Company Address: Address Flexi Personnel Ltd China Centre, 2nd Floor P.O Box 3112, 00506 Nairobi, Kenya.

  • Customer Success Executive Manager 

Senior Systems Administrator 

Moderation Quality Supervisor 

Junior Systems Administrator 

Junior Online Marketing Associate 

Junior Online Content Creator 

Junior Multimedia Producer 

Junior Data Analyst 

Relationship Manager 

Accountant 

Finance Manager

    Customer Success Executive Manager Senior Systems Administrator Moderation Quality Supervisor Junior Systems Administrator Junior Online Marketing Associate Junior Online Content Creator Junior Multimedia Producer Junior Data Analyst Relationship Manager Accountant Finance Manager

    Duties and Responsibilities  

    Conducting market research and obtaining feedback from clients to improve existing products.
    Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions.
    Simplifying technical terms during product demonstrations and post-sales customer support.
    Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.
    Updating orders and sales and negotiating the best contract terms.
    Listening to customers’ needs and advising them on the best products to buy.
    Memorizing technical product specifications and keeping up-to-date with new company products as well as industry trends.
    Preparing tenders, proposals, and quotations.
    Providing pre-sales and post-sales support.

    Qualifications and Experience  

    A bachelor’s or master’s degree in electrical or power engineering.
    At least 3 years’ experience working for an EPC performing power system or communications design.
    Ability to understand and experience creating single line diagrams and communication schematics.
    Working with common power system communication protocol calls e.g., Modbus TCP/IP, Modbus RTU and RS232.
    Understanding of technologies, such as IT networking and IIOT.
    Ability to lead projects from project scope of work definition through delivery.
    Proficient English in a business environment.
    Proficient in French is a bonus.
    Excellent communication skills with experience using virtual tools, such as Slack, Zoom, Google Drive etc.
    Well organized and punctual.
    Highly motivated and able to work independently.
    Experience with mini-grid or C&I applications in the DRE sector.
    Experience working across geographies and cultures.

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  • Accountant 

Finance Manager 

Assistant Fraud Quality Supervisor 

Fraud Prevention Assistant 

Fraud Prevention Manager 

Lead Trainer 

Quality and Performance Supervisor

    Accountant Finance Manager Assistant Fraud Quality Supervisor Fraud Prevention Assistant Fraud Prevention Manager Lead Trainer Quality and Performance Supervisor

    JOB PURPOSE & SUMMARY
    Our client is looking for an Accountant to join their vibrant team in Nairobi. The selected candidate will establish and maintain internal accounting controls as well as oversee the preparation & submission of all taxation processes.
    Key Responsibilities

    Gather and monitor financial data (e.g. sales revenues and liabilities)
    Prepare monthly, quarterly and annual statements (balance sheets and income statements)
    Forecast costs and revenues
    Manage tax payments
    Organize internal audits
    Prepare budgets (for the entire company and by department)
    Monitor and report on accounting discrepancies
    Conduct detailed risk analyses to assess potential investments
    Analyze financial trends
    Perform month-end and year-end close processes

    Key Skills and Qualifications

    Bachelor’s Degree in Finance and Accountancy or equivalent.
    A minimum of 4-6 years of experience in a similar role within a fast-paced, result-oriented environment.
    Good communication skills both written and verbal.
    A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.  
    Outstanding work ethics (reliable, motivated, professional, and able to work under minimum supervision)

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  • Relationship Manager

    Relationship Manager

    JOB PURPOSE
    To drive sustainable business and financial growth of the organization through new business generation, development and growth while forging strong relationships with clients in line with the company mission, vision, strategy, policies, culture, corporate governance, and image. This will ensure overall sustainability and profitability to maximize shareholder value.
    DUTIES AND RESPONSIBILITIES

    Identifying new market opportunities and mapping them for uptake in the business.
    Recruiting quality clients according to the product guidelines and in line with the company policies and guidelines.
    Promoting the company’s products and/ or services and ensuring set sales targets are met.
    Establishing and monitoring the performance of all product lines to ensure customer satisfaction.
    Ensuring profitable portfolio growth to maximize returns and minimize costs.
    Working and interfacing seamlessly with other departments (specifically Credit Risk and Operations) as may be required to ensure congruence.
    Ensuring proper documentation of all clients under review at all stages of the sales process.
    Conduct regular client visits and build long-term relationships with new and existing clients.
    Forecasting and tracking key account metrics and monitoring and analyzing customers’ usage of the company’s Supply Chain Finance (SCF) products.
    Preparing weekly, monthly, quarterly, and annual reports and any other business development-related reports as may be required by the supervisor.
    Scanning the market and providing market intelligence that would inform product innovation and decision-making.
    Talent management, inspiring, coaching, mentoring, developing and evaluating the departmental team to achieve the highest levels of performance.

