Jobs Kenya

Company Address: Address Danish Refugee Council Borgergade 10, 3rd floor 1300 Copenhagen K.

  • Monitoring, Evaluation, Accountability & Learning (MEAL) Assistant Monitoring, Evaluation, Accountability & Learning Assistant Regional Supply Chain Specialist (Substitution)

    Monitoring, Evaluation, Accountability & Learning (MEAL) Assistant Monitoring, Evaluation, Accountability & Learning Assistant Regional Supply Chain Specialist (Substitution)

    Overall purpose of the role: 
    The MEAL Assistant will be responsible for conducting Monitoring & Evaluation activities as per the work plan. This role has program 
    focus and ensures compliance with DRC MEAL procedures and guidelines within the program locations. The role contributes to program quality assurance and data management, which are translated into action plans and day-to-day tasks. The role provides MEAL technical support and/or guidance to field operations. The role will be responsible for ensuring effective MEAL systems and tools are in place, and are adopted by field teams, partners and other implementing agencies. The incumbent will work closely with MEAL Officer, all the DRC program staff, & staff from partner agencies..
    Duties & Responsibilities:
    Designing, planning & implementation of strategies for data collection & storage, analysis & sharing:

    Responsible for all projects database. She/he will work closely with the MEAL officer to support in designing databases on 
    project activities/beneficiaries and assist in updating regularly the database according to the project requirements.
    In collaboration with the MEAL Officer make recommendations about the methods the projects should use to collect, analyze and manage data to improve data quality and the efficiency of data systems.
    Support DRC local partners in all MEAL requirements including capacity building, assessments, and reporting
    Manage the Gender Based Violence Information Management System (GBVIMS) by ensuring accurate data entry into the incident recorder, clean up, storage and system maintenance including troubleshooting.
    Ensure accurate data entry of new information into the beneficiary database and regularly update, maintain existing database
    system records
    Strengthen and maintain networks with other Protection partners in Dadaab by attending GBV and GBVIMS working group meetings to help analyze GBV trends, findings and best practices.
    Ensure timely sharing of GBVIMS line data on a monthly basis to the Protection TL and UNHCR focal point for consolidation.
    Ensure all program data (GBV survivors’ data, NFI distribution data, persons reached in various activities) is AGD (Age, Gender and Diversity) disaggregated, is entered into the GBVIMS/beneficiary database and safely stored.
    Support in conducting assessments and community visits as needed, facilitate focus groups and other qualitative data collection exercises.
    Conduct all field data collection through mobile data collection for quantitative data and paper forms for qualitative data. – ensure tablets and phones to be used for assessments are charged before commencement of assessment exercises.
    Assist the MEAL officer in conducting data analysis and providing inputs, information and statistics for monthly, quarterly, annual and other reports for all projects to the supervisor.

    Design and Implementation of Monitoring, Evaluation, Accountability & Learning Plans:

    Participate in the baseline, mid-term and end of term evaluations of program activities in accordance with the LEAP framework
    In close liaison with the MEAL Officer, support in short-term M&E evaluators, consultants and experts as required.
    Under the direction of the MEAL Officer, support research and study activities on M&E related issues.
    Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on project activities
    Maintain the Complains and feedback received and ensure a timely and appropriate follow-up or referral if needed 

    Report Writing & Documentation: 

    Assist in ensuring the Indicator performance tracking tool is updated monthly for all projects by the project team. 
    Assist in compiling and submitting monthly program reports to the MEAL officer 
    Assist in the preparation of the sector’s operation plans/work plans & reviews
    Assist in preparing relevant reports as needed 
    Assist to maintaining a clear and transparent filing system 
    Undertake any other duties and responsibilities as assigned by the supervisor

    Experience and Technical Competence 

    Minimum of 2 years of work experience within the field of monitoring and evaluation;
    Working knowledge in Garissa County (Dadaab & Fafi Sub-Counties) or ASAL areas
    Working in the field of Livelihoods/Self- reliance, Protection, SGBV, Social Work, Child Protection preferred
    Experience in working with protection information management systems such as GBVIMS, CPIMS
    Experience in participatory assessments and community-based monitoring approaches;
    Clear understanding of Core Humanitarian Standards (CHS);
    Experience with capacity building of staff, and in convening and facilitating trainings and workshops
    Excellent knowledge of MS Office Word, Excel Power Point, and other Statistical software
    Excellent analytical and report writing skills (English)
    Time management and organizational skills.
    Previous work experience in hardship areas or emergency setting.

    Education

    A Bachelor’s Degree in Statistics/Information management Sciences and a background in Protection/GBV M & E.
    Fluency in written and spoken English is essential.

    Key stakeholders: 
    Internal & External:

    Programme teams and MEAL unit members
    External Stakeholders:
    INGOs/NGOs
    National and Local government authorities

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    Use the link(s) below to apply on company website.  

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  • Monitoring, Evaluation, Accountability Research and Learning (MEARL) Officer

    Monitoring, Evaluation, Accountability Research and Learning (MEARL) Officer

    Overall purpose of the role: 

    The Monitoring, Evaluation, Accountability, Research and Learning Officer will provide technical support to all projects and oversee all MEAL activities, including assisting project teams in defining indicators, developing data-collection tools and methodologies, and leading data and project assessments and project compliance audits For Boresha project in the Mandera Field Office. The MEARL Officer will collaborate closely with the Nairobi-based MEAL Coordinators, MEAL coordinator Emergency and field programme team to ensure compliance with DRC’s MEAL requirements and best-practices. The role will also ensure programme data and other protection data is accurately and ethically collected, stored, analyzed & shared in strict adherence to DRC’s data protection policy and MEAL guidelines.

