Company Address: Address Chiswick Studios 9B Power Road – W4 5PY – London United Kingdom

Retail Area Manager – Coast

Reports to: Retail Manager
Location: Field (80%) and Distribution Center (20%)

Job Purpose:
As a Retail Area Manager, you will be ensuring that a network of shops meets their targets in Sales, Installation, and Repossessions. Create an action plan, follow through with it and adapt in case the plan does not deliver results.
Job’s Responsibilities:

Ensuring each shop meets its objective: sales, installation, and repossession
Creating a plan with the Retail Manager or Head of Operations to meet targets
Implementing marketing and sales strategies using the retail supervisors
Reporting on the performance of each shop and product to the Retail Manager
Suggesting changes to implementation plans

Description of tasks:
Responsible for sales metrics across a defined network of shops

Supporting retail supervisors in planning for their monthly/quarterly objectives
Assessing the current performance of shops and change plan if necessary
Managing the schedule of retail supervisors and motivating them to reach new heights
Supporting and coaching Retail Supervisor in the field as part of their training
Monitoring their performance against objectives and taking necessary actions
Ensuring the shop network covers well the area

Responsible for technician’s performance

Supporting the retail supervisor in managing the technicians
Creating any strategy necessary for the retail supervisor to meet technician related objectives
Supporting the retail supervisor in recruiting new technicians
Monitoring their performance against objectives and taking necessary actions

Responsible to implement a marketing strategy in coordination with Retail Supervisor

Propose different marketing activities
Work with marketing manager in implementing marketing strategies

Responsible for the operations in the area

Supervise the retail supervisors in their activities
Consolidate information on the performance and operations of the Area
Set targets and objectives for shop staff, and review performance in quarterly reviews
Create monthly plans for areas based on targets, and overall strategy
Create budgets for the area in line with monthly and quarterly plans
Coach agents to become better leaders

Person specification:

Have a university degree and working experience in sales leadership
Senior managerial experience with field and operation experience preferable in FMCG
Be willing to travel days a week
Be proficient with the Microsoft Office Suite
Have a valid driving license
Must speak fluent English

Desired skills include:

Leading a team is second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
You are a strong communicator: It is easy for you to write reports and you raise issues when necessary.
You live to meet targets: You love challenges, you are driven to reach targets. Demonstrated ability to meet targets independently as a leader.
You are an experienced recruiter: You have built a top-performing sales team in the past and can show results.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
You have strong solid business sense: You are highly analytical, grasp the numbers and their meanings, and plot an appropriate course of action
Excellent verbal communication, listening, and phone skills
Good motivational skills and enthusiasm
Experience in project management

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Portfolio and Retail Strategist

Employment Type: 1 Year
Location: Office and Field
Purpose: The Portfolio and Retail Strategist will work closely with the Retail management to deliver traffic growth by consistently evaluating data, Retail and client feedback on Sales & Portfolio performance.
Responsibilities

Advising on strategic issues affecting sales and portfolio to help gear the business agenda towards growth
Develop strategies to support Retail in onboarding quality customers to boost customer growth, a healthy portfolio, and increased PB uptake
Assist the RSs in strategic planning to boost sales and address non-performing customers
Guide the RSs on strategic hiring of Sales Executives to increase and manage the current portfolio
Developing and maintaining analytic tools to analyze and identify opportunities in regional markets such as market saturation.
Train RSs on how to record responses and actions done to address the non-performing customers
Provide feedback and recommendations on non-performing customers to Retail and Portfolio Management Teams
The role will be executed both in the office and in the field

Qualifications

Bachelor’s degree in any Business field
Proficient in Microsoft Office, especially Excel and PowerPoint
Excellent communicator across different audiences – management and operations
Ability to prioritize and strategize
Self-starter and problem solver
Ability to analyze information and create realizable projection.

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Repair Supervisor – Kakuma

Location: Field (80%) and shop (20%)
Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
Responsibilities:

Create and maintain an incredible sales team
Meet the sales objectives through careful planning and motivating your team
Meet the technician target through a laser focus on efficiency
Meet the operational standard we expect at the shop

Description of tasks

Responsible for new customer acquisition across a defined area
Hiring agents who are very effective sellers and good representatives of BBOXX
Training agents to offer an incomparable customer service
Managing the schedule of agents and motivating them to reach new heights
Supporting and coaching agents in the field when needed (e.g. group presentation)
Monitoring their performance against objectives and taking necessary actions
Organizing the agent network geographically
Responsible for technicians’ performance
Managing the schedule of technicians and motivating them to reach new heights
Monitoring their performance against objectives and taking necessary actions
Responsible to implement a marketing strategy in coordination with the Retail Area Manager
Request for any marketing activities
Responsible for the operations at the shop
Supervise the shop manager in its activities
Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