    KEY PERFORMANCE INDICATORS

    Achievement of set client and portfolio targets.
    Customer satisfaction.
    Positive business image – building and enhancing the company brand in Kenya.
    Maximum returns at minimum cost.

    QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

    Bachelor’s Degree in any Business-related field.
    At least 5 years of relevant experience in Banking/SME lending with a financial institution or Non-Banking Financial Institutions (NBFIs).
    Knowledge and networks in any of the following sectors are an added advantage:

    Health/Medical
    Logistics
    Agriculture
    Printing and Stationery

    Apply via :

    nel.com

  • LPG Trade Developer 

Digital Marketing Associate

    LPG Trade Developer Digital Marketing Associate

    Job Purpose:
    To champion customer acquisition with the aim of increasing market share and profitability. To maintain the Company’s existing customer base providing excellent customer service.
    Main Responsibilities

    Generating new leads and converting them to customers and collecting the account opening forms as per the company policy.
    Manage and cover the set route plan.
    Manage stocks of our products in allocated outlets and ensure their availability both on the cage and outlet stores to avoid stockouts.
    Ascertain that all products are clean, well displayed, positioned in strategic high traffic areas and are sold at correct recommended retail price.
    Ensure the availability of products in the outlets as per customer size; and continually seek to increase product range in the outlets handled.
    Carrying out market price survey from competition and sharing with Sales and Finance team.
    Communicate with the Operations Department and sales before close of business day regarding orders collected, products sold, and payment received for reconciliation.
    Ensure timely collections and confirmation of funds from customers adhere to their set payment terms, in liaison with the Operations, Sales and Accounts Departments.
    Promote health awareness and product knowledge to customers and at promotional events, in liaison with the marketing team.
    Give customer feedback regarding complaints or suggestions; and track progress of the same to ensure customer satisfaction.
    Submit timely and accurate reports to your supervisor on a daily, weekly and monthly basis, as per the approved reporting formats.
    Meeting or exceeding daily and monthly sales targets.
    Contacting monthly stock take at the commercial customer outlets.
    Giving sales presentations to a range of prospective clients.
    Coordinating sales efforts with marketing programs.
    Understanding and promoting company programs.
    Visiting clients and potential clients to evaluate needs or promote products and services.
    Sharing all customers data and records to the supervisor.
    Answering client questions about payment terms, products, prices, and availability.

    Competencies

    Excellent verbal and written communication skills.
    Result oriented.
    Good negotiation skills and attentive to details.
    Ability to be adaptable and flexible.
    Assertive, proactive, and Self-driven.
    Work under pressure with minimal supervision.
    Planning, presentation, interpersonal, coordinating, and organizational.

    Qualifications and Experience.

    Over Two (2) year experience in Sales and Marketing field; with experience in Petroleum and gas sector.
    Degree/Diploma in Sales & Marketing or any other relevant field.
    Must be willing to travel.

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  • Digital Marketing Associate

    Digital Marketing Associate

    JOB PURPOSE
    The successful candidate will be responsible for driving traffic on our social media platforms to promote our products and services and overseeing our email marketing campaigns.
    On a regular basis, you will write new content for our website and provide our management teams with updates on the traffic numbers and effectiveness of digital marketing efforts. Our ideal candidate has at least one year of digital marketing experience and knowledge about various social media platforms.
    DUTIES AND RESPONSIBILITIES

    Create marketing materials to use on social media and other web platforms to drive traffic and promote our products and services.
    Oversee email marketing campaigns.
    Collaborate with the marketing department to develop new digital media strategies.
    Produce reports on traffic numbers and recommend creative strategies to achieve desired traffic.
    Developing and managing marketing campaigns that align with company goals and objectives.
    Creating content for blogs, social media, and other digital platforms to engage target audiences.
    Building relationships with target audiences, answering questions and providing support throughout the process.
    Monitoring industry trends and competition to identify opportunities for new products or services.
    Analysis of data to determine marketing effectiveness and effect necessary adjustments as needed.

    QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

    Bachelor’s degree in marketing or another business-related field or equivalent experience in a similar role.
    At least 1-year experience in Digital Marketing 
    Knowledge of and experience in online media marketing, social media marketing, and marketing strategies.
    SEO knowledge and an understanding of the Google search engine algorithm.
    Basic graphic design skills and capabilities.
    Excellent communication, creative, organizational, and decision-making skills.
    Have experience in using Canva/Adobe Creative Suite, Mailchimp, and social media management tools.
    Self-driven, results-oriented and positive team player.

    Apply via :

    nel.com

  • Office Assistant 

Safety Officer 

Compressors Sales Engineer – Mombasa 

Compressors Sales Engineer – Nairobi 

Generators Sales Engineer – Mombasa 

Generators Sales Engineer – Nairobi 

Quality and Hygiene Manager 

Assistant Manager – Quality and Hygiene 

Category Manager – Light Household (LHH) 

HR & Corporate Services Manager 

Private Label Manager

    Office Assistant Safety Officer Compressors Sales Engineer – Mombasa Compressors Sales Engineer – Nairobi Generators Sales Engineer – Mombasa Generators Sales Engineer – Nairobi Quality and Hygiene Manager Assistant Manager – Quality and Hygiene Category Manager – Light Household (LHH) HR & Corporate Services Manager Private Label Manager

    Duties and Responsibilities:

    Managing the preparation of beverages for staff of the office and for meetings being held in the office.  
    Ensure meeting rooms are well prepared and clearing of meeting rooms is done after sessions.
    Ensure kitchen supplies and consumables are available at all times and re-order levels are communicated in good time for efficient management of the kitchen.
    Ensure that the kitchen area is thoroughly cleaned to ensure a hygienic and clean environment.
    Ensure that the kitchen utensils, cutlery and towels are well maintained and hygienically stored.
    Ensure disposal of rubbish from the pantry for hygienic management of the kitchen.
    Liaise with procurement office for replenishment of kitchen supplies to ensure uninterrupted supplies.
    Ensure kitchen appliances are well maintained and any faults reported immediately.
    Assist in scanning and photocopying of documents for use during RDGE meetings as and when required.
    Undertake other ad hoc activities that may be assigned from time to time

    Requirements: (including desirable skills, knowledge and experience)

    A least a Diploma Certificate or its equivalent in Business Administration, Office Management, Information Technology, Hospitality or any other relevant field.  
    At least 2 (two) years working experience
    Basic computer knowledge and skills.
    Basic communication skills
    Ability to adapt quickly to a multi-cultural environment.
    Knowledge of food handling will be an added advantage.
    Strong sense of responsibility and hardworking.
    Proactive with a ready to learn attitude.

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  • Category Manager – FMCG 

Category Manager – Light Household (LHH) 

Assistant Manager – Quality and Hygiene

    Category Manager – FMCG Category Manager – Light Household (LHH) Assistant Manager – Quality and Hygiene

    DUTIES AND RESPONSIBILITIES

    To build the planogram and modify when needed for the section, then follow with stores to apply.
    Select the assortment of the section, and range and manage price positioning and policy.
    Prepare periodical reports, analyze the efficiency of the planning and propose areas for improvement.
    Ensure the proper conservation, utilization and profitability of the company’s assets.
    Guarantee the quality, confidentiality and application and protection of the company’s “Know-How”.
    To set the annual agreement and contracts of the section with all suppliers to achieve profit targets.
    To manage, select and validate promotions with suppliers, marketing department and execution follow-up with stores.
    Provide supplier performance analysis to help categorize the negotiations from one year to another.
    Set appropriate control mechanism to ensure budget compliance and takes corrective measures when necessary.
    Propose and take necessary measures towards the continuous reduction of operational costs.

    QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

    Bachelor’s Degree in Business Administration, Economics, Marketing or equivalent.
    Microsoft office skills.
    Negotiation skills.
    Excellent analytical, market research and product knowledge skills.
    Strong commercial and marketing knowledge and skills.
    High sense of responsibility.
    Project Management.
    Good communication and presentation skills.
    Team player.

    Minimum experience

    At least 3+ years of Retail experience & minimum of 1 year in charge of a section of a department.