    Duties & Responsibilities:

    Ensure full compliance with DRC’s Minimum Monitoring Evaluation, Accountability and Learning Standards in the project implemented in the field office. 
    Lead the development of MEAL components of project proposals or concept notes, including the development of indicators and project-specific MEAL plans. MEAL plans and DIPs will be developed in close collaboration with programme teams and will be used to populate DRC’s Indicator Performance Tracking Tool (IPTT), which will be used by the program and MEAL teams to provide monthly updates and analysis of progress against indicators.  
    In close collaboration with the Nairobi-based MEAL Coordinator and the program team, develop sector-specific data collection tools and ensure their proper use by implementing teams. The position will ensure the timeliness and quality of data collection, and ensure all captured data is managed according to protection information management standards and best practices.  
    In collaboration with the MEAL Coordinator, lead field-level assessments, including baseline, mid-term, end-line and post-distribution monitoring surveys.  
    Produce monthly analysis reports with updates on the implementation status of all assigned projects. This will entail flagging areas of concern, developing recommendations for corrective actions to share with the Area Manager, implementing teams and MEAL Coordinator, and documenting lessons learned.  
    In collaboration with the MEAL Coordinator, facilitate field-level learning events to capture, document and disseminate lessons learned for internal and external purposes.  
    Under the technical guidance of the MEAL Coordinator, conduct internal project audits with an eye to ensuring means of verification are documented and reflect data reported by the implementing teams.  
    In collaboration with the country-level MEAL Coordinator or Programme Coordinator, assume responsibility for the implementation of and compliance with DRC Kenya Community Feedback and Response Mechanism, and all associated tools and SOPs, in the Mandera field office. 
    Coordinate with the programme development team for reporting purposes and during project monitoring exercises and end-of-project evaluations. 
    Provide support in preparing and reviewing reports and verifying consistency between collected data, means of verification, the IPTT and donor reports.  
    Support on any other MEAL tasks assigned to you from within Kenya program

    Experience and Technical Competence 

    A minimum of 4 years of MEAL experience within the humanitarian or NGO field.  
    Demonstrated experience translating theories of change, log-frames and results frameworks into monitoring plans, developing data-collection tools and protocols, leading data-collection and management process, designing and managing databases, and analyzing data.  
    Proven technical skills in monitoring, evaluation and experience with both qualitative and quantitative data-collection and analysis. 
    Excellent analytical, presentation, and report-writing skills. 
    Strong background in the use of computers including the use of software applications such as Excel, Access, PowerPoint, statistics software such as SPSS.
    Experience in the use of the EU MEAL and reporting procedures will be an added advantage
    Previous experience with electronic or mobile data-collection such as Kobo
    Strong interpersonal and communication skills and the ability to work under pressure to tight deadlines.  

    Education

    A Bachelor’s Degree in the Social Sciences, Economics, Statistics or Information Management Sciences.
    Fluency in written and spoken English and Swahili is essential  .

    Key stakeholders: 

    Programme implementation teams and MEAL staff in Mandera Field and Country Offices.
    National and county government authorities
    INGO/NGOs
    Donors
    Implementing partners

    About you:  
    In this position, you are expected to demonstrate DRC’s five core competencies:  

    Striving for excellence: You focus on reaching results while ensuring an efficient process.   
    Collaborating: You involve relevant parties and encourage feedback.   
    Taking the lead: You take ownership and initiative while aiming for innovation.   
    Communicating: You listen and speak effectively and honestly.   
    Demonstrating integrity: You act in line with our vision and values.

    Apply via :

    job.drc.ngo

  • Regional Human Resources & Administration Manager

    Regional Human Resources & Administration Manager

    About the job

    The Regional HR and Administration Manager is responsible for ensuring that DRC’s HR functions are carried out effectively across the region, in order to achieve the organization’s objectives. The role contributes to the development of regional strategies, which are translated into action plans and day-to-day tasks. Furthermore, the regional HR and Administration Manager is responsible for Admin and HR support to the regional office.

    Management & Coordination

    To ensure the efficient management of the staff members of the HR & Admin Department of the RO: this includes daily supervision of the tasks, follow-up of the targets defined and lead over the performance and development appraisals;
    To visit regularly the countries covered by the RO and to provide technical guidance, as the technical line manager and technical focal point at the Regional Office, to the Human Resources Managers in the countries covered by the region, who report to a different manager.
    Ensure regular evaluation and rightsizing of the HR & Admin department to ensure the right resources are in place at all times
    Advise and assist managers in Human Resources related issues and concerns related to Global and Regional HR Policies and processes.
    Work with senior management team and senior staff on new staff retention strategies and initiatives

    HR Policy and Strategic Planning

    Proactively pursue continuous process improvement in HR related practices in order to enhance the quality and efficiency of output/delivery
    Localization of the global policies and ensuring that the local labour law is taken into account
    Ensure all admin workflows are described and communicated to employees in the RO
    In coordination with the Admin team at the RO, ensure effective and efficient management of office administration policies, systems and procedures.
    Ensure HR strategy and workplan is in place and in line with the overall Regional strategy

    Substitution

    Ensure proper gap-filling for short time substitution, in country operations and regional HR team
    Ensure planning on how to address the chronical gaps and surge capacity in the countries together with Country and Regional management teams

    Quality assurance & Compliance monitoring

    Provide regular People management training for all managers in the region
    Ensuring roll-out and implementation of Global HR policies and initiatives are completed
    Endorse HR policies and procedures for the country operations
    Develop and implement regional HR frameworks (e.g. per diem, housing etc.)
    Ensuring the countries are following global processes, policies and the operations handbooks for HR
    Ensuring that global policies and regional HR frameworks are localized and they are aligned with local labor laws

    Recruitment and People Planning

    Drive and support recruitment and selection activities by planning and assessing staffing needs;
    Ensure clear recruitment policies are in place and hiring managers are trained on the process and tools
    Support senior management in workforce planning, succession planning and mobility within DRC country operation(s)
    Support management in restructuring and downsizing

