Jobs Kenya

Company Address: Address First Floor, Co-Creation Hub 294, Herbert Macaulay Road,, Sabo, Yaba, Lagos NG

  • Sales Representative

    Sales Representative

    The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya’s products and services.
    Roles and Responsibilities:

    Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
    Prepare and follow up on territorial sales forecasts on a weekly and monthly basis.
    Ensure Proper Coverage as per the planned Frequency per customer segment.
    Establish, develop and maintain positive business and customer relationships
    Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
    Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
    Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
    Coordinate all issues with key clients between sales, fulfillment and customer support
    Stay informed about the activities of health services in assigned particular area.
    Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
    Perform other duties as assigned

    Requirement
    Educational Qualifications

    BSc in Biological and Medical Sciences, Sales and Marketing, Business Management or any other related fields.

    Experience

    1-2 years experience in direct sales in the Pharma and healthcare industry
    Experience in the medical or Pharma industry is a plus

    Interested candidates should send their Resume to team@lifebank.ng

    Apply via :

    team@lifebank.ng

  • Sales Representative

    Sales Representative

    Job Overview

    The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya’s products and services.

    Roles and Responsibilities:

    Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
    Prepare and follow up on territorial sales forecasts on a weekly and monthly basis.
    Ensure Proper Coverage as per the planned Frequency per customer segment.
    Establish, develop and maintain positive business and customer relationships
    Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
    Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
    Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
    Coordinate all issues with key clients between sales, fulfillment and customer support
    Stay informed about the activities of health services in assigned particular area.
    Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
    Perform other duties as assigned

    Requirement
    Educational Qualifications

    BSc in Biological and Medical Sciences, Sales and Marketing, Business Management or any other related fields.

    Experience

    1-2 years experience in direct sales in the Pharma and healthcare industry
    Experience in the medical or Pharma industry is a plus

    Skills And Abilities

    Good organization skills and results driven
    Highly Self motivated
    Highly analytical with a drive for numbers
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills.
    Relationship management skills and openness to feedback
    Excellent selling, communication and negotiation skills.
    Good written and verbal communication skills
    High proficiency in MS Office Suite
    Must be able to prepare management reports and correspondence
    Good initiative, time and stress management skills

    Personal Attributes

    Have a deep desire to work in the startup industry
    Sociable and friendly
    Confident and pleasant
    Loves a challenge

    Work Environment

    Field visits to Clients sites at least 4 days in a week.
    Will be required to write proposals and reports

    Reporting Structure

    Will report to the City lead, and Country CEO where necessary

    Submission Requirement
    Interested candidates should send their Resume to team@lifebank.ng

    Apply via :

    team@lifebank.ng

  • Customer Service Representative

    Customer Service Representative

    Role Description

    This is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent’s main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.

    Qualifications:

    Customer Service Representatives, Customer Support, and Customer Satisfaction skills
    Experience in providing excellent customer service
    Customer Experience skills
    Strong communication and interpersonal skills
    Ability to handle customer inquiries and resolve problems effectively
    Ability to work in a fast-paced environment
    Attention to detail and strong organizational skills
    Knowledge of healthcare industry is a plus
    Bachelor’s degree in any field

    Roles and Responsibilities:

    Work in line with company policy to achieve set sales targets (above 80%) and outcomes within schedule in assigned active customers
    Ensure retention of assigned customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned active customers
    Prepare and follow up on territorial sales, forecasts on a weekly and monthly basis for active customers
    Establish, develop and maintain positive business and active customer relationships
    Reporting, tracking and resolution of active customer issues
    Provide daily call reports, as well as weekly and monthly report of sales efforts to active customers in marked sales territory
    Regularly follow up with active hospitals to ensure they sign up and are using the app to place orders
    Resolve active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector
    Stay informed about activities of health services in assigned particular area
    Expert level knowledge of department processes and product to serve as the first line of support in resolvong internal and external active and key customer issues
    Perform other duties as assigned
    Ensure all assigned KPIs are achieved.

