Company Address: Address CloudFactory Kenya PO Box 50642-00100, Nairobi, Kenya
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PeopleOps Manager Project Assistant Project Manager Worker Success Manager
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As a PeopleOps Manager, you will be on the front lines of connecting those 1 million people to meaningful work. We use a combination of the latest technology and an on-demand, global workforce to bring production lines into the realm of digital work. Tedious back office work can now be completed faster, cheaper and to…
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Project Manager
Responsibilities: Manage medium-scale, medium-complexity projects. Define project scope, goals, and deliverables; create detailed plans and communication strategies. Identify, assess, and mitigate project risks. Develop, manage, and monitor project budgets and resource allocation. Track project progress, adjusting plans as needed to meet deadlines. Ensure project outputs meet quality standards through reviews and audits. Engage with stakeholders,…
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IT Service Delivery Analyst
This role offers an individual with the basic IT skills the opportunity to expand their knowledge into all aspects of core IT administration, end user computing, networking and business critical application support. The ideal candidate will be highly motivated with an excellent customer focused approach and commitment to service delivery. Essential Functions: Delivery of Support…
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Accounting Lead
Responsibilities: Be the subject matter expert in the domains of technical accounting, financial reporting and tax compliance. Perform complex and detailed reconciliations and conduct closure processes. Research and analyze critically to identify, prioritize and resolve complex financial issues which may span multiple business areas with a focus on identifying underlying issues and recognizing exceptions. Assist…
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Data Analyst
This dynamic role is for a data-driven problem solver who thrives on uncovering insights from complex data. You’ll collaborate closely with the Delivery Operations and Technology teams to tackle ad-hoc data analysis requests and adapt existing product reports to address specific project needs. Your work will directly inform decision-making, optimize project performance, and identify key…
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Global Helpdesk Process Analyst
Description CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We’re looking for talented people to join us on our mission…
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Talent Operations Associate IT Service Delivery Analyst
Description The Talent Operations Associate – Shared Services is responsible for providing efficient, comprehensive and accurate HR Support within the Shared Service team to all CloudFactory employees across different locations in collaboration with the Global Talent Team. This includes HR administrative support in all CloudFactory Talent Processes, Employee Documentation and Employee-Related Data. Major Responsibilities: Undertake…
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IT Service Delivery Analyst
Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory’s Global IT Team. This team provides IT support services to all…
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Project Delivery Associate
The Role As a Delivery Associate with CloudFactory you will be the bridge between two sets of clients: CloudFactory’s customers and CloudFactory workers. You will help guide the conversations between the two clients and make sure there is alignment across the board on the work we’re streaming to from both parties. You will work alongside…
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Learning & Development Assessment Specialist
Responsibilities Workshop with Learning Design Manager and Senior Stakeholders to identify clear outcomes to learn more about. Use a variety of data collection methods such as observation, surveys, user interviews, focus groups and leverage existing data from CloudFactory platforms such as TLMS and CF4. Create effective knowledge and task competency assessments using TLMS, data annotation…