    Performance and Development

    Ensure that there is a yearly cycle for performance appraisals in the regional office
    Advice managers on poor performance and ensure the documentation stored on the employees’ p-file is stored properly; act as an impartial mediator in the process
    Drive the onboarding and induction process in the regional office
    Advise managers or staff on training and development opportunities

    Well-Being

    Ensure management and staff receives sufficient support and advise on staff well-being initiatives in the organisation
    Advise managers on responding to staff feedback and stress management
    Develop staff well-being initiatives

    Contracts and Compensation

    Ensure that national staff terms of employment are aligned with DRC minimum standards and the local labour law.
    Lead salary benchmark process every two years or more frequently if needed

    About you

    To be successful in this role we expect you to have minimum 5 years of relevant experience in HR management, administration, change management, and/or organizational development, including at an international level, at least 2 years of relevant regional level experience is preferred. A minimum of 3 years relevant experience working in an international humanitarian or development organization is a requirement.

    Moreover, we also expect the following:

    Technical skills in HR and Admin management, preferably including recruitment and selection, learning and development, performance management, compensation and benefits, legal compliance, procurement of services.
    Experience in developing HR strategies and policies and driving implementation.
    Strong organizational and project management skills.
    Strong interpersonal skills and ability to communicate clearly.
    Positive attitude and service oriented. High level of personal initiative and ability to work with minimum supervision.
    Ability to creatively solve problems, juggle multiple priorities within tight deadlines, and calmly and diplomatically deal with unexpected and sudden events that could impact business;
    Awareness and sensitivity to multicultural work – development and ability to form and facilitate dialogue between a diverse group of people with diverse skills and working styles;
    Able to forge effective working relationships at all levels.

    In this position, you are expected to demonstrate DRC’ five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment

    Apply via :

    candidate.hr-manager.net

  • Regional Supply Chain Specialist (Substitution) HR Coordinator

    Regional Supply Chain Specialist (Substitution) HR Coordinator

    The EAGL Regional Office covers the following country operations: Burundi, Djibouti, DR Congo, Ethiopia, Sudan, Kenya, Somalia, South Sudan, Tanzania and Uganda.

    Overall purpose of the role:

    Act as substitute senior supply chain staff in the Regional Office (RO) and in the Country operations (CO), generally as a Suppy Chain Specialist/Coordinator/Manager, on short and long term missions – up to 75% of time. Role is in a RO, and will primarily serve COs in the  EAGL region.
    Under the minimal supervision of the Regional Supply Chain Manager provide day-to-day technical support (capacity building, expert advice, compliance monitoring and substitution) to Country Operations in Region on supply chain matters to ensure high quality supply chain performance as a complimentary capacity to core capacity at Regional Office
    Support the Regional Supply Chain Manager in daily operation of the Regional Supply chain management setup
    Ability to deploy with short notice.

    The position can be based in Nairobi (Kenya), Nairobi (Kenya) or any other DRC Country office in the EAGL region and opened to national applicants across the EAGL Region.
    Responsibilities:
    General
    Leadership

    Keep abreast of leadership best practice in DRC, continuously hone management skills;
    Develop, review, and implement short/long term plans for implementation in country operations when on mission;
    Actively support development of Terms of Reference with regional and country leadership in preparation for missions.

    Learning and development

    Continuously keep abreast of best practice for supply chain matters in DRC, including DRC Dynamics and other tools;
    In collaboration with regional office core supply chain staff, review, adapt and prepare material to be used on mission to enhance capabilities of staff in country offices – both stakeholders and supply chain staff.

    Collaboration

    Under the auspices of the relevant Regional Supply Chain manager, participate in a Regional and global collaboration with other Supply Chain staff;
    In collaboration with regional office core supply chain staff, review, adapt and prepare material to be used on mission to enhance capabilities of staff in country offices – both stakeholders and supply chain staff.

    When on substitution mission (up to 75% of time)
    Act as senior supply chain capacity in Country Operation

    Provide independent technical leadership and support to Country operations commensurate with the position that is being substituted – generally as Country Office Supply Chain Manager, Supply Chain Team Lead or similar. If deployed into a non-management role, then provide technical support to CO Supply Chain Management on all relevant supply chain matters.
    Perform tasks in accordance with Terms of Reference for the specific mission, such as:

    Procurement – ensure adherence to global governance framework, review procurement cases by other supply chain staff, undertake independent procurement using the relevant tools in country office, support other procurement staff in exercising their duties, ensure timely documentation and archiving of all relevant procurement files;
    Asset management – ensure adherence to global governance framework, oversee the asset management process, ensure timely processing of assets, including registration, lending and write off;
    Inventory management – ensure adherence to global governance framework, monitor and oversee warehouse and inventory functions, perform relevant warehouse and inventory functions as appropriate, ensure correct recording of transactions;
    Fleet management – ensure adherence to global governance framework, monitor, and oversee fleet management functions.

    Reporting

    Keep Regional Supply Chain manager informed of issues, cases and gap filling needs in country operation to ensure that ongoing country support can be streamlined.
    Upon completion of mission, complete mission reports and discuss with regional and country leadership to ensure knowledge transfer to relevant staff.
    Develop lessons learned and support RSCM in sharing with stakeholders at HQ, RO and CO level.
    Support (remotely) new staff filling role that was substituted for a period of up to 4 weeks if possible.

