Company Address: Address First Floor Embankment Plaza, Longonot Road, Upperhill Hill, Nairobi.

  • Finance Apprentice 


            

            
            Customer Service & Contact Centre Apprentice, Interns & Attachés

    Finance Apprentice Customer Service & Contact Centre Apprentice, Interns & Attachés

    Reports to: Manager Finance

    Duties and responsibilities

    preparing vouchers and committal documents in accordance with laid down rules and regulations;
    capturing primary data in manual and computerized records;
    Filing accounting documents;
    Preparing simple financial reports such as bank reconciliations and on-demand reports;
    Preparing invoices;
    Ensuring safe custody of accountable documents and
    Maintaining primary records such as cashbooks, ledgers and registers.
    Post invoices, payments expense accruals and other expenditure journals into the accounting system
    Make postings to the Accounting System for Accounts receivables and reconciliations of receivables to the general Ledger.
    Prepare adequate supporting Schedules in support of Revenue account balances in the Financial Statements on weekly, monthly, quarterly and annual basis
    General office duties as assigned by the supervisor/senior officers/management of the Department

    Academic/professional requirements

    Should be a Kenyan Citizen aged between 20 and 35 years;
    Should be available full time for the duration of the program (3 months);
    Should be a continuing student or have graduated within the last five (5) years with Diploma or Bachelors’ degree in Commerce, Business Administration, Business Management, CPA (ongoing/Finalist), ACCA or any other equivalent qualification from a recognized institution;
    Be Computer Literate and have strong communication skills.

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    Interested and eligible candidates should submit their applications including curriculum Vitae, copies of certificates & testimonials and National ID toThe Chief Executive Officer,
    Kenya Trade Network Agency,
    1St Floor, Embankment Plaza
    P.O. Box 36943-00200,
    NAIROBIthrough email: vacancies@kentrade.go.ke or through post office by December 04, 2020.

    Apply via :

    vacancies@kentrade.go.ke

  • Manager TradeNet & Value Add Services 

Manager Marketing & Communication 

Manager Projects 

Assistant Manager Legal Affairs 

Assistant Manager Data Centre & Systems Management

    Manager TradeNet & Value Add Services Manager Marketing & Communication Manager Projects Assistant Manager Legal Affairs Assistant Manager Data Centre & Systems Management

    Job Summary
    The purpose of the job is to manage: –

    The operations of the TradeNet System (Kenya Electronic Single Window System) as a Trade Facilitation tool and to continuously thereafter maintain and expand the use of the SWS in the country through bringing more stakeholders into use of the system;
    The operations of the Kenya Trade Information Portal (E-Trade portal);
    The operations of the various Value Add systems that will be implemented by the Agency.

    Minimum Academic, Professional Qualifications and Experience

    Master’s Degree in a social sciences or any relevant field;
    Bachelor’s Degree in a social sciences or any relevant field;
    A post graduate diploma in ICT, shipping, clearing & forwarding, supply logistics;
    Certificate in computer applications;
    Experience in trade facilitation, transport logistics, Economics;
    Knowledge of international conventions/agreements such as World Trade Organisation, EAC Protocols, etc;
    Leadership Development Programme lasting not less than 4 weeks;
    Membership to a relevant professional body;
    Experience of not less than nine (9) years, four (4) of which should be in a management position;
    Meets provision of chapter six of the Constitution

    Responsibilities

    Overseeing and coordinating the operations of the electronic single window system in Kenya and ensure the business processes meet international practices including the linkage between the external stakeholder systems and the singe window system;
    Overseeing and coordinating the operations of the Kenya Trade Information Portal and ensure the system is optimally maintained. Ensure the procedures and content is up to date and meets user needs;
    Overseeing and coordinating the operations of Value add systems implemented by Kentrade and that these operate optimally as envisaged;
    Act as the key liaison to ensure the support of users of the systems for external clients;
    Liaise with government agencies using the various Agency systems to ensure content is availed and systems data is retained as up to date;
    Ensure the optimal support of system users as second line support for issues raised by the Contact Centre;
    Overseeing and coordinating the development and monitoring of the annual operating and capital budgets for the operations division;
    Providing overall leadership and drive towards a culture of innovation and creativity in seeking ICT solutions to organizational challenges and in business processes to facilitate efficient and effective trade transactions;
    Oversee the contract management and liaison with vendors for the single window and other projects;
    Preparation of Board Papers on trade facilitation, matters and attending board meetings;
    Responsible for the operations of all Trade systems in the agency;
    Ensure continuous review of the business to ensure use of the single window system and other value add systems as trade tools.
    Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

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  • Manager IT & Infrastructure 

