Jobs Kenya

Company Address: Address Danish Refugee Council Borgergade 10, 3rd floor 1300 Copenhagen K.

  • Intern – Finance

    Intern – Finance

    Overall purpose of the role: 
    The Finance Intern will provide support to the Country Office Finance department in Payment processing, Journal preparation and documentation, and in compliance with DRC Operation Handbook and donor rules.
    Duties & Responsibilities: Responsibilities: 

    Register and scan all invoices and all invoices documentation into DRC Dynamics at point of payment (Invoice Stagging).
    Maintain electronic files of scanned documents.
    Preparation of all relevant journals into DRC Dynamics.
    Confirm that all documents are complete and duly authorized before processing payments.
    Maintain a proper filing system of all financial documents within the Country Office.
    Assist with Cash & Bank reconciliations.
    Retrieve documents required during audits, working closely with audit focal person.
    Back filling for the Finance Officer and the Finance Assistant during periods of absence.
    Any other task assigned by the Supervisor.

    Experience and technical competencies:

    Bachelor’s degree in commerce, Business management or related fields and at least part I certification in CPA or ACCA
    At least one year’s relevant experience in a similar role with NGO
    Strong analytical and conceptual skills.
    Experience working with ERP systems (Dynamics) will be an added advantage
    Must be proficient in MS Excel.
    Excellent communication skills in English is require

    Language: 
    Fluency in written and spoken English and Kiswahili
    Key stakeholders: 
    SMT, Programs, Support service

    Apply via :

    job.drc.ngo

  • Installation of Solar System and Perimeter Fencing Birkin, Kumahumato and Kiwanja Community Water Projects in Dadaab Subcounty, Garissa County

    Installation of Solar System and Perimeter Fencing Birkin, Kumahumato and Kiwanja Community Water Projects in Dadaab Subcounty, Garissa County

    The DANISH REFUGEE COUNCIL (DRC) invites sealed tenders for the Solar System and Perimeter fencing Birkin, Kumahumato and Kiwanja community water projects in Dadaab Subcounty, Garissa County as described below.

    Supply and installation solar system for 3 No. Boreholes – Birkin, Kumahumato and Kiwanja community water projects in Dadaab Subcounty, Garissa County with the following power ratings.
    Birkin 7.5Kw, Kumahumato 11Kw, Kiwanja 7Kw.
    Supply & installation of 3 No. perimeter fencing to protect electro-mechanical borehole component in Birkin, Kumahumato and Kiwanja community water projects in Dadaab Subcounty, Garissa County.
    Test Pumping, borehole inspection, Borehole rising mains overhaul, pipeline extension, construction of water kiosks, animal troughs and stand taps in Birkin, Kumahumato and Kiwanja water projects in Dadaab Subcounty, Garissa County.

    Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.

    Apply via :

    pro.drc.ngo

  • Emergency Manager

    Emergency Manager

    Overall purpose of the role: 
    The Emergency Manager has overall responsibility for the day to day management of DRC’s emergency programming portfolio within geographical area of responsibility. Sector responsibilities for the role include: Multi-sector, life-saving interventions during acute crisis within the areas of cash, protection, shelter and non-food items, camp management, water, sanitation and hygiene and food security, covering all stages of project cycle management from programme design to implementation and monitoring and evaluation; including also leading emergency preparedness activities. This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. This work is primarily done with local partners, so experience in working alongside local partners is a must. 
    Duties & Responsibilities: Responsibilities: 
    Programming & Operations

    Project manager for DRC’s emergency grants in camp and non-camp based settings. Responsible for ensuring projects are on time, budget, and scope. 
    Lead the organisation and implementation of emergency activities through both partners and direct implementation, including cash and voucher programming, in accordance with DRC guidelines, program objectives and accountability principles to deliver life-saving emergency assistance to beneficiaries
    Manage relationship with emergency partners, in coordination with Partnerships Coordinator
    Represent DRC with relevant donors, partners and local authorities and coordinate with distribution actors and other DRC programmes when necessary;
    Advise on all Area Emergency field assessments, surveys, needs assessments, market assessment and monitoring, and other data collection to guide programming – with Emergency MEAL Coordinator
    Ensure that Emergency interventions are informed by and integrated with other core sectors of such as protection and Economic Recovery; and provide technical support on Emergency to other DRC sectoral programmes;
    Realise project work plans and ensure its timely submission and ensure the concordance of field activities with the work plans;
    Prepare project progress reports as well as preparation of donor reports as per agreed format;
    Establish and manage programme indicators for monitoring and evaluation of project achievements against targets and providing detailed reporting to management, partners and donors;
    Ensure that appropriate systems and methodologies for beneficiary accountability are in place including programme monitoring tools and formats, and a complaints mechanism;
    Responsible for project budgets and financial management, including financial forecasting, timely and compliant expenditure and financial reporting on project activities 
    Oversight of emergency grants in both camp and non-camp based settings. 
    Ensure that DRC staff and partners are aware of good practices, particularly in terms of human rights and international humanitarian principles;
    Provide strategic leadership for all protection related projects, providing support for the current activities while keeping an eye into new areas of development;
    Work closely with the Area Manager, Grants Coordinator to develop quality proposals, concept notes and budgets to meet emergency needs in the target areas.
    Ensure compliance with relevant guidelines and DRC commitments.