    When working in regional office, support Regional Supply Chain Manager in executing his/her responsibilities within designated supply chain areas as follows (up to 25% of time)
    Regional Supply Chain Specialist cover

    Act as the first line support to COs in Supply Chain Operations
    Interpret global policies with relation to the technical advisor area defined for this position
    Read and understand DRC OHs as per the Supply Chain governance framework in English. Give input and support to other Supply Chain related Operations Handbooks as requested.
    Give input and support to other Supply Chain related Operations Handbooks as requested.
    Complete all SC related eLearning courses
    Consult the Regional Supply chain Manager on High Value procurements and exceptions to policy matters.
    Develop standardized monthly reporting templates and ensure timely Monthly Reporting of CO SC Operations
    Support the COs as needed in the recruitment of Supply Chain staff.
    Support in development of CO context specific SOPs and bring these to the attention of the RSCM
    Continuously keep abreast of best practice regarding Supply Chain management in remote and harsh environments. Drive professionalization of staff involved in this area at all levels of the organization.
    Act as a liaison for supply chain matters for the countries assigned, including review of approvals and derogations. Day-to-day working contact with countries as assigned, giving professional advice on supply chain matters.
    Work with CO staff in Supply Chain, Programme Support and others as necessary, to find optimal solutions within DRC’s governance framework to support country and regional operations.
    Assist countries in the implementation and utilization of DRC Dynamics and be a Superuser for the Supply Chain track.
    Review of CO KPIs and BI dashboards and follow up on areas needing improvement
    Assist COs in the review and implementation of resolutions from SC audit findings
    Provide introduction to DRC SC processes for all new SC Managers and SC Coordinators in the countries.
    Ensure country office is filing on SharePoint as per the DRC archiving SOP by carrying out regular spot checks
    Any other tasks as will be assigned from time to time.

    Technical support to Regional  and Country Operations

    Provide independent technical support to Country operations in region on supply chain matters (procurement, assets, warehousing, and other logistics) in accordance with global supply chain policies and processes
    Support capacity building of staff based on training material developed by HQ and refined to meet local context
    Provide independent expert advice on complex queries from stakeholders in regional and country offices.

    Compliance control and tools

    Collect data on supply chain performance at regional and country level in line with RO/CO KPIs
    Perform regional compliance verification in region and country offices through high-level data controls and spot checks
    Monitor proper archiving of supply chain documentation in region and country offices accordance with global standards
    Review supply chain cases from country offices and recommend for approval in accordance with global standards for authorization and/or derogation
    Support CO in donor audits, including reviewing documentation.

    About you
    In this position, you are expected to demonstrate DRC’s five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values.

    Experience and Technical comptencies

    5 years’ experience within one or more of the technical supply chain areas,
    3-5  years’ experience in a field setting
    1-3 years’ experience with ERP systems
    Work experience in relevant field INGO or other agencies experience in Supply Chain management.
    Degree in Supply Chain Management, Business Administration or Purchasing and Supplies
    This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.
    Knowledge of international humanitarian and development systems, institutions and donor’s programs (including ECHO, DFID, DANIDA and OFDA), and of procedures, accountability frameworks and best practices
    High integrity, pro-active, stable, robust character and a good team-player
    Excellent communication skills
    Excellent analytical and negotiation skills.
    Proven commitment to accountable practices.
    Knowledge of working in challenging environments.
    Proven ability to manage large varied workloads and deal constructively with stress and periods with long hours.
    Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
    Excellent interpersonal skills & demonstrated ability to establish effective working relations between CO and RO
    Ability to travel regularly within the region and beyond for up to 4 weeks at a short time notice and sometimes in conflict areas and physically difficult conditions.
    Excellent Communication skills in English required and the communication skills in French is an added advantage.

    Expires: 28 Jun 2024

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    Use the link(s) below to apply on company website.  

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  • Team Leader – Financial Inclusion Supply Chain Officer Team Leader – Humanitarian Disarmament and Peacebuilding

    Team Leader – Financial Inclusion Supply Chain Officer Team Leader – Humanitarian Disarmament and Peacebuilding

    Overall purpose of the role: 
    The holder of this position will manage a team of Economic Recovery Officers and Assistants to effectively implement a Livelihoods and Self-Reliance project in Dadaab Refugee Camp and the surrounding host communities with a specific focus on financial inclusion activities. He/she will be responsible for the overall design, implementation, monitoring and evaluation of DRC’s Economic Recovery Programme in the specific areas and the wider Garissa County. The Team Leader will provide oversight, technical support, and leadership within the DRC Economic Recovery unit around activities related to financial inclusion and should have expertise in financial inclusion approaches.
    Duties & Responsibilities:
    Technical Expertise in Financial Inclusion

    Provide technical guidance on financial inclusion activities, including technical design of connecting entrepreneurs to formal financial institutions
    Lead the development of revolving funds to support financial inclusion
    Provide technical guidance on the training and establishment of VSLAs, their running and managing growth in their capacity
    Liaise with formal financial institutions to support access for hard-to-reach customers, building trust and setting up dialogues with target communities
    Support small businesses to access finance and repay safely, providing mentorship where necessary to support growth and repayment of loans
    Develop a pipeline of businesses in target areas that can access formal finance and support the connection of these businesses to financial institutions.
    Provide technical guidance around KYC requirements and ID requirements for access to formal finance. 

    Program Management, Development, Monitoring and Evaluation

    In collaboration with Project Manager, provide technical leadership related to project design and development, planning, implementation, and overall project management. 
    Develop technically sound work plans consistent with program goals and objectives in coordination with Economic recovery staff & M&E team.
    Develop high-quality concept notes, proposals, strategies, and monitoring and evaluation plans and ensure appropriate and timely implementation of these plans.
    Closely monitor the implementation of Financial Inclusion activities to timely, identify any problems that may affect the achievement of intended outputs and results.
    Submit timely weekly, monthly, quarterly & annual reports to the Program Manager. 
    Organize and manage workshops, trainings and meetings that are hosted by the sector with relevant stakeholders.
    With support from field staff and M&E team, ensure robust monitoring & evaluation of all Economic recovery activities.
    Ensure timely and quality procurement of sector items and services in liaison with the Logistics department
    Ensure harmonious working of team with other consortium partners. 
    Lead in private sector partner engagement in Financial Inclusion. 