Driver 

System Analyst 

System Administrator 

Supply Chain Management Officer

    Manager IT & Infrastructure Driver System Analyst System Administrator Supply Chain Management Officer

    To plan, organize and manage staff and overall operations to ensure stable operations of the KenTrade’s ICT infrastructure. This includes developing; maintaining, supporting and optimizing key functional areas particularly computing and storage infrastructure, network infrastructure, data and telecommunication system.
    Responsibilities

    Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security and wireless implementations;
    Define and manage the IT Disaster Recovery Structures for the organization;

    Ensure effective IT assets management inclusive of component inventory maintenance and associated documentation;
    Perform feasibility studies for different upgrade projects, conversions and improvements;
    Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use;
    Establish service level agreements with service providers;
    Prepare specifications for bid proposals, contracts, scope of work reports, and other documentation for IT and infrastructure projects and associated efforts;
    Perform cost-benefit and return on investment analysis for proposed IT and infrastructure to aid management in making implementation decisions;
    Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, servers e.t.c;
    Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, department heads, end user and contractors and vendors;
    Coaching and mentorship of junior members of the team;
    Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Qualifications

    Master’s degree in Information Sciences, Information Systems, Information Technology, Computer Science, Business Management or related from a recognized institution;
    Bachelor’s Degree in Information Sciences, Information Systems, Information Technology, Computer Science or related from a recognized institution;
    Certification in CISA, ITIL, and Project Management Certification e.g. PRINCE2
    Leadership Course lasting not less than 4 weeks;
    Certificate in Computer Applications/ Proof of proficiency in computer applications;
    Membership of good standing to a relevant professional body;
    Relevant work experience of not less than nine (9) years, four (4) of which should be in a Management position;
    Meets provisions of Chapter Six of the Constitution

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  • Director – Trade Facilitation 

Director – IT Infrastructure, Innovations & Security 

Manager – Internal Audit 

Assistant Manager – Risk Management & Compliance 

ICT Support Assistant

    Director – Trade Facilitation Director – IT Infrastructure, Innovations & Security Manager – Internal Audit Assistant Manager – Risk Management & Compliance ICT Support Assistant

    Grade KTNA 2
    Reports to: Chief Executive Officer
    Job Purpose
    The purpose of this job is to:

    Continuously analyze trade facilitation trends within Kenya and globally and make appropriate recommendations to ‘enhance the ease of doing business
    in Kenya;
    Oversee the management and use of the National Electronic Single Window System (TradeNet System) and other value add services as Trade Facilitation Tools.
    Oversee the functions of the following Units:

    Trade Facilitation & Value Add Services Department
    Customer Service & Contact Centre Department

    Duties and Responsibilities
    Reporting to the Chief Executive Officer, the duties and responsibilities for the position will entail:

    Preparation of strategic business models, annual budgets, business plans and performance work plans for the trade facilitation function.
    Development of relevant Policies, Procedures and guidelines for the Trade facilitation and customer Service functions.
    To continuously analyze the international trade logistics supply chain and recommend trade facilitation strategies required to improve trade processes and procedures by working closely with relevant stakeholders & other partners, representatives of business and trading community in Kenya.
    Conduct consultative engagements with relevant partners to strengthen capacity, facilitate and ease trade and collaboration with the trading community.
    To assess the current business needs and to promote comprehensive cooperation and understanding among public sector and trading community on the application of the Single Window System.
    To provide expertise and recommendations as to how to adapt internationally acclaimed trade facilitation measures to the local realities
    To identify institutional, legal and functional gaps which hinder the introduction of trade facilitation measures in the country and recommend appropriate action
    Undertake research for the continued enhancement and optimal use of the TradeNet System as a trade facilitation tool
    To oversee business process reengineering of the TradeNet System to ensure continuous improvement of business environment
    Ensure effective customer service/support for the TradeNet System users and users of other trade facilitation tools provided by the Agency to ensure highest customer satisfaction levels at all times.
    Ensure that the Contact Centre is functioning optimally at all times so that customer needs are effectively handled.
    Such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Requirements for Appointment
    For appointment to this position, one must have:

    Bachelor’s degree in Commerce, Business Management Trade Logistics, Shipping and Economics or in any business-related field from a recognized institution.
    Master’s Degree in a Business Trade or logistics field – or in any other business-related field from a recognized institution
    Relevant work experience of not less than twelve (12) years, seven (7) of which should be in a senior management position
    Certificate in computer applications (proof of knowledge in using computer applications)
    Leadership course lasting not less than 4 weeks
    Membership to a relevant professional body
    Qualifications and exposure in transport logistics and shipping
    Knowledge of international convention/agreements such as World Trade Organization, EAC Protocols etc
    Meets all provisions of chapter six of the Constitution as outlined herein