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  • Private Label Manager 

HR & Corporate Services Manager 

Marketing Executive 

Marketing Executive

    Private Label Manager HR & Corporate Services Manager Marketing Executive Marketing Executive

    DUTIES AND RESPONSIBILITIES
    Private Label Strategy

    Define the Private Label strategy for implantation across the organization.
    Align the private label strategy with the overall strategy to increase the Private Label market share.
    Standardize the merchandising, and sourcing strategy for Private Label products across MAF Retail.
    Analyze the market and identify suitable products to be developed by the Private Label brand.
    Stay abreast of market trends and innovation to develop action plans and maintain Private Label brand strategy.
    Provide necessary improvement actions aimed at organizing and maintaining logistics flow, marketing support, productivity and product display.
    Ensure Private Label items meet local sales and volume targets, price positioning and profit goals.
    Ensure the provision of support for all stores with the proper integration of MAF Retail Private Label strategy.

    Tender and Negotiation

    Lead the team to source the best quality products for competitive prices aligned with the organization’s objectives.
    Review the issuances of tenders and RFQs in coordination with the relevant functions within MAF Retail.
    Revise and develop negotiation strategies to secure profitable deals.
    Oversee the development of a cost scenario analysis, and benchmarking.

    Sourcing Optimization

    Analyze and calculate costs of procurement and suggest methods to decrease expenditure.
    Track and report key functional metrics to reduce expenses and improve effectiveness.

    Quality Control

    Review the entire process of Private Label development including quality aspects, and setting up procedures and standards for the whole business.
    Develop metrics to implement a regular product performance review and propose action plans if necessary.
    Manage and develop the Private Label items aligned with the MAF Retail Private Label strategy.

    Merchandise Project Management

    Develop and oversee the implementation of examining new products within the pilot stores.
    Initiate category management projects using customer insights data.
    Measure profitability after the implementation of projects.

    Record Keeping and Reporting

    Oversee the development and review of forecasts on revenue and end-of-month reports on revenue and market performance.
    Ensure proper reporting and communication flow at all levels.

    Coordination and Communication

    Oversee the marketing of the Private Label in coordination across the organization in collaboration with the marketing team.
    Provide guidelines and tools to ensure the needs of Private Label products are well-defined.
    Coordinate with Merchandise Teams on the development plans for the Private Label
    Ensure coordination with the quality team for the Private Label development process.
    Coordinate with the Sales Development team to optimize the performance of the Private Label assortment to improve financial indicators.
    Oversee the provision of feedback and after-sales support for the relevant stores.
    Oversee the development of training for relevant staff on new product ranges and coordinate with the learning and development team on the implementation of the training material.
    Liaise with the internal team to provide updates on consumer trends, and required purchases and strategize as to how to boost sales while minimizing costs.
    Work closely with the marketing department to develop bespoke campaigns.

    Human Capital Responsibilities

    Ensure the implementation of the performance management process.
    Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.
    Identify training needs and coordinate with the HC department to ensure the facilitation of training requirements.
    Oversee the development and implementation of on-the-job training.
    Ensure constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans, and objectives.
    Provide inputs while developing MAF Retail’s corporate policies and relevant procedures and monitor the implementation.

    QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

    Bachelor’s Degree in Business Administration or Marketing.
    Strong planning and organization skills.
    Negotiation skills.
    Knowledge in the field of retail sales and cross-sell strategies.
    Excellent communication and presentation skills.
    Consultative sales skills.

    Minimum experience

    10 years in sales/marketing in a customer-facing company.
    5+ years in retail.

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    Apply via :

    careers@flexi-personnel.com

  • Data Analytics Manager 

Healthcare Quality Assurance Manager 

ECHO- Information and Communication Assistant (Group II) 

Marketing Executive

    Data Analytics Manager Healthcare Quality Assurance Manager ECHO- Information and Communication Assistant (Group II) Marketing Executive

    DUTIES AND RESPONSIBILITIES
    Bring analytics into BAU

    Thought partner of use case squads on the ground.
    Use case squad member supporting across the different stages of a use case (managing process of defining impact & process of setting up implementation plans, etc.).
    Be the communication link between tech and business roles (ensuring all communications flow seamlessly).
    Responsible for following best practices in product management: MRD, PRD, defining user stories, and epics.
    Leverage data to draw insights and enhance daily decision-making (e.g. utilize GCR, market benchmarks, and market trends).
    Help colleagues best use data in their day-to-day work by improving their awareness of the data available and generating insights from data.