    Training & Capacity development:

    Provide ongoing technical support and mentorship for Economic Recovery Officers and Assistants to develop professional and technical competency.
    Support field teams to participate in and provide leadership within coordination working groups and other sectorial meetings.
    Provide technical feedback on narrative reports and ensuring that established program targets and objectives are being met.

    Coordination & Partnership

    Ensure that DRC is effectively represented and fully participates in all the relevant Thematic and Inter-Agency Working Groups, particularly in the areas of Agriculture, Livestock, Natural Resource Management, Business/Entrepreneurship and Private Sector. 
    Promote a positive profile of DRC and the Economic Recovery Program and ensuring DRC’s role is well understood within the sector, and among other sectors, partners and the communities.
    Develop and maintain strong working relationships with consortium partners and all other stakeholders. 
    Higher level guidance to the Market Systems with private sector engagement when scaping for partnerships for the program. Guidance in mapping and engagement strategy.

    Budget Management:

    Manage the Economic Recovery budgets in order to maintain program expenditure within budget parameters, ensuring adherence to DRC financial procedures and donor requirements
    Support the Economic Recovery team members to utilize financial planning tools, such as spending plans, procurement plans, and work plans based on activities and budgets.
    Prepare spending plans, procurement plans, and work plans based on activities and budgets.

    Staff Management:

    Timely recruitment of competent Economic Recovery staff in case of vacancies and holding regular staff meetings for planning and feedback sharing;
    Monitoring and providing objective feedback related to staff performance, including objective setting, probation and performance evaluations to promote growth and professional development.
    Providing leadership and support to ensure staff well-being.

    Experience and technical competencies: 

    At least five years of experience working in access to finance programs, sustainable and alternative livelihoods, resilience, economic recovery and self-reliance programming in displacement contexts;
    Must have a substantial previous experience in implementing financial inclusion and MSD programs with good understanding on access to finance.
    Excellent analytical and writing skills; cultural sensitivity and respect for diversity. 
    Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local partners and other stakeholders
    Experience and willingness to work in the field and proficient program management skills.

    Education

    At least a Bachelor’s Degree from a recognized University in Agri-business, Business Development, Natural Resource Management, Agricultural Economics, Economic Development, Community/International development). Master’s Degree in relevant field preferred

    Language: 

    Excellent Communication skills in English and Swahili required

    Key stakeholders: Internal & External
    Internal Stakeholder

    Dadaab SMT, Economic Recovery teams, Support Services team, Country office program and support teams; 

    External

    Consortium Partners
    Local government authorities
    Other NGOs
    Donors

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Information Management Coordinator

    Information Management Coordinator

    Overall purpose of the role: 
    The Information Management Coordinator is part of the Country Office support services team and provides support to the Kenya program field operations by training & advice, compliance control, and providing technical support to Kenya Program team for IT related issues. Additionally, the coordinator will conduct technical assessments during the recruitment of IT staff for both field and Country Office positions. The incumbent will be instrumental in elevating the capabilities of the Kenya program’s Information Management Office, establishing a Centre of Excellence for IT, and providing comprehensive support to end users.
    Duties & Responsibilities:
    Help Desk

    Function as the main point of contact for IT related issues in the use of computers, software and other communication equipment
    Troubleshoot/diagnose problems and react accordingly
    Advise and instruct staff (users) on IT best practices, internet and e-mail usage and appropriate course of action where problems are encountered
    Liaise with Regional IT Office on IT equipment that need repair/replacement
    Prepare an inventory schedule of all IT equipment and software in use
    Carry out simple and brief, on the job training for staff as required.
    Manage system resources
    Carry out computer audit trails 
    Perform general repairs on some IT equipment and peripherals as needed 

    Database, Networking, Internet

    Monitor company WAN for problems
    Troubleshoot internet issues in liaison with the relevant ISP
    Install all new hardware, systems, and software for networks
    Install, configure, and maintain network services, equipment and devices.
    Support administration of servers and server clusters located at the Kenya Program offices
    Plan and support network and computing infrastructure
    Perform troubleshooting analysis of servers, workstations and associated systems
    Document network problems and resolution for future reference
    Monitor system performance and implement performance tuning
    Oversee software and network security
    Monitor bandwidth utilization amongst the users

    Backup, Antivirus & Security 

    Perform backups as scheduled and ensure data integrity 
    Configure and update antivirus 
    Manage user accounts, permissions, email, and anti-virus, anti-spam
    Maintain system backups
    Continually perform preventative maintenance
    Assist with system upgrades and rollouts 

    Support to end users & Reporting

    Perform preventive maintenance
    Train the users on basic IT skills and Dynamics 365
    Ensure proper management, continuity and proper resource utilization of project resources
    Prepare a comprehensive monthly report of the IT occurrences to the Head of support services
    Analysis of communication bills and implement the necessary controls in the Kenya Program offices
    Perform any other IT related assignment allocated within the Kenya Program teams

    Experience and technical competencies: 

    At least 5-years work experience working in an IT support environment in relevant field INGO or other agencies experience in Information Management.
    This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.
    Knowledge of and competence in Microsoft operating system and office suite 
    High level of hardware/software remote trouble shooting experience & quick in learning new systems
    Able to work under harsh and extreme conditions, good judgment and problem-solving skills  
    Demonstrate a customer-focused, motivated and pro-active approach to work
    Proven ability to manage large varied workloads and deal constructively with stress and periods with long hours.
    Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
    Excellent interpersonal skills & demonstrated ability to establish effective working relations between programs & support
    Ability to travel regularly within the Kenya Program field locations to support and monitor IT operations on the ground Problem solving and conflict resolution skills.

