Company Address: Address Finance House, 12th Floor Loita Street Nairobi

  • Legal Officer, TrustLaw, Africa

    Legal Officer, TrustLaw, Africa

    As a Legal Officer, you will:

    Collaborate with teams across the Foundation to deliver the TrustLaw component of the DDR/AI project
    Scope, draft and manage legal pro bono requests, including connecting the pro bono client with lawyers and following up with the parties involved
    Design, scope and manage the development and dissemination of cross-border research projects, legal tools, resources, and other content that address the most critical social and policy needs facing our NGO and social enterprise members
    Scope, research, manage and deliver online legal trainings, legal health checks and events for NGOs and social enterprises
    Support the implementation of strategies to expand the TrustLaw membership by recruiting the strongest law firms and corporate in-house legal teams in the region, managing member relationships and facilitating member engagement
    Support the TrustLaw team on thought leadership projects and, as appropriate, represent TrustLaw by speaking publicly on our work at panels, conferences, or other speaking engagements
    Assist and support on the administrative, reporting, planning, monitoring, and logistical responsibilities linked to the role in a timely manner, for example through inputting into databases, planners, and trackers, updating Salesforce and running Salesforce reports, ensuring members have up-to-date contact information, inputting into reports, collecting feedback and responding to requests for information, etc
    Work hours that overlap with global team availability, including some evening meetings each week
    Assist with other duties as required.

    About You

    A qualified lawyer (2+ years PQE) with strong legal skills and relevant experience working in a law firm, in-house legal team, media house or non-profit organisation
    Prior experience working in or demonstrated understanding of media freedom, inclusive economies or human rights. Knowledge of data and digital rights an advantage
    A good understanding of the legal and non-profit sectors in Africa, and an understanding of the challenges and opportunities that pro bono opportunities bring to law firms and legal teams
    Excellent project, time management and organisational skills including the ability to effectively and independently manage multiple matters and projects in a fast-paced environment
    Excellent research, drafting and analytical skills
    Experience coordinating and delivering project or programmatic activities, including organising trainings/events. Experience working on donor-funded projects would be a plus
    Experience engaging with a diverse range of stakeholders, from senior corporate executives and partners of top law firms to social entrepreneurs, NGOs and donors, and supporting members to use a service
    Excellent interpersonal and communication skills – able to establish and maintain positive working relationships with people from a wide variety of cultures and backgrounds
    Experience working with databases essential, Salesforce favourable.
    Willingness to travel internationally

    Apply via :

    reuters.com

  • Project Coordinator

    Project Coordinator

    About the Role
    As a Project Coordinator at the Thomson Reuters Foundation, you will:

    Provide logistical support for remote and in-person activities including workshops, mentoring schemes, and multi-stakeholder convenings and panels
    Coordinate project activities with Programme Team members, internal enabling functions (finance, comms, etc.) external contractors and partner organisations; and occasionally donors as required
    Monitor programme finances in collaboration with colleagues in the Programme and Finance teams
    Keep track of programme outputs and examples of impact, and contribute to report writing
    Provide support to key outreach activities, including research and event coordination
    Maintain the alumni network of journalists involved in the programme, as appropriate
    Support knowledge capture, ensuring that we document our networks, relationships and ongoing conversations systematically
    Research potential collaborators and act as first point of contact for enquiries, coordinating a response and involving other members of the team as appropriate, and facilitate collaboration

    To be our Project Coordinator, you will likely have:

    At least 3 years of work experience
    Prior experience in a relevant role building relationships and collaboration across teams to achieve common goals, and working constructively with a diverse range of people and external stakeholders
    Excellent organisational skills and the ability to work with changing priorities and time pressures
    A pro-active self-starting and problem-solving attitude, including paying attention to detail and being good on follow-through
    Experience working on supporting and building multi-stakeholder partnerships, and the ability to create and maintain a systematic, process-driven approach to outreach and relationship management
    Experience of preparing briefings, event coordination, and supports to stakeholder management
    Experience of administrative or finance processes and excellent numerical skills
    Competency in Word, Teams, Outlook and Excel. Experience with databases (e.g. Salesforce) would be an advantage