A degree in a business-related field with a background preferably in FMCG (Fast Moving Consumer Goods)
Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
We are not looking for the “striker” of a football team but the head coach
Be willing to live in rural areas, the role is set in rural areas,
You will be located at a shop which are in secondary towns
Be proficient with the Microsoft Office Suite
Excellent verbal communication, listening, and phone skills
You live to meet targets: You love challenges, you are driven to reach the target.
A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
You love selling: You have a passion for convincing people.
You love getting others to trust you and follow your advice.
You have some experience in selling effectively.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
We also expect others to do the same. You should have stories when you over-delivered in your career
Good motivational skills and enthusiasm
Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
You have led projects or managed conflicts effectively in the past, tell us about it.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Shop Manager – Kisumu

Reports to: Retail Supervisor
Location: Shop (100% of the time)
Job Purpose: To maintain and manage the Shop, issue stock and keep accurate records.
Responsibilities:

General running of the shop
Act as a helpful and informative first point of contact for customers at the shop
Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers

Description of tasks:

Open and close shop each working day
Manage shop petty cash
Manage shop stock and issue out to Shop Technicians in a timely manner
Attend to clients who seek assistance at the shop (Customer Service)
Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs)
Update and submit Daily Shop Reports
Shop process and Asset management.

Skills and Qualifications Desired

Minimum of a Degree in business related field
Experience in any management or administration position
Strong analytical, communication, decision making and interpersonal skills.
Attention to detail and accuracy
Dynamic and positive attitude, excellent organization, coordination and planning skills

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Repair supervisor

REPAIR SUPERVISOR JOB DESCRIPTION
Reports to: Repair Manager
Location: Distribution Centre (Kisumu)
Purpose: As BBOXX continues to scale its business the equipment refurbishing workload is significantly increasing at distribution centers. A Repair Supervisor will manage the repair team and logistics officer in the repair room and will be a single report to the Repair manager (line). The Supervisor will be responsible for repair technician performance, throughput, quality of repairs, and reporting duties.
Responsibilities:

Supervision of all aspects of the testing, repair, and refurbishment process.
Scheduling and monitoring of Technician activities
Ensuring all processes conform to BBOXX policies and procedures
Monitoring, implementation, and recording of quality control processes
Supervise and account for all stock management within Technical Department
Training, coaching, development, and appraisal of direct Technician reports.
Reporting of any relevant issues, concerns, desired improvements, corrective actions, etc., to line Manager.
Assist line manager and HR department in recruitment and disciplinary processes.
Monitor repair center throughput and suggest improvements
Manage the disposal process
Lead fire investigations along with the retail team in case of any fire incident and provide a report to the line manager and device team.
Assist Repair technicians for product state change for products in the wrong product state

Description of tasks:

Daily team meeting to review, allocate and agree on tasks.
Prioritize activity daily and direct Technician’s duties.
Communicate with the Manager any issues that are or might affect departmental performance and for immediate remediation.
Monitor and report any variance from BBOXX procedures including but not limited to repair process, refurbishment, and stock.
Follow up monitored units with the retail team
Ensure the inventory of refurbishing for all products and main stock spare parts are updated in ERP at all times
Ensure we dispose on monthly basis to clear the disposal location.
Ensure adherence to quality control policy through inspection and checks on products available for reissue and monitoring of longer-term QC testing of solar-charged CU’s.
Manage daily stock movements and stock locations and report any discrepancies immediately to the Line Manager.
Act as a mentor for Team and assist in training, development, and assessment of Technicians through daily monitoring of their work performance.
Ensure that all BBOXX reporting is timely, accurate, and relevant. Work with BBOXX specialists to continually improve monitoring and performance data and reports.
Advice line Manager of existing or future anticipated Technical HR requirements in anticipation of a change in workloads, peaks inactivity, etc.
At least 20% of the repair supervisor’s time will be spent doing refurbishments to better understand the processes and be able to guide the repair team.
Monitor spares and tools and ensure the repair team has all they need to carry out their duties.