    Education

    Bachelor’s degree in Information Technology or other related field from a recognized institution 
    Cisco network certifications
    Microsoft certifications preferred

    Language: 

    Excellent Communication skills in English and Swahili required

    Key stakeholders: Internal & External

    DRC staff members in CO & RO; MIS officers in the field offices
    Service providers
    Suppliers

    Apply via :

    job.drc.ngo

  • Protection Assistant-Psychosocial counselor – LGBTIQ+

    Protection Assistant-Psychosocial counselor – LGBTIQ+

    Overall purpose of the role: 
    The Danish Refugee Council (DRC) has enshrined localisation in its Strategy 2025 through its “Go Local” principle, which aims to engage local partners through “principled, equitable and collaborative partnerships in pursuit of a relevant, effective and sustainable response.” DRC’s Kenya programme has articulated broader localisation objectives through its strategic priorities for 2023, which include the aims to strengthen DRC Kenya’s collaboration with local actors, foster synergies around programming and advocacy, and promote the protection of rights and peaceful coexistence in displacement-affected areas.
    The purpose of this post is to provide day to day management and psychosocial support and related activities in Kakuma and Kalobeyei.  In particular, the person is responsible for addressing mental health needs of LGBTIQ+ GBV survivors and Persons of Concern. In collaboration with the Protection Officer (LGBTIQ+), S/he will be in charge of the provision of training and supervision of the GBV Para-Counselors, to respond to cases of GBV in the camp and ensure effective case management. S/he will work and liaise closely with the Protection Officer (LGBTIQ+), Protection Officer GBV Response (Psychosocial Counsellor), Protection Assistant GBV Response-(Psychosocial Counsellors (LGBTIQ+), Protection Assistants GBV Response (Psychosocial Counsellors), Protection Officer GBV Prevention, Protection Assistant GBV Prevention and Refugee Led Organizations (RLOs) on documentation of program activities as per the donor requirements..  
    Duties & Responsibilities:
    Case Management

    Provide comprehensive case management psychosocial counseling to LGBTIQ+ GBV survivors focused on the survivor centered approach.
    Provide assessment and counseling both at individual and group level as the situation demands.
    Ensure all work with LGBTIQ+ GBV survivors is confidential and that ethical practices are observed.
    Document client data accurately in the intake forms and ensure they are under lock and key.
    Ensure that the GBVIMS is accurately updated on a regular basis.
    Participate in the interpretation of the analyzed data on trends and work with prevention team to disseminate information to all relevant stakeholders.
    Participate in the development of the case management monitoring tools and systems and ensure that all staffs that are required to utilize it are trained on the correct way of handling the systems.
    Participate in the preparation of accurate reports for all Psycho-social related activities.
    Participate in design of case management and psychosocial projects.

    Coordination and Networking

    Maintain and strengthen existing networks through other service providers at the camp level, to ensure that LGBTIQ+ GBV survivors receive quality services and support both at the agency levels.
    Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned.
    Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
    Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
    In collaboration with other partners, design psychosocial interventions within the refugee community focusing on the psychosocial needs of adults, youth and children.
    Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between DRC and other partner agencies.

    Community Engagement and Outreach

    Conduct sensitization, dialogue and mediation sessions with the wider population about issues of trauma and GBV.
    Facilitate formation of support groups for survivors of GBV and other vulnerable groups.
    Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
    Support the Protection Officer GBV Prevention and Protection Assistant GBV Prevention and RLOs in dissemination of relevant information during the Community GBV prevention forums and meetings. 

    Monitoring and Evaluation

    Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time.
    Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner.  
    Work closely with the refugee staff to ensure quality reporting.   
    Assist in the designing, planning, implementing and facilitating of external trainings for numerous target groups.
    Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation.
    Attend relevant training forums relevant to the job. 
    Assist with any other related activities as deemed necessary by the supervisor.

    Staff Management and Development

    Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
    Conduct continuous performance/evaluation for the Para counsellors working under her/him.
    Engage in quality self-care through supervision, debriefings, and other shared sessions.
    Conduct regular formal and on-job training and mentorship to Para-Counsellors on areas related to Case Management, Counselling and other related topics to enhance professionalism.
    Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
    Organize for external capacity building forums on GBV Case Management and Therapeutic Counselling techniques

    Experience and technical competencies: 

    2 years’ experience in providing psychosocial counseling to LGBTIQ+ survivors of sexual and gender-based violence.
    Good team player; able to take direction and work collaboratively with others.
    Excellent written and verbal communication skills, including empathic listening.
    Ability to communicate in a highly professional manner with clients, community members and professional partners.
    Able to complete required reporting and documentation within the set deadlines.
    Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.    
    Able to uphold high ethical and professional standards.
    Able to maintain the highest levels of confidentiality.
    Problem solving and conflict resolution skills.
    Ability to work in a challenging environment.
    Ability to promote the values of equality, non-discrimination, and human rights for all.
    Experience working in a refugee context is highly desirable.

    Education

    Bachelor’s Degree in Psychology, Social Work or other Social Science related field

    Language: 

    Written and spoken fluency in English and Kiswahili 

    Key stakeholders: Internal & External

    Protection team, DRC Kakuma Staff

    Apply via :

    job.drc.ngo

  • WASH & Site Management Support Coordinator

    WASH & Site Management Support Coordinator

    About the job

    Under the direct supervision of the Head of Programme, the Shelter/WASH & Site Management Support Coordinator is responsible for the business development of DRC Sudan’s CCCM, Shelter, and WASH activities, providing technical support and strategic guidance for these key sectors in the DRC Sudan portfolio. This role involves working in cooperation with all DRC teams, receiving support, and collaborating with local authorities and communities.