    Representation 

    Represent DRC in relevant fora;
    Coordinate and maintain constructive relationships with municipalities, other local government institutions, local NGO partners, other international organizations, in coordination with the other team members;
    Ensure DRC’s principles and approaches to emergencies are integrated into the response;
    Follow the humanitarian principles, standards and guidelines that DRC is committed to, and ensure these are adhered to by DRC staff, partner staff and volunteers.
    Ensure DRC is positioned as a leading emergency actor within the Area, including sharing emergency information to inform and guide the overall emergency response. 

    Monitoring and Evaluation

    Ensure transparency and accountability tools, processes and mechanisms to affected communities are in place;
    Ensure equal participation by all segments of the community, taking into consideration issues regarding gender, age, clan and tribal and religious affiliations;
    Regularly monitor project activities and provide timely inputs and feedback to management;
    Work with M&E team to ensure M&E plan is being implemented, data is being collected from the field and regular reports are being produced.
    Responsible for project management, reporting and donor engagement.

    Logistics/Finance

    Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up 
    Plan and coordinate proactively logistics and movements of staff from and to different operational areas
    Initiate procurement of emergency programme goods, services and works, and ensure their delivery in compliance with DRC guidelines and SOPs.
    Ensure distribution plans are prepared and shared with Finance, Supply Chain and Safety in a timely manner 
    Undertake any further duties as the line manager sees fit. The position duties are flexible to a degree to allow the candidate to develop skills they personally identify. This can be arranged in discussions with the line manager.

    Experience and technical competencies: 

    Minimum 2 years of practical experience in the sector area in a management position, with significant experience in the field of humanitarian response for an international NGO or UN agency.
    Proven experience designing and implementing emergency response interventions.
    Experience working with Cash and Voucher programming
    Excellent verbal, written and analytical skills in English.
    Excellent interpersonal skills and demonstrated ability to establish effective and working relations with staff members and other stakeholders. 
    Experience working in cross-cultural, multi-sector and remote environments.

    Education

    Minimum Bachelor’s degree in social sciences, social work, international development, or other relevant field (e.g. political science, international development, or economics) orfrom a recognized institution.

    Language: 

    Fluency in written and spoken English and Kiswahili

    Apply via :

    job.drc.ngo

  • Protection Monitoring Officer

    Protection Monitoring Officer

    Overall purpose of the role: 
    DRC Kenya will be implementing a new protection monitoring system implemented in all field offices. This role is responsible to ensure the quality of protection monitoring by overseeing and supporting incentive workers to identify and monitor their needs/risks and monitor any changes that affect the protection environment. The Protection Monitoring Officer will be responsible for planning and coordinating all protection monitoring – and working closely with the Protection Coordinator and Protection Team Leader to ensure that all staff have regular information around any emerging trends within the protection environment. The Protection Monitoring Officer will also be responsible for consolidating protection monitoring data – and working with the PIM/Advocacy Specialist to develop protection briefs. The Protection Monitoring Officer will be based in Kakuma.
    Responsibilities: 
    R1. Protection Monitoring:

    Develop monthly and weekly work plans to ensure coverage of all relevant locations and that targets of protection monitoring are met.
    Organize and conduct focus group discussions and key informant interviews with persons of concern and key stakeholders.
    Ensure relevancy and accuracy of protection monitoring data and liaise with MEAL and MIS focal person for data quality on bi-weekly basis.
    Provide continuous training, guidance and supervision to protection monitoring incentive workers to ensure that activities are carried out in accordance with relevant DRC standards, DRC Code of Conduct, Protection Monitoring SoP and Data Protection Protocols including regular follow-up in the field.
    Provide regular feedback to the TL and PIM specialist on the functioning of the protection monitoring system. 
    Ensure confidentiality for all data collection activities and that is collected, stored and processed correctly according to DRC data protection standards. 

    R2. Reporting:

    Produce a protection monitoring reports and submit it to Protection Team Leader and PIM/Advocacy Specialist according to deadline.
    Prepare an internal weekly protection reports/tracker in English to be submitted to the Protection Team Leader; these reports should summarize protection monitoring activities carried out by the Protection teams and underline key weekly findings
    Develop ad-hoc briefs where needed for donors and/or other external stakeholders. Support the Protection TL in representing DRC protection work, where needed

    R3. Program Quality:

    Support the Protection Team Leader in reviewing emerging protection issues and changes to the protection environment 
    Ensure linkages between cases identified through protection monitoring and ongoing protection programming (case management, referrals). Have regular coordination with other protection officers. 