    Surface ideas

    Develop a clear understanding of the business’s strategic needs.
    Prioritize the highest impact initiatives in alignment with the MAF strategy.
    Articulate business needs to the technical colleagues in order to find the best analytical solutions to address the problem.

    Generating insights within a squad

    Identify and gather data from the business to be used for the use case analysis/modelling.
    Collaborate with squad members (e.g. business partners, data engineers, and data scientists)
    to solve and deliver the use case.
    Communicate the insights generated with appropriate recommendations to business stakeholders.

    Delivering insights

    Escalate issues that will hinder the delivery of the use case.
    Ensure last mile execution based on the use case insights, collaborating with key stakeholders across the business and driving tool adoption.

    Behavioral Competencies

    Understands business context and needs and generates and crystallizes ideas.
    Structures complex problems, leveraging analytics and business context in problem-solving.
    Demonstrates analytical savviness, with a proven ability to make data-driven decisions.
    Drives stakeholder alignment on complex issues, removing bottlenecks throughout the use case life cycle.
    Comfortable with ambiguity, developing MVPs in a “test and learn” environment.
    Communicates in a structured and synthesized manner.

    Functional/Technical Competencies

    R, SAS, Advanced Excel, PowerPoint
    Analytics

    QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

    Bachelor’s degree in Statistics, Mathematics, Analytics, Marketing, or a quantitative subject-related field.
    A Master’s Degree in Business Administration is preferred.
    Demonstrated high-level skills in management (experienced communicator, proven ability to build capacity and develop stakeholder engagement) of a large and complex organization.
    Analytics (Should be able to bridge the business and tech).
    Ability to deal with people from diverse backgrounds.

    Minimum experience

    Minimum 6 years in a related managerial function.
    Preferably 2+ years in the retail business or closely related industry

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  • Assistant Sales Manager – Decorative Retail 

Pharmacy Technician (Licensed) – Nairobi 

Pharmacy Technician (Licensed) – Nakuru 

Cashier (MPESA Business + Chemist)

    Assistant Sales Manager – Decorative Retail Pharmacy Technician (Licensed) – Nairobi Pharmacy Technician (Licensed) – Nakuru Cashier (MPESA Business + Chemist)

    JOB PURPOSE
    Manage Decorative sales activities and promote mainly Decorative products in a designated national geographical area or region by applying Jotun’s sales tools and techniques to target projects and/or dealers in order to achieve sales targets, gross margin, DSO and targeted market shares.  
    DUTIES AND RESPONSIBILITIES

    Responsible for the market mapping and expansion in the territory by keeping current with supply and demand, changing trends, economic indicators, and competitors in order to increase our market share.
    Guide and lead the sales team in the assigned areas or region by coaching, monitoring and supervising daily activities in line with The Penguin Spirit, to ensure the achievement of team objectives.  
    Work closely with internal stakeholders by having consistent updates and clear understanding in order to meet customer needs and smooth workflow.
    Evaluate and follow up on team objectives statuses, sales targets, collections, DSO, etc.
    Visit existing and new customers, contractors and consultants with the team at dealers/project sites to follow up on projects, assist in supply or apply issues, resolve concerns affecting the bottom line, and ensure customer satisfaction.
    Consolidate and analyse monthly sales and collection reports and take actions to improve on the same.
    Conduct periodic performance reviews and feedback sessions with employees as required (KIT and yPOD).  
    Organize, develop, motivate and lead sales teams by setting clear targets and framework, coaching, supporting, following up and monitoring each team member in line with The Penguin Spirit, to ensure the effectiveness and efficiency of the whole team.

    QUALIFICATION, EXPERIENCE, AND SKILLS
    Minimum Qualifications:

    Bachelor’s degree in Sales & Marketing or a business-related field.
    A postgraduate qualification is an added advantage.
    4-5 years of experience in sales, marketing or business development.
    Sound knowledge & understanding of retail sales and working with dealers.
    Presentation and Communication Skills.
    Proficient in various computer software applications including Microsoft Office Suite (Word, Excel, and Outlook).
    Data Analysis Skills.
    Experience in ERP is preferred.
    Basic financial skills.
    Hands-on team management skills.

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