    Apply via :

    www.linkedin.com

  • Project Manager

    Project Manager

    About The Role

    Delivers projects within the constraints of scope, time and cost to agreed levels of quality, within the organization’s governance and project management framework.
    Produce reports to key stakeholders on programme progress, including preparing narrative, identifying success stories, and providing financial updates to donors.
    Facilitate information sharing within the Programmes Team and with other Foundation units.
    Drive the external profile of the Foundation by representing the Foundation in networks, forums, and project consortia.
    Travel regularly and internationally to monitor programme implementation and ensure programme quality.
    Identify, assesses and manage risks to the success of the project.
    Effectively manage project team conflicts, build collaborative partnerships with stakeholders, and obtain commitment to make decisions.
    Estimates costs, timescales and resource requirements for the successful completion of each project to agreed scope and constraints.
    Prepares and maintains project plans and tracks activities against the plan.
    Implement effective communication plan and operating rhythm, including provision of regular and accurate reports.
    Support the Business Development team on funding opportunities through proposal development, activity design and budget planning.

    About You

    Experience working with a variety of international donors, particularly NORAD, FDCO, GEC and USAID. Familiarity with donor reporting requirements.
    Track record in managing successful projects in the international development context.
    Outstanding project or programme management skills, and experience with monitoring and evaluation (building log frames, theories of change).
    Excellent budget and financial management, including fluency in Excel.
    Experience in remote programme management, programme start up, mobilisation and close down.
    Resilience, ability to cope with high pressure projects and work environments and find solutions to problems when they arise.
    Ability to work under pressure and to tight deadlines
    Ability to quickly understand complex information and communicate to non-experts.
    Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds
    Experience in development of successful funding propos
    Excellent communications skills, both verbal and written, to capture and share stories of programmatic impact and promote the work of TRF externally.
    Fluency in English; other languages (such as French and Swahili) would be an advantage.

    Desired Skills

    Experience in a role in journalism/media, international relations, international development, politics or relevant field.

    Apply via :

    reuters.com

  • Deputy Bureau Chief, East Africa

    Deputy Bureau Chief, East Africa

    As our Deputy Bureau Chief for East Africa, you will:

    Generate great ideas, edit and write with authority across the file, and work closely with visuals colleagues to deliver stories in all formats
    Be fast and ensure Reuters clients get the news first, even as you drive insightful features
    Have exceptional news judgment, a sound understanding of reader and client needs, and the ability to set priorities in a large region
    Be a mentor who supports and inspires colleagues to sharpen their skills and achieve their career goals

    To be our Deputy Bureau Chief, you will likely:

    Have a deep knowledge of East Africa, including an understanding of the key issues and players, and a knack for explaining them to a global audience
    Have a proven ability to cultivate high-level sources, break news and deliver deeply reported, high-impact features
    Be a self-starter with excellent people skills and an ability to manage a diverse team working across multiple countries, cultures and languages
    Have strong diplomatic skills, including an ability to navigate challenging media environments
    Be fluent in English with strong writing skills; Swahili and/or French would be an advantage
    Have at least five years of experience as a journalist, including experience working for international outlets in a real-time news environment
    Have experience working in hostile environments, including conflicts or natural disasters.

    What’s in it For You?

    At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

    Global Career: As a global company, we can offer a truly international career and progression opportunities
    Learning & Development: On the job learning and coaching with an intensive training package. We also have a dedicated training team focused on the continuous development of our journalists
    Benefits: We offer competitive salary packages and market leading benefits including paid volunteering days and a wellbeing scheme including private healthcare and Multisport card
    Perks: Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories.

    Apply via :

    reuters.com

  • Call for Trainers and Consultants for journalists, newsrooms and media organisations

    Call for Trainers and Consultants for journalists, newsrooms and media organisations

    Scope of Service and Work
    The successful consultants and trainers will be required to undertake the following roles;

    Review the target newsroom structures and working systems
    Provide an analysis of the technical, capacity needs and legal support the target newsroom needs
    Propose and recommend the best approach and support that target newsroom requires
    Implement the key strategies identified and agreed upon in tandem with the legal support approach developed
    Provide guidelines on building strong editorial systems that would enhance media freedom
    Enhance media managers capacity of surveying their audiences to support content diversity across various platforms
    Outline, design and implement various business models that would promote independence, increase diverse financial streams and strengthen its offerings to their audiences
    Work with the legal consultants to develop guides, tool kits and editorial policies for the newsrooms identified