    Experience and technical competencies:  

    A minimum of 2-3 years of experience in the humanitarian sector related with an NGO/UN or civil society organization.
    Experience in quantitative and qualitative data analysis. 
    Experience in using research methodologies and data collection tools.
    Excellent drafting skills in English and experience in report writing different audiences.
    Experience in the production of technical material (training material, tools, reports, documents) with good networking skills.
    Knowledge of humanitarian standards, human rights, humanitarian law and refugee law.
    Ability to work under pressure, identify priorities and meet deadlines.
    Calm and diplomatic character, willingness and ability to learn and grow professionally.
    Clear understanding of Core Humanitarian Standards (CHS)
    Experience with capacity building of staff, and in convening and facilitating trainings, workshops and advocacy/community engagements
    Excellent analytical and report writing skills (English) 

    Languages:

    Fluency in English (written and spoken)

    Education:

    Master’s degree in human rights, social sciences or another relevant subject.
    Experience and knowledge in GBV and Child Protection programming

    Apply via :

    job.drc.ngo

  • General Support – Data Entry Clerk

    General Support – Data Entry Clerk

    Overall purpose of the role: 
    The role of general support – data entry clerk will be to ensure programme data and other protection data is accurately and ethically collected, stored, analyzed & shared in strict adherence to DRC’s data protection policy and MEAL guidelines. The role will also ensure is entered in a timely and accurate manner. Additionally, the role will ensure all other MEAL documents are updated on regular basis.
    Responsibilities:

    Entering and updating information into relevant databases.
    Perform regular backups to ensure data preservation.
    Verify data by comparing it to source documents.
    Sort and organize paperwork after entering data to ensure it is not lost
    Storing hard copies of data in an organized manner to optimize retrieval.
    Retrieve data from the database or electronic files as requested.
    Crosscheck and verify data keyed into the databases for accuracy and correct incorrectly entered data.
    Ensure non-disclosure, confidentiality, security and exchange of beneficiary records and information.
    Assist the MEAL Officer with design and implementation of monitoring, evaluation and learning plans.
    Assist MEAL Officer in designing, planning and implementation of strategies of collecting of data, its storage, analysis, report writing and sharing
    Assist with any other responsibilities/duties assigned by supervisor

    Experience and technical competencies:  

    Previous experience in data entry or equivalent experience in a related field a plus
    Working knowledge of office equipment and computer hardware and peripheral devices
    Experience working with protection information management systems and databases
    Excellent working knowledge of MS Office Word and Excel
    Basic working experience or proficiency in data analysis and report writing
    Good command of English both oral and written
    Strong interpersonal, and communication skills
    Good time-management skills
    Team player

    Education:

    A Bachelor’s degree in statistic, management information systems, in community development or any other social science, or 
    A College diploma in any of above areas of study with at least two years continuous in similar position
    A computer training certificate

    Languages:

    English is must
    Somali knowledge is added advantage

    Apply via :

    job.drc.ngo

  • Consultancy on Payroll System Procurement Regional Durable Solutions Secretariat (ReDSS) Great Lakes Manager

    Consultancy on Payroll System Procurement Regional Durable Solutions Secretariat (ReDSS) Great Lakes Manager

    Purpose of the consultancy

    The Danish Refugee Council-based Regional office in Nairobi is seeking for a reputable company to supply, implement, commission and train users on a new cloud-based payroll solution. The rationale is to streamline processes, improved and more efficient services to employees whilst reducing operational costs associated with payroll processing and ensure payroll confidentiality and security.

    The objective of the consultancy

    The purpose of this consultancy is to implement a payroll solution that provides the following benefits:

    Payroll processers:
    Input:

    Manage monthly salary and deduction changes with accuracy; where needed additions of any deduction or arrears with ease
    Interface with other software (Microsoft Dynamics-ERP) to remove the manual entry of data and shorten processing time.
    Employee records and profiles: To include personnel numbers/personal bank account/ statutory numbers and expat details like passport and work permit details.
    Employee Divisions: Based on locations, departments and positions; separate databases for national and international staff.
    Intuitive upload functionality

    Processing

    Automate payroll calculation, integrating all calculations performed outside the system (loans, pro-ratio, miscellaneous deductions, final pay calculations …) Monthly exchange rate for salaries in other currencies.
    Computation of taxes in accuracy, accommodate provisions for Income tax and the benefits provided such as provident funds, Individual insurance schemes, personal relief, and taxable pay.
    Post-processing and reporting (Finance side)
    Offer online validation of the payroll, ensuring payments are performed based on approved payroll results
    Payment file matching the bank’s required format, no manual intervention.
    Generate payroll-related reports such as NHIF remittances, Pension remittances, NSSF remittances, P9 forms etc. on required formats for uploading to the authorities.
    Remote access with the ability to do payroll processing remotely from any location. Elimination of IT hardware required to implement the solution.
    Updating the government’s statutory changes should be simple and seamless

    Security features – allow only authorized personnel to access the system

    User management should be role-based
    Track actions on an audit log
    Include 2-factor authentication
    The solution must be compliant with the Global and local data protection laws.

    Other users:

    Capability to automatically generate and share to staff pay slips and P-9 forms for online tax returns. Capability to allow staff to access the documents on a self-serve module and on mobile functionality is desired.

    Scope of Work and Methodology

    The Consultant will be required to prepare a detailed methodology and work plan indicating how the objectives of the project will be achieved, and the support required from DRC.

    Planning Phase:

    Selected vendors will hold at least 2 phases of separate meetings with involved parties.
    Discuss and agree on the user interface, modalities and objective of the proposed system/software.
    To do a presentation of existing software to the involved parties through a demo presentation.

    Internal Consultations:

    The in-house meeting between the involved parties to decide which vendor should be contracted

    Supplier Demo

    The successful vendor will provide a demo version to the involved parties to test run the system/software and if there are suggested changes to be made to the system, such changes will be taken into consideration by the vendor.

    Proposed system

    To do a presentation of the new software to the involved parties through a demo presentation.
    Discuss data requirements, migration, piloting and the changeover timeline.

