Company Address: Address CloudFactory Kenya PO Box 50642-00100, Nairobi, Kenya
-
Regional Business Partner: Operations and Project Management
The Role CloudFactory’s Operations department is divided into global focus areas that are devoted to providing a consistent, optimized experience for users of their speciality. This global focus provides economies of scale to the company but at the potential cost of the local experience. The Operations’ Regional Business Partner will be responsible for that experience…
-
Inhouse Counselor
Description CloudFactory is looking to engage with a Counselor to help our team members build coping mechanisms for stressful situations they encounter on-the-job. You’ll work as part of an in-house team that offers our employees guidance and resources for avoiding burnout and other risks. The ideal candidate will provide personalized plans designed to help our…
-
Product Operations Manager Senior Video Editor
The successful candidates will work within the Product Operations function, partner with Product, Engineering, & IT, and work in collaboration with key business stakeholders. You will work with business leaders to ensure that all domains [core, clients, cloudworkers] are given proper thought in the exploration and experimentation of new ideas. You will lead new thinking…
-
Associate Community Manager
The Role: As the Associate Community Manager, you will be responsible for coordinating and delivering the long-term community and development experience of the Cloud Workers at CloudFactory. You will ensure the coordination and communication of the opportunities that exist for the workforce within CloudFactory Academy, and partner with the workforce to create belonging and connection…
-
Senior IT Service Delivery Analyst
Working with the Global IT Service Delivery Manager, the role will suit someone with a proven record of customer satisfaction, to assist with support and reporting of all aspects of the IT Service Delivery. This is a senior hands-on role managing the effective day-to-day operations delivery by the Global IT 1st Line Support or Helpdesk…
-
Quality Improvement Manager
The Role: Are you a bright, energetic and curious type, who wants to make a difference in this world? As the Quality Improvement Manager for Workforce Recruitment at CloudFactory, you will be based anywhere in the world, as part of our global team with operations in the US, UK, Nepal, and Kenya. You’ll do the…
-
Orientation Assistant Partner Services Manager
As a key member of a People and Culture team, you will play a key role in joining a growing and global leader in combining people and technology to provide workforce solutions for AI/ML and business process optimization projects. This role is responsible for delivering the orientation program for the complete Cloud Workers’ experience at…
-
Training Assistant – Learning Delivery (Contract)
Description The training delivery team aims to be the center of excellence for learning facilitation at CloudFactory. We will do this by delivering and enabling others to facilitate world-class learning experiences that drive engagement and transformation. The Role: As the Training Assistant, you will support the administration, organization, and presentation of the training delivery team’s…
-
Projects Administrator
Responsibilities Managing, overseeing, and integrating multiple projects required to deliver the pipeline of work and implementation of the regional x-squad. Developing detailed project plans to track progress via Click-up Coordinate internal resources for the execution of projects Presentation of country project status to the wider company Being a central point of contact, advising and managing…
-
Web Researchers, Audio Transcription, Data Transcription
We are looking for Kenyans to participate in upcoming Audio Transcription, Data Transcription, Web Research, or Data Annotation projects. You must be a current resident of Kenya who can transcribe English audio to text, Annotate Data or Transcribe Data. These are remote-jobs, project-based, full-time or part-time opportunities that are expected to run for several months.…