    Requirements

    Interested candidates should possess a B.SC Degree/HND
    1-2 years Key account and Customer Experience management experience
    1-2 years experience in direct sales in the Pharma and Healthcare industry
    Experience in the medical or Pharma industry is a plus

    Skills and Abilities:

    Good organizational skills and results driven
    Highly self motivated
    Highly analytical with drive for numbers
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills
    Relationship management skills and openness to feedback
    Excellent selling, communication skills
    High proficiency in MS Office Suite
    Must be able to prepare management reports and correspondence
    Good initiative, time and stress management skills

    Personal Attributes:

    Have a deep desire to work in the startup industry
    Sociable and friendly
    Confident and Pleasant
    Loves a Challenges

    Apply via :

    www.linkedin.com

  • Junior Sales Manager

    Junior Sales Manager

    Job Overview

    She/he will be in charge of running the overall sales activity: selling LifeBank products such as Nerve, Coldbank, Stockbank, Airbank etc. she will be evaluated based on merit which means bring business to LBK

    Function of the Role

    The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya ’s products and services.

    Key Responsibilities

    Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
    Prepare and follow up on  territorial sales forecasts on weekly and monthly basis.
    Ensure Proper Coverage as per the planned Frequency per customer segment.
    Establish, develop and maintain positive business and customer relationships
    Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
    Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
    Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
    Coordinate all issues with key clients between sales, fulfillment and customer support
    Stay informed about the activities of health services in assigned particular areas.
    Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
    Perform other duties as assigned

    REQUIREMENTS
    Educational Qualification

    BSc in marketing and related field of studies.

    Experience

    1-2 years experience in direct sales in the Pharma and healthcare industry
    Experience in the medical or Pharma industry is a plus.

    Skills and Abilities

    Good organisation skills and results driven
    Highly Self motivated
    Highly analytical with a drive for numbers
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills.
    Relationship management skills and openness to feedback
    Excellent selling, communication and negotiation skills.
    Good written and verbal communication skills
    High proficiency in MS Office Suite
    Must be able to prepare management reports and correspondence
    Good initiative, time and stress management skills

    PERSONAL ATTRIBUTES

    Have a deep desire to work in the startup industry
    Sociable and friendly
    Confident and pleasant
    Loves a challenge

    Interested candidates should send their Resume to team@lifebank.ng

    Apply via :

    team@lifebank.ng

  • Chief Finance Officer Chief Growth Officer Country Manager Graphic Designer

    Chief Finance Officer Chief Growth Officer Country Manager Graphic Designer

    Job Description
    Function of the Role

    The CFO will be responsible for overseeing all the financial operations of LifeBank, including accounting, financial reporting, tax, business control and treasury. S/he will direct the company’s financial objectives, control the company’s finances, establish financial policies, manage financial risk, manage the company’s financial relationships with banks, manage financial recordkeeping, as well as oversee the finance department. The candidate will play a key role in closing all financing rounds of the company.

    Key Responsibilities

    Ensure key financing rounds are closed quickly and smoothly.
    Develop financial models for the company as it grows and expands across Africa taking into account its unique business drivers
    Identify, develop and execute analysis of business initiatives, product launches and/or new service offerings.
    Draft relevant financial operating practices and ensure these policies are implemented.
    Responsible for internal and external audit
    Ensure tax, legislative and statutory requirements are met
    Ensures financial and operational compliance within all business units and look for effective methods to optimise company revenues
    Set operational policies for actuarial valuation of the business.
    Look for opportunities to minimise tax liabilities of the organisation.
    Management of all banking operations, inclusive of practices and policies.
    Manages corporate financing, liquidity risk and cash flow for policyholders and shareholders through the finance team.
    Analyses business, financial and general operating information to identify trends and opportunities for development and produce management information to ensure that business developments remain financially viable.
    Analyses and monitors the effect of budget or policy changes on business unit productivity.
    Assists in deciding on the financial and business viability of new and existing projects and programmes
    Responsible for creating annual and quarterly budget targets of the company, and ensuring compliance with budget allocations and policies
    Drafting and ensure all reporting obligations of the company are met within given timelines
    Coordinate all regulatory obligations of the company to ensure prompt compliance
    Perform other duties assigned to it by the CEO

    REQUIREMENTS
    MSC in

    Accounting
    Finance
    Business Administration

    Professional Finance Certification

    Chartered Financial Analyst
    ACA or ACCA Qualification

    Experience

    4-7 years’ experience in a similar role
    Experience of working in a fast-paced and busy environment with competing demands on time and resources

    Skills and Abilities

    Financial planning and strategy
    Managing profitability
    Strategic planning and vision
    Quality management
    Promotion of process improvement
    Forecasting
    Budget development
    Good negotiation skills
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills.
    Relationship management skills and openness to feedback
    Good written and verbal communication skills
    Good initiative, time and stress management skills
    Strategic thinker