    Post-Go-Live Phase:

    Develop an implementation guide, user guide and project overall documentation.
    Provide comprehensive training on how to manage and use the software portal to designated staff and others.
    Upon completion, provide full access to the software Portal, front-end, back-end, host account and integration programming code details to the DRC Regional office.
    Provide six-month to 1-year post-development remote security and technical support to the management of the software.
    Provide ongoing user support and consultation throughout the duration that DRC uses the system.

    Deliverables

    The Consultant will submit the following deliverables as mentioned below:

    Cloud Based SAAS Payroll Software

    Training to DRC Regional and Kenya Office HR and Finance Staff

    Software support

    Competent payroll user support functions

    Duration, timeline, and payment

    The total expected duration to complete the assignment will be no more than 2 months from the contract start date. We envisage to commence the project in November 2023.

    Proposed composition of team

    The Consultant needs to demonstrate that they have a competent and knowledgeable team with the capacity to deliver on this project. The team should have worked on similar projects before and should be present throughout the implementation of the project. The Consultant also needs to demonstrate that their team can provide ongoing user support with a reliable contact person. Should the project be scaled to other countries, they should have the capacity to implement and support in multiple countries.

    Eligibility, qualification, and experience required
    Eligibility:

    Professional software application firm with proven expertise and experience in providing excellent payroll solutions to international organizations or multinationals. The provider must be responsive and willing to work collaboratively and effectively with DRC Regional Office towards delivering a high-quality system.

    Experience

    Substantial experience in the delivery of cloud-based payroll solutions to International Organizations. The proposed solution should be a native cloud, subscription-based, that will not require any investment in IT infrastructure (hardware and software) to implement. The vendor should provide an architecture of the solution.
    Ability to deliver the requested solution demonstrated by a detailed project implementation plan with clear milestones and deliverables at each milestone. The project plan should also highlight the project team, their competence in the project and the project escalation matrix.
    Demonstrable relevant payroll software applications set up in Kenya or globally.
    Provision of tax clearance certificate
    Proven integration of payroll software to other ERP systems
    Willing to work with the DRC Regional office to ensure the final product is of extremely high quality.
    Technical supervision

    The selected consultant will work under the supervision of:

    Regional HR and Administration Manager
    Regional IT Specialist

    Location and support

    Danish Refugee Council Regional Office in Nairobi

    Travel

    The Consultant is expected to work in the specified location. Transport to and from the DRC Regional Office, Nairobi, will be catered by the Consultant.

    Bids can be submitted by email to the following dedicated, controlled, & secure email address:
    tender.ro01@drc.ngo
    When Bids are emailed, the following conditions shall be complied with:

    The RFP number RFP-RO01-002364 shall be inserted in the Subject Heading of the email
    Separate emails shall be used for the ‘Financial Bid’ and ‘Technical Bid’, and the Subject Heading of the email shall indicate which type the email contains
    The financial bid shall only contain the financial bid form, Annex A.2 or vendors financial bid in own format
    The technical bid shall contain all other documents required by the tender, but excluding all pricing information

    Bid documents required, shall be included as an attachment to the email in PDF, JPEG, TIF format, or the same type of files provided as a ZIP file. Documents in MS Word or excel formats, will result in the bid being disqualified.

    Email attachments shall not exceed 4MB; otherwise, the bidder shall send his bid in multiple emails.

    Failure to comply with the above may disqualify the Bid.

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply 

    Apply via :

  • Consultancy on The Provision of Digital Skills Mentorship and Market Access Linkages for Freelancers in Dadaab – RFP-KEN-017055 Consultancy on Development of Sops for Operationalizing DRC Partnership Tools – RFP NO.KEN – 245089

    Consultancy on The Provision of Digital Skills Mentorship and Market Access Linkages for Freelancers in Dadaab – RFP-KEN-017055 Consultancy on Development of Sops for Operationalizing DRC Partnership Tools – RFP NO.KEN – 245089

    Background

    Digital Skills Project is designed to address gender, social, cultural, and economic barriers that affect youth’s ability to access education and employment opportunities. The project specifically targets the most critical moment in Dadaab’s youth educational Journey. The transition from basic education to higher education or employment consists of a large range of interventions, including teacher training, life skills education, financial literacy training, engagement for behavior change, mentorship programs, and market-based digital skills training.
    Freelancing is among the notable fields in the 21st century which contribute immensely to the livelihoods of youths who work in either digital or digitally-enabled jobs. Danish Refugee Council(DRC) Digital Skills Project is among the livelihood components which aim at increasing economic inclusion and empowerment for freelancers in Dadaab. Part of the digital skills DRC offers to freelancers in Dadaab across the three refugee camps includes data entry, translation, Virtual assistance, Digital marketing, Transcription, and content writing. The key online work platforms introduced include Upwork, Remotask, and Fiverr. The scope of the capacity enhancement activities for freelancers involves intense training and mentorship.
    Based on our freelancing experience since 2021, we have identified algorithmic bias based on geographical location and nationality in the dominant freelancing marketplaces, which makes it difficult for local freelancers to excel in the gig economy. Besides, Kenyan freelancers struggle to withdraw their online earnings from online payment methods that in most cases end up holding users’ funds indefinately without clarification. As such, we have so far identified a locally available gig market that could be sustainable in the long run. Our startup leverages digital skills to promote the United Nations’ sustainable development goals of decent work, economic growth, and reduced inequalities among the Persons of Concern.
    One of the major goals of the Digital Skills Project is to increase the equitability participation of Dadaab youth in the formal and informal workforce. The digital online skills training is therefore an integral component of the program, which intends to support at least 200 youth in Dadaab and surrounding host communities to obtain training in digital skills which will subsequently lead them to obtain sustainable work.
    Danish Refugee Council is seeking to hire an experienced, skilled, and result-oriented Digital online work consultant to provide both online, offline, local, and international work linkages to the trained Dadaab online freelancers and participate in developing a mentorship model; and support strategies that will transition trained Dadaab online Freelancers to access wages and /or self-employment opportunities and earn a dignified income.