Person Specification

Technical degree (Electronics engineering or related fields)
3 years of experience in a technical position
Problem-solving skills and ability to understand new concepts
Experience managing a team desirable
The desire for self-improvement and career progression
Proficient at using Microsoft computer software
Positive attitude
Honest and hardworking
Must uphold transparency and integrity
Organized
Good communication skills

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Retail Area Manager

JOIN THE FIGHT AGAINST ENERGY POVERTY!
Reports to: Retail Manager
Location: Field (80%) and Distribution Center (20%)
Job Purpose:
AsV a Retail Area Manager, you will be ensuring that a network of shops meets their targets in Sales, Installation, and Repossessions. Create an action plan, follow through with it and adapt in case the plan does not deliver results.
Job’s Responsibilities:

Ensuring each shop meets its objective: sales, installation, and repossession
Creating a plan with Retail Manager or Head of Operations to meet targets
Implementing marketing and sales strategies using the retail supervisors
Reporting on the performance of each shop and product to the Retail Manager
Suggesting changes to implementation plans

Description of tasks:
Responsible for sales metrics across a defined network of shops

Supporting retail supervisors in planning for their monthly/quarterly objectives
Assessing the current performance of shops and change plan if necessary
Managing the schedule of retail supervisors and motivating them to reach new heights
Supporting and coaching Retail Supervisor in the field as part of their training
Monitoring their performance against objectives and taking necessary actions
Ensuring the shop network covers well the area

Responsible for technician’s performance

Supporting the retail supervisor in managing the technicians
Creating any strategy necessary for the retail supervisor to meet technician related objectives
Supporting the retail supervisor in recruiting new technicians
Monitoring their performance against objectives and taking necessary actions

Responsible to implement a marketing strategy in coordination with Retail Supervisor

Propose different marketing activities
Work with marketing manager in implementing marketing strategies

Responsible for the operations at the area

Supervise the retail supervisors in their activities
Consolidate information on the performance and operations of the Area
Set targets and objectives for shop staff, and review performance in quarterly reviews
Create monthly plans for Area based on targets, and overall strategy
Create budgets for the area in line with monthly and quarterly plans
Coach agents to become better leaders

Person specification:

Have a university degree and working experience in sales leadership
Senior managerial experience with field and operation experience preferable in FMCG
Be willing to travel days a week
Be proficient with the Microsoft Office Suite
Have a valid driving license
Must speak fluent English

Desired skills include:

Leading a team is second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
You are a strong communicator: It is easy for you to write reports and you raise issues when necessary.
You live to meet targets: You love challenges, you are driven to reach targets. Demonstrated ability to meet targets independently as a leader.
You are an experienced recruiter: You have built a top-performing sales team in the past and can show results.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
You have strong solid business sense: You are highly analytical, grasp the numbers and their meanings, and plot an appropriate course of action
Excellent verbal communication, listening, and phone skills
Good motivational skills and enthusiasm
Experience in project management

If you are up to the challenge, possess the necessary qualifications and experience, please apply to quote the JOB LOCATION on your cover letter.
https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1211?c=bboxx

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Retail Supervisor – Bungoma

Retail Supervisor –Bungoma
Location: Field (80%) and shop (20%)
Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
Responsibilities:

Create and maintain an incredible sales team
Meet the sales objectives through careful planning and motivating your team
Meet the technician target through a laser focus on efficiency
Meet the operational standard we expect at the shop
Description of tasks
Responsible for new customer acquisition across a defined area
Hiring agents who are very effective sellers and good representatives of BBOXX
Training agents to offer an incomparable customer service
Managing the schedule of agents and motivating them to reach new heights
Supporting and coaching agents in the field when needed (e.g. group presentation)
Monitoring their performance against objectives and take necessary actions
Organizing the agent network geographically
Responsible for technicians’ performance
Managing the schedule of technicians and motivating them to reach new heights
Monitoring their performance against objectives and take necessary actions
Responsible to implement a marketing strategy in coordination with Retail Area Manager
Request for any marketing activities
Responsible for the operations at the shop
Supervise the shop manager in its activities
Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
We are not looking for the “striker” of a football team but the head coach
Be willing to live in rural areas, the role is set in rural areas,
You will be located at a shop which are in secondary towns
Be proficient with the Microsoft Office Suite
Excellent verbal communication, listening, and phone skills
You live to meet targets: You love challenges, you are driven to reach the target.
A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
You love selling: You have a passion for convincing people.
You love getting others to trust you and follow your advice.
You have some experience in selling effectively.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
We also expect others to do the same. You should have stories when you over-delivered in your career
Good motivational skills and enthusiasm
Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
You have led projects or managed conflicts effectively in the past, tell us about it.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

Apply via :

October 28, 2024
Retail Supervisor – Serem & Kapsowar

JOIN THE FIGHT AGAINST ENERGY POVERTY!
We are an international company with Head Quarter in London UK, leading the solar revolution across the developing world. Currently operating in 14 different countries we have already electrified many people across the world. Unlike other off-grid solar providers, the company controls the whole process from design to manufacture to distribution and financing.
Location: Field (80%) and shop (20%)
Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
Responsibilities:

Create and maintain an incredible sales team
Meet the sales objectives through careful planning and motivating your team
Meet the technician target through a laser focus on efficiency
Meet the operational standard we expect at the shop

Description of tasks

Responsible for new customer acquisition across a defined area
Hiring agents who are very effective sellers and good representatives of BBOXX
Training agents to offer an incomparable customer service
Managing the schedule of agents and motivating them to reach new heights
Supporting and coaching agents in the field when needed (e.g. group presentation)
Monitoring their performance against objectives and take necessary actions
Organizing the agent network geographically
Responsible for technicians’ performance
Managing the schedule of technicians and motivating them to reach new heights
Monitoring their performance against objectives and take necessary actions
Responsible to implement a marketing strategy in coordination with the Retail Area Manager
Request for any marketing activities
Responsible for the operations at the shop
Supervise the shop manager in its activities
Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
We are not looking for the “striker” of a football team but the head coach
Be willing to live in rural areas, the role is set in rural areas,
You will be located at a shop which are in secondary towns
Be proficient with the Microsoft Office Suite
Excellent verbal communication, listening, and phone skills
You live to meet targets: You love challenges, you are driven to reach the target.
A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
You love selling: You have a passion for convincing people.
You love getting others to trust you and follow your advice.
You have some experience in selling effectively.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
We also expect others to do the same. You should have stories when you over-delivered in your career
Good motivational skills and enthusiasm
Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
You have led projects or managed conflicts effectively in the past, tell us about it.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

Retail Supervisor – Serem – https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1194?c=bboxx
Retail Supervisor – Kapsowar – https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1200?c=bboxx

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Apply via :

bboxx.csod.com

October 28, 2024
Retail Supervisor Repair Supervisor – Ruiru Junior Repair Technician Customer Service Call Centre Agents

Reports to: Retail Area Manager
Location: Serem, Field (80%) and shop (20%)
Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
Responsibilities:

Create and maintain an incredible sales team
Meet the sales objectives through careful planning and motivating your team
Meet the technician target through a laser focus on efficiency
Meet the operational standard we expect at the shop

Description of tasks

Responsible for new customer acquisition across a defined area
Hiring agents who are very effective sellers and good representatives of BBOXX
Training agents to offer an incomparable customer service
Managing the schedule of agents and motivating them to reach new heights
Supporting and coaching agents in the field when needed (e.g. group presentation)
Monitoring their performance against objectives and take necessary actions
Organizing the agent network geographically
Responsible for technicians’ performance
Managing the schedule of technicians and motivating them to reach new heights
Monitoring their performance against objectives and take necessary actions
Responsible to implement a marketing strategy in coordination with Retail Area Manager
Request for any marketing activities
Responsible for the operations at the shop
Supervise the shop manager in its activities
Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
We are not looking for the “striker” of a football team but the head coach
Be willing to live in rural areas, the role is set in rural areas,
You will be located at a shop which are in secondary towns
Be proficient with the Microsoft Office Suite
Excellent verbal communication, listening, and phone skills
You live to meet targets: You love challenges, you are driven to reach the target.
A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
You love selling: You have a passion for convincing people.
You love getting others to trust you and follow your advice.
You have some experience in selling effectively.
You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
We also expect others to do the same. You should have stories when you over-delivered in your career
Good motivational skills and enthusiasm
Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
You have led projects or managed conflicts effectively in the past, tell us about it.
You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 28, 2024
Shop Manager – Wajir

To maintain and manage the Shop, issue stock, and keep accurate records.
Reports to:      Retail Supervisor
Location:         Shop (100% of the time)
Job Purpose:    To maintain and manage the Shop
Responsibilities:

General running of the shop
Act as a helpful and informative first point of contact for customers at the shop
Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers

Description of tasks:

Open and close shop each working day
Manage shop petty cash
Manage shop stock and issue out to Shop Technicians in a timely manner
Attend to clients who seek assistance at the shop (Customer Service)
Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs)
Update and submit Daily Shop Reports
Shop process and Asset management.

Skills and Qualifications Desired:

Minimum of a Degree in a business-related field
Experience in any management or administration position
Strong analytical, communication, decision-making, and interpersonal skills.
Attention to detail and accuracy
Adynamic and positive attitude, excellent organization, coordination, and planning skills

Interested and qualified candidates should forward their CV to: j.kenya@bboxx.co.uk using the position as subject of email.

Apply via :

j.kenya@bboxx.co.uk

October 28, 2024