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  • Customer Service Assistant 

Product and Application Development Officer 

Webmaster

    Customer Service Assistant Product and Application Development Officer Webmaster

    Job Description
    Grade KTNA 9
    Reports to: Customer Service Officer
    Purpose for the Job
    Responding to a wide range of enquiries from both the general public and customers by providing advice and information regarding processing transactional services and assessing customer needs, in a prompt, efficient and courteous manner.
    Duties and responsibilities

    To answer incoming enquiries and to requests for information received by e-mail, SMS walkins, or voice mail. Ensuring that all customers’ queries are answered according to the KenTrade Customer Service Charter;
    Ensuring complaints or compliments are keyed into the system or escalated to the Regional Representatives;
    Preparing operational/daily reports as appropriate and forward to Regional Representatives.
    To provide advice and assistance to customers in the most appropriate format to meet their needs, demonstrating due attention to customer care and professional approach at all times;
    To follow up previous customer requests and to update system and customers as appropriate.
    To use the provided software applications and other electronic information systems appropriately and in accordance with procedure;
    Log all contacts in the customer database system accurately and maintain accurate and up Log all contacts in the customer database system accurately
    To quickly identify situations requiring specialist information and advice customers appropriately;
    To maintain an awareness of all relevant service developments and participate in all aspects of training of users so as to improve effectiveness and efficiency of service delivery;
    Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Minimum Qualifications & requirements

    Diploma in relevant field
    Certificate in Computer Application
    At least two (2) years of experience in a service Industry (added advantage)
    Meets the requirements of chapter six of the Constitution

    Qualified and Interested candidates are requested to submit their applications, Curriculum Vitae that contains details of qualifications, experience, copies of certificates & relevant testimonials, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates previous work experience. Candidates interested in these positions are also expected to fulfill the requirements of Chapter Six of the Constitution of Kenya. Specifically, they must obtain and submit with their application copies of the following documents;

    Certificate of Good Conduct from the Directorate of Criminal investigations (CID)
    Clearance Certificate from Higher Education Loans Board (HELB)
    Tax Compliance Certificate from Kenya Revenue Authority (KRA)
    Clearance from the Ethics & Anti-corruption Authority (EACC)
    Clearance from Credit Reference Bureau (CRB) Please note that applications without the Chapter 6 requirements SHALL NOT be considered.

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  • Product and Application Development Officer – Grade KTNA 7 

Webmaster – Grade KTNA 7 

Internal Auditor

    Product and Application Development Officer – Grade KTNA 7 Webmaster – Grade KTNA 7 Internal Auditor

    Reports to: Manager, Innovations and solutions development Purpose for the Job To Analyze the needs, undertake the design, development and testing of new or existing programs and applications.
    Duties and responsibilities

    Compiling and writing documentation for program development and subsequent revisions, inserting comments in the coded instructions so that others can understand the program.
    Testing of all developed applications.
    Writing, updating and maintaining computer programs or software packages to handle specific jobs, such as storing and retrieving data, or controlling other equipment.
    Maintenance of applications, repair or expansion of existing programs to increase operating efficiency or adapt to new requirements.
    Writing, analyzing, reviewing and rewriting programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, subject matter and symbolic logic.
    Writing or contributing to instructions or manuals to guide end users.
    Providing program support for computer operators or system analysts to define and resolve problems in running computer programs.
    Training end users.
    Undertaking such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Minimum Qualifications & requirements

    Bachelor’s Degree in Software programming, Computer Science, Information Technology, Business IT or related form a recognized institution
    Certificate in Computer Application
    Meets provision of chapter six of the Constitution
    3 years minimum work experience in software development v. Proficiency in Java or equivalent object oriented language (C#, C++, PHP, Python) vi. Familiarity with automated testing frameworks vii. Passionate about writing quality code in a team environment following best practice design patterns.

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  • Product and Application Development Officer – Grade KTNA 7 

Webmaster – Grade KTNA 7 

Internal Auditor

    Product and Application Development Officer – Grade KTNA 7 Webmaster – Grade KTNA 7 Internal Auditor

    Reports to: Manager, Innovations and solutions development Purpose for the Job To Analyze the needs, undertake the design, development and testing of new or existing programs and applications.
    Duties and responsibilities