    The Role Of The Online Work Consultant.
    Aligned with this purpose, the consultant will play the following roles:
    Enhance Market access

    Conducting research to identify in-demand skills and niches in the freelancing market, and understanding the current trends and demands and link graduates with these opportunities.
    Assisting graduates in building a strong personal brand that highlights their expertise and showcases their unique skills and value proposition.
    Guiding graduates on effective networking strategies to connect with potential clients, industry professionals, and relevant freelancing platforms.
    Advising on the selection of suitable freelancing platforms based on the graduates’ skills and target audience.
    Assisting in creating marketing materials and promotional strategies to attract clients and stand out in the crowded freelancing market.
    Offering ongoing support and mentorship as freelancers navigate the market and encounter various challenges.

    Mentorship;

    Review the mentorship curriculum and strategies in place.
    Support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps.
    Provide online work linkages to trained freelancers.
    Support the freelancers in bidding for online work and offer assistance when required.
    Support acculturation, priority setting, networking, career planning, and counseling related to the individual’s (mentee’s) identified goals toward advancement in their freelancing career.
    Support freelancers in client engagement and contract management strategies
    Watch out for trends on the online platforms and advise the program team on ways to align implementation
    Support knowledge sharing, with other experienced freelancers and Business Process Outsourcing Business Process Outsourcing (BPOs) in the local and internal market, both offline and online.

    Training;

    Train selected members of 2 BPOs to be able to outsource digital work
    Simulations of freelancer-client engagement, thorough client management, job search, and bidding strategies.
    Helping freelancers create an impressive portfolio that showcases their past work, projects, and accomplishments
    Support the BPOs in developing bids and proposals for digital work
    Onboarding the trainees to a maximum of three freelancing marketplaces for the maximum possible success rate.
    Work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms.
    Training the trainees on freelancing ethics including privacy and confidentiality safeguards between freelancers and clients.

    Sustainability;

    Work closely with DRC to establish and build the capacity of business processing units, ensure a good governance structure of the units is in place, and support linkages to digital online work and financial services.
    Oversee the créations of local freelance clubs and agencies within Dadaab to harness digital opportunities, and knowledge sharing for sustainability.
    Web/Mobile App development for Market access and enhanced online visibility of the trained freelancers to the online job market.
    Support market connections and job networking for sustainable online job connections to freelancers.
    Provide a reputable freelancing marketplace(Platform) where the trained and mentored freelancers can be onboarded.
    Provide information to trained freelancers on entrepreneurship pathways, and support the implementing partner with life skills and financial literacy training.
    In collaboration with the Economic Recovery officer, facilitate linkage to credible financial institutions.

    Quality Control and Impact Measurement;

    Implement, monitor, and evaluate intervention using a result-based monitoring system to measure a success rate of more than 50%.
    Participate in the weekly feedback sessions and provide a progress report based on the week’s performance.
    Perform monitoring and evaluation of the mentorship program to measure adoption and success.

    Scope of Work and Methodology

    The Consultant will be required to prepare a mixed approach methodology which will include physical training, physical and virtual mentorship, knowledge sharing among the trainees, and market access in terms of linking the freelancers to reputable local, and international work platforms and BPOs. The consultant will be required to develop a result-based monitoring system to measure a success rate. In this regard, the training tools used should be aligned with the current curriculum manual being used i.e. AjiraDigital, ICDL, and Life Skills. The work plan indicating how the objectives of the project will be achieved, and the support required from DRC Kenya should also be incorporated.

    Deliverables

    The Consultant will submit the following deliverables as mentioned below:

    Inception report

    The consultant should provide an inception report containing a work plan with an emphasis on methodological and planning aspects, the timing, key deliverables, and milestones. The inception report will provide the DRC digital training team the opportunity to verify that they have the same understanding of the project’s objective

    Mentorship

    Support high-quality face-to-face mentorship access to on-demand digital skills across the 3 refugee camps.

    Trainee Skills Profiling

    To conduct freelancer profiling based on the skills acquired during digital training, interest, and career goals.
    Hard Skills and Onboarding to freelancing marketplaces
    To support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps

    Client/Contractual engagement

    To support freelancers in client engagement and contract management strategies

    Mid Reporting

    The consultant should provide a mid-report showing the progress of the project activities.

    Market Access

    To support market connections and job networking for sustainable online job connections to freelancers.

    Monitoring and evaluation reporting

    To perform monitoring and evaluation of the mentorship program to identify alignment with intended outcomes and create interventions for missed targets.
    Documenting the impact of the mentorship and market access capacity enhancement activities
    Reporting key learnings.
    Final Reporting
    Finalization of the report based on input provided on the inception report.
    The Consultant will provide the documentation via email.