    Key Outputs and deliverables

    A detailed overview of the technical, structural and needs capacity of the target newsroom
    A detailed work plan and course of action to build the capacity of the target newsroom
    Progress reports on project’s development and impact
    Capacity and course outline of the curriculum for the target newsroom
    Timesheets of one-on-one capacity newsroom engagements
    A curriculum handbook

    Qualifications and Experience

    Proven experience and competence of having worked in a newsroom having risen to the rank of being a media manager
    Be of good repute in the industry in the selected target countries
    Demonstrate adequate understating of the media landscape of the target countries one is applying for
    An understanding of the media legal framework for the selected target countries will be an added advantage
    A proven track record of having undertaken similar assignments

    Required skills and experience

    A seasoned journalist with over 5 years’ experience in management
    Experience in media capacity building for journalists
    Capacity building of newsrooms
    An undergraduate education
    A relevant postgraduate qualification will be an added advantage
    Active membership with a journalist’s association will be an added advantage

    Apply via :

    Ruth.Muturi@thomsonreuters.com

  • East Africa Senior Producer, Reuters

    East Africa Senior Producer, Reuters

    About the job
    Reuters is looking for a talented and experienced journalist to manage our East Africa video operations based in Nairobi.
    In this senior producer role, you will drive the daily editorial file from East Africa, handling breaking news and planned coverage as well as pitching stories that go beyond the headlines.
    You will be a skilled visual storyteller who is passionate about winning the big stories for a global client base that includes more than 1,100 broadcast and digital media outlets. Experience of operating in hostile environments is a must while the ability to shoot video will also confer a clear advantage.
    Managing and producing regional Africa Daily content, our flagship Africa lifestyle service, is a significant part of the role. You will work closely with video, pictures and text counterparts in Nairobi, Johannesburg and London.
    This is a full-time role that may require some flexibility to work long hours and some weekends and will report to the Chief Producer Visuals, Africa.

    As our trusted East Africa Senior Producer, you will:

    Ensure our team is positioned to deliver high-quality Live and edited video at speed to all Reuters customers.
    Be responsible for our output and ensure that our scripts are accurate and impartial.
    Have a keen eye for visual storytelling and the ability to edit footage within tight deadlines.
    Have excellent news judgement and a deep understanding of Kenya and the East Africa region.
    Work alongside colleagues from text and pictures to help create a truly unified newsgathering team.
    Ensure that multimedia working across the region becomes part of our bureau’s day to day planning coordination and coverage.
    Have great people skills and ability to manage local and remote teams.
    Be customer-focused and build strong relationships with clients.
    Ensure safety newsgathering protocols are followed.
    Ensure all recruitment decisions are aligned with our strategic plan for video and with a strong focus on diversity.
     

    To be our East Africa Senior Producer, you will likely have:

    Solid editorial experience in agency newsgathering and production
    Strong planning and organizational skills
    Demonstrable leadership skills and the ability to motivate local and remote teams
    A track record of working in a breaking news environment
    Ability to write scripts in English to a high standard.
    Excellent video editing skills
    Ability to drive speed and accuracy while remaining calm under pressure
    A clear understanding of the news video needs of major broadcasters and digital clients
    Excellent communication skills and ability to build relationships quickly.
    Ability to quickly and proactively source UGC and other 3rd party content, especially for breaking news
    An unwavering commitment to defend Reuters Trust Principles

    Please note, the deadline for applications is Sunday 24th April 2022.

    What’s In It For You

    At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

    Global Career: As a global company, we can offer a truly international career and progression opportunities
    Learning & Development: On the job learning and coaching. We also have a dedicated training team focused on the continuous development of our journalists
    Benefits: We offer competitive salary packages and market leading benefits including paid volunteering days
    Perks: Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories.

    Apply via :

    reuters.com

  • Programme Manager – Africa

    Programme Manager – Africa

    About the job
    This is an exciting opportunity that involves a mix of partnership and project management to strengthen the Foundation’s impact and build its reputation and presence across the continent of Africa.

    It is a chance to play a key role in the Foundation’s work to advance media freedom, foster inclusive economies and promote human rights across the Africa region. The successful candidate will be able to make a real difference as part of a dynamic team, working to design and implement integrated projects and programmes, combining the power of media, law, and convening to deliver systemic long-lasting impact.

    The Programme Manager – Africa will design and manage the Foundation’s project portfolio in the region, ensuring the highest level of alignment with the strategy, synergy across projects, and the highest possible quality and impact on the ground. You will lead other project managers, as well as manage your own projects, as necessary.