    Compiling and writing documentation for program development and subsequent revisions, inserting comments in the coded instructions so that others can understand the program.
    Testing of all developed applications.
    Writing, updating and maintaining computer programs or software packages to handle specific jobs, such as storing and retrieving data, or controlling other equipment.
    Maintenance of applications, repair or expansion of existing programs to increase operating efficiency or adapt to new requirements.
    Writing, analyzing, reviewing and rewriting programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, subject matter and symbolic logic.
    Writing or contributing to instructions or manuals to guide end users.
    Providing program support for computer operators or system analysts to define and resolve problems in running computer programs.
    Training end users.
    Undertaking such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Minimum Qualifications & requirements

    Bachelor’s Degree in Software programming, Computer Science, Information Technology, Business IT or related form a recognized institution
    Certificate in Computer Application
    Meets provision of chapter six of the Constitution
    3 years minimum work experience in software development v. Proficiency in Java or equivalent object oriented language (C#, C++, PHP, Python) vi. Familiarity with automated testing frameworks vii. Passionate about writing quality code in a team environment following best practice design patterns.

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  • Management Accountant Corporation Secretary And Head Of Legal Affairs

    Management Accountant Corporation Secretary And Head Of Legal Affairs

    To fulfill our mandate, we wish to engage suitably qualified candidates who meet the requirements of Chapter 6 of the Kenya Constitution for the position of an Management Accountant 
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  • Management Accountant Corporation Secretary

    Management Accountant Corporation Secretary

    Reports to: Finance Manager
    To prepare, Monitor, control and reporting of financial information for management decision making as well as policy implementation and ensuring statutory and legal compliance.
    Duties for the Management Accountant Job
    Implement management accounting and financial reporting policies of the Agency under supervision of the Finance manager;
    Posting financial information and data using relevant accounting reporting software for purposes of updating books of Accounts;
    Preparing and presenting periodic Management Accounts and financial reports
    Preparation of bank reconciliations;
    Collation and preparation of annual budgets and financial projections;
    Maintaining and updating of assets register;
    drafting of annual final accounts;
    Preparation of audit schedules for purposes of external audit;
    Responsible for costing, responsibility accounting, capital budgeting and depreciation
    Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.
    Management Accountant Job Qualifications
    Bachelor’s degree in Commerce, Business Management, Economics or related field from a recognized University;
    Possession of CPA (K)/ full ACCA qualifications;
    Membership of good standing with ICPAK/ACCA;
    At least four (4) years relevant experience in a computerized accounting environment;
    Experience in a similar position in a Public Institution desirable.
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  • Information Systems Security Officer

    Information Systems Security Officer

    Job Grade: KTNA 6 Reports to: Manager ICT
    Purpose for the Job
    The jobholder is responsible for the development and implementation of a comprehensive information security program and associated policies to provide assurance that KENTRADE’s information assets are protected and that information is used in accordance with its intended purpose.
    The officer is responsible for protection of KENTRADE’s data and infrastructure from external and internal threats and ensuring compliance with statutory and regulatory requirements regarding information access, security and privacy.
    The Information Systems Security Officer is also responsible for continuous information risk assessment to ensure efficient risk management for the Agency.
    Job Duties & Responsibilities
    Managerial Responsibilities
    Development and operationalization of the corporate information security management program
    Development of information security policies and procedures.
    Development of ICT Security Section Budget and Procurement Plan.
    Reporting on the information security posture of the Agency.
    Operational Responsibilities
    Develop and spearhead the implementation of a comprehensive information security and privacy program for KENTRADE.
    Development of KENTRADE’s ICT security policies, standards, procedures and Guidelines.
    Monitor the organisation’s networks and systems for security breaches and vulnarabilities and investigate violations when they occur.
    Lead in the design, implementation, operation and maintenance of the Information Security Management System based on the ISO/IEC 27000 series standards.
    Spearhead IT disaster recovery planning as part KENTRADE’S business continuity management.
    Develop and implement ICT risk management processes for protection of the agencies information assets. Collect and summarize security events and data including preparing security reports eventual remedial actions to be taken.
    Lead in the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.
    Administer ICT security tools, Maintain security escalation and contact lists and security logs.
    Ensure that all business recovery/contingency plans and/or procedures are always kept up to date.
    Coordinate information security awareness, training and educational activities.
    Keep abreast of latest security advisories and vulnerabilities pertaining to KENTRADE and its mission and take appropriate action.
    Minimum Academic and Professional Qualifications
    Bachelor’s degree in IT, Computer Science, Information Systems or related field.
    Certified Information Security Manager (CISM) and/or Certified Information System Security Professional (CISSP). ISACA Member.
    Professional Work Experience
    At least four (4) years ICT Security work experience;
    Mandatory experience in developing and administering an Information Security Program;
    Experience in managing information security in Heterogeneous environments running Oracle Solaris and Windows Operating Systems;
    Demonstrable experience in working with various ICT Security Tools such as Firewalls.