Company Address: Address Dundori Road, off Lusaka Road, Nairobi, Kenya, 00800
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Senior Operations Lead
Position Overview We are seeking a dynamic, detail-oriented, and energetic Senior Operations Lead to join and guide our operations team. In this role, you will be the primary point of contact for all operational activities, providing leadership, strategic direction, and hands-on support to the entire property rental team. This includes overseeing day-to-day operations, ensuring service excellence,…
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Property Sales Manager
Role Description This is a full-time on-site role for a Property Sales Manager at Wonderiss Homes in Nairobi County, Kenya. The Property Sales Manager will be responsible for day-to-day sales activities, including identifying potential clients, maintaining customer relationships, promoting properties, and closing sales deals, all while ensuring exceptional customer service and satisfaction. Qualifications Proven experience…
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Sales Executive
SUMMARY: The Sales Executive with an interior design background will be responsible for driving sales growth by leveraging the expertise in furniture and interior design to meet the needs of clients. This role involves identifying and pursuing new sales opportunities, maintaining relationships with clients, and providing expert advice on furniture selection and space planning. The…
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Team Lead
General Oversight and Quality Control: Ensure adherence to high-quality standards in our short term rental operations. Conduct regular inspections and audits to uphold service excellence and monitor both online and offline feedback to continuously improve service delivery. Team Performance Management: Lead and motivate a team including reservations manager, listings manager, operations manager, repairs team, and…
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Customer Service Executive – Reservations
Answering any questions guests might have about the reservation process. Reporting all incoming bookings and reservations on Booking.com & Airbnb platforms. Sorting out any issues that may arise with bookings or reservations and providing support to guests who may need to amend or cancel a reservation. Up-selling; when appropriate, by informing guests of additional services…
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Short Term Rentals – Team Lead
General Oversight and Quality Control: Ensure adherence to high-quality standards in our short term rental operations. Conduct regular inspections and audits to uphold service excellence and monitor both online and offline feedback to continuously improve service delivery. Team Performance Management: Lead and motivate a team including reservations manager, listings manager, operations manager, repairs team, and…