    Reporting to the Senior Programmes Manager, you will work closely with other Foundation teams, local partners and donors to develop and implement new projects, products and services. This is a new role, which will oversee a small number of strong pre-existing projects focused on Africa, with the expectation and ambition that the role will increase the number and scale of TRF’s projects and work in Africa over the next 18months to two years.

    Please be advised that for this role we offer 2 years fixed contract.

    Key responsibilities:

    Lead on the management and further development of a diverse project portfolio, identifying common outcomes, operational synergies and the alignment with the Foundation’s strategy with the goal to strengthen the Foundation’s impact and presence in the region
    Lead a team of project managers and coordinators, ensuring effective project design and delivery and compliance with donors’ and contract requirements
    Effectively manage at least one strategic project, in coordination with project colleagues, including full project cycle and donor’s accountability requirements, as necessary.
    Strong contextual knowledge and networks across the Africa region – build a strong understanding of local contexts, including socio-economic and political situation and local legal, media, business, and NGO landscapes. Work with local partners and other stakeholders to understand local needs and capacities and advise other teams on the local contexts, as necessary
    Identify, monitor and manage risks to ensure excellent project delivery, staff, consultant, local partner and beneficiary safety and to promote he Foundation’s reputation
    Working closely with thought leadership and other teams, develop and manage longer-term local partnerships and networks
    Working with the Business Development team and others to identify new business opportunities, and develop, design and implement new projects, products and services for the region, as TRF and in partnership with others
    Work with Finance on project budgeting and resourcing and economic analysis of programmes and projects
    Working with other teams, build the Foundation’s reputation as an important stakeholder, with long-term regional presence, strong partnerships, impactful projects and excellent understanding of the local contexts. Ensure high visibility and recognition of the Foundation’s activities and understanding of its priorities in the region
    Working with the Senior Manager, Media Initiatives manage the pool of consultants including consultant selection, contracts, appraisals, etc., deploy the right training content, and improve delivery modalities
    Strong and inclusive team management skills, able to empower and coach colleagues effectively
    Share strategic project data, updates and programme impact with TRF’s regional board once in place
    Make sure that the Foundation’s standards and principles are upheld by all contractors, freelancers and local partners
    Proactively facilitate learning, exchange and innovation

    Required skills:

    The candidate should have experience in the following:

    Strong experience in project management (5+ years), ideally in the international development sector, including experience in designing and setting up new projects, recruitment and management of consultants and project staff, planning project activities, developing MEAL processes, end-to-end oversight of project activities, and reporting to donors
    Experience in budget development and financial management, including fluency in Excel
    Strong experience in remote setting up and management of partnerships, including local partner capacity building
    Strong contextual knowledge of several African countries and/or region(s), and strong networks across civil society, especially with independent media outlets and journalists
    Self-starter
    Proven ability to manage and drive high quality client facing relationships
    Excellent communication and writing skills, including fluency in English.
    Demonstrated ability to work under pressure and meet tight deadlines
    Willingness to travel internationally when required

    Desired skills:

    Previous experience of working in Africa
    French, Portuguese and African languages
    Experience with the professional training industry
    Familiarity with Salesforce or other similar customer relationship management platforms

    Apply via :

    reuters.com

  • Legal Manager, Global (interim)

    Legal Manager, Global (interim)

    The Foundation is recruiting a Legal Manager, Global (interim) to work with the TrustLaw team to manage, co-ordinate and implement global initiatives for our legal network.

    This is an exciting opportunity to be at the heart of the TrustLaw service and play a pivotal role in delivering our core service and supporting our global legal research. The Legal Manager, Global will report to the Head of Legal. This is an 8 month (maternity leave) contract based in Nairobi commencing in March/early April 2022.