    Responsibilities and Tasks
    Responsibilities:  

    This role requires the post holder to coordinate closely with relevant Area Managers/Area Program Managers and technical teams on the ground to ensure that projects are implemented in time and with high quality. While not line managing the teams on the ground, the post holder is expected to take ownership for program progress for all work in close coordination with Area Managers and/or Area Program Managers, including supporting program teams in work planning, methodologies, writing proposals and the development of technical documents (e.g. BoQs, tools, SoPs). To achieve the overall and specific position’s objectives, the job holder’s tasks and responsibilities include, but are not limited to:

    Management and Programme Quality:

    In collaboration with the Head of Programmes and the relevant Area Managers, develop and standardize core competencies and staff performance evaluation plans.
    Lead Emergency Response staff to identify gaps and needs in CCCM service provision in DRC-supported sites in Sudan and develop proactive tools, solutions, and strategies in agreement with the responsible Sudanese authorities.
    Identify, design, and conduct capacity building and training initiatives for staff in core CCCM/shelter/WASH competencies. (SMS tools, Sphere Standards, Flood response Cholera response, Infrastructure design…)
    Work closely with sector-specific technical advisors to ensure integration between CCCM/Shelter & WASH and other sectors, especially protection, Economic Recovery and Emergency response.
    Contribute to the development of technical CCCM/Shelter & WASH components of proposals, donor reports, site reports, advocacy and policy notes, and other SMS reports as required.

    Monitoring and Reporting:

    Ensure that all projects and associated activities are designed in accordance with high-level technical strategic vision, implementation plans, and donor requirements.
    In collaboration with MEAL teams, ensure that the design of monitoring plans for the implementation of projects complies with DRC and sector quality standards.
    Ensure effective accountability mechanisms are in place while providing guidance to the field teams.

    Finance and Administration:

    Ensure familiarity with DRC’s Operational Handbook.
    Development of CCCM/Shelter & WASH components for new project budgets and proposals.

    Human Resources and Personnel Management:

    Advise on programme-level sector related recruitment processes and ensure that relevant staffing structures are in place.
    Ensure HR policies are followed, including completion of regular Performance Management Meetings, in collaboration with operational line managers.
    Promote professional development by identifying training and capacity building opportunities and ensure staff are well-versed in core technical concepts, DRC’s code of conduct, accountability, respectful dialogue with the population, and prevention of sexual exploitation and abuse.
    Assist the hiring manager in recruitment processes including the development of the written tests, and support in interviews.

    Logistics and Procurement:

    Support the APM and AMs to ensure procurements related to site improvements, WASH infrastructures and materials, and shelter material/NFIs in a timely manner.
    Provide technical guidance to the relevant teams in development of BoQs, and plans.
    Collaborate with field staff and the Procurement-logistics unit to develop a comprehensive procurement planning, and follow-up procurement processed with the Supply Chain Manager.

    Representation and coordination:

    Lead the development of positive relationships with beneficiaries, local communities, local authorities, humanitarian partners, service providers, etc., in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.
    Represent DRC at relevant coordination meetings including CCCM and WASH sector meetings on national level and sub national level where required.

    Minimum Qualification, Skills and Experience Required:
     Experience and technical competencies: 

    A University level degree in relevant subject or relevant technical qualification
    Minimum 5 years’ relevant experience in planning, implementation, and monitoring of activities and projects according to internal and national guidelines, agreements, and international standards
    Proven experience working in complex emergency contexts, including provision of technical advice to field teams and programme development with a particular focus on CCCM/Shelter & WASH programmes.
    Experience with preparing BoQs and technical design for new construction, ensuring feasibility and technical accuracy.
    Proven ability to live and work in an unstable, insecure environment.

    Languages: 

    English
    Arabic is desirable

    About you
    In this position, you are expected to demonstrate DRC’s five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.  
    Collaborating: You involve relevant parties and encourage feedback.  
    Taking the lead: You take ownership and initiative while aiming for innovation.  
    Communicating: You listen and speak effectively and honestly.  
    Demonstrating integrity: You act in line with our vision and values.

    Apply via :

    job.drc.ngo

  • Project Coordinator – BORESHA

    Project Coordinator – BORESHA

    Overall purpose of the role: 

    The Program Coordinator will be responsible for coordinating the project and overseeing the day-to-day implementation of the DRC Kenya team to meet project goals. The Position holder will technically supervise project staff including being responsible for managing the expectations of and relationships between all project partners, target population and stakeholders. The incumbent should preferably have experience in cross-border and resilience programming  

    Duties & Responsibilities:
    Project Management, Development, Monitoring and Evaluation

    Ensure the project is implemented in ways responsive to the beneficiary communities, donor compliance procedures and vision/mission of each of the partner organizations. This includes working closely with consortium members, national/local government, relevant stakeholders and community structures to successfully implement and strengthen local capacity.
    Ensure that the project has appropriate monitoring, evaluation, accountability and learning systems established (including impact evaluation), and that the project reporting is delivered 
    Ensure project activities are delivered according to the agreed project proposal and implementation plan, and that all activities and deliverables are completed within the agreed timeframe and budget, reports are submitted as per the agreed schedule and formats are fulfilled as specified in signed agreements.
    Ensure work plans are regularly updated in collaboration with the project team, ensure project plans and project tracking tools are used by the project team, and monitor project activity implementation.
    Ensure community participatory planning and targeting in line with project design and needs, and following donor compliance procedures.
    Provide on-site support through frequent visits to all project sites.
    Engage with the various technical staff from DRC and partners to facilitate support to the team.
    Serves as the primary contact with respect to project implementation for the donor and strategic stakeholders.

    Technical Expertise

    Provide technical assistance to implementing teams in areas of resilience and peace building, working alongside Boresha PMU, project partners, Regional Office technical coordinators and DRC Kenya colleagues

    Training & Capacity development

    Identify training needs of team and explore options for meeting them.
    Provide continuous technical support and mentorship for all project staff and partners in the project in order to develop their professional and technical competencies.
    Ensure that minimum standards for project management and accountability are met.

    Coordination & Partnership

    Coordinate the day-to-day implementation of the project and ensure effective integration among the consortium members, with special attention for the specific needs and expectations of the project objectives/aims.
    Ensure proper communication mechanisms are in place to guarantee effective and timely communication between project staff and the consortium members and management.   
    Participate in regular external stakeholder meetings, and maintain external relations with the relevant government agencies, and stakeholders across the project areas.
    Promote a positive profile of the project and good understanding among other actors and communities about the project.
    Develop and maintain strong working relationships with all stakeholders. 
    Represent the project at interagency coordination meetings as well as other key stakeholder forums related to the sector.