    What DRC will provide;

    Office space;
    Working space and WIFI connection during the duration of the assignment.
    DRC will also support the mobilization of all required respondents.
    Transportation from Dadaab Main Office to the digital hubs in Dagahaley, Ifo, and Hagadera.
    Accommodation and Meals.
    Transportation from Nairobi to Dadaab and back.

    The consultant will cater for;

    Insurance

    Duration, timeline, and payment

    The total expected duration to complete the assignment will be no more than 4 months
    The consultant shall be prepared to complete the assignment no later than 30th November 2023.

    Proposed Composition of Team

    Economic Recovery Team leader
    Economic Recovery Officer : Digital Learning Officer
    Economic Recovery Officer : life skills
    Economic Recovery Assistant
    Digital trainers: General Support

    Eligibility, Qualification, And Experience Required
    The successful candidate(s) must be able to work independently to deliver the required outputs working with a variety of internal and external stakeholders. Qualifications will include:
    Essential:

    Experience in the digital and freelancing economy

    Desirable:

    Eligibility:

    The consultant has the authorization to work in Kenya

    Qualification:

    At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.
    Minimum of 3 years working experience with humanitarian programs in the field of Economic Recovery with at least 1 year of experience engaging with refugees, asylum seekers, migrants, and/or other vulnerable populations in economic strengthening interventions.
    Excellent command of common methodologies used to identify, assess and monitor livelihood activities, with a proven record of achievements in digital work.
    Excellent interpersonal, written, and verbal communication skills.
    Strong analysis skills (qualitative and quantitative)
    Good understanding of complex emergencies and crisis contexts.
    Goal-oriented with the ability to work under pressure, independently, and with limited supervision.
    Ability and willingness to work and live under challenging conditions.

    Experience:

    A minimum of 5 proven years of freelancing and the digital economy.
    Experience working online and bidding for online jobs
    Experience in working with underprivileged youths
    Experience in digital creation, innovation, and problem-solving

    Skills and knowledge:

    Strong cultural awareness and sensitivity.
    Excellent computer skills.
    Flexible and creative.
    Strong Organizational and logistical skills.
    Proven track record in conducting similar assignments and assessments.
    Must have working online work platform where freelancers can access jobs-local and international jobs.

    Language requirements:

    Written and spoken fluency in English and Kiswahili
    Working knowledge of the Somali Language is an advantage

    Technical supervision
    The selected consultant will work under the supervision of:

    Economic Recovery Team Leader- Dadaab Field Office

    Bids can be submitted by email to the following dedicated, controlled, & secure email address:
    tender.ken@drc.ngo
    When Bids are emailed, the following conditions shall be complied with:

    The RFP number shall be inserted in the Subject Heading of the email
    Separate emails shall be used for the ‘Financial Bid’ and ‘Technical Bid’, and the Subject Heading of the email shall indicate which type the email contains

    The financial bid shall only contain the financial bid form, Annex A.2
    The technical bid shall contain all other documents required by the tender, but excluding all pricing information

    Bid documents required, shall be included as an attachment to the email in PDF, JPEG, TIF format, or the same type of files provided as a ZIP file. Documents in MS Word or excel formats, will result in the bid being disqualified.
    Email attachments shall not exceed 4MB; otherwise, the bidder shall send his bid in multiple emails.

    go to method of application »

     

    Apply via :

  • Regional Protection Coordinator

    Regional Protection Coordinator

    Overall purpose of the role:

    In the East Africa and Great Lakes region (Kenya, Tanzania, Uganda, Ethiopia, Djibouti, Somalia, Burundi, South Sudan, Sudan, and DR Congo), protection concerns facing refugees, returnees, IDPs, as well as people in mixed migratory flows, are central to informing DRC’s programme and policy interventions. The purpose of the role of the Regional Protection Coordinator is to strengthen the quality of DRC’s programme across the region, with a specific focus on ensuring the quality of DRC’s activities across the different subsectors and providing on-going capacity building, training and mentoring to technical and implementation colleagues.
    The Regional Protection Coordinator is responsible for technical support to protection and programmes staff in the specific areas of case management across the sectors covered by DRC (legal aid, child protection, GBV, people with special needs and other specialized case management activities), and leading on protection information management and protection monitoring in countries and across the region.
    The most direct counterparts for the RPC in her/his daily work will be country-level protection coordinators and managers, country Heads of Programmes, and other members of the regional programmes team. The RPC has a technical line supervisory role vis-à-vis the in-country protection lead/coordinator/specialist. The RPC will report to the Regional Head of Programme EAGL and have a technical compliance reporting line to Head of DRC’s Global Protection Unit (GPU) in HQ.
    The position can be based in Nairobi (Kenya), Kampala (Uganda) or other duty station in thecountry office of EAGL region. The position is open for national and international applicants and is Non-accompagnied.