    The person in this role will: 

    Work with the Head of Legal and Programme Officer, Global Initiatives to drive and support (as applicable) a range of strategic initiatives, from planning, kick-off, to supporting project management and successful delivery including:
    the TrustLaw Index of Pro Bono, Thomson Reuters Foundation’s global benchmark of the scale and trends of the pro bono legal sector
    Training: development and delivery of legal-focused training courses (e.g. SEII training, trainings aimed at upskilling lawyers on pro bono, engaging with the non-profit sector, and/or on substantive legal issues in the focus areas)
    Pro bono thought leadership: development of resources and thought leadership on pro bono (e.g. Legal Health Check resources; Championing Pro Bono Guide and legal roundtables; Global Corporate Pro Bono resources, etc.)
    Annual Fees & Hours survey of TrustLaw members’ participation in TrustLaw projects
    Pro Bono Consultancy, advising clients on their pro bono practice and programs 
    Other global initiatives, as identified from time to time
    Support core project flow and connections and, in particular:
    Monitor key metrics and flag up concerns (together with Programme Coordinator) regarding project supply and demand, scoping distribution and other relevant matters.
    Troubleshoot for Programme Coordinator on new project, offer and connection queries, escalating to Head of Legal where appropriate.
    Review the weekly email to the legal network with pro bono opportunities.
    Scope and review legal pro bono requests from our community of NGOs and social enterprises so that the requests clearly explain the legal needs.
    Work with Head of Legal in oversight of strategic legal research, including reviewing smaller research projects, tracking and helping ensure sensible allocation of Leads and Supports for research projects, and initiatives to refine our approach to the strategic research lifecycle (from generation to management to publication and beyond).
    Support Head of Legal and Head of Programmes and the Programme Manager, Global on M&E relating to research and advisory projects, legal membership, flow of projects, offers and connections, and other relevant matters, including pulling reports and analysing trends, and working with Head of Legal and Head of Programmes to develop results/impact approaches, where appropriate.
    Work closely with Head of Legal to drive TrustLaw’s engagement with its legal members, including through outreach initiatives, relationship stewardship strategies and related resources, etc.
    Manage the Programme Officer, Global Initiatives.
    Please note that the person in this role will need to work hours that overlap significantly with core team availability, which may require at least two early or late shifts each week.

    Key Skills And Experience

    A highly qualified lawyer (at least 5+ years of experience as a practising lawyer in any jurisdiction) with significant experience in a legal environment (law firm or in-house at a corporation).
    Experience in working with the non-profit or development sector
    Strong experience and interest in project planning and management and proven ability to deliver projects and work on time and to the brief
    Aptitude for and extensive experience with devising, driving, and assessing internal processes, workflows, and guidance
    A “do-er” who is willing to roll up their sleeves to dive into processes, systems, and projects and deliver detailed pieces of work
    Experience working with global, cross-functional teams
    Experience with line management
    Experience working with a diverse range of stakeholders, from leaders in the international development sector to senior corporate executives and partners of top law firms, as well as social entrepreneurs, NGOs and other beneficiaries of our services
    Solutions-focused outlook
    Strong affinity for detail-oriented work
    Is ambitious, dynamic, and creative
    Experience in Salesforce would be favourable. Strong understanding and ability to use a range of software tools, including Microsoft Office, CMS, Eventbrite, etc.
    An excellent communicator, fluent in English, with strong written and verbal communication skills
    Willingness to travel internationally.

    Apply via :

    tacthr.com

  • Programme Officer, Global Initiatives, TrustLaw

    Programme Officer, Global Initiatives, TrustLaw

    TrustLaw

    TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact NGOs and social enterprises, to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops on legal issues across the globe.

    Responsibilities For The Role May Include

    Dedicated support for the following global legal initiatives:
    the TrustLaw Index of Pro Bono, Thomson Reuters Foundation’s global benchmark of the scale and trends of the pro bono legal sector
    Social Enterprise, ESG and Impact Investing Trainings
    Pro Bono Consultancy, advising clients on their pro bono practice and programs
    Other global initiatives, as identified from time to time
    Work closely with and support the Legal Manager, Global and other relevant team members throughout the lifecycle of global legal initiatives, from planning, kick-off, to supporting project management and successful delivery
    Develop, distribute, and support engagement with surveys to collect data as relevant across different initiatives
    For the Index of Pro Bono in particular:
    Ensure TrustLaw receives accurate and adequate data and information about legal pro bono practices globally
    Ensure that data is well-organised and analysed to identify trends and recommendations to improve pro bono practices
    Support drafting of reports, content, and materials for initiatives in easy-to-read styles and format, developing graphs and charts as required
    Liaise with and support engagement with the TrustLaw legal network around the world for global legal initiatives
    Liaise with the Programme Officer, Global Service and Community and Programme Manager, Global, as well as the Foundation’s Digital and Design teams to ensure the smooth development of the website and digital assets to showcase global initiatives
    Support strong communications of global initiatives including liaising with the Foundation’s Communications and Digital teams to ensure clear communications to appropriate target audiences (e.g. across social media channels)
    Please note that the person in this role will need to work hours that overlap significantly with core team availability, which may require at least two early or late shifts each week.