    Budget Management

    The post holder will oversee the project budget responsible for budget monitoring, cash forecasting and BFU reviews while working closely with DRC and partners. Will oversee the project budget in order to maintain project expenditure within budget parameters, ensuring adherence to DRC financial procedures and donor requirements.
    Track budget spending and ensure timely reviews of financial transactions and budget utilization every month.
    Support team members to utilize financial planning tools, such as spending plans, procurement plans, and work-plans based on activities and budgets.
    Work closely with the respective Area Programme and the Country Office team in budget drafting and revision processes as per identified/prioritized needs of the project.

    Experience and technical competencies: 

    At least 5+ years of experience working in multi-donor-funded and/or multi-stakeholder projects or programmes managing cross-border programming
    Experienced and excellent demonstratable understanding of project cycle management.
    Experienced working with and implementing projects aimed at addressing challenges faced by displacement affected entrepreneurs to maintain and grow their businesses.
    Excellent analytical and report-writing skills
    Has excellent communication (spoken and written) and presentation skills 
    Excellent planning and organizational skills coupled with conflict management skills 
    Experience with remote technical management of staff
    Possess a sense of cultural awareness, sensitivity and respect for diversity
    Strong organizational, team spirit and team work skills

    Education

    Master’s in Development Economics; International Development, Entrepreneurship, Business Administration, or other relevant fields, or Bachelors with relevant work experience.

    Language: 

    Written and spoken fluency in English and Kiswahili 

    Key stakeholders: 
    Internal 

    Consortia partners
    DRC SMT and Area Managers

    External

    Relevant County and national government line ministries 
    Relevant Government of Kenya departments
    Relevant Inter-agency working groups
    Project Donor 

    About you:  
    In this position, you are expected to demonstrate DRC’s five core competencies:  

    Striving for excellence: You focus on reaching results while ensuring an efficient process.   
    Collaborating: You involve relevant parties and encourage feedback.   
    Taking the lead: You take ownership and initiative while aiming for innovation.   
    Communicating: You listen and speak effectively and honestly.   
    Demonstrating integrity: You act in line with our vision and values.

    Apply via :

    job.drc.ngo

  • Community Engagement Facilitator Information Technology (IT) Intern Project Assistant – Economic Recovery Project Coordinator Project Officer- Economic Recovery Protection Officer

    Community Engagement Facilitator Information Technology (IT) Intern Project Assistant – Economic Recovery Project Coordinator Project Officer- Economic Recovery Protection Officer

    Overall purpose of the role: 
    Under the technical supervision of the Project Coordinator, the Community Engagement Facilitator (CEF) will play an important role in the accountability and transparency of contributing to the field level implementation of an Economic Inclusion and Social Protection 3 years funded project by BPRM in Nairobi county and hopefully in its expansion to Nakuru and Mombasa subject to funding availability and intervention outcomes including lessons learned in its Nairobi implementation in year one. The responsibility of the CEF is to support cross-sectoral plans or activities in the DRC Urban Program community engagement efforts, in line with the organization’s strategy which seeks to assist refugees and the displaced persons to protect their rights and empower them towards a better future. 
    The International Labour Organization (ILO) with the United Nations Refugee Agency (UNHCR) and the Danish Refugee Council (DRC) have come together to work on a project that will seek to promote pathways to economic inclusion and social protection for urban refugees and host communities in Kenya. The role will include activities related to awareness-raising of DRC urban program work, outreach, promote community participation and feedback in all stages of project implementation as well as support to enhance community capacities initiatives and share recommendations on how to better integrate community engagement strategies between DRC urban projects and organizational sectors for purposes of ensuring DRC urban program and its stakeholders’ agenda are met.
    Responsibilities:

    Conduct outreach to target communities served by DRC Urban Program as well as mobilize them to participate in project plan and activities. 
    Provide support to project officers/teams in implementing and reporting on field level community engagement activities. 
    Support project teams to identify and engage community members to participate in project deliverables. 
    Contribute to strengthen DRC urban program community engagement strategies by providing recommendations to the supervisor.
    Support in the identification of community needs for capacity development and contribute to conduct trainings.
    Facilitate the access of communities and relevant stakeholders to DRC feedback mechanism.
    Identify, cultivate relationships and coordinate with fellow community engagement facilitators or outreach officers in the urban refugee and host communities’ context/or space that fit or is aligned to DRC urban program work and values. 
    Constantly gather relevant and vital information to the urban program work and share such with immediate supervisor for reflection and appropriate programmatic action. 

    Experience and technical competencies: 

    1 year of proven and demonstratable experience in supporting economic inclusion/or livelihoods and social protection programming in an International NGO’ or other relevant agency
    Good understanding of project cycle management
    Experience in contributing and facilitating capacity development/training for communities. 
    Computer literacy, good analytical and reporting writing skills.
    Skillful and diplomatic in networking with communities and local authorities as well as partrners in urban refugee environment. 
    Ability to perform under programmmatic and contextual pressure and to meet deadlines. 
    Good time management, organziational and planning skills.
    Good communication and consultative skills.

    Education: 

    Diploma in social science or related field – degree an added advantage. 
    Fluent in written and spoken English, Swahili and at least one language spoken by the refugees in urban -Nairobi and its environs is an added advantage (Somali, Oromo, Congolese etc)

    DRC’s Core competencies: 
    All DRC roles require the post-holder to master the below DRC’s core competencies: 

    Striving for excellence: you focus on reaching results while ensuring an efficient process.
    Collaborating: you involve relevant parties and encourage feedback.
    Taking the lead: you take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

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    Use the link(s) below to apply on company website.  

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