    The role will have the following key responsibilities :
    Technical Support

    Lead the development and/or roll out of global and regional DRC protection standards and guidance on all aspects of case management; development of Standard Operating Procedures, and capacity-building tools at the regional level. To this end, provide technical support to country offices, particularly in the following programmatic areas: legal aid, case management, psycho-social support, child protection, gender-based violence, PSN, PIM and protection monitoring;
    Lead the harmonization and/or roll-out of protection Information Management Systems in EAGL country programmes, including case management documentation tools, data protection processes etc. Support the roll-out of the GDPR compliance work undertaken in the region as it pertains to protection implementation;
    Develop a regular EAGL regional protection trends analysis to help inform programming, policy, advocacy and preparedness;
    Provide technical support to country programmes to ensure quality protection monitoring, analysis, strategies, and responses are in adherence with global standards and principles (DRC Protection Minimum Operational Procedures – P-MOPs);
    Provide technical review and/or support the development of proposals at CO-levels to ensure the centrality of protection, harmonization of protection standards, and that protection principles are integrated across all technical sectors, specifically, DRC’s humanitarian disarmament and peacebuilding and economic recovery sectors.

    Capacity Building

    Ensure country capacity on case management, PIM and protection monitoring is of a good quality and standard. Collaborate with regional and country MEAL, Information Management and IT staff to ensure development and operationalization of quality case management systems in the region;  
    Support the technical capacity development of country offices in identified areas of need. Design and deliver appropriate training or source relevant expertise;
    Contribute to training, awareness-raising, reporting and response processes in relation to Preventing Sexual Exploitation and Abuse (PSEA).

    Contribute to global efforts

    Contribute to the development and implementation of protection policies, guidance and resources in collaboration with the GPU in HQ;
    Contribute to the adaptation of DRC’s protection programme approaches and the development of guidelines, tools and innovative approaches based on research of trends and the learning from the country offices; 
    Responsible for the identification of pilot projects for the further development of the protection sector in the region. Contribute to the communication of results and the development of recommendations.
    Act as the interface between countries and GPU for specific requests coming from the field in coordination with other colleagues in the regional team.

    About you
    In this position, you are expected to demonstrate DRC’s five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values.
    Experience and Technical comptencies (included year of experience)

    Required Qualifications

    Minimum 7 years of senior work experience in Protection at field level for an I/NGO, including working with displaced communities;
    Proven experience in leading case management interventions in child protection, GBV or PSN including using Information Management Systems;
    Advanced academic qualification in a relevant field (law, political or social sciences or relevant field);
    Documented skills in technical writing including proposals, evaluations, SOPs, training manuals and tools, advocacy materials etc.;
    Documented skills in delivering capacity building and training at all different levels (communities, authorities, staff, management, partners, leadership etc.);
    Experience in project cycle management;
    Excellent skills in MS Word, Excel, PowerPoint and Access, and database management skills
    Fluent in Swahili and English.

    Desired Qualifications

    French and/or Somali language skills is an advantage;
    Field protection experience from the 10 country/ies of the region is an added advantage ;
    Experience using the Primero platform, CPIMS, GBVIMS, CommCare, Progres v4 and others is a significant advantage;
    Having a clear understanding of the regional protection concerns in the EAGL region.

    Apply via :

    job.drc.ngo

  • Advocacy & Communication Officer

    Advocacy & Communication Officer

    Overall purpose of the role: 

    Overall purpose of the role: The position holder will lead on DRC Urban Area Program advocacy and communication efforts to effect positive change for urban refugees and host communities through influencing decision-makers and individuals to change their policies and practices, attitudes or behaviors to address their needs as well as strategically amplify DRC’s work in line with respective donor projects and the organizational advocacy, visibility & communications strategy/or guidelines.  

    Duties & Responsibilities: Responsibilities: 

    Lead to develop and manage urban projects communication plans (internal and external) and activities according to DRC’s policy and guidelines to ensure and promote DRC’s urban program work.
    Work closely with Project Leads on the development and implementation of urban advocacy strategy and ensure high quality communication products that speaks to DRC’s urban program work.
    Provide technical support and advice to project staff and partners on advocacy and communication deliverables.
    Lead and support the communication of visits to the area programme so as to highlight work being done on the ground and at urban level.
    Maintain a photo repository of high-quality photos of DRC’s work in urban programme that can be used for amplifying the organization’s efforts to impact the lives of marginalized communities.
    Lead and support in developing urban programme social media content and support the Advocacy Officer in administering DRC’s social media platforms.
    Conduct regular field visit to areas of operation in urban programmes to document human interest stories, successes and impact of DRC’s work.
    Develop project information sheets, donor briefs, key messaging and other relevant materials for use at strategic events to promote and showcase impact of DRC’s work.
    Conduct advocacy & communication capacity development or training for urban programme staff and partners and come up with an action plan for follow up.
    Ensure that DRC brand guidelines and donor branding and visibility guidelines are adhered to during project implementation, procurement and external communications.
    Support DRC Urban Project Managers and the Area Manager during external representation when required to do so, budget management and donor reporting aligned to advocacy and communication deliverables.
    Support in fundraising efforts by contributing in concept notes and proposal in advocacy and communication framework designs including budgetary requirements elements.

    Experience and technical competencies:

    Minimum 2 years + working on advocacy, campaigning or communications. 
    Experience with building constructive working relationships with diverse stakeholders or working with networks or coalitions (work in urban refugee and host community context desirable)  
    Demonstrable understanding of how change occurs and of effective advocacy and campaigning strategies including familiarity with online and social media campaigning.
    Sound understanding on the urban refugee context as well as willing and ability to adapt priorities in response to dynamic work demands.
    Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
    Good analytical and strategic planning skills.
    Ability to communicate complex ideas simply, both verbally and through writing.
    Excellent computer skills with MS applications Word, Excel & PowerPoint. 