    About You

    An exceptional independent self-starter with 3+ years of relevant work experience, and a passion for social change
    Affinity for detail and extensive experience working on detail-oriented tasks and projects
    Experience with databases and survey tools (knowledge of Salesforce and/or Alchemer would be an advantage)
    Extensive experience organising, analysing, modelling and interpreting data and information using Excel and/or other software
    Proven organisational abilities and experience managing competing priorities in a fast-paced environment
    Experience coordinating projects, ideally for a beneficiary-focused programme or service
    An excellent communicator, fluent in English, with strong written and verbal communication skills
    Prior experience working in or with the legal and/or pro bono sector would be favourable
    A strong team player, able to work remotely and communicate effectively with a global team
    Demonstrated interest and/or prior experience in international development or social change would be favourable
    Experience stewarding and tracking relationships and partnerships, ideally with law firms or in-house legal teams (or similar), would be favourable
    Ability to work quickly under pressure, to prioritise work and meet deadlines to drive projects to completion
    Willingness to travel internationally

    To apply for this position, please apply on our website with your CV and separate cover letter in English describing how you meet the specifications for this role by 17 December, 2021. Applications without a cover letter or sent direct to our team will not be considered.

    This is a full-time role based in Nairobi. The salary is relative to the local charitable sector and will be commensurate with experience. Applicants must have the right to work in Kenya.

    Salary: The salary is relative to the local charitable sector and will be commensurate with experience.

    Apply via :

    temenos.csod.com

  • Programme Administrator, TrustLaw Thomson Reuters

    Programme Administrator, TrustLaw Thomson Reuters

    Job Description

    The Foundation is recruiting a skilled and dynamic Programme Administrator to support the delivery and expansion of our award-winning TrustLaw programme on a fixed term basis.

    We use the combined power of journalism and the law to build global awareness of critical issues faced by humanity, inspire collective leadership and help shape a prosperous world where no one is left behind. 

    TrustLaw 

    TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact NGOs and social enterprises, to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops on legal issues across the globe. 

    The role

    The Programme Administrator will work with a global team to support the day-to-day running of the TrustLaw service and ensure strong service standards. The Programme Administrator has a client-facing role, supporting our membership (non-profit, social enterprise and legal members) to engage with the TrustLaw service, and provides comprehensive administrative support to the TrustLaw team.

    This is a six-month, fixed-term contract in Nairobi commencing in October 2021.

    As Our Programme Administrator, You Will

    Support vetting, chasing and feedback collection of NGO, social enterprises, and legal members of TrustLaw across regions to ensure TrustLaw quality and growth metrics are met.
    Support the data collection and processing for our pro bono fees and hours reporting.
    Support the coordination of the annual TrustLaw Awards, liaising with regional TrustLaw teams, as appropriate.
    Support, as needed, TrustLaw’s portfolio of law firms, corporations, referral partners, NGOs, social enterprises and other key stakeholders. Administer, monitor and report on accounts and projects on Salesforce, our client relationship management system.
    Support the TrustLaw team with event planning and logistics for certain priority events.
    Administer the service, for example through inputting into databases, planners, and trackers, running Salesforce reports, ensuring members have up-to-date contact information, inputting into quarterly reports, responding to requests for information, etc. 
    Support TrustLaw’s global team with a range of administrative tasks as requested.
    Support the TrustLaw Heads with scheduling team planning sessions (both in-person and online) and arranging other meetings/working sessions as needed.
    Pull from Salesforce dashboards and input regional KPI figures into reporting templates for team review and reflection.
    Assist with other duties as required.

    To be our Temporary Programme Administrator, you will likely have:

    A proactive, process-oriented individual with excellent client relationship skills and strong attention to detail.
    Strong experience in general administration and customer service.
    Experience with sophisticated databases, including Salesforce.
    Excellent communication and interpersonal skills.
    Fluent English is a must.
    A highly motivated self-starter, with an ability to work independently as well as part of a team.
    Experience working in the non-profit, development or legal sectors an advantage.

    Apply via :

    www.applytracking.com