related course from a recognized university.
Courses in customer care, communication and client management and nursing background will be an added advantage.
Experience in counselling and working in a Contact Centre will be an added advantage
At least one year working experience in an Sexual and Reproductive Health organization
Knowledge of customer service principles and practices
Fluent communication in both English and Kiswahili with a clear neutral accent
Ability to work long hours and in a shift system