Company Address: Address ENGIE Energy Access Kenya The Oval, Ring Road Parklands Nairobi, Kenya
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Credit Risk Manager
Job Overview With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business. The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building. Within…
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Compensation and Benefits Analyst
To assist with development and implementation of effective remuneration and employee benefits program strategies, policies, rewards systems, human capital information management system and procedures as well as to create organizational competitive advantage in order to attract and retain talent. Responsibilities: Prepare offers, promotion and allowance business cases for review by the Head of Compensation and…
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Loan Recovery Intern Credit Assessment Intern
Job Purpose/Mission The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts. Responsibilities Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories. Ensure proper documentation of open…
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Service Network Intern
Purpose/Mission The Service Network Intern supports ENGIE Energy Access Kenya’s Service Network unit by assisting in the delivery of excellent after-sales services to customers. This role involves supporting Zonal Sales and Collection Managers in conducting regular training sessions for all Installation and Maintenance Technicians to enhance customer experience. Additionally, the Intern provides technical assistance for…
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Technical Operations Manager
Responsibilities: Lead implementation of technical improvements within the circularity pillars of EEA including repair, refurbishment, tech center management (tools, processes), testing and diagnosis. Technical support for deployment of tooling changes or NPI advised from R&D hardware – create and communicate processes and procedures related to all countries and implement with the technical teams in the…
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Head of Product Management
The Head of Product Management is responsible for developing and executing a product strategy that brings life-changing impact to our customers while meeting the business goals of EEA. This is a cross-functional leadership role, requiring experience and understanding in customer research, product and technology development, and business strategy. The Head of Product Management will facilitate the Product team to execute on discovery, definition, development, launch,…
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Service Delivery Manager
Position Overview: We are seeking an experienced and proactive IT Service Delivery Manager to join our dynamic team. As an IT Service Delivery Manager, you will be responsible for overseeing the efficient delivery of IT services, ensuring seamless operations, and maintaining high-quality customer satisfaction. Your expertise in managing IT service teams and optimizing service processes…
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Head of Public Affairs & Strategic Partnerships
The Head of Public Affairs & Strategic Partnerships will play a key role in ENGIE Energy Access (EEA). This role will be responsible for managing public affairs and strategic partnerships across the organisation, including setting the direction, driving key initiatives and partnerships, and establishing standards, tools, reporting and governance. The role will work closely with…
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Head of Public Affairs & Strategic Partnerships Head of Product Management
The Head of Public Affairs & Strategic Partnerships will play a key role in ENGIE Energy Access (EEA). This role will be responsible for managing public affairs and strategic partnerships across the organisation, including setting the direction, driving key initiatives and partnerships, and establishing standards, tools, reporting and governance. The role will work closely with…
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Technical Operations Manager Service Delivery Manager
Responsibilities: Lead implementation of technical improvements within the circularity pillars of EEA including repair, refurbishment, tech center management (tools, processes), testing and diagnosis. Technical support for deployment of tooling changes or NPI advised from R&D hardware – create and communicate processes and procedures related to all countries and implement with the technical teams in the…