Company Address: Address Citibank House, Upperhill, Upperhill Road P.O. Box 30711 – 00100 Nairobi
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Client Service Officer
The Client Service Officer (French speaking) is primarily responsible for providing after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales maintenance, which constitutes service quality…
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Financial Institution (FI) Trade Sales Manager
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Position Objective: To increase deal origination, improve capacity for structuring and close deals in collaboration with RMs, BSG and Product partners Key Responsibilities: Provide Product Sales Expertise to the TTS Organisation • Take on role as deal primary, selling product solutions against customer opportunities sourced by the Client Management Organisation and other areas. First line…
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Cash and Trade Proc Rep 5
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Job Purpose: This role exists for purposes of ensuring a direct liaison and support to customers on the following areas • Account opening • Account maintenances• Various account related queries.• Electronic banking queries• Citiservice Support• Receipt of all customer instructions brought to the bank In addition to the above the candidate is required from time…
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Credit Risk Intmd Analyst
Key Responsibilities: Assess the credit and financial strength of Citi’s Public Sector, and Financial Institutions Clients by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors Complete Credit Analysis Write-up Memos and Final Obligor Risk Ratings of Citi’s Counterparties based on independent assessment and judgement completed on the due diligence of the…
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Client Service Analyst
The Client Service Analyst is responsible for providing clients with resolutions and support in coordination with the Client Service team. The overall objective of this role is to address external client issues and provide ongoing client service support Responsibilities: Serve as single point of contact for internal partners and external clients, interacting with key teams…
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Client Service Officer MEA TTS Controls and Regulatory Management
The Client Service Officer (French speaking) is primarily responsible for providing after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales maintenance, which constitutes service quality…
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Client Service Officer MEA TTS Controls and Regulatory Management
The Client Service Officer (French speaking) is primarily responsible for providing after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales maintenance, which constitutes service quality…
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Client Service Analyst
The Client Service Analyst is responsible for providing clients with resolutions and support in coordination with the Client Service team. The overall objective of this role is to address external client issues and provide ongoing client service support Responsibilities: Serve as single point of contact for internal partners and external clients, interacting with key teams…
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Horn and East Africa (HEA) Financial Institutions and Hub Managed Countries Head, Director
Responsibilities: Lead in the origination, structuring, and execution of transactions and financings and foster and leverage ongoing global relationships inside and outside of the organization. Expand a portfolio of accounts with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi’s credit standards, policies and processes. Manage credit…