    Personal Attributes

    Have a deep desire to work in the startup industry and be flexible to adapt to a dynamic environment
    Confident and pleasant
    A tech-savvy and knowledgeable of current trends
    Loves a challenge

    Work Environment

    Work in the office
    Required to work overtime, on weekends and travel if necessary

    go to method of application »

    To apply for this job, kindly send your C.V and necessary documents to team@lifebank.ng

    Apply via :

    team@lifebank.ng

  • Customer Service Representative

    Customer Service Representative

    Function of the Role
    A customer service officer will be responsible to manage customer queries and complaints. He/ she will also be asked to process and dispatch orders. He/she will also be required to escalate customer complaints unable to be resolved to the supervisor.

    Key Responsibilities

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    Responding promptly to customer inquiries.
    Communicating with customers through various channels.
    Acknowledging and resolving customer complaints.
    Knowing our products inside and out so that you can answer questions.
    Processing and dispatching orders.
    Keeping records of customer interactions, transactions, comments, and complaints.
    Communicating and coordinating with colleagues as necessary.
    Providing feedback on the efficiency of the customer service process.
    Ensure customer satisfaction and provide professional customer support.
    Performing any other duties as assigned by the supervisor.

    Requirements

    Educational Qualification

    BSC in
    Customer service
    Business Management
    Public Relations and Communication
    Any related discipline

    Experience

    2+ years of customer care experience in the healthcare or hospitality industry.
    Familiarity with customer-relationship management (CRM) software programs.
    Experience in managing and motivating staff or volunteers.

    Skills and Abilities

    Knowledge of customer service practices and principles.
    Friendly and welcoming manner with clients and other staff members.
    Ability to explain complex concepts in a clear , simple manner to customers.
    Strong command of written and verbal English.
    Ability to plan and execute events.
    Excellent multitasking and organizational skills.
    Superior listening, verbal, and written communication skills.
    Ability to handle stressful situations appropriately.
    Must be able to prepare management reports and correspondence.
    Good stress and time management skills.

    Personal Attributes

    Friendly and pleasant.
    Highly organized and detailed.
    Passion for people and good health.
    Loves to talk and socialize.
    Has high energy levels.
    Loves events.

    Kindly send your CV to annastacia@lifebank.ke

    Apply via :

    annastacia@lifebank.ke

  • Sales Intern

    Sales Intern

    Position Description
    The medical sales representative will be responsible for promoting LifeBank and its products to hospitals and blood banks. She/he will build market positions for LifeBank by identifying, developing and negotiating business relationships that translate into sales. S/he will work to grow the company’s client base, foster client relationships, and develop new opportunities for LifeBank’s products and services.
    Key Responsibilities

    Schedule and conduct sales appointments with key resource personnel of hospitals and blood banks to sell LifeBank products.
    Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule
    Provide daily call reports as well as a weekly and monthly report of sales efforts in marked sales territory
    Regularly follow up with signed hospitals and blood banks to ensure they are using the app and placing orders
    Make recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
    Develop and implement strategies for expanding customer base as well as minimizing clientele attrition
    Stay informed about the activities of health services in a particular area.
    Perform other duties as assigned

    REQUIREMENT
    Degree or higher diploma in the below-mentioned courses:-

    Marketing
    Business
    Finance
    Health/ Biological Sciences

    Experience

    Entry-level experience in sales and marketing.
    Knowledge of a CRM tool

    Skills and Ability

    Highly analytical with a drive for numbers
    Good networking, prospecting and closing skills
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills.
    Relationship management skills and openness to feedback
    Excellent selling, communication and negotiation skills
    Good written and verbal communication skills
    High proficiency in MS Office Suite
    Must be able to prepare management reports and correspondence
    Good initiative, time and stress management skil

    Personal Attributes

    Have a deep desire to work in the start-up industry
    Sociable and friendly
    Confident and pleasant
    Very tech-savvy and knowledgeable of current trends
    Loves a challenge

    Work Environment

    Work in the office
    Visit prospective client sites
    Will be required to write proposals and reports
    Might be required to work overtime, on weekends and travel if necessary

    Reporting Relationships

    Will report to the Director of Tech and Innovation

    To apply for this job, kindly send your C.V to hello@lifebank.ke

    Apply via :

    hello@lifebank.keIn

    lifebankcares.com