    Education

    Degree in Journalism and Mass Communication, development studies or academic degree in social science with relevant 2 yrs + experience in advocacy and communication can be considered

    Language:

    Excellent written and spoken English
    Fluency in spoken Kiswahili

    Apply via :

    job.drc.ngo

  • Regional Protection Coordinator

    Regional Protection Coordinator

    Overall purpose of the role:

    In the East Africa and Great Lakes region (Kenya, Tanzania, Uganda, Ethiopia, Djibouti, Somalia, Burundi, South Sudan, Sudan, and DR Congo), protection concerns facing refugees, returnees, IDPs, as well as people in mixed migratory flows, are central to informing DRC’s programme and policy interventions. The purpose of the role of the Regional Protection Coordinator is to strengthen the quality of DRC’s programme across the region, with a specific focus on ensuring the quality of DRC’s activities across the different subsectors and providing on-going capacity building, training and mentoring to technical and implementation colleagues.
    The Regional Protection Coordinator is responsible for technical support to protection and programmes staff in the specific areas of case management across the sectors covered by DRC (legal aid, child protection, GBV, people with special needs and other specialized case management activities), and leading on protection information management and protection monitoring in countries and across the region.
    The most direct counterparts for the RPC in her/his daily work will be country-level protection coordinators and managers, country Heads of Programmes, and other members of the regional programmes team. The RPC has a technical line supervisory role vis-à-vis the in-country protection lead/coordinator/specialist. The RPC will report to the Regional Head of Programme EAGL and have a technical compliance reporting line to Head of DRC’s Global Protection Unit (GPU) in HQ.
    The position can be based in Nairobi (Kenya), Kampala (Uganda) or other duty station in thecountry office of EAGL region. The position is open for national and international applicants and is Non-accompagnied.

    The role will have the following key responsibilities :

    Technical Support

    Lead the development and/or roll out of global and regional DRC protection standards and guidance on all aspects of case management; development of Standard Operating Procedures, and capacity-building tools at the regional level. To this end, provide technical support to country offices, particularly in the following programmatic areas: legal aid, case management, psycho-social support, child protection, gender-based violence, PSN, PIM and protection monitoring;
    Lead the harmonization and/or roll-out of protection Information Management Systems in EAGL country programmes, including case management documentation tools, data protection processes etc. Support the roll-out of the GDPR compliance work undertaken in the region as it pertains to protection implementation;
    Develop a regular EAGL regional protection trends analysis to help inform programming, policy, advocacy and preparedness;
    Provide technical support to country programmes to ensure quality protection monitoring, analysis, strategies, and responses are in adherence with global standards and principles (DRC Protection Minimum Operational Procedures – P-MOPs);
    Provide technical review and/or support the development of proposals at CO-levels to ensure the centrality of protection, harmonization of protection standards, and that protection principles are integrated across all technical sectors, specifically, DRC’s humanitarian disarmament and peacebuilding and economic recovery sectors.

    Capacity Building

    Ensure country capacity on case management, PIM and protection monitoring is of a good quality and standard. Collaborate with regional and country MEAL, Information Management and IT staff to ensure development and operationalization of quality case management systems in the region;  
    Support the technical capacity development of country offices in identified areas of need. Design and deliver appropriate training or source relevant expertise;
    Contribute to training, awareness-raising, reporting and response processes in relation to Preventing Sexual Exploitation and Abuse (PSEA).

    Contribute to global efforts

    Contribute to the development and implementation of protection policies, guidance and resources in collaboration with the GPU in HQ;
    Contribute to the adaptation of DRC’s protection programme approaches and the development of guidelines, tools and innovative approaches based on research of trends and the learning from the country offices; 
    Responsible for the identification of pilot projects for the further development of the protection sector in the region. Contribute to the communication of results and the development of recommendations.
    Act as the interface between countries and GPU for specific requests coming from the field in coordination with other colleagues in the regional team.

    About you

    In this position, you are expected to demonstrate DRC’s five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values.
    Experience and Technical comptencies (included year of experience)

    Required Qualifications

    Minimum 7 years of senior work experience in Protection at field level for an I/NGO, including working with displaced communities;
    Proven experience in leading case management interventions in child protection, GBV or PSN including using Information Management Systems;
    Advanced academic qualification in a relevant field (law, political or social sciences or relevant field);
    Documented skills in technical writing including proposals, evaluations, SOPs, training manuals and tools, advocacy materials etc.;
    Documented skills in delivering capacity building and training at all different levels (communities, authorities, staff, management, partners, leadership etc.);
    Experience in project cycle management;
    Excellent skills in MS Word, Excel, PowerPoint and Access, and database management skills
    Fluent in Swahili and English.

    Desired Qualifications

    French and/or Somali language skills is an advantage;
    Field protection experience from the 10 country/ies of the region is an added advantage ;
    Experience using the Primero platform, CPIMS, GBVIMS, CommCare, Progres v4 and others is a significant advantage;
    Having a clear understanding of the regional protection concerns in the EAGL region.

    Apply via :

    job.drc.ngo